Code
Meaning
Suggested Cause/Action
0-10
The other end did not send a
reply to EOP, EOM or MPS
Check the line connection.
Check the FCE - FDU - LIU connection.
Replace the FCE, LIU or FDU.
Try adjusting the tx level (use NCU parameter 10).
The other end may have a defective modem/NCU/FCU; try sending
to another machine.
Check for line problems and noise.
0-14
Non-standard post message
response code received
Check the FCE - FDU - LIU connectors.
Incompatible or defective remote terminal; try sending to another
machine.
Noisy line: resend.
Try adjusting the tx level (use NCU parameter 10).
Replace the FCE, LIU or FDU.
0-20
Facsimile data not received within
6 s of retraining
Check the line connection.
Check the FCE - FDU - LIU connectors.
Replace the FCE, LIU or FDU.
Check for line problems.
Try calling another fax machine.
Change the reconstruction time from 6 s to 10 s (bit switch 01, bit 0).
Switch the rx cable equalizer on (bit switch 00, bit 1).
0-21
EOL signal (end-of-line) from the
other end not received within 5 s
of the previous EOL signal
Check the connections between the FCE, FDU, LIU, & line.
Check for line noise or other line problems.
Replace the FCE, LIU or FDU.
The remote machine may be defective or may have disconnected.
0-22
The signal from the other end
was interrupted for more than
0.2 s
Check the line connection.
Check the FCE - FDU - LIU connectors.
Replace the FCE, LIU or FDU.
Defective remote terminal.
Check for line noise or other line problems.
0-23
Too many errors during reception
Check the line connection.
Check the FCE - FDU - LIU connectors.
Replace the FCE, LIU or FDU.
Defective remote terminal.
Check for line noise or other line problems.
Switch the rx cable equalizer on (bit switch 00, bit 1).
Ask the other end to adjust their tx level.
1-00
Document jam
Improperly inserted document or unsuitable document type.
See "Mechanical Operation - Document Jam".
1-01
Document length exceeded the
maximum
Divide the document into smaller pieces.
See "Mechanical Operation - Document Jam".
1-10
Document in the scanning
position at power-up
Clear debris from the sensor actuators.
Check the SBU horizontal adjustment.
Replace SBU, FCE or FDU.
1-17
Document jam in the feed-out
area
1-20
Printer jam - paper did not reach
the exit
Clear any debris from the sensors and the paper path.
Clean the sensors in the printer.
Check that the copy tray is not overloaded.
Check the paper feed mechanism and paper path for faults.
Check the connections from the FDU to the rx motor and printer
sensors.
Replace the rx motor, printer jam sensor, or FDU.
1-21
Printer jam - paper stuck at the
exit
5-7
