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Rinnai 18 

Commercial Heat Pump OIM

REGULATIONS AND OCCUPATION HEALTH AND SAFETY (OH&S)

WARNING

Installation and commissioning 

MUST

 be performed by authorised persons.

The heat pump 

MUST

 be installed in accordance with these instructions and all regulatory 

requirements which exist in your area including those in relation to manual lifting.

Applicable publications and regulations may include:

• 

AS/NZS 3500 National Plumbing and Drainage

• 

AS/NZS 3000 Wiring Rules

• 

Plumbing Code of Australia (PCA)

• 

Building Codes of Australia (BCA)

• 

Local Occupational Health and Safety (OH&S) regulations

This appliance is not suitable for use as a domestic spa pool or swimming pool heater.

Electric Heat pumps are heavy and bulky items. Australian States and Territories have a Principal 
Occupational Health and Safety (OH&S) Act which contains requirements relating to the handling 
of large, bulky or awkward items. Persons installing heat pump systems 

MUST

 be aware of their 

responsibilities and be adequately trained and qualified, in accordance with local OH&S requirements.

LOCATION 

The electric heat pump can be installed externally or internally. 
The electric heat pump should be placed as close as practicable to the most frequently used hot water outlet point 

or points to minimise the delay time for hot water delivery. For installations where the distance between the heat 

pump and the outlets is considerable, a flow and return system can be used which minimise the waiting time for 

hot water delivery. 

It is recommended that all components are installed at ground or floor level. The heat pump 

MUST

 be installed in 

a vertically upright position. All components 

MUST

 be accessible without the use of a ladder or scaffold. 

The air inlet and outlet of the heat pump module 

MUST

 be away from areas with strong wind and 

MUST 

be 

provided with sufficient clearances as per those shown in the section “Clearances” on page 15 

The heat pump 

MUST

 be connected to an independent AC 415V, 50Hz power supply. 

Ensure the pressure and temperature pressure relief (PTR) valve and any access covers have sufficient clearances 

and are accessible for service and removal. The information on the rating plates 

MUST

 also be readable. 

The heat pump 

MUST

 be installed free-standing on a level and stable base. The storage tank should be mounted 

on a concrete base at least 50mm thick or on well-seasoned, evenly spread hardwood slats with a thickness of at 

least 25mm. Where property damage can occur as a result of water leakage, the storage tank 

MUST

 be installed 

with a safe tray (overflow tray) and drain in accordance with AS 3500.4. Ensure the storage tank 

DOES NOT

 

stand on wet surfaces. 

Internal Installation

For internal installations the area 

MUST

 meet the following requirements:

• 

Good ventilation to ensure heat pump work properly and efficiently.

If the heat pump is installed internally careful consideration should be taken in regards to positioning and limiting 

the effect of unit noise and reverberation during operation.

Condensation

As this heat pump is highly efficient the surrounding air temperature could be cooled by up to 0°C and condensate 

formed, the condensate will need to plumbed to a suitable drain.

Drainage

Where property damage can occur as a result of water leakage, the water heater 

MUST

 be installed with a safe 

tray (overflow tray) and drain. Construction, installation and draining of the safe tray 

MUST

 comply with local 

regulatory requirements and. AS/NZS 3500.4 also requires the use of a safe tray for particular situations.

INSTALLATION

Summary of Contents for CHP020

Page 1: ...Commercial Air to Water Heat Pump Operation Installation Manual MODELS CHP020 CHP040...

Page 2: ...fter commissioning of the system and alert the end user of the content sections Warnings and Periodic Inspection and Maintenance This appliance must be installed in accordance with Manufacturer s Inst...

Page 3: ...raining 10 Maintenance and Regular Care 10 Save a Service Call 11 Specifications 13 System Specifications 13 Dimensions 14 Clearances 15 Unit Main Components Overview 16 Main Electric Components In Sw...

Page 4: ...n 25 Auxiliary Booster optional 25 Filling the System and Commissioning 25 Finishing the Installation 26 User Terminal 27 Keypad 27 Icons 27 Operation 28 Applica App 28 Alarm Codes Troubleshooting 31...

Page 5: ...ull of water NEVER use a flammable spray such as hair spray paint etc near this unit as this may cause a fire At the end of the service life of the heat pump water heater and prior to being disposed o...

Page 6: ...ks Returning the Rinnai Electric Heat Pump to a vertical position will not allow the oil to properly flow back into the compressor motor Tilting Rinnai Electric Hot Water beyond 45 from vertical will...

Page 7: ...ater before bathing or showering yourself Supervise children whenever they are in the bathroom Make sure that the hot water tap is turned off tightly CONSIDER Installing child proof tap covers or chil...

Page 8: ...p operation to achieve suitable tank temperatures During the occasional times when the ambient weather conditions aren t suitable for the heat pump to operate the heat pump will activate auxiliary boo...

Page 9: ...MUST be arranged without delay The PTR valve is not serviceable EXCESSIVE DISCHARGE FROM SAFETY DEVICES Pressure Temperature Relief PTR Valve It is normal and desirable that this valve allows a small...

Page 10: ...ING ON THE WATER HEATING SYSTEM Switch on the electric supply to the heat pump unit Water heating will now occur as required It may take a number of hours before hot water is available DRAINING Draini...

