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Ricoh SP 311SFN, User Manual

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Ricoh SP 311SFN User Manual Download Page 1

For  safe  and  correct  use,  be  sure  to  read  "Safety  Information" 
before using the machine.

Appendix 

Troubleshooting

Maintaining the Machine

Configuring the Machine Using Utilities

Configuring the Machine Using the Control 

Panel

Sending and Receiving a Fax

Scanning Originals

Copying Originals

Printing Documents

Loading Paper

Guide to the Machine

User Guide

Summary of Contents for SP 311SFN

Page 1: ...machine Appendix Troubleshooting Maintaining the Machine Configuring the Machine Using Utilities Configuring the Machine Using the Control Panel Sending and Receiving a Fax Scanning Originals Copying...

Page 2: ......

Page 3: ...tor Symbol For EU countries only 13 Notes to Users of Facsimile Unit 13 NOTICE TO USERS NEW ZEALAND 13 Important Safety Instructions 15 Notes to Users in the State of California 15 ENERGY STAR Program...

Page 4: ...Operation 55 Canceling a Print Job 55 If a Paper Mismatch Occurs 57 Continuing Printing Using Mismatched Paper 57 Resetting the Print Job 58 Using Various Print Functions 59 Print Quality Functions 5...

Page 5: ...g 96 Basic Operation for WIA Scanning 98 6 Sending and Receiving a Fax Fax Mode Screen 99 Setting the Date and Time 100 Entering Characters 101 Registering Fax Destinations 103 Registering Fax Destina...

Page 6: ...Lists Reports 153 Printing the Configuration Page 153 Types of Lists Reports 153 Printer Features Settings 155 Network Settings 159 Wireless LAN Setup Type 2 model only 162 IPv6 Automatic Settings 164...

Page 7: ...188 POP3 Tab 189 Wireless Tab Type 2 model only 189 Configuring the IPsec Settings 192 IPsec Global Settings Tab 192 IPsec Policy List Tab 192 Printing Lists Reports 196 Configuring the Administrator...

Page 8: ...1 Appendix Functions and Network Settings Available in an IPv6 Environment 241 Available Functions 241 Transmission Using IPsec 242 Encryption and Authentication by IPsec 242 Security Association 243...

Page 9: ...Function Specifications 254 Scanner Function Specifications 255 Fax Function Specifications 256 Copyright Information about Installed Applications 257 expat 257 JPEG LIBRARY 257 OpenLDAP 2 1 257 Open...

Page 10: ...or consequential damages as a result of handling or operating the machine To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever ari...

Page 11: ...ine using Web Image Monitor You can configure the machine using Web Image Monitor without a password by factory default The setting for creating a password can be found in Administrator Settings For d...

Page 12: ...specific Read the information under the symbol that corresponds to the region of your machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 27...

Page 13: ...acts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detaile...

Page 14: ...ling will be accepted free of charge from users in accordance with local regulations For details about the return program please refer to the Web page below or consult your service person https www ri...

Page 15: ...on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Notice to Users Accessing Analog PSTN in EEA Countries This product is designed to be able...

Page 16: ...tended periods To prevent this such devices should have the facility for battery or similar backup of memory This device may be subject to ringing or bell tinkle when certain other devices are connect...

Page 17: ...Important Safety Instructions Notes to Users in the State of California Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 15...

Page 18: ...aver mode 1 and Energy Saver mode 2 If the machine has been idle for a certain period of time the machine automatically enters Energy Saver mode The machine recovers from Energy Saver mode when it rec...

Page 19: ...overy Time 20 seconds For details about Energy Saver modes see page 166 Administrator Settings Even if Energy Saver mode 2 is enabled the machine will not enter Energy Saver mode 2 for two hours if Lo...

Page 20: ...18...

Page 21: ...1 ADF Cover Open this cover to remove originals jammed in the ADF 2 Input Tray for the ADF Place stacks of originals here They will feed in automatically This tray can hold up to 35 sheets of plain p...

Page 22: ...rn the power on or off 11 Tray 1 This tray can hold up to 250 sheets of plain paper 12 Bypass Tray This tray can hold up to 50 sheets of plain paper 13 Front Cover Open this cover to replace the print...

Page 23: ...ng the Print Cartridge Control Panel CVW100 1 Pause Redial key Press to insert a pause in a fax number or to display the last used scan or fax destination 2 On Hook Dial key Press to use on hook diali...

Page 24: ...start fax transmission reception scanning or copying 14 OK Key Press to confirm settings and specified values or to move to the next menu level 15 Escape key Press to cancel the last operation or to...

Page 25: ...ty for the current job 22 Shift key Press to use the Quick Dial numbers 5 to 8 when specifying a scan or fax destination using the One Touch buttons 23 One Touch buttons Press to select a scan or fax...

Page 26: ...ock could result from spillage or if such objects or substances fall inside this machine Keep the machine away from humidity and dust Otherwise a fire or an electric shock might occur Do not place the...

Page 27: ...ay from salt bearing air and corrosive gases Also do not install the machine in places where chemical reactions are likely laboratories etc as doing so will cause the machine to malfunction Space Requ...

Page 28: ...Locations near air conditioners or humidifiers Locations near other electronic equipment Locations subject to frequent strong vibration Ventilation When you use this machine in a confined space witho...

Page 29: ...odd smell sufficiently ventilate and circulate the air in the room Power requirements 220 240 V 4 A 50 60 Hz 120 V 7 A 60 Hz Please be sure to connect the power cord to a power source as above Install...

Page 30: ...he operating system you are using Be sure to disconnect the USB cable or Ethernet cable from the machine and turn the machine off before beginning the installation Quick Install for USB Use Quick Inst...

Page 31: ...k OK and then specify the printer model 8 Click Next 9 Click Finish 10 Click OK to close the printer properties window 11 Restart the computer Deleting the printer driver 1 On the Start menu click Dev...

