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Service Call Conditions

D017/D018/D019/D020/D084/D085 3-54

Appendix

925

D Network File Error

The file that manages NetFile is

corrupted and operation cannot

continue.

Software

defective

Files on the HDD corrupted

990

Software performance error

The software attempted to perform an unexpected operation due to: 1)

software bug, 2) incorrect internal parameter, 3) insufficient working

memory.

Turn the machine power off/on

Reinstall the controller and/or main firmware

Note

: When this SC occurs, the file name, address, and data will be stored

in NVRAM. This information can be checked by using SP7-403. Note the

above data and the situation in which this SC occurs. Then report the data

and conditions to your technical control center.

991

C Software continuity error

The software attempted to perform an

unexpected operation. However, unlike

SC990, the object of the error is

continuity of the software.

No operation required.

Note: This SC code does not

appear on the panel, and is only

logged.

992 D

Unexpected

Software

Error

Software encountered an unexpected

operation not defined under any SC

code.

Software

defective

An error undetectable by any

other SC code occurred

Summary of Contents for D017

Page 1: ...D017 D018 D019 D020 D084 D085 SERVICE MANUAL 003320MIU...

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Page 3: ...D017 D018 D019 D020 D084 D085 SERVICE MANUAL...

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Page 5: ...D017 D018 D019 D020 D084 D085 SERVICE MANUAL 003320MIU...

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Page 7: ...ION OF RICOH AMERICAS CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their r...

Page 8: ......

Page 9: ...tion Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in...

Page 10: ......

Page 11: ...D018 MP 2550SP LD425SP Aficio MP2550SP 9025SP D019 MP 3350B LD433B Aficio MP 3350B 9033B D020 MP 3350SP LD433SP Aficio MP 3350SP 9033bSP D084 MP 2851SP LD528SP Afficio MP2851SP 9228S D085 MP 3351SP LD...

Page 12: ......

Page 13: ...VERVIEW 1 7 1 4 1 MECHANICAL COMPONENTS 1 7 1 4 2 PAPER PATH 1 9 1 4 3 DRIVE LAYOUT 1 10 INSTALLATION 2 INSTALLATION 2 1 2 1 INSTALLATION REQUIREMENTS 2 1 2 1 1 ENVIRONMENT 2 1 2 1 2 MACHINE LEVEL 2 1...

Page 14: ...TION PROCEDURE 2 25 2 6 INTERCHANGE UNIT D371 2 29 2 6 1 COMPONENT CHECK 2 29 2 6 2 INSTALLATION PROCEDURE 2 30 2 7 1 BIN TRAY UNIT D367 2 31 2 7 1 COMPONENT CHECK 2 31 2 7 2 INSTALLATION PROCEDURE 2...

Page 15: ...ONDENSATION HEATER SCANNER UNIT 2 69 Installation Procedure 2 69 2 18 2 TRAY HEATER COPIER 2 70 2 18 3 TRAY HEATER OPTIONAL PAPER TRAY UNIT 2 72 2 18 4 TRAY HEATER OPTIONAL LCT 2 75 2 19 COPY DATA SEC...

Page 16: ...99 2 23 6 FILE FORMAT CONVERTER TYPE E D377 2 100 Accessory Check 2 100 Installation 2 100 2 23 7 POSTSCRIPT 3 UNIT D383 2 101 Accessories 2 101 Installation 2 101 2 23 8 HDD ENCRYPTION UNIT 2 102 In...

Page 17: ...INTENANCE 3 PREVENTIVE MAINTENANCE 3 1 3 1 PM TABLES 3 1 3 2 MAIN MOTOR DRIVE GEAR 3 2 REPLACEMENT AND ADJUSTMENT 4 REPLACEMENT AND ADJUSTMENT 4 1 4 1 SPECIAL TOOLS AND LUBRICANTS 4 1 4 1 1 SPECIAL TO...

Page 18: ...T 4 19 4 4 1 CAUTION DECAL LOCATIONS 4 19 4 4 2 LASER UNIT 4 20 4 4 3 POLYGON MIRROR MOTOR 4 22 4 4 4 LD UNIT 4 22 4 4 5 LASER SYNCHRONIZATION DETECTOR 4 23 4 5 PHOTOCONDUCTOR UNIT PCU 4 24 4 5 1 PCU...

Page 19: ...SIZE SENSORS 4 52 4 8 10 REGISTRATION SENSOR 4 53 4 8 11 UPPER LOWER RELAY SENSORS 4 56 4 8 12 DUST COLLECTION BIN 4 57 4 9 PCBS AND OTHER ITEMS 4 58 4 9 1 CONTROLLER BOARD 4 58 Before replacing the c...

Page 20: ...2 SERVICE MODE LOCK UNLOCK 5 1 5 1 3 SERVICE PROGRAM MODE OPERATION 5 2 Overview 5 2 Entering and Exiting SP mode 5 2 SP Mode Button Summary 5 2 Switching Between SP Mode and Copy Mode for Test Print...

Page 21: ...BCU 5 21 5 5 2 DIP SWITCHES 5 22 Controller 5 22 BCU 5 22 5 6 USING THE DEBUG LOG 5 23 5 6 1 SWITCHING ON AND SETTING UP SAVE DEBUG LOG 5 23 5 6 2 RETRIEVING THE DEBUG LOG FROM THE HDD 5 27 5 6 3 REC...

Page 22: ...IMAGES 6 12 Correcting Skewed Images 6 12 Correcting Trapezoid Images 6 17 Correcting Parallelogram Images 6 18 6 6 ELECTRICAL COMPONENT DEFECTS 6 19 6 6 1 SENSORS 6 19 6 6 2 SWITCHES 6 27 6 7 BLOWN F...

Page 23: ...790 SEE SECTION B408 FOR DETAILED TABLE OF CONTENTS B793 BOOKLET FINISHER SR3000 SEE SECTION B793 FOR DETAILED TABLE OF CONTENTS D331 PAPER FEED UNIT PB3030 SEE SECTION D331 FOR DETAILED TABLE OF CONT...

Page 24: ...0 FOR DETAILED TABLE OF CONTENTS D371 INTERCHANGE UNIT TYPE 3350 SEE SECTION D371 FOR DETAILED TABLE OF CONTENTS D372 500 SHEET FINISHER SR3050 SEE SECTION D372 FOR DETAILED TABLE OF CONTENTS D383 PRI...

Page 25: ...SERVICE PROGRAM MODE TABLES B408 1000 SHEET FINISHER SR790 B793 BOOKLET FINISHER SR3000 D372 500 SHEET FINISHER SR3050 D383 PRINTER SCANNER OPTION SERVICE TABLES D369 DUPLEX UNIT AD3000 D371 INTERCHA...

Page 26: ......

Page 27: ...and the electrical components as the machine starts making copies as soon as the warm up period is completed 6 The inside and the metal parts of the fusing unit become extremely hot while the machine...

Page 28: ...ges to avoid spilling toner on clothing or the hands If toner is inhaled immediately gargle with large amounts of cold water and move to a well ventilated location If there are signs of irritation or...

Page 29: ...r subsystems to the factory or service depot when replacement of the optical subsystem is required Use of controls or adjustment or performance of procedures other than those specified in this manual...

Page 30: ...nventions Symbol What it means CT Core Tech Manual Screw Connector E ring C ring Harness clamp FFC Flat Film Connector The notations SEF and LEF describe the direction of paper feed The arrows indicat...

Page 31: ...azardous situation Failure to obey a Warning could result in death or serious injury A Caution indicates a potentially hazardous situation Failure to obey a Caution could result in minor or moderate i...

Page 32: ...s Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporation PowerPC is a registered trademark of International Business Machines Cor...

Page 33: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None...

Page 34: ......

Page 35: ...Specifications D017 D018 D019 D020 D084 D085 1 1 SM Product Information 1 PRODUCT INFORMATION 1 1 SPECIFICATIONS See Appendices for the following information General Specifications Optional Equipment...

Page 36: ...ION 1 2 1 SYSTEM CONFIGURATION AND OPTIONS No Item Comments 1 Main Machine D017 D018 D019 D020 D084 D085 2 ARDF D366 3 Platen Cover B406 4 Interchange Unit D371 Required for Item 5 7 5 Duplex Unit D36...

Page 37: ...er D372 Requires Item 11 13 1000 Sheet Finisher B408 Requires Item 11 14 1000 Sheet Booklet Finisher B793 Requires Item 11 Punch Unit B807 Not included with Finisher must order separately 15 Copy Data...

Page 38: ...on the back of the machine Only one of these options can be installed These options can be installed at any time Interface Board Bluetooth Interface Unit Type 3245 B826 File Format Converter Type E D...

Page 39: ...For more see the Printer Scanner Option manual VM Card Type F is standard for D084 D085 models These options can be installed at any time SD Cards Browser Unit Type D D377 Data Overwrite Security Uni...

Page 40: ...85 series are successor models to the D017 D018 D019 D020 series If you have experience with the predecessor products the following information will be of help when you read this manual Different Poin...

Page 41: ...Overview D017 D018 D019 D020 D084 D085 1 7 SM Product Information 1 4 OVERVIEW 1 4 1 MECHANICAL COMPONENTS...

Page 42: ...BU board 9 Exit roller 10 Fusing hot roller 11 Fusing pressure roller 12 Cleaning unit 13 OPC drum 14 Transfer roller 15 Development roller 16 ID sensor 17 Registration roller 18 Friction pad 19 Paper...

Page 43: ...9 SM Product Information 1 4 2 PAPER PATH 1 Optional ADF 2 Optional 1 bin Tray 3 Optional Interchange Unit 4 Optional Duplex Unit 5 Optional By pass Feed Tray 6 Optional Paper Tray Unit 7 Optional 10...

Page 44: ...1 10 D017 D018 D019 D020 D084 D085 1 4 3 DRIVE LAYOUT 1 Scanner Drive Motor 2 Main Motor 3 Registration Clutch 4 Upper Paper Feed Clutch 5 Upper Transport Clutch 6 Lower Paper Feed Clutch 7 Lower Tran...

Page 45: ...INSTALLATION REVISION HISTORY Page Date Added Updated New 114 116 06 13 2011 Updated Browser Unit Type D D377 17 114 115 10 12 2011 Important note Browser Unit Type D D377 17...

Page 46: ......

Page 47: ...rea which is exposed to sudden temperature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater 7 Do not place the machine in a...

Page 48: ...and provide clearance as shown A In Front Over 750 mm 29 6 B Left Over 100 mm 0 4 C To Rear Over 100 mm 0 4 D Right Over 100 mm 0 4 E 640 mm 25 2 F 550 mm 21 7 G 1137 mm 44 8 The 750 mm recommended fo...

