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Ricoh Pro 8300S Troubleshooting Manual Download Page 718

3.Paper Delivery Problems 

710 

Double Feeding 

Take the appropriate action according to the cause of the problem. 

There is paper dust on the paper feed roller. 

  Check the paper feed rollers of the A3/A4 LCTs, the multi bypass unit, and the cover interposer 

tray. 

  Paper dust weakens the traction of the paper feed roller, causing paper slipping or insufficient 

separation. 

  Cleaning the paper feed roller to maintain traction and prevent double feeding. (

Cleaning the Paper 

Feed Path

) 

Paper is not fanned sufficiently. 

  Check the paper in the A3/A4 LCTs, the multi bypass unit, and the cover interposer tray. 

  Double feeding may result if the paper is not ruffled properly. 

  Remove the paper, ruffle it, and reload it. 

Pickup Assist Function may cause double feeding (A3 LCT only) 

With the A3 LCT, the Pickup Assist function may cause double feeding of coated paper. You can avoid 
double feeding by disabling this function. 

When using as a custom paper:

 

In Advanced Settings for the custom paper in use, set Pickup Assist Setting to Off. (1321-01) 

When not using as a custom paper:

 

On the Adjustment Settings for Skilled Operators menu, select Machine: Paper Feed/ Output, and set 
Pickup Assist Setting to Off. (SP 1-923-001 to 007: LCT Pickup Assist ON/OFF A3LCT Tray <number>) 

Special or coated paper is used (A3 LCT only) 

Is the airflow sufficient?

 

The factory default may not be strong enough to separate the sheets. Increase the airflow. 
When using as a custom paper, in Advanced Settings for the custom paper in use, increase the value in 
Adjust Wide LCT Fan Level. 
When not using as a custom paper, On the Adjustment Settings for Skilled Operators menu, select 
Machine: Paper Feed/ Output > Adjust Wide LCT Fan Level > Increase the setting. (SP 1-920-001: LCT 
Tray Fan Duty Adjustment A3LCT Tray <number>) 

Is the tab sheet holder attached?

 

Attach the tab sheet holder to prevent air from leaking at the trailing edge of the paper. This improves 
paper separation. 

 

  If the notch position adjustment of the paper feed unit where double feeds are occurring is not 

set at the default position, you may have to adjust it again. Some types of paper may double-
feed more often than others, requiring adjustment. (For details, refer to "PFU Separation Roller 

Summary of Contents for Pro 8300S

Page 1: ...Pro 8300S 8310S 8320S 8310 8320 Copier Models D0BX D0BY D0BZ Printer Models M0CL M0CM Troubleshooting Ver 1 0 Latest Release April 2019 Initial Release April 2019 Copyright c 2019 Ricoh Co Ltd ...

Page 2: ......

Page 3: ...hose symbols and abbreviations are as follows Symbol What it means Clip ring Screw Connector Clamp E ring Flat Flexible Cable Timing Belt SEF Short Edge Feed LEF Long Edge Feed K Black C Cyan M Magenta Y Yellow B W BW Black and White FC Full color A Short Edge Feed SEF B Long Edge Feed LEF ...

Page 4: ...ineers shall strictly obey procedures and recommendations described the CE Safety Guide Use only consumable supplies and replacement parts designed for use with the machine Warnings Cautions Notes In this manual the following important symbols and notations are used A Warning indicates a potentially hazardous situation Failure to obey a Warning could result in death or serious injury A Caution ind...

Page 5: ...settings for custom paper regardless of whether or not the items are for options or if the options have been installed Any modification to the option settings does not take effect unless the applicable options are installed on this machine Settings can be adjusted with the Advanced Settings for Skilled Operators the product specialist who have received TCRU training or with SP codes settings by th...

Page 6: ...he copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test follows the path of the flow chart shown below and checks the CPU memory HDD and so on An SC code is displayed in the touch panel if the self diagnostic program detects any malfunction or abnormal condition Self Diagnostic Test Flow ...

Page 7: ... during self diagnosis after power on Executing Detailed Self Diagnosis Follow this procedure to execute detailed self diagnosis 1 Switch off the machine 2 Hold down press and hold down and then while pressing both keys at the same time switch on the machine You will see Now Loading on the touch panel and then you will see the results of the test A report is printed every time a detailed self diag...

Page 8: ......

Page 9: ... SC101 06 37 SC102 00 38 SC120 00 39 SC121 00 40 SC141 00 40 SC142 00 41 SC144 00 42 SC151 00 43 SC152 00 43 SC154 00 44 SC161 02 45 SC161 06 46 SC161 20 46 SC195 00 47 SC200 48 SC202 00 48 SC203 00 48 SC204 00 49 SC220 00 50 SC230 01 50 SC231 00 51 SC240 00 52 SC270 01 52 SC270 10 53 SC274 00 54 SC276 00 55 SC300 56 SC300 00 SC301 00 56 SC304 00 57 ...

Page 10: ...71 00 66 SC373 01 SC374 01 67 SC381 01 68 SC382 01 68 SC395 00 69 SC400 70 SC412 11 70 SC440 01 70 SC440 11 71 SC446 00 72 SC450 01 73 SC450 11 74 SC460 01 74 SC465 00 75 SC466 00 76 SC471 01 77 SC471 02 78 SC471 04 05 79 SC471 06 80 SC480 00 80 SC485 00 81 SC486 00 82 SC488 00 82 SC497 00 84 SC498 00 84 SC500 86 SC501 01 86 SC501 02 87 ...

Page 11: ...16 97 SC504 17 98 SC504 22 99 SC504 23 100 SC504 24 101 SC504 25 103 SC504 26 to 31 104 SC504 32 105 SC504 34 105 SC504 35 106 SC505 01 107 SC505 02 108 SC505 11 109 SC505 12 109 SC505 16 110 SC505 17 111 SC505 22 112 SC505 23 113 SC505 24 114 SC505 25 116 SC505 26 to 31 117 SC505 32 118 SC505 34 118 SC505 35 119 SC506 01 120 SC506 02 121 SC506 11 122 ...

Page 12: ...SC507 23 135 SC507 24 136 SC507 25 137 SC507 26 to 31 138 SC507 32 139 SC507 34 140 SC507 35 141 SC509 01 142 SC509 02 143 SC509 03 144 SC510 01 02 144 SC512 00 145 SC513 01 146 SC513 02 147 SC513 11 147 SC513 12 148 SC514 00 149 SC515 01 149 SC515 02 150 SC515 03 151 SC515 04 152 SC515 05 to 14 152 SC515 15 154 SC515 16 154 SC520 00 155 SC521 00 156 SC522 00 156 ...

Page 13: ... SC547 03 166 SC549 01 167 SC550 00 167 SC551 00 168 SC553 00 169 SC554 01 169 SC554 02 170 SC557 00 170 SC559 00 171 SC560 00 171 SC561 00 172 SC562 01 172 SC562 02 173 SC563 00 174 SC565 00 175 SC566 00 176 SC567 00 176 SC568 00 177 SC569 01 02 04 178 SC569 03 178 SC571 00 179 SC573 00 180 SC574 00 180 SC576 00 181 SC581 00 182 SC582 00 182 SC587 01 183 SC590 01 183 ...

Page 14: ...2 192 SC620 03 192 SC621 00 193 SC622 01 194 SC622 02 194 SC663 00 195 SC664 196 SC665 04 197 SC669 197 SC670 01 199 SC670 02 199 SC672 00 10 11 12 13 200 SC672 99 201 SC673 10 202 SC682 202 SC687 00 203 SC700 to 703 204 SC700 01 204 SC700 02 204 SC700 04 205 SC700 05 206 SC700 06 207 SC700 07 208 SC700 09 208 SC702 04 209 SC702 05 210 SC703 01 211 SC720 212 ...

Page 15: ...C720 50 51 229 SC720 52 to 55 230 SC720 56 231 SC720 57 232 SC720 58 233 SC720 59 234 SC720 60 235 SC720 61 237 SC720 62 238 SC720 70 239 SC720 71 to 75 240 SC720 76 241 SC720 77 243 SC720 78 244 SC720 79 245 SC720 80 to 83 85 246 SC720 84 247 SC720 86 88 249 SC720 87 250 SC721 to 725 251 SC721 03 251 SC721 06 252 SC721 10 11 13 15 17 252 SC721 20 24 253 SC721 25 255 SC721 27 28 30 33 256 ...

Page 16: ...C724 03 272 SC724 04 273 SC724 10 274 SC724 70 275 SC724 71 276 SC724 80 277 SC725 01 278 SC725 03 278 SC725 04 279 SC725 12 to 14 280 SC725 30 to 38 280 SC725 39 to 41 71 to 73 282 SC725 74 283 SC730 to 740 285 SC730 01 285 SC730 03 285 SC730 04 286 SC730 10 to 13 287 SC730 20 21 30 to 35 287 SC730 40 289 SC730 50 290 SC730 51 290 SC731 01 291 SC731 03 292 SC731 04 292 SC731 10 to 13 293 ...

Page 17: ... 304 SC740 12 305 SC740 13 307 SC740 20 308 SC740 21 309 SC740 22 310 SC740 23 312 SC740 50 312 SC740 60 to 67 69 to 71 313 SC750 316 SC750 01 316 SC750 10 316 SC750 11 317 SC750 12 317 SC750 13 318 SC750 14 318 SC750 15 319 SC750 16 319 SC750 17 320 SC750 18 320 SC750 19 321 SC750 20 321 SC750 21 322 SC750 22 323 SC750 23 323 SC750 24 324 SC750 25 324 SC750 26 325 ...

Page 18: ... 47 333 SC750 48 334 SC750 49 334 SC750 50 335 SC750 51 336 SC750 52 336 SC750 53 337 SC750 54 338 SC750 55 338 SC750 56 339 SC750 57 339 SC750 58 340 SC750 59 341 SC750 60 342 SC750 61 342 SC750 62 343 SC750 63 344 SC750 64 344 SC750 65 345 SC750 66 346 SC750 67 346 SC750 68 347 SC750 69 348 SC750 70 348 SC750 71 349 SC750 72 349 SC750 73 350 SC750 74 351 ...

Page 19: ...86 357 SC750 87 358 SC750 88 358 SC750 89 359 SC751 360 SC751 10 360 SC751 11 360 SC751 12 361 SC751 13 361 SC751 14 362 SC751 15 362 SC751 16 363 SC751 17 364 SC751 18 364 SC751 19 365 SC751 20 365 SC751 21 366 SC751 22 367 SC751 23 367 SC751 24 368 SC751 25 368 SC751 26 369 SC751 27 369 SC751 28 370 SC751 29 371 SC751 30 371 SC751 31 372 SC751 32 372 ...

Page 20: ... 379 SC751 45 380 SC751 46 381 SC751 47 381 SC751 48 382 SC751 49 382 SC751 50 383 SC751 51 384 SC751 52 384 SC751 53 385 SC751 54 386 SC751 55 386 SC751 56 387 SC751 57 388 SC751 58 388 SC751 59 389 SC751 60 390 SC751 61 390 SC751 62 391 SC751 63 392 SC751 64 392 SC751 65 393 SC751 66 393 SC751 67 394 SC751 68 395 SC751 69 395 SC751 70 396 SC751 71 396 ...

Page 21: ...83 404 SC751 84 404 SC751 85 405 SC751 86 405 SC751 87 406 SC751 88 407 SC751 89 407 SC752 409 SC752 10 409 SC752 11 409 SC752 12 410 SC752 13 410 SC752 14 411 SC752 15 412 SC752 16 412 SC752 17 413 SC752 18 413 SC752 19 414 SC752 20 415 SC752 21 415 SC752 22 416 SC752 23 416 SC752 24 417 SC752 25 417 SC752 26 418 SC752 27 419 SC752 28 419 SC752 29 420 ...

Page 22: ... 427 SC752 42 428 SC752 43 428 SC752 44 429 SC752 45 430 SC752 46 430 SC752 47 431 SC752 48 431 SC752 49 432 SC752 50 433 SC752 51 433 SC752 52 434 SC752 53 434 SC752 54 435 SC752 55 436 SC752 56 436 SC752 57 437 SC752 58 437 SC752 59 438 SC752 60 438 SC752 61 439 SC752 62 440 SC752 63 440 SC752 64 441 SC752 65 441 SC752 66 442 SC752 67 443 SC752 68 443 ...

Page 23: ...80 450 SC752 81 451 SC752 82 451 SC752 83 452 SC752 84 452 SC752 85 453 SC752 86 454 SC752 87 454 SC752 88 455 SC752 89 456 SC753 457 SC753 10 457 SC753 11 457 SC753 12 458 SC753 13 459 SC753 14 459 SC753 15 460 SC753 16 461 SC753 17 461 SC753 18 462 SC753 19 463 SC753 20 463 SC753 21 464 SC753 22 465 SC753 23 465 SC753 24 466 SC753 25 467 SC753 26 467 ...

Page 24: ... 475 SC753 39 476 SC753 40 477 SC753 41 477 SC753 42 478 SC753 43 478 SC753 44 479 SC753 45 479 SC753 46 480 SC753 47 480 SC753 48 481 SC753 49 482 SC753 50 482 SC753 51 483 SC753 52 483 SC753 53 484 SC753 54 485 SC753 55 485 SC753 56 486 SC753 57 486 SC753 58 487 SC753 59 488 SC753 60 488 SC753 61 489 SC753 62 490 SC753 63 490 SC753 64 491 SC753 65 491 ...

Page 25: ...77 498 SC753 78 499 SC753 79 500 SC753 80 500 SC753 81 501 SC753 82 502 SC753 83 503 SC753 84 503 SC753 85 504 SC753 86 504 SC753 87 505 SC753 88 506 SC753 89 507 SC754 508 SC754 10 508 SC754 11 508 SC754 12 509 SC754 13 510 SC754 14 510 SC754 15 511 SC754 16 512 SC754 17 512 SC754 18 513 SC754 19 513 SC754 20 514 SC754 21 515 SC754 22 515 SC754 23 516 ...

Page 26: ... 524 SC754 36 525 SC754 37 525 SC754 38 526 SC754 39 527 SC754 40 527 SC754 41 528 SC754 42 529 SC754 43 529 SC754 44 530 SC754 45 531 SC754 46 531 SC754 47 532 SC754 48 533 SC754 49 534 SC754 50 534 SC754 51 535 SC754 52 536 SC754 53 536 SC754 54 537 SC754 55 538 SC754 56 538 SC754 57 539 SC754 58 540 SC754 59 540 SC754 60 541 SC754 61 542 SC754 62 542 ...

Page 27: ...74 550 SC754 75 551 SC754 76 552 SC754 77 552 SC754 78 553 SC754 79 554 SC754 80 554 SC754 81 555 SC754 82 555 SC756 557 SC756 01 557 SC756 02 557 SC756 10 558 SC756 20 559 SC756 21 560 SC756 22 561 SC756 23 562 SC756 30 563 SC756 31 564 SC756 32 565 SC756 33 566 SC756 34 567 SC756 40 568 SC756 41 569 SC756 42 570 SC756 43 571 SC756 44 571 SC756 45 572 ...

Page 28: ...06 582 SC780 07 582 SC780 08 583 SC780 09 584 SC780 11 584 SC780 12 585 SC780 13 585 SC780 14 586 SC780 15 587 SC780 50 587 SC780 51 588 SC780 60 588 SC781 03 589 SC781 05 590 SC781 06 590 SC781 08 591 SC781 09 592 SC781 51 592 SC781 52 593 SC789 10 593 SC789 11 to 14 594 SC790 10 595 SC800 596 SC816 596 SC819 00 599 SC840 00 599 SC841 00 600 SC842 00 600 ...

Page 29: ...6 SC864 607 SC865 00 608 SC865 01 to 23 609 SC865 50 to 73 610 SC866 00 611 SC867 00 to 02 611 SC868 00 to 02 612 SC869 01 613 SC869 02 613 SC874 614 SC875 01 02 615 SC877 00 615 SC878 00 616 SC878 01 616 SC878 02 616 SC878 03 617 SC878 20 617 SC880 00 618 SC899 00 618 SC900 619 SC900 00 619 SC910 00 619 SC910 01 619 SC910 02 620 SC910 03 620 SC910 10 621 SC919 00 621 ...

Page 30: ...Streaks 633 Two 14 mm Wide Streaks 635 Stained Paper Edges 636 Stained Background 637 Ghosting 638 Scratched Images and Stained Paper Edges 638 Back Sides of Sheets Dirty after a Non Carbon Paper Print Job 639 Toner Scatter 641 Toner Scatter 1 Around Edge of Solid Fill 641 Toner Scatter 2 Trailing Scatter 642 Toner Scatter 3 Blemished Line or Character 643 Toner Scatter 4 644 Image Loss 647 White ...

Page 31: ...f the Trailing Edge 674 Periodic Density Fluctuation 675 Entire Image Faint 676 Color Is Too Dense 676 Broken Thin Lines 677 Blurred Images Convex Lens Shaped 678 Broken Characters Dropout 679 Afterimages 680 White Streaks 681 Vertical White Lines 682 Shock Jitter at the Fusing Unit 683 Glossy Problems 685 Vertical Glossy Lines 685 Insufficient Gloss 685 Blurred Images in Bands 686 Fusing Problems...

Page 32: ...t 717 Paper Feed Problems Affecting Image Quality 719 Image Out of Position 719 Image Scaling Error on Side 1 of the Paper 720 Image Scaling Error on Side 2 of the Paper 721 Paper Edges Dirty 1 Exit Rollers 722 Paper Edges Dirty 2 Brushes 722 Paper Edges Dirty 3 Drum Speed 724 Images Scratched Streaked Creased 724 Decurling Causes Scratches Streaks or Creases 725 Leading or Trailing Edge Margin to...

Page 33: ... 778 Trailing Edge of Stapled Sheets Close to Paper Exit 778 Leading Edge is Curled or J107 109 Occurs Due to Curling 779 Paper of Thickness 0 is Curled When Delivered 780 Pointed Flap Envelopes Not Stacked in Correct Order 781 Non Carbon Paper Thickness 0 1 Are Not Stacked Properly 783 Thin Paper 64 gsm or Below Not Stapled Dog Eared Not Stapled Correctly or Not Stacked Properly 785 Saddled Stitc...

Page 34: ...4 Premature Shift Tray Full Detection 837 Marks Left by the Paper Holder 839 Screws On Cart s Handle Become Loose 840 Cover Interposer Tray 842 Frequent Double Feeds Failure to Feed 842 Horizontal Streaks Scratches When Inserting Paper With Solid Fill Images 845 5 Other Information 846 Improving Throughput 846 Reducing Wait Time before Printing 846 Improving Throughput with Coated Paper 846 Reduci...

Page 35: ...nit 886 Decurl Unit 891 Multi Bypass Tray 891 LCT A4 894 LCT A3 898 Vacuum Feed LCIT 905 Finisher SR5110 Booklet Finisher SR5120 909 Finisher SR5090 Booklet Finisher SR5100 927 Multi Folding Unit 933 High Capacity Stacker 943 Cover Interposer Tray 948 Shift Sort Tray SH5000 949 Ring Binder 953 ...

Page 36: ... types The type is determined by their reset procedures The table shows the classification of the SC codes Pattern Display How to reset SC call or SC alarm in customer support system A The SC is immediately displayed on the operation panel when SC occurs The error involves the fusing unit The machine operation is disabled The user cannot reset the error Reset the SC set SP5 810 1 and then cycle th...

Page 37: ...value 0 Manual reboot SP descriptions SP5 875 001 SC automatic reboot Reboot Setting Enables or disables the automatic reboot function when an SC error occurs 0 The machine reboots automatically when the machine issues an SC error and logs the SC error code If the same SC occurs again the machine does not reboot 1 The machine does not reboot when an SC error occurs The reboot is not executed for t...

Page 38: ... Post processing during printing etc Automatic reboot After operation end Post processing Until automatic reboot Reset key Reboot key Key to perform reboot Cancel key is not displayed Turn ON spanner LED same as when an SC is generated Operation during SC reboot Timing of SC reboot When Remote is enabled and when a NRS alarm 1 is not generated the corresponding SC is the object of an automatic reb...

Page 39: ...1 SC Codes 31 SC Manual Reboot When the automatic reboot is disabled in SP5 875 001 SC automatic reboot setting the user reboots the machine manually See the flowchart below ...

Page 40: ... is the cause of the problem Always do this before you decide to replace the PCB If a motor lock error occurs check the mechanical load before you decide to replace the motor or sensors When a Pattern A or B SC occurs while in an SP mode the machine cannot display the SC number If this occurs check the SC number after leaving the SP mode The machine reboots automatically when the machine issues a ...

Page 41: ...r while the machine is accessing the hard disk or memory for reading or writing data Here is summary of the SC code groups SC100 Image Scanning SC200 Image Writing SC300 Image Creation Charge Development Around Drum SC400 Image Transfer Cleaning Other SC500 Paper Feed and Transport Duplexing Fusing SC600 Communications Other SC700 Peripherals SC700 SC703 ADF SC720 SC721 Finisher SC724 Shift Sort T...

Page 42: ...es are defective Condensation in the scanner unit Solution 1 ADF guide plate white roller dirty Clean the ADF background board 2 Connectors defective Reconnect the following connectors SBU BiCU harness shielded cables separate cables connector SBU LEDB harness FFC connector 3 White plate exposure glass dirty or defective Check for dirt or defect on the white plate attached to the exposure glass Re...

Page 43: ... part or all of the LED boards on both left and right sides do not light up Major Cause 1 Connectors are defective 2 White plate is dirty or defective 3 Mirror optics are defective 4 LED boards are defective 5 SBU is defective 6 BiCU is defective 7 Harnesses are defective Condensation in the scanner unit Solution 1 Connectors defective Reconnect the following connectors SBU BiCU harness shielded c...

Page 44: ... a part or all of the LED board on the left side does not light up Major Cause 1 Connectors are defective 2 White plate is dirty or defective 3 Mirror optics are defective 4 LED board is defective 5 SBU is defective 6 BiCU is defective 7 Harnesses are defective Condensation in the scanner unit Solution 1 Connectors defective Reconnect the following connectors SBU BiCU harness shielded cables separ...

Page 45: ...t a part or all of the LED board on the right side does not light up Major Cause 1 Connectors are defective 2 White plate is dirty or defective 3 Mirror optics are defective 4 LED board is defective 5 SBU is defective 6 BiCU is defective 7 Harnesses are defective Condensation in the scanner unit Solution 1 Connectors defective Reconnect the following connectors SBU BiCU harness shielded cables sep...

Page 46: ...mes Major Cause 1 Connectors are defective 2 White plate is dirty or defective 3 Mirror optics are defective 4 LED board is defective 5 SBU is defective 6 BiCU is defective 7 Harnesses are defective Condensation in the scanner unit Solution 1 Connector defective Reconnect the following connectors SBU BiCU harness shielded cables separate cables connector SBU LEDB harness FFC connector 2 White plat...

Page 47: ...roperly 3 Scanner HP sensor SEN104 is defective 4 BiCU is defective 5 Scanner motor is STM107 is defective 6 Harnesses are defective Solution 1 Timing belt pulley wire or carriage not installed correctly Check that the timing belt pulley or wire are installed correctly Reinstall if necessary 2 Connectors not connected properly Check all the connectors are properly connected Reconnect the connector...

Page 48: ...sses are defective Solution 1 Timing belt pulley wire or carriage not installed correctly Check that the timing belt pulley or wire are installed correctly Reinstall if necessary 2 Connectors not connected properly Check all the connectors are properly connected Reconnect the connectors if necessary 3 Replace the scanner HP sensor SEN104 4 Scanner motor driver Scanner drive control board BiCU defe...

Page 49: ...ock 3 Replace the BiCU board 4 Harness defective Replace the harness between SBU BiCU shielded cables separate cables SC142 00 Error Name White Level Detection Error Front Pattern D Error Condition Error detection timing during adjusting the gain control setting for scanner This error is detected when the scan level peak detection level of the white plate is not within the prescribed value when ad...

Page 50: ...age mirror Replace the carriage if it is dirty or defective 4 Replace the LED boards on both sides 5 Replace the SBU board lens block 6 Replace the BiCU board 7 Harnesses defective Replace the harness between the SBU and BiCU shielded cables separate cables and or the harness between the SBU and LEDB FFC SC144 00 Error Name Scanner Communication Error Front Pattern D Error Condition Connection fro...

Page 51: ... error is detected when the black level is not within the acceptable range Acceptable range 1 to 254 10 bit Major Cause 1 Connectors are not connected properly 2 CIS is defective 3 ADF control board is defective 4 Harness is defective Solution 1 Connectors not connected properly Check that the following connectors are properly connected ADF control board CIS harness shielded cables separate cables...

Page 52: ...S background white roller is dirty or positioned wrongly Clean replace the CIS background white roller if it is dirty and or position it correctly 2 Connector not connected properly Check the following connectors are properly connected ADF control board CIS harness shielded cables separate cables connector Reconnect the connector if necessary 3 Replace the CIS 4 Replace the ADF control board 5 Har...

Page 53: ...rror Name IPU Error LSYNC abnormal Back Pattern D Error Condition This error is detected when the IPU self diagnosis test is conducted before back side scanning so that the self diagnosis detects an error occurring Major Cause 1 CIS and IPU or BiCU not connected correctly or defective 2 CIS back side relay board defective 3 IPU or BiCU board defective ASIC Macaron failure etc Solution 1 Reconnect ...

Page 54: ...onnector 2 Replace the IPU BiCU board 3 Replace the control board SC161 20 Error Name IPU Error DRAM initial error Pattern D Error Condition This error is detected if an error occurred at DDR PHY initialization and Training status confirmation when the power of the machine is turned ON or when it recovers from energy saving mode Major Cause The IPU board is defective e g poor connection of the Mac...

Page 55: ...ne serial number was not entered or entered incorrectly EEPROM on the BiCU board replacement failure EEPROM on the BiCU board is defective BiCU is defective Solution 1 Machine serial number not entered or entered incorrectly Enter re enter the machine serial number SP5 811 004 2 Set the EEPROM on the BiCU board again 3 Replace the EEPROM on the BiCU board 4 Replace the BiCU board ...

Page 56: ... the power supply Check the polygon power supply 24 V Check whether the LED BiCU LED3 24V is lit If the LED is lit inspect and reconnect the harness between the laser unit and BiCU polygon harness If the LED is not lit inspect and reconnect the harness between BiCU and PSU PSU B power harness Replace the BiCU PSU PSU B and or the harness between BiCU and PSU PSU B preferentially 2 Replace the lase...

Page 57: ...e SC reoccurs 2 Polygon mirror motor BLM13 or polygon motor driver defective Replace the laser unit 3 BiCU defective polygon signal image processing IC defective Replace the BiCU 4 Polygon harness defective Replace the harness between the laser unit and the BiCU SC204 00 Error Name Polygon Mirror Motor XSCRDY Signal Error Pattern D Error Condition Polygon mirror motor cannot rotate correctly Major...

Page 58: ...zation detection signal writing scan period signal cannot be received LD is not lit the synchronization detection signal cannot be detected Major Cause Laser unit is defective Solution 1 Check for condensation around the laser unit If there is condensation around the laser unit wait until the condensation disappears Then check if the SC reoccurs Within 2 hours under the recommended installation co...

Page 59: ...ect and reconnect the harness between the laser unit and the BiCU and then check if the SC reoccurs 3 BiCU defective image processing IC defective Replace the BiCU 4 LDB defective special IC defective Replace the laser unit 5 Control board defective Replace the control board 6 Harness for the laser unit defective Replace the harness between the laser unit and the BiCU SC231 00 Error Name FGATE OFF...

Page 60: ...t and the BiCU and then check if the SC reoccurs 3 BiCU defective image processing IC defective Replace the BiCU 4 LDB defective special IC defective Replace the laser unit 5 Control board defective Replace the control board 6 Harness for the laser unit defective Replace the harness between the laser unit and the BiCU SC240 00 Error Name LD Error Pattern D Error Condition This error is detected if...

Page 61: ... laser unit 3 BiCU defective CPU defective Replace the BiCU 4 Harness for the laser unit defective Replace the harness between the laser unit and the BiCU SC270 10 Error Name LD ASIC Communication Error Others Pattern D Error Condition The power supply for the LDB 5 VS was OFF with the doors of the main machine closed The BiCU generates the power supply for the LDB 5 VS from the power supply 24 VS...

Page 62: ...Transfer Error Pattern D Error Condition The image transfer from the BiCU image processing IC to the LDB special IC did not work normally Major Cause USB cable is not connected correctly LDB is defective special IC defective BiCU is defective image processing IC defective USB cable is defective Solution 1 USB cable not connected correctly Inspect and reconnect the USB cable between the LDB and the...

Page 63: ...r Communication Error Pattern D Error Condition The control IC is not working normally Major Cause LDB is defective special IC defective control IC defective Solution 1 LDB defective special IC defective control IC defective Replace the laser unit ...

Page 64: ...lectric signal wires harnesses are damaged Drum charge wire is defective damaged Drum charge unit id defective CGB power pack board is damaged Solution 1 Check whether the drum charge unit is installed correctly Re install the drum charge unit if necessary 2 Check the location of leakage If there is paper dust spilled toner etc clean the area If there is bending contact etc repair as necessary 3 C...

Page 65: ...nit is defective CGB power pack board is damaged Solution 1 Check whether the drum charge unit is installed correctly Re install the drum charge unit if necessary 2 Check the location of leakage If there is paper dust spilled toner etc clean the area If there is bending contact etc repair as necessary 3 Check whether the connector of signal harness is connected properly Reconnect the drum charge u...

Page 66: ... harness connector is not set properly Cleaning pad HP sensor harness is damaged Charge wire cleaner motor STM1 is not operating normally Drum charge unit is defective Solution 1 Check whether the drum charge unit is installed correctly Re install the drum charge unit if necessary 2 Gear slider broken Replace the screws on the broken part or replace the gear 3 Overload on the charge wire cleaner m...

Page 67: ...arge unit Execute Reset Charger Unit SP7 622 012 SC316 00 Error Name Quenching Lamp Error Pattern C Error Condition The potential sensor cannot detect a reading from the light reflected onto the drum by the LED Major Cause There is toner on the surface of the quenching lamp LED Connector is not connected properly Harness is damaged LED unit is defective Solution 1 Check whether there is the toner ...

Page 68: ...c clean the area If there is bending contact etc repair as necessary 2 Check whether the connector of signal harness is connected properly Reconnect the connector 3 Check if the signal harness is damaged Reconnect the connector or replace the harness 4 Check if the CGB power pack damaged Replace the CGB power pack PCB1 SC325 00 Error Name Development Motor Error Pattern D Error Condition The machi...

Page 69: ...e harness is damaged or there is pressure contact failure 6 Replace the IOB SC332 10 Error Name Toner Supply Motor Error 1 2 Bottle Pattern D Error Condition The toner bottle did not rotate correctly when supplying toner Major Cause Bottle cap is broken There is large rotational load torque due to the toner bottle being set incorrectly Connector not set properly Harness damaged Bottle cap motor ri...

Page 70: ...Execute Toner Bottle Motor1 SP5 805 061 and Toner Bottle Motor2 SP5 805 062 to check whether the bottle motors work properly Replace the bottle motors if necessary Bottle Motors Right BM6 Bottle Motors Left BM8 Execute TNR Motor SC cancel SP3 157 001 SC336 01 Error Name Developer Set Error K Pattern D Error Condition The machine checks the development unit for the presence of developer when initia...

Page 71: ... running Major Cause Toner supply unit is defective Toner end sensor SEN73 cleaning PET sheet is torn Toner end sensor SEN73 cleaning PET sheet is defective Toner end sensor SEN73 is defective Toner feed motor STM32 is defective Toner agitator motor STM33 is defective Solution 1 Replace the toner supply unit SC360 01 Error Name TD Sensor Adjustment Error K Pattern D Error Condition This error is d...

Page 72: ...r is closed developer initialization will begin automatically 3 Replace the following parts they are listed in order of priority 1 TD sensor SEN1 2 TD sensor SEN1 harness if it is damaged 3 Development unit SC361 01 Error Name TD Sensor Output Error Upper Limit K Pattern D Error Condition This error is detected when the TD sensor SEN1 detects that the toner density is extremely low This can happen...

Page 73: ...ower Limit K Pattern D Error Condition This error is detected when the TD sensor SEN1 detects that the toner density is extremely high Major Cause TD sensor SEN1 is not connected properly Old developer is used TD sensor SEN1 defective TD sensor SEN1 harness damaged Toner supply unit defective Development unit defective Solution 1 Check whether the TD sensor SEN1 is properly connected Inspect and r...

Page 74: ...s belt skew ID sensor SEN92 is defective Solution 1 Check if there is abnormality on the image transfer belt If so repair or replace the image transfer belt and then perform process control 2 Replace the ID sensor SEN92 SC371 00 Error Name ID Sensor Output Error Background Area Output Pattern D Error Condition This error is detected when the ID sensor does not light up during the output check perf...

Page 75: ... Cause There are foreign particles on the surface of the ID sensor SEN92 ID sensor SEN92 is not connected properly Image transfer belt is wavy or there is belt skew ID sensor SEN92 is defective ID sensor SEN92 harness is damaged Parts of the toner supply unit are defective A number of abnormalities are detected from the ITB unit Solution 1 Check the surface of the ID sensor Remove the ITB unit Che...

Page 76: ...al sensor is defective Solution 1 Check if the potential sensor SEN5 is dirty Use a blower brush to clean the potential sensor SEN5 Turn the main power of the machine OFF and then ON and then perform process control 2 Replace the potential sensor SEN5 SC382 01 Error Name Potential Sensor Output Low Error K Pattern D Error Condition The voltage detected by the potential sensor during reading of a n...

Page 77: ...m of the motor deviates from the target value by less than 6 25 rated rotation Major Cause There is excessive torque on the drum overload due to the cleaning blade getting caught Drum motor connector is not connected Drum motor BLM1 is defective Harness is damaged IOB is defective Solution 1 Check where the abnormal increase in torque on the drum has occurred This may be caused by overload due to ...

Page 78: ...Perform troubleshooting for uneven density in low humidity closed space 2 Replace the drum 3 Replace the PCDU 4 Replace the fusing exhaust filters SC440 01 Error Name Image Transfer Error Detection Leak Pattern D Error Condition This SC occurs when there is image transfer power pack output leakage Major Cause Image transfer roller has worn out Image transfer belt is scratched dirty or the belt bro...

Page 79: ...or loose or disconnected 4 Check the IOB harness connector loose or disconnected 5 Check if there are scratches on the surface of the drum If so replace the drum 6 Replace the image transfer power pack harness 7 Replace the image transfer power pack 8 Replace the IOB harness 9 Replace the IOB SC440 11 Error Name Image Transfer Error Detection Low Output Pattern D Error Condition The image transfer...

Page 80: ...al Criteria Rpm of the motor deviates from the target value by more than 6 25 not the rated rotation Rpm of the motor deviates from the target value by less than 6 25 rated rotation Major Cause There is excessive torque on the ITB unit Motor connector is disconnected Transport belt motor BLM5 is defective Harness is broken IOB is defective Solution 1 Check if the ITB unit is overloaded foreign obj...

Page 81: ...fective Harness connected to the IOB is defective IOB is defective Solution 1 Check if the image transfer belt is scratched or dirty and if it is broken If it is scratched or dirty replace the belt If it is dirty clean the belt 2 Check the paper transfer bias roller repulsion roller If there are foreign objects on the roller or it is dirty clean the roller 3 Check the harness between the transfer ...

Page 82: ...d is defective IOB is defective Solution 1 Check the harness between the transfer power pack and the paper transfer bias roller connector loose or disconnected 2 Check the harness of the IOB connector loose or disconnected 3 Check the power supply plate of the paper transfer bias roller screw loose or deformed If necessary replace the plate 4 Replace the harness between the transfer power pack and...

Page 83: ...n the screw tightly If the power supply plate of the separation charger is deformed replace the separation charger 2 Check if the power supply plate on the rear side of the paper transfer roller unit is dirty or deformed If the power supply plate is dirty clean the power supply plate If the power supply plate is deformed replace the paper transfer roller unit 3 Check the harness between the AC pow...

Page 84: ...Solution 1 Check if the paper transfer roller unit is overloaded foreign objects in the unit bearing locked or stuck 2 Check the connector of the PTR motor and the harness of the IOB connector connector floating or disconnected 3 Replace the PTR motor BLM6 4 Replace the harness of the PTR motor BLM6 if it is broken or welding is defective 5 Replace the IOB SC466 00 Error Name Paper Transfer Roller...

Page 85: ... If contact separation is not possible Motor or harness is defective Go to Step 5 2 Check if there are foreign object on the PTR separation sensor SEN82 or if it is dirty If so clean the sensor 3 Check the harness between the PTR separation sensor SEN82 and the TDRB connector loose or disconnected 4 Replace the harness between the PTR separation sensor SEN82 and the TDRB 5 Replace the PTR separati...

Page 86: ...erform the procedure in ITB Centering SC471 03 04 05 06 ITB Position Errors If the SC reoccurs go on to Steps 2 to 5 2 Resolve excess load of units adjacent to the image transfer belt drum PTR unit ITB cleaning unit 3 Replace the steering control 4 Replace the electrical components Belt centering motor STM2 Belt centering roller HP sensor SEN3 Belt centering sensor SEN96 5 Replace the ITB Unit SC4...

Page 87: ...de of the machine 471 05 This SC occurs when the image transfer belt shifts too much to the rear side of the machine Major Cause Image transfer belt is worn out stretched or distorted There is increased load on the belt due to fault or defect in units adjacent to the image transfer belt Steering control unit is defective wire disconnected or parts deformed Electrical components are defective Belt ...

Page 88: ...of Belt Centering Sensor is below the prescribed value Major Cause Image transfer belt is not in the correct position When SC 471 04 or 05 occurred the power is turned on off by mistake and the belt position shifted further than normal Belt centering sensor SEN96 is loose or disconnected Belt centering sensor SEN96 is defective Solution 1 Perform the procedure in ITB Centering SC471 03 04 05 06 IT...