Page 32: ...machine s various settings For details about how to use the control panel see page 131 Configuring the Machine Using the Control Panel Web Image Monitor You can check the machine s status and configur...

Page 33: ...0 to 9 space and User name The name entered here is used as the name of the fax sender Country code The country code selected here is used for configuring the time and date display formats and the set...

Page 34: ...tion Priority under Admin Tools For details about System Auto Reset Timer or Function Priority see page 166 Administrator Settings Multi access This machine can perform multiple jobs using different f...

Page 35: ...ly Printing a fax received in the machine s memory Printing Receiving a LAN Fax job from a computer Fax memory transmission sending a fax that has already been stored in the machine s memory Copying S...

Page 36: ...printing Fax memory reception Printing a fax received in the machine s memory LAN Fax transmission LAN Fax transmission Copying Scanning Scanning a fax into the machine s memory before transmission P...

Page 37: ...3 mm Monarch 98 4 190 5 mm C5 Env 162 229 mm C6 Env 114 162 mm DL Env 110 220 mm Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches...

Page 38: ...162 g m2 35 43 lb Color paper 75 90 g m2 20 24 lb Preprinted paper 75 90 g m2 20 24 lb Prepunched paper 75 90 g m2 20 24 lb Letterhead 100 130 g m2 27 35 lb Bond paper 105 160 g m2 28 43 lb Cardstock...

Page 39: ...paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter than the li...

Page 40: ...print on From the printer driver CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches Envelope CMC044 4 4 3 3 2 1 1 Print area 2 Feed direction 3 Appr...

Page 41: ...etter envelope printing we recommend you set the right left top and bottom print margins to at least 15 mm 0 6 inches each Copier function CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 m...

Page 42: ...Fax function CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 2 mm 0 08 inches The print area may vary depending on the paper size 2 Loading Paper 40...

Page 43: ...rear inside the rear cover Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes 1 Pull out tray 1 carefully with both hands CVW005 Place the tray on...

Page 44: ...ider than the actual paper size 4 Load the new paper stack print side down Make sure paper is not stacked higher than the upper limit marked inside the tray CVW047 Slide the guides inward until they a...

Page 45: ...shows approximately how much paper is remaining Extending the Tray 1 to load paper This section explains how to load paper longer than A4 297 mm into the machine 1 Remove the tray 1 rear cover by pus...

Page 46: ...roximately how much paper is remaining Loading Paper into Bypass Tray Before printing on paper other than envelopes make sure to pull up the levers on the machine rear inside the rear cover Leaving th...

Page 47: ...ps against the machine CVW010 3 Adjust the side guides to the paper width CVW011 Loading Envelopes Before printing on envelopes make sure to lower the levers on the machine rear inside the rear cover...

Page 48: ...ause misfeeds wrinkles or print poorly Print quality on envelopes may be uneven if parts of an envelope have different thicknesses Print one or two envelopes to check print quality In a hot and humid...

Page 49: ...ng envelopes on both sides to the position indicated with an envelope mark CVW016 Make sure to pull up the levers back to their original positions after printing 6 Close the rear cover Be sure to load...

Page 50: ...details about Bypass Tray Priority see page 147 System Settings If Auto Continue under system settings is enabled printing stops temporarily if a paper type size error is detected The printing restart...

Page 51: ...ress the OK key 5 Press the or key to select the desired paper size and then press the OK key 6 Press the User Tools key to return to the initial screen You can press the Escape key to exit to the pre...

Page 52: ...ey 5 Press the or key to select Custom Size and then press the OK key 6 Press the or key to select mm or inch and then press the OK key 7 Enter the width using number keys and then press the OK key To...

Page 53: ...original can be placed on the exposure glass at a time In the ADF up to 50 sheets of originals can be placed at once when using paper weighing 80 g m2 20 lb Types of originals not supported by the Aut...

Page 54: ...ble image area Even if you correctly place originals in the ADF or on the exposure glass margins of a few millimeters on all four sides of the original might not be scanned CES107 Margins when using e...

Page 55: ...f you place originals both in the ADF and on the exposure glass Because colors made by marker or highlighter pen on originals are difficult to reproduce they might not appear on copies 1 Lift the ADF...

Page 56: ...pages of your original before placing them in the ADF Place the original squarely 1 Open the cover of the input tray for the ADF and adjust the guides according to the size of the original CVW019 2 Pl...

Page 57: ...t page has been printed out After the jammed paper is removed printing restarts from the jammed page automatically For details about how to remove the jammed paper see page 213 Removing Printing Jams...

Page 58: ...print job you want to cancel click the Document menu and then click Cancel If you cancel a print job that has already been processed printing may continue for a few pages before being canceled It may...

Page 59: ...t the print job Cancel printing For details about Size Mismatch Detection see page 147 System Settings If Auto Continue under system settings is enabled the machine ignores the paper type and size set...

Page 60: ...Resetting the Print Job 1 If the error message is displayed press the Clear Stop key CVW105 3 Printing Documents 58...

Page 61: ...ner when printing You can save toner by printing with lower toner consumption While this increases the life of the print cartridge the output appears slightly lighter Changing the printable area You c...

Page 62: ...tomatically based on the paper size and the number of pages you want to fit on each sheet Printing on both sides of paper duplex printing You can print on both sides of paper Reducing or enlarging the...

Page 63: ...om Paper Size button in the lower part of the dialog box to configure the paper size Superimposing text on prints watermark You can superimpose watermark text on prints Various predefined watermarks a...

Page 64: ...3 Printing Documents 62...

Page 65: ...101 Screen in standby mode CVW200 1 Current status or messages Displays the current status or messages 2 Current settings Displays the current tray reproduction ratio and scan settings 3 Selection key...

Page 66: ...of copies using the number keys 4 Press the Start key CVW106 The maximum number of copies is 99 You can change the paper tray for the current job by pressing the or key You can also select to change t...

Page 67: ...ically If a scanning jam occurs in the ADF copying is canceled immediately In this case copy the originals again starting from the jammed page For the direction to remove the jammed paper see page 211...

