Troubleshooting
50
Problem
Confirmation
Resolution
No sound
Is the POWER indicator off?
Make sure that the unit is connected to the
computer correctly.
Could you have operated the pedal or D-BEAM
controller to lower the volume?
Try pressing the pedal or moving your hand
above the D-BEAM controller.
Cannot play or
record
Is the driver installed?
Install the driver (p. 17).
Are the software’s input device and output
device configured?
Select the A-88 as the input and output
device (p. 23).
Is the unit’s POWER indicator off?
Make sure that the unit is connected to the
computer correctly.
If the problem is not resolved, reinstall the
driver (p. 54).
Is the sound module connected to the MIDI
OUT cable receiving MIDI signals?
Confirm the settings of the sound module.
Is there another program using the unit?
Close all software that is using the unit; then
turn the unit’s [POWER] switch off, then back
on again.
If the problem is not resolved, reinstall the
driver (p. 54).
Did the computer enter standby (suspend)
mode, hibernate mode, or sleep mode while
the unit was connected?
Close all software that is using the unit; then
turn the unit’s [POWER] switch off, then back
on again.
If the problem is not resolved, restart the
computer.
Did you disconnect and reconnect the USB
cable while using the unit?
Was the unit connected to the computer while
the computer was starting up?
Connect the unit after the computer has
started up.
With some computers, the unit cannot be
used if it is connected to the computer while
the computer is starting up.
Did the computer perform a processor-
intensive task while you were using the unit?
Stop playback or recording, and then try
playing back or recording again.
If the problem is not resolved, close all
software that is using the unit; then turn the
unit’s [POWER] switch off, then back on again.
Windows 8/Windows 7/
Windows Vista
Are you using the Media Player included with
Windows?
Use different software.
MIDI devices cannot be selected in Media
Player.
Duplicate notes
sound
Is the sound module set to Local On?
Is the software’s THRU function turned on?
Configure as follows.
Sound module: Local Off
Software’s THRU function: Off
For details, refer to the owner’s manual for the
equipment you are using.
Could you have assigned the same MIDI
channel to UPPER and LOWER?
Assign different MIDI channels (p. 32).
Summary of Contents for A-88
Page 1: ...Owner s Manual ...
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