Page 11: ...es continuously try easing the valve gear for a few seconds as described in the section the section Excessive Discharge from Safety Devices on page 9 This may dislodge any foreign matter and alleviate...

Page 12: ...demand of hot water in use at the same time may cause a decrease in the hot water flow from the taps Check total heating capacity of water heaters meets the highest demand of hot water in the building...

Page 13: ...t Exchanger Type Double Wall Stainless steel Qty 1 2 Throttle Electronic Expansion Valve Defrost Reverse Operating Rated Sound Power dB A 66 6 68 7 IP Grade IPX4 Water Pump Model CM 3 2 CM 10 1 Power...

Page 14: ...809 1590 895 CHP040 Top Discharge 1442 850 2050 1565 928 2100 Side Discharge 1442 850 2050 928 2100 1011 B E C D A Top Discharge Unit F Side Discharge Unit B E G A WATER OUTLET CHP020 R 1 1 4 MBSP CH...

Page 15: ...Model Version A B C D E F CHP020 Top Discharge 850 500 1000 500 1500 Side Discharge 850 500 1000 500 1500 CHP040 Top Discharge 850 650 1000 600 1800 Side Discharge 850 650 1000 600 1800 Top Discharge...

Page 16: ...re Transducer 0 10Bar E Low Pressure Switch F High Pressure Transducer 0 30Bar G High Pressure Switch H Electronic Expansion Valve I Switchboard J Fan K Liquid Receiver L Plate Heat Exchanger M Evapor...

Page 17: ...eaker Field Wiring Breaker Water Pump Breaker Fan Breaker Controller 3 Phase Fail Relay Contactor Compressor Electronic Overload Transformer Terminals Pump Fan Relay Water Pump Terminals Tank Sensor M...

Page 18: ...e without the use of a ladder or scaffold The air inlet and outlet of the heat pump module MUST be away from areas with strong wind and MUST be provided with sufficient clearances as per those shown i...

Page 19: ...reas used primarily for personal hygiene The temperature of water to certain areas is limited to different temperatures according to purpose for e g early childhood centres primary and secondary schoo...

Page 20: ...of the heat pump The location MUST consider noise impact on living areas Avoid positioning near bedrooms or neighbours bedrooms Adequate access MUST be available for servicing of the heat pump Refer t...

Page 21: ...and union MUST be fitted between the supply main and the tank All fittings MUST be approved by the relevant installation Authority An ECV MUST be fitted in Western Australia and South Australia to the...

Page 22: ...iple to ensure the demand on each heat pump or storage tank is the same as any other To achieve this the following is necessary The inlet and outlet manifolds shall be designed to balance the flow to...

Page 23: ...ump OIM TYPICAL INSTALLATIONS Commercial Heat Pump Standard Installation with Re circulation ELEVATION VIEW Commercial Heat Pump Standard Installation with Storage Electric Boost ELEVATION VIEW PLAN V...

Page 24: ...rminal to earth Tests between the active to neutral terminals MUST NOT be performed as this WILL damage the electronic components An insulation test result of above 1 M should be obtained for this wat...

Page 25: ...ded by installer to wire to auxiliary booster control box terminals Refer the electric diagram of control box for wiring between the control box and auxiliary booster The auxiliary booster has been in...

Page 26: ...ll be approximately 65 C The heat pump will run standby mode and the compressor will activate automatically once the tank temperature falls below threshold around 60 C During standby only water pump o...

Page 27: ...rs set point unit ON OFF ALARM Pressed briefly display active alarms and mute buzzer Pressed and held 3 secs reset alarms PRG When scrolling access parameter programming mode In programming mode press...

Page 28: ...DOWN for 3 secs The current set point SEtA is shown Read Only 3 Press DOWN The cooling set point SEtC is shown 4 Press PRG The value flashes press UP DOWN to change the value PRG to confirm 5 Press DO...

Page 29: ...d accept conditions and continue Skip setup Agree to use your phone s Bluetooth Make sure your phone s Bluetooth and Internet is always accessible when using this App Click Bluetooth to find your Heat...

Page 30: ...frigeration pressure by clicking on the icon Click this icon to return to main display Change set point procedure Access the Service menu by clicking the icon at the bottom right Click Commands Change...

Page 31: ...Check if all breakers have switched on in electric enclosure Check high pressure transducer connection Refer to electric diagram located on the back of access door marked as condensing pressure Check...

Page 32: ...ordance with the specifications Operation failure electrical fire Are the stop valves open in hot water loop No hot water Is the tank water becoming warmer when the heat pump is operating No hot water...

Page 33: ...own below When using Modbus RTU protocol you need to set BMS port as following Code Description Default Hd00 BMS serial address You need set different address for each unit 1 Hd01 BMS baud rate 3 9600...

Page 34: ...to the standard display 7 Press the down arrow till Hd00 Press PRG the value flashes press UP DOWN to change the value Press PRG to confirm Hd00 BMS Serial Address 8 Press the down arrow till Hd01 Pre...

Page 35: ...32 REAL C 56 Outlet water temp 32 REAL C 65 Source fan Inverter request 32 REAL 71 Unit status 1 OFF by keyboard 5 OFF by alarm 6 Unit in defrosting 7 Unit ON 16 INT 92 Power request compressor will...

Page 36: ...all may be higher from a mobile phone National calls from public phones in Australia are free For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Sp...

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