UPS25 38
RTD Embedded Technologies, Inc
Chapter 7
- R
ETURN POLICY AND WARRANTY
Return Policy
If you wish to return a product to the factory for service, please follow this procedure:
Read the Limited Warranty to become familiar with our warranty policy.
Contact the factory for a Return Merchandise Authorization (RMA) number.
Please have the following available:
•
Complete board name
•
Board serial number
•
A detailed description of the board’s behavior
List the name of a contact person, familiar with the technical details of the problem or situation, along with their phone
and fax numbers, address, and e-mail address (if available).
List your shipping address!!
Indicate the shipping method you would like used to return the product to you.
We will not ship by next-day service without your pre-approval.
Carefully package the product, using proper anti-static packaging.
Write the RMA number in large (1") letters on the outside of the package.
Return the package to:
RTD
Embedded
Technologies,
Inc.
103
Innovation
Blvd.
State
College
PA
16803-0906
USA
