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Network Video Recorder User Manual

Fig 2-2

Item

Name

Description

Channel Status Indicator

When the channel accesses to video signal, the
light is white.

Receive the signal of remote controller.

ALARM

Alarm status indicator.
When alarm is triggered, the light is white.

HDD

Hard disk status indicator.
When HDD is writing or reading, the light is
white.

LAN

Network connection indicator.
When the network connection is successful, the
light is white.

REC

Recording status indicator.
When recording, the light is white.

OPEN/CLOSE

Open/Close the disc drive.

DVD Writer

The installation position of DVD writer.

Digital

Code input/number input/channel switch.

REC

Manual recording switch.

Enter menu mode.

-/-

Enter one digit or two-digit.

ESC

Return to the previous menu or interface.

MULTI

Switch the multi-screen preview mode.

Playback Control

Rewind, Stop, Play/Pause, Fast Forward and
Next Frame.

BACKUP

Enter Backup mode.

Direction and Enter

Direction keys: change direction to select items.

Enter key: confirm selection.

Summary of Contents for QH-NVR

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...phical errors or places that do not match the product If you have any unsolved problems in the process of using product according to this manual please contact our technical support department The content of this manual may be updated at irregular intervals without prior notice This manual is for reference only NVR s functions and operations with different models may be different please regard the...

Page 3: ...st observe all electrical safety standards make sure the power supply is correct before using the NVR 7 To reduce the risk of fire or electrical shock do not expose this product near the heat water or moisture 8 Do not block any ventilation openings and provide good ventilation around the machine 9 If cleaning is necessary use a clean dry cloth and wipe it gently 10 Please disconnect any cables du...

Page 4: ...nel Description 9 2 5 Remote Controller 10 2 6 Control with Mouse 12 2 6 1 Connect Mouse 12 2 6 2 Use Mouse 12 2 7 Power On Off 13 2 7 1 Power On 13 2 7 2 Power Off 13 2 8 Login 14 Chapter 3 Menu Setup Guide 15 3 1 Menu Item Functionality 15 3 1 1 Live Preview 16 3 1 2 E Zoom 17 3 1 3 PTZ Control 17 3 1 4 Live Playback 18 3 2 Configuration Management 18 3 2 1 Basic Configuration 19 3 2 1 1 System ...

Page 5: ...onfiguration 28 3 2 5 1 Sensor 28 3 2 5 2 Motion 30 3 2 5 3 Other Alarm 32 3 2 5 4 Alarm Out 32 3 2 6 Network Configuration 34 3 2 6 1 Network 34 3 2 6 2 Email 35 3 2 6 3 Wireless Network 36 3 2 6 4 Other Settings 36 3 2 7 User Management 41 3 2 8 Advanced Configuration 42 Chapter 4 Manage NVR 43 4 1 Search and Playback 43 4 1 1 Time Search 43 4 1 2 Event Search 44 4 1 3 File Management 45 4 2 Bac...

Page 6: ...ement 57 4 6 1 Format Disk 57 4 6 2 Advanced 58 4 7 Upgrade 58 4 8 Logoff 58 Chapter 5 Remote Surveillance 59 5 1 IE Remote Surveillance 59 5 1 1 On LAN 59 5 1 2 On WAN 60 5 2 Remote Live Preview 62 5 2 1 PTZ Control 63 5 2 2 Preview Control 63 5 3 Remote Playback Backup 64 5 3 1 Time Search 64 5 3 2 Event Search 66 5 3 3 File Management 67 5 3 4 Remote Backup 67 5 4 Remote Configuration Managemen...

Page 7: ... Saved Photos 79 6 3 8 Switch Language 79 6 3 9 Video Remote 79 6 3 10 Real Time Alarm 80 For Iphone 80 6 4 Main Functions 80 6 5 Installation 81 6 6 Application Running 81 6 6 1 Interface Description 81 6 6 2 Live Preview 83 6 6 3 Add Device 84 6 6 4 Switch Channel 85 6 6 5 PTZ Control 86 6 6 6 Local Video 87 6 6 7 Saved Photos 88 6 6 8 Switch Language 88 6 6 9 Video Remote 89 6 6 10 Real Time Al...

Page 8: ...igital video streams from video audio capture devices and alarm devices via an IP network to implement functions like preview record playback camera control alarm etc NVR has a strong flexibility in building network video surveillance system and remotely managing devices via LAN or WAN It can work independently can also be used for making up the powerful network monitoring center and widely used i...

Page 9: ...bitrate of for recording are adjustable Support OSD overlay including camera name and time Support the recycle record and not overwrite after HDD full Record modes Manual Schedule Motion detection and Sensor alarm recording Support setting a daily schedule with multiple periods Support pre recording Playback Support searching the video files by time channel and type Support instantly replaying the...