Page 68: ...2 Press the Clear Stop key CVW105 4 Copying Originals 66...

Page 69: ...eset ratio CES103 50 71 82 93 122 141 200 400 Custom ratio CES106 25 to 400 in 1 increments Specifying Reduce Enlarge 1 Press Scale 2 Press Reduce Enlarge or Zoom For Reduce or Enlarge press the or ke...

Page 70: ...ary job settings are cleared in the following cases When no input is received for the period of time specified in System Auto Reset Timer while the initial screen is displayed For details see page 166...

Page 71: ...exposure glass To use this function the paper size used for printing copies must be set to A4 Letter or Legal There are following copy modes Select a copy mode according to your original and how you...

Page 72: ...t Top to Bottom CMF251 Combined copy on both sides In this mode a multiple page original is combined and printed on both sides of paper Comb 2 on 1 Portrait Landscape Original Copy Top to Top Top to B...

Page 73: ...ttom Top to Bottom CMF255 8 7 6 5 8 6 7 5 6 5 8 7 7 5 8 6 Landscape Original Copy Left to Right Top to Top Left to Right Top to Bottom Top to Bottom Top to Top Top to Bottom Top to Bottom CMF256 2 sid...

Page 74: ...and then press the OK key 3 Press the or key to select paper orientation and page order and then press the OK key The screen will show the selected copy mode You can press the Escape key to exit to th...

Page 75: ...o input is received for the period of time specified in System Auto Reset Timer while the initial screen is displayed For details see page 166 Administrator Settings When the Clear Stop key is pressed...

Page 76: ...unction is available only when the original is set on the exposure glass not when it is set in the ADF To use this function the paper size used for printing copies must be set to A6 A5 A4 Half Letter...

Page 77: ...e exposure glass Place the original in the center of the specified scan area for sheets that are half the size of the paper to be printed on For example if you are printing on a sheet of A4 paper plac...

Page 78: ...For the ID card copy function you can set the machine to print a line in the middle of the printed paper Specify ID Card Center Line under Copier Features You can press the Escape key to exit to the...

Page 79: ...following cases When no input is received for the period of time specified in System Auto Reset Timer while the initial screen is displayed For details see page 166 Administrator Settings When the Cl...

Page 80: ...ies with a specific density level For details see page 138 Scanner Features Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specifie...

Page 81: ...card the current change and return to the initial screen You can change the machine s default Original Type setting to always make copies with a specific document type For details see page 134 Copier...

Page 82: ...4 Copying Originals 80...

Page 83: ...standby mode CVW201 1 Current status or messages Displays the current status or messages 2 Current settings Displays the current scanning mode and scan settings When Specify Dest is displayed Scan to...

Page 84: ...nd password to be correctly entered in the destination information In such cases after registering destinations check that the user name and password are correctly entered by sending test documents to...

Page 85: ...nsmission Can contain up to 64 characters Subject Required Subject of the e mail Can contain up to 64 characters Sender s Name Optional Name of e mail sender The name specified here will be shown unde...

Page 86: ...solution from 100 100 150 150 200 200 300 300 400 400 or 600 600 dpi Density Optional Specify the image density by clicking the right or left buttons is the lightest and is the darkest Scan to FTP Set...

Page 87: ...FTP server directory where scanned files are stored Can contain up to 64 characters Notification E mail Address Optional E mail address to which a notification is sent after transmission Can contain...

Page 88: ...s and name of the shared folder can contain up to 32 characters Domain Optional Specify the name of the domain to which the computer belongs Can contain up to 15 characters Login User Name Optional Us...

Page 89: ...0 400 or 600 600 dpi Density Optional Specify the image density by clicking the right or left buttons is the lightest and is the darkest To send files via e mail SMTP and DNS settings must be configur...

Page 90: ...ntry click Delete and then click Apply again on a confirmation page Deleting Scan Destinations This section describes how to delete registered destinations 1 Start the Web browser and access the machi...

Page 91: ...il Scan to FTP or Scan to Folder function you must first register the destination in the Address Book using Web Image Monitor For details see page 82 Registering Scan Destinations 1 Place the original...

Page 92: ...rom the exposure glass If you see this screen proceed to the next step 6 If you have more originals to scan place the next original on the exposure glass and then press Yes Repeat this step until all...

Page 93: ...ammed paper and scan the entire originals again For the direction to remove paper jammed in the ADF see page 211 Paper Feed Problems Specifying the scan destination using the One Touch buttons or Paus...

Page 94: ...ge the scan settings using the control panel For scan settings see page 93 Specifying the Scan Settings The Pause Redial key is not effective for the first scan job after the machine is turned on To s...

Page 95: ...en press the OK key 4 Enter the width using the number keys and then press the OK key To enter a decimal point press 5 Enter the length using the number keys and then press the OK key To enter a decim...

Page 96: ...page 138 Scanner Features Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Auto Reset Timer while the initial sc...

Page 97: ...details see page 138 Scanner Features Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Auto Reset Timer while th...

Page 98: ...n the properties dialog box for this machine using a TWAIN compatible application on your computer 3 In the dialog box configure the scan settings as required and then click Scan Settings you can conf...

Page 99: ...set When using the exposure glass 75 100 150 200 300 400 500 600 1200 2400 4800 9600 19200 dpi User defined When using the ADF 75 100 150 200 300 400 500 600 dpi User defined 6 Size Select the scannin...

Page 100: ...on your computer click Devices and Printers 3 Right click the icon of the printer model you want to use and then click Start scan to open the dialog box for the scan settings 4 In the dialog box conf...

Page 101: ...y mode CVW202 1 Current status or messages Displays the current status or messages 2 Current settings Displays the current density and resolution settings 3 Current date and time Shows the current dat...

Page 102: ...date using the number keys and then press the OK key You can press the or key to move between fields 8 Press the or key to select Set Time and then press the OK key 9 Press the or key to select the de...

