Troubleshooting Guide
21
1.Charger is not charging
a. Not plugged in to 120Vac source (red power light should be in the on state on your charger)
b. Power cord plugged from charger is not fully plugged in to the Capri scooters receptacle.
(firmly insert the plug to assure contact)
c. Loose or damaged Main Breaker Wire (With power supply unplugged, check breaker wiring,
assure tightness of the screws on the breaker)
d. Defective Power Supply (If no lights appear on the power supply it has been damaged)
2. Battery DOES NOT seem to hold a charge.
a. Possible bad connection between your charger and the battery. Check all connectors
on the battery pack and the under seat plug
b. Charger may be damaged. Review the Charger light indicators for proper function.
c. Measure voltage of battery pack. Battery pack should read 42 volts DC or higher.
This is a task for a qualified powersports technician
.
d. If battery reads under 42 Volts DC there may be a damaged battery cell. Your battery pack
contains four 12VDC batteries. A qualified powersports technician can service the pack or
a new pack can be ordered. Always recycle old batteries in a proper manner.
3. When I turn on the ignition key scooter lights and electrical systems function but scooter
will not accelerate or move.
a. Check brake lever adjustment. Extreme over adjustment will act like you are applying the
brakes and not allow the scooter to operate.)
b. In addition and on rare occasions the brake lever limit switch wiring or switch have become
damaged. This is a task for a qualified powersports technician.
4. While riding the Capri it will not accelerate from a stop.
a. Remember, the Capri will not accelerate if the hand brake is applied.
5. When I turn on the ignition key no lights appear on the dash.
a. Check to assure the Main Breaker under the driver’s seat is in the on position.
b. Check the two wires going in to the Main Breaker are not damaged or loose.
c. Check to assure the power plug at the battery is fully inserted.
6. The Capri is surging in an on and off action.
a. Check Battery Charge Level. If it’s in the RED ZONE recharge your scooter.
7. Brakes are not working properly.
a. Follow the brake adjustment section of this manual.
b. locate a qualified person or powersports dealer repair facility and
inspect or replace worn or contaminated break pads
8. Can not inflate my scooters flat tire.
a. Check to see if the tire is damaged in any way. Look for tears cuts or objects that may
have punctured the tire. If all is fine move on to (b). If not replace the tire.
b. Follow the procedure on inflating a flat as described in this manual.
9. The Throttle does not work or move the scooter.
a. If the throttle does not return to a stop position the throttle spring may be damaged.
b. Check throttle grip for damage. The rubber grip may need to be adjusted with a flat head screw driver
c. Throttle spring, contact are damaged or out of adjustment. This requires a review by a qualified
powersports technician for adjustment or replacement.
Troubleshooting:
The Capri is designed to function with relatively few mechanical or electrical issues. Often times
it’s some very simple things to investigate. Because you choose an electric scooter over a
combustion engine scooter your maintenance and number of possible problems has been reduced
by hundreds of parts. Electric scooters are truly easy to use, service and maintain.
