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OPERATION
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ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL
Remote System Operation
Connecting using a web browser / VNC Viewer
Connecting to the UltraConsole Remote 2 from a network location or over the internet can be done two ways; using
the Built-in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote
computer. It is recommended that the Windows VNC viewer be downloaded from the unit and installed on the
remote computer. The VNC viewer is more robust than the Java applet and has more functionality and features than
the Java applet. If you experience problems using the Java applet, switch to the VNC viewer application.
To connect to the UltraConsole Remote 2 from any network workstation, start a web browser and enter the assigned
IP address for the unit in the URL field of the browser (Example http://192.168.0.44). The UltraConsole Remote 2
will respond with the below three options displayed in the browser’s window.
The first time a connection to the UltraConsole Remote 2 is made, it is recommended that you download the
Windows VNC viewer from the unit, save it and run the VNC viewer to connect to the unit directly. Some operating
systems may request permission to run or save the program. Save the program to the location wanted and create a
desktop ICON for the program. The next time the RealVNC viewer is needed, just click on the desktop ICON to
connect.
After the installation is complete, run the VNC viewer program and the VNC Viewer Connection Details window will
display. Make sure that the Server IP address is correct and the port number is 5900. If the port number was
changed during the unit configuration procedure, this number will match that VNC port configuration number.
Click on “OK” to enter
your Username and
Password
Click on the OK tab and VNC Authentication box will display. Enter the Username and password and click OK.
Upon validation, the remote connected computer’s video will display.
NOTE: If the username or password is entered incorrectly five consecutive times, the remote user station’s IP
address is locked out and remote access is denied. The lockout of an IP address will show up in the log as
IP address “Blacklisted”.
(See the troubleshooting section for the procedure to unlock the IP address)
Viewer encryption settings
The web browser viewers and VNC viewers offer four encryption settings:
Always on - This setting will ensure that the link is encrypted, regardless of UltraConsole Remote 2 encryption
setting.
Let server choose - This setting will follow the configuration of the UltraConsole Remote 2. If the UltraConsole
Remote 2 has ‘Always on’ or ‘Prefer on’ set, then the link will be encrypted. If the ‘Prefer off’ setting is selected at
the UltraConsole Remote 2, then the link will not be encrypted.
Prefer off - This setting will configure an un-encrypted link if the UltraConsole Remote 2 will allow it, otherwise it
will be encrypted.
Prefer on - If the UltraConsole Remote 2 allows it, this setting will configure an encrypted link, otherwise it will be
un-encrypted.
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