Page 10: ...tion detection are configurable Support manual alarm Linkage channel optional to record the video Linkage channel optional to full screen display Linkage buzzer to buzz Linkage mailbox to send notification email Support alarm delay the delay time is configurable PTZ Support accessing the IP PTZ Control the direction eight directions of PTZ rotation Zoom focus and iris are adjustable The rotational...

Page 11: ...t exporting log information System Setup Support quick setup System time time format and time zone are configurable NTP server is optional Support DST function Support multiple languages Channel name is editable Open or close the OSD display channel name and time when previewing and recording System Maintenance Support deleting the recording of specified period Support timing reboot Support import...

Page 12: ...s are configured to 4M and 25 frames another 8 channels are configured to 3M and 25 frames The frame rate and stream can be adjusted within the prescribed bandwidth as required 1 4 Convention There are the following conventions in this user manual NVR Network Video Recorder DVR Digital Video Recorder IPC IP Camera IP PTZ Network High Speed Dome Device This generally refers to IPC and IP PTZ in the...

Page 13: ...The key function specification in the front panel and the interface specification in the real panel are in the user manual Please check the product type in the front panel whether is accordant with the product type you order The label in the rear panel is very important for the after sale services Please protect it carefully When you contact us for after sale service please provide the product typ...

Page 14: ...lace the top cover and screws Fig 2 1 Note 1 For convenience please connect the power and data cables first and then wind the screws to fix the HDD 2 After the hard drive installation is complete user needs to format the HDD before using Notice Some functions cannot be used if HDD has not been installed such as record playback log storage etc 2 3 Front Panel Description Note The front panel descri...

Page 15: ... is successful the light is white 6 REC Recording status indicator When recording the light is white 7 OPEN CLOSE Open Close the disc drive 8 DVD Writer The installation position of DVD writer 9 Digital Code input number input channel switch 10 REC Manual recording switch 11 MENU Enter menu mode 12 Enter one digit or two digit 13 ESC Return to the previous menu or interface 14 MULTI Switch the mul...

Page 16: ...nect to external alarm output device 3 ALARM IN 16ch alarm input connect to external alarm sensor 4 V OUT CVBS video signal output connect to monitor with BNC interface 5 SPOT Auxiliary video output 6 A OUT Audio output connect to sound box and other audio output equipment 7 MIC Audio input connect to microphone and other audio collecting equipment 8 E SATA Connect to external SATA HDD 9 LAN Port ...

Page 17: ...ace batteries Please take care the poles and Step3 Replace the battery cover Note Frequently defect checking as following 1 Check batteries poles 2 Check the remaining charge in the batteries 3 Check IR controller sensor is mask If it still doesn t work please change a new remote controller to try or contact your dealers The interface of remote controller is shown in Fig 2 4 Fig 2 4 Item Name Func...

Page 18: ...ind stop fast forward 18 PTZ Button To enter the PTZ control interface Operation processes with remote controller to control multi NVR The default device ID of the NVR is 0 When using a remote controller to control single NVR it s not necessarily to reset the device ID user can do operation directly when using a remote controller to control multiple NVR please refer to below steps Step1 Activate r...

Page 19: ...trol menu In setup Click left button to enter Click right button to cancel setup or return to the previous If want to input the value move cursor to the blank and click An input window will appear as Fig 2 5 It supports digitals letters and symbols input Fig 2 5 It supports drag mouse I e Set motion detection area click customized hold left button and drag to set motion detection area In playback ...

Page 20: ...itor BNC monitor or HDMI monitor at the same time After the device power on if there is live image without menu display please check up whether other device has menu display firstly or long press ESC button to switch the output among BNC HDMI and VGA 2 7 2 Power Off Proper startup and shutdown procedures are crucial to expanding the life of your NVR User can power off the NVR by remote controller ...

Page 21: ...recording 3 Under some circumstances the abnormal power may cause the NVR to not work properly and seriously it can cause the damage of NVR We suggest using the regulated power supply in this kind of environment 2 8 Login User needs to login first after system start Double click any preview window or click on any menu item to pop up the login window Input user name and password then click Login bu...

Page 22: ...tion of the main output This button only takes effect when the user has set up the channel combination and the current preview mode cannot display all channels Refer to Chapter 3 2 2 Live Configuration TV Adjust Adjust the border of channel image with VGA HDMI CVBS output Click Default button to restore the default setting click Save button to save the setting Color Click this button select channe...

Page 23: ...ck Click this button to playback the recorded files click the relevant buttons on the screen to control playback Main Menu Click this button to enter the main menu It contains Setup Search Backup Information Manual Alarm IPC Settings Disk Management Upgrade Logoff and Shut Down as shown in Fig 3 2 Fig 3 2 Pressing the MENU button on the front panel or remote controller can also enter the main menu...

