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7 Replacement parts and warranty
GB
7
Replacement parts and warranty
7.1 Ordering spare parts
You can order the following spare parts:
Contact your dealer to do so.
Z
Page 173, “In-
ternational Service”
7.2 Warranty conditions
We offer a warranty of 24 months from the
date of purchase for the appliances we sell.
Within this warranty period, we will correct all
defects free of charge that are due to material
or manufacturing faults, either by repair work
or replacing the appliance or accessories, at
our discretion (damage to accessory parts
does not automatically lead to the entire appli-
ance being replaced). The warranty does not
cover damage due to improper use (operating
on the wrong power type/voltage, connecting
to unsuitable power sources, breakage, etc.),
normal wear and defects that only insignifi-
cantly affect the value or the serviceability of
the appliance.
Intervention by unauthorised parties or the
use of parts other than Original Royal Appli-
ance Spare Parts cause the warranty to be-
come null and void. Consumable parts are not
included in the warranty and therefore must
be purchased by the customer!
The warranty is only valid if the date of pur-
chase has been acknowledged by the deal-
er's stamp and signature on the warranty card
or if a copy of the invoice is included with the
appliance that has been sent in.
Warranty work does not extend the warranty
period nor does it constitute a claim for a new
warranty!
7.3 In case of a warranty claim
To make a claim under warranty, send us the
appliance with its dust container empty and a
short description of the defect in block capi-
tals. Head your accompanying letter with the
comment "warranty claim".
Send it to the following address, including the
warranty card or a copy of the receipt:
Z
Page 173, “International Service”
Item no.
Description
0160001
1 permanent
1 filter screen
0160002
1 exhaust filter
M160.book Seite 31 Dienstag, 16. November 2010 9:35 09
