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Copyright 2013 Prodea Systems
19. Troubleshooting
Why can’t I see a picture on the TV?
1. Are the plugs on the cable connecting the Home Center and the TV
pushed in all the way?
2. Does the video source on your TV match the HDMI port where you
plugged in the video cable? For example, if the cable is in the HDMI 3
port, set the source to HDMI 3.
3. Is the Home Center power cable plugged all the way in on both ends?
4. Is the HDMI cable to your TV plugged into the Home Center’s HDMI-TV
port?
Why can’t I connect my Home Center to the Internet?
1. On the rear panel of your Home Center, is the network cable connected
to the Ethernet port?
2. Is the link light on your Ethernet port green?
3. If you need a PPPoE or Static IP connection to the broadband source, you
may need to contact your service provider for additional instructions.
Why can’t I control my TV menus with the Remote?
1. Does the Home Center’s front panel light blink when you push the
Remote button?
2. Are the batteries installed correctly in the Remote? Check their polarities/
directions.
3. Is anything blocking the signal between the Remote and the front of the
Home Center?
Where can I access the ROS system settings?
The ROS system settings are available through any of your ROS interfaces including
the TV Menu, the WEB page on your PC browser or your mobile phone or tablet ROS
app.