Page 103: ...an digits Press Press Press Pause Press the Pause Redial key P appears on the screen Space Press the key To enter a name Letters numbers and symbols can be entered using the number keys To enter two c...

Page 104: ...ed is too large or too small for the setting it will not be accepted If you press the OK key the machine will increase or decrease the number to the minimum or maximum value for the setting 6 Sending...

Page 105: ...entries 8 Quick Dial entries and 200 Speed Dial entries Quick Dial entries Destinations registered as Quick Dial entries can be selected by pressing the corresponding One Touch button Speed Dial entr...

Page 106: ...se and space If necessary insert a pause in the fax number The machine pauses briefly before it dials the digits following the pause You can specify the length of the pause time in the Pause Time sett...

Page 107: ...ted 7 Press the or key to select Name and then modify the fax name up to 20 characters If you want to delete the fax name press the key until the current name is deleted 8 Confirm the setting and then...

Page 108: ...re the fax number For PBX Access Number see page 166 Administrator Settings A fax number can contain 0 to 9 P pause and space If necessary insert a pause in the fax number The machine pauses briefly b...

Page 109: ...Quick Dial Destination 4 Select the entry to modify and then click Change If you want to delete the entry click Delete 5 Modify settings as necessary To delete the entry confirm the entry you have se...

Page 110: ...and faxes it simultaneously without storing it in memory This is convenient when you want to send an original quickly In this mode you can only specify one destination 1 Press the Facsimile key and th...

Page 111: ...ls 3 Enter the fax number up to 40 characters using the number keys or specify a destination using the One Touch buttons or Speed Dial function For details about entering characters see page 101 Enter...

Page 112: ...cessary insert a pause in a fax number The machine pauses briefly before it dials the digits following the pause You can specify the length of the pause time in the Pause Time setting under fax transm...

Page 113: ...med in the ADF see page 211 Paper Feed Problems Canceling a fax Follow the procedure below to cancel sending a fax When in Immediate Transmission mode If you cancel sending a fax while the machine is...

Page 114: ...fax using the broadcast function see page 112 Specifying the Fax Destination Specifying the Fax Destination Other than entering the destination fax number using the number keys you can specify destin...

Page 115: ...nations Press the Shift key if you want to use Quick Dial entries Nos 5 to 8 before pressing a One Touch button CVW115 You can check the registered names and fax numbers by printing a report For print...

Page 116: ...isplay changes to show the matching name 4 Press the or key to select the desired Speed Dial entry and then press the OK key For registering the Speed Dial entries see page 103 Registering Fax Destina...

Page 117: ...tions that have been added so far Go back to Step 2 to add further destinations While specifying multiple destinations you can press the Clear Stop key to clear all destinations If you specify multipl...

Page 118: ...call This function is available in Immediate Transmission mode only Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination s status while listening to the tone...

Page 119: ...ination using the number keys 5 If you hear a high pitched tone press the Start key CVW106 6 Press TX and then press the Start key For details about selecting the transmission mode see page 108 Select...

Page 120: ...ress the Facsimile key CVW102 3 Pick up the handset 4 Specify the destination using the external telephone 5 When the other party answers ask them to press their fax start button 6 If you hear a high...

Page 121: ...cified in System Auto Reset Timer while the initial screen is displayed For System Auto Reset Timer see page 166 Administrator Settings When the Clear Stop key is pressed while the initial screen is d...

Page 122: ...see page 140 Fax Transmission Features Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Auto Reset Timer while t...

Page 123: ...while storing this data the fax transmission will be canceled If this happens lower the resolution or reduce the number of pages and try again 1 Open the file you want to send 2 On the File menu click...

Page 124: ...lete from List You can register the fax number you entered in the Specify Destination tab in the LAN Fax Address Book Click Save to Address Book to open the dialog box for registering a destination Ca...

Page 125: ...click OK For details about the settings see the LAN Fax driver help Configuring the LAN Fax Address Book This section describes the LAN Fax address book Configure the LAN Fax address book on the comp...

Page 126: ...ginal destination click Cancel Registering groups 1 Open the LAN Fax address Book and then click Add Group 2 Enter the group name in Group Name 3 Select the destination you want to include in the grou...

Page 127: ...me for the file and then click Save Importing LAN Fax Address Book data LAN Fax Address Book data can be imported from files in CSV format You can import address book data from other applications if t...

Page 128: ...be imported Editing a Fax Cover Sheet 1 On the File menu click Print 2 Select the LAN Fax driver as the printer and then click Print 3 Click the Specify Destination tab and then click Edit Cover Shee...

Page 129: ...one answering device is connected Fax Only mode auto reception In this mode the machine is used only as a fax machine and receives faxes automatically When using the machine with an external device Se...

Page 130: ...the machine automatically starts to receive faxes after the external telephone answering device rings the number of times specified in Total No of Rings TAD under Fax Features Make sure to set the ext...

Page 131: ...chine receives the fax automatically 1 When there is an incoming call the external telephone answering device rings the number of times specified in Total No of Rings TAD under Fax Features For Total...

Page 132: ...unsent fax jobs remaining in the machine s memory Power Failure Report Prints a report when the machine s power has been interrupted while sending or receiving a fax or images stored in the machine s...

Page 133: ...r Fax settings To check which category the function you want to configure belongs to see page 133 Menu Chart 1 If you want to configure the machine s system settings press the User Tools key cvw104 Ot...

Page 134: ...e password see Admin Tools Lock on page 166 Administrator Settings 3 To confirm setting items and values displayed press the OK key 4 To go back to the previous item press the Escape key To return to...

Page 135: ...tings Report Print Settings Address Book User Tools key setting Quick Dial Dest Fax Speed Dial Dest System Settings User Tools key setting Adjust Sound Volume Tray Paper Settings I O Timeout Auto Cont...

Page 136: ...ing Default Tray 1 Tray 1 Bypass Tray A4 8 1 2 11 16K Sort Configures the machine to sort the output pages into sets when making multiple copies of a multi page document P1 P2 P1 P2 Default Off On Off...