Page 24: ...o changes proportionally User can right click anywhere to exit the E Zoom mode 3 1 3 PTZ Control Click PTZ button in the menu to pop up the PTZ control window control the PTZ operations of any channel or all channels as shown in Fig 3 4 Fig 3 4 PTZ Rotation PTZ rotates up up left left left down down right down right up right and stop rotating Speed Eight speed grades 1 8 1 is slowest 8 is fastest ...

Page 25: ...vert back click button to exit the current interface 3 1 4 Live Playback Click Playback button in the menu to playback the recorded files click the relevant buttons on the screen to control playback The range of screen mode synchronizes with configured device As shown in Fig 3 5 Fig 3 5 3 2 Configuration Management Click Setup button in the main menu SETUP configuration includes eight submenus bas...

Page 26: ...guration includes three submenus system date time and DST 3 2 1 1 System User can set the device name device ID max online users video output language etc As shown in Fig 3 7 Fig 3 7 Device Name ID The name ID of device It may display on the client end that help user to recognize the device remotely ID range 0 65535 ...

Page 27: ... please connect to the corresponding device for control Language Set the menu language built in multi languages Note Change the language or video output the device needs to login again Logout After Set the screensaver interval time If there is no any operation within the period specified the device will automatically logout and return to login interface Startup Wizard Enable this option to display...

Page 28: ...it button to exit current interface 3 2 1 3 DST User can enable Daylight Saving Time function and set time offset mode start end time As shown in Fig 3 9 Fig 3 9 Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 2 2 Live Configuration Enter into Main Menu Setup Live Live configuration includes three submenus mai...

Page 29: ...l time the time interval for a certain dwell picture switching to next dwell picture As shown in Fig 3 10 Fig 3 10 Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 2 2 2 Spot User can set the dwell time of each channel for SPOT output As shown in Fig 3 11 Fig 3 11 ...

Page 30: ...rs Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 2 3 Record Configuration Enter into Main Menu Setup Record Record configuration includes three submenus enable time and recycle record 3 2 3 1 Enable As shown in Fig 3 13 Tick off Record and Audio to enable the record and audio switch Tick off all and then do ...

Page 31: ... important information before alarm activation This function can save pre recording and improve monitoring reliability Set the record time before event happen motion detection or sensor alarm Post alarm Record Time The delay time to stop recording after the alarm is finished Expire The hold time of recorded files If the video files are overdue they will be deleted automatically ...

Page 32: ...orage files and keep recording otherwise it will stop recording and generate alarm automatically Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 2 4 Schedule Configuration Enter into Main Menu Setup Schedule Schedule configuration includes four submenus schedule motion sensor and reboot the system 3 2 4 1 Sche...

Page 33: ...other date or every day Click Copy button to copy the specified day schedule to other date Click OK button to save the setting click Exit button to exit current interface Step4 User can also edit the schedule by date Click Holiday button to enter the holiday schedule page click again to enter the schedule page Then click Add button to set the holiday schedule by date week month the setup steps are...

Page 34: ... selected that is the color of schedule setting interface is blue Fig 3 17 3 2 4 3 Sensor Fig 3 18 The interface of sensor alarm recording is shown in Fig 3 18 The setup steps of sensor are familiar with schedule user can refer to Chapter 3 2 4 1 Schedule for details Note The default schedule of sensor alarm is full selected that is the color of schedule setting interface is blue ...

Page 35: ...g 3 19 Fig 3 19 Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 2 5 Alarm Configuration Enter into Main Menu Setup Alarm Alarm configuration includes four submenus sensor motion other alarm and alarm out 3 2 5 1 Sensor Sensor includes three submenus basic alarm handling and schedule 1 Basic Fig 3 20 ...

Page 36: ... the alarm device s name Tick off all and then do relevant setup user can set all channels with same parameters Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 2 Alarm Handling Step1 Select the holding time of sensor alarm as shown in Fig 3 21 Step2 Click Setting button to pop up a window as shown in Fig 3 22 Fi...

Page 37: ...o save the setting click Exit button to exit the current interface Step3 Tick off all and then do relevant setup user can set all channels with same parameters Step4 Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 3 Schedule The detecting schedule of sensor alarm is shown in Fig 3 23 The setup steps of detecting...

Page 38: ...er to pop up a window The setup steps are familiar with sensor alarm handling user can refer to Chapter 3 2 5 1 Sensor 2 Alarm Handling for more details Click Default button to restore the default setting click Apply button to save the setting click Exit button to exit current interface 2 Schedule Fig 3 25 ...