Page 89: ...unit bearing locked or stuck 2 Check the connector of development motor and the harness of the IOB connector connector floating or disconnected 3 Replace the drum cleaning motor BLM2 4 Replace the harness of the drum cleaning motor 5 Replace the IOB SC485 00 Error Name Waste Toner Collection Motor Error Pattern D Error Condition An error occurs with the waste toner collection motor BLM4 Mask time ...

Page 90: ...ror Condition Waste toner bottle motor BLM3 does not move after start up signal is sent Major Cause Harness between the waste toner bottle motor BLM3 and IOB is disconnected Harness between the waste toner bottle motor BLM3 and IOB is defective Waste toner bottle motor BLM3 is defective IOB is defective Solution 1 Enter the SP mode and execute SP5 805 067 Toner Collection Bottle Motor 2 Check the ...

Page 91: ...f the belt of the waste toner transport unit is set properly and whether it is damaged If so replace the belt 3 Replace the waste toner transport unit It could be that the waste toner transport coil is blocked and the waste toner cannot be transported In such a case replace the waste toner transport unit 1 The drive from the old unit can be used on the new unit 2 Because waste toner may be stuck i...

Page 92: ...U temperature humidity sensor SEN83 is not properly connected PCDU temperature humidity sensor SEN83 is defective PCDU temperature humidity sensor SEN83 harness is damaged Solution 1 Reconnect the PCDU temperature humidity sensor SEN83 and check if the SC recurs 2 Replace the PCDU temperature humidity sensor SEN83 3 Replace the PCDU temperature humidity sensor SEN83 harness SC498 00 Error Name PCD...

Page 93: ...ature humidity sensor SEN83 is defective PCDU temperature humidity sensor SEN83 harness is damaged Solution 1 Reconnect the PCDU temperature humidity sensor SEN83 and check if the SC recurs 2 Replace the PCDU temperature humidity sensor SEN83 3 Replace the PCDU temperature humidity sensor SEN83 harness ...

Page 94: ... by eye also execute Input Output Check as necessary 1 Check if the Tray 1 bottom plate moves 2 Check the connectors of the harnesses related to upper limit detection pickup roller lift sensor Tray 1 SEN35 pickup roller solenoid Tray 1 SOL1 Reconnect the connectors 3 Check the electrical components related to upper limit detection pickup roller lift sensor Tray 1 SEN35 pickup roller solenoid Tray ...

Page 95: ...ecute Input Output Check as necessary 1 Check if the Tray 1 bottom plate moves 2 Check the connectors of the harnesses related to upper limit detection pickup roller lift sensor Tray 1 SEN35 pickup roller solenoid Tray 1 SOL1 Reconnect the connectors 3 Check the electrical components related to upper limit detection pickup roller lift sensor Tray 1 SEN35 pickup roller solenoid Tray 1 SOL1 tray lif...

Page 96: ...ttom plate moves 2 Check the connectors of the harnesses related to lower limit detection lower limit sensor SEN40 pickup roller solenoid Reconnect the connectors 3 Check the electrical components related to lower limit detection lower limit sensor SEN40 tray lift motor Tray 1 BM1 If they are defective replace the components 4 Check the harness of the lower limit sensor SEN40 If the harness is def...

Page 97: ...y lift motor Tray 1 BM1 If they are defective replace the components 4 Replace the RYB 5 Replace the IOB SC501 05 Error Name Tray 1 HP Sensor Error Pattern C Error Condition Tray 1 HP sensor fails to detect Major Cause Rear fence is stuck or damaged Harnesses are not connected properly or are damaged Rear fence HP sensor SEN38 is damaged Rear fence motor BM4 is damaged RYB IOB are defective Soluti...

Page 98: ...N39 is damaged Rear fence motor BM4 is damaged RYB IOB are defective Solution 1 Check if the Tray 1 rear fence moves Check if there are foreign objects obstructing it 2 Reconnect the harnesses near the left tray paper end sensor SEN39 3 Replace the harnesses 4 Replace the left tray paper end sensor SEN39 5 Replace the rear fence motor BM4 6 Replace the RYB 7 Replace the IOB SC502 01 Error Name Tra...

Page 99: ... pickup roller solenoid Tray 2 SOL2 Reconnect the connectors 3 Check the electrical components related to upper limit detection pickup roller lift sensor Tray 2 SEN36 pickup roller solenoid Tray 2 SOL2 tray lift motor Tray 2 BM2 If they are defective replace the components 4 Check the harnesses pickup roller lift sensor Tray 2 SEN36 pickup roller solenoid Tray 2 SOL2 If the harnesses are defective...

Page 100: ...ection pickup roller lift sensor Tray 2 SEN36 pickup roller solenoid Tray 2 SOL2 tray lift motor Tray 2 BM2 If they are defective replace the components 4 Check the harnesses pickup roller lift sensor Tray 2 SEN36 pickup roller solenoid Tray 2 SOL2 If the harnesses are defective replace the harnesses 5 Replace the RYB 6 Replace the IOB SC503 01 Error Name Tray 3 Bottom Plate Lift Error Pattern B E...

Page 101: ...ponents 4 Check the harnesses pickup roller lift sensor Tray 3 SEN37 pickup roller solenoid Tray 3 SOL3 If the harnesses are defective replace the harnesses 5 Replace the RYB 6 Replace the IOB SC503 02 Error Name Tray 3 Bottom Plate Lowering Error Pattern B Error Condition An error is detected when Tray 3 is lowering three times consecutively Major Cause Bottom plate is stuck Connector is not conn...

Page 102: ...sensor fails to detect before the tray is lifted the pick up solenoid is off five times consecutively Major Cause Power of downstream unit is not turned on Pick up solenoid Tray 3 SOL3 is defective or not connected properly Pickup roller lift sensor Tray 3 SEN37 is defective or not connected properly Harnesses are damaged Solution In addition to checking for sensor actuator defect by eye also exec...

Page 103: ... checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check if paper is loaded correctly in the tray If not reload correctly 2 Check the connectors of the harnesses related to excessive lifting of bottom plate lift motor upper limit sensor Reconnect the connectors 3 Check the electrical components related to excessive lifting of bottom plate lift motor upper li...

Page 104: ...ion In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harnesses related to upper limit detection upper limit sensor pick up solenoid Reconnect the connectors 2 Check the electrical components related to upper limit detection upper limit sensor pick up solenoid If they are defective replace the components 3 Check the...

Page 105: ...ors of the harnesses related to excessive lifting of bottom plate lift motor upper limit sensor Reconnect the connectors 3 Check the electrical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defective replace the components 4 Check the mechanical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defe...

Page 106: ...ective replace it 4 Check the harnesses blower fan If the harnesses are defective replace the harnesses 5 Replace the main PCB and then turn the main power off and on SC504 17 Error Name A3 LCT Tray 1 Rear Blower Fan Error Pattern B Error Condition While the rear blower fan is turned on the signal check detected fan rotation to be abnormal Major Cause Power of downstream unit is not turned on Rear...

Page 107: ...initialization the upper limit sensor 2 fails to detect after the tray bottom plate has been lifted for a prescribed time five times consecutively Major Cause When Vacuum Feed Banner Sheet Tray is Not Installed Power of downstream unit is not turned on Lift motor is defective or not connected properly Paper height middle sensor is defective or not connected properly Lower limit sensor is defective...

Page 108: ...r paper height middle sensor upper limit sensor 2 If the harnesses are defective replace the harnesses 5 Check the mechanical components of the tray lift unit such as bottom plate wire pulley feeler If they are defective replace them Turn the main power OFF and then ON 6 Replace the main PCB SC504 23 Error Name Vacuum Feed LCIT 1 Tray 1 Lowering Timeout Error Pattern B Error Condition When Vacuum ...

Page 109: ...ye also execute Input Output Check as necessary 1 Check the connectors of the harness of the lift motor Reconnect the connectors Turn the main power OFF and then ON 2 Check connectors of the harnesses of the tray lift unit lower limit sensor paper height middle sensor upper limit sensor 2 Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components of the tray lif...

Page 110: ...ctive or not connected properly Harnesses are damaged PCB is defective Upper limit sensor 2 is defective or not connected properly When Vacuum Feed Banner Sheet Tray is Installed Power of downstream unit is not turned on Tray is overloaded PCB is defective Upper limit sensor 2 is defective or not connected properly Paper height middle sensor is defective or not connected properly Harnesses are dam...

Page 111: ...ve or not connected properly Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check if the tray is overloaded If so set the paper correctly 2 Check the paper feed belt unit Set the unit correctly and turn the main power OFF and then ON 3 Check the connectors of the harnesses related to excessive lifting of the bottom plate lower limi...

Page 112: ... Error 504 31 Vacuum Feed LCIT 1 Tray 1 Suction Fan 2 Error Pattern B Error Condition A rotation error was detected from the following fans 504 26 Front side fan 504 27 Rear side fan 504 28 Float fan 504 29 Separation fan 504 30 Suction fan 1 504 31 Suction fan 2 Major Cause Power of downstream unit is not turned on Fan is defective or not connected properly Harnesses are damaged PCB is defective ...

Page 113: ...y Harnesses are damaged PCB is defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connector of the paper height middle sensor harness Reconnect the connector Turn the main power OFF and then ON 2 Check the lower limit sensor and paper height middle sensor If they are defective replace them Turn the main power OFF an...

Page 114: ...Check the paper feed belt unit Set the unit correctly and turn the main power OFF and then ON 2 Check the connectors of the harnesses of the belt unit Reconnect the connectors Turn the main power OFF and then ON 3 Check the harnesses If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 4 Replace the main PCB SC504 35 Error Name Vacuum Feed LCIT 1 Tray 1 Return F...

Page 115: ... Error Condition During tray initialization the upper limit sensor fails to detect before the tray is lifted the pick up solenoid is off five times consecutively Major Cause Power of downstream unit is not turned on Pick up solenoid is defective or not connected properly Upper limit sensor is defective or not connected properly Harnesses are damaged PCB is defective Solution In addition to checkin...

Page 116: ...g for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check if paper is loaded correctly in the tray If not reload correctly 2 Check the connectors of the harnesses related to excessive lifting of bottom plate lift motor upper limit sensor Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to excessive lifting of bott...

Page 117: ...sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harnesses related to upper limit detection upper limit sensor pick up solenoid Reconnect the connectors Turn the main power OFF and then ON 2 Check the electrical components related to upper limit detection upper limit sensor pick up solenoid If they are defective replace the components Turn th...

Page 118: ...r Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defective replace the components Turn the main power OFF and then ON 4 Check the mechanical components related to excessive lifting of bottom plate tray bottom plate interference between the paper height sensor and t...

Page 119: ...Turn the main power OFF and then ON 4 Check the harnesses blower fan If the harnesses are defective replace the harnesses 5 Replace the main PCB and turn the main power OFF and then ON SC505 17 Error Name A3 LCT Tray 2 Rear Blower Fan Error Pattern B Error Condition While the rear blower fan is turned on the signal check detected fan rotation to be abnormal Major Cause Power of downstream unit is ...

Page 120: ...eet Tray is Installed During tray initialization the upper limit sensor 2 fails to detect after the tray bottom plate has been lifted for a prescribed time five times consecutively Major Cause When Vacuum Feed Banner Sheet Tray is Not Installed Power of downstream unit is not turned on Lift motor is defective or not connected properly Paper height middle sensor is defective or not connected proper...

Page 121: ...middle sensor upper limit sensor 2 If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 5 Check the mechanical components of the tray lift unit such as bottom plate wire pulley feeler If they are defective replace them Turn the main power OFF and then ON 6 Replace the main PCB SC505 23 Error Name Vacuum Feed LCIT 1 Tray 2 Lowering Timeout Pattern B Error Conditi...

Page 122: ...ye also execute Input Output Check as necessary 1 Check the connectors of the harness of the lift motor Reconnect the connectors Turn the main power OFF and then ON 2 Check connectors of the harnesses of the tray lift unit lower limit sensor paper height middle sensor upper limit sensor 2 Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components of the tray lif...

Page 123: ...ive or not connected properly Harnesses are damaged PCB is defective Upper limit sensor 2 is defective or not connected properly When Vacuum Feed Banner Sheet Tray is Installed Power of downstream unit is not turned on Tray is overloaded PCB is defective Upper limit sensor 2 is defective or not connected properly Paper height middle sensor is defective or not connected properly Harnesses are damag...

Page 124: ...erly Upper limit sensor 2 is defective or not connected properly Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check if the tray is overloaded If so set the paper correctly 2 Check the paper feed belt unit Set the unit correctly and turn the main power OFF and then ON 3 Check the connectors of the harnesses related to excessive li...

Page 125: ... Error 505 31 Vacuum Feed LCIT 1 Tray 2 Suction Fan 2 Error Pattern B Error Condition A rotation error was detected from the following fans 505 26 Front side fan 505 27 Rear side fan 505 28 Float fan 505 29 Separation fan 505 30 Suction fan 1 505 31 Suction fan 2 Major Cause Power of downstream unit is not turned on Fan is defective or not connected properly Harnesses are damaged PCB is defective ...

Page 126: ...y Harnesses are damaged PCB is defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connector of the paper height middle sensor harness Reconnect the connector Turn the main power OFF and then ON 2 Check the lower limit sensor and paper height middle sensor If they are defective replace them Turn the main power OFF an...

Page 127: ...Check the paper feed belt unit Set the unit correctly and turn the main power OFF and then ON 2 Check the connectors of the harnesses of the belt unit Reconnect the connectors Turn the main power OFF and then ON 3 Check the harnesses If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 4 Replace the main PCB SC505 35 Error Name Vacuum Feed LCIT 1 Tray 2 Return F...

Page 128: ... Error Condition During tray initialization the upper limit sensor fails to detect before the tray is lifted the pick up solenoid is off five times consecutively Major Cause Power of downstream unit is not turned on Pick up solenoid is defective or not connected properly Upper limit sensor is defective or not connected properly Harnesses are damaged PCB is defective Solution In addition to checkin...

Page 129: ...g for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check if paper is loaded correctly in the tray If not reload correctly 2 Check the connectors of the harnesses related to excessive lifting of bottom plate lift motor upper limit sensor Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to excessive lifting of bott...

Page 130: ...sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harnesses related to upper limit detection upper limit sensor pick up solenoid Reconnect the connectors Turn the main power OFF and then ON 2 Check the electrical components related to upper limit detection upper limit sensor pick up solenoid If they are defective replace the components Turn th...

Page 131: ...r Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defective replace the components Turn the main power OFF and then ON 4 Check the mechanical components related to excessive lifting of bottom plate tray bottom plate interference between the paper height sensor and t...

Page 132: ...ower OFF and the ON 4 Check the harnesses blower fan If the harnesses are defective replace the harnesses Turn the main power OFF and the ON 5 Replace the main PCB Turn the main power OFF and the ON SC506 17 Error Name A3 LCT Tray 3 Rear Blower Fan Error Pattern B Error Condition While the rear blower fan is turned on the signal check detected fan rotation to be abnormal Major Cause Power of downs...

Page 133: ...or actuator error not only visually confirmation but also Input Output Check are needed 1 Check the connector connection of the harness blower fan If it is not connected correctly reconnect the connector and then turn the main power off and on 2 Check the condition of the blower fan If the blower fan is not in good condition clean the blower fan and then turn the main power off and on 3 Check the ...

Page 134: ...ted properly Paper height middle sensor is defective or not connected properly PCB is defective Upper limit sensor 1 is defective or not connected properly Upper limit sensor 2 is defective or not connected properly Harnesses are damaged Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harness of the lift ...

Page 135: ...om plate has been lowered for a prescribed time Upper limit sensor 2 and the paper height middle sensor fail to detect tray bottom plate is not lowered Major Cause When Vacuum Feed Banner Sheet Tray is Not Installed Power of downstream unit is not turned on Lift motor is defective or not connected properly Lower limit sensor is defective or not connected properly Paper height middle sensor is defe...

Page 136: ...ses 5 Check the mechanical components of the tray lift unit such as bottom plate wire pulley feeler If they are defective replace them Turn the main power OFF and then ON 6 Replace the main PCB SC506 24 Error Name Vacuum Feed LCIT 2 Tray 1 Paper Overload Error Pattern B Error Condition When Vacuum Feed Banner Sheet Tray is Not Installed During tray initialization the upper limit sensor 2 and the p...

Page 137: ...he harnesses related to load detection lower limit sensor paper height middle sensor upper limit sensor 2 Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to load detection lower limit sensor paper height middle sensor upper limit sensor 2 If they are defective replace them Turn the main power OFF and then ON 4 Check the harnesses lift motor Lo...

Page 138: ... the main power OFF and then ON 4 Check the electrical components related to excessive lifting of the bottom plate lower limit sensor paper height middle sensor upper limit sensors 1 2 If they are defective replace them Turn the main power OFF and then ON 5 Check the harnesses lower limit sensor paper height middle sensor upper limit sensors 1 2 If the harnesses are defective replace the harnesses...

Page 139: ... necessary 1 Check the connectors of the harnesses Reconnect the connectors Turn the main power OFF and then ON 2 Check if the fans are dirty Clean the fans Turn the main power OFF and then ON 3 Check the fans If they are defective replace them Turn the main power OFF and then ON 4 Check the harnesses If they are defective replace them Turn the main power OFF and then ON 5 Replace the main PCB SC5...

Page 140: ...limit sensor and paper height middle sensor If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 4 Check the mechanical components of the tray lift unit tray bottom plate wire pulley feeler If they are defective replace them Turn the main power OFF and then ON 5 Replace the main PCB Turn the main power OFF and then ON SC506 34 Error Name Vacuum Feed LCIT 2 Tray ...

Page 141: ...ignal is detected when the return fan rotates Major Cause Power of downstream unit is not turned on Return fan is defective or not connected properly Harnesses are damaged PCB is defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connector of the harness Reconnect the connector Turn the main power OFF and then ON 2 ...

Page 142: ...y Paper height middle sensor is defective or not connected properly Lower limit sensor is defective or not connected properly Harnesses are damaged PCB is defective Upper limit sensor 1 is defective or not connected properly Upper limit sensor 2 is defective or not connected properly When Vacuum Feed Banner Sheet Tray is Installed Power of downstream unit is not turned on Lift motor is defective o...

Page 143: ...507 23 Error Name Vacuum Feed LCIT 2 Tray 2 Paper Overload Error Pattern B Error Condition When Vacuum Feed Banner Sheet Tray is Not Installed During tray initialization the upper limit sensor 2 and the paper height middle sensor remain on after a prescribed time five times consecutively When Vacuum Feed Banner Sheet Tray is Installed Each of the following conditions is detected five times consecu...

Page 144: ...ctive replace them Turn the main power OFF and then ON 4 Check the harnesses lift motor Lower limit sensor paper height middle sensor upper limit sensor 2 If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 5 Replace the main PCB Turn the main power OFF and then ON SC507 24 Error Name Vacuum Feed LCIT 2 2nd Tray Error Paper overload error Pattern B Error Condit...

Page 145: ... Input Output Check are needed 1 Check the condition of stacked paper in the tray Overload make sure to perform operation Set paper to the tray again and check the operation 2 Check the connector connection of the harness related to overload judge Lower limit sensor Paper height middle sensor Upper limit sensor 2 If it is not connected correctly reconnect the connector and then turn the main power...

Page 146: ... the main power OFF and then ON 3 Check the connectors of the harnesses related to excessive lifting of the bottom plate lower limit sensor paper height middle sensor upper limit sensors 1 2 Reconnect the connectors Turn the main power OFF and then ON 4 Check the electrical components related to excessive lifting of the bottom plate lower limit sensor paper height middle sensor upper limit sensors...

Page 147: ...tream unit is not turned on Fan is defective or not connected properly Harnesses are damaged PCB is defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harnesses Reconnect the connectors Turn the main power OFF and then ON 2 Check if the fans are dirty Clean the fans Turn the main power OFF and then...

Page 148: ...or Turn the main power OFF and then ON 2 Check the lower limit sensor and paper height middle sensor If they are defective replace them Turn the main power OFF and then ON 3 Check the harnesses of the lower limit sensor and paper height middle sensor If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 4 Check the mechanical components of the tray lift unit tray...

Page 149: ...rnesses Turn the main power OFF and then ON 4 Replace the main PCB SC507 35 Error Name Vacuum Feed LCIT 2 Tray 2 Return Fan Error Pattern B Error Condition An abnormal signal is detected when the return fan rotates Major Cause Power of downstream unit is not turned on Return fan is defective or not connected properly Harnesses are damaged PCB is defective Solution In addition to checking for senso...

Page 150: ...y eye also execute Input Output Check as necessary 1 Set slide the bypass tray again Turn the main power OFF and then ON 2 Check the connectors of the harnesses related to upper limit detection upper limit sensor relay harness Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to upper limit detection upper limit sensor pickup roller solenoid If ...

Page 151: ...of the harnesses related to excessive lifting of bottom plate lift motor upper limit sensor relay harness Reconnect the connectors Turn the main power OFF and then ON 4 Check the electrical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defective replace the components Turn the main power OFF and then ON 5 Check the mechanical components related t...

Page 152: ...ft motor lower limit sensor relay harness Reconnect the connectors Turn the main power OFF and then ON 3 Check the electrical components related to excessive lifting of bottom plate lift motor upper limit sensor If they are defective replace the components Turn the main power OFF and then ON 4 Check the mechanical components related to excessive lifting of bottom plate bottom plate interference of...

Page 153: ...ds URTB and URRB are defective Harnesses between the control boards are defective Control boards IOB and DRB defective Solution Be careful not to bend the pins of the connectors 1 Check connectors IOB DRB URTB URRB Reconnect the connectors 2 Check the control boards Check that URTB and URRB are installed correctly 3 Replace the URTB 4 Replace the URRB 5 Replace the harness between the control boar...

Page 154: ...roller HP sensor SEN52 5 Replace the registration gate motor STM16 6 Replace the DRB 7 Replace the IOB SC513 01 Error Name Leading Edge Shift Unit HP Error 1 Initialization Pattern D Error Condition Leading edge shift unit HP could not be detected at initialization Major Cause Malfunction due to the registration unit overload the sensor shielding plate is deformed damaged or not attached properly ...

Page 155: ...t attached properly Connectors of the registration shift HP sensor registration shift motor not connected properly Registration shift HP sensor SEN53 is damaged Registration shift motor STM17 is damaged IOB and DRB malfunctioned or is defective Solution 1 Check if the registration unit is overloaded and if the sensor shielding plate is defective 2 Reconnect the harnesses around the registration sh...

Page 156: ...ensor 3 Replace the harness 4 Replace the rear fence HP sensor SEN51 5 Replace the registration shift motor STM14 6 Replace the DRB 7 Replace the IOB SC513 12 Error Name Trailing Edge Shift HP Sensor Error 2 During Operation Pattern C Error Condition Trailing edge shift unit HP could not be detected during printing using the registration unit TE Major Cause Malfunction due to the registration unit...

Page 157: ...aged or not attached properly Connectors of the exit junction gate HP sensor and exit junction gate motor not connected properly Exit junction gate HP Sensor SEN86 is damaged Exit junction gate motor STM27 is damaged DRB IOB malfunctioned or is defective Solution 1 Check if the exit junction gate is overloaded and if the sensor shielding plate is defective 2 Reconnect the harnesses around the exit...

Page 158: ...elay separation unit is overloaded and if the sensor shielding plate is defective 2 Reconnect the harnesses around the main relay separation HP sensor 3 Replace the harness 4 Replace the main relay separation HP sensor SEN49 5 Replace the main relay separation motor STM24 6 Replace the DRB 7 Replace the IOB SC515 02 Error Name Separation Motor HP Error 2 LCT Relay Separation Motor Pattern B Error ...

Page 159: ...ror Condition Exit Invert separation HP cannot be detected Major Cause Malfunction due to exit Invert separation overload the sensor shielding plate is deformed damaged or not attached properly Connectors of the exit invert separation sensor and exit invert separation motor are not connected properly Exit invert separation sensor SEN54 is damaged Exit invert separation motor STM26 is damaged EDRB ...

Page 160: ... main power OFF and then ON 2 Check the release HP sensor If it is defective replace it Turn the main power OFF and then ON 3 Check the LCT exit separation motor If it is defective replace it Turn the main power OFF and then ON 4 Check the harnesses release HP sensor LCT exit separation motor If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 5 Replace the PCB...

Page 161: ... Contact Motor 515 09 Vertical Transport Entrance Contact Motor 515 10 Tray 2 Vertical Transport Exit Contact Motor 515 11 Tray 1 Vertical Transport Contact Motor 515 12 Tray 1 Vertical Transport Exit Contact Motor 515 13 Vertical Transport Entrance Contact Motor 515 14 Tray 2 Vertical Transport Exit Contact Motor Solution In addition to checking for sensor actuator defect by eye also execute Inpu...

Page 162: ...ve Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Check the connectors of the harnesses contact sensor A3 LCT contact motor Reconnect the connectors Turn the main power OFF and then ON 2 Check the contact sensor If it is defective replace it Turn the main power OFF and then ON 3 Check the A3 LCT contact motor If it is defective rep...

Page 163: ...eck the contact sensor If it is defective replace it Turn the main power OFF and then ON 3 Check the A3 LCT contact motor If it is defective replace it Turn the main power OFF and then ON 4 Check the harnesses contact sensor A3 LCT contact motor If the harnesses are defective replace the harnesses Turn the main power OFF and then ON 5 Replace the PCB Turn the main power OFF and then ON SC520 00 Er...

Page 164: ...ion Exit motor error is detected Major Cause There is excessive torque on the exit unit such as overload due to locked bearing Exit motor connector is disconnected Exit motor BLM7 is defective Harness is broken IOB is defective Solution 1 Check if the exit unit is overloaded foreign objects in the unit bearing locked or stuck 2 Check the connector of the exit motor and the harness of the IOB conne...

Page 165: ...pipe motor and the harness of the IOB connector connector floating or disconnected 3 Replace the heat pipe motor BLM12 4 Replace the harness of the heat pipe motor 5 Replace the IOB SC526 01 to 02 Error Name 526 01 Grip Motor 1 Rotation Error 526 02 Grip Motor 2 Rotation Error Pattern D Error Condition Rotation error of the grip motor is detected Corresponding motors 526 01 1st Grip Motor 526 02 2...

Page 166: ...haust Fan Alarm 3 527 08 Exhaust Fan Alarm 4 Pattern D Error Condition Error is detected with the following fans 527 01 Cooling Fan 1 527 02 Cooling Fan 2 527 03 Cooling Fan 3 527 04 Cooling Fan 4 527 05 Exhaust Fan 1 527 06 Exhaust Fan 2 527 07 Exhaust Fan 3 527 08 Exhaust Fan 4 Major Cause Connector is disconnected Harness is damaged Fan is defective Control board is defective Solution 1 Check t...

Page 167: ...T left Error 530 21 PRT Cooling Fan Front NS Error 530 22 PRT Cooling Fan Rear NS Error 530 24 PSU C Cooling Fan Error 531 01 Development Unit Cooling Fan Front Error 531 02 Development Unit Cooling Fan Rear Error 531 03 Ozone Air Intake Fan Error 531 04 Ozone Air Exhaust Fan Error 531 05 Right Air Intake Fan Front Error 531 06 Right Air Intake Fan Rear Error 531 07 Right Air Intake Fan Center Err...

Page 168: ...left FAN20 530 21 PRT Cooling Fan Front NS FAN28 530 22 PRT Cooling Fan Rear NS FAN29 530 24 PSU C Cooling Fan FAN36 531 01 Development Unit Cooling Fan Front FAN11 531 02 Development Unit Cooling Fan Rear FAN12 531 03 Ozone Air Intake Fan FAN9 531 04 Ozone Air Exhaust Fan FAN10 531 05 Right Air Intake Fan Front FAN30 531 06 Right Air Intake Fan Rear FAN31 531 07 Right Air Intake Fan Center FAN33 ...

Page 169: ...low temperature is detected for three seconds consecutively Major Cause IOB connector is not connected properly CN223 Thermopile heating roller center SEN58 is damaged Thermopile harness is defective IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power off and on 1 Check the connector thermo...

Page 170: ...nd TS1 center TS2 are defective Fusing lamps NA 997W 3 EU 1070W 3 HT1 are defective Thermopile heating roller center is defective AC control board is defective IOB is defective Harness between the AC control board and IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power OFF and ON 1 Inspect ...

Page 171: ...time SC occurs and then turn the main power OFF and ON 1 Replace the thermopile heating roller center SEN58 2 Replace the AC control board 3 Replace the IOB 4 Replace the harness between AC control board and IOB SC544 01 Error Name Hardware High Temperature Detection Sensor 9 Pattern A Error Condition Heating Roller Center T4 Abnormal high temperature above 290 C is detected from the sensor It is ...

Page 172: ...re above 290 C is detected from the sensor It is not detected when the fusing lamp relay is disconnected Major Cause AC control board is defective loading triac defective IOB is defective fusing unit control going out of control Thermopile heating roller center SEN58 defective Solution Execute Fusing SC Reset SP5 810 001 in SP mode every time you replace components and then turn the main power OFF...

Page 173: ...n the main power OFF and ON 1 Inspect the area between the thermopile and fusing belt for any foreign objects like waste paper 2 Check if the thermopile is dirty If necessary clean it 3 Check if the fusing lamp harness and connector are properly connected 4 Replace the fusing lamp 5 Replace the thermopile heating roller center SEN58 6 Replace the AC control board SC547 01 Error Name Zero Cross Err...

Page 174: ...re in the fusing relay Harness between AC control board and IOB defective Harness is damaged or there is grounding fault Solution 1 Connector set defective Make sure that the harness between the AC control board and IOB is not slanted 2 Replace the AC control board 3 Replace the IOB 4 Replace the harness between the AC control board and IOB SC547 03 Error Name Zero Cross Error Low Frequency Error ...

Page 175: ...roller center SEN58 is dirty Fusing lamps NA 997W 3 EU 1070W 3 HT1 are defective Thermopile heating roller center SEN58 is defective AC control board is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power OFF and ON 1 Inspect the area between the thermopile and fusing belt for any foreign objects ...

Page 176: ...oller Ends Defective Sensor 2 Pattern A Error Condition Abnormal low temperature is detected for three seconds consecutively Major Cause Thermopile heating roller ends SEN57 is not connected properly IOB CN223 is not connected properly Thermopile heating roller ends SEN57 is damaged Thermopile harness is defective IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Re...

Page 177: ...ime SC occurs and then turn the main power OFF and ON 1 Replace the thermopile heating roller ends SEN57 2 Replace the AC control board 3 Replace the IOB 4 Replace the harness between the AC control board and IOB SC554 01 Error Name Hardware High Temperature Detection Sensor 10 Pattern A Error Condition Heating Roller End T34 Abnormal high temperature above 290 C is detected from the sensor It is ...

Page 178: ... temperature above 270 C is detected from the sensor It is not detected when the fusing lamp relay is disconnected Major Cause AC control board is defective loading triac defective IOB is defective fusing unit control going out of control Thermopile heating roller ends SEN57 is defective Solution Execute Fusing SC Reset SP5 810 001 in SP mode every time you replace components and then turn the mai...

Page 179: ...unter is not reset even if the machine is turned OFF and ON Major Cause There are foreign objects in the transport path or the transport path is dirty Such as remaining paper at fusing unit paper wrapped around fusing belt fusing belt dirty separation plate dirty foreign object on the guide plate or guide plate dirty Fusing Unit Exit Sensor SEN63 is defective Solution 1 Check the transport path pa...

Page 180: ...e the IOB SC561 00 Error Name Fusing Temperature Sensor Pressure Roller Defective Sensor 5 Pattern A Error Condition Abnormal low temperature is detected for 80 seconds consecutively Major Cause Fusing temperature sensor pressure roller SEN80 is defective IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then tur...

Page 181: ... defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power OFF and then ON 1 Inspect the area between the fusing temperature sensor pressure roller and the pressure roller for any foreign objects like waste paper 2 Check if the fusing temperature sensor pressure roller is dirty If necessary clean it 3 C...

Page 182: ... defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power OFF and then ON 1 Inspect the area between the fusing temperature sensor pressure roller and the pressure roller for any foreign objects like waste paper 2 Check if the fusing temperature sensor pressure roller is dirty If necessary clean it 3 C...

Page 183: ...amp On Error Heater 5 Pressure Roller Fusing Lamp Pattern A Error Condition Pressure roller fusing lamp is lit at full power for more than the prescribed time Major Cause Fusing temperature sensor pressure roller SEN80 is blocked by a foreign object Fusing temperature sensor pressure roller SEN80 is dirty The overheating prevention device pressure roller thermostat TS3 is defective Fusing lamp har...

Page 184: ...8 Replace the AC control board SC566 00 Error Name Thermistor Defective Sensor 4 Heating Roller Thermistor Rear Pattern A Error Condition Abnormal low temperature is detected consecutively Major Cause Heating roller thermistor rear SEN9 is defective IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the ...

Page 185: ...OB SC568 00 Error Name Hardware High Temperature Detection Sensor 4 Pattern A Error Condition Heating Roller Rear T44 Abnormal high temperature above 270 C is detected from the sensor It is not detected when the fusing lamp relay is disconnected Major Cause AC control board is defective loading triac defective IOB defective fusing unit control going out of control Heating roller thermistor rear SE...

Page 186: ...EN60 is defective Pressure release unit is damaged Pressure roller lift motor BLM11 is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main power OFF and ON 1 Check the pressure roller cam HP sensor assembly Make sure it is connected properly 2 Check the pressure release unit Output Check SP5805 069 Fusi...

Page 187: ... it is connected properly 2 Check the pressure release unit Output Check SP5805 069 Fusing Pressue Release Motor HP SP5805 070 Fusing Pressue Release Motor Up Repair the unit as needed turn the power OFF and ON and then check if the SC recurs 3 Replace the pressure roller cam HP sensor SEN60 4 Replace the pressure roller lift sensor SEN61 5 Replace the pressure roller lift motor BLM11 SC571 00 Err...

Page 188: ...oller Full Bd Ends Pattern A Error Condition Abnormal high temperature is detected Major Cause Thermopile heating roller full bd ends SEN85 is defective AC control board is defective IOB is defective Harness between the AC control board and IOB is defective Solution If fusing SC occurs during inspection execute Fusing SC Reset SP5 810 001 in SP mode every time SC occurs and then turn the main powe...

Page 189: ...reful not to bend the pins of the connector 1 Replace the AC control board 2 Replace the IOB 3 Replace the thermopile heating roller full bd ends SEN85 SC576 00 Error Name Fusing Temperature NC Sensor Hot Roller Center Defective Sensor 7 Pattern A Error Condition Abnormal low temperature is detected consecutively Major Cause Fusing temperature NC sensor hot roller center SEN59 is defective IOB is ...

Page 190: ...oreign objects in the unit bearing locked or stuck 2 Check the connector of decurl unit motor and the harness of the IOB connector connector floating or disconnected 3 Replace the decurl unit motor STM29 4 Replace the harness of the decurl unit motor 5 Replace the DDRB 6 Replace the IOB SC582 00 Error Name Decurl Unit Decurl Unit Error Limit Error Pattern D Error Condition When the limit sensor is...

Page 191: ...eplace the DDRB 7 Replace the IOB SC587 01 Error Name Thermistor Error Pattern C Error Condition Main machine thermistor SEN94 error is detected Major Cause Abnormal temperature is detected Thermistor cable is defective Main machine thermistor SEN94 is defective Solution 1 Disconnect and reconnect the connector of the thermistor cable 2 Replace the main machine thermistor SEN94 is defective SC590 ...

Page 192: ...ransport Motor STM11 Exit Motor STM12 Solution Be careful not to bend the pins of the connector 1 Locate the failed motor using Output Check Continue to the next step even if you can not find the motor 2 Check the connection Reconnect the connectors RYB IOB corresponding motor 3 Replace the motor 4 Replace the RYB 5 Replace the IOB 6 Replace the harness between the IOB the RYB and the motor SC590 ...

Page 193: ...elay Motor STM24 LCT Relay Separation Motor STM25 PTB Motor STM4 Solution Be careful not to bend the pins of the connector 1 Locate the failed motor using Output Check Continue to the next step even if you can not find the motor 2 Check the connection Reconnect the connectors DRB IOB corresponding motor 3 Replace the motor 4 Replace the DRB 5 Replace the IOB 6 Replace the harness between the IOB t...

Page 194: ...heck the connection Reconnect the connectors TDRB IOB corresponding motor 3 Replace the motor 4 Replace the TDRB 5 Replace the IOB 6 Replace the harness between the IOB the TDRB and the motor SC590 04 Error Name Stepper Motor Error EDRB Board Pattern D Error Condition The stepper motor controlled by the EDRB has failed This SC is not detected if the front door is open Major Cause Connector is not ...

Page 195: ...ace the harness between the IOB the EDRB and the motor SC590 05 06 Error Name 590 05 590 06 Stepper Motor Error DDRB Board Pattern D Error Condition The stepper motor controlled by the DDRB has failed This SC is not detected if the front door is open Major Cause Connector is not connected properly Motor is defective Control board is defective Harness between the board and the motor is defective Mo...

Page 196: ...t door is open Major Cause Connector is not connected properly Motor is defective Control board is defective Harness between the board and the motor is defective Motors 590 07 Charge Wire Cleaner Motor STM1 590 08 Toner Agitator Motor STM33 590 09 Toner Feed Motor STM32 Solution Be careful not to bend the pins of the connector 1 Locate the failed motor using Output Check Continue to the next step ...

Page 197: ...24V power off is detected at the control board Major Cause Power of downstream unit is not turned on If the control board LED 4 24V is off 1 Control board circuit protector has tripped 2 Harness is damaged or not connected properly 3 PSU is defective If the control board LED 4 24V is lit Control board is defective SC detection error Solution 1 Reset the control board circuit protector FU1 When the...

Page 198: ...ected at the control board Major Cause Power of downstream unit is not turned on If the control board LED 4 24V is off with the door closed 1 Harness between the interlock switch and control board is damaged or not connected properly 2 Control board relay is defective If the control board LED 4 24V is lit with the door closed Control board is defective SC detection error Solution 1 Replace the har...