Page 137: ...nto the front of a single sheet of paper Note that enabling this setting automatically disables combined copying Zoom 25 400 Duplex Combine Specifies combined copying Select a copy mode according to y...

Page 138: ...n1 2Sd Copies four 1 sided pages on two 2 sided pages Portrait T to T Portrait T to B Landscape T to T Landscape T to B 1Sd 8Orig Comb 4on1 2Sd Copies eight 1 sided pages on four 2 sided pages Portrai...

Page 139: ...Specify whether to draw a center line when making ID card copy Print Do not Print Copier Features Settings 137...

Page 140: ...images Images contain only black and white colors Color The machine creates 8 bit color images Images are full color Gray Scale The machine creates 8 bit black and white images Images contain black a...

Page 141: ...m Low Medium High Limitless Scan Sets the machine to request next originals when scanning with the exposure glass Default Off Off On File Type Specifies whether to create a multi page file containing...

Page 142: ...normal sized characters Detail Select this when the original is a document with small print Photo Select this when the original contains images such as photographs or shaded drawings Density Specifie...

Page 143: ...ve minute intervals Default On Off On Print Fax Header Sets the machine to add a header to every fax you send The header includes the current date and time user fax name and fax number of the machine...

Page 144: ...received fax if it is too large to print on a single sheet of paper Note that the machine only reduces the size down to 74 If further reduction is required to fit the fax on a single sheet it will be...

Page 145: ...iles To delete the fax jobs select Yes Selecting No exits to the previous level of the menu tree without deleting the fax job Communication Settings ECM Transmission Sets the machine to automatically...

Page 146: ...Error Only Image Attached or Every TX Image Attached is selected Note that if a memory error occurs for LAN Fax transmission a transmission report will always be printed regardless of this setting Th...

Page 147: ...Sets the machine to print a fax journal automatically for every 50 fax jobs both sent and received The fax journal will be printed on A4 or Letter size paper Default Auto Print Auto Print Do not Auto...

Page 148: ...ecifies the name for Quick Dial entries The name can contain up to 20 characters Fax Speed Dial Dest Specifies the fax number and name for Speed Dial entries You can register up to 200 Speed Dial entr...

Page 149: ...iddle High On Hook Mode Specifies the volume of the sound from the speaker during on hook mode Off Low Middle High Job End Tone Specifies the volume of the beep that sounds when a job is complete Off...

Page 150: ...fault A4 8 1 2 11 A4 B5 JIS A5 B6 JIS A6 8 1 2 14 8 1 2 11 5 1 2 8 1 2 7 1 4 10 1 2 8 13 8 1 2 13 8 1 4 13 16K Custom Size Paper Size Bypass Tray Specifies the paper size for bypass tray Default A4 8...

Page 151: ...e machine checks first for paper that can be used for the job when a tray is set to be selected automatically If multiple trays contain valid paper the first tray the machine finds will be used for pr...

Page 152: ...Specifies whether the same printer LAN Fax driver can be used for multiple machines or not under USB connection Default Off Off You must install the printer LAN Fax driver separately for individual m...

Page 153: ...Needs replacing Paper Feed Roller Displays the remaining life of the paper feed roller New Needs replacing Scanner Carriage Lock Scnr Carriage Returns the scanning unit inside the machine to its orig...

Page 154: ...to adjust the registration of the back of duplex printing vertically Low Humidity Mode If the machine is used in a room where humidity level is low black lines of a few millimeters thick may appear o...

Page 155: ...paper Load one of these sizes of paper into the tray before printing reports Configuration Page Prints general information and the current configurations of the machine Fax Journal Prints a fax transm...

Page 156: ...with the entries sorted by name Scanner Dest List Prints a list of scan destinations Scanner Journal Prints a scanner journal for the last 100 Scan to E mail Scan to FTP and Scan to Folder transmissi...

Page 157: ...the duplex printing condition System Copies Sets the machine to print the specified number of sets This setting is disabled if the number of pages to print is specified by the printer driver Default 1...

Page 158: ...er priority than the printer driver s blank page setting Default On On Off Print Error Report Sets the machine to print an error page when the machine detects a printer or memory error Default Off On...

Page 159: ...s are available Default PC 8 Roman 8 Roman 9 ISO L1 ISO L2 ISO L5 PC 8 PC 8 D N PC 850 PC 852 PC 858 PC8 TK Win L1 Win L2 Win L5 Desktop PS Text VN Intl VN US MS Publ Math 8 PS Math VN Math Pifont Leg...

Page 160: ...Off Resolution Specifies the print resolution in dots per inch Default 600 600 dpi 600 600 dpi 7 Configuring the Machine Using the Control Panel 158...

Page 161: ...ppears when a network cable is not connected Set Ethernet Speed Specifies the speed for Ethernet communication Select a speed that matches your network environment For most networks the default settin...

Page 162: ...ateway address automatically from a DHCP server Default Inactive Inactive Active IP Address Specifies the machine s IPv4 address when DHCP is not used Use this menu to check the current IP address whe...

Page 163: ...ss obtained from a DHCP server Manual Config Address Manual Config Address Specifies the machine s IPv6 address when DHCP is not used Can contain up to 46 characters For details about entering charact...

Page 164: ...outer access point or device equipped with a wireless LAN SSID IBSS in advance Infrastructure mode Use the following procedure to connect to the wireless LAN router or access point manually 1 Press th...

Page 165: ...Ad Hoc mode only Open System or WEP encryption is supported WPA2 PSK authentication is not supported 1 Press the User Tools key 2 Press the or key to select Network Settings and then press the OK key...

Page 166: ...Tools key 4 Press the or key to select Network Settings and then press the OK key 5 Press the or key to select IPv6 Configuration and then press the OK key 6 Press the or key to select DHCP and then p...

Page 167: ...press the OK key 11 Press the or key to select Prefix Length and then press the OK key 12 Enter the prefix length using the number keys and then press the OK key 13 Press the or key to select Gateway...