Page 49: ...ear the copier and easily accessible Make sure the plug is firmly inserted in the outlet Avoid multi wiring Be sure to ground the machine 1 Input voltage level 120 V 60 Hz More than 12 A 220 V to 240...

Page 50: ...2 COPIER INSTALLATION 2 2 1 POWER SOCKETS FOR PERIPHERALS Rating voltages for peripherals Make sure to connect the cables to the correct sockets 2 2 2 INSTALLATION FLOW CHART The following flow chart...

Page 51: ...Copier Installation D017 D018 D019 D020 D084 D085 2 5 SM Installation...

Page 52: ...1 1 5 End Fence 1 1 6 HDD Caution Decal 17 29 only 1 7 Operating Instructions About This Machine 1 1 8 Operating Instructions Troubleshooting 1 1 9 Quick Reference Guide Copy 1 1 10 Quick Reference G...

Page 53: ...020 D084 D085 2 7 SM Installation No Description D017 D018 D019 D020 D084 D085 19 CD ROM Scanner 1 20 CD ROM P2600 1 1 21 CD ROM Driver 19 only 1 1 22 CD ROM Font 1 23 Cloth Holder 1 1 24 Cloth DF Exp...

Page 54: ...er tray or the optional LCT is going to be installed now put the copier on the paper tray unit or the LCT first then install these options then install the copier Keep the shipping retainers after ins...

Page 55: ...he developer kit on a flat surface 2 Open the right door A 3 Open the front door B 4 Push the latch C and remove the PCU D 5 Remove the front screw A x1 6 Remove the rear screws B x2 7 Release the rea...

Page 56: ...ntinue to turn the black gear until the developer is level 11 While continuing to turn the black gear slowly move the pack left and right and pour the remaining half of the developer over the auger un...

Page 57: ...d rear end of the PCU 2 Make sure that the holes for the screws on the front and rear end of the PCU are aligned correctly If the holes are not aligned correctly make sure that the tabs at the front r...

Page 58: ...lder C out 2 Shake the toner bottle D Do not remove the toner bottle cap E until after shaking 3 Unscrew the bottle cap E and insert the bottle into the holder Do not touch the inner bottle cap F 4 Re...

Page 59: ...into their positions You will hear a click 2 Adjust the side guides and end guide to match the paper size To move the side guides first pull out the tray fully then push down the green lock at the re...

Page 60: ...1 Connect the copier and turn the machine on 2 Go into the SP mode and do SP2801 Developer Initialization 3 Do SP1912 and SP1913 to set automatic paper size selection for the upper and lower tray 191...

Page 61: ...ess User Tools key on the operation panel 2 Touch the Extended Feature Settings button twice 3 Touch the App 2 Me line in the Startup Setting tab 4 Touch the Extended Feature Info tab on the LCD 5 Tou...

Page 62: ...ar of the machine Then push it slowly into slot 2 until you hear a click 10 Turn on the main power switch 11 Press the User Tools key on the operation panel 12 Touch the Extended Feature Settings butt...

Page 63: ...D019 D020 D084 D085 2 17 SM Installation 2 3 PAPER FEED UNIT D331 2 3 1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list No Description Quantity 1 Securi...

Page 64: ...inserted inside the machine and locked unless these handles are used for the installation or relocation of the main machine You need two or more persons to lift the copier The copier is highly unstabl...

Page 65: ...o each side of the paper tray unit as shown x 1 M4x8 each 6 Re install the connector cover 7 Remove the 1st and 2nd paper trays A 8 Fasten the paper tray unit at B x 2 M4x8 9 Reinstall the all paper t...

Page 66: ...ier and turn the machine on 2 Do SP1914 and SP1915 to set automatic paper size detection for the upper and lower tray of the paper tray unit 1914 3 Tray Auto Paper Size Detection Upper Tray 1915 4 Tra...

Page 67: ...per Size Decal 1 2 4 2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure The handles of the main machine for lifting must be inserted inside the machine and...

Page 68: ...e copier A on the LCT B When installing the copier Be careful not to pinch the cable C 3 Remove the connector cover A rivet screw x 1 4 Connect the cable B to the copier as shown 5 Attach a securing b...

Page 69: ...aper trays and then secure the LCT with two screws 8 Load paper into the LCT 9 Reinstall the 1st and 2nd paper trays 10 Attach the appropriate paper tray number decal A and paper size decal B to the L...

Page 70: ...e main switch SP Setting 1 Connect the copier and turn the machine on 2 Do SP1914 to set automatic paper size detection for the LCT 1914 3 Tray Auto Paper Size Detection 1 Size 1 B5 Exe Landscape 0 to...

Page 71: ...y and condition of the accessories against the following list No Description Q ty 1 ARDF 1 2 Stamp Cartridge 1 3 Knob Screw 2 4 Stud Screw 2 5 Attention Decal Top Cover 1 2 5 2 INSTALLATION PROCEDURE...

Page 72: ...2 Insert the two stud screws A on the top of the machine 3 Mount the ARDF A by aligning the screw keyholes B of the ARDF support plate over the stud screws 4 Slide the ARDF toward the front of the mac...

Page 73: ...e stamp cartridge A in the ARDF 7 Peel off the platen sheet A and place it on the exposure glass 8 Align the rear left corner of the platen sheet with the corner B on the exposure glass 9 Close the AR...

Page 74: ...and turn on the main power switch of the machine and then check the ARDF operation 13 Make a full size copy Check that the registrations side to side and leading edge and image skew are correct If th...

Page 75: ...19 D020 D084 D085 2 29 SM Installation 2 6 INTERCHANGE UNIT D371 2 6 1 COMPONENT CHECK Check the quantity and condition of the components against the following list No Description Quantity 1 Interchan...

Page 76: ...ug the copier power cord before starting the following procedure 1 Remove all tapes 2 Open the right cover A of the copier 3 Remove the right upper cover B x 3 4 Remove the front right cover C hook 5...

Page 77: ...Installation 2 7 1 BIN TRAY UNIT D367 2 7 1 COMPONENT CHECK Check the quantity and condition of the components against the following list No Description Qty 1 1 Bin Tray Guide 1 2 1 Bin Tray Unit 1 3...

Page 78: ...installing this 1 bin tray unit the optional interchange unit D371 must be installed 1 Remove all tapes 2 If the optional bridge unit has been installed open the right jam removal cover A of the bridg...

Page 79: ...9 D020 D084 D085 2 33 SM Installation 4 Remove the front right cover A 5 Remove the duplex tray A and duplex tray guide B 6 Remove the duplex guide C x 1 Install the 1 Bin Tray 7 Remove plate A x 2 8...

Page 80: ...9 D020 D084 D085 9 Install the 1 bin tray unit A x 1 x 1 10 Re install the front right cover 11 Install the tray guide A 12 Install the tray B 13 Install the sub tray C 14 Turn on the main power switc...

Page 81: ...5 2 35 SM Installation 2 8 SHIFT TRAY D385 2 8 1 COMPONENT CHECK Check the quantity and condition of the components against the following list No Description Q ty 1 Shift Tray Unit 1 2 Stepped Screw 1...

Page 82: ...ROCEDURE Unplug the copier power cord before starting the following procedure 1 Remove all tapes 2 Remove the plate A with nippers 3 Install the large paper guide B and two small paper guides C as sho...

Page 83: ...step 3 6 Connect the cable D to the copier 7 Turn on the main power switch Then select the shift tray with the user tool System Settings General Features Output Copier and Output Document Server Facs...

Page 84: ...D018 D019 D020 D084 D085 2 9 BYPASS FEED UNIT D370 2 9 1 COMPONENTS CHECK Check the quantity and condition of the components against the following list No Description Quantity 1 By pass Tray Unit 1 2...

Page 85: ...rd before you start this procedure 1 Remove all tapes 2 Remove the entrance cover A x 2 and cover B x 2 These removed screws will be used in steps 3 and 5 3 Install the by pass tray unit A x 4 two of...

Page 86: ...he rear link B x 1 8 Rotate the rear link shaft A clockwise by 360 degrees to strengthen the spring tension 9 Reattach the rear link x 1 10 Close the right cover 11 Turn the main power switch on and c...

Page 87: ...2 10 1 ACCESSORY CHECK Check the quantity and condition of the components against the following list No Description Quantity 1 Duplex Unit 1 2 Connector Cover 1 3 Tapping Screw M3x8 1 4 Clip 1 5 Tapp...

Page 88: ...duplex unit the optional interchange unit D371 must be installed 1 Remove all tapes 2 Remove the connector cover A x 1 Keep this screw This screw will be used in step 12 3 Open the right cover B of th...

Page 89: ...r link A of the main machine 8 Install the duplex unit B 9 Install the link bracket D x 1 M3x6 10 Attach the front link C of the duplex unit to the main machine 11 Attach the link A to the shaft B and...

Page 90: ...is removed in step 2 Steps 13 and 14 described below are not required if the 1 Bin Tray has been installed 13 Install the duplex guide A x 1 M3x8 14 Install the duplex tray guide B and duplex tray C 1...

Page 91: ...D085 2 45 SM Installation 2 11 BRIDGE UNIT D368 2 11 1 COMPONENT LIST Check the quantity and condition of the components against the following list No Description Quantity 1 Bridge Unit 1 2 Securing...

Page 92: ...procedure 1 Remove all tapes 2 Loosen the screw A and remove the front right cover B 3 If the sensor feeler C is out fold it away into the machine 4 Remove the cover A 5 Install the bridge unit B 1 s...

Page 93: ...D018 D019 D020 D084 D085 2 47 SM Installation Do not attach it with a screw This is done when securing the front stand for the optional finisher 9 Install the optional finisher refer to the finisher i...

Page 94: ...and condition of the accessories against the following list No Description Q ty For this model 1 Staple Position Decal 1 2 Rear Joint Bracket 1 3 Front Joint Bracket 1 4 Screw M4 x 14 4 Use 3 5 Knob S...

Page 95: ...procedure The following options must be installed before you install this finisher Bridge Unit D368 Paper Tray Unit D331 or LCT B391 1 Unpack the finisher and remove the tapes Be sure to keep screw A...

Page 96: ...r B Then pull the locking lever C x 1 knob M3x8 6 Align the finisher on the joint brackets and lock it in place by pushing the locking lever 7 Secure the locking lever x 1 knob M3x8 and close the fron...