Page 199: ...is connected properly 3 Replace the I F harness connector connecting to the downstream unit 4 Replace the control board of the downstream unit This applies when SC occurs in the same way as before you replace the board 5 Replace the buffer pass unit control board SC620 01 Error Name ADF Communication Error 1 Pattern D Error Condition An error signal is detected during communication between the ADF...

Page 200: ... not connected properly 2 ADF and the BiCU are not connected properly 3 ADF control board is defective 4 BiCU is defective Solution 1 Check if the connector is connected properly Reconnect the connectors ADF BiCU Be careful not to bend the pins of the connector 2 Replace the harness between the ADF and the BiCU Be careful not to bend the pins of the connector 3 Replace the ADF control board 4 Repl...

Page 201: ...Communication Error Pattern D Error Condition An error signal is detected during communication between the finisher and the main machine Major Cause 1 Power of downstream unit is not turned on 2 Power cord is not connected properly 3 Connector is not connected properly 4 Finisher and IOB are not connected properly 5 Finisher control board is defective 6 IOB is defective Solution 1 Check if the pow...

Page 202: ...s defective 6 IOB is defective Solution 1 Check if the power cord is connected properly 2 Check if the connector is connected properly Reconnect the connectors LCT IOB 3 Replace the harness between the LCT and the IOB 4 Replace the LCT control board 5 Replace the IOB Be careful not to bend the pins of the connector SC622 02 Error Name LCT Communication Error Pattern D Error Condition An error sign...

Page 203: ... Replace the LCT control board 5 Replace the IOB Be careful not to bend the pins of the connector SC663 00 Error Name IOB Reset Detection Error Pattern D Error Condition The IOB stops during standby after the main machine starts up Major Cause Connector is not connected properly IOB and BiCU are not connected properly IOB is defective BiCU is defective Solution Be careful not to bend the pins of t...

Page 204: ...Write Error Write Result Abnormal 664 33 VODKA4 Program Startup Error Pattern D Error Condition 664 01 IOB IC SRAM Access Permission Error Vodka 1 664 02 IOB IC SRAM Write Error Vodka 1 664 03 IOB IC Program Startup Error Vodka 1 664 11 IOB IC SRAM Access Permission Error Vodka 2 664 12 IOB IC SRAM Write Error Vodka 2 664 13 IOB IC Program Startup Error Vodka 2 664 21 IOB IC SRAM Access Permission...

Page 205: ...U Be careful not to bend the pins of the connector SC669 Error Name 669 01 EEPROM OPEN ID Error 669 02 EEPROM OPEN Channel Error 669 03 EEPROM OPEN Device Error 669 04 EEPROM OPEN Communication Abort Error 669 05 EEPROM OPEN Communication Timeout Error 669 06 EEPROM OPEN Operation Stopped Error 669 07 EEPROM OPEN Buffer Full 669 08 EEPROM OPEN No Error Code 669 09 EEPROM CLOSE ID Error 669 10 EEPR...

Page 206: ...hannel Error 669 29 EEPROM Device Detection Device Error 669 30 EEPROM Device Detection Communication Abort Error 669 31 EEPROM Device Detection Communication Timeout Error 669 32 EEPROM Device Detection Operation Stopped Error 669 33 EEPROM Device Detection Buffer Full 669 34 EEPROM Device Detection No Error Code 669 36 SRAM Expansion Verify Error 669 37 Malfunction Detection Error Pattern D Erro...

Page 207: ... is down unstable BiCU is down unstable Major Cause Engine board does not start up Solution 1 Turn the main power OFF and ON 10 times and check if the SC occurs more than once 2 Check the connection of the engine board and the controller board 3 Disconnect connect the harness between the engine board and the control board If necessary replace the boards in the following order 1 BiCU 2 PSU 3 Contro...

Page 208: ...eplace the BiCU 6 Replace the PSU 7 Replace the controller board SC672 00 10 11 12 13 Error Name Controller Start Up Failure 672 00 672 10 672 11 672 12 672 13 Pattern D Error Condition Communication between controller and operation panel does not commence normally at power ON Communication with controller was cut off even though start up was normal No attention code FDH attention acknowledge code...

Page 209: ...commence normally at power ON Communication with controller was cut off even though start up was normal No attention code FDH attention acknowledge code FED from the controller 30 seconds after operation panel power On reset Communication check command was issued from the operation panel once every 30 seconds but there was no response from the controller for two consecutive times There is no SC lo...

Page 210: ...he value is 0 Not connect SC682 Error Name 682 01 PCU ID Chip Communication Error K_Invalid Device ID 682 06 PCU ID Chip Communication Error K_Channel error e g bus disconnection 682 11 PCU ID Chip Communication Error K_Device Error No ID chip 682 16 PCU ID Chip Communication Error K_Communication aborted error during communication 682 21 PCU ID Chip Communication Error K_Communication timeout 682...

Page 211: ...Reconnect the harnesses between the TD sensor and PCU drawer between the PCU drawer and IOB and between the IOB and BiCU Or replace the harnesses 3 Replace the TD Sensor SEN1 4 Replace the IOB 5 Replace the BiCU SC687 00 Error Name PER Not Received Error Pattern D Error Condition PER command cannot be received from the controller Major Cause Communication error Unexpected software error Solution T...

Page 212: ...not connected properly Check that all the connectors of the motor the bottom plate HP sensor and the bottom plate position sensor are properly connected connectors not disconnected or half inserted Reconnect the connectors if they are not connected correctly 2 Harness damaged Check if the harness between the board and the motor or sensor is damaged or exposed Replace the harness if it is not in go...

Page 213: ...the board and the motor or sensor is damaged or exposed Replace the harness if it is not in good condition 3 Motor or sensor defective Check that the motor can be rotated as a single component the sensor can be turned off and on and the motor s drive is transmitted to other components Also check if the motor is overloaded If the motor or sensor is defective replace it 4 Board defective Check if th...

Page 214: ...otor is overloaded If the motor is defective replace it 4 Board defective Check if there are any traces of short circuit on the board If so replace the ADF control board SC700 05 Error Name Pullout Motor Error 1 Pass ADF Pattern D Error Condition An error signal is detected while the ADF Pullout motor M4 is in operation Major Cause ADF pullout motor M4 is defective Connector is disconnected Harnes...

Page 215: ...le motor M1 is defective Connector is disconnected Harness is damaged Motor is overloaded Solution 1 Connectors not connected properly Check that all the connectors on the board and of the motor are properly connected connectors not disconnected or half inserted Reconnect the connectors 2 Harness damaged Check if the harness between the board and the motor is damaged or exposed Replace the harness...

Page 216: ...ted connectors not disconnected or half inserted Reconnect the connectors 2 Harness damaged Check if the harness between the board and the motor is damaged or exposed Replace the harness if it is not in good condition 3 Motor defective Check that the motor can be rotated as a single component and its drive is transmitted to other components Also check if the motor is overloaded If the motor is def...

Page 217: ...od condition 3 Motor defective Check that the motor can be rotated as a single component and its drive is transmitted to other components Also check if the motor is overloaded If the motor is defective replace it 4 Board defective Check if there are any traces of short circuit on the board If so replace the ADF control board SC702 04 Error Name Overcurrent Protection Device Error 4 1 Pass ADF Patt...

Page 218: ...cuit on the board If so replace the ADF control board SC702 05 Error Name Overcurrent Protection Device Error 5 1 Pass ADF Pattern D Error Condition An error is detected from the interlock overcurrent protection device when the 24V main power supply is on Refers to power supply to the ADF feed motor M3 ADF pullout motor M4 ADF middle motor M1 ADF scan motor M6 ADF exit motor M7 or CIS Major Cause ...

Page 219: ...wer of downstream unit is not turned on 2 Connector between the ADF control board and the URB is not connected properly 3 Harness between the ADF control board and the URB is damaged 4 Double feed detect sensor emitter PCB44 is defective 5 URB is defective Solution 1 Connector between ADF control board and URB not connected properly Check all the connectors are properly connected connectors not di...

Page 220: ...he downstream device Solution 1 Disconnected or incorrectly connected power cord of the downstream device Check if it is connected correctly Connect the power cord if it is not connected correctly 2 Check if the power of the downstream device is turned to on 3 Check for disconnected incorrectly connected interface cable between the finisher and the downstream device Check if it is connected correc...

Page 221: ...e harness if it is damaged 9 Replace the main board of the downstream device Before replacing the board check if the SC occurs in the same way SC720 03 Error Name Overcurrent Protection Device Error 1 Pattern D Error Condition An error is detected at voltage level of 24V_INT_1 this SC is issued when the error was detected for the first time Major Cause Power of the downstream device is not turned ...

Page 222: ... top fence motor STM12 Booklet stapler side fence motor STM13 Booklet stapler motor DCM02 Booklet stapler bottom fence motor STM14 Booklet stack transport motor DCSM17 Fold roller motor STM15 Fold plate motor STM16 PSU fan motor FAN06 Solution 1 Identifying the defective area Disconnect each connector of the protection device from the main board of Finisher SR5110 SR5120 one by one turning ON the ...

Page 223: ...dentifying the defective area Disconnect each connector of the protection device from the main board of Finisher SR5110 SR5120 one by one turning ON the power each time 2 Identifying the defective component Disconnect the connector of the component Connect the connector of the main board of Finisher SR5110 SR5120 and then turn ON the power of the finisher keep the harness on the main board side co...

Page 224: ... they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the fan is damaged or exposed Replace the harness if it is damaged 3 Fan motor defective Check if the corresponding fan is damaged or there are missing parts Replace the fan 4 Board defective Replace the main board...

Page 225: ...e retract motor STM27 Shift tray 2 paper exit fan motor front FAN01 Shift tray 2 paper exit fan motor rear FAN02 Exit guide motor STM21 Shift tray 1 exit motor DCSM20 Shift tray 1 lift motor DCM04 Shift tray 1 shift motor STM22 Shift tray 1 drag roller movement motor STM23 Shift tray 1 drag roller motor STM24 Shift tray 1 press lever motor STM25 Shift tray 1 jogger motor STM28 Shift tray 1 jogger ...

Page 226: ...five times Major Cause Power of the downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged Encoder is defective Board is damaged Motor Entrance motor DCSM01 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or i...

Page 227: ...Stack 720 16 Exit Motor 1 Error Shift Tray 1 Exit 720 17 Exit Motor 2 Error Shift Tray 2 Exit 720 18 Exit Motor 3 Error Staple Tray 1 exit Pattern 720 11 D 720 12 D 720 13 D 720 14 B 720 15 B 720 16 B 720 17 B 720 18 B Error Condition DCM drive software detects a motor drive error The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of the down...

Page 228: ...10 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective Check if the motor is damaged or there are missing parts whether the motor rotates on its own and whether it is overloaded Replace the motor 4 Board defective Replace the main board of Finisher SR5110 SR5120 Before replacing the board check if the SC occurs in the same way SC720 20 to 33 Error Name...

Page 229: ...an error An SC is issued as soon as it is detected once Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload HP sensor is defective Board is defective Corresponding Motor Sensor Unit 720 20 Junction gate motor shift tray 1 shift tray 2 STM02 Junction gate HP sensor shift tray 1 shift tray 2 SN04 720 21 J...

Page 230: ...orrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there are missing parts whether the HP sensor turns off and on whether the motor rotates on its own whethe...

Page 231: ...Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective Check if the motor is damaged or there are missing parts whether the motor rotates on its own whether it is overloaded and whether the drive is transmitted Replace the motor 4 Board defective Replace the main board of Finisher SR5110 SR512...

Page 232: ...e Power of downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload Encoder is defective HP sensor is defective Board is defective Corresponding Motor Sensor Unit 720 35 Vibrating plate vertical movement motor DCSM07 Vibrating plate vertical movement HP sensor rear SN06 720 36 Base fence movement motor DCSM11 Base fence front ba...

Page 233: ...es on its own whether it is overloaded and whether the drive is transmitted Replace the motor or sensor 4 Board defective Replace the main board of Finisher SR5110 SR5120 Before replacing the board check if the SC occurs in the same way SC720 43 Error Name Stapler Rotation Motor Error Pattern B Error Condition Home position is not detected within the specified time when moving to the home position...

Page 234: ...20 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there are missing parts whether the HP sensor turns off and on whether the motor rotates on its own whether it is overloaded and whether the drive is transmitted Replace the motor or sensor 4 Board defective Replace the main board of Finisher SR5110 SR5120...

Page 235: ...ed If the number of sheets to be stapled exceeded the limit re specify and try printing again Motor defective disconnected connector HP sensor error 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Da...

Page 236: ...properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective ...

Page 237: ...on Motor is defective Connector is not connected properly Harness is damaged There is overload HP sensor is defective Board is defective Corresponding Motor Sensor 720 50 Booklet stapler side fence motor STM13 Booklet stapler side fence HP sensor front SN28 Booklet stapler side fence HP sensor rear SN29 720 51 Booklet stapler top fence motor STM12 Booklet top fence HP sensor SN22 Solution 1 Connec...

Page 238: ... 55 Booklet Pressure Release Motor Error Pattern B Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home position remains detected after a specified time after leaving the home position The first four times are reported as jams An SC is issued when it is ...

Page 239: ...20 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there are missing parts whether the HP sensor turns off and on whether the motor rotates on its own whether it is overloaded and whether the drive is transmitted Replace the motor or sensor 4 Board defective Replace the main board of Finisher SR5110 SR5120...

Page 240: ...f finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there a...

Page 241: ...ard of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective Check if the motor is damaged or there are missing p...

Page 242: ...nected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective Check if the motor is damaged or there are missing parts whether the motor rotates on its own whether it is overloaded and whether the drive is transmitted If there are problems replace the motor 4 Board ...

Page 243: ...0 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor defective Check if the motor is damaged or there are missing parts whether it rotates on its own and whether it is overloaded If there are problems replace the motor 4 Board defective Replace the main board of Finisher SR5110 SR5120 Before replacing the board check if the SC occurs in the same way SC720 60 Error Nam...

Page 244: ...xceeded the limit re specify and try printing again Motor defective disconnected connector HP sensor error 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between...

Page 245: ...s defective Connector is not connected properly There is overload Encoder is defective HP sensor is defective Board is defective Motor Flat fold unit motor DCSM16 Sensor Flat fold unit HP sensor SN24 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly ...

Page 246: ... Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload HP sensor is defective Board is defective Motor Flat fold unit pressure release motor STM11 Sensor Flat fold unit pressure release HP sensor SN25 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 S...

Page 247: ...irst four times are reported as jams An SC is issued when it is repeated five times A lift motor error is detected The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload Paper height sensor is defective Board is defect...

Page 248: ...hift Tray 2 Jogger Motor Error 720 74 Shift Tray 2 Jogger Fence Retract Motor Error 720 75 Shift Tray 2 Drag Roller Movement Motor Error Pattern B Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home position remains detected after a specified time after...

Page 249: ...rectly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there are missing parts whether the HP sensor turns off and on ...

Page 250: ...ice is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload Sensor is defective Board is defective Motor Shift tray 2 drag roller motor STM19 Sensor Shift tray 2 paper height sensor trailing edge SN57 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected c...

Page 251: ...ctor not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged...

Page 252: ...ly Harness is damaged There is overload Sensor is defective Board is defective Motor Shift tray 2 press lever motor STM20 Sensor Shift tray 2 press lever HP sensor SN42 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is...

Page 253: ...mes Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload Paper height sensor is defective Board is defective Motor Shift tray 1 lift motor DCM04 Sensor Shift tray 1 paper height sensor trailing edge SN48 Solution 1 Connector not connected properly Check if the connectors between the main board of finishe...

Page 254: ...on Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home position remains detected after a specified time after leaving the home position The first four times are reported as jams An SC is issued when it is repeated five times The motor driver detected an error The SC is...

Page 255: ...nected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is damaged 3 Motor sensor defective Check if the motor or sensor is damaged or there are missing parts whether the HP sensor turns off and on whether the motor rotates on i...

Page 256: ... not turned on Motor is defective Connector is not connected properly Harness is damaged There is overload Sensor is defective Board is defective Motor Shift tray 1 drag roller motor STM24 Sensor Shift tray 1 paper height sensor trailing edge SN48 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correct...

Page 257: ...ft tray 1 paper exit fan motor rear FAN04 720 88 Shift tray 1 fan motor FAN05 Solution 1 Connector not connected properly Check if the connectors between the main board of finisher SR5110 SR5120 and the motor are connected correctly whether they are disconnected or incorrectly connected Reconnect it if it is not connected correctly 2 Damaged harness Check if the harness between the main board of F...

Page 258: ...V memory connection failure or defective NV memory Component Memory on the controller board of Finisher SR5110 SR5120 Solution 1 Turn the main power to OFF and check if the NV memory is correctly installed in the IC socket Check by removing and reinstalling it 2 Replace the NV memory 3 Replace the board of Finisher SR5110 SR5120 Before replacing the board check if the SC occurs in the same way ...

Page 259: ...ller Board Solution 1 Motor defective Check whether the motor s drive is transmitted to other components or whether the motor is overloaded Replace the motor if it is not in good condition 2 Connector not connected properly Check all the connectors of each motor and sensor are properly connected controller board punch unit board motor sensors relay Reconnect the connector if it is not connected co...

Page 260: ...that the NV memory is connected to the IC socket correctly by inserting and removing the memory 2 Replace the controller board SC721 10 11 13 15 17 Error Name 721 10 Entrance Transport Motor Error Finisher SR5090 Booklet Finisher SR5100 721 11 Horizontal Transport Motor Error Finisher SR5090 Booklet Finisher SR5100 721 13 Transport Motor Error Finisher SR5090 Booklet Finisher SR5100 721 15 Pre sta...

Page 261: ...nd whether the drive is transmitted Replace the motor if it is not in good condition 2 Connector not connected properly Check all the connectors between the controller board and the motor are correctly connected not disconnected or half inserted Reconnect the connector if it is not connected correctly 3 Harness damaged Check if the harness between the controller board and the motor is damaged or e...

Page 262: ...or Sensor 721 20 Lower Junction Gate Motor STM2 Lower Junction Gate JP Sensor S18 Controller Board 721 24 Paper Exit Guide Plate Motor STM4 Exit Guide Plate HP Sensor S34 Controller Board Solution 1 Motor sensor defective Check the motor whether it rotates on its own or if it is overloaded Check if the sensor turns off and on Replace the motor or sensor 2 Connector not connected properly Check tha...

Page 263: ...stream device is not turned on Motor is defective Connector is not connected properly Short circuit Harness is damaged There is overload Encoder is defective HP sensor is defective Component Punch Drive Motor DCM13 Punch HP Sensor S38 Punch Motor Rotation Sensor S39 Controller Board Punch Unit Controller Board Solution 1 Motor sensor defective Check the motor whether it rotates on its own and whet...

Page 264: ...Booklet Finisher SR5100 Pattern 721 27 D 721 28 D 721 30 B 721 33 B Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home position remains detected after a specified time after leaving the home position The first four times are reported as jams An SC is i...

Page 265: ...Connector not connected properly Check all the connectors of each motor and sensor are correctly connected controller board motor sensor relay Reconnect the connector if it is not connected correctly 3 Harness damaged Check if the harness between the controller board and the motor sensor is damaged or exposed Replace the harness if it is not in good condition 4 Board defective Check if there are a...

Page 266: ...harness Check if the harness between the main board of Finisher SR5110 SR5120 and the motor is damaged or exposed Replace the harness if it is not in good condition 4 Board defective Check if there are any traces of short circuit on the controller board If so replace it SC721 35 41 Error Name 721 35 Paper Stacking Holder Motor Error Finisher SR5090 Booklet Finisher SR5100 721 41 Feed out Belt Moto...

Page 267: ...whether it rotates on its own whether its drive is transmitted or if it is overloaded Check if the sensor turns off and on If the motor or sensor is not good replace it 2 Connector not connected properly Check all the connectors of each motor and sensor are correctly connected controller board motor sensor relay Reconnect the connector if it is not connected correctly 3 Harness damaged Check if th...

Page 268: ...er Movement Motor STM7 Stapler Move HP Sensor S23 Paper Exit Guide Plate Limit Switch SW2 Controller Board Solution 1 Motor switch defective Check the motor whether it rotates on its own whether its drive is transmitted or if it is overloaded Check if the sensor turns off and on Check if the switch is off Replace the motor or sensor or switch 2 Connector not connected properly Check all the connec...

Page 269: ...ective Connector is not connected properly Short circuit Harness is damaged There is overload HP sensor is defective Corresponding components Corner Stapler Unit Corner Stapler Motor Paper Exit Guide Plate Limit Switch SW2 Controller Board Solution 1 Connector not connected properly Check all the connectors are correctly connected controller board stapler unit motor sensor switch Reconnect the con...

Page 270: ...is issued when it is repeated five times Home position remains detected after a specified time after leaving the home position The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Short circuit Harness is damaged There is overload Home position sensor d...

Page 271: ...aged Check if the harness between the controller board and the motor sensor is damaged or exposed Replace the harness if it is not in good condition 4 Board defective Check if there are any traces of short circuit on the controller board and then replace it SC721 54 Error Name Fold Transport Motor Error Finisher SR5090 Booklet Finisher SR5100 Pattern B Error Condition STM control error short circu...

Page 272: ...defective Check if there are any traces of short circuit on the controller board if so replace it SC721 60 Error Name Booklet Stapler Motor Error Finisher SR5090 Booklet Finisher SR5100 Pattern B Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home posit...

Page 273: ...etected inside the software of the Finisher SR5090 Booklet Finisher SR5100 The first four times are reported as jams An SC is issued when it is repeated five times When moving to the paper surface the shift tray does not move the specified distance within the specified time The first four times are reported as jams An SC is issued when it is repeated five times When moving away from the paper surf...

Page 274: ... is damaged or exposed Replace the harness if it is not in good condition 4 Board defective Check if there are any traces of short circuit on the controller board If so replace it SC721 71 to 74 Error Name 721 71 Shift Motor Error Finisher SR5090 Booklet Finisher SR5100 721 72 Front Fence Motor Error Finisher SR5090 Booklet Finisher SR5100 721 73 Rear Fence Motor Error Finisher SR5090 Booklet Fini...

Page 275: ... 721 74 Fence Lift Motor STM17 Lift Sensor 1 S45 Lift Sensor 2 S46 Controller Board Jogger Unit Main Board Solution 1 Motor sensor defective Check the motor whether it rotates on its own whether its drive is transmitted or if it is overloaded Check if the sensor turns off and on If the motor or sensor is not good replace it 2 Connector not connected properly Check all the connectors of each compon...

Page 276: ...tected after a specified time after leaving the home position The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Short circuit Harness is damaged There is overload Home position sensor defective Corresponding components Stacking Sponge Roller Lift Mot...

Page 277: ...he protection device Jogger Unit Main Board FU2 is detected The fuse is broken Fuse of the protection device Jogger Unit Main Board FU2 is disconnected or broken Major Cause Power of the downstream device is not turned on There is overload Connector is not connected properly Harness is damaged Motor is defective Corresponding components Front Fence Motor Rear Fence Motor Fence Lift Motor Front Fen...

Page 278: ...ogger unit main board Replace the board Board replacement is required for this error SC721 81 Error Name Shift Roller Drive Motor Error Finisher SR5090 Booklet Finisher SR5100 Pattern B Error Condition DC motor control error is detected The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of downstream unit is not turned on Motor is defective C...

Page 279: ...nisher SR5090 Booklet Finisher SR5100 Pattern B Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jams An SC is issued when it is repeated five times Home position remains detected after a specified time after leaving the home position The first four times are reported as jams An SC is issued when it is rep...

Page 280: ...eck if the harness between the controller board and the motor sensor is damaged or exposed Replace the harness if it is not in good condition 4 Board defective Check if there are any traces of short circuit on the controller board If so replace it SC724 03 Error Name Overcurrent Protection Device Error 1 Shift Sort Tray Pattern D Error Condition Break in the protection device is detected The fuse ...

Page 281: ... the controller board jogger unit main board Replace the board Board replacement is required for this error SC724 04 Error Name Overcurrent Protection Device Error 1 2 Shift Sort Tray Pattern D Error Condition Break in the protection device is detected Sensor system 5V overcurrent Major Cause Power of the downstream device is not turned on Short circuit Harness is damaged There is overload Motor i...

Page 282: ...10 Error Name Transport Motor Error Shift Sort Tray Pattern D Error Condition The stepper motor driver IC detects an error Overcurrent Overheat Major Cause Power of the downstream device is not turned on Short circuit Harness is damaged There is overload Motor is defective Components Transport Motor STM1 Solution 1 Connector not connected properly Check all the connectors of each component are pro...

Page 283: ... is repeated five times Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Short circuit Harness is damaged There is overload Paper sensor is defective Corresponding components Tray Lift Motor DCM1 Paper Sensor S1 Solution 1 Connector not connected properly Check if the connectors of each motor sensor are connected correctly whether they ...

Page 284: ...ecified time after leaving the home position The first four times are reported as jams An SC is issued when it is repeated five times Major Cause Power of downstream device is not turned on Motor is defective Connector is not connected properly Short circuit Harness is damaged There is overload HP sensor is defective Corresponding components Shift Motor DCM2 HP Sensor S3 Solution 1 Connector not c...

Page 285: ... turned on Motor is defective Connector is not connected properly Harness is damaged Board is defective Components Fan Motor Solution 1 Connector not connected properly Check all the connectors are correctly connected main board motor relay Reconnect the connector if it is not connected correctly 2 Harness damaged Check if the harness between the board and the motor is damaged or exposed Replace t...

Page 286: ...eam unit and then turn the power off and on 2 Reconnect the I F harness of the downstream unit and then turn the power off and on 3 Replace the power cord of the downstream unit and then turn the power off and on 4 Replace the I F harness of the downstream unit and then turn the power off and on 5 Replace the control board of the downstream unit and then turn the power off and on 6 Replace the con...

Page 287: ...place the controller board to replace the fuse SC725 04 Error Name Overcurrent Protection Device Error 2 Multi Folding Unit Pattern D Error Condition A blown fuse is detected on the 24V2 line Major Cause Power of downstream unit is not turned to on A fuse on the 24V2 line has blown Solution 1 Turn the power off and on to check the SC occurs again 2 Check the harness condition Check if the harness ...

Page 288: ...Tray Exit Motor M4 Solution 1 Turn the power off and on to check the SC occurs again 2 Connector not connected properly Check all the connectors between the corresponding motor and the controller board are completely connected not disconnected or half inserted If the connector is disconnected reconnect the connector 3 Harness damaged Check if the harness between the board and the motor is damaged ...

Page 289: ...ower of downstream unit is not turned on Overcurrent to the motor Motor driver overheat detected Connector disconnected Corresponding motors and sensors 725 30 Stopper 1 Motor M8 Stopper 1 HP Sensor 725 31 Stopper 2 Motor M12 Stopper 2 HP Sensor 725 32 Stopper 3 Motor M17 Stopper 3 HP Sensor 725 33 Jogger Fence Motor M6 Jogger Fence HP Sensor 725 34 Dynamic Roller Lift Motor M11 Dynamic Roller HP ...

Page 290: ... the controller board If so replace it SC725 39 to 41 71 to 73 Error Name 725 39 1st Fold Motor Error Multi Folding Unit 725 40 2nd Fold Motor Error Multi Folding Unit 725 41 Crease Motor Error Multi Folding Unit 725 71 Horizontal Transport Motor Error Multi Folding Unit 725 72 Horizontal Exit Motor Error Multi Folding Unit 725 73 Top Tray Exit Motor Error Multi Folding Unit Pattern 725 39 B 725 4...

Page 291: ...s overloaded replace the motor 5 Check the control board of the multi folding unit Check if there are any traces of short circuit on the controller board If so replace it SC725 74 Error Name Entrance Junction Gate Motor Error Multi Folding Unit Pattern D Error Condition Home position is not detected within the specified time when moving to the home position The first four times are reported as jam...

Page 292: ...ctor is disconnected reconnect the connector 3 Harness damaged Check if the harness between the motor sensor and board is damaged or exposed If so replace the harness 4 Check the HP sensor Perform Input Check to check if the sensor turns off and on If not replace the sensor 5 Check the motor Check if the corresponding motor is overloaded by rotating it by hand If the motor is overloaded replace th...

Page 293: ...vice board is defective Control board is defective Solution 1 Turn the power off and on to check the SC occurs again 2 Reconnect the downstream power cord 3 Reconnect the interface cable downstream device 4 Replace the downstream device power cord 5 Replace the interface cable downstream device 6 Replace the downstream device board 7 Replace the controller board SC730 03 Error Name Stacker 1 Top D...

Page 294: ...ss being exposed 2 Replace the controller board SC730 04 Error Name Stacker 1 Front Door Power Supply Error Pattern D Error Condition Protection fuse blown when the power was being turned ON Major Cause Power of downstream unit is not turned on Front door related motors are defective Front door related motors harness is defective Corresponding motors Shift Exit Motor M4 Shift Motor M5 Main Jogger ...

Page 295: ...n the error was detected for the first time Major Cause Power of downstream unit is not turned on Motor is defective Overcurrent to the motor Motor driver overheat detected Corresponding components 730 10 Stacker 1 Entrance Motor M1 730 11 Stacker 1 Proof Tray Exit Motor M6 730 12 Stacker 1 Transport Motor M3 730 13 Stacker 1 Shift Exit Motor M4 Solution 1 Turn the power off and on to check the SC...

Page 296: ...nd time this occurs When moving from the home position home position was still detected after specified number of pulses The first time it is reported as jam An SC is issued the second time this occurs Motor driver detected an error This SC is issued when the error was detected for the first time Major Cause Power of downstream unit is not turned on Motor is defective Connector is disconnected The...

Page 297: ...the second time this occurs When rising the paper height sensor does not detect the upper surface of paper even after the specified time The first time it is reported as jam An SC is issued the second time this occurs The tray high limit SW tray low limit SW and door safety SW turn on This SC is issued when the error was detected for the first time Major Cause Power of downstream unit is not turne...

Page 298: ...error was detected for the first time Major Cause Power of downstream unit is not turned on Shutter motor M24 is defective Connector is disconnected There is overload Home position sensor is defective Motor driver overcurrent Motor driver overheat detected Solution 1 Open and close the door of the stacker Check whether or not the SC occurs again 2 Replace the controller board 3 Replace the motor h...

Page 299: ... bend the pins of the connector when you set it 2 Replace the harness of the shift tray exit fan 3 Replace the controller board 4 Replace the shift tray exit fans M19 M20 M21 M22 SC731 01 Error Name Stacker 2 Downstream Device Communication Error Pattern D Error Condition Communication error between stacker and downstream device is detected Major Cause Power of downstream unit is not turned on Pow...

Page 300: ...g turned ON Major Cause Power of downstream unit is not turned on Top door related motors are defective Top door related motors harness is defective Corresponding motors Entrance Motor M1 Shift Tray JG Motor M2 Transport Motor M3 Proof Tray Exit Motor M6 Proof Tray JG Motor M7 Main Jogger Fence Retraction Motor M10 Sub Jogger Motor M13 Solution 1 Reconnect or replace the harnesses of the top door ...

Page 301: ...ain Jogger Rear Fence Motor M9 LE Stopper Motor M12 Shutter Motor M24 Solution 1 Reconnect or replace the harnesses to the front door switch and the motors Short circuit due to harness being exposed 2 Replace the controller board SC731 10 to 13 Error Name 731 10 Stacker 2 Entrance Motor Error 731 11 Stacker 2 Proof Tray Exit Motor Error 731 12 Stacker 2 Transport Motor Error 731 13 Stacker 2 Shift...

Page 302: ...C occurs again 2 Check the motor connections 3 Replace the motors 4 Replace the controller board SC731 20 21 30 to 35 Error Name 731 20 Stacker 2 Proof Tray JG Motor Error 731 21 Stacker 2 Shift Tray JG Motor Error 731 30 Stacker 2 Shift Motor Error 731 31 Stacker 2 Main Jogger Front Fence Motor Error 731 32 Stacker 2 Main Jogger Rear Fence Motor Error 731 33 Stacker 2 Main Jogger Fence Retraction...

Page 303: ...nnector is disconnected There is overload Home position sensor is defective Motor driver overcurrent Motor driver overheat detected Corresponding components 731 20 Stacker 2 Proof Tray JG Motor M7 731 21 Stacker 2 Shift Tray JG Motor M2 731 30 Stacker 2 Shift Motor M5 731 31 Stacker 2 Main Jogger Front Fence Motor M8 731 32 Stacker 2 Main Jogger Rear Fence Motor M9 731 33 Stacker 2 Main Jogger Fen...

Page 304: ... Paper Height Sensor is defective Solution 1 Turn the power off and on to check the SC occurs again 2 Check the HP sensor connections 3 Check the motor connections 4 Replace the HP sensors 5 Replace the Tray Lift Motor M14 6 Replace the controller board SC731 50 Error Name Stacker 2 Shutter Motor Error Pattern B Error Condition When the shutter moves to the home position the home position was not ...

Page 305: ...connectors when you set them 6 Replace the harness of the home position sensor 7 Replace the home position sensor and the shutter motor M24 SC731 51 Error Name Stacker 2 Shift Tray Exit Fan Motor Error Pattern B Error Condition A lock signal is detected This SC is issued when the error was detected for the first time Major Cause Power of downstream unit is not turned on Shift tray exit fan motor i...

Page 306: ... return to home position during normal operation approximately 3 sec measurement value Time out 5 sec Time taken to return to home position by reverse rotation when a JAM signal is generated due to an overload approximately 3 sec reference value Time out 5 sec Major Cause Power of downstream unit is not turned on Trimming blade motor is defective Connector is disconnected There is overload Trimmin...

Page 307: ... normal operation Approximately 0 1 sec measurement value Time out 0 5 sec Major Cause Power of downstream unit is not turned on Press roller motor is defective Connector is disconnected Press roller HP sensor is defective Main board is defective Solution 1 Check all the connectors between the motor and the main board are completely connected not disconnected or half inserted Reconnect the connect...

Page 308: ... during normal operation Approximately 0 1 sec measurement value Time out 0 5 sec Major Cause Power of downstream unit is not turned on Cut position motor is defective Connector is disconnected Cut position HP sensor is defective Main board is defective Solution 1 Check all the connectors between the motor and the main board are completely connected not disconnected or half inserted Reconnect the ...

Page 309: ...ve Connector is disconnected There is overload Encoder is defective Solution 1 Check all the connectors between the motor and the main board are completely connected not disconnected or half inserted Reconnect the connector if it is not connected correctly 2 Check if the harness between the motor and the main board is damaged or exposed If so replace the harness 3 Check and replace the press stopp...

Page 310: ...nstream device power cord is connected 3 Check that the interface cable between the downstream unit and the cover interposer tray is connected correctly 4 Replace the interface cable 5 Replace the downstream device PCB 6 Replace the cover interposer tray PCB SC740 03 Error Name Overcurrent Protection Device Error 1 Cover Interposer Tray Pattern D Error Condition The fuse on the PCB blew Major Caus...

Page 311: ...r off and on and then check if other SCs occur 2 Set a sheet on the tray generating the SC and check tray operation From the first to fourth times operator will be prompted to set the paper again A The 1st lift motor does not rotate and the bottom plate is not lifted B The 1st lift motor rotates but the bottom plate is not lifted C The 1st lift motor rotates and the bottom plate is lifted but the ...

Page 312: ...hem as necessary 13 If the pick up roller does not change to the upper limit status due to paper not set correctly set the paper again and then check the operation 14 Replace the 1st upper limit sensor and the sensor bracket 15 Replace the main controller board SC740 11 Error Name 1st Tray Lowering Error Cover Interposer Tray Pattern B Error Condition The lift motor rotates to lower the tray but t...

Page 313: ...s defective Cause B Gear and coupling of the 1st lift motor are defective Bottom plate rise mechanism parts in the paper feed tray are defective Cause C 1st lower limit sensor is disconnected half inserted or the harness is damaged 1st lower limit sensor sensor bracket is defective Main controller board is defective 3 Check that the 1st lift motor connector is connected correctly 4 Replace the 1st...

Page 314: ...the SC and check tray operation From the first to fourth times operator will be prompted to set the paper again A The bottom plate is not lifted When the corresponding cover interposer tray is selected operator will be prompted to set the paper again B The pick up solenoid operates but the bottom plate is not lifted The operator will be prompted to set the paper again Cause A Pick up solenoid was ...

Page 315: ...main controller board SC740 13 Error Name 1st Blower Fan Error Cover Interposer Tray Pattern B Error Condition An error is detected from the 1st blower fan of the cover interposer tray Major Cause Power of downstream unit is not turned on 1st blower fan is defective connector is disconnected Harness is damaged Main controller board is defective Solution For checking the sensor or actuator error no...

Page 316: ...r off and on and then check if other SCs occur 2 Set a sheet on the tray generating the SC and check tray operation From the first to fourth times operator will be prompted to set the paper again A The 2nd lift motor does not rotate and the bottom plate is not lifted B The 2nd lift motor rotates but the bottom plate is not lifted C The 2nd lift motor rotates and the bottom plate is lifted but the ...

Page 317: ...hem as necessary 13 If the pick up roller does not change to the upper limit status due to paper not set correctly set the paper again and then check the operation 14 Replace the 2nd upper limit sensor and the sensor bracket 15 Replace the main controller board SC740 21 Error Name 2nd Tray Lowering Error Cover Interposer Tray Pattern B Error Condition The lift motor rotates to lower the tray but t...

Page 318: ...s defective Cause B Gear and coupling of the 2nd lift motor are defective Bottom plate rise mechanism parts in the paper feed tray are defective Cause C 2nd lower limit sensor is disconnected half inserted or the harness is damaged 2nd lower limit sensor sensor bracket is defective Main controller board is defective 3 Check that the 2nd lift motor connector is connected correctly 4 Replace the 2nd...

Page 319: ...SC and check tray operation From the first to fourth times operator will be prompted to set the paper again A The bottom plate is not lifted When the corresponding cover interposer tray is selected operator will be prompted to set the paper again B The pick up solenoid operates but the bottom plate is not lifted The operator will be prompted to set the paper again Cause A Pick up solenoid was push...