Page 168: ...for 12 hour Format Hour 0 to 23 for 24 hour Format or 1 to 12 for 12 hour Format Minute 0 to 59 Program Fax Information Specifies the fax name and fax number of the machine Number Specifies the fax nu...

Page 169: ...he current mode is displayed Default Copier Copier Facsimile Scanner System Auto Reset Timer Sets the machine to return to the mode specified in Function Priority Default On 30 seconds On 30 sec 1 min...

Page 170: ...ault values of the fax transmission related settings Make sure to select the country code correctly Selecting a wrong country code may cause failures in fax transmissions The default value for this se...

Page 171: ...password On 0000 to 9999 Off IPsec Selects whether to enable or disable IPsec This function appears only when a password is specified under Admin Tools Lock Default Inactive Active Inactive Fax Numbe...

Page 172: ...Dup Comb Copy 7 Configuring the Machine Using the Control Panel 170...

Page 173: ...e Monitor on a computer Displaying the machine s status or settings Configuring the machine s settings Registering the scan and fax destinations Configuring the network settings Configuring the IPsec...

Page 174: ...Web Image Monitor appears Top page Every Web Image Monitor page is divided into the following areas CVW250 1 2 3 4 1 Menu area Clicking a menu shows its contents in the main area 2 Tab area Contains t...

Page 175: ...d operation problems may occur If you are using a proxy server configure the Web browser settings as necessary For details about the settings contact your network administrator The previous page may n...

Page 176: ...ay Status Item Description Print Cartridge Shows the amount of toner remaining Fusing Unit Shows the remaining life of the fusing unit as Status OK Replacement Required Soon or Replacement Required Fo...

Page 177: ...nder Printer Features Number of color pages always shows 0 Number of black and white pages printed using the printer function Scanner Shows the following for pages scanned using the scanner function T...

Page 178: ...cription Duplex Total Page Shows the total number of sheets printed on both sides Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed...

Page 179: ...ds when a job is complete from Off Low Middle or High Job Error Tone Select the volume of the beep that sounds when a fax transmission error occurs from Off Low Middle or High Alarm Volume Select the...

Page 180: ...printer driver do not match Any Size Type The machine prints all print jobs according to the printer driver s settings Printing proceeds even if the paper size type settings of the machine and printer...

Page 181: ...l be used for printing when that tray runs out of paper the machine automatically switches to the next tray to continue printing Separation Line Specify whether to print a line in the middle of the pr...

Page 182: ...o continue printing Copier Select the tray that the machine checks first for paper that can be used for the job from Tray 1 or Bypass Tray If A4 8 1 2 11 or 16K is selected for Select Paper in the Cop...

Page 183: ...nstallation if the machine is of the same model If disabled you must install the printer LAN Fax driver separately for individual machines because the machine other than the original will be recognize...

Page 184: ...0 Speed Dial destinations can be registered See the scan and fax sections for more information on registering destinations For details about registering scan destinations see page 82 Registering Scan...

Page 185: ...of the network connection IPP Printer Name Shows the name used to identify the machine on the network Network Version Shows the version of the machine s network module a part of the machine firmware E...

Page 186: ...rom the DHCP server when DHCP is set to Active Stateless Address Displays up to four stateless auto addresses Gateway Address Displays the machine s default gateway address Link local Address Displays...

Page 187: ...number to use for raw printing The valid range is 1024 to 65535 except 53550 and 49999 default is 9100 LPR Select to enable network printing using LPR LPD via TCP port 515 mDNS Setting Item Descriptio...

Page 188: ...acters DNS Resolve Priority Select whether to give priority to IPv4 or IPv6 for DNS name resolution DNS Timeout seconds Enter the number of seconds the machine waits before considering a DNS request t...

Page 189: ...e the machine to send traps to the management host NMS When disabled SNMP Management Host 1 and SNMP Management Host 2 below become unavailable SNMP Management Host 1 Enter the IP address or host name...

Page 190: ...SMTP The machine supports NTLM and LOGIN authentication POP before SMTP The POP3 server is used for authentication When sending e mails to an SMTP server you can enhance the SMTP server security level...

Page 191: ...Can contain up to 32 characters User Password Enter the password for logging in to the POP3 server Can contain up to 32 characters Authentication Select an authentication method from the following No...

Page 192: ...machine will be connected to a device equipped with a wireless LAN directly select Ad Hoc Ad Hoc Channel If Ad Hoc is selected for Communication Mode select a channel Authentication Select an authent...

Page 193: ...cimal WEP key max length 26 characters 0 9 A F a f WEP key length 128bits Format ASCII WEP key max length 13 characters ASCII characters If you are configuring the connection settings manually check t...

Page 194: ...hat you do not want to apply IPsec from the following DHCPv4 DHCPv6 SNMP mDNS NetBIOS UDP Port 53550 All ICMP Bypass Select whether to apply IPsec to ICMP packets IPv4 and IPv6 from the following Acti...

Page 195: ...is performed according to the order of the list If the number you specify is already assigned to another policy the policy you are configuring will take the number of the earlier policy and the earli...

Page 196: ...on between security gateways such as VPN devices Security Protocol Select the security protocol from the following AH Establishes secure communication that supports authentication only ESP Establishes...

Page 197: ...nter a number of KBs Key Perfect Forward Secrecy Select whether to enable or disable PFS Perfect Forward Secrecy IKE Settings Item Description IKE Version Displays the IKE version Encryption Algorithm...

Page 198: ...g in the machine s memory to be printed sent or forwarded Quick Dial Destination List Prints a list of Quick Dial entries Fax Speed Dial Destination List Prints a list of Speed Dial entries Scanner De...

Page 199: ...ription Reset Network Settings Select to restore the following settings to their defaults Settings under Network Settings Settings under the Administrator tab of Administrator Tools Reset Menu Setting...