Page 97: ...condition of the components against the following list No Description Quantity For This Model 1 Rear Joint Bracket 1 No 2 Front Joint Bracket 1 Yes 3 Rear Joint Bracket 1 Yes 4 Grounding Plate 1 Yes 5...

Page 98: ...PROCEDURE Unplug the machine power cord before starting the following procedure Some optional units must be installed before installing this finisher B793 Refer to the following D368 and either B391...

Page 99: ...heet booklet finisher and then pull out the jogger unit B 3 Remove all tapes and packing materials from the inside of the finisher 4 Attach the cushions A to the finisher Make sure that the cushions a...

Page 100: ...14 8 Remove the left support C from the optional paper tray unit or LCT 9 Slowly push the finisher to the left side of the machine keeping its front door open until the brackets A B go into their slot...

Page 101: ...D018 D019 D020 D084 D085 2 55 SM Installation 13 Install the upper output tray A short knob screw x 1 14 Install the lower output tray B 15 Turn on the main power switch of the machine 16 Check the 1...

Page 102: ...k the quantity and condition of the components against the following list No Description Q ty 1 Punch Unit 1 2 Punch Drive Motor 1 3 Hopper Full Sensor Arm 1 4 Sub scan Registration Sensor Unit 1 5 Pu...

Page 103: ...the 1000 sheet booklet finisher has been installed disconnect it and pull it away from the machine 1 If the finisher is connected to the machine disconnect it 2 Open the top cover A and then release...

Page 104: ...D018 D019 D020 D084 D085 7 Cover bracket H x 1 8 Remove the paper guide plate I from the rear side x 4 9 Install the punch unit stay J from the front side x 3 10 Install the sub scan registration sen...

Page 105: ...e bracket L from the punch unit x 1 12 Install the punch unit M along the punch unit stay from the rear side 13 Make sure to put the punch unit stay pin N through the hole 14 Connect the harnesses P t...

Page 106: ...frame x 2 17 Connect the drive motor harness T to the harness from the punch unit x 1 18 Connect the home position sensor harness from the punch unit to the home position sensor U 19 Install the sub s...

Page 107: ...registration sensor unit to the hopper full sensor X 23 Install the hopper Y from the front side 24 Reinstall the timing belt cover and knob 25 Reinstall the rear cover x 2 26 Close the front door and...

Page 108: ...the quantity and condition of the accessories against the following list No Description Q ty For This Model 1 Unit Holder 1 Yes 2 Shift Tray 1 Yes 3 Holder Bracket 1 Yes 4 Screw M3 x 8 4 Yes Use 2 5...

Page 109: ...nplug the main machine power cord before starting the following procedure Before you install the 500 sheet finisher the optional bridge unit D368 must be installed 1 Unpack the finisher and remove the...

Page 110: ...D018 D019 D020 D084 D085 3 Install the 500 sheet finisher A 4 Install the holder bracket B x 1 M3 x 6 5 Connect the finisher cable C 6 Install the shift tray A x 2 M3 x 8 7 Turn on the main power swi...

Page 111: ...Platen Cover B406 D017 D018 D019 D020 D084 D085 2 65 SM Installation 2 16 PLATEN COVER B406 1 Install the platen cover A x 2...

Page 112: ...2 66 D017 D018 D019 D020 D084 D085 2 17 KEY COUNTER B452 2 17 1 INSTALLATION PROCEDURE Disconnect the copier power cord before you start this procedure 1 Cut off the part A of the right over 2 Remove...

Page 113: ...plate nuts A on the inside of the key counter bracket B and insert the key counter holder C 4 Secure the key counter holder to the bracket x 2 5 Install the key counter cover D x 3 6 Connect the harn...

Page 114: ...double sided tape on the key counter bracket and attach the key counter to the scanner right cover A 9 Reassemble the machine 10 Use the User Tools to enable the counter function for the following mo...

Page 115: ...1 Rear cover see p 4 7 Exposure Lamp in the Replacement and Adjustment section 2 Open the ARDF or platen cover 3 Glass cover A x 4 4 ARDF exposure glass B 5 Rear scale C x 3 6 Exposure glass with lef...

Page 116: ...e cutout 10 Connect it to the connector H blue and red cords in the frame of the machine 11 Reassemble the machine 2 18 2 TRAY HEATER COPIER Disconnect the copier power cord before you start this proc...

Page 117: ...st and 2nd paper trays 3 Pass the connector A through the opening B 4 Install the tray heater assembly C x 1 5 Remove the 2nd paper lift motor A x 2 x 1 6 Route the heater cable B as shown 7 Clamp the...

Page 118: ...5 2 18 3 TRAY HEATER OPTIONAL PAPER TRAY UNIT Disconnect the copier power cord before you start this procedure 1 Remove the joint brackets A x 1 each 2 Remove the rear cover B for the optional paper t...

Page 119: ...4 D085 2 73 SM Installation 4 Slide out the two paper trays from the optional paper tray unit 5 Pass the connector A through the opening B 6 Install the tray heater assembly C x 1 7 Remove the heater...

Page 120: ...e rear cover for the optional paper tray unit 12 Turn the heater harness cover upside down and reinstall it in the rear cover of the main machine Make sure that cutout A is directed downward Otherwise...

Page 121: ...15 Remove two screws A and install the screws B which were removed in step 11 16 Reinstall the 2nd paper tray of the copier 2 18 4 TRAY HEATER OPTIONAL LCT Disconnect the copier power cord before you...

Page 122: ...M 2 76 D017 D018 D019 D020 D084 D085 3 Slide out the paper tray A 4 Push the stopper B on both slide rails and remove the paper tray 5 Pass the connector A through the opening B 6 Install the tray hea...

Page 123: ...2 77 SM Installation 7 Install five clamps x 5 8 Connect the cable tray heater cable A 9 Route the cable and clamp it 10 Remove the connector cover of the copier A 11 Join the connectors B 12 Reinsta...

Page 124: ...A from the rear side of the LCT 14 Reinstall the rear cover of the LCT 15 Reinstall the paper tray 16 Remove the 2nd paper tray of the copier 17 Remove two screws A and install the screws B which wer...

Page 125: ...For only D017 D018 D019 D020 2 19 1 ACCESSORIES Check the accessories and their quantities against the following list No Description Quantity 1 Bracket Not used for the B205 series copiers 1 2 Screws...

Page 126: ...ent Controller board plastic cover x1 FCU faceplate x3 Controller board unit x3 2 Remove these parts see p 4 48 Paper Tray Lift Motors in Replacement and Adjustment Paper tray unit connector cover x1...

Page 127: ...Attach the ICIB C x4 7 Connect the cable D between the ICIB C and the IPU Board A 8 Connect the flat film connector E to the ICIB and IPU boards 9 Reinstall the IPU board 10 Turn on the machine 11 En...

Page 128: ...it 1 2 Screw 3 3 Keytop Copy 2 4 Keytop Document Server 2 5 Knob Screw 3 Necessary Not necessary 2 20 2 INSTALLATION 1 Remove the plastic application cover x1 2 Remove the controller board See p 4 58...

Page 129: ...P5832 001 to format the hard disk 2 Do SP5853 001 to copy the preset stamp data from the firmware to the hard disk 3 Do SP5846 040 to copy the address book to the hard disk from the controller board 4...

Page 130: ...y used for NA models 2 21 1 ACCESSORY CHECK No Description Q ty 1 Mechanical counter 1 2 21 2 INSTALLATION Unplug the machine power cord before starting the following procedure 1 Remove the front righ...

Page 131: ...Mechanical Counter D017 D018 D019 D020 D084 D085 2 85 SM Installation 4 Connect the harness A to the mechanical counter 5 Push the mechanical counter A into the machine 6 Reassemble the machine...

Page 132: ...ect the DF I F cable A if the ARDF is installed 2 Remove the rear cover B x 5 3 Attach the studs A x 4 in the holes on the controller box 4 Install the key counter interface board on the four studs A...

Page 133: ...ce Unit D017 D018 D019 D020 D084 D085 2 87 SM Installation 7 Cut off the part A of the scanner right cover 8 Connect the harness from the counter device to CN4 on the key counter interface board 9 Rea...

Page 134: ...and two SD card slots Only one interface board option can be installed Only two SD cards are available for applications and maintenance Board Slots No Name Description 1 ISDN Jack for ISDN connection...

Page 135: ...e SD card with SP5873 8 SD Card Slot 2 For options provided on SD cards and servicing The VM application HDD Encryption Unit and Browser Unit SD cards must be installed in Slot 2 lower However HDD Enc...

Page 136: ...SD cards must be installed in Slot 2 lower However HDD Encryption Unit and Browser Unit SD cards do not need to be kept in SD slot 2 these can be removed after installing Other applications should be...

Page 137: ...Type E D377 D383 PostScript3 Unit Type 3350 D383 D383 IPDS Unit Type 3350 D383 No SD Card Applications for D017 D019 Models D383 Printer Enhance Option Type 3350 D383 D383 Printer Unit Type 3350 D383...

Page 138: ...power switch and disconnect the power supply cord 1 Remove the application cover x1 2 Remove the cover A of the board slot x1 3 Install the interface board B x2 knob screws Use a screwdriver to tight...

Page 139: ...antities against the following list No Description Quantity 1 IEEE 802 11a g Interface Board 1 2 Antenna Cables 2 3 Antenna Clamps 8 Installation Turn off the main power switch and disconnect the powe...

Page 140: ...mits and receives It must be installed on the front left corner of the main machine The core on the Antenna 1 cable is black ANT2 Antenna 2 only receives It is installed on the rear right corner of th...

Page 141: ...panel touch System Settings The Network I F default Ethernet must be set for either Ethernet or wireless LAN 3 Select Interface Settings Network Network I F Setting 4 Press IEEE 802 11 Only the wirel...

Page 142: ...ess point This depends on which mode is selected For the Ad Hoc Mode this is the distance between the machine and the closest PC in the network For the Infrastructure Mode this is the distance between...

Page 143: ...e minimum range of the channels settings allowed for your country 5840 011 WEP Key Select Used to select the WEP key Default 00 UP mode Name Function SSID Used to confirm the current SSID setting WEP...

Page 144: ...ion cover x1 2 Remove the cover A of board slot x1 3 Attach the interface board B to the controller board x2 knob screws Use a screwdriver to tighten the knob screws Do not tighten manually because th...

Page 145: ...t Ethernet G381 1 2 Ferrite Core 1 Installation 1 Switch the machine off 2 Remove the plastic application cover x1 3 Remove the board cover A x 2 4 Insert the Gigabit Ethernet Board B into the slot an...