Page 39: ...lict when IP address conflicts with other network device s IP address on the same segment the system will trigger alarm prompt if you have set the trigger options Select Disconnect the system will trigger alarm prompt if you have set the trigger options when disconnected from the network Select Disk Attenuation Warning trigger the relevant alarm when HDD is bad Select Disk Lost trigger the relevan...

Page 40: ...ting click Exit button to exit current interface 2 Schedule The detecting schedule of alarm out is shown in Fig 3 28 The setup steps are familiar with schedule user can refer to Chapter 3 2 4 1 Schedule for details Note The default schedule of alarm out is full selected that is the color of schedule setting interface is blue Fig 3 28 ...

Page 41: ...reless network and other settings 3 2 6 1 Network The interface of network configure is shown in Fig 3 29 Fig 3 29 User can set the device s HTTP port and server port If DHCP function of router is enabled selecting Obtain an IP address automatically will automatically obtain IP address subnet mask and gateway from the router Using DDNS function outside this area needs to set the address of DNS ser...

Page 42: ... is shown in Fig 3 30 Fig 3 30 SMTP Server Outgoing Mail Server Address Mail server addresses are different for different Email service providers e g the SMTP server of 163 mailbox is smtp 163 com the SMTP server of Gmail mailbox is smtp gmail com Port Port number of SMTP server usually is 25 or it may be 587 993 or 465 etc SSL Check Enable mail encryption function Send Address Password Sender s e...

Page 43: ... and displays wireless IP and connected about wireless network status Step5 Run ping command to check the fluency and link speed of network Step6 Click Exit button to exit current interface 3 2 6 4 Other Settings Bind the device with a fixed domain name so that user can visit the device no matter how the public IP changes Enable DDNS function select the DDNS server and update interval enter the us...

Page 44: ... through IE by inputting that domain name 1 Enable UPnP User may select UPnP and then enable UPnP function in the user s router You can access NVR through WAN When accessing the NVR through IE user can check the IP address by the following method Double click the My Network Places icon on the desktop in PC select Show icons for networked UPnP devices in the Network Tasks list box a information win...

Page 45: ...UPnP icon 2 Domain Name Service Take www no ip com for example Open the web browser Internet Explorer by default and enter http www no ip com in the address bar Step1 Create an account Click the Sign up for an Account link at drop down menu of Sign In Select the type of registration according to the features introduced In this paper we take FREE DNS for example Click SIGN UP button below the FREE ...

Page 46: ...unt and look for the email from No IP com The email contains a link you must click in order to confirm your account So please click the URL link to activate your account in the confirmation email and then automatically enter the Account Confirmed interface Step3 Login to your account Select Sign In on the top of No IP home page to pop up drop down menu or click Sign In button to enter Client Login...

Page 47: ...NS Server Choose www no ip com User Name The account you created at no ip com Password The password of your account at no ip com Host Domain The host name you created at no ip com DDNS Update Choose the DDNS update interval Click Apply button to save the setting Access your router by entering the gateway address and map the server port and IP address if user enables UPnP function of device and rou...

Page 48: ...n in Fig 3 34 Click Add button to pop up a window as shown in Fig 3 35 Fig 3 34 Fig 3 35 General Enter the new user s name and password select user type normal and advance or tick off Binding PC Mac Address input the MAC address of PC as required click OK button to add this user into the user list click Exit button to exit the current interface Note When the value of binding PC MAC address is 0 th...

Page 49: ...r in the user list click Delete button to delete this user Click Change Password button to modify the password Click Exit button to exit the current interface Note The administrator cannot be modified and deleted User can only modify their own password 3 2 8 Advanced Configuration Enter into Main Menu Setup Advanced Advanced configuration includes two submenus reset and import export Reset Click t...

Page 50: ...g 4 1 Fig 4 1 Step2 Select a certain date and channels which need to search video The highlight date in the calendar means have record data Step3 Press Search button the searched record information will be displayed in the timeline panel The blue grid means have record Step4 Set the screen display mode click time grid to set the playback start time or input this time manually Note The vertical col...

Page 51: ... the screen to control playback The range of screen mode synchronizes with configured device as shown in Fig 4 2 1 Play Pause 2 Stop 3 Single frame Play 4 Fast Forward 5 Rewind 6 Screen Mode 7 Adjust Volume 8 Hide Toolbar 9 Exit 10 Move Toolbar 11 Last Segment 12 Next Segment Fig 4 2 playback buttons 4 1 2 Event Search Step1 Enter into Main Menu Search Event Search as shown in Fig 4 3 Fig 4 3 Step...

Page 52: ... 3 File Management Step1 Enter into Main Menu Search File Management as shown in Fig 4 4 Fig 4 4 Step2 Select a certain date and channels which need to search video The highlight date in the calendar means have record data Step3 Press Search button the searched file information will be displayed in the file list Click buttons to turn the page Lock Select a file and click Lock button then click OK ...

