Rinnai V65e, Installation And Operation Manual

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42 Value Series Manual
What is covered?
This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated
according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. This
Limited Warranty applies only to products that are installed correctly. Improper installation may void this Limited
Warranty. Rinnai strongly suggests that you use a state qualified or licensed professional who has attended a Rinnai
installation training class before installing this water heater. This Limited Warranty extends to the original purchaser
and subsequent owners, but only while the product remains at the site of the original installation. This Limited
Warranty only extends through the first installation of the product and terminates if the product is moved or
reinstalled at a new location.
How long does coverage last?
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or
workmanship as set forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any
such part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements must be
performed by an individual or servicing company that is properly trained, state qualified or licensed to do the type of
repair.
Replacement of the product may be authorized by Rinnai only. Rinnai does not authorize any person or company to
assume for it any obligation or liability in connection with the replacement of the product. If Rinnai determines that
repair of a product is not possible, Rinnai will replace the product with a comparable product at Rinnai’s discretion. If
a component or product returned to Rinnai is found to be free of defects in material or workmanship, or damaged by
improper installation or damaged during return shipping, the warranty claim for product, parts and labor may be
denied.
How do I get service?
You must contact a state qualified/licensed professional for the repair of a product under this Warranty. For the
name of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1-800-621-9419
or write to Rinnai at 103 International Drive, Peachtree City, Georgia 30269.
Limited Warranty
Consumer Warranty
[1] The warranty period is reduced to 3 years from date of purchase when the water heater is used as a circulating water
heater within a hot water circulation loop, where the water heater is in series with a circulation system and all circulating
water flows through the water heater, and where an on-demand recirculation system is not incorporated.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a
dedicated return line, and only activates when hot water is used. It can be activated by a push button, motion sensor, or
voice activation but not by a temperature sensor. A timer added to a standard recirculating pump is not considered as on
-demand.
[2] The air handler pump must be sized for the flow rate of the heat load, pressure losses through air handler coil, pressure
losses though Rinnai tankless water heater, piping and components connecting the air handler and tankless unit. Refer to
the tankless water heater pressure loss curve and consult with the air handler/component manufacture for pressure loss
information.
Item
Period of Coverage (from date of purchase)
Residential Applications
If installed with a tankless
isolation valve kit for residential
applications
If used for both residential
water heating and space
heating purposes
Heat Exchanger 10 years [1] 12 years [1] 10 years [2]
All Other Parts and Components 5 years [1] 5 years [1] 5 years [2]
Reasonable Labor 1 year 1 year 1 year