Page 146: ...over x1 3 Remove the board slot cover A x2 4 Touch a metal surface to discharge any static electricity from your hands 5 Set the interface board B in the open slot 6 Confirm that the board is inserted...

Page 147: ...the following list No Description Quantity 1 PostScript 3 Emulation SD Card D383 1 2 Decal 1 Installation Turn off the main power switch and disconnect the power supply cord 1 Remove the plastic appli...

Page 148: ...trator login name Administrator login password These settings must be set up by the customer before the encryption option can be installed 2 Confirm that Admin Authentication is on User Tools System S...

Page 149: ...ell the customer that this setting must be selected before you can do the installation procedure 4 For models which have the VM card do the followings Press User Tools button to enter the User Tools m...

Page 150: ...c application cover A x 1 6 Insert the SD card in SD card B Slot 2 lower The encryption SD card must be installed in Slot 2 lower 7 Turn on the main power switch 8 Enter the SP mode 9 Select SP5878 00...

Page 151: ...input the encryption key this has been printed out earlier by the user into the nvram_key txt file 5 Remove only the HDD unit p 4 69 6 Turn on the main power switch 7 Confirm that the prompt on the L...

Page 152: ...vram_key txt file 5 Turn on the main power switch 6 Confirm that the prompt on the LCD tells you to install the SD card storing the encryption key in the machine 7 Turn off the main power switch 8 Ins...

Page 153: ...D Encrypted Data The data to be encrypted are shown below User Data in the HDD Address book data 2 User authentication data Stored document data Temporary data on the HDD Security log data 2 Network I...

Page 154: ...keeps the encryption key information C in a safe place Encryption Key After this unit is installed and activated an encryption key is printed out and stored in a flash memory chip on the controller bo...

Page 155: ...on works properly only when the keys in the controller board NVRAM and HDD match SC858 859 or 878 occurs if there is a problem with restoring or updating the encryption key For details of how to updat...

Page 156: ...tor login name Administrator login password These settings must be set up by the customer before the DOS option can be installed 3 Confirm that Admin Authentication is on User Tools System Settings Ad...

Page 157: ...k If you see VOID on the tapes do not install the components in the box 2 If the surfaces of the tapes do not show VOID remove them from the corners of the box 3 When you remove each seal the VOID mar...

Page 158: ...eration switch off then turn the main power switch off 11 Turn the machine power on 12 Make sure the ROM number and firmware version in area a of the diagnostic report are the same as those in area b...

Page 159: ...red in the hard disk The icon goes back to its usual shape B after this function has completed a data overwrite operation to the hard disk 18 Do SP5990 005 SP print mode Diagnostic Report 19 Look at t...

Page 160: ...Feature Settings on the LCD Press Extended Feature Settings on the LCD again Press Start up tab Stop all SDK applications with touching application lines Exit UP mode turn off the machine and unplug...

Page 161: ...om key of the function keys 19 Touch OK 20 Touch Exit twice to go back to the copy screen 21 Turn OFF the main power switch 22 Install the function key for Browser Unit to the place you chose in step...

Page 162: ...0 models Accessories Check the accessories and their quantities against the table below Description Q ty 1 VM SD Card 1 2 Decal 1 Installation 1 Switch the machine off 2 Remove the plastic application...

Page 163: ...lication merge all applications into one SD card SP5873 001 Installation 1 Check the software version Make sure the following versions are installed Firmware Name Version Firmware Number System Copy F...

Page 164: ...Card is inserted and locked in place If it is partially out of the slot push it in gently until it locks in place 6 Reattach the cover and turn ON the main switch 7 Do one of the following A or B to e...

Page 165: ...ecal with the left edged of the main power switch B 10 mm or more 2 23 13PRINTER AND P S OPTIONS ONLY FOR D017 D019 Overview This section describes the installation of the following items RPCS Printer...

Page 166: ...tc The 256 MB memory unit is required Separate Options There are three separate options HDD 256 MB memory and PS3 HDD Provided with the following kits Printer Enhance Option Printer Unit and Printer S...

Page 167: ...ty Kit Contents RPCS PU P S PEO SEO 256 MB Memory 1 1 No No No No No 1 HDD 2 1 No Yes Yes Yes No 2 Screws 2 No Yes Yes Yes 3 SD Card 1 Yes Yes Yes Yes Yes 4 NA Keytop Set 3 1 Yes Yes Yes Yes Yes EU Ke...

Page 168: ...ler Options SM 2 122 D017 D018 D019 D020 D084 D085 Kit Keytops Copy Document Server Printer Scanner RPCS Unit 1 1 Printer Unit 1 1 1 Printer Scanner Unit 1 1 1 1 Printer Enhance Unit 1 Scanner Enhance...

Page 169: ...84 D085 2 123 SM Installation Printer Printer Scanner Unit Installation Turn off the main power switch and disconnect the power supply cord 1 Remove the application cover A x1 2 Remove the controller...

Page 170: ...sert the SD card A in SD card Slot 1 upper 7 Cycle the machine power off on 8 Format the HDD with SP5832 1 9 Do SP5853 to copy the preset stamp data from the firmware to the hard disk 10 Do SP5846 040...

Page 171: ...ch the ferrite core A to the LAN cable B 14 Connect the LAN cable to the NIC connection 15 Connect the USB cable to the USB connection 16 Remove the 1st 2nd 4th and 5th blank key tops The 3rd blank ke...

Page 172: ...ess book Do SP5853 to copy the preset stamp data to the hard disk Then turn the main power switch off on These SPs must be done immediately after installation of an HDD unit in a machine that previous...

Page 173: ...Tools System Settings Administrator Tools Firmware Version Next 13 Turn the copier off and reattach the SD card slot cover 14 Return the copied SD card to the customer for safekeeping or tape it to t...

Page 174: ...y it easily if you need to do the undo procedure later If PostScript3 is not used Move all applications which the customer wants onto one SD card The destination card should have the largest amount of...

Page 175: ...PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None...

Page 176: ......

Page 177: ...PM Tables D017 D018 D019 D020 D084 D085 3 1 SM Preventive Maintenance 3 PREVENTIVE MAINTENANCE 3 1 PM TABLES See Appendices for the following information PM Tables...

Page 178: ...Main Motor Drive Gear SM 3 2 D017 D018 D019 D020 D084 D085 3 2 MAIN MOTOR DRIVE GEAR At every EM lubricate the main motor drive gear A with silicone grease G501...

Page 179: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None...

Page 180: ......

Page 181: ...rt S5S 10 pcs set 1 Common General 3 VSSM9000 Digital Multimeter FLUKE 87 1 Common General 4 A2309003 Adjustment Cam Laser Unit 1 Common D017 D018 019 D020 5 A2679002 Positioning Pin Laser Unit 1 Comm...

Page 182: ...the drum alcohol dissolves the drum surface Store the PCU in a cool dry place away from heat Never expose the drum to corrosive gases such as ammonia gas Never shake the used PCU Doing so may cause t...

Page 183: ...t out of adjustment Do not adjust the variable resistors on the LD unit as they are adjusted in the factory The polygon mirror and F theta mirror are very sensitive to dust Do not touch the glass surf...

Page 184: ...The toner bottle should be replaced while the main switch is on If the optional tray drum and optics anti condensation heaters have been installed keep the copier power cord plugged in even when the...

Page 185: ...4 3 SCANNER UNIT 4 3 1 EXPOSURE GLASS 1 Glass cover A x 4 2 ARDF exposure glass B 3 Rear scale C x 3 4 Exposure glass with left scale D Position the white marker E at the rear left corner and the blu...

Page 186: ...SENSORS 1 Exposure glass with left scale p 4 5 Exposure Glass 2 Original length sensor bracket A x 1 x1 3 Original length sensors B snap x 1 each 4 The number of the original length sensors depends o...

Page 187: ...4 7 SM Replacement and Adjustment 4 3 3 EXPOSURE LAMP 1 Remove A Harness cover x1 B Rear cover x4 C Scanner rear cover x1 D Scanner left cover x2 E Scanner right cover x2 F Scanner front cover x3 G Op...

Page 188: ...Scanner Unit SM 4 8 D017 D018 D019 D020 D084 D085 2 Remove A Rear stay x7 x2 B Left stay x3 C Front stay x5 3 Disconnect the connector A x2 x1...

Page 189: ...D020 D084 D085 4 9 SM Replacement and Adjustment 4 Remove the pulley A 5 Hold down the snap B 6 Remove the exposure lamp C x2 x1 x1 Reassembling 1 Run the cable so that there is no slack 2 Slide clamp...

Page 190: ...Scanner Unit SM 4 10 D017 D018 D019 D020 D084 D085 4 3 4 SCANNER MOTOR 1 Rear cover p 4 7 Exposure Lamp 2 Scanner motor assembly A x 2 x 1 spring x 1 3 Scanner motor B x 2...

Page 191: ...0 D084 D085 4 11 SM Replacement and Adjustment 4 3 5 SENSOR BOARD UNIT SBU Monochrome Scanner Unit D017 D019 1 Remove Exposure glass p 4 5 A SBU cover x3 B Original length sensor bracket x1 x1 2 Remov...

Page 192: ...SM 4 12 D017 D018 D019 D020 D084 D085 Color Scanner Unit D018 D020 D084 D085 1 Remove Exposure glass p 4 5 A SBU cover x3 B Cover x2 C Original length sensor bracket x1 x1 2 Remove A Sensor board unit...

Page 193: ...in Scan Reg SP4 688 DF Density Adjustment This SP code adjusts the density level if the ID of outputs made in the DF and Platen mode is different For more details see Image Adjustment Scanning 4 3 6 E...

Page 194: ...et B x 1 5 Front scanner wire and scanner drive pulley C x 1 Reinstalling the Front Scanner Wire 1 Position the center ball A in the middle of the forked holder 2 Pass the right end with the ball B th...

Page 195: ...easily handle the assembly at the time of installation 4 Install the drive pulley on the shaft E Do not attach the pulley to the shaft with the screw at this time 5 Insert the left end into the slit...

Page 196: ...ft holes N in the front rail Insert another scanner positioning pin O through the 1st carriage hole P and the right holes in the front rail Q 9 Insert two more scanner positioning pins through the hol...

Page 197: ...unterclockwise twice The two red marks D come together after winding Attach the wire to the pulley with tape This lets you easily handle the assembly at installation 6 Install the drive pulley on the...

Page 198: ...mes to open the Self Diagnostics menu 2 On the touch screen press Touch Screen Adjust or press 1 3 Use a pointed not sharp tool to press the upper left mark 4 Press the lower right mark when shows 5 T...

