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TES9 Software User Manual (Iss. 04)
Troubleshooting • 8–3
• is other end of phone cable plugged into phone jack?
• is the transmit computer connected to phone line correctly?
• has the transmit computer dialed the Encoder's number to establish a connection?
10.
if using modem as data source and the MODEM LED was on and now off then:
• lost phone line connection, have transmit computer establish connection again
11.
if Port A or B or C LED flicker unexpectedly then:
• is the Data Count for the transparent stream sufficient for serial port speed?
12.
if using LAN as data source and the LAN LED is off then:
• is a LAN cable connected to LAN connector?
• is the transmit software using the IP address and Port Number that the encoder is
configured for?
• is the transmit software sending data?
13.
if data inserted on incorrect line then:
• check insertion line using TES9Set
14.
if you are unable to connect to the TES9 by specifying its serial number then:
• exit from the setup software and shut down and restart Microsoft® Windows®