Page 320: ...ard SC740 23 Error Name 2nd Blower Fan Error Cover Interposer Tray Pattern B Error Condition An error is detected from the 2nd blower fan of the cover interposer tray Major Cause Power of downstream unit is not turned on 2nd blower fan is defective connector is disconnected Harness is damaged Main controller board is defective Solution Not only check the sensor actuator by eye but also perform Inp...

Page 321: ...the I F cable between the double feed detection boards URB URTB URRB 5 Replace the URTB URRB 6 Replace the URB 7 Replace the main controller board SC740 60 to 67 69 to 71 Error Name 740 60 Protection Device Error 1 Cover Interposer Tray 740 61 Protection Device Error 2 Cover Interposer Tray 740 62 Protection Device Error 3 Cover Interposer Tray 740 63 Protection Device Error 4 Cover Interposer Tra...

Page 322: ...740 60 1st Transport Motor 1st Vertical Transport Motor 2nd Vertical Transport Motor 740 61 3rd Vertical Transport Sensor Horizontal Transport Motor 740 62 1st Blower Fan 1st Lift Motor 2nd Lift Motor URB URTB 740 63 1st Paper Feed Motor 740 64 2nd Paper Feed Motor 740 65 2nd Transport Motor 740 66 URB URTB URRB 740 67 All sensors 740 69 2nd Blower Fan 1st Lift Motor 2nd Lift Motor URB URTB 740 70...

Page 323: ...otor URB URTB 740 71 2nd Pickup Solenoid 1st Lift Motor 2nd Lift Motor URB URTB Solution 1 If the fuse is damaged replace the part 2 If the harness for the fuse is damaged replace the harness 3 Replace the main controller board ...

Page 324: ... not turned on Relay board is defective connector loose damaged or defective Solution Reconnect the connector Replace the relay board Replace the harness SC750 10 Error Name Perfect Binder Master to Slave Communication Error 1 Pattern D Error Condition Communication alarm issued when master control board could not communicate with the slave control board for over 5 sec Major Cause Master control b...

Page 325: ...rol board could not communicate with the master control board for over 5 sec Major Cause Master control board is defective Slave Control Board is defective Connector loose damaged or defective Solution Reconnect the connector Replace the master control board Replace the slave control board Replace the harness SC750 12 Error Name Perfect Binder Master to Relay Board Communication Error Pattern D Er...

Page 326: ...mmunication Error 1 Pattern D Error Condition Slave control board could not communicate with the cutter control board communication alarm for over 5 sec Major Cause Slave Control Board defective Cutter control board defective Connector loose damaged or defective Solution Reconnect the connector Replace the slave control board Replace the cutter control board Replace the harness SC750 14 Error Name...

Page 327: ...lution Reconnect the connector Replace the slave control board Replace the cutter control board Replace the harness SC750 15 Error Name Perfect Binder Master EEPROM Read Error Pattern D Error Condition Data written to the EEPROM does not match data read from the EEPROM Major Cause EEPROM defective Solution Replace the master control board EEPROM Replace the master control board SC750 16 Error Name...

Page 328: ... SC750 17 Error Name Perfect Binder Master to Inserter Initial Communication Error Pattern D Error Condition Inserter connection was detected but initial communication was not completed within 5 sec after the ConfigSet parallel signal went ON Major Cause Inserter board defective Connector loose damaged or defective Solution Reconnect the connector Replace the master control board Replace the inser...

Page 329: ...t the connector Replace the master control board Replace the inserter board Replace the harness SC750 19 Error Name Perfect Binder Software Matching Error Pattern D Error Condition The IDs of the master slave cutter inserter and relay sofware do not match Major Cause Software write failure Solution Download the software SC750 20 Error Name Perfect Binder 24V Check Signal Error 1 Pattern D Error Co...

Page 330: ...rror Condition Front door L RWS and top cover sensor are closed but the top cover switch is open or the 24V2 monitoring signal of the master control board was OFF for more than 5 sec Top cover sensor or top cover switch is defective Major Cause Front door L RSW defective Top cover switch defective Top cover sensor defective Master board defective Solution Reconnect the connector Replace the front ...

Page 331: ...efective Master board defective Solution Reconnect the connector Replace the front door L RSW Replace the top cover switch Replace the top cover sensor Replace the slave board Replace the sensor harness SC750 23 Error Name Perfect Binder 24V Check Signal Error 4 Pattern D Error Condition Regardless of front door status the 24V3 check signal of the slave control board does not go OFF within 5 sec m...

Page 332: ...s SC occurs when the lock signal is detected after 12 sec Major Cause Right power supply fan is overloaded or defective Slave control board is defective Solution Reconnect the connector Replace the right power supply fan Replace the slave control board Replace the motor harness SC750 25 Error Name Perfect Binder Power Supply Fan Center Lock Error Pattern D Error Condition When the center power sup...

Page 333: ...t power supply fan is overloaded or defective Slave control board is defective Solution Reconnect the connector Replace the left power supply fan Replace the slave control board Replace the motor harness SC750 27 to 36 Error Name 750 27 Perfect Binder Spine Plate Fan Front Lock Error 750 28 Perfect Binder Spine Plate lower Fan Right Lock Error 750 29 Perfect Binder Spine Plate Upper Fan Front Lock...

Page 334: ... Cause The fan overloaded or defective Slave control board defective Target fan 750 27 Spine plate fan front 750 28 Spine plate lower fan right 750 29 Spine plate upper fan front 750 30 Spine plate upper fan right 750 31 Signature fan 2 front 750 32 Signature fan 2 rear 750 33 Signature fan 1 front 750 34 Signature fan 1 rear 750 35 Glue supply fan high 750 36 Glue supply fan L Solution Reconnect ...

Page 335: ...sor Replace the cutter control board Replace the motor harness Replace the sensor harness SC750 38 Error Name Perfect Binder Grip HP Sensor Late Error Pattern D Error Condition The HP sensor does not go ON after the grip unit was released and moved 76 mm Major Cause Grip motor defective Grip HP sensor defective There is overload Sensor flag defective Connector damaged or defective Solution Reconne...

Page 336: ...86 mm Major Cause Grip motor defective Grip end sensor defective There is overload Sensor flag defective Connector damaged or defective Solution Reconnect the connector Replace the grip motor Replace the grip end sensor Replace the cutter control board Replace the motor harness Replace the sensor harness SC750 40 Error Name Perfect Binder Grip End Sensor Late Error Pattern D Error Condition The gr...

Page 337: ...ct Binder Left Trimming Buffer HP Sensor Lag Error Pattern D Error Condition The left trimmings buffer HP sensor did not go OFF within 3 sec after the trimmings buffer moved away from the sensor Major Cause Trimmings buffer motor defective Left trimmings buffer HP sensor defective Overload Connector damaged or defective Buffer full of trimmings Solution Reconnect the connector Replace the trimming...

Page 338: ...sensor defective Overload Connector damaged or defective Buffer full of trimmings Solution Reconnect the connector Replace the trimming buffer motor Replace the left trimming buffer HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 43 Error Name Perfect Binder Right Trimming Buffer HP Sensor Lag Error Pattern D Error Condi...

Page 339: ...Clear the signature jam SC750 44 Error Name Perfect Binder Right Trimming Buffer HP Sensor Late Error Pattern D Error Condition The right trimmings buffer HP sensor did not go OFF within 5 sec after the trimmings buffer moved toward the sensor Major Cause Trimmings buffer motor defective Right trimmings buffer HP sensor defective Overload Connector damaged or defective Buffer full of trimmings Sol...

Page 340: ...ive Overload Connector damaged or defective Buffer full of trimmings Solution Reconnect the connector Replace the trimming buffer motor Replace the trimming buffer encoder sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 46 Error Name Perfect Binder Thrust Plate Operation Error Pattern D Error Condition The thrust press plat...

Page 341: ...ear the signature jam SC750 47 Error Name Perfect Binder Thrust Plate Retraction Error Pattern D Error Condition The paper press plate sensor does not go ON after the trimmings buffer moved to the right for 3 sec blocked by jammed trimming scraps Major Cause Trimmings buffer motor defective Thrust plate sensor defective Overload Connector damaged or defective Buffer full of trimmings Solution Reco...

Page 342: ...lection buffer tray HP sensor defective Overload Connector damaged or defective Blocked by paper scraps Solution Reconnect the connector Replace the book buffer tray motor Replace the book collection buffer tray HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 49 Error Name Perfect Binder Book Collection Buffer Tray HP Se...

Page 343: ...ce the sensor harness Clear the signature jam SC750 50 Error Name Perfect Binder Press HP Sensor Lag Error Pattern D Error Condition During press plate operation when trimming the edge press plate HP sensor does not OFF after it has moved the prescribed distance Major Cause Edge press plate motor defective Press HP sensor defective Overload Connector damaged or defective Solution Reconnect the con...

Page 344: ... motor defective Press HP sensor defective Overload Motor or sensor disconnected Press end sensor defective Solution Reconnect the connector Replace the edge press plate motor Replace the press HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness SC750 52 Error Name Perfect Binder Press End Sensor Lag Jam Pattern D Error Condition After the press plate re...

Page 345: ...tern D Error Condition The press end sensor does not go ON within 8 sec after press operation started Operation stopped when the press end sensor went ON but sensor went OFF after operation stopped Major Cause Edge press plate motor defective Press end sensor defective Overload Motor sensor disconnected No data about book thickness received Solution Reconnect the connector Replace the edge press p...

Page 346: ...tion Reconnect the connector Replace the press limit sensor Replace the press HP sensor Replace the cutter control board Replace the sensor harness SC750 55 Error Name Perfect Binder Slide HP Sensor Lag Error Pattern D Error Condition When the slide was raised the slide HP sensor does not go OFF after it moved 180 mm Major Cause Slide motor defective Slide HP sensor defective Overload Motor sensor...

Page 347: ...tern D Error Condition The slide HP sensor does not go ON after the slide was lowered and moved 180 mm Major Cause Slide motor defective Slide HP sensor defective Overload Motor sensor disconnected Book jam Solution Reconnect the connector Replace the slide motor Replace the slide HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature ja...

Page 348: ...rotation HP sensor right Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 58 Error Name Perfect Binder Book Rotation HP Sensor Right Late Error Pattern D Error Condition The book rotation HP 1 right sensor does not go ON after the book was rotated 440 degrees The book rotation HP 1 right sensor does not go ON after the book was rot...

Page 349: ...k rotation HP sensor 2 right does not go OFF after the book was rotated 50 degrees The book rotation HP sensor 2 left does not go OFF after the book was rotated 20 degrees toward the cutting position Major Cause Book rotation motor 2 left defective Book rotation HP sensor 2 left defective Overload Motor sensor disconnected Book jam Solution Reconnect the connector Replace the book rotation motor 2...

Page 350: ...d distance Major Cause Book rotation motor 2 left defective Book rotation HP 2 left sensor defective Overload Motor sensor disconnected Book jam Solution Reconnect the connector Replace the book rotation HP 2 left sensor Replace the book rotation HP sensor 2 left Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 61 Error Name Perfec...

Page 351: ...s Replace the sensor harness SC750 62 Error Name Perfect Binder Cutter Rear HP Sensor Late Error Pattern D Error Condition When the blade was moved to the rear it did not arrive at the home position after 122 mm of movement Major Cause Cutter motor defective Blade sensors 1 2 defective Motor sensor disconnected Overload Solution Reconnect the connector Replace the cutter motor Replace the blade se...

Page 352: ...m of movement Major Cause Cutter motor defective Blade sensors 1 2 defective Motor sensor disconnected Overload Solution Reconnect the connector Replace the cutter motor Replace the blade sensors 1 2 Replace the cutter control board Replace the motor harness Replace the sensor harness SC750 64 Error Name Perfect Binder Cutter Front HP Sensor Lag Error Pattern D Error Condition When the blade is mo...

Page 353: ...m front to rear during cutting blade sensor 1 does not go ON after enough time has elapsed for the blade to move 61 mm When moving from front to rear during cutting blade sensor 1 does not go ON after 10 sec have elapsed Major Cause Cutter motor defective Blade sensors 1 defective Motor sensor disconnected Overload Blade is dull and not cutting efficiently Solution Reconnect the connector Replace ...

Page 354: ...1 does not go OFF after 10 sec have elapsed Major Cause Cutter motor defective Blade sensors 1 defective Motor sensor disconnected Overload Blade is dull and not cutting efficiently Solution Reconnect the connector Replace the cutter motor Replace the blade sensors 1 Replace the cutter control board Replace the motor harness Replace the sensor harness Replace the blade SC750 67 Error Name Perfect ...

Page 355: ...sor Lag Error Pattern D Error Condition During tray lifting the book tray lift sensor does not go off after 10 sec The book lift sensor does not go off after enough time has elapsed for the tray to move more than 10 mm Major Cause Book lift tray motor defective Book lift tray HP sensor defective Motor sensor disconnected Overload Solution Reconnect the connector Replace the book lift tray motor Re...

Page 356: ...ted Overload Book jam Bundle dropped Solution Reconnect the connector Replace the book lift tray motor Replace the book lift tray HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC750 70 Error Name Perfect Binder Book Lift Tray Motor Rotation Error Pattern D Error Condition No encoder lock input is received within 50 ms during...

Page 357: ... HP sensor does not go OFF within 1 sec after it went ON The book output tray HP sensor does not go OFF after enough time has elapsed for the tray to move more than 10 mm Major Cause Book output belt motor defective Book output tray HP sensor defective Motor sensor disconnected Overload Solution Reconnect the connector Replace the book output belt motor Replace the book output tray HP sensor Repla...

Page 358: ...k output tray HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness SC750 73 Error Name Perfect Binder Blade Cradle HP Sensor Lag Error Pattern D Error Condition While the blade is retracting to the home position the blade cradle sensor does not go OFF after enough time has elapsed for the blade to move 12 mm Major Cause Blade cradle motor defective Blade ...

Page 359: ... ON after enough time has elapsed for the blade to move 21 mm Major Cause Blade cradle motor defective Blade cradle HP sensor defective Motor sensor disconnected Overload Blade cradle or cutter physically jammed Solution Reconnect the connector Replace the blade cradle motor Replace the blade cradle HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Rem...

Page 360: ...lace the cutter control board Replace the SOL harness Replace the sensor harness SC750 76 Error Name Perfect Binder Glue Heater Error Pattern D Error Condition The glue heater thermistor detected higher that 200 degrees for more than 1 sec Major Cause Glue temperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace t...

Page 361: ...heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board SC750 78 Error Name Perfect Binder Glue Heater Startup Error 1 Pattern D Error Condition Glue temperature thermistor does not detect a temperature of 140 degrees within 200 sec after it detected a temperature of over 50 degrees Major Cause Glue temperature thermistor defective Gl...

Page 362: ...mperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board SC750 80 Error Name Perfect Binder High Temperature Error Pattern D Error Condition Thermistor detected abnormal high temperature Major Cause Glue abnormal temperature thermistor defective Glue heater defective Slave board defective Solution Re...

Page 363: ...or Replace the gluing unit Replace the slave board SC750 82 Error Name Perfect Binder Glue Level Thermistor Error 1 Pattern D Error Condition After glue warm up is completed the glue level thermistor detected a temperature of over 170 degrees for more than 10 sec Major Cause Glue level thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the glu...

Page 364: ...econnect the connector Replace the gluing unit Replace the slave board SC750 84 Error Name Perfect Binder Thermistor Disconnect Error Pattern D Error Condition The glue abnormal temperature thermistor detected a temperature of less than 5 degrees for 1 sec or more than 10 sec after power on However if the thermistor detected less than 100 degrees after measuring temperature at start up temperature...

Page 365: ...n 10 sec Other modes detected the error at the start of temperature adjustment Temperature adjustment stops and error detection is also stopped There will not be error detection when temperature adjustment is stopped Major Cause Glue level thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board SC750 86 Error...

Page 366: ...ror Condition The A D value of the internal temperature thermostat was detected to be below 20 degrees for 1 sec Major Cause Internal temperature thermistor defective Slave board defective Solution Reconnect the connector Replace the internal temperature thermistor Replace the slave board Replace the thermistor harness SC750 88 Error Name Perfect Binder Internal Temperature Thermostat Error Patter...

Page 367: ...rfect Binder Glue Heater Startup Error 2 Pattern D Error Condition The warm up temperature was above the 5C target for the glue vat temperature Not detected within 100 sec after machine warm up Major Cause Internal temperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the internal temperature thermistor Replace the gluing unit Replace...

Page 368: ...tive Solution Reconnect the connector Replace the internal temperature thermistor Replace the gluing unit Replace the slave board Replace the thermistor harness SC751 11 Error Name Perfect Binder Glue Heater Startup Error 4 Pattern D Error Condition At the end of temperature adjustment at power on warm up did not complete within 500 sec The glue vat temperature did not reach the warm up temperatur...

Page 369: ...se damaged or defective Thermistor defective Slave board defective Solution Reconnect the connector Check the room temperature 0 C or higher Replace the internal temperature thermistor Replace the slave board Replace the thermistor harness SC751 13 Error Name Perfect Binder Glue Low Limit Late Error Pattern D Error Condition The level of the glue in the vat was detected below the lower limit for f...

Page 370: ...the glue level above the lower limit the glue level thermistor did not detect the level of the glue at the upper limit even after 12 glue pellets were supplied Major Cause Glue clogged or glue supply defective Glue level thermistor connector loose damaged or defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board Check the remaining amount o...

Page 371: ...heck the gluing unit SC751 16 Error Name Perfect Binder Glue Level Thermistor Adjustment Value Error Pattern D Error Condition Temperature detected by glue level thermistor out of range for lower limit 128 C 14 C Temperature detected by glue level thermistor out of range for upper limit 142 C 10 C Glue level thermistor adjustment value for low limit is larger than the upper limit Difference betwee...

Page 372: ... D A output value went higher than 3 5V Major Cause Timing sensor connector loose damaged or defective Sensor defective Master control board disconnected or defective Solution Reconnect the connector Clean the sensor Replace the timing sensor Replace the master control board Replace the sensor harness SC751 18 Error Name Perfect Binder Cover Registration Sensor Adjustment High Value Error Pattern ...

Page 373: ...The cover horizontal registration sensor S A D input value was lower than 3 2 to 3 54V and the A D input value did not go higher than 3 2 to 3 54V even after cover registration sensor S D A output value output went higher than 3 7V Major Cause Cover horizontal registration sensor S connector loose damaged or defective Sensor defective Slave control board defective Solution Reconnect the connector ...

Page 374: ...or Clean the sensor Replace the cover horizontal registration sensor L Replace the slave control board Replace the sensor harness SC751 21 Error Name Perfect Binder Signature Exit Sensor Adjustment High Value Error Pattern D Error Condition The signature exit sensor A D input value was lower than 3 2 to 3 54V and the A D input value did not go higher than 3 2 to 3 54V even after the cover registra...

Page 375: ...r than 3 7V Major Cause LE detect sensor connector loose damaged or defective Sensor defective Slave control board disconnected defective Solution Reconnect the connector Replace the LE detect sensor Replace the slave control board Replace the sensor harness SC751 23 Error Name Perfect Binder Entrance Path Sensor Adjustment High Value Error Pattern D Error Condition When the entrance path sensor w...

Page 376: ...V even after the sensor D A output was more than 3 3V Major Cause Book registration sensor connector loose damaged or defective Cutter control board disconnected defective Solution Reconnect the connector Replace the book registration sensor Replace the cutter control board Replace the sensor harness SC751 25 Error Name Perfect Binder Timing Sensor Adjustment Low Value Error Pattern D Error Condit...

Page 377: ... cover registration sensor A D input value was higher than 3 0 to 3 5V the A D input value did not enter the range 3 0 to 3 5V even after the cover registration sensor D A output value output was lowered 0 1V Major Cause Cover registration sensor connector loose damaged or defective Sensor defective Master control board disconnected defective Solution Reconnect the connector Replace the cover regi...

Page 378: ...ration sensor S Replace the slave control board Replace the sensor harness SC751 28 Error Name Perfect Binder Cover Horizontal Registration Sensor L Adjustment Low Value Error Pattern D Error Condition The cover horizontal registration sensor L A D input value was higher than 3 2 to 3 54V and the A D input value did enter the range 3 2 to 3 54V even the sensor D A output value output was lowered 0...

Page 379: ...tive Sensor defective Slave control board disconnected defective Solution Reconnect the connector Replace the signature exit sensor Replace the slave control board Replace the sensor harness SC751 30 Error Name Perfect Binder LE Detect Sensor Adjustment Low Value Error Pattern D Error Condition The LE detect sensor A D input value was higher than 3 2 to 3 54V and the sensor A D input value did not...

Page 380: ...e sensor D A output was lowered to 0V Major Cause Entrance path sensor connector loose damaged or defective Sensor defective Cutter control board disconnected defective Solution Reconnect the connector Replace the entrance path sensor Replace the cutter control board Replace the sensor harness SC751 32 Error Name Perfect Binder Book Registration Sensor Adjustment Low Value Error Pattern D Error Co...

Page 381: ...tion The LE detect sensor does not detect paper stack even though transport completed signal was sent from the slave control board Major Cause LE detect sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the signature exit roller motor Replace the LE detect sensor Replace the slave control board Replace the cutter control board Replace the motor h...

Page 382: ...sor Replace the slave control board Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam SC751 35 Error Name Perfect Binder Book Registration Sensor Late Error Pattern D Error Condition At the start of cutter registration the book registration sensor did not go ON The stack could not be detected for fore edge cutting Major Cause Book registr...

Page 383: ...loose damaged or defective Sensor defective Solution Reconnect the connector Replace the signature exit sensor Replace the LE detect sensor Replace the slave control board Replace the sensor harness Clear the signature jam SC751 37 Error Name Perfect Binder Entrance Path Sensor Late Error Pattern D Error Condition During automatic exit operation the entrance path sensor does not detect paper withi...

Page 384: ...r Pattern D Error Condition There was no stack received from the sub grip unit the main grip signature sensor detected no stack Major Cause Main grip signature sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the signature movement motor Replace the main grip signature sensor Replace the slave control board Replace the motor harness Replace the ...

Page 385: ... Binder Book Registration Sensor Lag Error Pattern D Error Condition Book registration sensor Detected ON at the end of initialization after power on Detected ON at the end of automatic exit operation Detected ON at the end of book binding and automatic exit Could detect no stack at fore edge cutting Detected ON at end of grip operation during book binding Major Cause Book registration sensor conn...

Page 386: ...attern D Error Condition The edge press plate HP sensor remained OFF after disposing trimmed paper and the trimmings buffer was moved 19 mm to the right After the trimmings buffer door was opened and closed to check for paper scraps the machine detected paper scrap jam 3 times and issued the alarm after the 2nd detection There are scraps in the trimmings buffer and at the edge press plate Major Ca...

Page 387: ...r could be detected even after opening the sub grip unit Major Cause Paper remains in the sub grip unit Sub grip paper sensor connector loose damaged or defective Solution Reconnect the connector Replace the SG motor Replace the sub grip paper sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam SC751 44 Error Name Perfect Binder Main ...

Page 388: ...Error Name Perfect Binder Signature Thickness Sensor Minimum Value Error Pattern D Error Condition When the result of the signature thickness detection A D value was adjusted the minimum value 0 mm was smaller than the A D value of 30 Major Cause Signature thickness sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Specify the signature thickness again R...

Page 389: ...gain Replace the signature thickness sensor Replace the master control board EEPROM Replace the slave control board Replace the master control board Replace the VR harness SC751 47 Error Name Perfect Binder Signature Signature Thickness Sensor Value Unstable Error Pattern D Error Condition The signature thickness reading did not change even after the main grip unit opened and closed Major Cause Si...

Page 390: ...at power on and remained on for 4240 ms When the glue vat HP sensor rear moved from the HP to the front the glue vat HP sensor was already OFF Major Cause Glue vat roller motor connector loose damaged or defective Motor defective Glue vat HP sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the glue vat roller motor Replace the glue vat HP sensor...

Page 391: ...Replace the glue vat roller motor Replace the glue vat HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC751 50 Error Name Perfect Binder Glue Vat Roller Motor Error Pattern D Error Condition The glue vat roller rotation sensor could not detect rotation of the glue vat roller motor within 1200 ms of motor operation Major Cause Glue vat roller motor co...

Page 392: ...or loose damaged or defective Motor defective Glue pellets jammed Glue roller HP sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the glue supply motor Replace the glue roller HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness Remove the cause of jam glue pellets SC751 52 Error Name Perfect Binder Glue...

Page 393: ...ue pellets SC751 53 Error Name Perfect Binder Spine Fold HP Sensor L Late Error Pattern D Error Condition The spine fold HP sensor left did not go ON during spine folding even after the spine fold motor left was operating for 5805 ms or enough time elapsed for the plate to travel 101 25 mm When the spine fold plate moved from the open to closed position the spine fold HP sensor left was already OF...

Page 394: ...erating for 500 ms When the spine fold plate moved from the close to open position the spine fold HP sensor left was already ON Major Cause Spine fold motor L connector loose damaged or defective Motor defective Spine fold HP sensor L connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the spine fold motor L Replace the spine fold HP sensor L Replace the ...

Page 395: ... Reconnect the connector Replace the spine fold motor L Replace the spine close sensor L Replace the slave control board Replace the motor harness Replace the sensor harness SC751 56 Error Name Perfect Binder Left Spine Fold Plate Open Error Pattern D Error Condition In the operation of the left spine fold plate the left spine close sensor did not go OFF even after the left spine fold plate motor ...

Page 396: ...tor loose damaged or defective Sensor defective Spine close sensor L connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the spine fold HP sensor L Replace the spine close sensor L Replace the slave control board Replace the sensor harness SC751 58 Error Name Perfect Binder Spine Fold HP Sensor R Error Pattern D Error Condition The spine fold HP sensor ri...

Page 397: ...eplace the sensor harness SC751 59 Error Name Perfect Binder Spine Fold HP Sensor R Lag Error Pattern D Error Condition The spine fold right HP sensor did not go OFF when the spine fold plate closed even while the spine fold motor right was operating for 500 ms When the spine fold plate moved from the closed to open position the spine fold HP sensor right was already ON Major Cause Spine fold moto...

Page 398: ...osed to open position the spine fold press sensor right was already OFF Major Cause Spine fold motor R connector loose damaged or defective Motor defective Spine fold press sensor R connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the spine fold motor R Replace the spine fold press sensor R Replace the slave control board Replace the motor harness Repl...

Page 399: ... spine fold press sensor R Replace the slave control board Replace the motor harness Replace the sensor harness SC751 62 Error Name Perfect Binder Spine Fold HP Sensor R Error Pattern D Error Condition The spine fold HP sensor R and spine fold press sensor R went ON at the same time Major Cause Spine fold HP sensor R connector loose damaged or defective Sensor defective Spine fold press sensor R c...

Page 400: ... defective Sensor defective Solution Reconnect the connector Replace the spine plate motor Replace the spine open sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC751 64 Error Name Perfect Binder Spine Fold Plate Open Position Lag Error Pattern D Error Condition At the start of spine fold operation the spine plate open sensor did not go OFF even after t...

Page 401: ...old operation the spine plate close sensor did not go ON even after the spine plate motor operated for 2250 ms 93 75 mm of feed Major Cause Spine plate motor connector loose damaged or defective Motor defective Spine close sensor connector loose damaged or defective Sensor defective Solution Reconnect the connector Replace the spine plate motor Replace the spine close sensor Replace the slave cont...

Page 402: ... connector Replace the spine plate motor Replace the spine close sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC751 67 Error Name Perfect Binder Front Door Lock Error Pattern D Error Condition The front door lock release sensor did not go off even though the door was locked Major Cause Front door lock solenoid defective Front door lock release sensor ...

Page 403: ...lease sensor defective Connector loose broken defective Solution Reconnect the connector Replace the front door lock solenoid Replace the front door lock release sensor Replace the master control board Replace the SOL harness Replace the sensor harness SC751 69 Error Name Perfect Binder Front Door Force Open Error Pattern D Error Condition The front door was detected open even though it was locked...

Page 404: ...ft operation the switchback flapper HP sensor did not go ON even though the switchback flapper motor operated long enough for lifting through an arc of 50 degrees Major Cause Switchback flapper HP sensor defective Switchback flapper motor defective Solution Replace the switchback flapper motor Replace the switchback flapper HP sensor Replace the master control board Replace the motor harness Repla...

Page 405: ...rol board Replace the motor harness Replace the sensor harness Reconnect the connector SC751 72 Error Name Perfect Binder TE Press Lever HP Sensor Late Error Pattern D Error Condition When the trailing edge press lever was released the TE press lever HP sensor did not go ON even though the TE press lever motor operated long enough to move the lever through and arc of 30 degrees Major Cause TE pres...

Page 406: ...se TE press lever sensor defective TE press lever motor defective Solution Reconnect the connector Replace the TE press lever motor Replace the TE press lever HP sensor Replace the master control board Replace the motor harness Replace the sensor harness SC751 74 Error Name Perfect Binder Jog Fence Front HP Sensor Late Error Pattern D Error Condition The front jog fence HP sensor did not go ON eve...

Page 407: ...aper was being jogged the jog fence front HP sensor did not go OFF after the front jog fence motor operated long enough for 40 mm of feed Major Cause Jog fence front HP sensor defective Jog fence front motor defective Connector loose broken defective Solution Reconnect the connector Replace the jog fence front motor Replace the jog fence front HP sensor Replace the master control board Replace the...

Page 408: ... Replace the motor harness Replace the sensor harness SC751 77 Error Name Perfect Binder Jog Fence Large HP Sensor Lag Error Pattern D Error Condition While large size paper was being jogged the jog fence front large HP sensor did not go OFF after the front jog fence motor operated long enough for 20 mm of feed Major Cause Jog fence front large HP sensor defective Jog fence front motor defective C...

Page 409: ...econnect the connector Replace the jog fence right motor Replace the jog fence right HP sensor Replace the master control board Replace the motor harness Replace the sensor harness SC751 79 Error Name Perfect Binder Jog Fence Right HP Sensor Lag Error Pattern D Error Condition While small size paper was being jogged the jog fence right HP sensor did not go OFF after the right jog fence motor opera...

Page 410: ...size paper was being jogged the right jog fence large HP sensor did not go ON even though the jog fence front motor operated long enough for 70mm of feed Major Cause Jog fence right large HP sensor defective Jog fence right motor defective Solution Reconnect the connector Replace the jog fence right motor Replace the jog fence right large HP sensor Replace the master control board Replace the moto...

Page 411: ...ster control board Replace the motor harness Replace the sensor harness SC751 82 Error Name Perfect Binder Switchback Roller HP Sensor Late Error Pattern D Error Condition During the switchback roller lift operation the switchback roller HP sensor did not go ON even though the switchback roller lift motor operated long enough for lifting through an arc of 40 degrees Major Cause Switchback roller H...

Page 412: ... motor defective Connector loose damaged or defective Solution Reconnect the connector Replace the switchback lift motor Replace the switchback roller HP sensor Replace the master control board Replace the motor harness Replace the sensor harness SC751 84 Error Name Perfect Binder Stacking Tray Lower Limit Late Error Pattern D Error Condition When the stacking tray was lowered the tray lower limit...

Page 413: ... raised the tray lower limit sensor did not go OFF after the stacking tray lift motor had operated long enough for 30mm of lift Major Cause Tray lower limit sensor defective Stacking tray lift motor defective Harness connector loose damaged or defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the tray lower limit sensor Replace the master control board Replace...

Page 414: ...rd Replace the motor harness Replace the sensor harness SC751 87 Error Name Perfect Binder Paper Detect Sensor Front No Paper Detection Error Pattern D Error Condition When the stacking tray was lowered the tray lower limit sensor did not go OFF after the stacking tray lift motor had operated long enough for 10mm of lowering Major Cause Paper detect sensor front defective Stacking tray lift motor ...

Page 415: ...tive Solution Reconnect the connector Replace the stacking tray lift motor Replace the paper detect sensor rear Replace the master control board Replace the motor harness Replace the sensor harness SC751 89 Error Name Perfect Binder Paper Detect Sensor Rear No Paper Detection Error Pattern D Error Condition When the stacking tray was lowered the paper detect sensor rear did not go OFF after the st...

Page 416: ...C Codes 408 Solution Reconnect the connector Replace the stacking tray lift motor Replace the paper detect sensor rear Replace the master control board Replace the motor harness Replace the sensor harness ...

Page 417: ...g tray lift motor defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the stack overflow sensor Replace the master control board Replace the motor harness Replace the sensor harness SC752 11 Error Name Perfect Binder Stacking Tray Low Limit Sensor Error 1 Pattern D Error Condition The stacking tray low limit sensor and the stack overflow sensor went ON at the sa...

Page 418: ...of the booklets the stack overflow sensor did not go OFF even after the stacking tray lift motor had operated long enough for 40mm of lift Major Cause Stack overflow sensor defective Stacking tray lift motor defective Harness connector loose damaged or defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the stack overflow sensor Replace the master control board ...

Page 419: ...defective Solution Reconnect the connector Replace the tray empty sensor Replace the paper detect sensors front Replace the paper detect sensors rear Replace the stack overflow sensor Replace the master control board Replace the sensor harness SC752 14 Error Name Perfect Binder Stack Tray HP Sensor Late Error Pattern D Error Condition When the tray moved to the home position the HP sensor did not ...

Page 420: ...tack tray HP sensor defective Stacking tray motor defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the stack tray HP sensor Replace the master control board Replace the motor harness Replace the sensor harness SC752 16 Error Name Perfect Binder Stack Weight Move HP Sensor Late Error Pattern D Error Condition When the tray moved to the home position the stack ...

Page 421: ...Error Pattern D Error Condition During movement away from the HP sensor the HP sensor did not go OFF after enough time for 10 mm of movement had elapsed Major Cause Stack weight HP sensor defective Stack weight motor defective Solution Reconnect the connector Replace the stack weight motor Replace the stack weight HP sensor defective Replace the master control board Replace the motor harness Repla...

Page 422: ...ver guide left HP sensor Replace the master control board Replace the motor harness Replace the sensor harness SC752 19 Error Name Perfect Binder Cover Guide HP Sensor Left Error Pattern D Error Condition The cover guide HP sensor left and cover guide left open sensor went ON at the same time Major Cause Cover guide HP sensor L defective Cover guide open sensor left Harness connector loose damaged...

Page 423: ...tion Reconnect the connector Replace the cover guide motor left Replace the Cover guide left open sensor Replace the master control board Replace the motor harness Replace the sensor harness SC752 21 Error Name Perfect Binder Cover Guide Right HP Sensor Late Error Pattern D Error Condition During movement toward the HP sensor of the right cover path the cover guide HP sensor right did not go ON af...

Page 424: ...er guide HP sensor R defective Cover guide open sensor right Harness connector loose damaged or defective Solution Reconnect the connector Replace the cover guide right HP sensor Replace the cover guide open sensor right Replace the master control board Replace the sensor harness SC752 23 Error Name Perfect Binder Right Cover Guide Release Position Late Error Pattern D Error Condition During movem...

Page 425: ...or Condition When the cover registration unit moved toward the home position the cover horizontal registration sensor did not go ON even after the cover horizontal registration motor had operated for 975 ms Major Cause Cover horizontal registration motor defective Cover registration HP sensor defective Solution Reconnect the connector Replace the cover horizontal registration motor Replace the cov...

Page 426: ...he cover horizontal registration motor Replace the registration HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 26 Error Name Perfect Binder Sub Grip HP Sensor Late Error Pattern D Error Condition During the sub grip lift operation the sub grip upper HP sensor did not go ON even though the sub grip lift motor had operated for 4110 ms Major Cause...

Page 427: ...ged or defective Solution Reconnect the connector Replace the sub grip lift motor Replace the sub grip upper HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 28 Error Name Perfect Binder Sub Grip Size HP Sensor Late Error Pattern D Error Condition When the sub grip unit opened horizontally the size move HP sensor did not go ON even after the size...

Page 428: ...closed horizontally the size move HP sensor did not go OFF even after the size move motor had operated for 500 ms or operated long enough for 108 75 mm of movement After the sub grip unit moved from the horizontal close position to the open position the size shift HP sensor was already ON Major Cause Sub grip size motor defective Sub grip size HP sensor defective Harness connector loose damaged or...

Page 429: ...efective Solution Replace the SG motor Replace the SG open sensor Replace the slave control board Replace the motor harness Replace the sensor harness Reconnect the connector SC752 31 Error Name Perfect Binder Sub Grip Open Position Lag Error Pattern D Error Condition At the start of the sub grip close operation the SG open sensor did not go OFF even after the SG motor had operated for 500 ms Majo...

Page 430: ...ttern D Error Condition At the start of the sub grip close operation the SG close sensor did not go ON even after the SG motor had operated for 1500 ms Major Cause SG motor defective SG close sensor defective Solution Reconnect the connector Replace the SG motor Replace the SG close sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 33 Error Name Perf...

Page 431: ... Replace the SG close sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 34 Error Name Perfect Binder Sub Grip Sensor Error Pattern D Error Condition The SG open sensor and SG close sensor went ON at the same time Major Cause SG open sensor defective SG close sensor defective Harness connector loose damaged or defective Solution Reconnect the connecto...

Page 432: ... Reconnect the connector Replace the signature movement motor Replace the signature movement HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 36 Error Name Perfect Binder Sub Grip HP Position Lag Error Pattern D Error Condition While passing the signature the sub grip HP sensor did not go OFF even though the sub grip motor had operated for 500 ms...

Page 433: ... did not go ON even though the signature move motor had operated for 3000 ms At the timing of the movement of the signature from sub grip to main grip the signature was still gripped by the main grip at the rotation HP sensor Major Cause Signature movement motor defective Signature MG position sensor defective Solution Reconnect the connector Replace the signature movement motor Replace the signat...

Page 434: ...P sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 39 Error Name Perfect Binder Main Grip Rotate Enable Position Sensor Late Error Pattern D Error Condition While moving to the sub grip home position the MG rotate enable sensor did not go ON even though the signature move motor had operated for 2475 ms Major Cause Signature move motor defective MG r...