Page 199: ...ent 4 4 LASER UNIT Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section Laser beams can seriously damage your eyes 4 4 1 CAUTION DECAL LO...

Page 200: ...ower switch and disconnect the power cord before you start this procedure in this section Laser beams can seriously damage your eyes 1 Remove 500 Sheet finisher Bridge unit Optional shift tray or 1 Bi...

Page 201: ...Laser Unit D017 D018 D019 D020 D084 D085 4 21 SM Replacement and Adjustment 3 Remove A Copy tray Hook x1 4 Remove A Toner bottle B Laser unit x2 x2...

Page 202: ...the heat sink A x4 3 Replace the polygon mirror motor B x4 x1 When you install the new polygon mirror motor do not touch the surface of the mirror with bare hands 4 4 4 LD UNIT 1 Remove the laser unit...

Page 203: ...4 23 SM Replacement and Adjustment 4 4 5 LASER SYNCHRONIZATION DETECTOR 1 Remove the laser unit p 4 20 2 Remove the heat sink A x4 3 Remove the laser unit cover B x3 4 Remove the bracket C x1 5 Replac...

Page 204: ...rd before you start any of the procedures in this section To prevent toner leakage never loosen or remove the screws shown in the illustration below 4 5 1 PCU REMOVAL 1 Open the right cover A and fron...

Page 205: ...acement and Adjustment 4 5 2 PICK OFF PAWLS 1 Remove the PCU p 4 24 2 Hold the pawl A by its sides pull it down and slowly twist it away from the PCU 4 5 3 OPC DRUM 1 Remove the PCU p 4 24 2 Front cov...

Page 206: ...Photoconductor Unit PCU SM 4 26 D017 D018 D019 D020 D084 D085 6 Drum E White clip x1 F...

Page 207: ...assembly D Springs x2 Arms x2 Rollers x2 7 Charge roller E 8 Cleaning roller F Re installation Charge Roller Put the end of the charge roller with the wide bevel G at the front of the PCU The ends of...

Page 208: ...e charge roller and cleaning roller p 4 27 4 Cleaning blade A x2 Reinstallation Cleaning Blade To prevent damage to the new cleaning blade and OPC drum apply some toner to the edge of the new blade B...

Page 209: ...r kit on a flat surface 2 Separate the top and bottom parts of the PCU p 4 25 OPC Drum 3 Set the bottom on the vinyl sheet 4 Remove the front screw A x1 5 Remove the rear screws B x2 6 Release the fro...

Page 210: ...opment unit At reinstallation make sure that the mylar is positioned as shown 11 Turn the development roller gear I to remove toner from around the development roller 12 Assemble the development unit...

Page 211: ...the auger L 15 Continue to rotate the black gear until the developer is level While continuing to turn the black gear slowly move the pack left and right and pour the remaining half of the developer o...

Page 212: ...over C Never touch the lever D until after the top screw has been fastened 4 Screws x3 coupling x1 E Never press down on the top of the PCU when you reattach the rear or front cover 5 Lower screw x1 F...

Page 213: ...sure that the tabs at the front rear and left side of the PCU are engaged correctly 4 5 7 AFTER REPLACEMENT OF PCU COMPONENTS Do this procedure after you replace the PCU components and developer 1 As...

Page 214: ...the machine 9 Turn the machine on and close the front door After the machine turns the development roller for 10 seconds go to the next step 10 Open and close the door two more times The total rotati...

Page 215: ...ent 4 6 TRANSFER UNIT Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section 4 6 1 TRANSFER ROLLER UNIT 1 Open the right cover A 2 Remove t...

Page 216: ...t SM 4 36 D017 D018 D019 D020 D084 D085 4 6 2 IMAGE DENSITY SENSOR 1 Open the right cover 2 Remove A Transfer roller B Roller guide x1 x1 3 Remove A Image density sensor x1 4 Initialize the new sensor...

Page 217: ...the main power switch and disconnect the power cord before you start any of the procedures in this section 4 7 1 FUSING UNIT Allow time for the unit to cool before doing the following procedure 1 Rel...

Page 218: ...D018 D019 D020 D084 D085 4 7 2 THERMISTORS 1 Remove the fusing unit p 4 37 2 Remove the plates A x1 each 3 Replace the thermistors B x1 4 7 3 THERMOSTATS 1 Remove the fusing unit p 4 37 2 Remove the...

Page 219: ...D018 D019 D020 D084 D085 4 39 SM Replacement and Adjustment 3 Remove A Pressure spring B Pressure spring C Ground wire x1 D Hot roller stripper bracket x4 4 Remove A Thermostat cover Tap x2 B Plate x...

Page 220: ...rmostats x4 4 7 4 HOT ROLLER AND FUSING LAMPS 1 Remove the fusing unit p 4 37 2 Remove these parts p 4 38 Thermostats Fusing upper cover Pressure springs Hot roller stripper bracket 3 Remove the fusin...

Page 221: ...When you reattach the C rings the flat sides must face the bearing roller The little hooks C must face away from the bearing roller Reinstallation 1 At the rear gear side attach the C ring so that the...

Page 222: ...hing the bushing D Before you install the new hot roller peel off 3 cm 1 inch from both ends of the protective sheet on the new roller Do not touch the surface of the rollers When reinstalling the fus...

Page 223: ...NG ROLLER 1 Remove the fusing lamp and hot roller assembly p 4 40 Hot Roller and Fusing Lamps 2 Replace the pressure roller A x1 Bushings x2 Spring x1 3 Replace the cleaning roller B Apply grease Barr...

Page 224: ...OR PAPER OVERFLOW SENSOR 1 Remove the front upper cover A x1 Peg x1 2 Remove the exit cover B If the optional one bin tray unit and or interchange unit have been installed remove them 3 Remove the cov...

Page 225: ...wer switch and disconnect the power cord before you start any of the procedures in this section 4 8 1 FEED ROLLER TRAY 1 1 Pull out the paper tray 1 A 2 Pull up the stopper B 3 Paper feed roller C Do...

Page 226: ...TRAY 2 1 Pull out the paper tray 1 and 2 A 2 Pull up the stopper B 3 Paper feed roller C Do not touch the roller surface with bare hands After reinstalling the feed roller reset the stopper B 4 8 3 F...

Page 227: ...Paper Feed D017 D018 D019 D020 D084 D085 4 47 SM Replacement and Adjustment 4 8 4 PAPER END SENSOR 1 Paper cassette 2 Bracket A x 1 x 1 3 Paper end sensor B Hook x1...

Page 228: ...7 D018 D019 D020 D084 D085 4 8 5 PAPER TRAY LIFT MOTORS 1 Remove the paper tray 2 Remove A Connector cover x1 and disconnect the cable B Rear cover x4 C Lower rear cover x4 3 Replace the paper lift mo...

Page 229: ...ustment 4 8 6 REGISTRATION CLUTCH 1 Remove the connector cover and the rear cover p 4 48 Paper Tray Lift Motors 2 Remove the duplex connector cover and lower rear cover p 4 48 Paper Tray Lift Motors 3...

Page 230: ...eed Clutch 1 Remove the rear cover 2 Remove the lower rear cover 3 Replace the lower paper feed clutch A x 1 x 1 Upper Paper Feed Clutch 1 Disconnect the connectors B for the BCU board as shown x15 2...

Page 231: ...acement and Adjustment 3 Remove the bracket E x1 4 Replace the upper paper feed clutch F x 1 x 1 4 8 8 RELAY CLUTCHES 1 Remove Rear connector cover x1 Rear cover x4 Lower rear cover x4 2 Remove A Uppe...

Page 232: ...SORS 1 Pull out the paper tray 1 and or 2 2 Remove Relay connector cover x1 x1 Rear upper cover x4 Rear lower cover x4 3 Remove A Tray 1 paper size sensor bracket x 1 Tray paper size sensor x 1 Pawls...

Page 233: ...f the optional paper tray unit or LCT 2 Open the right cover A 3 Release the rear link B from the right cover x 1 4 Release the front link C from the mainframe 5 Remove the right cover D If the duplex...

Page 234: ...Paper Feed SM 4 54 D017 D018 D019 D020 D084 D085 9 Disconnect the arm A then disconnect the snap hinges B and C 10 Remove A Transfer roller B Transfer roller guide x1 x1...

Page 235: ...017 D018 D019 D020 D084 D085 4 55 SM Replacement and Adjustment 11 Remove the guide plate A x2 x2 x1 12 Remove A Registration roller x2 Bushings x2 B Registration sensor bracket x1 C Registration sens...

Page 236: ...D085 4 8 11 UPPER LOWER RELAY SENSORS 1 Remove Right cover or Duplex unit if it is installed See the previous section 2 Remove A Upper cover B Upper relay sensor Bracket x1 x1 Pawls x4 C Lower cover...

Page 237: ...acement and Adjustment 4 8 12 DUST COLLECTION BIN 1 Remove A Front door L brackets x2 B Dust collection bin x1 2 Tap the dust collection bin above a sheet of paper to remove the paper dust 3 Use a dry...

Page 238: ...hem and replace them with new ones Never remove the NVRAMs until after you have uploaded their contents Before replacing the controller board in the model without HDD When you replace the controller b...

Page 239: ...touch a metal surface to discharge any static that has accumulated on your hands 2 Remove A Faceplate x3 B Controller board x4 Make sure that the thermal conductive sheet C is attached to the bracket...

Page 240: ...off on 4 9 2 NVRAM The following data stored in the NVRAM will not be saved to the SD card when you perform an NVRAM data upload SP5824 Total counter value C O P O counter values Duplex A3 DLT Over 42...

Page 241: ...tart to download the NVRAM data 19 Turn off the main switch and remove the SD card 20 Turn on the machine 21 Do SP5990 001 to print another SMC report 22 Compare this new SMC report with the report yo...

Page 242: ...4 9 3 BCU BOARD 1 Remove the rear cover p 4 48 Paper Tray Lift Motors 2 Remove the BCU board A x All x6 3 Remove the NVRAM B from the old board and install it on the new board 4 Set the DIP switches...

Page 243: ...ve the rear cover 2 Swing down the BCU board bracket p 4 50 Paper Feed Clutches 3 Remove the power pack A x 4 x3 4 9 5 MAIN MOTOR 1 Remove the rear cover p 4 48 Paper Tray Lift Motors 2 Swing down the...

Page 244: ...018 D019 D020 D084 D085 4 9 6 PSU 1 Remove the optional finisher if it has been installed 2 Remove the application cover A x1 3 Remove the left cover B x6 4 Remove A Transformer x1 For the 220 V machi...

