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General warranty terms
rinnai reserves the right to make modifications and change specifications and its parts without
notice.
For the purposes of the Consumer Guarantees act 1993, rinnai only guarantees the availability
of repair facilities and spare parts for the express warranty periods recorded in the rinnai Solar
Collector Warranty Table.
if the rinnai solar system is being acquired for personal, domestic or household use, this
warranty does not limit any consumer rights or guarantees that may apply under the
Consumer Guarantees act 1993. if the product is being acquired for the purposes of a
business, the provisions of the Consumer Guarantees act 1993 do not apply and no other
warranties (either express or implied by law) apart from those stated in this warranty apply.
rinnai warranty terms for solar components
Water quality for Rinnai Infinity and solar collectors
Water quality outside the maximum recommended limits (as set down below) will void this
warranty. Water quality tests must be carried out at the customer’s own cost but rinnai will
reimburse any reasonable test costs where water quality is within the limits tabled.
tDS
(total
Dissolved
Solids)
total
Hardness
CaCo
3
alkalinity
(as CaCo
3
)
Dissolved
(free) Co
2
pH
Chlorides
Magnesium
Sodium
iron
langelier
index
Up to 600
mg/L or
ppm
Up to 200
mg/L or
ppm
Up to 200
mg/L or
ppm
Up to 25
mg/L or
ppm
6.5-8.5
Up to 300
mg/L or
ppm
Up to 10
mg/L or ppm
Up to 150
mg/L or
ppm
Up to 1
mg/L or
ppm
Between
-1.0-0.8
most metropolitan water supplies fall within these limits. if you are unsure about water quality,
please contact rinnai and we will provide you with the details of an authorised agency able to
test your water for compliance to rinnai standards. if sludge or foreign matter is present in
the water supply, a suitable filter should be incorporated in the water supply.
Some examples of water quality issues where water may need to be treated:
Hard water (areas including Wanganui)
aggressive water (areas including Christchurch)
Both hard and aggressive water (some bore water)
in relation to solar collectors
E-Frost collectors are warranted against frost damage caused by temperatures down to and
including -15 °C where power is available to the system and the system is configured for low
temperature mode (factory default).
it is conditional that power is available and switched on. Failure due to lack of power supply or
changes to the temperature mode settings are not covered.
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