Page 53: ... 600 the time search interface will appear a hide button click it to expand the whole interface 4 2 Backup NVR support backing up the data files by USB disk and remote backup over the network Step1 Insert a USB disk on the NVR Enter into Main Menu Backup As shown in Fig 4 5 Fig 4 5 Step2 Select the start end time and channels which need to backup data Step3 Press Search button the searched data in...

Page 54: ...e firmware version launch date etc 4 3 2 Event Information Enter into Main Menu Information Event In this interface select the start end time and channels which need to check event information set the event type motion sensor then press Search button the searched event information will be displayed in the event list User can check the recorded event information and export these informations to a r...

Page 55: ...ent After clicking Disconnect button the client cannot search for device 4 4 Manual Alarm Enter into Main Menu Manual Alarm Click Alarm button to trigger the alarm click Clear button to stop the alarm If user ticks off Trigger it will alarm in accordance with the setting of alarm out refer to Chapter 3 2 5 4 Alarm Out click Exit button to exit the current interface 4 5 IPC Settings IPC Settings in...

Page 56: ...t will fail to add this device When the number of channels exceeds a maximum limit please remove the needless devices first Step3 NVR can also add devices by searching Click Search button to search device online The searched device will be displayed in the list at the upper right Select the device and click Quick Add button to add this device into the list As shown in Fig 4 7 Note The list shows t...

Page 57: ... button to delete it Step6 Click Refresh button to refresh the list click Apply button to save the setting click Exit button to exit current interface 4 5 2 Stamp Enter into Main Menu IPC Settings Stamp as shown in Fig 4 8 Fig 4 8 User can set the stamp s position on video Enable the switch of Camera Name and Time Stamp click Setting button then drag the camera name and time stamp to the random po...

Page 58: ...Live as shown in Fig 4 10 Fig 4 10 Fig 4 11 Camera Name User can self define the channel name Click camera name to pop up a soft keyboard click Shift key to switch the input state Show Name Display the channel name in the live preview screen Color Click Setting button to enter the color adjustment window as shown in Fig 4 11 User can adjust the brightness hue saturation contrast and sharpness of c...

Page 59: ...hen click and drag cursor to set the privacy area of video image An image can be entirely or partially masked it supports 4 areas superposable at maximum Click right mouse to return to the previous interface Delete mask area Double click the mask area to delete it click right mouse to return to previous interface Click Apply button to save the setting click Exit button to exit current interface 4 ...

Page 60: ...ons synchronize with configured device such as 1000 6000kbps Note If frame rate surpasses the maximum resources of device the value will be adjusted automatically Tick off all and then do relevant setup user can set all channels with same parameters Click Apply button to save the setting click Exit button to exit current interface 4 5 6 Motion Step1 Enter into Main Menu IPC Settings MOTION as show...

Page 61: ...s click Cancel button to exit current interface Step4 Click Setting button of area then click and drag cursor to set the detection area An image can be entirely or partially masked it supports 1 area at maximum Due to the sensitivity is influenced by color and time day or night user can drag slider to adjust the sensitivity of motion detection 1 8 according to the practical situation Click button ...

Page 62: ...et all channels with same parameters Step6 Click Apply button to save the setting click Exit button to exit current interface 4 5 7 PTZ Step1 Enter into Main Menu IPC Settings PTZ as shown in Fig 4 17 Fig 4 17 Step2 Click Setting button of preset as shown in Fig 4 18 Fig 4 18 User can control the PTZ operations of any channel or all channels PTZ rotates up ...

Page 63: ...button to exit the current interface Step3 Click Setting button of patrol as shown in Fig 4 19 Fig 4 19 Patrol Number Select patrol number for the current settings The device provides 8 patrols numbering from 1 to 8 Preset Number A patrol can add 256 preset points Residence Time The residence time at the preset point range from 0 to 99s Click Setting button to save the setting click Exit button to...

Page 64: ...otocol connection support functions of IPC settings and record bitrate in the case of ONVIF protocol connection 4 6 Disk Management 4 6 1 Format Disk Please format the HDD before recording Step1 Enter into Main Menu Disk Management Disk Step2 Select a HDD which needs to be formatted click Format button Note All of the recorded files including locked files in the HDD will be lost after formatting I...

Page 65: ...to Main Menu Upgrade Click Refresh button to refresh the list and find the upgrade package in the list 3 Select this name click Upgrade button to start upgrading Please wait for a while when the system is restart Note There can only be one upgrade package in USB disk Don t cut off the power in the process of formatting Note NVR supports USB update only when the USB is compatible with NVR refer to ...