Page 245: ...d Other Items D017 D018 D019 D020 D084 D085 4 65 SM Replacement and Adjustment 4 9 7 SIO Monochrome Scanner Unit D017 D019 1 Remove Rear cover p 4 48 Paper Tray Lift Motors A SIO bracket x3 x2 B SIO b...

Page 246: ...and Other Items SM 4 66 D017 D018 D019 D020 D084 D085 Color Scanner Unit D018 D020 D084 D085 1 Remove Rear cover p 4 48 Paper Tray Lift Motors A Ground wire connector x1 x1 B SIO bracket x3 C SIO boar...

Page 247: ...PCBs and Other Items D017 D018 D019 D020 D084 D085 4 67 SM Replacement and Adjustment 4 9 8 SIU 1 Remove Rear cover p 4 48 Paper Tray Lift Motors A SIU assembly x4 x7...

Page 248: ...4 68 D017 D018 D019 D020 D084 D085 4 9 9 IPU 1 Remove Rear cover p 4 48 Paper Tray Lift Motors Controller board unit p 4 58 Controller Board SIO p 4 65 2 Remove A FFC cover x2 B IPU x3 x4 FFC x2 3 Re...

Page 249: ...to the SP mode Do SP5846 51 to upload the address book data to the SD card If the HDD is damaged you may not be able to retrieve this data from the HDD 2 Remove the controller board p 4 58 3 Remove th...

Page 250: ...document server documents and data stored in temporary files created automatically during copy job sorting and jam recovery Such data is stored on the HDD in a special format so it cannot normally be...

Page 251: ...stalled correctly in each paper tray before you start these adjustments Use the Trimming Area Pattern SP2 902 No 10 to print the test pattern for the following procedures Set SP 2 902 to 0 again after...

Page 252: ...18 D019 D020 D084 D085 Tray SP mode Specification 3rd paper feed Optional PFU tray 1 or LCT SP1 002 3 4th paper feed Optional PFU tray 2 SP1 002 4 By pass feed SP1 002 5 Duplex side 2 SP1 002 6 A Lead...

Page 253: ...e edge blank margin 1 Check the trailing edge and right side edge blank margins and adjust them using the following SP modes SP mode Specification Trailing edge SP2 101 2 3 4 3 2 mm Right edge SP2 101...

Page 254: ...nk Margin Main Scan Magnification 1 Print the single dot grid pattern SP2 902 no 5 2 Check the magnification and adjust the magnification using SP2 909 if necessary The specification is 1 Parallelogra...

Page 255: ...move the laser unit A p 4 20 3 Remove the bracket B x2 4 Install the adjusting cam C P N A2309003 5 Secure the adjustment bracket D P N A2679002 using the screw which was used for bracket B However do...

Page 256: ...nk margin adjustment Use an S5S test chart to perform the following adjustments Registration Platen Mode 1 Place the test chart on the exposure glass and make a copy from one of the feed stations 2 Ch...

Page 257: ...d Adjustment Magnification Use an S5S test chart to do the following adjustment 1 Place the test chart on the exposure glass and make a copy from one of the feed stations 2 Check the magnification rat...

Page 258: ...tration Make a temporary test chart as shown above using A3 DLT paper 1 Place the temporary test chart on the ADF and make a copy from one of the feed stations 2 Check the registration and adjust usin...

Page 259: ...Magnification Make a temporary test chart as shown above using A3 DLT paper 1 Place the temporary test chart on the ADF and make a copy from one of the feed stations 2 Check the magnification and adju...

Page 260: ...sign use only 1 Press input 1993 at the ten key pad and then press 5 times to open the Self Diagnostics menu 2 On the touch screen press Touch Screen Adjust or press on the ten key pad 3 Use a pointed...

Page 261: ...D017 D018 D019 D020 D084 D085 4 81 SM Replacement and Adjustment 6 When you are finished press OK on the screen or press on the ten key pad 7 Touch Exit on the screen to close the Self Diagnostic menu...

Page 262: ......

Page 263: ...SYSTEM MAINTENANCE REVISION HISTORY Page Date Added Updated New 15 16 02 08 2012 Added Disconnect Network Caution...

Page 264: ......

Page 265: ...ministrator turns the service mode lock off This function makes sure that work on the machine is always done with the permission of the Administrator 1 If you cannot go into the SP mode ask the Admini...

Page 266: ...in the following tables Do not change these important settings needlessly For details contact your supervisor Entering and Exiting SP mode Ask your supervisor how to enter and or exit the service pro...

Page 267: ...est Printing 1 In the SP mode select the test print and then press Copy Window 2 Use the copy window copier mode to select the appropriate settings paper size etc for the test print 3 Press the Start...

Page 268: ...s over the previous setting Press to enter the setting If you enter a number that is out of range the key press is ignored When you are prompted to complete the selection press Yes 6 If you need to pe...

Page 269: ...an print a test pattern to confirm correct operation of the machine 1 Enter the SP mode and select SP2902 2 Enter the number for the test pattern that you want to print and press See the tables below...

Page 270: ...13 Checkered Flag 14 Horizontal Belt 15 Independent 4 dot 16 Grayscale Horizontal 17 Grayscale Vertical 18 Grayscale Horizontal Vertical 19 Grayscale Grid 20 Grayscale Horizontal White Stripe 21 Grays...

Page 271: ...ata Lists 1 All Data List 2 SP Mode Data List 3 UP Mode Data List 4 Logging Data List 5 Self Diagnostics Results List 7 NIB Summary 8 Capture Log 21 Copy UP Mode List 22 Scanner SP Mode List 23 Scanne...

Page 272: ...ber for the item that you want to initialize No What It Initializes Comments 1 All Clear Initializes items 2 to 12 below 2 Engine Clear Initializes all registration settings for the engine and process...

Page 273: ...rk Control Service Initializes the system defaults and interface settings IP addresses also SmartNetMonitor for Admin WebStatusMonitor settings and the TELNET settings 12 R FAX Initializes the job log...

Page 274: ...n you open this SP a small box will be displayed on the SP mode screen with a series of 0 s and 1 s The meaning of the display is as follows 0 0 0 0 0 0 0 0 Bit 7 6 5 4 3 2 1 0 0 Paper not detected 1...

Page 275: ...the copy window 4 Place an OHP sheet A4 8 5 x11 sideways on the by pass tray or in the 2nd paper tray 5 Press the Start key 6 The OHP sheet is stopped in the fusing unit for about 20 seconds then it w...

Page 276: ...uttons After Now loading Please wait is displayed for a few seconds the copy window will open The machine is ready for normal operation System Setting Reset The system settings in the UP mode can be r...

Page 277: ...be reset to their defaults Use the following procedure 1 Press User Tools Counter 2 Press and hold down and then touch Copier Document Server Settings 3 When the message prompts you to confirm that yo...

Page 278: ...eps with each key press italics Comments added for reference Value stored in NVRAM After a RAM reset this default value factory setting is restored 1111 An SP number set in bold denotes a Special Serv...

Page 279: ...l change scanner firmware print 5 990 22 and 23 SMC reports for scanner settings before you start this procedure 1 Stop all SDK applications if the VM card is installed p 2 102 HDD Encryption Unit 2 T...

Page 280: ...completed turn off the main power and remove the SD card 11 If more software needs to be downloaded repeat steps 1 to 7 12 Turn the main power on and confirm that the new software loads and that the m...

Page 281: ...scanning counters system settings Engine SP data 1 Stop all SDK applications if the VM card is installed p 2 102 HDD Encryption Unit 2 Turn off the main switch 3 Remove the SD card cover A 4 Remove th...

Page 282: ...mode is used to input the copier s default settings The user can reset the default settings at any time See System Setting and Copy Setting Reset 5 4 1 UP MODE INITIAL SCREEN USER TOOLS COUNTER DISPLA...

Page 283: ...the User Tools Counter display press Copy Document Server Settings Click a tab to display the settings If the Next button is lit in the lower right corner press it to display more options Make the set...

Page 284: ...following SP mode settings will be displayed Service Telephone Number Serial Number of Machine Sales Representative Telephone No 5 4 6 COUNTER In the User Tools Counter display press Counter View the...

Page 285: ...LED AND DIP SWITCHES 5 5 1 LEDS Controller Number Normal Controller Software Download Error LED 1 Off Blinking Off LED 2 Blinking Blinking Lit or Off BCU Number Normal Controller Software Download Err...

Page 286: ...8 D019 D020 D084 D085 5 5 2 DIP SWITCHES Controller SW2 Number OFF ON 1 Boot from SD card Default Boot from Flash ROM 2 to 4 Default OFF DFU BCU SW102 Destination Bit 1 2 3 4 Japan OFF OFF OFF OFF NA...

Page 287: ...HDD to an SD card When a user is experiencing problems with the machine follow the procedure below to set up the machine so the error information is saved automatically to the HDD Then ask the user t...

Page 288: ...Now touch 5858 and specify the events that you want to record in the debug log SP5858 Debug Save When provides the following items for selection 1 Engine SC Error Saves data when an engine related SC...

Page 289: ...e memory modules for reading and recording debug information Touch 5859 7 Under 5859 press the appropriate key item for the module that you want to record 8 Enter the appropriate 4 digit number then p...

Page 290: ...r Design Language GSP PM GW Print Service Print Module PTS Print Server IMH Image Memory Handler SCS System Control Service MCS Memory Control Service SRM System Resource Management NCS Network Contro...

Page 291: ...reader to copy the file and send it for analysis to your local Ricoh representative by email or just send the SD card by mail 5 6 3 RECORDING ERRORS MANUALLY Since only SC errors and jams are recorde...

Page 292: ...ff and on before the log can be created completely If you execute this SP to create the log file beforehand this will greatly reduce the amount of time required to acquire the log information and save...

Page 293: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None...

Page 294: ......

Page 295: ...Service Call Conditions D017 D018 D019 D020 D084 D085 6 1 SM Trouble Shooting 6 TROUBLESHOOTING 6 1 SERVICE CALL CONDITIONS For Service Call Conditions information see Appendices...

Page 296: ...controller waits for the initial settings of the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test follows the path of the flow chart show...

Page 297: ...Self Diagnostic Mode D017 D018 D019 D020 D084 D085 6 3 SM Trouble Shooting Self Diagnostic Test Flow Chart...

Page 298: ...the printer scanner unit and the optional Centronics IEEE1284 interface must be installed Part No Name G0219350 Parallel Loopback Connector Executing Detailed Self Diagnosis Follow this procedure to d...

