71
FREE SW UPGRADE and NEWSLETTER SERVICE:
• ROVER offers you the possibility of carrying out
Free Software
and
Memory
Plan Upgrades
on your Meters, by simply REGISTERING your data in the
Update SW Area
;
• Once you have registered, you can download the
ROVER S.M.A.R.T.
program free of charge
, which is necessary for the installation of SW and/
or Memory Plan upgrades;
• ROVER also offers you the possibility of registering to our
Newsletter
service,
which allows you to receive, by email and
free of charge,
information
regarding: New SW upgrades, Technical Communications, Training
Courses, Technical Articles, Product News, Invitations to exhibitions and
roadshows and much more besides.
UPDATE SW AREA REGISTRATION:
If you have not already registered, click on the words
“Update SW“
in the menu in the top, right-
hand corner of your screen:
• Click on
“Register Now (First Access)”
in the dropdown menu to access the Update SW Area;
• Fill in the electronic form with all
your Personal Information
and the
Username
of your choice;
• After you have completed the form, confirm by pressing the black
“Send“
key at the bottom of
the page;
• Once sent, a page will be shown with a summary of your
Registration Data,
where you can
modify your data by clicking on the
BLUE “Change Data”
key, print it by clicking on the
BLACK
“Print Data”
key or directly access
the Update SW Area
by clicking on the
RED “Access SW
Upgrade Area”
key;
• You will also receive an
message, reminding you of your chosen
User Name
and the
Password
assigned by ROVER. Keep it in a safe place for future access to the Update SW Area
and so that you can download new SW upgrades and/or Memory Plans;
• If you
lose
your User Name or your Password assigned by ROVER, click on the function
“Forgot
User Name or Password? Click here”
in the drop down menu in the
”Update SW”
.
SERVICE AND SUPPORT WEB REGISTRATION
AND SOFTWARE UPGRADES
SOFTWARE UPGRADES
SOFTWARE UPGRADES:
Once you have identified and downloaded the correct
ROVER S.M.A.R.T.
program on your
PC
( for
more information, read the respective S.M.A.R.T. page in this user guide ) install it on your
PC
in order
to upgrade your Meter’s
Software ( SW )
. Then proceed as follows:
• In the
Update SW Area
identify the exact
Name/Model
of your Meter and click on the
corresponding picture;
• Then click on the corresponding “
SW Upgrade”
file and download it on your PC;
• If you want to see more detailed information about the SW upgrade contents, click on the blue
“i”
icon.
WARNING:
• Before carrying out your Meter’s SW upgrades, we suggest you
close all the applications that are
active on your PC
: e-mail messages, internet, management programs, etc.
• Also check that the Meter’s batteries are charged and that the Meter is connected to the mains.
Most importantly do not turn off or disconnect the Meter from the mains during the upgrade. The
Meter will automatically turn off once the SW upgrade has been completed.
N.B.
If the graphic of your PC bar shows that the upgrade advancement is blocked, do not interrupt
the procedure because the SW download is still taking place even if the PC monitor does not
correctly show the advancement in sequence.
PROCEDURE:
1. Connect your Meter to the mains and turn it on;
2. Wait for the Start-Up phase of the Meter to finish correctly;
3. Connect the
USB
cable,
first
to the Meter and
then
to the
PC
;
4. Start up the
ROVER S.M.A.R.T.
program in your PC;
5. In the ROVER S.M.A.R.T. program window, click on
“Instrument”
followed by
“Upgrade Firmware”
;
6. In the
Open
window, select the “
SW Upgrade ( .rvr )”
downloaded from the Update SW Area;
7. Click on
“Open”
and confirm the selection;
8. The SW upgrade procedure will automatically start up;
9. If this does not happen, the
Upgrade Firmware
window will open, select the exact model of your
Meter and click on
“Upgrade”
to carry out the Upgrade manually;
10. Wait a few minutes, the ROVER S.M.A.R.T. program will load the new SW in your Meter;
11. Once the download has been completed, the following message on the PC will appear:
Power
on the meter to activate FW **PROGRAM SUCCESFUL**
;
12. If the Meter did not automatically turn off, turn it back on again and check, in the Start-Up or Self-
Test window ( METER INFO - INFO ABOUT ), the SW version number.
WARNING:
In the case the update is interrupted or is not successful, check the USB cable connection and
repeat the procedure from the beginning.
If the procedure described in this paragraph continues to fail, contact the ROVER After Sales and
Service Department:
• e-mail: [email protected]
• Fax: +39 030 990 68 94
It is possible to download the Software Upgrade Procedure directly from the ROVER website at the
following address: www.roverinstruments.com. Please refer to the ”F.A.Q.” section.
Summary of Contents for HD TAB 900
Page 81: ...81 NOTE...
