ROBINHOOD HEAC Series Installation And Operating Instructions Manual Download Page 9

The appliance may be built-in and connected to the power supply only by a qualified technician. 
 
Particular areas of the cooktop surface (adjacent to the hotplates) are hot during operation. 
 
Hot oil ignites readily, so be sure have the preparation of such food (fries) under constant control. 
 
Hotplates may not be left in operation empty, without any dishes on top. 
 
Never use the appliance as a room heater. 
 
Never place any metal objects upon the hotplate, such as knives, forks, spoons, pot lids, and 
the like, as they may get very hot. 
 
Preparation of food in aluminium or plastic cookware is not allowed. Never place any plastic objects or  
aluminium foil upon the cooktop surface. 
 
In case any other appliances are plugged in the electric mains close to the cooktop, prevent contact  
of the plug cable with the hot cooking zones. 
 
Never keep any flammable or temperature sensitive objects, like cleaning agents, sprays, detergents, etc., 
below or near the appliance. 
 

In case of any malfunction, disconnect the appliance from the power supply and call customer service.  

 

Do not use high-pressure steam cleaner or hot steam to clean the appliance. 

 

The appliance is manufactured in compliance with the relevant safety standards. 

 

 

 

 

         IMPORTANT: If your appliance appears not to be operating correctly, then you should disconnect it  
                                from your   mains supply and then contact the Service Department . 
 
         DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF. 
 
The hotplates are not functioning or will not switch on 
 

Check that the mains electrical supply to the appliance is correct and working.  
Check the mains fuse. 

 
A humming sound is heard when a cooking zone is selected. 
 

This is normal; the sound will disappear when the zone heats up. 
 

The cooking zones have become discoloured 
 

This maybe caused by burnt on remnants of food. This will not affect the working of the appliance. However you should 
make sure that the cleaning instructions are being followed regularly 
 

Only two of the zones on my hob are working 
 

You should recheck that the terminal screws are all fully tightened between the links.

 

Important information 

Trouble shooting 

Summary of Contents for HEAC Series

Page 1: ...Description Robinhood Electric Solid Plate Cooktop 60cm Model Numbers HEC604SKSS HEAC604SKSS HEC HEAC Series Issue 4 ...

Page 2: ... with local and national building regulations Panels and furniture lining of the kitchen cabinet receiving the cooktop must be treated with temperature resistant adhesives 85 C otherwise they may become discoloured or deformed due to inadequate temperature resistance The cooktop is intended for installation into a benchtop above a kitchen cabinet of min 600mm width or more After the installation o...

Page 3: ...e film from the gasket Then attach the gasket to the lower side of the cooktop approximately 2 3mm from the edge The gasket must be attached along the entire length of the cooktop edge and should not overlap at the corners Do not use Silicone sealant to seal the cooktop to the surface as this will make removing for service calls difficult Place the clamp B over the holes that match the size of the...

Page 4: ...e height of which may exceed that of the appliance On the opposite side however only a kitchen cabinet of equal height as the appliance is allowed 6 Upon the completion of installation live wires and isolated cables must be adequately protected against accidental touching 7 In accordance with the mains voltage the appliance should be connected in line with the attached diagram 8 This cooktop must ...

Page 5: ... Width 580mm Rated voltage 220 240 V 50 60 Hz Supply connection 30A double pole switched fused outlet with 3mm contact gap Cooking zones Ø mm W Forward left 180 1 x 2 00 kW thermostatic plates Rear left 145 1 x 1 00 kW thermostatic plates Rear right 180 1 x 1 30 kW thermostatic plates Forward right 145 1 x 1 00 kW thermostatic plates Total power W 5 3kW 5 1 x 1 00 kW thermostatic plate 1 x 2 00 kW...

Page 6: ...n be looped if necessary but make sure that is not kinked or trapped when the cooktop is in position Care must be taken to avoid the cable being in contact with hot parts of the appliance Replacing the mains supply cable If the mains supply cable is damaged then it must be replaced by an appropriate replacement which can be obtained from the Seller The mains supply cable should be replaced in acco...

Page 7: ...disappear completely with repeated use The cooktop surface is fitted with cooking areas of different diametre and power The positions where the heat will radiate from are clearly marked on the cooktop top The saucepans must be positioned exactly on these zones for efficient heating to occur Pans should have the same diametre as the cooking zone that they are being used on You should not use saucep...

Page 8: ...arly then it is possible for the surface of the cooktop to change colour over a period of time For other cooktop surfaces a cleaner such as 3M Stainless steel cleaner and polish or any other non abrasive may be appropriate Using a specialist cooktop cleaner It is possible to purchase specialist cooktop cleaner conditioner You should follow the instructions given by the manufacturer of the speciali...

Page 9: ... In case of any malfunction disconnect the appliance from the power supply and call customer service Do not use high pressure steam cleaner or hot steam to clean the appliance The appliance is manufactured in compliance with the relevant safety standards IMPORTANT If your appliance appears not to be operating correctly then you should disconnect it from your mains supply and then contact the Servi...

Page 10: ...micals such as dyes solvents denture cleaner or acetone Using inappropriate household cleaning products such as abrasive cream or powder cleansers furniture polish bleach mentholated spirits drain cleaners sugar soap metal pads and strongly alkaline or acidic cleaners Heat damage including from washing the product at high temperatures Impact or mishandling the product including the impact caused b...

Page 11: ...t send your claim to Shriro Australia Pty Limited 104 Vanessa Street Kingsgrove NSW 2208 within 7 days of any alleged defect or failure of the product first becoming apparent you are responsible for the expense of making a claim under this warranty This warranty is given by Shriro Australia Pty Ltd ABN 28 002 386 129 Telephone 1800 648 556 Facsimile 1800 628 577 Email enquiries robinhood com au ww...

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