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10. Troubleshooting
Common Problems
This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem
Possible cause
Solution
The machine does not turn on.
The power cord is not
connected properly.
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
An error message is shown on
the machine's screen.
An error has occurred.
See page 232 "Error and
Status Messages on the
Screen".
Pages do not print.
The machine is warming up or
receiving data.
Wait until "Printing..." appears
on the screen. If "Processing..."
is displayed on the screen, the
machine is receiving data.
Pages are not printed.
The interface cable is not
connected correctly.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
Strange noise is heard.
The supplies are not properly
installed.
Confirm that the supplies are
properly installed.
The volume of the sounds
produced by the machine is too
loud.
The volume is set to the high
level.
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see
page 147 "System Settings".
The volume of the sounds
produced by the machine is too
quiet.
The volume is muted or set to the
low level.
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see
page 147 "System Settings".
209
Summary of Contents for SP 311SFN
Page 2: ......
Page 20: ...18...
Page 64: ...3 Printing Documents 62...
Page 68: ...2 Press the Clear Stop key CVW105 4 Copying Originals 66...
Page 82: ...4 Copying Originals 80...
Page 172: ...Dup Comb Copy 7 Configuring the Machine Using the Control Panel 170...
Page 242: ...10 Troubleshooting 240...
Page 268: ...MEMO 266...
Page 269: ...MEMO 267...
Page 270: ...MEMO 268 GB GB EN US EN AU M156 8602...
Page 271: ...2013...
Page 272: ...M156 8602 AU EN US EN GB EN...