Page 200: ...backed up by Back up Menu Settings instead Back up Menu Settings Backs up the settings other than the following to a file Network settings Scan destinations User restriction settings Fax destinations...

Page 201: ...g Item Description File to Restore Enter the path and name of the file to restore or click Browse to select the file Follow the procedure below to restore configuration backup files 1 Click Browse 2 N...

Page 202: ...y Saver mode 1 if the machine has been idle for about 30 seconds It takes less time to recover from Energy Saver mode 1 than from power off state or Energy Saver mode 2 but power consumption is higher...

Page 203: ...acturer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products Messages on...

Page 204: ...Push the side button to open the front cover and then carefully lower it CVW023 3 Carefully pull out the print cartridge horizontally holding its center CVW024 Do not shake the removed print cartridge...

Page 205: ...g CMC081 5 Place the print cartridge on a flat surface and then remove the protection sheet CMC019 6 Hold the print cartridge and shake it from side to side five or six times CMC020 Even distribution...

Page 206: ...wait until the initial screen is displayed 9 Put the protective sheet you removed in Step 5 on the old print cartridge Then put the old print cartridge into the bag and then put it into the box CMC08...

Page 207: ...dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine If there is dust or g...

Page 208: ...the power cord from the wall outlet Remove all the cables from the machine 3 Pull out tray 1 carefully with both hands CVW039 Place the tray on a flat surface If there is paper in the tray remove it 4...

Page 209: ...push the tray carefully into the machine until it clicks into place CVW006 7 Insert the plug of the power cord into the wall socket securely Connect all the interface cables that were removed 8 Turn o...

Page 210: ...damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture CVW041 Cleaning the ADF The following procedure describes how to clean the ADF 1 Lift the ADF Be careful not...

Page 211: ...ata Wait until Printing appears on the screen If Processing is displayed on the screen the machine is receiving data Pages are not printed The interface cable is not connected correctly Reconnect the...

Page 212: ...If any of these problems persist turn off the power pull out the power cord and contact your sales or service representative 10 Troubleshooting 210...

Page 213: ...tray and fan it well Then reverse the top and bottom of the paper and put it back in the tray Paper jams occur frequently If there are gaps between the paper and the paper guides adjust the paper gui...

Page 214: ...left in the tray Only add paper when there is none left in the tray Paper gets wrinkles Paper is damp Use paper that has been stored properly See page 35 Supported Paper Paper is too thin See page 35...

Page 215: ...ause further jams and possibly damage the machine Paper jams can cause pages to be lost Check your print job for missing pages and reprint any pages that did not print out Removing Jammed Paper from T...

Page 216: ...cartridge horizontally holding its center CVW024 Do not shake the removed print cartridge Doing so can cause remaining toner to leak Place the print cartridge on paper or similar material to avoid di...

Page 217: ...he front cover until it closes When closing the front cover push the upper area of the cover firmly After closing the cover check that the error is cleared Removing Jammed Paper from the Bypass Tray I...

Page 218: ...cartridge horizontally holding its center CVW024 Do not shake the removed print cartridge Doing so can cause remaining toner to leak Place the print cartridge on paper or similar material to avoid di...

Page 219: ...carefully push up the front cover until it closes When closing the front cover push the upper area of the cover firmly After closing the cover check that the error is cleared Removing Jammed Paper fro...

Page 220: ...2 Remove the jammed paper carefully CVW053 3 Close the rear cover CVW017 4 Pull tray 1 halfway out and check for jammed paper If there is jammed paper remove it carefully CVW022 10 Troubleshooting 218...

Page 221: ...ompletely with both hands CVW039 Place the tray on a flat surface 6 Push the lever Pushing the lever lowers the duplex transport unit CVW043 7 If there is jammed paper carefully remove it CVW044 Paper...

Page 222: ...bypass tray 10 Push the side button to open the front cover and then carefully lower it CVW023 11 Carefully pull out the print cartridge horizontally holding its center CVW024 Do not shake the removed...

Page 223: ...until it clicks into place CVW026 14 Using both hands carefully push up the front cover until it closes When closing the covers push the covers firmly After closing the covers check that the error is...

Page 224: ...original too hard as it may rip CVW055 3 Close the ADF cover 4 Lift the ADF and if there is original remaining in the ADF gently pull the jammed original to remove it Be careful not to hold the input...

Page 225: ...Supported Paper A non genuine print cartridge is being used Refilled or non genuine print cartridge reduces print quality and can cause malfunctions Use genuine print cartridge only See page 251 Cons...

Page 226: ...time depends on data volume High volume data such as graphics heavy documents take longer to process To speed up printing reduce the printing resolution using the printer driver For details see the p...

Page 227: ...nted page differs from the position displayed on the computer screen the cause may be one of the following Possible Cause Solution Page layout settings have not been configured Check that the page lay...

Page 228: ...are too dark or too light Adjust the image density See page 93 Specifying the Scan Settings Copied pages do not look the same as the originals Select the correct scan mode according to the type of ori...

Page 229: ...y one taking care not to touch printed areas The exposure glass or ADF is dirty See page 201 Maintaining the Machine Before placing originals on the exposure glass make sure that toner or correction f...

Page 230: ...riginal was moved during scanning Do not move the original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct orientation See page 5...

Page 231: ...X21 The line could not be connected correctly Confirm that the telephone line is properly connected to the machine Disconnect the telephone line from the machine and connect a standard telephone in it...

Page 232: ...paper Load valid size paper in the tray and configure the paper size settings under System Settings accordingly A cover or tray was open Close the cover or tray There was a paper jam Remove the jammed...

Page 233: ...e page 41 Loading Paper If fax reception mode is FAX TEL Manual mode you must receive the fax manually See page 127 Receiving a Fax Cannot print received faxes The paper tray is empty Load paper in th...

Page 234: ...y and configure the paper size settings under System Settings accordingly A cover or tray was open Close the cover or tray There was a paper jam Remove the jammed paper See page 211 Paper Feed Problem...