Page 66: ...teway of NVR Enter into the NVR s Main Menu Setup Network configuration to enter IP address subnet mask and gateway Subnet mask and gateway must be same as the parameters of Internet Protocol and IP address should be in the same field as your computer E g if your computer is 192 168 1 8 then the IP address of NVR can be 192 168 1 X X is an arbitrary integer between 0 and 255 in addition to 8 and 1...

Page 67: ...Step1 Enter into the NVR s Main Menu Setup Network configuration Network Enable PPPoE and do not set the NVR s network address subnet mask and gateway then fill in the user name and password provided by the telecom operators in click Apply button Step2 Enter into the NVR s Main Menu Information Network information to obtain IP address then input it in the browser such as http 210 21 229 138 user c...

Page 68: ...tions Gaming Each NVR has two ports LAN IP address of NVR can be added to the DMZ host different router s configuration is different and user can refer to the router manual As shown in Fig 5 3 Fig 5 3 After mapping the port user can check the WAN IP address in the running of router directly access to the NVR through the WAN IP address and HTTP port such as http 113 108 119 20 HTTP port number Then...

Page 69: ...low Fig 5 4 1 Channel Indicator Green light indicates the manual recording or schedule recording red light indicates the sensor alarm recording yellow light indicates the motion detection recording blue light indicates the video loss Indicators only show the prior recording mode The priority is as follows video loss sensor alarm motion detection schedule recording manual recording 16 indicators re...

Page 70: ... Description Click direction buttons to control the direction of rotation stop rotating Drag the slider to adjust the rotate speed Iris button Click button to increase lighting Click button to decrease lighting Zoom button Click button to zoom in the live picture Click button to zoom out the live picture Focus button Click button to lengthen focal length Click button to shorten focal length Call p...

Page 71: ...n to amplify the video Hold the left mouse button to view the video 5 3 Remote Playback Backup 5 3 1 Time Search Click SEARCH button to enter the time search interface as shown in Fig 5 6 Step1 Select a certain date and channels which need to search video Step2 Press Search button the searched record information will be displayed in the data information panel Step3 Set the screen display mode and ...

Page 72: ...Network Video Recorder User Manual 65 Fig 5 6 Fig 5 7 ...

Page 73: ...on 15 Snap Picture 16 Exit 5 3 2 Event Search Click Event Search button to enter the event search interface As shown below Fig 5 8 Step1 Select a certain date event type motion sensor and channels which need to search video Step2 Press Search button the searched event information will be displayed in the event list Step3 Double click an event file to playback Click the relevant buttons on the scre...

Page 74: ...a file to playback click the relevant buttons on the screen to control playback 5 3 4 Remote Backup User can also remote backup by IE browser Click BACKUP button to enter the backup interface As shown below Fig 5 9 Step1 Select the start end time and channels which need to backup data Step2 Press Search button the searched data information will be displayed in the list Step3 Select the data files ...

Page 75: ...all the parameters its setup steps are the same as the settings of NVR As shown below Fig 5 10 5 4 2 Remote Management Click TOOLS button In the Disk Management interface user can modify the property of HDD check information and format the HDD In the Upgrade interface user can upgrade the NVR system remotely In the Reboot interface user can reboot the NVR and browser will automatically re login ...

Page 76: ... information about system event log network and online users Set the start end time and log type in the interface of log information then press Search button to search log Note The informations are saved in the HDD It will not have any record if HDD has not been installed There is no limit on the number of files but only with regard to the storage space of HDD ...

Page 77: ...p Free download available from Apple Store under the name ISSMOBILE HD Compatible with iPad version 4 0 and above Selectable 9 channels live viewing Mobile phone data plan is required not included Router port forwarding is required NOTE Instant Mobile Viewing on Android 1 6 and above Free download available from Google play store under the name ISSMOBILE Selectable 4 channels live viewing Mobile p...

Page 78: ... video view and save Support IP and DDNS access Support Pan Tilt Zoom control Support Snap shot Support video records Adopt direct connection device without any third party server transit 6 2 Installation Users can free download this app from Google play store on Android 1 6 and above you may first search ISSMOBILE like Fig 6 1 as below Router port forwarding is required Then click Install the app...

Page 79: ... installed the application into mobile phones it is ready to run just click the ISS MOBILE icon in the main menu The main interface looks like Fig 6 3 Click icon on top right then you can access the main menu interface and see corresponding operation options including device list local video photos about etc refer to Fig 6 4 ...

Page 80: ...e will be generated by system default according to recording time Video Remote Access the device recorded clips and view the video Saved Photos Save the snapshot on the phone when viewing the IP Camera through the phone after clicking it you will see the photos as thumbnail Enlarge the photos by clicking it Setting After clicking it you can set password protection alarm sound etc refer to Fig 6 5 ...

