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19

RolliBot RolliCool 310 Portable AC with Heater User Manual

Section 8. Troubleshooting

Problems

Possible Causes

Solution(s)

The unit does 
not work.

There is no electricity.

Turn it on after connecting it to a socket 
with electricity.

The overfl ow indicator displays.

Drain the water inside.

The indoor temperature is too low 
or too high.

Use the unit when the indoor temperature 
is between 44-95 0F (7-35 0C ).
Change the set temperature.

The cooling 
eff ect is weak.

There is direct sunlight.

Cover any direct sunlight coming through 
the windows.

Doors or windows are open; there 
are a lot of people; or there are 
other sources of heat.

Close doors and windows.

The fi lter is dirty.

Clean or replace the fi lter.

The air inlet or outlet is blocked.

Clear obstructions.

Excessive Noise

The unit is not placed on a fl at 
surface.

Put the unit on a fl at and stable surface.

Compressor 
issues

Overheating protection started.

Wait 3 minutes until the temperature is 
lowered then restart the unit.

The remote 
control does not 
work.

The remote and unit are too far 
apart.

Get closer to the RolliCool and make sure 
that the remote control directly faces the 
unit.

The remote isn’t pointed in the 
right direction.

Batteries are dead.

Replace batteries.

When the RolliCool encounters errors, the display may show certain error codes. Refer to the 
table below.

Code

Possible Cause

Solution(s)

E1

Indoor temp. sensor failure.

Contact customer service for troubleshooting.

E2

EVA sensor failure

Contact customer service for troubleshooting.

If none of the above information resolves your issue, please visit our website at www.rollibot.
com or contact customer service at 1-844-585-6295.

Summary of Contents for COOL 310

Page 1: ...E In order to continue serving our customers and providing the best products our product information including our user manuals may receive updates from time to time Please check our website for the l...

Page 2: ...www rollibot com Customer Service 1 844 585 6295...

Page 3: ...cool or warm no matter what the weather s like The 310 is designed for indoor use and can be used in different sized spaces Casters make it easy to move the unit from room to room so you can stay comf...

Page 4: ...8 2 4 Remote Overview 9 Section 3 Setting Up the Unit 10 Section 4 Wireless Setup 12 4 1 App Installation 12 4 2 App Pairing 12 4 3 Amazon Alexa Setup 13 Section 5 How to Use the RolliCool 14 5 1 Time...

Page 5: ...ects into the product The product is not a toy Do not leave children unsupervised around the product The product is designed for indoor use only Keep the product upright at all times Do not use the pr...

Page 6: ...nna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experie...

Page 7: ...Pipe 3 x Air Filters pre installed 1 x Heat Exhaust Pipe Window Kit Parts Drainage Parts Sleep Fan Cool TEMP Dry Swing Heat RolliCool310PortableACwithHeater RemoteControl DrainagePipe HeatExhaustPipe...

Page 8: ...ature and other information 5 Down Button Press to lower temperature or adjust timer duration 6 Mode Button Press to cycle between cool dehumidify fan and heat modes 7 Power Button Press to turn the u...

Page 9: ...Button Press to lower temperature or adjust timer duration Right Button Press to raise temperature or adjust timer duration Fan Speed Button Press to cycle through 3 fan speeds C F Button Press to swi...

Page 10: ...imes Window Kit Parts Sections These sections thread into one another and should be placed within a window gap Installation Screw Head Washer Screw Base B B A B A Screw Fastener These parts are used t...

Page 11: ...tion and the RolliCool is placed on a flat surface Step 4 Attach the included heat exhaust pipe to the air vent on the back of the unit Unfold the pipe to the necessary length Step 5 Install the assem...

Page 12: ...g system 4 2 App Pairing PoweringontheRolliCoolwillautomaticallyenableBluetooth i e Bluetooth willbecomeenabledandstayenabledas longastheRolliCoolisturnedon ForinstructionsonhowtoturnonBluetooth consu...

Page 13: ...n be used to set schedules change modes and more fig 3 Yourdevicemaybesettoadifferentmodelnamebydefault Tochangethedevicename tap More intheuppercorner thenselect Renamedevice toenteranewnameforyourCO...

Page 14: ...imerbuttonagainwillturntimermodeoffandcancelanydurationsetting To Set a Turn On Time 1 When the unit and remote are off press the timer button on the control panel or remote 2 Use the up and down butt...

Page 15: ...turns on Indehumidifymode thefanspeedisautomaticallysettolowandcannotbeadjusted 5 5 Heat Mode With this mode the unit will turn on and begin outputting the hot air 1 Press the power button on the con...

Page 16: ...maintenance Donotscrapetheairfiltersastheymaysustaindamage Ahandvacuummaybeusedtocleanthefilters Replacethefiltersaftercleaning DonotusetheRolliCool withoutthefilters Ifwaterhasbeenusedtocleananyfilte...

Page 17: ...onnectingthe pipe Keepthedrainagecoverandthewaterplugonatalltimeswhen notdrainingtheunit Whendrainingtheunit donotallowthepowercordtocomein contactwithwater Duringdrainage theunitmaybetiltedslightback...

Page 18: ...for later drainage needs 10 Reinstall the plug and screw the cover back on to close the opening Section 7 Storage Before storing your RolliCool 310 select a dry indoor environment Properly storing you...

Page 19: ...blocked Clear obstructions Excessive Noise The unit is not placed on a flat surface Put the unit on a flat and stable surface Compressor issues Overheating protection started Wait 3 minutes until the...

Page 20: ...tate This Warranty starts on the date of your purchase and lasts for one year the Warranty Period The Warranty Period is not extended if the Product is repaired or replaced We may change the availabil...

Page 21: ...DISCLAIMER OF WARRANTY THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EX...

Page 22: ...Copyright 2018 Rollibot LLC All Rights Reserved...

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