24
H4123 025961 Rev. A July 2012
Installation and Owner’s Manual – Heat Pump
5 Year inner cylinder Replacement
Guarantee (domestic use only)
5. If the inner cylinder fails on this
water heater, within a further 4 years
after the end of the 1 year warranty
period, Rinnai will provide a free
replacement water heater at the
nearest approved Rinnai agent or
Rinnai office to the owner’s home.
Under this replacement guarantee,
the transport, installation and labour
costs of delivering the replacement
water heater and removing the
existing water heater will be the
responsibility of the owner of the
existing hot water unit.
Scope Of Warranty And Guarantee
6. The warranty and replacement
guarantee do not apply if the water
heater is stored, transported and
installed in a horizontal position.
The water heater MUST be stored,
transported and installed in a vertical
position.
7. The warranty and replacement
guarantee do not apply to any defects
or damage not due to faulty factory
parts or workmanship, installation /
system selection, including but not
limited to defects or damage caused
by or resulting from:
a. accidental damage, abuse,
misuse, maltreatment, abnormal
stress or strain, harsh or adverse
water conditions, contamination
or corrosion from particles in the
water supply, excessive water
pressure, over temperature or
neglect of any kind to the water
heater or components.
b. alteration or repair of the water
heater other than by an approved
Rinnai agent or a Technician of a
gas or electricity utility approved
by Rinnai.
c. attachment of any parts or
accessories other than those
manufactured or approved by
Rinnai.
d. faulty or improper installation
of the water heater, including
installation otherwise than in
accordance with the instructions
contained in the owner’s manual
supplied by Rinnai.
e. The cold water temperature or
pressure relief valve, expansion
valve, check valve and strainer
have not been fitted in areas
where mains pressure is likely to
exceed 1200 kPa.
f. Freeze damaged systems when
installed in freeze prone areas.
8. The warranty only applies to the
water heater or components in the
water heater and does not cover
any plumbing or associated parts,
including but not limited to, pressure
limiting valves, stop cocks, non-return
valves, electrical switches, pumps
or fuses, supplied by any person
installing the hot water unit.
9. Where a water heater or a
component in the water heater is
replaced by Rinnai, the balance of
any original warranty or replacement
guarantee period will remain effective.
Warranty
