RJL Warranty information
RJL warrants its Bioelectrical Impedance Equipment against defects in materials and workmanship for a period
of twelve (12) months from the date of shipment if the Equipment is in the possession of the original user and
has been subject to normal operating conditions. RJL will, at its option, repair or replace FOB its factory in
Clinton Township, Michigan, any Equipment which, upon its examination, is determined to be defective in
workmanship or materials. RJL's determination shall be final. RJL assumes no responsibility for reimbursing
Customer for repair or replacement costs incurred without RJL's prior authorization.
RJL warrants that its Software will conform to its Software description applicable at the time of order for a
period of twelve months from the date of shipment, if the Software is in the possession of the original user and
has been subject to normal operating conditions. RJL will, at its option, confirm or replace FOB its factory in
Clinton Township, Michigan, the Software that, upon its examination, is determined to be defective. RJL's
determination shall be final. In the event RJL shall give written notice to Customer of any updated or revised
software material and Customer fails to forthwith use the same, RJL shall be released from any and all liability
related to or resulting from Customer's disregard of such notice.
THE WARRANTIES STATED HEREIN ARE EXCLUSIVE AND COMPRISE RJL'S SOLE AND ENTIRE
WARRANTY OBLIGATIONS AND LIABILITITES IN CONNECTION WITH THE EQUIPMENT AND
SOFTWARE SOLD AND LICENSED HEREUNDER, AND ARE IN LIEU OF AND EXCULDE ALL
OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARISING BY OPERATION OF LAW OR
OTHERWISE, INCLUDING, BUT NOT LIMTED TO, WARRANTIES OR MERCHANT ABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Limitation of liability
RJL SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, ECONOMIC OR
CONSEQUENTIAL DAMAGES ARISING OUT OF ANY BREACH OR WARRANTY, EXPRESSED OR
IMPLIED. CUSTOMER'S SOLE REMEDY FOR ANY SUCH BREACH OF WARRANTY SHALL BE THE
REPAIR OR REPLACEMENT OF THE EQUIPMENT OR SOFTWARE.
How to make a warranty claim:
The customer should notify RJL of a warranty claim at (800) 528-4513. Please provide the model and serial
numbers of the unit, date of purchase, warranty period, and description of the defect. If RJL requests, the
Customer will, at its own expense, deliver the equipment in appropriately protective packing to RJL Systems.
RJL Systems will pay for the return shipping expense
What is not covered:
Accessories are not covered under this warranty. Warranty terms do not apply if repairs/replacement are
needed due to customer using the device improperly, physical damage caused by neglect/abuse, or if
instrument is disassembled by the customer.
For Analyzers not purchased directly
from RJL Systems, contact your service provider for further information.
If the Analyzer is not working properly, please contact RJL Systems Service Department
for assistance before
shipping the unit back for diagnostic evaluation.
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