Page 299: ...Self Diagnostic Mode D017 D018 D019 D020 D084 D085 6 5 SM Trouble Shooting...

Page 300: ...runs forward or reverse to increase or decrease pressure on the bottom of the stack Double feeding occurs when the bottom plate is exerting too much pressure on the paper remaining in the tray To corr...

Page 301: ...Skewed Image D017 D018 D019 D020 D084 D085 6 7 SM Trouble Shooting 6 4 SKEWED IMAGE Do the following to fix a skewed image problem...

Page 302: ...AGES Skewed Images The image s leading and trailing edges are parallel The image s left and right edges are also parallel But all four sides are not parallel with the paper edge Trapezoid Images Only...

Page 303: ...Image Problems D017 D018 D019 D020 D084 D085 6 9 SM Trouble Shooting...

Page 304: ...10 D017 D018 D019 D020 D084 D085 Parallelogram Images Like skewed images the leading trailing edges and left right edges are parallel to each other But the leading and trailing edges are not parallel...

Page 305: ...Image Problems D017 D018 D019 D020 D084 D085 6 11 SM Trouble Shooting 6 5 2 CHECKING IMAGES WITH THE TRIMMING PATTERN...

Page 306: ...1 Adjust the side fences There must be no gap between the fences and the paper stack 2 Adjust the paper buckle SP1 003 1 and 2 2 Platen mode check Set an original flush against the left and rear scal...

Page 307: ...es Change the position of the right hinge screw to the longer hole and make small position adjustments that are necessary Do Procedure B below Procedure complete Procedure A 1 Remove the rear and left...

Page 308: ...ap 6 Tighten the 7 screws 7 Insert a washer 07080050 1 mm thick into gap A 8 Attach the washer in its position with an adhesive that sets quickly This washer will also absorb small amounts of shock 9...

Page 309: ...Image Problems D017 D018 D019 D020 D084 D085 6 15 SM Trouble Shooting...

Page 310: ...nge bracket C and scanner housing D 3 If the difference is 0 5 mm or more Add a spacer t 0 5 to 0 8 between the hinge bracket mainframe and ADF left hinge to lift the left side of the ADF or Adjust th...

Page 311: ...inor Adjustment of the Fusing Unit Height front to rear 1 Print out the SP2 902 Trimming Pattern value 10 2 If the image is a pattern A trapezoid a Remove and reinstall the Fusing Unit b Tighten the l...

Page 312: ...ill NG Go to the next step OK Adjustment Complete 3 Add more washers t 0 5 to 1 6 as above Too many washers can cause wrinkling in the paper Still NG Go to the next step OK Adjustment Complete 4 Remov...

Page 313: ...n The CPU cannot detect the paper size properly Shorted 1st Paper End Sensor 307 1 BCU Open The Paper End indicator lights even if paper is placed in the 1st paper tray Shorted The Paper End indicator...

Page 314: ...y Shorted 2nd Bottom Fence Sensor 2 309 18 BCU Open The CPU cannot detect the paper size properly Shorted 2nd Paper End Sensor 308 1 BCU Open The Paper End indicator lights even if paper is placed in...

Page 315: ...cannot detect the original size properly APS and ARE do not function correctly Shorted APS Sensor 3 Original Length 223 7 SIO Open The CPU cannot detect the original size properly APS and ARE do not f...

Page 316: ...ator lights even if there is no paper Duplex Unit Exit Sensor 859 1 BCU Open The Paper Jam indicator will light whenever a copy is made Shorted The Paper Jam indicator lights even if there is no paper...

Page 317: ...Paper Jam indicator will light whenever a copy is made Shorted The Paper Jam indicator lights even if there is no paper New PCU Detect Sensor 327 6 BCU Open The TD sensor initial setting procedure is...

Page 318: ...copy is made Shorted The Paper Jam indicator lights even if there is no paper Paper Overflow Sensor 324 4 BCU Open The paper overflow message is not displayed when the paper overfull condition exist...

Page 319: ...d misfeeds may occur when a copy is made Shorted Registration Sensor 321 5 BCU Open The Paper Jam indicator will light whenever a copy is made Shorted The Paper Jam indicator lights even if there is n...

Page 320: ...U Open SC390 is displayed Shorted Upper Relay Sensor 307 4 BCU Open The Paper Jam indicator will light whenever a copy is made Shorted The Paper Jam indicator lights even if there is no paper An SC co...

Page 321: ...afety Switch 321 3 BCU Open The Cover Open indicator is not lit even if the front cover is opened Shorted The Cover Open indicator is lit even if the front cover is closed Right Upper Cover Switch 321...

Page 322: ...No response FU2 8 A 125 V 5 A 250 V No response FU3 2 A 125 V 1 A 250V Anti condensation Tray Heater does not turn on FU4 6 3 A 125 V 6 3 A 250V Optional finisher bridge unit and shift tray does not...

Page 323: ...ENERGY SAVING REVISION HISTORY Page Date Added Updated New None...

Page 324: ......

Page 325: ...erly to save energy and protect the environment The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings If the timers are changed...

Page 326: ...dation We recommend that the default settings should be kept If the customer requests that these settings should be changed please explain that their energy costs could increase and that they should c...

Page 327: ...used as a reference value because the power consumption specifications are measured in a controlled environment with a constant power supply To get an exact measurement at the customers site a watt m...

Page 328: ...081 8 001 Operating Time 21089 0 21386 0 297 0 321294 6 Ready mode stand by 214 0 002 Standby Time 306163 0 308046 0 1883 0 402962 0 Energy mode Panel off 214 0 003 Energy Save Time 71386 0 75111 0 37...

Page 329: ...FFECTIVENESS OF DUPLEX COMBINE FUNCTION Duplexing and the combine functions reduce the amount of paper used This means that less energy overall is used for paper production which improves the environm...

Page 330: ...iginal the total counter goes up by 3 The duplex counter counts pages that have images on both sides For one duplex page the duplex counter goes up by 1 For a duplex job of a three page original the d...

Page 331: ...10 5 20 20 10 10 20 10 If combine mode is used the total and duplex counters work in the same way as explained previously The following table shows paper savings and how the counters increase for some...

Page 332: ...de Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter SP8501 001 Duplex counter SP8421 005 1 1 1 0 1 1 2 2 1 1 1 1 3 3 1 2 2 2 4 4 1 3 2 2 5 5 2 3 3 3 6 6 2 4 3 3 7 7 2 5 4 4 8...

Page 333: ...D017 D018 D019 D020 D084 D085 SERVICE MANUAL APPENDICES...

Page 334: ......

Page 335: ...ity Software for D084 D085 1 9 Scanner 1 9 1 1 5 OPTIONS 1 10 ARDF D366 1 10 Duplex Unit D369 1 11 Bypass Feed Unit D370 1 11 Interchange Unit D371 1 12 1 Bin Tray D367 1 12 Bridge Unit D368 1 13 Shif...

Page 336: ...4 APPENDIX SERVICE PROGRAM MODE TABLES 4 1 4 1 SYSTEM SP TABLES 1 4 1 4 1 1 SP1XXX FEED 4 1 4 2 SYSTEM SP TABLES 2 4 10 4 2 1 SP2XXX DRUM 4 10 4 3 SYSTEM SP TABLES 3 4 32 4 3 1 SP3XXX 4 32 4 4 SYSTEM...

Page 337: ......

Page 338: ...APPENDIX GENERAL SPECIFICATIONS APPENDIX 1 GENERAL SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None...

Page 339: ......

Page 340: ...om Tray 2 A6 SEF to A3 DLT Postcard Custom Bypass A6 SEF to A3 DLT Postcard Custom Custom Sizes W x L Tray 1 140 to 297 mm x 180 to 432 mm Tray 2 100 to 297 mm x 148 to 432 mm Bypass 90 to 305 mm x 14...

Page 341: ...s than 6 sec Scan Start Less than 6 sec Continuous Copies 001 to 999 Sheets Zoom Platen Mode 25 to 400 ARDF Mode 25 to 400 Paper Supply Tray 1 2 500 Sheets Bypass 100 Sheets Output Capacity A4 smaller...

Page 342: ...x 980 mm 22 4 x 25 7 x 38 6 in Duplexer With Duplexer No PTU 630 x 653 x 709 mm 24 8 x 25 7 x 30 in With Duplexer With PTU 630 x 653 x 980 mm 24 8 x 25 7 x 38 6 in Maximum W x D With Side Finisher By...

Page 343: ...Stand by Mainframe only 40 db D017 D018 D84 42 9 D019 D020 D085 Operating Mainframe only 64 8 db D017 D018 65 8 db D084 67 6 db D019 D020 D085 The above measurements were made in accordance with ISO...

Page 344: ...18 D19 D020 only PS3 300 600 dpi PCL5e 300 600 dpi PCLXL 300 600 dpi IPDS 300 600 dpi Resident Fonts PCL TrueType 10 Intellifont 35 International 13 Bitmap 1 PS3 Option fonts PS3 Connectivity Std RJ 4...

Page 345: ...Compression Available scanning Resolution Range 100 to 1200 dpi when used as a Network TWAIN scanner 100 200 300 400 600 dpi when used as a network delivery scanner Scan to Folder Scan to Email or Do...

Page 346: ...ndows 95 98 Me Windows NT4 0 Windows 2000 XP Server 2003 Vista Macintosh PCL 6 Yes Yes Yes No PCL 5e Yes Yes Yes No PS3 Yes Yes Yes Yes RPCS Yes Yes Yes No The printer drivers for Windows NT 4 0 are o...

Page 347: ...re also available DeskTopBinder SmartDeviceMonitor for Client Win 95 98 Me NT4 2000 XP Server 2003 Vista A printer management utility for client users Peer to peer printing utility and parallel recove...

Page 348: ...driver allows use of the LAN Fax functions by installing the LAN Fax driver Address Book and LAN Fax Cover Sheet Editor PS Utility for Mac This software provides several convenient functions for print...

Page 349: ...apacity 50 sheets 80 g m2 20 lb Original Standard Position Rear left corner Separation Feed belt and separation roller Original Transport Roller transport Original Feed Order From the top original Sup...

Page 350: ...b Tray Capacity 1 sheet Power Consumption 40 W Power Source DC 24 V 5 V Weight 7 kg Size W x D x H 160 x 490 x 570 mm Bypass Feed Unit D370 Paper Size Standard sizes A6 LEF to A3 HLT lengthwise to DLT...