Page 81: ...ig 6 6 Instructions of the functions on Live Preview interface as below Function Key Description Channel selecting You can select the channels playing Select the group of channels Play Stop Snapshot Video Records Quick Access Device List edit and select the device Alarm function Left Slip to Display PTZ Control Button Control the directions of the Camera ...

Page 82: ... is blank as this time Click on Device List on bottom left to access Detail interface like Fig 6 7 as below Fig 6 7 Device Name The names of equipment which can help you identify different devices for examples you can type the names based on the location of the equipment The name will be showed on the topside title bar of display interface Address NVR IP address must be an Internet address or DDNS...

Page 83: ...6 9 Click and Device to edit setting information For example click device 66 in Device List you could modify the settings of device 66 Click to delete the selected device For example click device 64 in Device List will show notice like Fig 6 9 select OK and delete device 64 6 3 4 Switch Channel Select the numbers showed in Area 3 in Figure 6 10 to switch channels select Area 2 to switch channel gr...

Page 84: ... 12 3 Select the device which switched to will show the channel list of this device like Fig 6 12 as below 4 Select the channels in the channel list of this device turn back to display interface to view the Camera of this channel 6 3 5 PTZ Control Left slip to PTZ Control like Fig 6 13 as below Fig 6 13 Function keys of PTZ control as below Control PTZ direction ...

Page 85: ... access main menu interface select local video to access local video list interface like Fig 6 14 2 Click the video record for example 20121022145057 mp4 to view this video record Fig 6 14 Delete 1 Click to access the main menu interface select local video to access local video list interface like Fig 6 14 2 Click select the needed record like Fig 6 15 click to delete this video 3 Click Done and b...

Page 86: ...iewing the Cameras which saved on the album You also can check and batch save and delete etc The steps are the same as 6 3 6 6 3 8 Switch Language When you switch the language on your phone the language of the application will be changed as well For example it s switched to English on your phone the language of the application will be switched to English as well 6 3 9 Video Remote You can access t...

Page 87: ...ns Support Chinese and English View the Cameras on real time via wifi and 3G Support multi channel switching Support remote play Support device configuration modification and delete Support photo view and save Support video view and save Support IP and DDNS access Support Pan Tilt Zoom control Support Snap shot Support video records Adopt direct connection device without any third party server tra...

Page 88: ...atically installed into your mobile phone like Fig 6 20 as below Fig 6 19 Fig 6 20 6 6 Application Running 6 6 1 Interface Description After successfully installed the application into mobile phones it is ready to run just click the ISS MOBILE icon in the main menu The main interface looks like Fig 6 21 as below Click icon on top right then you can access the main menu interface and see correspond...

Page 89: ...d function after clicking video records you will see the details of the records The name of the record file will be generated by system default according to recording time Photos Save the snapshot on the phone when viewing the Cameras through the phone after clicking it you will see the photos as thumbnail Enlarge the photos by clicking it Settings After clicking you can set Auto play screen prior...

Page 90: ...riority Type Select the desired type Real Time and Fluency d Alert Sound Select the voice prompts when the device alarm is triggered e Play Audio Open and close the device output sound About Help The related information of the application 6 6 2 Live Preview Click back key on top left in the main menu interface back to display interface like Fig 6 24 as below Fig 6 24 Instructions of the functions ...

Page 91: ... Display PTZ Control Button Control the directions of the Camera Zoom in Zoom out Change focus Control aperture 6 6 3 Add Device If this is the first time to use ISS MOBILE app you need to put in all the information needed Steps as below Click to access Device List interface the list is blank as this time Click on Device List on bottom left to access Detail interface like Fig 6 25 as below Fig 6 2...

Page 92: ...s max After editing please click Save to save the information Click Back turn back to Device List you will see the name channels address etc like Fig 6 26 as below Fig 6 26 Fig 6 27 Click and Device to edit setting information For example click device 66 in Device List you could modify the settings of device 66 Click to delete the selected device For example click device 64 in Device List will sho...

Page 93: ...ct the device which switched to will show the channel list of this device 4 Select the channels in the channel list of this device turn back to display interface to view the Camera of this channel 6 6 5 PTZ Control Left slip to PTZ Control like Fig 6 30 as below Fig 6 30 Function keys of PTZ control as below Control PTZ direction Zoom in and zoom out Change focus ...

Page 94: ... list interface like Fig 6 31 2 Click the video record for example 20121011134721 mp4 to view this video record Batch Save 1 Click to access the main menu interface select local video to access local video list interface like Fig 6 31 2 Click then select the needed video like Fig 6 32 3 Click Save to photos album will show Saved successfully like Fig 6 33 a and b 4 Click OK back to the list interf...

