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H4123    025961    Rev. A    July 2012

Installation and Owner’s Manual – Heat Pump

Does The Heat Pump Need Sun-
light To Operate?

Heat pump water heaters extract their 
energy from the surrounding air and 
not from sunlight. For this reason they 
can efficiently produce hot water any 
time day or night and even on cloudy or 
overcast days. It is not uncommon for 
your system to operate during the night.

   

Caution: All water heaters have 

the ability to produce hot water 
in a surprisingly short time. 
To reduce the risk of scald 
injury, it is mandatory under 
the requirements of Australian 
Standards AS3500 that an 
Australian Standards approved 
temperature control valve be 
fitted to the hot water supply 
pipe work. This valve should 
be checked at regular intervals 
to ensure its operation and 
settings remain correct.

Why Is There Condensation Com-
ing From The Unit?

Condensation production is normal 
for all devices that use refrigeration 
principles. Air conditioners are a good 
example of systems that produce water 
condensation.
Condensation occurs when relatively 
warm moist air passes through the cold 
evaporator. Moisture contained in the air 
condenses (deposits) onto the evaporator 
fins, then runs down into the drainage 

system located under the evaporator. It is 
this water that you see flowing from the 
condensate drain of the system.
The amount of condensation will vary 
with the humidity of the location, so the 
amount of condensate that flows from 
the module will also vary.
When condensate is created, it runs 
into the “Condensate Tray” which sits 
on top of the storage tank. This then 
runs out through the “Condensate 
Drain” which is a feature of the tray. 
A plastic drain pipe is attached to this 
drain allowing easy access for the 
plumber to attach the condensate drain 
line away from the heater. The louvre 
incorporates a condensate drain cover, 
to offer protection to the drain. 

Drain pipe

Owner’s Manual

Summary of Contents for RIN250EHP

Page 1: ...Effective for Heat Pump water heaters manufactured and sold after 1st May 2011 Carefully remove all packaging and transit protection from the heater before installation Dispose of the packaging respo...

Page 2: ...2012 Installation and Owner s Manual Heat Pump Rough In Diagram 2 Installation Instructions 3 Installation Declaration 12 Owner s Manual 13 Troubleshooting 19 System Maintenance 21 Safety Information...

Page 3: ...heat pump system will be at heating water Heat Pump Installation While heat pumps work best in warmer climates they will continue to work in cooler areas The map below shows the cooler areas of Austr...

Page 4: ...h In Diagram 100 632 1711 1211 508 195 Hot Cold Tempering Valve 700 150 150 Allow 700 mm clearance above and 150mm clearance to either side of the unit Allow 50 of the height of the water heater for c...

Page 5: ...Notice to Victorian customers from the Victorian Plumbing Industry Commission this water heater must be installed by a licensed person as required by the Victorian Building Act 1993 Only a licensed pe...

Page 6: ...rrive at site and conduct a safety audit Safety audits can also be known as Work Method Statements WMS or Job Site Analysis JSA Park your vehicle as close as allowable to your installation Unload all...

Page 7: ...it can be expected that the heat pump will run during the night Adequate access must be available to the relief valve and anodes Safely position the new unit on a level surface in accordance with all...

Page 8: ...2410mm Plumbing Connections Step 3 Refer to the Rough In Diagram on page for detailed information on position of plumbing An approved isolating valve non return valve line strainer optional but recomm...

Page 9: ...g to plumbing regulations PTR Valves for the unit are rated at 1000kpa The drain line from this valve must run in a continuously downward direction with the discharge end left permanently open to atmo...

Page 10: ...d correctly Incorrect commissioning can lead to a lack of hot water We recommend using an orange top Reliance brand tempering valve Condensation Drain Line A condensation drain line is required to be...

Page 11: ...r mains supplying the unit must have a 10 amp minimum double pole circuit breaker fitted The electrical connection must comply with local supply authority regulations and AS3000 The unit must be conne...

Page 12: ...he fan and compressor will turn on There will be a delay of approximately 30 seconds from the time the main power is switched on before the compressor and fan begin operating The unit is self regulati...

Page 13: ...heat up cycle Once its first heat up cycle is complete empty approximately 60 litres of hot water from the tank through the PTR valve outlet Then allow the water in the tank to re heat Once the re hea...

Page 14: ...nt sensor 7 To pressure switch 8 To tank sensor 9 To fan 5 8 9 7 6 4 3 2 1 LED 1 Power LED 2 Sensor LED 3 Output Explanation Alternating Off Power on initialisation LEDs blink Red Green alternately Gr...

Page 15: ...13 H4123 025961 Rev A July 2012 Installation and Owner s Manual Heat Pump Refrigeration View Cut through View Main Component View Owner s Manual...

Page 16: ...quid refrigerant contained inside the evaporator causing the refrigerant to increase in temperature and evaporate into a warm gas The warm gas on exiting the evaporator passes into a compressor where...

Page 17: ...s shown in the diagram on page How Long Will The Heat Pump Run Each Day The length of time that the unit will run each day will vary dependent upon the amount of hot water being used by the household...

Page 18: ...it Condensation production is normal for all devices that use refrigeration principles Air conditioners are a good example of systems that produce water condensation Condensation occurs when relativel...

Page 19: ...d Warning If the hot water system is not used for two weeks or more a quantity of hydrogen gas which is highly flammable may accumulate in the water heater To dissipate this gas safely it is recommend...

Page 20: ...ll particle of foreign matter and rectify the fault Steady Flow From PTR This may be caused by excessive water supply pressure a faulty PTR Valve or a faulty thermostat Turn off the electricity supply...

Page 21: ...ace if necessary High Electricity Bills Is the Pressure Temperature Relief Valve discharging too much water Is one outlet e g the shower using more hot water than you think Is there a leaking hot wate...

Page 22: ...your local Rinnai agent The service should include the following Replace the Pressure Temperature Relief Valve Replace the anodes in locations where the potable water has a TDS greater than 600 ppm t...

Page 23: ...e fuse removed at the main electrical supply switchboard before the water heater s electrical cover is removed PTR Valve The PTR Valve should be checked for adequate performance or replaced at interva...

Page 24: ...Water heaters installed to supply heated water to domestic dwellings 2 Water heaters installed to supply heated water to commercial installations such as motel units hotel rooms caravans mobile homes...

Page 25: ...ices must be made by contacting Rinnai Australia Contact details are on the back of this document Warranty Domestic and Commercial use 1 Your hot water unit and its components are covered by a 1 year...

Page 26: ...ss or strain harsh or adverse water conditions contamination or corrosion from particles in the water supply excessive water pressure over temperature or neglect of any kind to the water heater or com...

Page 27: ...he detection of the defect 12 This warranty applies to water heaters connected to a water supply where the water chemistry and impurity levels do not exceed the limits specified in Table 1 below The w...

Page 28: ...300 555 655 Cost of a local call higher from mobile or public phones Hot Water Service Line Tel 1800 000 340 Australia Pty Ltd ABN 74 005 138 769 Internet www rinnai com au E mail enquiry rinnai com a...

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