Realtimes Beijing Technology Co.,LTD.
www.realtimes.cn
Rtso-9003 user manual version V2.0
2
Precautions and after-sales maintenance
matters needing attention
Before using the product, please read this manual carefully and keep it for future reference;
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Please pay attention to and follow all warning and guidance information marked on the product;
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Please use matching power adapter to ensure the stability of voltage and current;
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Please use this product in a cool, dry and clean place;
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Do not use this product in cold and hot alternate environment to avoid condensation damage
components;
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Do not splash any liquid on the product. Do not use organic solvent or corrosive liquid to clean
the product;
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Do not use the product in dusty and messy environment. If it is not used for a long time, please
pack the product;
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Do not use in the environment with excessive vibration, any dropping or knocking may damage
the circuit and components;
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Do not plug and unplug the core board and peripheral modules when power is on;
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Please do not repair or disassemble the product by yourself. In case of any fault, please contact
our company in time for maintenance;
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Do not modify or use unauthorized accessories by yourself, and the damage caused will not be
warranted;
After sales maintenance
1) Warranty period
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Base plate, core plate and other peripherals sold by the company: 1 year (non-human damage)
2) Warranty description
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Within 7 days: the product (base plate, core module) is not damaged by human, our company
will replace / repair it free of charge, and bear the return freight; (because the core module needs
NVIDIA to confirm that it can meet the requirements of repair, it will take a long time, we will
coordinate as soon as possible, please forgive for the inconvenience)
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From 7 days to 12 months: the product (base plate, core module) is not damaged by human, our
company will repair it free of charge, and bear the return freight; (because the core module needs
NVIDIA to confirm that it can meet the requirements of repair, it will take a long time, we will
coordinate as soon as possible, please forgive for the inconvenience)
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Artificial damage in more than 1 year or one year: the product (carrier plate) shall be tested after
it is sent to the customer, and the customer shall be informed of whether it can be repaired and the
maintenance cost in detail. After reaching an agreement, the product shall be repaired and returned to
the customer, and the company shall bear the return freight;
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The starting time shall be subject to the date of express delivery receipt;
3) Contact information
Official website: www.raltimes.cn
Taobao website: https://shop340963258.taobao.com/
Address: 901, block B, Heping Xiyuan, Heping West Street, Chaoyang District, Beijing
Attention: RMA
Tel: 010-84284669 84280996
Mailing notice: contact with the company's sales department in advance, arrange technical support