Page 435: ...tor harness loose damaged or defective Solution Reconnect the connector Replace the signature move motor Replace the MG rotate enable sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 41 Error Name Perfect Binder Signature Move HP Sensor Error Pattern D Error Condition The signature move HP sensor and signature move MG position sensor went on at the ...

Page 436: ... grip lift the MG HP sensor did not go ON even though the main grip lift motor had operated for 6185 ms MG HP sensor did not go OFF when the main grip moved from up position to down position Major Cause MG lift motor defective MG HP sensor defective Solution Reconnect the connector Replace the MG lift motor Replace the MG HP sensor Replace the slave control board Replace the motor harness Replace ...

Page 437: ...tor Replace the MG HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 44 Error Name Perfect Binder Main Grip Press Sensor S Position Late Error Pattern D Error Condition When lifting from main grip signature registration position MG press sensor did not go ON even though the MG lift motor had operated for 95 ms Major Cause MG lift motor defective M...

Page 438: ...ve Connector harness loose damaged or defective Solution Reconnect the connector Replace the MG lift motor Replace the MG press sensor S Replace the slave control board Replace the motor harness Replace the sensor harness SC752 46 Error Name Perfect Binder Main Grip Press Sensor L Position Late Error Pattern D Error Condition When lowering cover in main grip to press position MG press sensor L did...

Page 439: ...hen raising cover in main grip from press position MG press sensor L did not go OFF even though the MG lift motor had operated for 95 ms Major Cause MG lift motor defective MG press sensor L defective Connector harness loose damaged or defective Solution Reconnect the connector Replace the MG lift motor Replace the MG press sensor L Replace the slave control board Replace the motor harness Replace...

Page 440: ...the signature exit sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam SC752 49 Error Name Perfect Binder Main Grip HP Sensor L Late Error Pattern D Error Condition During main grip lift the MG HP sensor L did not go ON even though the main grip lift motor had operated for 6185 ms Major Cause MG lift motor defective MG HP sensor L def...

Page 441: ...ce the MG lift motor Replace the MG HP sensor L Replace the slave control board Replace the motor harness Replace the sensor harness SC752 51 Error Name Perfect Binder Main Grip Rotate HP Sensor Late Error Pattern D Error Condition When rotating signature to main grip turnover position MG rotate HP sensor did not go ON even though the MG rotate motor had operated for 2250 ms There is paper present...

Page 442: ...g signature to main grip binding position the MG rotate HP sensor did not go OFF even though the MG rotate motor had operated for 500 ms Major Cause MG rotate motor defective MG rotate HP sensor defective Connector harness loose damaged or defective Solution Reconnect the connector Replace the MG rotate motor Replace the MG rotate HP sensor Replace the slave control board Replace the motor harness...

Page 443: ...ace the motor harness Replace the sensor harness SC752 54 Error Name Main Grip Rotate to Binding Position Lag Error Pattern D Error Condition When rotating signature to main grip turnover position MG rotate to binding position sensor did not go OFF even though the MG rotate motor had operated for 500 ms Major Cause MG rotate motor defective MG rotate to binding position sensor defective Connector ...

Page 444: ...ve Solution Reconnect the connector Replace the MG rotate to binding position sensor Replace the slave control board Replace the sensor harness SC752 56 Error Name Perfect Binder Main Grip Open Sensor R Late Error Pattern D Error Condition At the start of the main grip open operation the MG open sensor R did not go ON even after the MG motor R had operated for 3000 ms Major Cause Main grip motor R...

Page 445: ...Major Cause Main grip motor R defective Main grip open sensor R defective Connector or harness loose damaged or defective Solution Reconnect the connector Replace the main grip motor R Replace the MG open sensor R Replace the slave control board Replace the motor harness Replace the sensor harness SC752 58 Error Name Perfect Binder Main Grip Close Sensor R Late Error Pattern D Error Condition At t...

Page 446: ...or Pattern D Error Condition At the start of the main grip close operation the MG close sensor R did not go OFF even after the MG motor R had operated for 500 ms Major Cause Main grip motor R defective Main grip close sensor R defective Connector or harness loose damaged or defective Solution Reconnect the connector Replace the main grip motor R Replace the MG close sensor R Replace the slave cont...

Page 447: ...e main grip motor R Replace the main grip encoder sensor R Replace the slave control board Replace the motor harness Replace the sensor harness SC752 61 Error Name Perfect Binder Main Grip R Sensor Error Pattern D Error Condition The MG open sensor R and MG close sensor R went ON at the same time Major Cause Main open sensor R defective Main grip close sensor R defective Connector or harness loose...

Page 448: ... F defective Solution Reconnect the connector Replace the main grip motor F Replace the MG open sensor F Replace the slave control board Replace the motor harness Replace the sensor harness SC752 63 Error Name Perfect Binder Main Grip Open Sensor F Lag Error Pattern D Error Condition At the start of the main grip close operation the MG open sensor F did not go OFF even after the MG motor F had ope...

Page 449: ...ttern D Error Condition At the start of the main grip open operation the MG close sensor F did not go ON even after the MG motor F had operated for 3000 ms Major Cause MG motor F defective MG close sensor F defective Solution Reconnect the connector Replace the MG motor F Replace the MG close sensor F Replace the slave control board Replace the motor harness Replace the sensor harness SC752 65 Err...

Page 450: ...board Replace the motor harness Replace the sensor harness SC752 66 Error Name Perfect Binder Main Grip Motor F Rotation Error Pattern D Error Condition At the start of the main grip open close operation the MG encoder sensor F was not detected on off even after the MG motor F had operated for 200 ms Major Cause MG motor F defective MG encoder sensor F defective Connector or harness loose damaged ...

Page 451: ...ace the MG open sensor F Replace the MG encoder sensor F Replace the slave control board Replace the sensor harness SC752 68 Error Name Perfect Binder Signature Exit Path HP Sensor Late Error Pattern D Error Condition During signature output roller separation the signature exit path sensor did not go ON even after the signature exit path motor was ON for 750 ms Major Cause Signature path exit moto...

Page 452: ...ms Major Cause Signature path exit motor defective Signature path exit HP sensor defective Connector loose damaged or defective Solution Reconnect the connector Replace the signature path exit motor Replace the signature path exit HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness SC752 70 Error Name Perfect Binder Signature Path Exit Press Sensor Late E...

Page 453: ... Error Pattern D Error Condition During signature output roller separation the signature exit path press sensor did not go OFF even after the signature exit path motor was ON for 300 ms Major Cause Signature path exit motor defective Signature path exit press sensor defective Connector loose damaged or defective Solution Reconnect the connector Replace the signature path exit motor Replace the sig...

Page 454: ...lution Reconnect the connector Replace the signature exit roller motor Replace the leading edge sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam SC752 73 Error Name Perfect Binder Cover Interposer Tray Read Error Pattern D Error Condition At power on the data on the EEPROM returned a checksum error when the data were read Major Cau...

Page 455: ...eplace the interposer control board SC752 75 Error Name Perfect Binder Drive Switch Motor Error Down to Up Pattern D Error Condition The rack where the drive gear is mounted did not retract from the drive switch sensor after the drive switch motor operated for 3 sec Major Cause Drive switch motor defective Drive switch sensor defective Connector loose damaged or defective Solution Reconnect the co...

Page 456: ...e Connector loose damaged or defective Solution Reconnect the connector Replace the drive switch motor Replace the drive switch sensor Replace the inserter control board Replace the motor harness Replace the sensor harness SC752 77 Error Name Perfect Binder Upper Tray Low Position Late Error Pattern D Error Condition The upper tray did not leave the lower limit sensor after the upper tray lift mot...

Page 457: ...Condition The upper tray did not arrive at the PICK sensor after the upper tray lift motor had operated for 5 sec Major Cause Upper tray lift motor defective Upper tray PICK sensor defective Connector loose damaged or defective Solution Reconnect the connector Replace the upper tray lift motor Replace the upper tray PICK sensor Replace the interposer control board Replace the motor harness Replace...

Page 458: ...trol board Replace the motor harness Replace the sensor harness SC752 80 Error Name Perfect Binder Lower Tray Paper Feed Position Late Error Pattern D Error Condition The lower tray did not leave the lower tray paper feed sensor after the lower tray lift motor had operated for 5 sec Major Cause Lower tray lift motor defective Lower tray PICK sensor defective Connector loose damaged or defective So...

Page 459: ... Check for paper jam Solution After the repairs cancel the low performance mode and then turn the power OFF ON SC752 82 Error Name Perfect Binder Grip HP Sensor Lag Error Pattern B Error Condition During operation of the grip unit the HP sensor did not OFF after the grip unit moved 20 mm Major Cause Grip motor overloaded defective Grip HP sensor defective Sensor flag defective Connector loose dama...

Page 460: ...tive Connector loose damaged or defective Solution Reconnect the connector Replace the grip motor Replace the grip HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power OFF ON SC752 84 Error Name Perfect Binder Grip End Sensor Lag Error Pattern B Error Condition The grip end sensor d...

Page 461: ...C752 85 Error Name Perfect Binder Grip End Sensor Late Error Pattern B Error Condition The grip end sensor did not go on even after the booklet had been had been moved 86 mm The grip end sensor did not go on within 3 7 sec after the book was gripped Major Cause Grip motor overloaded or defective Grip end sensor defective Sensor flag defective Connector loose damaged or defective No data incoming f...

Page 462: ...r defective Left trimmings buffer HP sensor defective Buffer full of trimmings Solution Reconnect the connector Replace the trimmings buffer motor Replace the left trimmings buffer HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power OFF ON SC752 87 Error Nam...

Page 463: ... performance mode and then turn the power OFF ON SC752 88 Error Name Perfect Binder Right Trimming Buffer HP Sensor Lag Error Pattern B Error Condition The right trimmings buffer HP sensor did not go OFF within 3 sec after the trimmings buffer moved away from the sensor Major Cause Buffer full of trimmings Trimmings buffer motor defective Motor connector loose damaged or defective Right trimmings ...

Page 464: ...trimmings buffer moved toward the sensor Major Cause Buffer full of trimmings Trimmings buffer motor defective Motor connector loose damaged ordefective Right trimmings buffer HP sensor defective Solution Reconnect the connector Replace the trimmings buffer motor Replace the right trimmings buffer HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear...

Page 465: ...ings Solution Reconnect the connector Replace the trimmings buffer motor Replace the trimming buffer encoder sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 11 Error Name Perfect Binder Thrust plate operation error Pattern B Error Condition The...

Page 466: ... performance mode and then turn the power off on SC753 12 Error Name Perfect Binder Thrust plate retraction error Pattern B Error Condition The paper press plate sensor did not go ON after the trimmings buffer moved to the right for 3 sec blocked by jammed trimming scraps Major Cause Trimmings buffer motor defective Motor connector loose broken defective Thrust plate sensor defective Buffer full o...

Page 467: ...d defective Book collection buffer tray HP sensor loose broken defective Mechanism blocked by paper scraps Solution Reconnect the connector Replace the book buffer tray motor Replace the book collection buffer tray HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn t...

Page 468: ...el the low performance mode and then turn the power off on SC753 15 Error Name Perfect Binder Press HP sensor lag error Pattern B Error Condition During press plate operation during trimming the edge press plate HP sensor did not OFF after it had time to move the prescribed distance Major Cause Edge press plate motor connection loose broken defective Motor overloaded defective Edge press plate HP ...

Page 469: ...onnection loose broken defective Motor overloaded Motor defective Edge press plate HP sensor connection loose broken defective Sensor defective Solution Reconnect the connector Replace the edge press plate motor Replace the edge press plate HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn...

Page 470: ...r off on SC753 18 Error Name Perfect Binder Press end sensor late jam Pattern B Error Condition The press end sensor did not go ON within 8 sec after the press operation started Operation stopped when the press end sensor went ON but sensor went off after the operation stopped Major Cause Edge press plate motor connector loose broken defective Motor overloaded defective Press end sensor connector ...

Page 471: ...otor overloaded defective Slide HP sensor connection loose broken defective Sensor defective Solution Reconnect the connector Replace the slide motor Replace the slide HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 20 Error Name Perfect Bin...

Page 472: ... Error Name Perfect Binder Book rotation HP sensor right lag error Pattern B Error Condition The book rotation HP sensor did not go OFF after the book was rotated 60 degrees The book rotation HP sensor did not go OFF after the book was rotated 30 degrees Major Cause Book rotation motor 1 right connector loose broken defective Motor overloaded obstructed defective Book rotation HP sensor right conn...

Page 473: ...ken defective Motor overloaded obstructed defective Book rotation HP sensor right connector loose broken defective Solution Reconnect the connector Replace the Book rotation motor 1 right Replace the book rotation HP sensor right Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then t...

Page 474: ...or left late error Pattern B Error Condition The book rotation HP 2 left sensor did not go ON after the book was rotated 400 degrees The book rotation HP 2 left sensor did not go ON after the book was rotated 400 degrees Before the book is rotated before cutting the book rotation HP sensor 2 left did not go on even after the book had been rotated twice the prescribed distance Major Cause Book rota...

Page 475: ...ed for 10 mm of movement Major Cause Cutter motor connector loose broken defective Motor overloaded defective Blade sensors 1 2 connectors loose broken defective Solution Reconnect the connector Replace the cutter motor Replace the blade sensor 1 2 Replace the cutter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn t...

Page 476: ...r Pattern B Error Condition When the blade moved from the rear HP sensor it did not leave the rear HP position after 20 mm of movement toward the front When the blade moved to the front the blade did not leave the home position after the length of time elapsed for 10 mm of movement Major Cause Cutter motor connector loose broken defective Motor overloaded defective Blade sensors 1 2 connectors loo...

Page 477: ... connector Replace the cutter motor Replace the blade sensor 1 2 Replace the cutter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 29 Error Name Perfect Binder Cut end late error Pattern B Error Condition During movement from front to rear during cutting blade sensor 1 did not go ON after eno...

Page 478: ... 30 Error Name Perfect Binder Cut end lag error Pattern B Error Condition During movement from rear to front during cutting blade sensor 1 did not go OFF after enough time had elapsed for the blade to move 61 mm During movement from rear to front during cutting blade sensor 1 did not go OFF after 10 sec had elapsed Major Cause Cutter motor connector loose broken defective Motor overloaded defectiv...

Page 479: ...o off after enough time had elapsed to move the tray more than 10 mm Major Cause Book lift tray motor connector loose broken defective Motor overloaded defective Book lift tray HP sensor connector loose broken defective Sensor defective Solution Reconnect the connector Replace book lift tray motor Replace book lift tray HP sensor Replace the cutter control board Replace the motor harness Replace t...

Page 480: ...t tray HP sensor Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 33 Error Name Perfect Binder Book lift tray motor rotation error Pattern B Error Condition No encoder lock input received within 50 ms during operation Major Cause Book lift motor connec...

Page 481: ...hin 1 sec after it went ON The book output tray HP sensor did not go OFF after enough time had elapsed for the tray to move more than 10 mm Major Cause Book output belt motor connector loose broken defective Motor overloaded defective Book output tray HP sensor connector loose broken defective Sensor defective Solution Reconnect the connector Replace the book output belt motor Replace the book out...

Page 482: ...lace the cutter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 36 Error Name Perfect Binder Blade cradle HP sensor lag error Pattern B Error Condition While the blade was retracting to the home position the blade cradle sensor did not go OFF after enough time had elapsed for the blade to move...

Page 483: ... after enough time had elapsed for 21 mm of movement Major Cause Blade cradle motor connector loose broken defective Motor defective Blade cradle HP sensor connector loose broken defective Sensor defective Blade cradle or cutter physically jammed Solution Reconnect the connector Replace the blade cradle motor Replace the blade cradle HP sensor Replace the cutter control board Replace the motor har...

Page 484: ...the SOL harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 39 Error Name Perfect Binder Glue heater error Pattern B Error Condition The glue heater thermistor registered more that 200 degrees for more than 1 sec Major Cause Glue temperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the ...

Page 485: ...perature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board After the repairs cancel the low performance mode and then turn the power off on SC753 41 Error Name Perfect Binder Glue heater startup error 1 Pattern B Error Condition Glue temperature thermistor did not detect a temperature of 140 degrees wit...

Page 486: ...thermistor detected a temperature lower than 135 degrees for more than 10 sec Major Cause Glue temperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board After the repairs cancel the low performance mode and then turn the power off on SC753 43 Error Name Perfect Binder High temperature detected in un...

Page 487: ... Condition Abnormal thermostat detection Major Cause Thermostat defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board After the repairs cancel the low performance mode and then turn the power off on SC753 45 Error Name Perfect Binder Glue level thermistor error 1 Pattern B Error Condition After glue warm up completed ...

Page 488: ... Glue level thermistor error 2 Pattern B Error Condition After glue warm up completed the glue level thermistor detected a temperature less than 100 degrees for more than 10 sec Major Cause Glue level thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board After the repairs cancel the low performance mode and...

Page 489: ... low performance mode and then turn the power off on SC753 48 Error Name Perfect Binder Glue level thermistor disconnect error Pattern B Error Condition The AD value of the glue level thermistor was above 991 LSB for 10 sec Temperature adjustment mode stops if glue level sensor detects the temperature remaining below 99 degrees for more than 10 sec Because temperature adjustment began in another m...

Page 490: ...stor defective Slave board defective Solution Reconnect the connector Replace the internal temperature thermistor Replace the slave board Replace the thermistor harness After the repairs cancel the low performance mode and then turn the power off on SC753 50 Error Name Perfect Binder Internal temperature thermostat disconnect error Pattern B Error Condition The A D value of the internal temperatur...

Page 491: ...times sampled every sec for 1 min Major Cause Internal temperature thermistor connector loose broken defective Thermistor defective Slave board defective Solution Reconnect the connector Replace the internal temperature thermistor Replace the slave board Replace the thermistor harness After the repairs cancel the low performance mode and then turn the power off on SC753 52 Error Name Perfect Binde...

Page 492: ... SC753 53 Error Name Perfect Binder Glue heater startup error 3 Pattern B Error Condition The warm up temperature was below the 5C target for the glue vat temperature Not detected within 100 sec after machine warm up Major Cause Internal temperature thermistor defective Glue heater defective Slave board defective Solution Reconnect the connector Replace the internal temperature thermistor Replace ...

Page 493: ...lave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board After the repairs cancel the low performance mode and then turn the power off on SC753 55 Error Name Perfect Binder Ambient temperature error Pattern B Error Condition Ambient temperature is not within the operational range It was between 0 C and 20 C Major Cause Internal temperature thermistor co...

Page 494: ...lue level thermistor connector loose broken defective Slave board defective Solution Reconnect the connector Replace the gluing unit Replace the slave board Check the remaining amount of glue pellets Remove the clogged glue Check the gluing unit After the repairs cancel the low performance mode and then turn the power off on SC753 57 Error Name Perfect Binder Glue high limit late error Pattern B E...

Page 495: ...ect Binder Glue lowering level error Pattern B Error Condition Without glue supply the level of the glue detected by the glue lever thermistor did not lower away from the high limit level even after application of 25 42 g Major Cause Glue clogged glue supply defective Glue level thermistor connector loose broken defective Thermistor defective Slave board defective Glue application defective Soluti...

Page 496: ...rd EEPROM data error Glue level thermistor connector loose broken defective Thermistor defective Slave board disconnected defective Solution Reconnect the connector Re set the value for glue level thermistor Replace the gluing unit Replace the master control board EEPROM Replace the slave board Replace the master control board After the repairs cancel the low performance mode and then turn the pow...

Page 497: ...ustment high value error Pattern B Error Condition The cover registration sensor A D input value was lower than 3 0 to 3 5V the A D input value did not go higher than 3 0 to 3 5V even after cover registration sensor output value output was higher than 3 5V Major Cause Cover registration sensor connector loose broken defective Sensor defective Master control board disconnected defective Solution Re...

Page 498: ...lution Reconnect the connector Clean the sensor Replace the cover horizontal registration sensor S Replace the slave control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 63 Error Name Perfect Binder Cover horizontal registration sensor L adjustment high value error Pattern B Error Condition The cover horizontal registration...

Page 499: ...exit sensor A D input value was lower than 3 2 to 3 54V the A D input value did not go higher than 3 2 to 3 54V even after cover registration sensor output value output was higher than 3 7V Major Cause Signature exit sensor connector loose broken defective Sensor defective Slave control board disconnected defective Solution Reconnect the connector Replace the signature exit sensor Replace the slav...

Page 500: ... sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 66 Error Name Perfect Binder Entrance path sensor adjustment high value error Pattern B Error Condition When the entrance path sensor was adjusted the sensor A D input was less than 2 58 V even after the sensor D A output was more than 3 3V Major Cause Entrance path sensor connector loose broken ...

Page 501: ...or Replace the book registration sensor Replace the cutter control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 68 Error Name Perfect Binder Timing sensor adjustment low value error Pattern B Error Condition The timing sensor A D input value was higher than 3 0 to 3 5V the A D input value did not enter the range 3 0 to 3 5V...

Page 502: ... was lowered 0 1V Major Cause Cover registration sensor connector loose broken defective Sensor defective Master control board disconnected defective Solution Reconnect the connector Replace the cover registration sensor Replace the master control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 70 Error Name Perfect Binder Cov...

Page 503: ...rror Pattern B Error Condition The cover horizontal registration sensor L A D input value was higher than 3 2 to 3 54V and the A D input value did enter the range 3 2 to 3 54V even sensor D A output value output was lowered 0 04V Major Cause Cover horizontal registration sensor L connector loose broken defective Sensor defective Slave control board defective Solution Reconnect the connector Replac...

Page 504: ... control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 73 Error Name Perfect Binder LE detect sensor adjustment low value error Pattern B Error Condition The LE detect sensor A D input value was higher than 3 2 to 3 54V and the sensor A D input value did not enter the range 3 2 to 3 54V even after the sensor output value was...

Page 505: ... control board disconnected defective Solution Reconnect the connector Replace the entrance path sensor Replace the cutter control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC753 75 Error Name Perfect Binder Book registration sensor adjustment low value error Pattern B Error Condition When the book registration sensor was adju...

Page 506: ...board and there was no signal that the LE detect sensor had signaled to arrival of the stack Major Cause LE detect sensor connector loose broken defective Sensor defective Solution Reconnect the connector Replace the signature exit roller motor Replace the LE detect sensor Replace the slave control board Replace the cutter control board Replace the motor harness Replace the sensor harness Replace ...

Page 507: ...gnature exit roller motor Replace the trim unit entrance sensor Replace the slave control board Replace the cutter control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 78 Error Name Perfect Binder Book registration sensor late error Pattern B Error Condition At the start of ...

Page 508: ...ature exit sensor detected paper present but the LE detect sensor had detected no paper present Major Cause Signature exit sensor defective Signature jam occurred in the cover transport unit when the power was turned on Connector loose broken defective Slave control board defective Solution Reconnect the connector Replace the signature exit sensor Replace the leading edge sensor Replace the slave ...

Page 509: ...ctive Solution Reconnect the connector Replace the signature exit roller motor Replace the trim unit entrance sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 81 Error Name Perfect Binder Main grip late error Pattern B Error Condition There was n...

Page 510: ... unit entrance sensor lag error Pattern B Error Condition At the end of initialization at power on the entrance path sensor went ON At the end of automatic exit the entrance path sensor went ON Major Cause Signature jam occurred in the trim unit Trim unit entrance sensor defective Connector loose broken defective Cutter control board defective Solution Reconnect the connector Replace the trim unit...

Page 511: ...cutting Book registration sensor detected ON at end of grip operation during book binding Major Cause Signature jam occurred in the book lift tray Book registration sensor defective Connector loose broken defective Cutter control board defective Solution Reconnect the connector Replace the book registration sensor Replace the cutter control board Replace the sensor harness Clear the signature jam ...

Page 512: ...r scrap jam 3 times and issued the alarm after the 2nd detection Major Cause There are scraps in the trimmings buffer and at the edge press plate Edge press plate HP sensor defective Trimmings buffer motor defective Connector loose broken defective Cutter control board defective Solution Reconnect the connector Replace the trimmings buffer motor Replace the edge press plate HP sensor Replace the c...

Page 513: ...sub gripper motor Replace the sub grip signature sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC753 87 Error Name Perfect Binder Main grip unit lag error Pattern B Error Condition Although cutter retracted the absence of paper could not be detected...

Page 514: ...the result of the signature thickness detection A D value was adjusted the minimum value 0 mm was smaller than the A D value of 30 Major Cause Signature thickness sensor defective Connector loose broken defective Slave control board defective Master control board defective EEPROM on the master board defective Solution Reconnect the connector Specify the signature thickness again Replace the signat...

Page 515: ...hickness sensor defective Connector loose broken defective Slave control board defective Master control board defective EEPROM on the master board defective Solution Reconnect the connector Specify the signature thickness again Replace the signature thickness sensor Replace the EEPROM on the master board Replace the slave control board Replace the master control board Replace the sensor harness Af...

Page 516: ...EPROM on the master board defective Solution Reconnect the connector Specify the signature thickness again Replace the signature thickness sensor Replace the EEPROM on the master board Replace the slave control board Replace the master control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 11 Error Name Perfect Binder Glue Va...

Page 517: ...erformance mode and then turn the power off on SC754 12 Error Name Perfect Binder Glue Roller HP Sensor Late Error Pattern B Error Condition During glue supply the glue roller HP sensor did not go ON even though the glue roller motor was operating for 1000 ms Major Cause Glue pellets jammed Glue supply motor defective Glue roller HP sensor defective Connector loose damaged or defective Slave contr...

Page 518: ... supply motor defective Glue roller HP sensor defective Connector loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the glue supply motor Replace the glue roller HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 14 Error...

Page 519: ...turn the power off on SC754 15 Error Name Perfect Binder Front Door Lock Release Error Pattern B Error Condition The front door lock release sensor did not go ON even though the door was unlocked Major Cause Front door solenoid defective Front door lock release sensor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the front do...

Page 520: ...switch Replace the master control board Replace the solenoid harness Replace the switch harness After the repairs cancel the low performance mode and then turn the power off on SC754 17 Error Name Perfect Binder Switchback Flapper HP Sensor Late Error Pattern B Error Condition During the switchback flapper lift operation the switchback flapper HP sensor did not go ON even though the switchback fla...

Page 521: ...did not go OFF even though the switchback flapper motor operated long enough for lowering through an arc of 150 degrees Major Cause Switchback flapper HP sensor defective Switchback flapper motor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the switchback flapper motor Replace the switchback flapper HP sensor Replace the mas...

Page 522: ...tor Replace the TE press lever HP sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 20 Error Name Perfect Binder TE Press Lever HP Sensor Lag Error Pattern B Error Condition When the trailing edge press lever was released the TE press lever HP sensor did not go OFF even...

Page 523: ...og fence HP sensor did not go ON even thought the jog fence motor operated long enough for 60 mm of feed Major Cause Jog fence front HP sensor defective Jog fence front motor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the jog fence front motor Replace the jog fence front HP sensor Replace the master control board Replace t...

Page 524: ...ce the jog fence front HP sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 23 Error Name Perfect Binder Jog Fence Large HP Sensor Late Error Pattern B Error Condition While large size paper was being jogged the front jog fence large HP sensor did not go ON even though ...

Page 525: ...jogged the jog fence front large HP sensor did not go OFF after the front jog fence motor operated long enough for 20 mm of feed Major Cause Jog fence front large HP sensor defective Jog fence front motor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the jog fence front motor Replace the jog fence front large HP sensor Replac...

Page 526: ...Replace the jog fence rear HP sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 26 Error Name Perfect Binder Jog Fence Rear HP Sensor Lag Error Pattern B Error Condition While small size paper was being jogged the jog fence rear HP sensor did not go OFF after the rear j...

Page 527: ... the rear jog fence large HP sensor did not go ON even though the jog fence rear motor operated long enough for 70mm of feed Major Cause Jog fence rear large HP sensor defective Jog fence rear motor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the jog fence rear motor Replace the jog fence rear large HP sensor Replace the ma...

Page 528: ... rear large HP sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 29 Error Name Perfect Binder Switchback Roller HP Sensor Late Error Pattern B Error Condition During the switchback roller lift operation the switchback roller HP sensor did not go ON even though the switc...

Page 529: ...roller HP sensor did not go OFF even though the switchback roller lift motor operated long enough for lowering through an arc of 20 degrees Major Cause Switchback roller HP sensor defective Switchback roller lift motor defective Connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the switchback roller lift motor Replace the switchback roller...

Page 530: ...t motor Replace the tray lower limit sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 32 Error Name Perfect Binder Stacking Tray Low Limit Lag Error Pattern B Error Condition When the stacking tray was raised the tray lower limit sensor did not go OFF after the stackin...

Page 531: ...id not go ON even after the stacking tray overflow sensor went ON and the stacking tray lift motor had operated for 40 mm of lift Major Cause Paper detect sensor front defective Stacking tray lift motor defective Harness connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the paper detect sensor front Rep...

Page 532: ...r detect sensor front Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 35 Error Name Perfect Binder Paper Detect Sensor Rear Paper Detection Error Pattern B Error Condition When the stacking tray was raised the paper detect sensor rear did not go ON even after the stacking tr...

Page 533: ... the paper detect sensor rear did not go OFF after the stacking tray lift motor had operated long enough for 10 mm of lowering Major Cause Paper detect sensor rear defective Stacking tray lift motor defective Harness connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the paper detect sensor rear Replace ...

Page 534: ...cking tray lift motor Replace the stack overflow sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 38 Error Name Perfect Binder Stacking Tray Low Limit Sensor Error 1 Pattern B Error Condition The stacking tray low limit sensor and the stack overflow sensor went ON at t...

Page 535: ...w sensor did not go OFF even after the stacking tray lift motor had operated long enough for 40 mm of lift Major Cause Stack overflow sensor defective Stacking tray lift motor defective Harness connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the stacking tray lift motor Replace the stack overflow sensor Replace the master control board R...

Page 536: ...nect the connector Replace the tray empty sensor Replace the paper detect sensor front Replace the paper detect sensor rear Replace the stack overflow sensor Replace the master control board Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 41 Error Name Perfect Binder Stack Tray HP Sensor Late Error Pattern B Error Condition When the...

Page 537: ...ved from the home position the HP sensor did not go OFF after enough time for 10 mm of movement had elapsed Major Cause Stack tray HP sensor defective Stacking tray motor defective Harness connector loose damaged or defective Master control board defective Solution Reconnect the connector Replace the stacking tray motor Replace the stack tray HP sensor Replace the master control board Replace the ...

Page 538: ...k weight motor Replace the stack weight HP sensor Replace the master control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 44 Error Name Perfect Binder Stack Weight HP Sensor Lag Error Pattern B Error Condition During movement away from the HP sensor the HP sensor did not go OFF after enough time fo...

Page 539: ... operation the sub grip upper HP sensor did not go ON even though the sub grip lift motor had operated for 4110 ms Major Cause Sub grip lift motor defective Sub grip upper HP sensor defective Harness connector loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the sub grip lift motor Replace the Sub grip upper HP sensor Replace the slave control board...

Page 540: ...he motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 47 Error Name Perfect Binder Sub Grip Size HP Sensor Late Error Pattern B Error Condition When the sub grip unit opened horizontally the size move HP sensor did not go ON even after the size move motor had operated for 726 ms or operated long enough for 108 75 mm of mo...

Page 541: ...o OFF even after the size move motor had operated for 500 ms or operated long enough for 108 75 mm of movement After the sub grip unit moved from the horizontal close position to the open position the size shift HP sensor was already ON Major Cause Sub grip size motor defective Sub grip size HP sensor defective Harness connector loose damaged or defective Slave control board defective Solution Rec...

Page 542: ...lave control board defective Solution Reconnect the connector Replace the SG motor Replace the SG open sensor Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 50 Error Name Perfect Binder Sub Grip Open Position Lag Error Pattern B Error Condition At the start of the sub grip c...

Page 543: ...er Sub Grip Close Position Late Error Pattern B Error Condition At the start of the sub grip close operation the SG close sensor did not go ON even after the SG motor had operated for 1500 ms Major Cause SG motor defective SG close sensor defective Harness connector loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the SG motor Replace the SG close s...

Page 544: ...ution Reconnect the connector Replace the SG motor Replace the SG close sensor Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 53 Error Name Perfect Binder Main Grip HP Sensor Late Error Pattern B Error Condition During main grip lift the MG HP sensor did not go ON even thoug...

Page 545: ... Error Pattern B Error Condition During main grip lowering the MG HP sensor did not go OFF even though the main grip lift motor had operated for 1455 ms MG HP sensor did not go ON when the main grip moved from down position to up position Major Cause MG lift motor defective MG HP sensor defective Connector harness loose damaged or defective Slave control board defective Solution Reconnect the conn...

Page 546: ... board defective Solution Reconnect the connector Replace the MG lift motor Replace the MG press sensor S Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 56 Error Name Perfect Binder Main Grip Press Sensor S Position Lag Error Pattern B Error Condition When lowering to main g...

Page 547: ...Press Sensor L Position Late Error Pattern B Error Condition When lowering cover in main grip to press position MG press sensor L did not go ON even though the MG lift motor had operated for 6185 ms Major Cause MG lift motor defective MG press sensor L defective Connector harness loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the MG lift motor Rep...

Page 548: ...d defective Solution Reconnect the connector Replace the MG lift motor Replace the MG press sensor L Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 59 Error Name Perfect Binder Signature Exit Sensor Late Error Pattern B Error Condition When signature was passed from main gri...

Page 549: ...ower off on SC754 60 Error Name Perfect Binder Main Grip HP Sensor L Late Error Pattern B Error Condition During main grip lift the MG HP sensor L did not go ON even though the main grip lift motor had operated for 6185 ms Major Cause MG lift motor defective MG HP sensor L defective Connector harness loose damaged or defective Slave control board defective Solution Reconnect the connector Replace ...

Page 550: ... defective Solution Reconnect the connector Replace the MG lift motor Replace the MG HP sensor L Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 62 Error Name Perfect Binder Main Grip Open Sensor R Late Error Pattern B Error Condition At the start of the main grip open operat...

Page 551: ...ip Open Sensor R Lag Error Pattern B Error Condition At the start of the main grip close operation the MG open sensor R did not go OFF even after the MG motor R had operated for 500 ms Major Cause Main grip motor R defective Main grip open sensor R defective Connector or harness loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the main grip motor R ...

Page 552: ...oard defective Solution Reconnect the connector Replace the main grip motor R Replace the main grip close sensor R Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 65 Error Name Perfect Binder Main Grip Close Sensor R Lag Error Pattern B Error Condition At the start of the mai...

Page 553: ...r R Rotation Error Pattern B Error Condition At the start of the main grip open operation the MG encoder sensor R was not detected on off even after the MG motor R had operated for 200 ms Major Cause Main grip motor R defective Main grip encoder sensor R defective Connector or harness loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the main grip mo...

Page 554: ...e control board defective Solution Reconnect the connector Replace the MG motor F Replace the MG open sensor F Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 68 Error Name Perfect Binder Main Grip Open Sensor F Lag Error Pattern B Error Condition At the start of the main gri...

Page 555: ...in Grip Close Sensor F Late Error Pattern B Error Condition At the start of the main grip open operation the MG close sensor F did not go ON even after the MG motor F had operated for 3000 ms Major Cause MG motor F defective MG close sensor F defective Connector or harness loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the MG motor F Replace the M...

Page 556: ...rd defective Solution Reconnect the connector Replace the MG motor F Replace the MG close sensor F Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 71 Error Name Perfect Binder Main Grip Motor F Rotation Error Pattern B Error Condition At the start of the main grip open close ...

Page 557: ...ate Error Pattern B Error Condition During signature output roller separation the signature exit path sensor did not go ON even after the signature exit path motor was ON for 750 ms Major Cause Signature path exit motor defective Signature path exit HP sensor defective Connector loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the signature path exi...

Page 558: ...on Reconnect the connector Replace the signature path exit motor Replace the signature path exit HP sensor Replace the slave control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 74 Error Name Perfect Binder Signature Path Exit Press Sensor Late Error Pattern B Error Condition During signature exit ...

Page 559: ...r Late Error Pattern B Error Condition During signature output roller separation the signature exit path press sensor did not go OFF even after the signature exit path motor was ON for 300 ms Major Cause Signature path exit motor defective Signature path exit press sensor defective Connector loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the signa...

Page 560: ...tor loose damaged or defective Slave control board defective Solution Reconnect the connector Replace the signature exit roller motor Replace the leading edge sensor Replace the slave control board Replace the motor harness Replace the sensor harness Clear the signature jam After the repairs cancel the low performance mode and then turn the power off on SC754 77 Error Name Perfect Binder Drive Swi...

Page 561: ...8 Error Name Perfect Binder Drive Switch Motor Error Up to Down Pattern B Error Condition The rack where the drive gear is mounted was late arriving at the drive switch sensor after the drive switch motor operated for 3 sec Major Cause Drive switch motor defective Drive switch sensor defective Connector loose damaged or defective Inserter control board defective Solution Reconnect the connector Re...

Page 562: ...nector Replace the upper tray lift motor Replace the upper tray low limit sensor Replace the inserter control board Replace the motor harness Replace the sensor harness After the repairs cancel the low performance mode and then turn the power off on SC754 80 Error Name Perfect Binder Upper Tray Feed Position Late Error Pattern B Error Condition The upper tray did not arrive at the PICK sensor afte...

Page 563: ...ay did not leave the low limit sensor after the lower tray lift motor had operated for 5 s Major Cause Lower tray lift motor defective Upper tray low limit sensor defective Connector loose damaged or defective Inserter control board defective Solution Reconnect the connector Replace the lower tray lift motor Replace the upper tray low limit sensor Replace the inserter control board Replace the mot...

Page 564: ...he lower tray paper feed sensor after the lower tray lift motor had operated for 5 s Major Cause Lower tray lift motor defective Lower tray PICK sensor defective Connector loose damaged or defective Inserter control board defective Solution Reset by the service technician ...

Page 565: ... unit is connected and if its power is turned on If not connect the power cord and turn off the power 3 Check the connector Check the connection between the ring binder and downstream device Check all the connectors are properly connected If the connector is not connected properly reconnect the connector Turn the power OFF ON and then check if the SC recurs 4 Check the harness Check if the harness...

