147
t
echnic
al
n
o
tes
Problem
Cause
Solution
Page
Flash does not fire
or will not charge.
Flash is not raised.
Slide
F
OPEN
switch down to
raise flash.
22
Flash cover is not fully open.
Do not obstruct flash cover.
—
Bracketing enabled or camera
in continuous, dynamic range,
interval composite, or movie
mode.
Change camera settings.
44,
45,
64,
67,
86
Flash is off.
Raise flash and choose another
flash mode.
22
Battery is exhausted.
Charge battery (rechargeable
battery only), insert fresh bat-
tery, or use AC adapter.
10,
12, 158
Flash does not
illuminate subject.
Subject is more than
3.0 m/9.8 ft. from camera.
Move closer to subject.
—
Subject is dark.
Increase flash output.
70
Flash output is too low.
Increase flash output.
70
Flash cover is not fully open.
Do not obstruct flash cover.
—
Photos are too
bright.
Flash output is too high.
Reduce flash output, move
away from subject, or use dif-
ferent light source.
70
Picture display is too bright.
Adjust picture display bright-
ness.
123
Photos are too
dark.
Flash is off and subject is poorly
lit.
Raise flash and choose another
flash mode.
22
Picture display is too dark.
Adjust picture display bright-
ness.
123
Colors are un-
natural.
Camera unable to adjust white
balance for shooting conditions
using auto white balance.
Include white object in photo or
choose another white balance
option.
78
Picture display
brightness changes
during focusing.
Ambient lighting is poor or
differs from that used for au-
tofocus.
This is normal and does not in-
dicate a malfunction.
—
Vertical streaks
(“smear”) appear
in photos.
Subject is bright.
This is normal and does not in-
dicate a malfunction.
—