30
6 Troubleshooting
6
Troubleshooting
6.1 If the appliance does not work as it should
See if you can solve the problem yourself by
following the steps in the adjacent table.
6.2 If the appliance is defective
If the appliance has been dropped or looks
like it has been damaged, or if the connection
cable of the appliance has been damaged, it
has to be replaced by the manufacturer, his
customer service or a similarly qualified per-
son to avoid danger.
Never use a defective appliance. Bring or
send defective appliances to a specialist deal-
er or to Royal Appliance Customer Services
for repair (
Z
Page 173, “International Serv-
ice”
).
6.3 Disposal
Electrical waste must not be disposed
of with domestic waste. Use local old-
appliance collection points instead.
The filters used are made from environment-
friendly materials. You may dispose of them in
your household waste.
WARNING:
Danger of injury! Never use a defective
appliance! Always switch off the appliance
and disconnect it from the mains before
troubleshooting.
NOTE:
If you cannot solve the problem following
this table, please contact us,
Z
Page 173,
“International Service”
.
Problem
Possible cause /
Z
solution
The appli-
ance will
not start or
suddenly
stops run-
ning
The overheating protection has
tripped (e. g. due to blocked
suction channels, or similar).
Z
Switch the appliance off.
Eliminate the cause of the over-
heating. Wait for about 45 min-
utes. After the appliance has
cooled off, you may switch it on
again.
The appli-
ance
hardly
picks up
any dirt
The dust container is full.
Z
Chapter 5.2, “Emptying the
dust container”
The filters are dirty.
Z
Chapter 5.4, “Cleaning the
permanent filter”
Or
Z
Chapter
5.5, “Cleaning the exhaust fil-
ter”
M160.book Seite 30 Dienstag, 16. November 2010 9:35 09