Page 566: ... harness is damaged or exposed if so replace the harness Turn the power OFF ON and then check if the SC recurs 4 Replace the components Replace the interface cable Replace the main board on the ring binder SC756 10 Error Name Ring Binder Junction Gate HP Error Pattern D Error Condition The switchback junction gate on the transport path moved from home position but home position is detected even af...

Page 567: ...ss Turn the power OFF ON and then check if the SC recurs 4 Replace the components If the blade motor does not operate replace the motor If the blade HP sensor does not detect replace the sensor If the main board on the ring binder is defective replace the board SC756 20 Error Name Ring Binder Pre Punch Side Fence HP Error Pattern B Error Condition The jogger fences in the pre punch jogger unit mov...

Page 568: ...he motor If the side jogger HP sensor does not react replace the sensor If the main board on the ring binder is defective replace the board SC756 21 Error Name Ring Binder Pre Punch Jogger Roller HP Error Pattern B Error Condition The pre punch jogger roller moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is is...

Page 569: ...ecurs 4 Replace the components If the punch pre roller lift motor does not operate replace the motor If the punch pre roller lift HP sensor does not react replace the sensor If the main board on the ring binder is defective replace the board SC756 22 Error Name Ring Binder Punch Unit Detection Error Pattern B Error Condition The punch unit is not detected at unit initialization The punch motor tur...

Page 570: ...place the punch unit 5 If the main board on the ring binder is defective replace the main board SC756 23 Error Name Ring Binder Punch Entrance Roller HP Error Pattern B Error Condition The punch entrance roller moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The punch entra...

Page 571: ...react replace the sensor If the main board on the ring binder is defective replace the board SC756 30 Error Name Ring Binder Paddle Roller HP Error Pattern B Error Condition The paddle roller moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The paddle roller has moved to the...

Page 572: ...If the sub board binder unit controller board is defective replace the board SC756 31 Error Name Ring Binder Jogger Fence 1 HP Error Pattern B Error Condition The front jogger fence moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The front jogger fence has moved to the home...

Page 573: ...replace the board SC756 32 Error Name Jogger Fence 2 HP Error Pattern B Error Condition The rear jogger fence moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The rear jogger fence has moved to the home position but home position is not detected even after a specified time h...

Page 574: ...Stack Tamper HP Error Pattern B Error Condition The stack tamper moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The stack tamper has moved to the home position but home position is not be detected within a specified time The first time is reported as a jam An SC is issued ...

Page 575: ...e first time is reported as a jam An SC is issued the second time this occurs The pre bind jogger clamp has moved to the home position but home position is not be detected within a specified time The first time is reported as a jam An SC is issued the second time this occurs First time jam Pre punch jogger jam J343 Major Cause Power of downstream unit not turned on Spine camp motor defective Conne...

Page 576: ... position is not be detected within a specified time The first time is reported as a jam An SC is issued the second time this occurs First time jam Pre punch jogger jam J343 Major Cause Power of downstream unit not turned on Runout press roller motor defective Connector disconnected Overload Runout roller HP sensor defective Solution 1 Turn the power OFF and ON 2 Check the connector Check the conn...

Page 577: ...turns OFF Major Cause Power of downstream unit not turned on Connector disconnected 50 sheet detect sensor defective Solution 1 Turn the power OFF and ON 2 Check the connector Check connection between the 50 sheet detect sensor stack thickness sensor and the sub board Check all the connectors are completely connected If the connector is not connected properly reconnect the connector Turn the power...

Page 578: ...downstream unit not turned on Alignment pin motor defective Connector disconnected Overload Alignment pin HP sensor defective Solution 1 Turn the power OFF and ON 2 Check the connector Check connection between the alignment pin motor alignment pin HP sensor and the sub board Check all the connectors are completely connected If the connector is disconnected reconnect the connector Turn the power OF...

Page 579: ... Shutter motor defective Connector disconnected Overload Shutter HP sensor defective Solution 1 Turn the power OFF and ON 2 Check the connector Check the connection between the shutter motor shutter HP sensor and the sub board Check all the connectors are completely connected If the connector is disconnected reconnect the connector Turn the power OFF ON and then check if the SC recurs 3 Check the ...

Page 580: ...ng switch HP sensor defective Ring switch timing sensor defective Solution 1 Turn the power OFF and ON 2 Check the connector Check the connection between the 50 100 clamp adjust motor ring switch HP sensor and the sub board Check all the connectors are completely connected If the connector is disconnected reconnect the connector Turn the power OFF ON and then check if the SC recurs 3 Check the har...

Page 581: ...f the connector is disconnected reconnect the connector Turn the power OFF ON and then check if the SC recurs 3 Check the harness Check if the harness between the clamp unit motor bind timing sensor and the sub board is damaged or exposed If so replace the harness Turn the power OFF ON and then check if the SC recurs 4 Replace the components Replace the clamp unit motor Replace the bind timing sen...

Page 582: ...connected reconnect the connector Turn the power OFF ON and then check if the SC recurs 3 Check the harness Check if the harness between the motor sensors and the sub board is damaged or exposed If so replace the harness Turn the power OFF ON and then check if the SC recurs 4 Replace the components Replace the clamp unit motor Replace the clamp unit HP sensor Replace the bind timing sensor Replace...

Page 583: ...the harness between the alignment pin motor alignment pin HP sensor alignment pin up sensor and the sub board is damaged or exposed If so replace the harness Turn the power OFF ON and then check if the SC recurs 4 Replace the components Replace the alignment pin motor Replace the alignment pin HP sensor Replace the Alignment pin up sensor Replace the sub board SC756 48 Error Name Ring Binder Binde...

Page 584: ...N and then check if the SC recurs 4 Replace the components Replace the drawer connector and the harness Replace the main board Replace the sub board SC756 50 Error Name Ring Binder Swing HP Error Pattern B Error Condition The swing unit moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time t...

Page 585: ...Replace the swing motor Replace the swing HP sensor Replace the main board SC756 51 Error Name Ring Binder Output Belt HP Error Pattern B Error Condition The output belt moved from home position but home position is detected even after a specified time had passed The first time is reported as a jam An SC is issued the second time this occurs The output belt has moved to the home position but home ...

Page 586: ...cted reconnect the connector Turn the power OFF ON and then check if the SC recurs 3 Check the harness Check if the harness between the output belt motor output belt HP sensor and the main board is damaged or exposed If so replace the harness Turn the power OFF ON and then check if the SC recurs 4 Replace the components Replace the output belt motor Replace the output belt HP sensor Replace the ma...

Page 587: ...amaged Bridge unit board defective Downstream device board defective Solution 1 Check that the downstream device is ON 2 Check the downstream power cord connection 3 Check the interface cable between the downstream unit and the bridge unit 4 Replace the interface cable 5 Replace the downstream device PCB 6 Replace the bridge unit PCB SC761 61 Error Name Overcurrent Protection Device Error 2 Bridge...

Page 588: ... The fuse blew on the PCB Major Cause Power of downstream unit is not off Bridge unit board defective Harness broken Entrance motor defective Exit motor defective Solution 1 Replace the entrance motor 2 Replace the exit motor 3 Replace the harness 4 Replace the bridge unit board SC780 03 Error Name LCT1 Overcurrent Protection Device Error Vacuum Feed LCIT Pattern B Error Condition The fuse on the ...

Page 589: ...the harness 3 Replace the PCB 4 Replace the PSU SC780 05 Error Name LCT1 PSU Cooling Fan 1 Error Vacuum Feed LCIT Pattern B Error Condition Cooling fan alarm H error is detected when the PSU cooling fan 1 on the LCT1 is ON Major Cause Power of downstream unit is not turned on PSU cooling fan 1 on the LCT1 defective connector disconnected Harness damaged PCB defective PSU1 defective Solution In add...

Page 590: ...ed Harness damaged PCB defective PSU1 defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Replace the PSU cooling fan 2 on the LCT1 3 Replace the harness 4 Replace the PCB 5 Replace the PSU BOX SC780 07 Error Name LCT1 Bridge Unit Cooling Fan Error Vacuum Feed LCIT Pattern B Error Condition Cooling fa...

Page 591: ...Cooling Fan Error Vacuum Feed LCIT Pattern B Error Condition Cooling fan alarm H error is detected while the vertical transport motor cooling fan on the LCT1 is ON Major Cause Power of downstream unit is not turned on Vertical transport motor cooling fan on the LCT1 defective connector disconnected Harness damaged PCB defective Solution In addition to checking for sensor actuator defect by eye als...

Page 592: ...amaged PCB defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Replace the transport motor cooling fan on the LCT1 3 Replace the harness 4 Replace the PCB SC780 11 Error Name A3 LCT Cooling Fan Error Unit 1 Pattern B Error Condition The cooling fan alarm detected an error when the A3 LCT cooling fan w...

Page 593: ...tion The cooling fan alarm detected an error when the A4 LCT cooling fan 1 was turned ON Major Cause Power of downstream unit is not turned on A4 LCT cooling fan 1 defective connector disconnected Harness damaged PCB defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Replace the A4 LCT cooling fan 1 ...

Page 594: ...ctor 2 Replace the A4 LCT cooling fan 2 3 Replace the harness 4 Replace the PCB SC780 14 Error Name A4 LCT Cooling Fan 3 Error Pattern B Error Condition The cooling fan alarm detected an error when the A4 LCT cooling fan 3 was turned ON Major Cause Power of downstream unit is not turned on A4 LCT cooling fan 3 defective connector disconnected Harness damaged PCB defective Solution In addition to c...

Page 595: ... addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Replace the A3 LCT cooling fan 3 Replace the harness 4 Replace the PCB SC780 50 Error Name LCT1 Unit Configuration Error LCT Not Connected Vacuum Feed LCIT Pattern D Error Condition LCT2 is detected even though LCT1 is not installed Major Cause Power of downstream unit i...

Page 596: ...se Power of downstream unit is not turned on The bridge unit is connected to LCT1 in single LCT configuration Interface harness on LCT2 disconnected Power cord of LCT2 disconnected PSU on LCT2 defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Remove the bridge unit from the LCT that is farthest from the main machine 2 Reconn...

Page 597: ...put Output Check as necessary 1 Set slide the multi bypass tray again and turn the main power OFF then ON 2 Check and reconnect the harness 3 Replace the multi bypass unit cooling fan 4 Check the harness of the multi bypass unit LCT If it is damaged replace the harness 5 Replace the PCB of the multi bypass unit 6 Replace the PCB of the LCT SC781 03 Error Name LCT2 Overcurrent Protection Device Err...

Page 598: ...n B Error Condition Cooling fan alarm H error is detected when the PSU cooling fan 1 on LCT2 is ON Major Cause Power of downstream unit is not turned on PSU cooling fan 1 on LCT2 defective connector disconnected Harness damaged PCB defective PSU1 defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Rep...

Page 599: ...onnect the connector 2 Replace the PSU cooling fan 2 on LCT2 3 Replace the harness 4 Replace the PCB 5 Replace the PSU BOX SC781 08 Error Name LCT2 Vertical Transport Motor Cooling Fan Error Vacuum Feed LCIT Pattern B Error Condition Cooling fan alarm H error is detected while the vertical transport motor cooling fan on LCT2 is ON Major Cause Power of downstream unit is not turned on Vertical tran...

Page 600: ...Major Cause Power of downstream unit is not turned on Transport motor cooling fan on LCT2 defective connector disconnected Harness damaged PCB defective Solution In addition to checking for sensor actuator defect by eye also execute Input Output Check as necessary 1 Reconnect the connector 2 Replace the transport motor cooling fan on LCT2 3 Replace the harness 4 Replace the PCB SC781 51 Error Name...

Page 601: ...at is farthest from the main machine 4 Replace the interface harness 5 Replace the PSU BOX on the LCT that is farthest from the main machine SC781 52 Error Name LCT2 Unit Configuration Error Multi Bypass Tray Connection Error Pattern D Error Condition Multi bypass tray is connected to the A3 LCT or LCT2 Major Cause Power of downstream unit is not turned on Multi bypass tray is connected to the A3 ...

Page 602: ...ox Unit Configuration Error 2 789 13 RPIP Interface Box Unit Configuration Error 3 789 14 RPIP Interface Box Unit Configuration Error 4 Pattern D Error Condition 789 11 The main machine detects the RPIP interface box above it main machine RPIP interface box 789 12 The main machine detects the RPIP interface box above LCT 1 main machine LCT 1 RPIP interface box 789 13 The main machine detects the R...

Page 603: ...RC error occurred 4 times when data is downloaded from EEPROM Major Cause Power of downstream unit is not turned on Last parameter writing failed Board on the RPIP Interface Box defective Solution 1 Turn the power OFF and then ON 2 If the problem is not solved in Step 1 repeat parameter writing 3 If the problem is not solved in Step 2 replace the board on the RPIP interface box ...

Page 604: ...INFO Error 816 11 Sysarch LPUX_GET_PORT_INFO Error 816 12 Sysarch LPUX_GET_PORT_INFO Error 816 13 Open Error 816 14 Memory Address Error 816 15 Open Error 816 16 Open Error 816 17 Open Error 816 18 Open Error 816 19 Double Open Error 816 20 Open Error 816 22 Parameter Error 816 23 Read Error 816 24 Read Error 816 25 Write Error 816 26 Write Communication Retry Error 816 27 Write Communication Retr...

Page 605: ...rror 816 55 Subsystem Error 816 56 Subsystem Error 816 57 Subsystem Error 816 58 Subsystem Error 816 59 Subsystem Error 816 60 Subsystem Error 816 61 Subsystem Error 816 62 Subsystem Error 816 63 Subsystem Error 816 64 Subsystem Error 816 65 Subsystem Error 816 66 Subsystem Error 816 67 Subsystem Error 816 68 Subsystem Error 816 69 Subsystem Error 816 70 Subsystem Error 816 71 Subsystem Error 816 ...

Page 606: ...71 to 98 D 816 70 C Error Condition Energy saving I O subsystem detected abnormality Major Cause Energy saving I O subsystem is defective Energy saving I O subsystem detected a controller board error non response Error was detected during preparation for transition to STR SC816 99 occurred as a subsystem error except for any error from 06 to 96 Solution Turn the main power OFF and then ON See if t...

Page 607: ...ufficient FLASH memory Insufficient CPU Not enough memory installed Solution Turn the main power OFF and ON Replace the HDD Replace the memory Replace the controller board SC840 00 Error Name EEPROM Access Error Pattern D Error Condition During I O processing a reading error occurred reading failed three times During I O processing a writing error occurred Major Cause EEPROM is defective Solution ...

Page 608: ...s overwritten Solution Replace the controller board SC842 00 Error Name Nand Flash Updating Verification Error Pattern C Error Condition SCS write error verify error occurred at the Nand Flash module when remote ROM or main ROM was updated Major Cause Nand Flash is defective Solution Turn the main power OFF ON SC842 01 Error Name Insufficient Nand Flash Blocks Threshold Exceeded Pattern C ...

Page 609: ... Deletions Exceeded Pattern C Error Condition At startup or when the machined returned from low power mode the Nand Flash was read and judged that the number of deleted blocks had exceeded threshold and this SC code is generated Major Cause Number of blocks deleted exceeded the threshold for Nand Flash Solution Replace the controller board SC843 02 Error Name eMMC Rewrite Frequency Exceeded Thresh...

Page 610: ... the firmware cannot be read or written normally and the firmware update cannot be completed even after 3 retries Major Cause Board is defective Solution Replacing the defective board SC845 50 Error Name Hardware Error Detected At Automatic Firmware Update DIMM HDD Error Pattern D Error Condition Firmware package was received in preparation for automatic firmware update Zoo or SFU but the compress...

Page 611: ...firmware update Zoo or SFU but the compressed file could not be extracted The machine can be used after reboot but the same error extraction failure occurs at the next automatic firmware update Major Cause Network problem at the customer environment Hardware error DIMM HDD defective The firmware package file on the SERES server is corrupted Solution 1 Receive the firmware package again 2 Replace t...

Page 612: ...ng the label SS_WRITE_ERROR 6 Error occurred while writing or checking the label SS_FS_ERROR 7 Failed to repair the filesystem SS_MOUNT_ERROR 8 Failed to mount the filesystem SS_COMMAND_ERROR 9 Drive not responding to command SS_KERNEL_ERROR 10 Internal kernel error SS_SIZE_ERROR 11 Drive size too small SS_NO _PARTITION 12 The specified partition does not exist SS_NO _FILE 13 Device file does not ...

Page 613: ...to shut down because of hard disk failure 2 Format the HDD using SP5 832 HDD formatting 3 If there is a problem with the HDD it has to be replaced SC860 02 Error Name HDD Label Error at Main Power On HDD Error Pattern D Error Condition Hard disk partition data is abnormal Major Cause Power failed while writing files to the hard disk The machine shut down while writing files to the hard disk Soluti...

Page 614: ...NVRAM are both damaged Very rare case Solution Be sure to back up the address book and retrieve the log before formatting the hard disk 1 Turn the main power OFF ON It may take a while to shut down because of the hard disk failure 2 Format the HDD using SP5 832 HDD formatting 3 If there is a problem with the HDD it has to be replaced SC863 01 to 23 Error Name HDD Data Read Failure 863 01 863 02 86...

Page 615: ... Startup takes a long time when the main power is turned on It takes a long time after main power on for the operation panel to become ready In such a case HDD access may be taking time Normally HDD access time after main power on is about 5 seconds If it takes 20 to 30 seconds or more even though it is not waiting for the engine to be ready then there could be a problem with the HDD If there is a...

Page 616: ...s running the HDD does not respond to a CRC error query Major Cause Bad sectors were generated during operation 864 01 An error occurred in an area that does not belong to a partition such as the disk label area 864 02 to 23 An error occurred in an area from partition a SC864 02 to partition v SC864 23 Solution 1 Format the HDD 2 Replace the HDD SC865 00 Error Name HD Access Error ...

Page 617: ... returned an error that does not constitute SC863 bad sector or SC864 CRC error Solution Replace the HDD SC865 01 to 23 Error Name HDD Access Error 865 01 865 02 865 03 865 04 865 05 865 06 865 07 865 08 865 09 865 10 865 11 865 12 865 13 865 14 865 15 865 16 865 17 865 18 865 19 865 20 865 21 865 22 865 23 ...

Page 618: ...error occurred in an area that does not belong to a partition such as the disk label area 865 02 to 23 An error occurred in an area from partition a SC865 02 to partition v SC865 23 Solution Replace the HDD SC865 50 to 73 Error Name HDD Time out Error 865 50 865 51 865 52 865 53 865 54 865 55 865 56 865 57 865 58 865 59 865 60 865 61 865 62 865 63 865 64 865 65 865 66 865 67 865 68 865 69 865 70 ...

Page 619: ...k the harness connections between the controller board and HDD 2 Replace the HDD SC866 00 Error Name SD Card Authentication Error Pattern B Error Condition A error occurred with the electronic authentication of the SD application Major Cause Invalid program data is stored on the SD card Solution Store valid program data on the SD card SC867 00 to 02 Error Name SD Card Removed 867 00 867 01 867 02 ...

Page 620: ...int of mnt sd0 Major Cause SD card is defective SD controller is defective Solution Application SD Card 1 Turn the main power OFF Check if the SD card is inserted properly 2 If no problem is found insert the SD card again and turn the main power ON 3 If an error occurs replace the SD card User SD Card In the case of a file system error reformat the SD card using the specified formatter tool In the...

Page 621: ...rror Condition The proximity sensor remains on for an accumulated time of over 480 hours Major Cause The proximity sensor is defective Solution Replace the sensor SC869 02 Error Name Proximity Sensor Error Continuous Non Detection Pattern C Error Condition Proximity sensor fails to detect the following user operations for 300 times continuously Pressing the energy saving key or touching the operat...

Page 622: ...elete Data Area End by Cancellation 874 61 Delete All Error Delete Data Area Library Error 874 62 Delete All Error Delete Data Area Library Error 874 63 Delete All Error Delete Data Area Library Error 874 64 Delete All Error Delete Data Area Library Error 874 65 Delete All Error Delete Data Area Library Error 874 66 Delete All Error Delete Data Area Unavailable 874 67 Delete All Error Delete Data ...

Page 623: ...d before HDD data erasure starts Failed to erase data failed to logically format HDD Major Cause HDD logical formatting has failed The modules failed to erase data Solution Turn the main power OFF and ON SC877 00 Error Name Data Overwrite Security Card Error Pattern B Error Condition Auto Erase Memory function of the Data Overwrite Security option is enabled but it cannot be done Major Cause Data ...

Page 624: ...ectronic authentication failed Major Cause System module has not been updated through the correct route USB flash memory has malfunctioned Solution Replace the controller board SC878 01 Error Name USB Flash Error Pattern D Error Condition File system of the USB flash memory is defective Major Cause USB Flash system files are corrupted Solution Replace the controller board SC878 02 Error Name TPM E...

Page 625: ... SC878 03 Error Name TCSD Error Pattern D Error Condition An error occurred in the TPM software stack Major Cause TPM software stack cannot start A file required by the TPM software stack is missing Solution Replace the controller board SC878 20 Error Name DESS Self Test Error Pattern D Error Condition Self test detects an error Major Cause TPM is defective ...

Page 626: ...ajor Cause MLB is defective Solution 1 Replace the MLB 2 Remove the MLB SC899 00 Error Name Software Performance Error Signal Reception End Pattern D Error Condition Unknown software error occurred Major Cause Occurs when an internal program behaves abnormally Solution In the case of a hardware defect Replace the hardware In the case of a software error Turn the main power OFF ON Try updating the ...

Page 627: ...nexpected error due to external factors When PRT received signals at SRM the requested count did not complete Solution Replace the NVRAM SC910 00 Error Name External Controller Error 1 Pattern C Error Condition Notification from an external application external controller Major Cause Depends on the specifications of the external controller Solution Turn the main power OFF and ON SC910 01 Error Nam...

Page 628: ...xternal Controller Error 2 Pattern C Error Condition The external controller wrongly receives a command from the engine Major Cause Depends on the specifications of the external controller Solution Turn the main power OFF and ON SC910 03 Error Name External Controller Error 3 Pattern C Error Condition The external controller receives the engine status out of specification Major Cause Depends on th...

Page 629: ...s on the specifications of the external controller Solution Turn the main power OFF and ON SC919 00 Error Name External Controller Down Pattern D Error Condition EAC External Application Converter a conversion module is running and a job is being executed but connection with the external controller was cut off Major Cause Controller power outage Controller rebooted Connection to controller loose S...

Page 630: ...Cause Software bug Unexpected hardware configuration such as insufficient memory Solution 1 Turn the main power OFF and ON 2 Increase the memory storage capacity SC921 00 Error Name Printer Application Error Resident Font Not Found Pattern B Error Condition Resident fonts cannot be found at printer startup Major Cause Preinstalled font files are absent Solution Turn the main power OFF and ON SC990...

Page 631: ...l the software of the controller and BiCU board SC991 00 Error Name Recoverable Software Operation Error Pattern C Error Condition Software attempted an unexpected operation Different from SC990 this SC detects errors that can be recovered to allow continued operation Major Cause Parameter error Internal parameter error Insufficient work memory Operation error caused by defects that are usually no...

Page 632: ...FF ON SC994 00 Error Name Operation Panel Management Record Limit Reached Pattern C Error Condition Reached the limit for the operation panel screen configuration item records managed by the service layer Major Cause Too many application screens were opened on the operation panel Solution Logging only SC995 01 Error Name CPM Setting Error Pattern D Error Condition Machine serial number 11 digits i...

Page 633: ...dition Machine serial number 11 digits is incorrect Major Cause NVRAM replacement mistake NVRAM is defective Solution 1 Re input the machine serial number into SP5 811 004 Download data using SP5 825 001 2 Replace the NVRAM SC995 03 Error Name CPM Setting Error Pattern D Error Condition Machine serial number 11 digits is incorrect Major Cause Controller board replacement mistake Controller board i...

Page 634: ...er of components are defective at the same time controller board NVRAM BiCU Solution 1 Re install the controller board NVRAM and BiCU again Use the previous NVRAM the one used before replacement 2 Replace the controller board NVRAM and BiCU again SC997 00 Error Name Application Function Selection Error Pattern D Error Condition Application does not run when it is selected using the function key on...

Page 635: ...power was turned on No application starts all applications have been terminated abnormally Major Cause Application started but cannot be rendered for some reason Software bug mainly of the application The optional RAM DIMM boards required by the application program are not installed correctly Solution Turn the main power OFF ON Check the optional RAM DIMM boards Check the combination of programs R...

Page 636: ...register beforehand the type of paper that you are using Solution Increasing the temperature when using thin paper with a thickness equivalent to Paper Weight 0 or 1 may cause paper curling resulting in paper jams at the fusing unit 1 Raise the temperature by 5 C in Fusing Heat Roller Temperature Adj in Advanced Settings for the custom paper in use 2 Print the image Is the problem resolved Yes Fin...

Page 637: ...ng the value in Adjust Cleaning Web Motor Interval will shorten the replacement cycle of the cleaning web Black Spots Black spots appear at 314 mm 12 4 inches intervals Cause The drum is scratched or stained Solution 1 Remove the photoconductor unit and check the drum surface Is the surface dirty Yes Clean the drum surface No Go to Step 3 2 Print the image Is the problem resolved Yes Finished No G...

Page 638: ...ce dirty 3 Make a test print Is the problem resolved Yes Finished No Go to Step 5 4 Print the image Is the problem resolved Yes Finished No Go to the next step 5 Replace the charge wire and cleaning pads 6 Print the image Is the problem resolved Yes Finished No Go to the next step 7 Remove the photoconductor unit and check the drum surface Is the surface dirty or scratched Dirty Replace the cleani...

Page 639: ...Is the printed side affected by the problem Yes Go to the next step No Consult the product specialist 2 Replace the ITB cleaning unit 3 If the problem persists after you have replaced the ITB cleaning unit consult the product specialist Streaks 3 Streaks appear in solid filled areas Cause There are small clumps in the toner which break down in the development unit producing streaks This problem ma...

Page 640: ...e paper surface after the machine was on Standby for a long period of time Cause During Standby the hot roller and pressure roller are rotated at intervals in order to maintain the fusing temperature This rotation can cause a small amount of friction between the pressure roller and cleaning web causing tiny scratches on the surface of the pressure roller and particles to collect on the web These m...

Page 641: ...If the operator is experiencing this problem advise the operator to turn the power of the machine OFF rather than keeping it in Standby Mode for long periods of time If the machine is not being used at night they should be advised to turn its power to OFF Two 13 mm Long Vertical Streaks Two 13 mm long vertical streaks appear within 50 mm 2 0 inches from the leading edge ...

Page 642: ...vered face down after one sided printing Solution Clean the rollers sensors and guide boards in the drawer 1 Make sure that power is turned to OFF and the machine power cord is disconnected from the power source 2 Open the front covers 3 Lower the levers C1 and C2 and then pull the drawer out completely until it stops 4 Pull down and open the cover D4 ...

Page 643: ...eaks Two 14 mm wide streaks parallel to the paper feed direction appear Cause The exit drive rollers exit idle rollers exit relay drive rollers or exit relay idle rollers in the drawer are dirty Solution Clean the rollers sensors and guide boards in the drawer 1 Make sure that power is turned to OFF and the machine power cord is disconnected from the power source 2 Open the front covers ...

Page 644: ...p and open the cover D3 5 Clean the rollers while turning the knob D1 Clean the sensors and guide boards Cleaning the Paper Feed Path 6 After cleaning restore the machine so that it resumes operation Stained Paper Edges Solution 1 If the paper edges are stained check for insufficient toner fusing Insufficient Toner Fusing ...

Page 645: ...prompting replacement of a unit is displayed replace the unit 2 On the Adjustment Settings for Skilled Operators menu select Machine Image Density Adjust Image Density Execute Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 3 Print the image Is the problem resolved Yes Finished No On the Adjustment Settings for Skilled Operators menu select Machine Maintenan...

Page 646: ... images or bold characters are printed in black on a halftone background Printing is done at low temperature or humidity Many screening lines are used Solution 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Execute Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 Print the image Is the problem resol...

Page 647: ... short grain paper is delivered from its long edge or when A4 LT long grain paper is delivered from its short edge Paper is stored at low temperature or humidity Solution Change the direction of paper grain for paper delivery When storing paper at low humidity wrap the paper in coated paper or a plastic sheet Back Sides of Sheets Dirty after a Non Carbon Paper Print Job After printing a number of ...

Page 648: ...2 Image Quality Problems 640 cloth 3 If this does not solve the problem replace the paper transfer roller ...

Page 649: ...ollowed by the procedure b a Toner Scatter on Side 1 1 In Advanced Settings for the custom paper in use increase the absolute value of the negative current by 5 in Paper Transfer Current Setting Side 1 Example If the present current is 40 uA change it to 42 uA 2 Print the image Is the problem resolved Yes Finished Got to b if the back side is also affected No Increase the setting by another 5 3 If...

Page 650: ... or other slippery paper Printing line images at less than 5 mm 0 2 inches intervals To adjust the following settings register beforehand the type of paper that you are using as a custom paper Solution The solution depends on the area where the line splatter occurred If the splatter occurred 15 mm 0 6 inches or less from the leading edge carry out the procedure a Otherwise go to the procedure b a ...

Page 651: ... present value Is it the upper limit Yes Go to Step 5 No Go to the next step 3 Increase the absolute value of the current by 5 uA in Image Transfer Current Setting 4 Print the image Is the problem resolved Yes Finished No Increase the value by 5 uA If the problem persists even though you have increased the value to the upper limit 150 uA go to the next step 5 Does the client mind if image density ...

Page 652: ...mage Transfer Current Setting 2 Set Paper Transfer Current Trail Edge to 200 SP2 645 100 to 178 Trail Edge Corr Coef 2nd Custom Paper 100 to 178 3 Set Paper Transfer Current Trail Edge Dist to 30 mm SP2 646 100 to 178 Trail Edge Corr Switch 2nd Custom Paper 100 to 178 No Consult the product specialist 3 Print the image Is the problem resolved Yes Finished No Repeat Steps 1 to 3 If the problem pers...

Page 653: ...2 Image Quality Problems 645 of paper Solution ...

Page 654: ...2 Image Quality Problems 646 ...

Page 655: ...b If the problem occurs on both sides of the paper carry out the procedure a followed by b a White Spots on Side 1 1 Adjust the setting for Side 1 In Advanced Settings for the custom paper in use decrease the absolute value of the negative current by 5 in Paper Transfer Current Setting Side 1 Example If the present current is 40 uA change it to 38 uA 2 Print the image Is the problem resolved Yes F...

Page 656: ...of low temperature and humidity Solution Carry out the procedures below if the readings for the level of resistance at the image transfer roller or paper transfer roller is R 3 Be sure the check the resistance of both rollers a Problem With Image Transfer Roller 1 Check the resistance level of the image transfer roller with SP2 312 001 Current Resist Level Disp ITB 2 If the value of SP2 312 001 is...

Page 657: ...duct specialist White Spot Blisters White spots 0 3 0 5 mm 0 01 0 02 inches in diameter surrounded by denser spots blister like white spots appear Cause This may occur when a solid image is printed on coated paper solid image are printed on both sides printing is done at low temperature Solution Check for insufficient toner fusing Insufficient Toner Fusing White Granular Spots Granular spots resem...

Page 658: ...2 Image Quality Problems 650 Inspect and clean A below the PCDU 1 Disconnect the front edge cover at A B and C 2 Remove the front edge cover ...

Page 659: ...Problems 651 3 Lower the ITB lever to lower the ITB 4 Depress tab A and then remove the CGB unit B To avoid damage to the CGB sensor and harness connector the CGB unit must always be removed before the PCDU is removed ...

Page 660: ...th the grid facing up Never lay the CGB unit with the grid side down 6 Detach the PCDU cover A x3 When you reattach the cover be sure to attach the screws in this order Center Right Lower Left 7 Turn the knob A on the end of the drum shaft counter clockwise and then remove it ...

Page 661: ...the PCDU B until it stops 9 Use a clean cloth blower brush or vacuum cleaner to clean the stay below the PCDU Mottling Mottling occurs in solid filled areas Normal Mottled Cause The transfer electric field in the indentations in the paper is weak causing a decrease in image transfer ...

Page 662: ...mage Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 4 Print the image Is the problem resolved Yes Finished No Go to the next step 5 Print 100 full page solid fill A4 or LT sheets Is the problem resolved Yes Finished No Reload with paper that is dry 6 Print the image Is the problem resolved Yes Finished No Replace the paper with smoother paper 7 Print the image Is...

Page 663: ...solved Yes Finished No Go to the next step 15 Is it possible to raise the toner density setting Yes In Advanced Settings for the paper in use select Adjust Toner Adhesion and raise the setting No Consult the product specialist 16 Print the image Is the problem resolved Yes Finished No Consult the product specialist Adjust the toner adhesion setting carefully Raising the toner adhesion setting incr...

Page 664: ...nt Setting Side 2 2 642 100 to 178 PTR Current Side2 Custom Paper 100 to 178 2 Is either or both settings at the upper limit Yes Go to Step 6 No Go to the next step 3 Are the white spots of a degree acceptable for the client Yes Go to the next step No Go to Step 6 4 Raise the transfer current setting by 5 points 5 Print the image Is the problem resolved Yes Finished No Repeat Steps 2 to 5 6 Can yo...

Page 665: ...stom paper Solution 1 Replace the developer 2 Select Advanced Settings Main Image Quality Adjustment Toner Refresh Mode and then change the 3 setting to 3 5 SP3 820 001 Tnr Refresh Mode Img Area Thresh K 3 If the problem persists consult the product specialist If Toner Refresh Mode is set to 3 default the amount of toner consumed will be equivalent to operating the machine under normal conditions ...

Page 666: ...peed Type Weight 4 Are the settings at their lower limits Yes Go to the next step No Go to Step 8 5 Is the ambient temperature higher than 23 C 73 4 F Yes Go to the next step No Use different paper 6 Is it possible to lower the ambient temperature Yes Lower room temperature No Use different paper 7 Print the image Is the problem resolved Yes Finished No Repeat Steps 6 and 7 If the problem persists...

Page 667: ... Image Transfer Voltage and PTR voltage settings SP2 431 001 to 003 ITB Current Custom Paper 001 to 003 SP2 641 100 to 178 PTR Current Side1 Custom Paper 100 to 178 SP2 642 001 to 178 PTR Current Side2 Custom Paper 001 to 178 2 Is paper transfer current setting 140 or less Yes Raise the paper transfer current by 10 points No Go to Step 4 3 Print the image Is the problem resolved Yes Finished No Re...

Page 668: ...erature Low Humidity Environments Static trace patterns appear on the images Cause During paper feed the transfer guide is rubbed by the paper and becomes charged causing static trace patterns on the images Scattered toner or paper dust may also lead to an increase in static charge This may occur when Ambient temperature and humidity are low Coated paper thinner than Thickness 4 is used There is s...

Page 669: ... ambient temperature was high Solution 1 Print a test sheet at 100 coverage Are there firefly or comet patterns Yes Go to the next step No Finished 2 Print 350 A3 sheets at 100 coverage Are there firefly or comet patterns Yes Go to the next step No Finished 3 Replace toner and then print 350 A3 sheets at 100 coverage Are there firefly or comet patterns Yes Go to the next step No Finished 4 Replace...

Page 670: ...clean cloth 2 Print the image Is the problem resolved Yes Finished No Replace the drum 3 Does the problem re occur after about 1 000 prints Yes Clean the surface of the drum again and then go to the next step No Finished 4 Increase the number of drum cleanings SP2 225 001 Cont High Q Img Print Mode Mode Selection Change 0 Default to 1 SP2 225 003 Cont High Q Img Print Mode Thresh 2 Change 80 Defau...

Page 671: ...nished No Go to the next step 3 Did a paper jam occur at the entrance of the ITB cleaning unit Yes Replace the cleaning blade in the ITB cleaning unit No Go to Step 6 4 Print the image Is the problem resolved Yes Finished No Replace the ITB cleaning unit 5 Print the image Is the problem resolved Yes Finished No Go to the next step 6 Clean the ITB unit guide plate PTR unit development unit drum cle...

Page 672: ... Remove the parts in the following order 1 PTR unit 2 ITB cover 3 ITB cleaning unit 4 ITB unit 2 Remove the entrance guide plate A of the PTR unit If you are no longer using the paper type in question install back the original entrance guide plate of the PTR unit Changing the entrance guide plate will shorten the protrusion of the film sheet mylar from 8 mm to 4 mm Due to the stiffness of the pape...

Page 673: ... Image Quality Problems 665 image is abnormal Also when using paper weighing 300 g m2 or heavier the trailing edge of paper may come in contact with the image transfer belt resulting in scratched images ...

Page 674: ...lem persists carry out the procedure for uneven density from top to bottom Uneven Density from Top to Bottom The sides are fainter or denser 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 If the problem persists consult the product specialist The top ...

Page 675: ...iling edge is fainter 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 If the problem persists perform correction for Fainter Trailing Edge Fainter Trailing Edge The center is fainter or denser 1 On the Adjustment Settings for Skilled Operators menu sel...

Page 676: ...sity fluctuation 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 If the problem persists perform correction for Periodic Density Fluctuation Periodic Density Fluctuation Density Change at Low Temperatures When printing images with halftone fill uneven ...

Page 677: ...culated from the temperature and relative humidity Yes Consult the product specialist No Go to the next step 2 Can the ambient temperature and humidity be adjusted Yes Go to the next step No Consult the product specialist 3 Raise the temperature so that absolute humidity is above 2 6 4 Adjust ambient conditions so that the work site is above 15 C 59 F 30 rH 5 Print the image Is the problem resolve...

Page 678: ...2 Image Quality Problems 670 Units g m3 Ab humidity 217x 6 11x10 7 5 x temp temp 237 3 temp 273 15 x Relative humidity x 0 01 Uneven Density from Top to Bottom The density is uneven from top to bottom ...

Page 679: ...etting made in Step 1 will be applied 3 Print the image Is the problem resolved Yes Finished No Replace the drum charge unit and drum 4 If the problem persists consult the product specialist Fainter Leading Edge The leading edge is fainter Cause At low temperatures or when using thin coated paper the paper transfer current may be insufficient At high temperatures the paper transfer current may bec...

