15
TROUBLESHOOTING
If you have a problem with your appliance, check the table below before calling service. You may be able to avoid
a service call unnecessary inconvenience and expense.
Problem
Causes
What to do
No spark obtained when
gas burner knob is pushed
/ turned
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Circuit breaker tripped
Check circuit breaker
Spark plug is wet or dirty
Dry or clean spark plug
Burner will not light even
though
spark can be seen/heard
Gas supply valve is turned off
Turn on gas supply
burner crown & cap not
positioned correctly
Remove parts and refit carefully
Port blockage in ignition area
Make sure that ports and ignition area are clean
and dry
Oven or grill not working
Digital Clock not set properly
Refer to digital timer instructions
120 min Timer not in “Manual”
position
Refer to 120 min timer instructions
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Controls incorrectly set
Reset controls
Circuit breaker tripped
Check circuit breaker
Oven light not working
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Circuit breaker tripped
Check circuit breaker
Lamp blown or loose in socket
Replace or tighten globe
Oven not hot enough
Heat escaping through
incorrectly
sealed door
Check shelves or dishes are not preventing door
closing properly, Check that door is fitted
properly after door removal for cleaning
Door seal is worn or has
moved
Replace seal or refit it
Digital timer display
flashing
Power failure or interruption
Reset time of day
Household fuse blown or
power
supply is off
Check fuses, power supply
Unit smoking when first
used
Protective oils being removed
This is normal
Odour on first use of oven
This is normal
Allow 2
–
4 hours for odour to dissipate (open all
windows)
120 minute timer buzzer
not audible
Timer not wound sufficiently
Turn timer knob past 15 minute mark
Then turn to the required number of minutes
Oven shelf tight
Oven shelf not inserted
correctly, may be upside down
or back to front
Remove shelf and insert as per diagram
Clock display off
Household fuse blown or
power
supply is off
Check fuses, power supply
NOTE
: Only authorised service centres should conduct servicing, otherwise the warranty may be void.