Page 235: ...es using the A4 Letter or Legal size paper in the Select Paper setting See page 134 Copier Features Settings Specify the A4 Letter or Legal size paper for the tray selected for printing copies See pag...

Page 236: ...inations Dial Failed The fax could not be sent Confirm that the fax number you dialed is correct Confirm that the destination is a fax machine Confirm that the line is not busy You may need to insert...

Page 237: ...rnal Misfeed Paper has been jammed in the machine Remove the jammed paper See page 211 Paper Feed Problems Memory Almost Full Memory has almost reached capacity during sort copy If several originals a...

Page 238: ...r Feed Problems Misfeed Dup Unit Remove Paper Paper has been jammed in the duplex unit Remove the jammed paper See page 211 Paper Feed Problems Misfeed Stnd Tray Paper has been jammed in the paper exi...

Page 239: ...tridge The print cartridge is almost empty Prepare a new print cartridge Replacement Required Fusing Unit The fusing unit is no longer usable and must be replaced Contact your sales or service represe...

Page 240: ...r has occurred and the machine cannot function Contact your sales or service representative Set Correct Paper The paper tray does not contain A4 Letter or Legal size paper While the message is display...

Page 241: ...scanned into memory Then copy again the originals left in the ADF TX Comm Error A transmission error occurred and the fax could not be transmitted correctly If the Auto Redial setting is enabled the m...

Page 242: ...10 Troubleshooting 240...

Page 243: ...P Delivers files that have been scanned using the control panel to an FTP server Scan to E mail Sends files scanned using the control panel via e mail Scan to Folder Sends files scanned using the cont...

Page 244: ...Using Utilities For details about enabling and disabling IPsec using the control panel see page 159 Network Settings Encryption and Authentication by IPsec IPsec consists of two main functions the en...

Page 245: ...ting method With this method agreements such as the IPsec algorithm and key must be specified for both sender and receiver Such agreements form what is known as an SA Security Association IPsec commun...

Page 246: ...by entering its IP address 2 Click IPsec Settings 3 Click the IPsec Policy List tab 4 Select the number of the setting you want to modify in the list and then click Change 5 Modify the IPsec related s...

Page 247: ...specified on the machine in IKE Settings If the settings are not displayed click Add 11 Click OK twice 12 Click Add in the Rules tab The Security Rule Wizard appears 13 Click Next 14 Select This rule...

Page 248: ...e Data integrity and encryption ESP check box 33 When ESP AH is selected for the machine in Security Protocol under IPsec Settings select Data and address integrity without encryption AH and configure...

Page 249: ...ss the or key to select Admin Tools and then press the OK key 3 If you are requested to enter a password enter the password using the number keys and then press the OK key 4 Press the or key to select...

Page 250: ...his machine If this cartridge is not initially used the following problems may occur Replace Required Soon Print Cartridge will be displayed before the toner runs out Replacement Required Print Cartri...

Page 251: ...s The power switch is turned off The power cord is unplugged from the wall outlet All other cables are unplugged from the machine 2 Return the scanning unit inside the machine to its original position...

Page 252: ...ere to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual 11 Appendix 25...

Page 253: ...t printing will become impossible To facilitate cartridge replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volu...

Page 254: ...mm 8 13 F 81 2 13 Foolscap 81 4 13 Folio Com10 104 8 241 3 mm Monarch 98 4 190 5 mm C5 Env 162 229 mm C6 Evn 114 162 mm DL Env 110 220 mm Custom Paper Size The following paper sizes are supported as c...

Page 255: ...V 7 A 60 Hz Power consumption Maximum power consumption 890 W 800 W Energy Saver mode 1 50 W or less Energy Saver mode 2 5 0 W or less The power level when the main switch is turned off and the power...

Page 256: ...X USB 2 0 Wi Fi Printer language PCL6c Fonts 80 fonts Copier Function Specifications Maximum resolution scanning and printing Exposure glass Scanning 600 600 dpi Printing 600 600 dpi ADF Scanning 600...

Page 257: ...rom the control panel Scan to E mail Scan to FTP Scan to Folder 600 600 dpi Maximum resolution when scanning from a computer TWAIN Exposure glass 600 600 dpi ADF 600 300 dpi Maximum resolution when sc...

Page 258: ...100 dpi 8 dots per mm 7 7 line per mm 200 200 dpi Transmission time 3 seconds 8 dots per mm 3 85 line per mm 33 6 kbps MMR ITU T 1 chart Transfer rate 33 6 kbps to 2400 bps auto shift down system Dat...

Page 259: ...ILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT O...

Page 260: ...OF SUCH DAMAGE The names of the authors and copyright holders must not be used in advertising or otherwise to promote the sale use or other dealing in this Software without specific written prior per...

Page 261: ...O EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOO...

Page 262: ...used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product include...

Page 263: ...er product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper name of Internet Explor...

Page 264: ...t Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise Microsoft Windows Server 2008 Datacenter Microsoft Windows Server 2008 for Itanium based Systems Microsoft Windows Web Server 20...

Page 265: ...isclaimer 8 DNS setting 185 Driver 28 E E mail notification 1 186 E mail notification 2 186 Encryption 242 Encryption key exchange 243 244 Energy saver mode 16 200 Enlarged or reduced copies 67 Enteri...

Page 266: ...174 Pause Redial key 91 Placing originals 53 POP3 settings 189 Print area 38 Print cartridge 201 251 Print counter 175 Print functions 59 Print output functions 60 Print quality functions 59 Printer f...

Page 267: ...rted paper 35 System 187 System information 174 System settings 147 177 T TCP IP status 183 Time 100 Time setting 199 Toner 201 248 Toner management 180 Top page 172 Trademarks 261 Transmission mode 1...

Page 268: ...MEMO 266...

Page 269: ...MEMO 267...

Page 270: ...MEMO 268 GB GB EN US EN AU M156 8602...

Page 271: ...2013...

Page 272: ...M156 8602 AU EN US EN GB EN...

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