TECHNICAL ASSISTANCE SERVICE
44
CAUSE
SOLUTION
FAULT
Burner badly adjusted
Check the adjustment of the
burner (perform flue gas analysis)
Blockage in stack
Clean the flue gas pipes and
stack
Burner air intake dirty
Clean the burner air intake
The boiler becomes dirty very
quickly
Boiler dirty
Clean the flue gas pipes
Boiler and burner mismatched
Check specifications and
settings
Insufficient air/fuel flow to burner
Check and adjust the burner
Control thermostat problem
Check the functioning of the thermostat
Check the temperature setting
The boiler does not reach its
temperature setpoint
Control thermostat problem
No water supply
Air in the circuit
Check the circuit pressure
Check the vent valve
The boiler enters temperature
safety lockout
Check the functioning of the thermostat
Check the temperature setting
Check the electrical wiring
Check the sensors
Air in the circuit
Bleed the circuit
Pump malfunctioning
Check/unseize the pump
The boiler has reached the set
temperature but the radiators
are still cold
Fumes escaping into the air
Clean the boiler body
Clean the flue gas pipes
Check the seals between the
boiler head and the flue gas box
Check that the boiler, flue pipes
and flue gas exhaust stack are all
properly sealed
There is a smell of fumes
TROUBLESHOOTING