Page 95: ...on steps you could click Done to end up cancel the operation and back the last step 2 You have to make sure there are video records so that you could search the records if not you cannot search it 6 6 7 Saved Photos The photos are the snap shot when viewing the Cameras which saved on the album You also can check and batch save and delete etc The steps are the same as 6 6 6 6 6 8 Switch Language Wh...

Page 96: ... the device recorded clips with the app and view the video clips Select the right device channel and time then tap search like Fig 6 34 6 6 10 Real Time Alarm When any channel has any alarming info the app will show up in the main interface like Fig 6 35 Fig 6 34 Fig 6 35 ...

Page 97: ... hard drive line has been damaged 6 The front panel malfunctions 7 The mainboard of NVR is bad Q3 A few minutes later NVR automatically reboot or often freezes Possible Reasons 1 The supply voltage is instable or too low 2 There have some bad sectors on your disk or the hard drive line has been damaged 3 The power is not enough 4 The video signal is not stable 5 Poor cooling too much dust so bad f...

Page 98: ...h between NVR and monitor 2 The settings of color and brightness are not correct Q7 Why can t query the video when local playback Possible Reasons 1 There s a faulty connection of HDD data line or jumper 2 The HDD is damaged 3 Upgrade the program distinguishing from original file system 4 The video file you want to query has been overwritten 5 Don t enable recording Q8 The video shows blurred scre...

Page 99: ...ot control the IP Dome Possible Reasons 1 IP Dome failure 2 The network environment is relatively poor or network go offline Q13 Motion detection does not work Possible Reasons 1 Motion detection of remote device is not enabled or the time period is set incorrectly 2 The setting of motion detection area is inappropriate 3 The sensitivity is too low 4 The limitation of individual versions of hardwa...

Page 100: ...l protection or privacy mask has been set 4 This user does not have the corresponding permission 5 NVR own output is relatively weak Q16 Internet connection is unstable Possible Reasons 1 Network instability 2 IP address conflict 3 MAC address conflict 4 The network card of PC or NVR is not working Q17 Backup error Possible Reasons 1 DVD writer and HDD are connected to the same cable 2 CPU takes u...

Page 101: ... the angle deviates too much 3 The battery of remote controller runs out Q21 Storage time for recording is not enough Possible Reasons 1 Large streams caused by poor image quality of IPC dirty lens backlighting installation inappropriate aperture etc 2 The HDD capacity is not enough 3 The HDD is damaged Q22 Local operation password or network password is forgotten Solution Please contact our custo...

Page 102: ...tware blocks ActiveX please uninstall or close them Fig 7 2 Fig 7 3 Q24 How to input the password and digital numbers Click the blank box behind password or items which need to input numbers a small keyboard will appear then select number or letter to input the initial password is 123456 you can also use the digital keys on the front panel or remote controller Q25 How to handle the situation when ...

Page 103: ...o to Control Panel User Account and Family Safety User Account Control click Turn User Account on or off Cancel Use User Account Control UAC to help protect your computer Refer to Fig 7 4 Fig 7 4 Right click IE browser select Run as administrator to run browser Refer to Fig 7 5 Fig 7 5 ...

Page 104: ...our capability in an hour M hour The recording time formula is Recording time hour overall capability M Capability in an hour M hour channel number The NVR introduces the H 264 compression technology Its dynamic range is very large so the hard disk capability calculation is based on the estimation values of each channel creating files in an hour Example For one piece 500G HDD real time CIF for rec...

Page 105: ...patible SATA CD DVD writers after test Brand Model TECLAST GH22NP20 TL 22XD BENQ DW220S 0K4 LITEON DH 20A6S01C LITEON DH 20A4P02C SAMSUNG TS H653B 3 Compatible HDD list after test HDD Model HDD Capacity Desktop HDD 4T Seagate SV35 TM 3000GB 3T Seagate ViDEO3 5 HDD 3000G 3T Seagate Pipeline HD TM 2000GB VIDEO 3 5 HDD2000G 2T Seagate SV35 TM 2000GB 2T Seagate Pipeline HD TM 1000GB VIDEO 3 5 HDD1000G...

Page 106: ...IDEO3 5 HDD 500G 500G SEAGATE Certified Repaired HDD Barracuda 500G 500G WD40EURX WD AV 4T WD30EURX WD AV 3T WD30PURX 3T WD20EURX WD AV 2T WD20PURX 2T WD10EURX WD AV GP 1T WD10PURX 1T Note Please select the HDD that can be supported according to the suggestion list We could not test all hard drives due to too many HDD models in the market and different versions of the same model We apologize for a...

Page 107: ...Network Video Recorder User Manual 100 ...

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