Quick user guide
Helpy GSM
Issue 1.00
Page 6
Installation
Ensure that at the installation location a power plug in available nearby. For the wall
installation you can use the screws delivered with the unit.
It is very important that the Helpy GSM unit has all time the best GSM signal to
avoid disturbances during operation time. Before you install the device at his fi nal
position be sure that it is the best spot you can fi nd. To do this use an mobile phone
with a SIM card of the same provider that you are going to use with the Helpy GSM
and try at the spot you are going to use to setup a communication. If during the
conversation you will notice disturbances or interruptions you will have to look for a
better position.
SIM card installation
For the installation of the SIM card be sure that the devices is
SWITCHED OFF
! The
SIM card has to be placed into the specifi c slot. The card should have the PIN code
disabled.
PLEASE NOTE!
If you change the SIM card switch all time the POWER OFF!
Ensure that the PIN code of the SIM card is disabled with a mobile phone BE-
FORE you install it into the device.
If the SIM card is changed ensure that the new card has the PIN code is
disabled.
For a proper maintenance of the device you need a SIM card with SMS and
GPRS data volume. SMS is required for programming and data volume for fi rm-
ware updates. For data connectivity ensure that you have the APN user name
and password available from your provider.
GSM antenna
The antenna provided is connected to the device with the proper connector outside
the case. If you notice problems in getting a proper GSM network signal you may
change the antenna. Specifi c antennas may solve the problem. Ask the technical
support for more informations,
PLEASE NOTE!
Never power the Helpy GSM WITHOUT connected antenna. The radio transmis-
sion engine may be damaged.
The device is designed for statical installation and external power supply with 230
VAC. If required also a 12 VDC (min 11, max. 15 VDC) power voltage can be used.
The device has an internal NiMH battery for emergency power supply if external
power is missing.
Connection of the external power supply