Page 680: ...Raise the setting 10 points No Use different paper 8 Print the image Is the problem resolved Yes Finished No Repeat from Step 7 9 If the problem persists after repeating from Step 7 and then raising the paper transfer leading edge correction setting to 200 restore the original settings at Step 1 and then do Procedure b below to lower the settings b Lowering the Transfer Current 1 In Advanced Setti...

Page 681: ...n Paper Transfer Current Trail Edge Dist enter the value you measured in Step 1 plus an additional 10 mm 3 Go to Procedure b b Raising the Transfer Current 1 In Advanced Settings for the custom paper in use make a note of the present value in Paper Transfer Current Trail Edge 2 Increase the scaling factor in the above setting by 10 percentage points 3 Print the image Is the problem resolved Yes Fi...

Page 682: ... beforehand the type of paper that you are using as a custom paper Solution The solution depends on whether the area within 90 mm 3 5 inches of the trailing edge is denser or fainter However if the paper is not registered as a custom paper then adjust the speed of the timing roller If the area within 90 mm 3 5 inches of the trailing edge is fainter 1 In Advanced Settings for the custom paper in us...

Page 683: ...luctuation The vertical density fluctuates periodically Solution Before you perform this procedure check that you are using the machine under the correct environmental conditions The solution depends on the fluctuation cycle To adjust the following settings register beforehand the type of paper that you are using as a custom paper Interval Solution Approximately 12 18 mm 0 5 0 7 inches Consult the...

Page 684: ...Image Quality Adjust Image Density Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 Print the image Is the problem resolved Yes Finished No Go to the next step 3 Increase the value by 1 in Adjust Maximum Image Density SP3 620 001 ProCon Target M A Maximum M A K 4 Select Adjust Image Density and execute Image Density Adjustment Manual Execute SP3 011 002 Man...

Page 685: ...SP3 011 002 Manual ProCon Ex Density Adjustment 2 Print the image Is the problem resolved Yes Finished No Go to the next step 3 Decrease the value by 1 in Adjust Maximum Image Density SP3 620 001 ProCon Target M A Maximum M A K 4 Select Adjust Image Density and execute Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 5 Print the image Is the problem resolved ...

Page 686: ...SP3 623 061 LD Power Set Line Width Adj K 4 Select Adjust Image Density and execute Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 5 Print the image Is the problem resolved Yes Finished No Repeat Steps 3 to 5 If the problem persists even though you have increased the value to 5 consult the product specialist Blurred Images Convex Lens Shaped Lens shaped blu...

Page 687: ...iod of time The machine is in a very humid location and has not been used for a while Solution 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Image Density Adjustment Manual Execute SP3 011 002 Manual ProCon Ex Density Adjustment 2 Print the image Is the problem resolved Yes Finished No Go to the next step 3 Decrease the value by 1 in Adju...

Page 688: ...umidity Printing on thin coated paper Paper Weight 3 or lower or on OHP sheets Printing an image that is very different from the previous one To adjust the following settings register beforehand the type of paper that you are using as a custom paper Solution 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Quality Adjust Image Density Image Density Adjustment Manual Exe...

Page 689: ... perpendicular to the paper feed direction appear Cause During paper transfer a separating discharge occurs between the ITB and the paper edge and a streak of electric charge remains on the belt This residual electric charge causes the white streaks This may occur at low temperature and humidity To adjust the following settings register beforehand the type of paper that you are using as a custom p...

Page 690: ...per transfer trailing edge correction coefficient is at its lowest value consult the product specialist Changing these settings can cause fading at the trailing edges of the paper If the images fade at the trailing edge make some output samples select the best result and use those settings Vertical White Lines Vertical white lines appear on the paper in the direction of paper feed Cause There is d...

Page 691: ...to appear 270 mm 10 5 away from the leading edge of the paper Cause When paper enters the fusing unit the shock jitter is transmitted to the PTR unit causing black lines to appear about 270 mm 10 5 from the leading edge of the paper This occurs when paper longer than 270 mm is used The problem occurs from the first sheet of the print job The problem tends to occur with thick paper The problem tend...

Page 692: ...Speed Adjustment 4 Is the line speed set at the lowest setting 0 96 cpm Yes Use different paper No Go to the next step 5 Reduce the line speed setting by 1 step 6 Print the image Is the problem resolved Yes Finished No Repeat Steps 4 to 6 7 If the problem persists after adjusting the process line speed consult the product specialist ...

Page 693: ...stom paper in use select Fusing Heat Roller Temperature Adj and decrease the value by 5 C 3 Print the image on twenty sheets Do glossy lines appear on the tenth sheet and later sheets Yes Repeat Steps 2 and 3 If the problem persists even though the setting has reached its minimum value consult the product specialist If the problem is resolved go to the next step No Go to the next step 4 Check the ...

Page 694: ...here to the drum surface If the machine remains idle for a long period this could prevent the drum from charging evenly in the affected areas Solution 1 Update the Engine firmware to Ver 1 45 08 or later Executing SP2810 001 Clear Blurred Image with older engine firmware could cause the machine to issue SC465 2 Specify the following settings for SP2810 values to clear blurred text and images SP281...

Page 695: ...machine operates in an environment affected by medium temperature and relative humidity 3 Is the problem solved Yes Finished No Go to next step 4 Execute SP2819 004 Clear Blurred Image several times Is the problem solved Yes Finished No Replace the drum ...

Page 696: ... for the custom paper in use select Fusing Heat Roller Temperature Adj and increase the temperature by 5 C 2 Print the image and check toner fusion Is the problem resolved Yes Finished No Increase the temperature an additional 5 C 3 Repeat Step 2 until the temperature reaches 185 C Is the problem resolved Yes Finished No Go to the next step 4 Check the type of your machine Is it Pro 8300S Yes Cons...

Page 697: ...tion of the fusing unit can be adjusted for the paper conditions These settings ensure productivity when different paper is used continuously but problems such as glossy lines can occur when different paper is used in the same job There will be occasions when quality must take precedence over productivity depending on how the operators are using the machine In such a case the Image Quality Priorit...

Page 698: ... A to thick paper B this generates wait time C When changing from thick paper B to thin paper A this also generates wait time C With Fusing Priority selected when the paper brand and area are changed there is a waiting time in order to adjust the fusing temperature Also in some cases the warm up time to standby temperature for printing to begin may also have the same wait time lag Reducing the wai...

Page 699: ... paper size Up to four units can be used To check if the fusing unit is changed the registration number for that unit must be selected and the page counter must be reset This settings are done using the Adjustment Settings for Skilled Operators Fuser Unit No Select a number in the range 1 to 4 to assign a number to the machine Current Value Distance Counter Fuser Unit Current Value Distance Counte...

Page 700: ...2 Image Quality Problems 692 Fusing Unit Swapping Resetting Counters for Fusing Unit Cleaning Unit Including Other Related PM Parts ...

Page 701: ...to match the paper width The paper size orientation and type are not specified correctly In Tray Paper Settings specify the size orientation and type of the paper in use Too many sheets of paper are loaded in the paper tray Do not loa paper over the the limit The edges of the paper are rough Turn the sheets the other way up or smooth the edges before loading Sheets are curled or wavy Flatten curls...

Page 702: ...3 Paper Delivery Problems 694 Clean the part of the paper transport roller where the paper misfeed is detected Cleaning the Paper Feed Path ...

Page 703: ...argin on the leading edge of the paper If that is not possible consult the client if another type of paper can be used 1 Can the size of the image be adjusted to create more white space in the leading edge Yes Go to Step 2 No Go to Step 4 2 In Advanced Settings for the custom paper in use change the Leading Edge Mask Width Adjustment to 0 5 mm Is the problem resolved Yes Finished No Go to Step 3 3...

Page 704: ... 1 and Side 2 to 0 5 mm Is the problem resolved Yes Finished No Go to Step 6 6 Is the margin at the leading edge less than 10 mm Yes Repeat Steps 5 and 6 No Replace the fusing unit If the problem persists consult the product specialist ...

Page 705: ...o separate at the transfer exit guide plate A and wraps around the paper transfer unit B causing Jam32 Cause This can occur when Paper is extremely thin less than Thickness 1 Ambient temperature is high or low Ambient humidity is high or low Duplex printing on Side 2 Solution This problem can be solved by adjusting the leading edge correction settings 1 Is the paper registered as a custom paper Ye...

Page 706: ...oo far apart the paper may be skewed Adjust the side fences to match the paper width When you close the paper tray the side fences may become misaligned due to the weight of the paper close the paper tray slowly The paper size orientation and type are not specified correctly In Tray Paper Settings specify the size orientation and type of the paper in use Colored paper is loaded in the paper tray I...

Page 707: ...ection Level Setting Tray number 1 On the Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output and increase the value in Skew Detection Level SP1 022 001 to 008 Skew Correction Level Setting Tray number Moving the setting in the plus direction will lower the detection level 2 Print the image Is the problem resolved Yes Finished No Keep increasing the value until the prob...

Page 708: ...t the image Is the problem resolved Yes Finished No Keep increasing the value until the problem is resolved If the problem persists even though the setting has reached its maximum value restore the value noted in Step 1 and go to the next step 4 In Advanced Settings for the custom paper in use set Skew Detection to Off 5 Print the image Is the problem resolved Yes Finished No Consult the product s...

Page 709: ...curred with paper of Thickness 5 or thicker If very stiff Thickness 5 paper or paper of Thickness 6 or thicker is fed and the leading edge is on the fusing guide plate A while the trailing edge is on the transfer exit guide B because of the stiffness only a small part is in contact with the paper transport belt C As a result the paper cannot be fed and JAM82 occurs Paper with slick surfaces such a...

Page 710: ...an see the green decal B No Go to Step 3 3 Print the image Is the problem resolved Yes Finished No Use a different paper If this is not possible consult the product specialist J099 Double Feed Cause Double feeding has occurred Solution Take the appropriate action according to the cause of the problem Coated paper or an unsupported paper is loaded in the paper tray Paper not supported by the machin...

Page 711: ...3 Paper Delivery Problems 703 The edges of the sheets are rough Turn the sheets the other way up or smooth the edges before loading the paper ...

Page 712: ...or either duplex or face up delivery 1 On the Copy screen select Duplex 2 On the same screen deselect Invert Exit Or adjust the CPM down setting or Page Interval Before Fusing CPM Down Setting 1 Set the CPM down setting for 80 or less or B linear velocity or less 2 Enter the SP mode and adjust the setting with SP1 988 1xx CPM Adjust for the paper type and paper weight For example open SP1 988 144 ...

Page 713: ...3 Paper Delivery Problems 705 The machine will adjust the optimal temperature for the selected paper type so this may slow the line speed slightly ...

Page 714: ...d Operators menu select Machine Image Position and change the value in Adjust Registration Paper Buckle SP1 004 1 to 3 Reg Buckle Adjust Tray 1 to 3 If using paper of Paper Weights 5 to 7 1 On the Adjustment Settings for Skilled Operators menu select Machine Image Position Adjust Registration Paper Buckle Thick Paper Change the value SP1 005 001 to 3 Reg Buckle Adj Thick 5 to Thick 7 2 Increase or...

Page 715: ...he front move the bracket B to the right 8 Print more trimming area patterns and make adjustments until the sides of the trimming area pattern are perfectly parallel with the edges of the paper 9 If the problem persists consult local staff and the product specialist Skew Detection Level is Too Low Increase the skew detection level On the Adjustment Settings for Skilled Operators menu select Machin...

Page 716: ...llow skewing If this is not acceptable to the client contact the product specialist Paper Skew with Vacuum Feed LCIT Cause Measures to correct paper skew at the main machine are not as effective with thick paper Thickness 5 or thicker that is fed from the vacuum feed LCIT This could cause images to be cut off at either end Solution Take the following measures to correct skew in this case If only o...

Page 717: ... keep up with the rotation of the registration gate roller and thus results in paper skew Solution Using SP1 032 001 to 003 Rotary Gate HP Adjustment Thick 0 to 2 adjust the home position of the rotary gate so that it is nearer to the roller nip The default value of is 0 Change the value from 0 to 4 or 3 Use SP1 004 001 to 003 Reg Buckle Adj to adjust the amount of buckle When thick paper Thicknes...

Page 718: ...t Setting to Off 1321 01 When not using as a custom paper On the Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output and set Pickup Assist Setting to Off SP 1 923 001 to 007 LCT Pickup Assist ON OFF A3LCT Tray number Special or coated paper is used A3 LCT only Is the airflow sufficient The factory default may not be strong enough to separate the sheets Increase the airf...

Page 719: ...paper In Advanced Settings for the custom paper in use set Double Feed Detection to Off 1341 01 When not using as a custom paper On the Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output and set Double Feed Detection to Off SP 1 302 001 to 012 Dbl Feed Detect Tray number The double feed sensor is dirty If there is paper dust or foreign particles on the double feed sens...

Page 720: ...not used On the machine operation panel Paper Feed Output group on the Adjustment Settings for Skilled Operators menu increase the value in Adjust Wide LCT Fan Level SP 1 920 001 to 003 LCT Tray Fan Duty Adjustment A3LCT Tray number Is the tab sheet holder attached Attach the tab sheet holder to prevent air from escaping at the trailing edge of the paper This improves paper separation Is the paper...

Page 721: ... Paper Delivery Problems 713 before loading Retry paper feed function SP1 041 001 to 011 Retry Feed Initial value 1 On SP1 042 001 to 011 Retry Times Initial value 1 It can be set in the range of 1 to 3 ...

Page 722: ...fibers contaminated by extremely fine calcium carbonate particles These particles are extremely small and easily transferred from the paper to roller surfaces This causes the roller surfaces to become slick so they no longer have enough friction to grip the paper for efficient paper feeding Signs of this problem are Paper fails to feed and starts causing frequent jams at the 50K service life of th...

Page 723: ...Two rollers can be replaced with EPDM rollers to improve feed performance If the customer is using paper with a high ash content replace the feed and reverse rollers in the paper feed units Description Q ty Paper Feed Roller 1 Paper Separation Roller 1 The photo shows the configuration of the rollers in each paper feed unit Only two of the three rollers need to be replaced No Roller Comment A Pick...

Page 724: ...ve feed performance If the customer is using paper with a high ash content replace the pick up roller feed roller and separation roller in the paper feed units Description Q ty Pick up roller 1 Feed roller 1 Separation roller 1 The photo shows the configuration of the rollers in each paper feed unit Three rollers need to be replaced No Roller Comment A Pick up roller Replace with EPDM pick up roll...

Page 725: ...DM roller is 300K This is shorter than the service life of the urethane rollers 1000K Replace the standard urethane rollers with the EPDM rollers only if the customer is experiencing serious paper feed problems If no feed jams start to occur before the EPDM rollers have reached the end of their service life clean the rollers 1 Remove the three rollers pick up feed and separation roller 2 Moisten a...

Page 726: ...3 Paper Delivery Problems 718 dust 4 Allow the rollers to dry completely before you re install them in the machine ...

Page 727: ...Feed Side 2 1101 03 Image Position Side 2 Across Feed 1101 04 Image Position Side 2 If custom paper is not used On the machine operation panel Adjustment Settings for Skilled Operators Image Position Adjust the image position To adjust the position horizontally change the value in Adjust Image Position With Feed Direction SP1 001 001 to 009 Lead Edge Reg Thick number To adjust the position vertica...

Page 728: ...caling SP1 101 06 Image Position Side 1 Across Feed SP1 101 07 Image Position Side 1 With Feed Press to increase the scaling and to decrease it 2 When user setting paper is not used adjust the image scaling in the following items SP2 102 041 Face Main Mag set Adj SP2 102 042 Face Sub Mag set Adj 3 Print the image Is the problem resolved Yes Finished No If the problem persists even though you have ...

Page 729: ...e 1 and side 2 1 In Advanced Settings for the custom paper in use adjust the image scaling SP1 101 08 Image Position Side 2 Across Feed SP1 101 09 Image Position Side 12 With Feed Press to increase the scaling and to decrease it 2 When user setting paper is not used adjust the image scaling in the following items SP2 102 043 Verso Main Mag set Adj SP2 102 044 Verso Sub Mag set Adj 3 Print the imag...

Page 730: ...ause The antistatic brushes in the exit transport and invert transport of the drawer are dirty or the anti static brushes in Finisher SR5110 SR5120 are dirty Solution Carry out the following sequence of procedures Terminate the sequence as soon as the problem is resolved Procedure 1 1 Clean the antistatic brushes in the exit transport and inverter transport of the drawer with a blower ...

Page 731: ...ber Paper Path Selection 2 Is it Adjust Convex Curl Weak or Adjust Convex Curl Strong Yes Go to the next step No Consult the product specialist 3 Is this setting essential Yes Go to the next step No Set Adjust Paper Curl to Adjust Convex Curl Off set it back to the default value 4 Are the sheets delivered with their printed side facing up Yes Go to the next step No Contact your service representat...

Page 732: ...aper Curl Check the decurl setting Off Weak or Strong in SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection 2 In Advanced Settings for the custom paper in use adjust the paper feed speed of the decurl unit If the degree of decurling is set to Off reduce the value in Decurler Feed Speed Adj Curl Adj Off by 0 5 If the degree of decurling is set to Weak reduce the value in Decurle...

Page 733: ...the custom paper in use adjust the paper feed speed for delivery Depending on the type of printing specify one of the following For one sided printing increase the value in Exit Motor Feed Speed Adjustment by 0 1 For duplex printing increase the value in Switchback Entrance Feed Speed Adj by 0 1 For one sided printing delivery of inverted paper increase the value in Switchback Exit Feed Speed Adj ...

Page 734: ...tors Paper Feed Output Adjust Paper Curl Check the current decurl setting Off Weak or Strong in SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection 2 In Advanced Settings for the custom paper in use adjust the paper feed speed of the decurl unit If the degree of decurling is set to Off increase the value in Decurler Feed Speed Adj Curl Adj Off by 0 5 If the degree of decurling i...

Page 735: ... cannot be applied to masked images that are solid filled or contain ruled lines at the leading trailing edges Reducing the leading trailing edge margin may result in a paper jam on the fusing belt stripper plate Excessive Paper Curl To eliminate curling without using the decurl unit lower the heat roller temperature Lowering the temperature may result in Unsatisfactory fusing Reduced glossiness S...

Page 736: ...url correction setting for each tray separately If sheets of paper are delivered from one tray then sheets are delivered from another tray for which the machine sets the curl correction setting to the opposite direction the productivity may decrease because the machine requires time for switching the path If convex curling or concave curling occurs on ejected sheets you can prevent output sheets f...

Page 737: ...rection from the control panel The machine controls the curl correction setting for each tray separately If sheets of paper are delivered alternately from one tray and another tray for which the machine sets the curl correction setting to the opposite directions the productivity may decrease because the machine requires time for switching the path Examples of a concave folded corner caused by the ...

Page 738: ...nit Upper transport path A folded corner occurs A Decurl unit B Exit unit C Paper If a concave curl occurs on output sheets when using the upper transport path in convex curl correction mode there is a small diameter roller in direction of curling Because the angle of which output sheets contact with the small diameter roller becomes 60 degrees or more a folded corner occurs Lower transport path I...

Page 739: ...the paper path before the decurl unit It occurs on somewhere on the Trans timing roller fusing unit or heat pipe If the corner of sheet is not completely creased proceed to Step 2 2 Disconnect subsequent peripheral devices from the machine and feed paper through the machine If a folded corner occurs when using the main machine only the folded corner is caused by the decurl unit Follow the flowchar...

Page 740: ...3 Paper Delivery Problems 732 Flowchart for a folded corner correction ...

Page 741: ...olor of the paper so it is very important that the color setting for the paper in use is correct If the color setting is wrong this could cause incorrect CIS readings which can cause paper jams Available paper types A variety of paper types can be selected on Tray Paper Settings dialog box Plain Paper Recycled Paper Color Paper 1 Color Paper 2 Green Blue Purple Ivory Orange Pink Red Gray Letterhea...

Page 742: ...ost suitable CIS LED light intensity for best results Other Solutions Here are some suggestions Specify a darker paper color for example change to Color Paper 1 or to Color Paper 2 If the job is printed on paper of different colors specify the darkest color If the problem occurs even with the Mode 3 setting Color Paper 2 increase the CIS LED light intensity by following the procedure below Adjustm...

Page 743: ...ff the system and disconnect the main machine from its power source Allow the machine to cool for 10 minutes before you start cleaning 1 Guide Board Wipe the guide board with a well wrung out damp cloth To clean the innermost recesses use a cloth that is as large as your palm 2 Roller Wipe the roller with a well wrung out damp cloth and then wipe with a dry unused lint free cloth until no moisture...

Page 744: ... out damp cloth and then wipe with a dry unused lint free cloth until no moisture remains 4 Sensor Remove dust with a blower brush 5 Antistatic Brush Remove dust with a blower brush Cleaning Paper Trays 1 3 1 Remove the paper tray ...

Page 745: ...3 Paper Delivery Problems 737 2 Clean the sensor Cleaning the Paper Feed Path for Paper Trays 1 3 1 Open the front doors 2 Pull down the lever A1 ...

Page 746: ...3 Paper Delivery Problems 738 3 Pull up the plate 4 Clean the rollers sensors and guide plates 5 Pull down the plate 6 Pull up the lever A1 ...

Page 747: ...aper Delivery Problems 739 7 Close the front doors Cleaning the Paper Feed Path in the Drawer 1 Open the front doors 2 Pull down the levers C1 and C2 and then pull the drawer out completely until it stops ...

Page 748: ...3 Paper Delivery Problems 740 3 Pull up and open the cover B6 A 4 While holding B6 open clean the rollers sensors and guide plates 5 Close the cover B6 ...

Page 749: ...3 Paper Delivery Problems 741 6 Clean the rollers and sensors 7 Pull down and open the cover B3 8 Clean the rollers while turning the knob B1 Clean the sensors and guide plates also ...

Page 750: ...3 Paper Delivery Problems 742 9 Close the cover B3 10 Remove the 2 screws and then remove the cover 11 Remove the 2 screws and then remove the dust catcher ...

Page 751: ...he roller while turning the knob B5 Clean the sensor guide plate and roller in the paper transfer unit also 14 Attach the dust catcher and then secure it with the 2 screws 15 Attach the cover aligning the notch on the cover with the claw and then secure it with the 2 ...

Page 752: ...3 Paper Delivery Problems 744 screws 16 Pull down the levers Z2 and Z3 17 Clean the left hand side rollers while turning the knob Z1 Clean the left hand side sensors and guide plates also ...

Page 753: ...3 Paper Delivery Problems 745 18 Clean the right hand side rollers sensors and guide plates 19 Pull up the levers Z2 and Z3 20 Clean the sensor and guide plate on the entrance of the fusing unit ...

Page 754: ...3 Paper Delivery Problems 746 21 Pull up and open the cover D2 22 Clean the sensor and guide plate 23 Close the cover D2 ...

Page 755: ...3 Paper Delivery Problems 747 24 Raise cover D3 A until B locks and the cover remains open 25 Clean the rollers while turning the knob D1 Clean the sensors and guide plates as well 26 Close the cover D3 ...

Page 756: ...3 Paper Delivery Problems 748 27 Pull down and open the cover D4 28 Clean the rollers sensor and guide plates 29 Clean the antistatic brushes ...

Page 757: ...3 Paper Delivery Problems 749 30 Close the cover D4 31 Push the drawer back into the machine 32 Pull up the levers C1 and C2 ...

Page 758: ...per Delivery Problems 750 33 Close the front covers Cleaning the LCT A3 Paper Feed Path 1 Clean the side fences and front guide 2 Clean the paper feed rollers 3 Clean the guide plate of the paper feed unit ...

Page 759: ...e guide plate interior 5 After cleaning restore the machine so that it resumes operation Cleaning the LCT A4 Paper Feed Path 1 Clean the side fences and front guide 2 Clean the paper feed rollers 3 Clean the guide plate of the paper feed unit ...

Page 760: ...ter cleaning restore the machine so that it resumes operation Cleaning the Multi Bypass Tray Paper Feed Path 1 Clean the side fences and front guide 2 Clean the paper feed rollers 3 Clean the guide plate 4 After cleaning restore the machine so that it resumes operation ...

Page 761: ...er Tray Cleaning the Paper Feed Rollers Both the 1st paper feed A and 2nd paper feed B rollers can be cleaned with the same procedure 1st paper feed A and 2nd paper feed B rollers 1 Remove the paper feed cover A 2 Clean the pick up roller A and feed roller B ...

Page 762: ...plate A When attaching the face plate make sure that the face plate is set as shown below in the picture A Fix the face plate with a screw while holding it by hand and make it level Do not make the face plate inclined as shown below in the picture A ...

Page 763: ...erse roller A Cleaning the Side Fence Front Guide Both the 1st paper feed A and 2nd paper feed B rollers can be cleaned with the same procedure 1 Clean the areas surrounded by the red lines Cleaning the Guide Plate Clean the following guide plates ...

Page 764: ...C Machine vertical transport guide plate outside D Machine vertical transport guide plate inside E Horizontal transport guide plate outside F Entrance horizontal guide plate outside G Horizontal transport guide plate inside H Entrance horizontal guide plate inside Cleaning the Paper Feed Unit of the Vacuum Feed LCIT RT5120 Paper Feed Belt Unit ...

Page 765: ...eed belt unit A and the paper tray together Pull the paper feed belt unit out horizontally relative to the paper tray to ensure that the paper feed belt is not damaged by getting it caught in the side fences or other parts To prevent damaging the paper feed belt when you return the paper feed belt unit to its original position align the right and left guides A with the rail B on the paper tray sid...

Page 766: ...3 Paper Delivery Problems 758 5 Turn upside down the paper tray pulled out and wipe the paper feed belt A with a damp cloth ...

Page 767: ...front door Open close guide plates A B 7 Close the guide plates and front door Cleaning the Bridge Unit 1 Open the front door of the relay unit and then open and clean the open close guide plate A 2 Close the guide plate and front door of the relay unit ...

Page 768: ...3 Paper Delivery Problems 760 3 Pull out the horizontal feed unit and open the guide plate A to clean it 4 Close the guide plate and put the horizontal feed unit back in place ...

Page 769: ...to be Dirty The red circles indicate where the rollers tend to be dirty For the locations of the rollers see Cleaning the Rollers Dirty Part Roller E Lower tray roller 1 F Lower tray roller 2 I Upper tray roller 2 G Lower exit roller M Pre stack addition roller N Turn transport roller O Relay stack roller upper Q Staple entrance roller A Entrance roller 1 B Entrance roller 2 H Upper tray roller 1 ...

Page 770: ...r Delivery Problems 762 Dirty Part Roller C Registration roller L Upper exit roller Cleaning Rollers and Guide Plates Cleaning the Rollers Clean drive and idle rollers with a clean cloth dampened with alcohol ...

Page 771: ...3 Paper Delivery Problems 763 Cleaning the Guide Plates Clean guide plates with a clean cloth dampened with alcohol ...

Page 772: ...late Rb1 2 Punch Guide Plate Rb3 3 Lower Shift Guide Plate Rb5 4 Exit Guide Plate 5 Junction Gate Guide Plate Rb4 6 Upper Shift Guide Plate 7 Turn Guide Plate 8 Vertical Guide plate upper Rb6 Vertical Guide plate lower Rb7 9 Staple Entrance Guide Plate Rb13 ...

Page 773: ...3 Paper Delivery Problems 765 1 Open the entrance guide plate Rb1 and then clean it 2 Open the punch guide plate Rb3 and then clean it ...

Page 774: ...3 Paper Delivery Problems 766 3 Open the lower shift guide plate Rb5 and then clean it 4 With the lower shift tray in the down position clean the area from the lower shift exit to the exit guide plate ...

Page 775: ...3 Paper Delivery Problems 767 5 Open the junction gate guide plate Rb4 and then clean it 6 Open the upper shift guide plate and then clean it ...

Page 776: ...3 Paper Delivery Problems 768 7 Open the turn guide plate and then clean it 8 Open the vertical guide plate upper Rb6 and vertical guide plate lower Rb7 Clean the plates ...

Page 777: ...r on the fold roller of the saddle stitch unit the dirt may be transferred to the paper If the roller is dirty clean it a clean cloth dampened with alcohol or water 1 Pull the stacker stapler unit A 2 Clean the fold roller A of the saddle stitch unit with a clean cloth dampened with alcohol or water Turn the knob Rb11 in order to clean the entire fold roller ...

Page 778: ...llers or guide plates The dirt is then transferred to the subsequent sheets Places Where Rollers Tend to be Dirty The red circles indicate where the rollers tend to be dirty For the locations of the rollers see Cleaning the Rollers Dirty Part Roller B Upper tray roller 2 E Lower tray roller 1 G Lower tray roller 2 H Shift roller J Fold Unit Exit Roller A Entrance roller 1 C Relay transport roller ...

Page 779: ...3 Paper Delivery Problems 771 Dirty Part Roller F Proof paper exit roller D Paper exit roller L Fold Roller Cleaning the Rollers Clean the drive and idle rollers with a clean cloth dampened with alcohol ...

Page 780: ...3 Paper Delivery Problems 772 Cleaning the Guide Plates Clean the guide plates with a clean cloth dampened with alcohol ...

Page 781: ...very Problems 773 No Item 1 Entrance Guide Plate R1 2 Shift Guide Plate R4 3 Exit Guide Plate 4 Proof Guide Plate R3 5 Saddle Stitch Upper Guide Plate R8 6 Saddle Stitch Lower Guide Plate 7 Side to Side Fold Roller ...

Page 782: ...ery Problems 774 1 Open the entrance guide plate R1 and then clean it 2 Open the shift guide plate R4 and then clean it 3 With the shift tray in the down position clean the area from the exit to the exit guide plate ...

Page 783: ...3 Paper Delivery Problems 775 4 Open the proof guide plate R3 and then clean it 5 Open the saddle stitch upper guide plate R8 and then clean it ...

Page 784: ... 6 Open the saddle stitch lower guide plate and then clean it Cleaning the Side to Side Fold Rollers if the side to side fold rollers is dirty clean them with a clean cloth dampened with alcohol 1 Pull out the saddle stitch unit A ...

Page 785: ...3 Paper Delivery Problems 777 2 Clean the rollers A with a clean cloth dampened with alcohol Clean the whole of the rollers ...

Page 786: ...cur if There is a tight curl on a delivered set of stapled sheets Limp paper such as thin or recycled paper is used A Trailing Edges B Output Tray C Paper Exit In the illustration the trailing edges of the stack A on the output tray B are too close to the paper exit C Solution 1 Attach the Z fold support tray for multi folding unit 2 Print the image Is the problem resolved Yes Finished No Go to th...

Page 787: ...ness 2 63 1 to 80 g m2 may curl when delivered If the amount of concave curling is large at around 15 mm of the maximum acceptable value the leading edge of the delivered sheet may float and curl upward Once this happens the subsequent sheets will hit against the curled sheet causing a jam at the paper exit JAM107 109 Cause This is likely to occur if Paper of Thickness 1 or 2 52 3 to 63 g m2 A3 si...

Page 788: ...the sheet and tray becomes steep the leading edge may bend downward This is likely to occur if the sheet is ejected with face up If face curling concave curling occurs and the curl size is large the height of curl 15 mm or more the leading edge of the sheet may float and bend upward Both convex and concave curling prevent subsequent sheets from stacking properly resulting in paper jam JAM107 109 C...

Page 789: ...lope is not ejected entirely Factor 1 Center part of the flap is remains inside Paper is delivered to the finisher shift tray by pushing out its trailing edge of paper using the exit roller Due to the shape of its flap when the envelope has finished passing the nip of exit roller the center part of the flap is still behind Therefore the flap tends to remain inside the paper exit A Exit roller pitc...

Page 790: ...he exit roller Also because the inclination increases making it more difficult to eject subsequent sheets envelopes A End Fence Solution Attaching the Z fold support tray When the leading edge of the envelope comes in contact with the tray the exit roller is still delivering the flap part of the envelope However because the stiffness of the flap is less than that of the other parts the flap tends ...

Page 791: ...acked Properly Cause Installing the Z fold support tray reduces the angle of the tray and helps paper transport However as a side effect the output jogger is unable to reach the paper surface causing the horizontal direction of the paper stack to be poorly aligned The width of the Z fold support tray is 191 mm When feeding paper of horizontal length of 191 mm or more such as A4 LEF both ends droop...

Page 792: ...e delivered paper the paper stack slides to the side and becomes disaligned This is likely to occur it Paper of Thickness 0 52 2 g m2 or less is used Output sheet bending or jam error caused by sheet bending JAM 107 109 occurs Frequency Incidence rate of convex curl is 4 300 Solution Attach the support plate and then use the finisher with the extension tray of the shift tray expanded If the suppor...

Page 793: ...perly Reduce the amount of curl by loading the paper the other side up If this does not resolve the problem reduce the amount of curl by using the decurl unit Correct face curl Saddled Stitched Sheets Are Dirty Clean the fold roller Torn Punch Holes During the punch unit operation a punch hole is torn and paper jams frequently occur ...

Page 794: ...he Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output Adjust Paper Curl Select the amount of curl correction SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection To correct curls facing up specify Adjust Concave Curl To correct curls facing down specify Adjust Convex Curl 2 Select Strong or Weak depending on the amount of curl correction required If t...

Page 795: ...or larger size of paper is used Coated paper is used Paper that causes a lot of friction is used The temperature or humidity is high Sheet Bending The leading edge of the delivered sheet bends upward and backward A Paper Exit B Output Tray One Sheet Pushing Out Another Because of high paper friction the delivered sheet may get stuck and push out other sheets of paper A Paper Exit B Output Tray ...

Page 796: ...rn the air conditioner off Sheets are curled upward If the decurl unit is used 1 On the Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output Adjust Paper Curl Set to Adjust Concave Curl SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection 2 To control the amount of curl correction select Weak if the present setting is Off or Strong If the decurl unit is...

Page 797: ... 012 De curler Setting Tray number Paper Path Selection 2 To control the amount of curl correction select Weak if the present setting is Off or Strong 3 If one sheet pushes out another sheet set the convex curl correction face curl of the decurl unit to prevent the error If the decurl unit is not used 1 Remove the paper stack and turn it upside down 2 To improve stacking install the output jogger ...

Page 798: ...ion 1 On the Adjustment Settings for Skilled Operators menu select Machine Paper Feed Output Adjust Paper Curl Set to Adjust Concave Curl SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection 2 Select Strong or Weak to control the amount of curl correction as required 3 Print the image Is the problem resolved Yes Finished No Consult the product specialist Side to Side Registration...

Page 799: ...e by the amount of shift in order to move the finisher in the same direction For example when the paper has shifted by 4 mm towards the front from the center mark 2 mm division of the scale move the docking bracket towards the front by 4 mm 2 divisions The divisions move towards the rear A Proof tray B Docking Bracket Screw If the paper shifted towards the rear Slide the docking bracket towards th...

Page 800: ...o side registration by feeding paper out onto the proof tray If the problem has not been solved adjust the docking bracket screw for the docking bracket slightly again Paper Width Cannot be Aligned Properly Solution Adjust jogger width by SP6 107 001 to 015 Default 0 Press to decrease the scaling to reduce jogger width Press to increase the scaling to expand jogger width Stapling Misalignment of S...

Page 801: ...actory set value is on the sticker at the position indicated by the red frame Check the label indicating the initial value If the value of SP 6 121 003 NV Adj Data Mod Staple Stacking Fence is 0 adjust the position of the staple stacking fence gradually for example 0 2 0 4 0 6 and check if the misalignment is solved If the initial value is not 0 adjust the value in the positive or negative directi...

Page 802: ... fence by the positioning roller only the second sheet reaches the trailing edge fence while the first sheet does not and they are stapled Cause This occurs because the friction resistance between the first and second sheets is smaller than that between the staple tray and the first sheet During the first alignment of pre stack paper in staple mode the second pre stack sheet reaches the trailing e...

Page 803: ...cted Poor stacking and back curl correction is done using the decurl unit Image on the paper is facing up Solution 1 Is it possible to disable back curl correction Yes Disable back curl correction Adjustment Settings for Skilled Operators Main Paper Feed Exit Adjustment Paper Curl Correction Off SP 1 906 001 to 012 De curler Setting Tray number Paper Path Selection No Go to Step 2 2 Determine if t...

Page 804: ...4 Troubleshooting for Peripheral Units 796 number of pre stack sheets must be reduced causing lower productivity Be sure to consult the product specialist before removing the anti static brush ...

Page 805: ... Adj 1st size SEF Multi Sheet Letter Fold out Position 2 Multi sheet Fold SP 6 754 101 to 108 FM3 Equal 3rds Fine Adj 2nd size SEF Multi Sheet Letter Fold in Position 1 Multi sheet Fold SP 6 755 101 to 110 FM4 3rds 1 Flap Fine Adj 1st size SEF Multi Sheet Letter Fold in Position 2 Multi sheet Fold SP 6 756 101 to 110 FM4 3rds 1 Flap Fine Adj 2nd size SEF Multi Sheet Folding Deviation Cause Dependi...

Page 806: ...ing for Peripheral Units 798 The multi folding unit has three adjusting screws L1 L2 and L3 to adjust deviation L1 A Adjusting Screw B Adjusting Screw Hole C Mounting Screw L2 A Mounting Screw B Adjusting Screw Hole ...

Page 807: ...oubleshooting for Peripheral Units 799 C Adjusting Screw L3 A Adjusting Screw B Mounting Screw C Adjusting Screw Hole The screws can be used to do adjustments for the following fold methods Z fold Half Fold ...

Page 808: ...4 Troubleshooting for Peripheral Units 800 Letter Fold in Letter Fold out Double Parallel Gate Fold ...

Page 809: ...ew hole unfasten it 3 Turn the adjusting screw to adjust the deviation To increase the length at the bottom part of paper turn the screw clockwise To decrease the length at the bottom part of paper turn the screw counterclockwise 4 Attach the mounting screw to fasten the adjusting screw If the mounting screw is attached to the adjusting screw hole fasten it 5 Close the front cover of the multi fol...

