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Copyright 2013 Prodea Systems
Troubleshooting
How do I make a Test Call?
Go the the Extensions menu. Press the Test Call button. When phone rings, pick up the
receiver and listen to the message.
Can I turn Voicemail Off?
Yes, there is a switch in the Web interface’s Voicemail section.
How do I listen to Voicemail?
You can listen to voicemail from the ROS phone (dial *97), or from the Web, TV, mobile
or Tablet menus in the Voicemail section. If you have set up forwarding of voicemails
to email, you may play the wave file included.
How do I check Call History?
You can check call Hostory on TV, Web, Mobile or Tablet menus in the Call History
sections.
How do I add a soft client?
Go to the Extensions menu. Click “Add Extension”. Note the password given. Configure
the soft client with the user id (extension number, the password. For domain use
“yourJID”.voice. prodeasystems.net.
How do I Forward Calls?
You can forward all calls unconditionally. This means that the calls are forwarded
immediately, and your p[hone does not ring. Please remember to undo such
forwarding wne no longer needed. You can also forard calls based on the phone
disposition at the time of an incoming call, such as Busy or No Answer. With No Answer
the call is forwarded agfter a settable amount of rings.
