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Quick user guide

Helpy GSM

Issue 1.00

Page 27

call is ansered by a answering machine), Helpy GSM will hang up and dial the next 
telephone number in the list.

PLEASE NOTE!
All people involved in the alarm call receiving should be instructed in the use of 
the Helpy GSM emergency phone!

PLEASE NOTE!
The described procedur refer to the the standard DTMF code provided as de-
fault. As this codes can be programmed so that the device could use different 
codes.

Helpy GSM DTMF emergency call receiving. Standard codes.

Driver contact

The internal relay of the device can be activated for the duration of 2 seconds from 
the machine room phone or also from remote. The relay must be programmed for 
this function (se also 

relay function

).

DTMF (from remote)

*1#821

Summary of Contents for HELPY GSM

Page 1: ...Quick user guide Helpy GSM Issue 1 00 Page 1 Quick user guide HELPY GSM EN81 28 2018 integrated GSM lift emergency call system...

Page 2: ...the identi cation message 13 ID code programming 14 Check the programmed ID code 14 Test call 15 Check test call programming 15 Test alarms 15 Acknowledgement procedure 16 Check acknowledgement proce...

Page 3: ...ESSETI P100 26 Alarm call to a normal phone DTMF 26 Driver contact 27 Ending the alarm 28 Optical indicators 29 Green LED for GSM signal strength 29 Red LED for device status 29 Yellow LED for alarm...

Page 4: ...r local telephone M Battery compartment door N Terminal blocks O Built in microphone Installation place The installation place for the device must be inside a dry room free from dust heat and direct s...

Page 5: ...use of GSM device in an airplan is forbidden by law Use within an hospital Switch Helpy GSM off if you are close to any electromedical apparature Please take care that disturbances may affect the use...

Page 6: ...all time the POWER OFF Ensure that the PIN code of the SIM card is disabled with a mobile phone BE FORE you install it into the device If the SIM card is changed ensure that the new card has the PIN c...

Page 7: ...t to ash quickly In this case the SIM card has to be changed If everything is OK the device will start the initialisation procedure and login to the provider This can take some time about 30 to 60 sec...

Page 8: ...LOUDSPEAKER OF A PASSIVE SPEAKER UNIT MIC2 INPUT FOR CONNECTING THE MICROPHONE OF A PASSIVE SPEAKER UNIT OR A SINGLE MICROPHONE MIC3 INPUT FOR CONNECTING THE MICROPHONE OF A PASSIVE SPEAKER UNIT OR A...

Page 9: ...cting the emergency call button Powerless button with plain contact Existing button Siren Negative pole 12 to 24 Vdc Helpy GSM connecting an powerless alarm button normal closed or normal open Helpy G...

Page 10: ...ge 10 General wiring diagram Helpy GSM general wiring diagram HELPY GSM cabin top or machine room Machine room intercom Lift cabin Pictogram yellow Pictogram green Emergency button Microphone or passi...

Page 11: ...allowed After this time you get a warn tone and you must hang up This quick guide is only a short description of the most important programma tions The complete overview can only be found in the Esta...

Page 12: ...battery alarm 3 for test call 5 for SIM card expiring alarm 6 for diagnostic alarm microphone loudspeaker failure 7 for power failure 8 for general technical alarm 9 for end of alarm protocol can hav...

Page 13: ...hg password default 0 position Recording identi cation message Check the programmed telephon numbers If an emergency or technical alarm call is sent to a normal phone instead of a proper call center y...

Page 14: ...code always 8 digits long SMS Et hg password default 0 222 ESSETI ID code always 10 digits long Et hg password default 0 222 P100 ID code always 8 digits long Example You want to program a Sie P100 ID...

Page 15: ...9 Example You to send a test call every day at 2 00 am DTMF 311 320200 SMS with default password Et hg 0 311 320200 PLEASE NOTE The test call is activated only after you have programmed a proper telep...

Page 16: ...he con trary to pure analogue solutions the emergency phone knows always when the called party will answer and close the call In this way it is possible to manage an emergency call to more telephone n...

Page 17: ...ttings by dialing DTMF 77 SMS Et hg password default 0 77 Speech connection You can de ne when a speech connection must be established microphone activati on after a call answer Only after sending the...

Page 18: ...2 seconds Emergency alarm call is active Emergency call button is pressed siren driver GSM network failure default As default the relay is used to signal a GSM network failure i e to switch off the l...

Page 19: ...has been answered Et hg password default 0 7512 Power failure after 30 seconds Et hg password default 0 7513 Driver contact activation time 2 seconds Et hg password default 0 7514 mergency alarm call...

Page 20: ...password default 0 42 Filtering time for emergency call button 2 to 9 seconds Time setting To ensure that the test call will be send at the required hour the real time clock inside the device must be...

Page 21: ...ting by dialing DTMF 35 SMS Et hg password default 0 35 Date setting To ensure that the clock will switch between summer and winter time as well that the log entries have the right date the actual dat...

Page 22: ...d default 0 801 loudspeaker 1 5 microphone 8 9 Ansagen Et hg password default 0 804 messages 1 5 Example You want to change the volume for the messages from 2 to 5 DTMF 8045 SMS Et hg password default...

Page 23: ...ord max 5 digits SMS Et hg password default 0 92 old password new password max 5 digits new password max 5 digits Example You want to change the password from 0 to 1234 DTMF 920 1234 1234 SMS Et hg pa...

Page 24: ...nguage third message language SMS Et hg password default 0 89 second message language third message language Where second third message language can have the following value 00 for italian 01 for engl...

Page 25: ...le to set all required programming values and store them thne on a SD micro memory card This data can then be trans fered to the emergency phone To do this inserte the card in the proper slot and dial...

Page 26: ...sing the key 4 The speech connection will be activated 2 After the call answer and the message advising the emergency call an identi cati on message will be played With the key 1 you can let play this...

Page 27: ...ncy phone PLEASE NOTE The described procedur refer to the the standard DTMF code provided as de fault As this codes can be programmed so that the device could use different codes Helpy GSM DTMF emerge...

Page 28: ...as defalut and must be programmed see also acknowledgement procedure If the end of alarm is set for local termination it can be ended after liberation dia ling From the machine room phone Lift the han...

Page 29: ...Good signal Average signal Week signal A connection is active Device is NOT logged in the GSM network Device is logged in the GSM network A alarm call has been sent Technical test call alarm active A...

Page 30: ...rogramming using DTMF SMS PC SD card Abmessungen HxBxT 60 x 165 x 125 mm Gewicht 655 g with battery Operating temperature 0 to 40 C Humidity 30 to 90 relative humidity without condensing Case ABS GSM...

Page 31: ...Quick user guide Helpy GSM Issue 1 00 Page 31 Your notes...

Page 32: ...ssysteme GmbH Lessing Str 20 63110 Rodgau Germany Tel 49 0 6106 6600 0 Fax 49 0 6106 6600 66 E Mail info rocom gmbh de http www rocom gmbh de 29 7006 0010 Ver 1 00 2021 ROCOM GmbH We do not take any r...

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