Page 810: ... may be dirty resulting in dirt on the paper This will produce dirt on the paper in an area of 1 3 cm 0 4 1 2 inches in width equal to the width of the blade in the fold in the center of paper Solution Clean the blade 1 Open the front cover of the multi folding unit 2 Pull the multi folding unit out 3 Turn the N11 dial counterclockwise until the blade appears The blade is located in the right part...

Page 811: ...leaning restore the machine so that it resumes operation 6 Apply multi sheet folding and print 3 5 copies The dirt on the paper will disappear Edges of Letter Fold Bent When letter folding is applied the edge of the inner flap may become bent Solution The solution depends on whether letter folding is applied to multiple sheets or a single sheet ...

Page 812: ...coated paper To adjust the following settings pre register the type of paper in use as a custom paper For details see 3 Custom Paper Settings for Administrator in the TCRU Adjustment Item Menu Guide 1 In General Features in System Settings set Letter Fold in Position for a single sheet to 7 mm 2 In Advanced Settings for the custom paper in use select Letter Fold in Posn 1 Single sheet Fold 3 Incre...

Page 813: ...folding error will not occur if uncurled paper is used or sheets that curl downward Folded Sheets Are Not Stacked Properly Cause If a large number of half folded multi sheets is delivered the edges of the sheets may bulge and some part of the edge will be swollen If this happens other sheets loaded on the bulged paper may turn over in the output tray This is likely to occur if thick relatively sti...

Page 814: ...olded paper is transported to the fold crease unit the leading edge creased edge enters the fold nip prepared level for the press guide and then is pressed by the on the paper transport guide The press guide has three press rollers A The friction between the press guide and press guide plate as the paper is fed can scratch or mark the matte finish of the paper The surface of the guide plate is rou...

Page 815: ... problem solved Yes Finished No Repeat Steps 1 and 2 If the problem persists consult the product specialist Cleaning the surface of the metal guide plate and buffing it with a piece of paper reduces the occurrence of marks on the paper The present condition of the guide plate at the affected area depends on the amount of usage of the folding unit but buffing the surface of the plate with paper 20 ...

Page 816: ...er with excessive buckle A can cause double feeding Make sure that the fences are at their correct positions so the paper lies flat B Paper Curl A Concave curl Paper exits with curve down B Convex curl Paper exits with curve up In either case if the curl is excessive not within specifications this can cause double feeding Measuring the Amount of Curl ...

Page 817: ...amount of curl at each of the four corners SEF curl is shown at A and LEF curl is shown at B Place the paper face down to measure back curl accurately Acceptable Curl Range Vertical axis Curl amount mm NOTE Curl direction is Face up curl Face down curl Horizontal axis Paper thickness 0 to 9 Correcting Curl 1 Lay the stack on a flat surface opposite to the direction of curl ...

Page 818: ...en it the edge 3 Repeat the procedure for the other end of the stack 4 Fan the paper before loading it to loosen the sheets Paper sticks together if it has excessive static electricity burrs due to edge cutting or is damp 5 Hold the paper by the ends and slowly bend it several times ...

Page 819: ...425 J439 J440 Cause These are caused by a variety of factors Solution The correct setting must be made for the custom paper in the tray Check and correct the settings 1 In Advanced Settings set 36 Paper Feed Mode Adjust Fan Level to Moderate Dble Fd Red Lower Is the problem resolved Yes Finished No Go to next step 2 In Advanced Settings change 36 Paper Feed Mode Adjust Fan Level to Low In addition...

Page 820: ...ve it turn it over and load it again If these measures do not solve the problem change the user settings described below 1 In Advanced Settings change 36 Paper Feed Mode Adjust Fan Level to Moderate Dble Fd Red Lower Problem solved Yes Finished No Go to next step 2 In Advanced Settings change 36 Paper Feed Mode Adjust Fan Level to Low Problem solved Yes Finished No Go to next step 3 Clean the feed...

Page 821: ...oting for Peripheral Units 813 2 Unfasten the paper feed belt unit x2 3 While holding the handle of the paper feed belt unit A close the paper tray halfway 4 Pull the paper feed belt unit A out with the paper tray ...

Page 822: ... feed belt A with a damp cloth Re installation 1 To avoid catching and damaging the paper feed belt pull the feed belt unit out parallel to the paper tray 2 To avoid damaging the feed belt when re installing it align the right and left guides A with rails B and then lift slightly as you slide it in ...

Page 823: ...st Fan Level to Moderate Nonfdg Red Higher Problem solved Yes Finished No Go to next step 6 In Advanced Settings set 36 Paper Feed Mode Adjust Fan Level to Max Nonfdng Reduc Highest Problem solved Yes Finished No Go to next step 7 In Advanced Settings change 40 Switch Paper Load Upper Limit from Low 18mm to High 12mm Problem solved Yes Finished No Go to next step 8 Manually adjust the paper load u...

Page 824: ...ator to check the top of the stack when the tray is opened If paper remains up remove the stack and load it in the tray again Attaching the Small Tab Sheet Holder Thick Paper with Narrow Width When B5 SEF to SRA4 size paper of Paper Weight 8 is fed from the last portion of the paper stack the airflow decreases resulting in paper misfeed Cause When the paper is fed from the last portion of the pape...

Page 825: ...all tab end fence against the trailing edge of the paper to prevent air from escaping The small tab end fence helps to accumulate air between the sheets of paper and helps the paper to float Attaching the Small Tab End Fence Airflow Before and After Application range ...

Page 826: ... paper thickness 2 or less use the tab sheet holder See Attaching the Tab Holder Attaching the Tab Holder By attaching the tab sheet holder you can prevent air from escaping at the trailing edge of the paper This gives better paper separation 1 Pull the tray out until it stops 2 Take out the tab fence from the pocket on the right hand side of the paper tray 3 Set the side fences to the tabs for th...

Page 827: ...change the paper feed position first manually by adjusting the support plate of the front cover of the tray and then second adjusting the position of the image with SP1002 1 First determine whether the paper stack needs to be moved to the front or the rear 2 Pull out the tray 3 There are three adjustment points on the left side A and right side B of the tray cover 1 These screws need to be loosene...

Page 828: ... side top and bottom and two screws loosened on the top 4 First loosen the screws on the top front edge of the tray If you cannot see the screws remove the front cover x4 5 At each grid adjustment point remove each screw A This allows you to easily adjust the position of the cover so you can align the holes 6 Fasten the screw into hole B for the selected adjustment Be sure to fasten the screw at t...

Page 829: ... for each hole In the example below A is a full 2 mm adjustment to move the paper stack to the front B is a full 2 mm adjustment to move the paper stack to the rear 8 Tighten the screws on the top 9 Close the tray 10 Make some test prints and then go into the SP mode and do the image adjustment for the tray with SP1002 ...

Page 830: ...by inserting the correction shim between the main machine and LCIT closest to the main machine Each skew correction shim is 1 0 mm thick Inserting one shim is equivalent to about 0 25 100 mm of correction in paper skew Up to four shims can be inserted to correct skew Skew Correction Procedure Follow the procedure below to check for paper skew after installation 1 Go into the SP mode Select SP2 109...

Page 831: ...he amount of skew This is the difference between A and B Up to four shims stacked at one point can be used to correct paper skew If the amount of skew difference between A and B is 1 mm and there is only one LCIT RT5120 in the line insert two shims at the rear A as shown If the amount of skew difference between A and B is 1 mm and there are two LCITs RT5120 in the line insert two shims at the rear...

Page 832: ... and B If the amount of skew difference between A and B is 1 mm and there is only one LCIT RT5120 in the line insert two shims at the front A as shown If the amount of skew difference between A and B is 1 mm and there are two LCIT RT5120 in the line insert two shims at the front A as shown on the left side of the upstream LCIT ...

Page 833: ...ets may slip under the delivered sheets causing the delivered sheets to be curled A Concave curl Paper exits with curve down B Convex curl Paper exits with curve up Here is a detailed description of how this problem can occur 1 An uncurled sheet is delivered to the stacker shift tray 2 Strong friction occurs at the trailing edge so that the paddle cannot pull the sheet back and align the edges of ...

Page 834: ...eshooting for Peripheral Units 826 required 4 Stacked sheets are not aligned properly Not Using Decurl Unit Remove the stack turn it upside down load it in the tray again and then adjust the fusing temperature ...

Page 835: ... If the problem occurs on only the first sheet print a blank sheet as the first sheet and if the problem occurs on the last sheet print a blank sheet as the last sheet Using the Decurl Option Follow this procedure to correct paper curl with the Decurl Unit 1 Using coated paper ...

Page 836: ...ustom Paper Settings 44 Fusing Heat Roller Temperature Adj to adjust the fusing temperature 7 Convex curl with Plain Paper Yes In the Adjustment Settings for Skilled Operators menu set 0310 Adjust Paper Curl to Adjust Curl Weak Go to next step No The problem cannot be corrected in the field 8 Print the image Problem solved Yes Finished No Go to next step 9 Set 0310 Adjust Paper Curl to Adjust Curl...

Page 837: ...to push back the protruding leading edge This is likely to occur if Thick 280 g m2 105 lb Cover or heavier uncurled A3 or larger paper is used Here is a detailed description of how this problem can occur 1 An uncurled sheet is delivered to the stacker shift tray 2 Strong friction occurs at the trailing edge so that the paddle cannot pull the sheet back and align the edges of the sheet with those o...

Page 838: ...ked sheets are not aligned properly If the Decurl Unit is Not Used Problem cannot be resolved If the problem occurs on only the first sheet print a blank sheet as the first sheet and if the problem occurs on the last sheet print a blank sheet as the last sheet ...

Page 839: ... the amount of curl exceeds specification do SP1984 101 to 131 to lower fusing temperature by 5 C to 10 C to reduce the amount of curl You can also use the Custom Paper Settings 44 Fusing Heat Roller Temperature Adj to adjust the fusing temperature 7 Convex curl with Plain Paper Yes In the Adjustment Settings for Skilled Operators menu set 0310 Adjust Paper Curl to Adjust Curl Weak Go to next step...

Page 840: ...eets may protrude above the rest of the bundle by about 7 mm Delivered Sheets Are Not Aligned Paper Thickness 1 or Less Cause Despite the air assist system when sheets particularly paper that is relatively soft and has strong transport resistance such as thin or coated paper are delivered to the stacker tray because of paper to paper friction the paddle fails to pull the trailing edge back into th...

Page 841: ...ge stopper fails to push back the protruding leading edge and align the sheet as required 4 Stacked sheets are not aligned properly Action 1 Load the sheets the other way up 2 Print the image Was the problem resolved Yes Finish No Go to next step 3 In the Adjustment Settings for Operators menu set 0301 Correct Output Paper Curl 1 Sided Face Up to Small 4 Print the image Was the problem resolved Ye...

Page 842: ... unit connected to the main unit To avoid damaging the cart set switch be sure to remove the Roll away cart from inside the stacker when you disconnect the upstream unit If a Booklet or Stapler finisher is connected downstream paper cannot be output to the proof tray of the stacker With a downstream finisher connected do the adjustment after disconnecting the I F cable of the finisher and then tur...

Page 843: ...n of this bracket aligns the oval cut out horizontally and frees the joint bracket so that it can slide from side to side 5 Loosen the screws of the bracket and slide it to the left or right to adjust the position 6 Dock the stacker to the upstream unit again print some more sheets and then check registration and skew again to make sure that the edges of the sheet do not go beyond the first notch ...

Page 844: ...ction 1 Disconnect the stacker from the upstream unit 2 Remove the front right cover A x3 3 Remove the skew adjustment spacers x1 4 The adjustment bracket is A on the left side of the upstream unit B Loosen the screws of the connection bracket slide the bracket to the left or right to adjust the position insert the spacer ...

Page 845: ...is about as wide as the paper height sensor feeler is discharged to the shift tray if it has side face curl the edge of the paper may fail to go under the paper height sensor feeler and ride up on the feeler Alternatively by coming in contact with the paper height sensor feeler it may ride up and press against the feeler and the load from this may hinder the movement of the feeler In this case eve...

Page 846: ...4 Troubleshooting for Peripheral Units 838 Solution ...

Page 847: ... marks where the holder pressed down B Cause The paper holder exerts more pressure than the previous model of cart which creates the potential for leaving marks on the stack of paper when it is holding it The top pages of the stack are prone to having marks left Solution Marks can be prevented by putting scrap paper in between A ...

Page 848: ... when the cart is loaded with paper and it is pushed pulled repeatedly the mounting bolt may get loose This is likely to occur if the torque on the mounting bolt of the handle is less than 18Nm Solution If the cart s handle starts to rattle or if the paper holder fails to be effective because of loosening re tighten the mounting bolt on the bottom of the handle Also if the locking screws on the si...

Page 849: ...4 Troubleshooting for Peripheral Units 841 ...

Page 850: ...ecial types of paper or feeding paper under special conditions problems such as double feed or failure to feed may occur when paper is fed using generic settings Double feed or failure to feed tends to occur in the following conditions Coated paper Paper with smooth slippery surface High temperature or high humidity Solution ...

Page 851: ...4 Troubleshooting for Peripheral Units 843 How to Separate Sheets of Paper Before Feeding 1 Fan the sheets of the paper stack ...

Page 852: ...ent air is taken in between the sheets If you have difficulties fanning the stack this way try the method below Hold the ends of the paper stack and separate the sheets Separate all the four sides of the paper Place the paper on a flat surface and then hold one of the ends and separate the sheets Do it for all four sides of the paper ...

Page 853: ... along the paper feed direction to appear Such scratches tend to occur when printing solid fill images If the scratches rank less than 4 5 on the scale for measuring paper transport defects clean the guide boards Solution Clean the two areas shown in the figures Wipe the guide board with a soft dry cloth If this does not remove the dirt wipe the guide board with a dampened and tightly wrung cloth ...

Page 854: ...etting Standby Center SP 1 107 005 Standby Target Temp Setting Low Power Center SP 1 107 007 Standby Target Temp Setting Print Ready Center When printing on paper other than thin paper we recommend leaving the above settings unchanged Improving Throughput with Coated Paper This procedure describes measures for printing on coated paper equivalent to Paper Weight 7 or higher When printing on coated ...

Page 855: ...erate the machine even when fusing conditions are not exactly ideal This procedure describes how to check whether the wait time during jobs with mixed paper can be reduced There are three cases when wait time can occur Case 1 For brand name paper where there is a large difference in the heating roller temperature settings for differences in paper thickness from the previous type of paper used Case...

Page 856: ...increase in the time required for the machine to adjust the fusing unit settings suitable for all the different sized paper can on occasion reduce productivity Follow this procedure to determine the minimum wait time while achieving optimal fusing conditions for the client s needs when using mixed paper sizes The wait time may increase in the following cases 1 When there is a large difference in t...

Page 857: ...heating roller is designed to stabilize the temperature of the heating roller but it can also cause an increase in the length of time for the machine to recover from low power mode In the Trained Operator Mode use item 0207 on the menu to adjust the fusing ready temperature in order to shorten recovery time This adjustment can also be done with SP1 107 005 Target Temperature Setting Low Power Cent...

Page 858: ...5 Other Information 850 Adjustment of this setting can slightly increase the power consumption of the main machine ...

Page 859: ...o remove the paper immediately after they are retracted to the purge section The machine can also be configured to continue printing without prompting the user to remove the paper even after the print job is completed 1 Select Behavior After Paper Diversion from Main Unit Paper Feed Output group in the Adjustment Settings for Operators and then confirm the current settings SP mode SP1 051 001 Beha...

Page 860: ...f the optimum position of the belt cannot be recovered then that value of the setting should be passed to the product specialist in order to solve future problems SP2 920 002 Steering Control Roller Stable Position of Steering Roller displays the number of steps used in operation of the steering control motor that diagonally adjusts the position of the steering control roller to keep the belt at t...

Page 861: ...e machine cannot correct the belt position within 105 sec the machine issues SC471 01 Belt Position Ready Timeout and SP2 310 002 applying the lubricant stops and then starts the process again after the belt has been steered to the correct position 4 Set the following steering control SP codes to 0 SP 2 920 002 Steering Control Roller Stable Position of Steering Roller SP 2 920 004 Steering Contro...

Page 862: ... doing the 4th execution of SP2 310 001 do one of the following using the value of the setting for SP2 920 002 Steering Control Roller Stable Position of Steering Roller If SP value 20 or 20 SP value Check the ITB unit and then reset the ITB belt unit and then repeat lubricant application in Step 4 If 20 SP Value 20 Reset the following SP codes to their default settings For SP2 310 002 change the ...

Page 863: ...he ITB cleaning unit so that the blades are up in the operating position Steering Plate Adjustments Do this procedures if the results of the 1st 2nd and 3rd executions of SP2 920 002 were SP Value 20 or 20 SP Value There are two plates a left steering plate and a right steering plate The right steering plate should be adjusted first and then the left steering plate The range of adjustment for the ...

Page 864: ... do SP2 920 002 Steering Control Roller Stable Position of Steering Roller and check its setting Based on this setting adjust the position of the right steering plate by referring to the table below SP2 920 002 From the Current Right Steering Plate Scale Setting Comments 21 to 150 1 Move to upper part of scale 20 to 20 No adjustment required Within correct range 20 to 150 1 Move to lower part of s...

Page 865: ...e left steering plate up one notch 1 If the left steering plate is at the 0 notch move the plate up one notch 1 or of the plate is at 1 move the plate up two notches 2 4 Tighten both screws A Make sure that the plate is at the correction position on the scale This completes manual adjustment of the plate 5 Return to Step 5 in the previous section and restore these SP codes to their default setting...

Page 866: ...Roller Stable Position of Steering Roller and check its setting Based on this setting adjust the position of the left steering plate by referring to the table below SP2 920 002 From the Current Left Steering Plate Scale Setting Comments 150 to 121 5 Move to upper part of scale If you cannot adjust to 5 move to 6 120 to 96 4 95 to 71 3 70 to 46 2 45 to 21 1 20 to 0 to 20 21 to 45 1 Move to lower pa...

Page 867: ...mple The setting for SP2 920 002 Steering Control Roller Stable Position of Steering Roller was 80 so the right steering plate was adjusted to 3 Countermeasures for Other SC Codes These are countermeasures for solving other mechanical problems with the recurrence of SC741 series codes that may occur during these troubleshooting procedures SC471 01 Belt Position Ready Timeout The machine issues thi...

Page 868: ...ve Cycle the machine off on If the problem persists remove the ITB unit remove the belt and then check the steering control mechanism wire pulley sensor and motor harness connections SC471 03 ITB Position Error 1 The belt centering sensor detected that the belt has slipped out of position 2mm Note This SC is logged not displayed The belt has slipped out of position after shipping from the factory ...

Page 869: ...ere is a problem with the belt centering sensor readings The belt centering sensor harness is loose broken defective the sensor could be defective or something a scrap of paper could be interfering with operation of the sensor The ITB is slipping too far to the front or too far to the rear The lever of the belt centering sensor is riding up out of position Replace belt centering sensor Check the b...

Page 870: ...ith the motor control signals that control operation of the drive motor SC325 occurs most frequently when electrical noise interferes with the drive motor control signals Solution 1 Inspect the four ground plates on the drum cleaning unit 2 Clean the plates if they are covered with toner or grease and then replace any plate if it is deformed Ground Plates that Require Checks No Description 1 Groun...

Page 871: ...ther Information 863 1 Remove the grounding plates from the unit and check the angles No 2 Ground Plate Covers 1 Confirm correct connection of the grounding plates A with the frame B of the cleaning blade ...

Page 872: ... assembly at two points front and rear No 3 PCU Slide Rail Stopper 1 Confirm correct connection of the ground plate A with the stay B No 4 Ground Plate Stays 1 Confirm correct connection of the ground plate A with the frame B ...

Page 873: ...ng is less than 100 ohms The illustrations below labeled A to F show you how to position the test leads for the readings A to E Measure with the drum cleaning unit removed from the PCDU F Measure with the drum cleaning unit mounted on the slide rails No Name A Blade Assembly B Rear Cleaning Blade Shaft Holder No Name A Cleaning Frame B Rear Cleaning Blade Shaft Holder ...

Page 874: ...e A Lubrication Bar Cover B Rear Cleaning Blade Shaft Holder No Name A Cleaning Blade Assembly B Rear Cleaning Blade Shaft Holder No Name A Lubrication Brush Roller B Rear Cleaning Blade Shaft Holder No Name A Lubrication Bar Cover ...

Page 875: ...Work carefully to avoid bending the ground plates when performing the following three tasks 1 Removing the PCDU from the mainframe at the PCU slide rail stopper A 2 Removing the drum cleaning unit from the PCDU at the ground stay A 3 Replace the PM parts of the drum cleaning unit at the ground plate cover A ...

Page 876: ...ecomes fell lower than 3 0 In addition to SC401 toner scatter and dirty background could also occur because the system supplies too much toner to compensate for reduced development gamma Solution Do these procedures if the machine is issuing SC401 or if you observe toner scatter or dirty backgrounds in prints 1 Open SP2109 003 select Patter 12 2 dot Independent Pattern and then print three copies ...

Page 877: ...uctions in the Field Service Manual Be sure to use the special tool shown below to rotate the development roller during servicing Before cleaning the doctor gap confirm that there is no old developer on the development roller as shown below After cleaning the doctor gap with the cleaning tool use a vacuum cleaner to completely remove any toner particles 5 Calculate the average coverage and average...

Page 878: ... The tray lock lever needs adjustment because it does not reach the registration adjustment plate Solution Follow this procedure to shift the registration adjustment plate to the front so the tray lock lever can reach the registration adjustment plate 1 Pull out Tray 1 completely so that the right and left tandem trays separate 2 Remove the right tandem tray x2 3 On the registration adjustment pla...

Page 879: ... mm shift to the front Disable the registration adjustment in main scan direction in either Adjustment Settings for Operators 1 105 01 to 08 or do SP1 917 001 to 008 Side to Side Reg Disable and change 0 to 1 Adjust the registration in SP1 002 001 Main Scan Regist Shift Off Tray 1 False Drum Lubricant Near end Alert A jammed feeler can cause the machine to issue a false drum lubricant near end ale...

Page 880: ...on If the feeler is stuck correct its position The feeler is up at A This is the wrong position because the contact causes the near end alert The feeler is down at B This is the correct position because there is no contact 4 Reassemble the unit and confirm that the setting of SP3 810 021 is 0 If the value is 1 or 2 repeat step 2 Clear PM Counters 1 Turn the machine off 2 Open the front doors 3 Tur...

Page 881: ...aks or roller footprints appear 1 Take one sheet that is marked by streaks and then fold it carefully exactly in half with the crease in the center and parallel to the direction of paper feed 2 Lay the sheet on a flat surface and then used a mm scale to measure from the fold line to the marks on the surface or edges of the paper 3 Compare the measurements with the maps to identify the transport ro...

Page 882: ...tions of the red arrows and letters in the diagram above They are used in the map titles to indicate the direction of view so you can orient the map to the machine and identify the transport rollers and ribs A Right View B Top View C Left View Paper Feed 1 1 View A Right Side ...

Page 883: ...5 Other Information 875 Paper Feed 1 2 View B Top The layout diagram below applies to Tray 1 Tray 2 and Tray 3 because their mechanisms are the same ...

Page 884: ...iew A Right Side Paper Feed 3 View C Left Side Registration Unit General Layout The red letters and arrows in the diagram below indicate the angle of view so you can orient the map to the machine and identify the transport rollers and ribs ...

Page 885: ...5 Other Information 877 Registration Unit Rollers View B Top ...

Page 886: ...5 Other Information 878 Registration Unit Guide Plate View B Top ...

Page 887: ...5 Other Information 879 PTR Unit General Layout No Name A Belt Cleaning Unit Bottom B PTR Unit C PTB Unit ...

Page 888: ...5 Other Information 880 ITB Cleaning Unit Bottom ...

Page 889: ...5 Other Information 881 PTR Unit ...

Page 890: ...5 Other Information 882 PTB Unit ...

Page 891: ...5 Other Information 883 Fusing Unit General Layout No Name A Fusing Exit Guide Plate Upper B Fusing Exit Guide Plate Lower C Exit Entrance Guide Plate Upper ...

Page 892: ...5 Other Information 884 Fusing Exit Guide Plate Lower ...

Page 893: ...5 Other Information 885 Fusing Exit Guide Plate Upper ...

Page 894: ... Exit Entrance Guide Plate Upper Invert Exit Unit General Layout The red letters and arrows in the diagram below indicate the angle of view so you can orient the map to the machine and identify the transport rollers and ribs ...

Page 895: ...5 Other Information 887 Straight Through Exit 1 View A Top ...

Page 896: ...5 Other Information 888 Straight Through Exit 2 View A Top ...

Page 897: ...5 Other Information 889 Rollers View A Top Invert Exit View B Left ...

Page 898: ...5 Other Information 890 Duplex 1 View A Top Duplex 2 View A Top ...

Page 899: ...r Information 891 Decurl Unit View Right Multi Bypass Tray Transport Path General Layout No Name A Paper Feed unit B Transport Unit Paper Feed Unit Roller Position The arrow indicates the transport direction ...

Page 900: ...5 Other Information 892 Transport Unit Rib and Hole Positions Upper Guide Plate The arrow indicates the transport direction Lower Guide Plate The arrow indicates the transport direction ...

Page 901: ...5 Other Information 893 ...

Page 902: ...mation 894 LCT A4 No Name A Top Tray Paper Feed Unit B Middle Tray Paper Feed Unit C Bottom Tray Paper Feed Unit D Vertical Transport Unit Roller Position Paper Feed Unit The arrow indicates the transport direction ...

Page 903: ...5 Other Information 895 Roller Position Vertical Transport Unit The arrow indicates the transport direction ...

Page 904: ...5 Other Information 896 Rib Position Vertical Transport Unit ...

Page 905: ...5 Other Information 897 ...

Page 906: ...t No Name A Top Tray Paper Feed Unit B Middle Tray Paper Feed Unit C Bottom Tray Paper Feed Unit D Vertical Transport Unit Paper Feed Unit Roller Right View The layout diagram shown below applies to LCT Tray 4 Tray 5 Tray 6 because their mechanisms are the same ...

Page 907: ...5 Other Information 899 No Name A Pick up Roller B Paper Feed Roller C Separation Roller D Grip Roller Paper Feed Unit Roller Position The arrow indicates the transport direction ...

Page 908: ...5 Other Information 900 Paper Transport Movable Guide Ribs and Rollers Left View ...

Page 909: ...5 Other Information 901 Paper Transport Tray 5 Transport Fixed Guide Ribs Left View ...

Page 910: ...5 Other Information 902 Paper Transport Fixed Guide Plate Ribs Right View Vertical Transport Unit Rib and Roller Positions The arrow indicates the transport direction ...

Page 911: ...5 Other Information 903 ...

Page 912: ...5 Other Information 904 ...

Page 913: ...5 Other Information 905 Vacuum Feed LCIT Transport Path General Layout T1 T2 ...

Page 914: ...5 Other Information 906 No Name A Paper Feed Tray B Vertical Transport Left C Vertical Transport Right Paper Feed Tray Vertical Transport Left ...

Page 915: ...5 Other Information 907 Vertical Transport Right ...

Page 916: ...5 Other Information 908 Vacuum Feed LCIT Bridge Unit No Name A Upper Side B Bottom Upper Side ...

Page 917: ...er SR5110 Booklet Finisher SR5120 Shift Transport Path Layout Upper Tray No Name A Upper Tray Exit B Upper Tray Transport C Upper Tray Transport to Horizontal Transport D Registration to Entrance Upper Tray Upper Tray Exit Roller Position ...

Page 918: ...5 Other Information 910 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Upper Tray Upper Tray Transport Roller Position ...

Page 919: ...5 Other Information 911 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Upper Tray Upper Tray Transport to Horizontal Transport Roller Position ...

Page 920: ...5 Other Information 912 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Upper Tray Registration to Entrance Roller Position ...

Page 921: ...n 913 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Shift Transport Path Layout Lower Tray No Name A Shift Tray Exit to Shift Transport B Shift Transport to Horizontal Transport C Registration to Entrance ...

Page 922: ...r Information 914 Lower Tray Shift Tray Exit to Shift Transport Roller Position Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Lower Tray Shift Transport to Horizontal Transport Roller Position ...

Page 923: ...5 Other Information 915 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib Lower Tray Registration to Entrance Roller Position Driven Roller Drive Roller Rib Position ...

Page 924: ... Layout Turn Transport to Stapler No Name A Turn Transport to Horizontal Transport B Turn Exit to Pre stack Roller C Shift Transport to Horizontal Transport D Pre stack E Registration to Entrance Turn Transport to Stapler Turn Exit to Pre stack Roller Roller Position ...

Page 925: ...5 Other Information 917 Driven Roller Drive Roller Rib Position ...

Page 926: ...5 Other Information 918 Driven Rib Drive Rib Turn Transport to Stapler Pre stack Junction Gate to Added Roller Roller Position ...

Page 927: ...5 Other Information 919 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib ...

Page 928: ...5 Other Information 920 Pre Stack Separation Gate Turn Transport to Stapler Turn Transport to Horizontal Transport Roller Position Driven Roller Drive Roller Rib Position ...

Page 929: ... Information 921 Driven Rib Drive Rib Shift Transport Path Layout End Stitching No Name A Stack Junction Gate to Booklet Front Stapling B Stack Junction Gate to Stapler Entrance C Pre stack to Stapler Entrance ...

Page 930: ...ormation 922 End Stitching Turn Transport to Horizontal Transport Roller Position Driven Roller Drive Roller Rib Position Driven Rib Drive Rib End Stitching Stapler Entrance to Stack Junction Gate Roller Position ...

Page 931: ...5 Other Information 923 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib ...

Page 932: ...5 Other Information 924 Junction Gate Rib Stack Junction Gate End Stitching Pre Stack to Stapler Entrance Roller Position Driven Roller Drive Roller Rib Position ...

Page 933: ...5 Other Information 925 Driven Rib Drive Rib Shift Transport Path Layout Booklet No Name A Booklet Entrance Booklet Booklet Entrance Roller Position ...

Page 934: ...5 Other Information 926 Driven Roller Drive Roller Rib Position Driven Rib Drive Rib ...

Page 935: ...Path Layout Roller Position No Name A Entrance Roller B Horizontal Transport Roller C Proof Transport Roller D Proof Tray Exit Roller E Transport Roller F Upper Tray Roller G Pre stack Transport Roller H Booklet Shift Roller I Fold Roller J Fold Exit Roller A Entrance Roller ...

Page 936: ...5 Other Information 928 B Horizontal Transport Roller C Proof Transport Roller D Proof Tray Exit Roller E Transport Roller F Upper Tray Roller G Pre stack Transport Roller ...

Page 937: ...5 Other Information 929 H Booklet Shift Roller I Fold Roller J Fold Exit Roller ...

Page 938: ...Information 930 Transport Path Layout Rib Position No Name A Proof Tray Guide Plate B Paper Exit Guide Plate C Booklet Upper Guide Plate D Booklet Lower Guide Plate Proof Tray Guide Plate Paper Exit Guide Plate ...

Page 939: ...5 Other Information 931 Booklet Upper Guide Plate Booklet Lower Guide Plate ...

Page 940: ...5 Other Information 932 ...

Page 941: ...5 Other Information 933 Multi Folding Unit Transport Guide Plate Rib Position All rollers A are of the same roller span and roller width Red circles on the figure above represent the roller A ...

Page 942: ...ENTRANCE OPEN AND CLOSE 21 39 82 5 118 2 GUIDE PLATE ENTRANCE LOWER 0 82 116 3 GUIDE PLATE HORIZONTAL OPEN AND CLOSE MIDDLE 0 82 116 4 GUIDE PLATE HORIZONTAL OPEN AND CLOSE REAR 21 39 82 114 5 GUIDE PLATE EXIT MIDDLE UPPER 0 44 83 6 GUIDE PLATE EXIT HORIZONTAL 0 82 115 ...

Page 943: ...T 0 88 116 8 GUIDE PLATE PROOF TRAY MIDDLE RIGHT 0 82 116 9 GUIDE PLATE ENTRANCE LOWER AUXILIARY 21 39 82 5 118 10 GUIDE PLATE TURN ENTRANCE LOWER 0 76 8 118 5 11 GUIDE PLATE RIGHT UPPER INNER BACK GUIDE PLATE RIGHT UPPER FRONT 49 25 76 75 98 25 118 75 134 25 158 75 12 GUIDE ROD CORNER 0 76 8 118 5 ...

Page 944: ... GUIDE PLATE NO 2 OPEN AND CLOSE 23 59 97 16 GUIDE PLATE NO 3 OPEN AND CLOSE 53 5 101 5 17 GUIDE PLATE LEFT LOWER EXIT 82 116 18 GUIDE PLATE LEFT UPPER LENGTHWISE OPEN AND CLOSE 82 116 Rib position shows the distance from the center of the transport guide plate Ribs are located from the transport center toward the left and right side ...

Page 945: ...R HORIZONTAL DIA25 TRANSPORT ROLLER PROOF TRAY BOTH ENDS DIA20 TRANSPORT ROLLER 380MM DUPLEX STACK LOWER TRANSPORT ROLLER VERTICAL TRANSPORT TRANSPORT ROLLER PAPER CRIMP NO 1 LOWER TRANSPORT ROLLER MIDDLE DIA23 TRANSPORT ROLLER PRESSURE SUB UNIT 60 12 Driven DRIVEN ROLLER ROLLER DRIVEN DIA20 60 7 B Drive TRANSPORT ROLLER MOVE 60 12 Driven ROLLER DRIVEN 60 7 C Drive TRANSPORT ROLLER REGISTRATION 11...

Page 946: ...N ROLLER PAPER CRIMP 64 No Drive Driven Name E Drive Driven A ROLLER NO 1 ASS Y B ROLLER NO 2 ASS Y C ROLLER NO 3 ASS Y No Drive Driven Name Span mm Roller Width mm Shape F Drive Driven A ROLLER NO 4 ASS Y B ROLLER NO 5 ASS Y 346 No Drive Driven Name G Drive PRESSURE ROLLER DRIVE LOWER PRESSURE ROLLER DRIVE LONG PRESSURE ROLLER DRIVE ...

Page 947: ...5 Other Information 939 No Drive Driven Name No Drive Driven Name G Driven PRESSURE ROLLER DRIVEN NO 2 PRESSURE ROLLER DRIVEN NO 1 PRESSURE ROLLER DRIVEN NO 4 ...

Page 948: ...5 Other Information 940 Transport Guide Plate Rib Position Direct Transport All rollers A are of the same roller span and roller width Red circles on the figure above represent the roller A ...

Page 949: ...ENTRANCE OPEN AND CLOSE 21 39 82 5 118 2 GUIDE PLATE ENTRANCE LOWER 0 82 116 3 GUIDE PLATE HORIZONTAL OPEN AND CLOSE MIDDLE 0 82 116 4 GUIDE PLATE HORIZONTAL OPEN AND CLOSE REAR 21 39 82 114 5 GUIDE PLATE EXIT MIDDLE UPPER 0 44 83 6 GUIDE PLATE EXIT HORIZONTAL 0 82 115 ...

Page 950: ...Shape A Drive TRANSPORT ROLLER HORIZONTAL DIA20 TRANSPORT ROLLER PICK UP PAPER JAM DIA20 TRANSPORT ROLLER HORIZONTAL DIA25 TRANSPORT ROLLER PROOF TRAY BOTH ENDS DIA20 TRANSPORT ROLLER 380MM DUPLEX STACK LOWER TRANSPORT ROLLER VERTICAL TRANSPORT TRANSPORT ROLLER PAPER CRIMP NO 1 LOWER TRANSPORT ROLLER MIDDLE DIA23 TRANSPORT ROLLER PRESSURE SUB UNIT 60 12 Driven DRIVEN ROLLER ROLLER DRIVEN DIA20 60 ...

Page 951: ...acker Transport Path General Layout Straight Through Transport Path Transport Path Upper Side Driven Roller Position Straight Through Transport Path Transport Path Upper Side Roller Position For Transport Junction Gate A Paper Sensor Position ...

Page 952: ...ation 944 Straight Through Transport Path Transport Path Lower Side Drive Roller Position Straight Through Transport Path Transport Path Lower Side Roller Position For Transport Junction Gate A Paper Sensor Position ...

Page 953: ...er Information 945 Shift Transport Path Transport Path Upper Side Driven Roller Position After Junction Gate Shift Transport Path Transport Path Lower Side Drive Roller Position Roller Position for Transport ...

Page 954: ...5 Other Information 946 Junction Gate Proof Transport Path Transport Path Upper Side Driven Roller Position ...

Page 955: ...5 Other Information 947 Proof Transport Path Transport Path Lower Side Drive Roller Position Guide Roller Position Paddle Position ...

Page 956: ... 948 Cover Interposer Tray Transport Path Roller Position No Name A Pick up Roller B Paper Feed Unit 3 rollers C Paper Feed Unit 3 rollers D Transport 2 rollers E Transport Guide Plate F Transport Guide Plate Special Form ...

Page 957: ...5 Other Information 949 Horizontal Transport Path Shift Sort Tray SH5000 Roller Position The arrow indicates the transport direction Driven Roller Side ...

Page 958: ...5 Other Information 950 Drive Roller ...

Page 959: ...5 Other Information 951 Rib Position The arrow indicates the transport direction Junction Gate Open Close Junction Gate Horizontal ...

Page 960: ...5 Other Information 952 ...

Page 961: ...h No Roller Position Drive Driven Roller Width mm Roller Pitch mm 1 Upper Transport Driven 16 44 Lower Transport Drive 12 48 2 Upper Transport Driven 16 44 Lower Transport Drive 12 48 3 Upper Transport Driven 16 44 Lower Transport Drive 12 48 4 Upper Transport Driven 16 44 Lower Transport Drive 12 48 5 Upper Transport Driven 16 44 Lower Transport Drive 12 48 6 Upper Transport Driven 16 44 Lower Tr...

Page 962: ...5 Other Information 954 Horizontal Transport Path Bead Position ...

Page 963: ...5 Other Information 955 ...

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