Page 351: ...2 mm Paper Weight 52 g m2 to 135 g m2 16 lb to 36 lb Power Consumption 15 W Weight 1 6 kg Size W x D x H 117 x 447 x 92 mm 4 6 x 17 6 x 3 6 1 Bin Tray D367 Paper Size A5 LEF to A3 HLT to DLT Paper Wei...

Page 352: ...rce DC 24 V 5 V form copier Dimensions W x D x H 413 x 435 x 126 mm Weight 3 0 kg 6 6 lbs Shift Tray Unit D385 Paper Size Standard Size A5 LEF to A3 HLT LEF to DLT Non standard Size Width 90 to 297 mm...

Page 353: ...ight Detection 4 steps 100 70 30 Near end Power Source 24 Vdc and 5Vdc from the copier printer 120 Vac 120 V version from the copier printer when the optional tray heater is installed 220 240 Vac 230...

Page 354: ...t 60 g m2 to 105 g m2 16lb to 28lb Tray Capacity 2 000 sheets 80 g m2 20lb Remaining Paper Detection 5 steps 100 70 30 10 Empty Right Tray 4 steps 100 70 30 Empty Left Tray Power Source DC 24 V 5 V fr...

Page 355: ...sizes A3 SEF to B5 SEF A5 B6 A6 SEF labels possible Paper Thickness 52 g m2 45 K to 157 g m2 135 K Up to 253 g m2 220K without shift Stapling Stack Height for Stapling 50 sheets A4 LT and smaller 30...

Page 356: ...Stacks Size 2 to 9 Sheets 55 to 46 A4 B5 LT LEF 10 to 50 Sheets 45 to 10 2 to 9 Sheets 55 to 27 A4 B5 LT SEF 10 to 50 Sheets 25 to 8 2 to 9 Sheets 55 to 27 A3 B4 DLT LG 10 to 30 Sheets 25 to 8 Stacki...

Page 357: ...SM Appendix 1000 Sheet Finisher B408 Upper Tray Paper Size A3 to A6 11 x 17 to 5 5 x 8 5 Paper Weight 60 to 157 g m2 16 to 42 lb Paper Capacity 250 sheets A4 LEF 8 5 x 11 SEF or smaller 50 sheets A4 8...

Page 358: ...e 1 000 sheets A4 LT or smaller 80 g m2 20 lb 500 sheets A3 B4 DLT LG 80 g m2 20 lb Staple mode 80 g m2 20 lb number of sets Set Size 2 to 9 10 to 50 Size 10 to 30 31 to 50 A4 LT LEF B5 LEF 100 100 to...

Page 359: ...8 5 x 5 5 LEF 3 holes A3 B4 11 x 17 SEF or A4 B5 8 5 x 11 LEF 4 holes Europe A3 B4 11 x 17 SEF or A4 B5 8 5 x 11 LEF 4 holes North Europe A3 11 x 17 to B6 5 5 x 8 5 SEF Staple mode A3 11 x 17 to B5 8...

Page 360: ...500 sheets B4 8 5 x 14 or larger Staple capacity Single size 50 sheets A4 8 5 x 11 or smaller 30 sheets B4 8 5 x 14 or larger Staple position 3 positions 1 staple 2 positions Top Left Top Right 2 sta...

Page 361: ...2 Mbps full speed 1 5 Mbps low speed High speed mode is only supported by USB 2 0 IEEE 802 11a g g Specifications Standard applied IEEE802 11a g g Data transmission rates Speed Distance 11 Mbps 140 m...

Page 362: ...ooth Specifications Transmission Specifications Based on Bluetooth V1 1 Data Transfer Speed 1 Mbps Profile Hard Copy Cable Replacement Profile HCRP Serial Port Profile SPP BIP Distance Between Devices...

Page 363: ......

Page 364: ...APPENDIX PM TABLES APPENDIX 2 PM TABLES REVISION HISTORY Page Date Added Updated New None...

Page 365: ......

Page 366: ...Clean R Replace L Lubricate I Inspect EM 120K 240K 360K NOTE Scanner Laser Optics Reflector C C C Optics cloth 1st Mirror C C C C Optics cloth 2nd Mirror C C C C Optics cloth 3rd Mirror C C C C Optic...

Page 367: ...1 This initializes the developer and resets the TD and ID sensor outputs to their defaults It also resets the PCU counter Charge Roller R R R Cleaning Roller R R R Cleaning Blade R R R Pick off Pawls...

Page 368: ...aper Exit Fusing Entrance and Exit Guide Plates C C C Clean with water or alcohol Hot Roller R R R Clean with water or alcohol Pressure Roller R R R Fusing Thermistors R R R Cleaning Roller C C C Clea...

Page 369: ...0K 240K 360K NOTE ARDF PM interval is measured in originals Pick up Roller C R R R Clean with water Feed Belt C R R R Clean with water Separation Roller C R R R Clean with water Stamp I I I Replace if...

Page 370: ...alcohol Relay Rollers C C C C Clean with water Bottom Plate Pad C C C C Clean with water Relay Clutch I I I Replace if necessary Paper Feed Clutch I I I Replace if necessary LCT B391 EM 120K 240K 360K...

Page 371: ...Brush Roller I I I I Replace if necessary Discharge Brush C C C C Clean with a dry cloth Sensors C Blower brush Jogger Fences I I I I Replace if necessary Booklet Finisher SR3000 B793 EM 120K 240K 36...

Page 372: ...nisher SR3050 D372 EM 120K 240K 360K NOTE 500 sheet Finisher Rollers C Damp cloth Discharge Brush C Dry cloth Sensors C Blower brush 1 Bin Tray BN3030 D367 EM 150K 300K 450K NOTE 1 bin tray unit Rolle...

Page 373: ......

Page 374: ...APPENDIX SERVICE CALL CONDITIONS APPENDIX 3 SERVICE CALL CONDITIONS REVISION HISTORY Page Date Added Updated New None...

Page 375: ......

Page 376: ...on the operation panel only when the defective feature is selected Turn the operation switch or main switch off and on C The SC history is updated The machine can be operated as usual The SC will not...

Page 377: ...nd reconnect the connectors and then test the machine Often a loose or disconnected harness is the cause of the problem Always do this before you decide to replace the PCB If a motor lock error occurs...

Page 378: ...stabilizer connection loose broken defective Lamp stabilizer defective High voltage power supply harness loose broken defective SBU defective BCU defective SIO defective 101 2 D Exposure lamp error 1...

Page 379: ...on or copying Scanner motor harness loose broken defective at scanner motor or at BCU Scanner HP sensor harness loose broken defective at HP sensor or at BCU Scanner motor or motor driver board defect...

Page 380: ...ive Exposure lamp defective Lamp stabilizer harness loose broken defective Lamp stabilizer defective SBU defective IPU defective BCU defective SIO Defective 143 C SBU auto adjust error The machine cou...

Page 381: ...Harness connection at IPU BCU SBU loose broken defective Spurious electrical noise on power supply line IPU defective BCU defective SBU defective 145 C Scanner adjustment error During the SBU adjustm...

Page 382: ...ror 1 OFF timeout The polygon mirror motor did not leave READY status within 3 sec after polygon motor switched off 204 D Polygon motor error 1 XSCRDY signal error The XSCRDY signal remained HIGH for...

Page 383: ...ve 231 D FGATE OFF error The FGATE signal did not go off within the prescribed time The BCU generates the FGATE signal and sends it to the LD unit when the registration sensor switches on 240 LD error...

Page 384: ...D sensor harness disconnected or connector is damaged BCU defective Scanning system or image creation system malfunction High voltage power supply board power pack defective 351 B ID sensor calibratio...

Page 385: ...r pack defective Scanning system or image creation system malfunction 354 B ID sensor adjustment timeout error Error occurred during automatic adjustment of Vsg Vsg could not be adjusted to 4 0V 0 2V...

Page 386: ...option is installed this SC is issued immediately If the fax option is not installed this SC is issued after the prescribed number of pages is copied TD sensor abnormal Poor connection of the PCU 391...

Page 387: ...rrectly or defective Transfer roller set incorrectly or damaged Transfer unit set incorrectly 402 B Transfer roller leak error 2 A transfer roller current leak signal is detected The current feedback...

Page 388: ...al Paper Tray Unit The paper lift sensor did not activate within 18 sec after the tray lift motor switched on An obstruction jammed paper paper scraps etc has blocked the motor drive and caused an ove...

Page 389: ...r more 3 seconds when the paper stack in the left tray is moved to the right tray The side fence close sensor is not activated for more 3 seconds after moving the paper stack to the right tray An obst...

Page 390: ...at the center of the hot roller after the main switch turned on Fusing thermistor defective or out of position Fusing lamp disconnected Thermistor defective Fusing lamp defective 543 A Fusing overheat...

Page 391: ...time PSU BCU harness loose or broken PSU defective BCU defective 551 A Fusing thermistor open end The temperature of the hot roller remained below 0o C for 5 sec at the end of the hot roller Fusing th...

Page 392: ...sing temperature monitor circuit in the BCU board The power was interrupted for more than 0 3 sec TRIAC short on PSU PSU defective BCU board defective Fusing thermistor defective Power supply voltage...

Page 393: ...n the fusing unit is clear 590 B Exhaust fan motor error The CPU detects an exhaust fan lock signal for more than 3 5 seconds Poor connection of the exhaust fan motor Too much load on the motor drive...

Page 394: ...633 B Key card counter device error 2 During communication with the device the MCU received a break Low signal Serial line from the device to the main machine is unstable disconnected or defective 63...

Page 395: ...the file is not present or the existing file is corrupted or the wrong type file Make sure the eccm mod file is in the root folder of the SD card Note The usercode files are created with the User Set...

Page 396: ...Disconnected modem board Check and set the correct user name SP5816 156 and password SP5816 157 004 Incorrect modem setting Dial up fails due to the incorrect modem setting Same as 001 005 Communicati...

Page 397: ...ial up connection 001 Program parameter error 002 Program execution error An unexpected error occurred when the modem Cumin M tried to call the center with a dial up connection Caused by a software bu...

Page 398: ...is interrupted after a normal startup Controller stalled Controller board installed incorrectly Controller board defective Operation panel connector loose or defective 687 D Memory address PER comman...

Page 399: ...thin the prescribed time Feed out belt motor drive is obstructed jammed paper paper scraps etc Feed out belt motor drive obstructed jammed paper paper scraps etc Motor harness loose or broken Feed out...

Page 400: ...motor defective Shit tray HP sensor defective 740 B Corner stapler motor error The corner stapler motor in the 1000 sheet finisher is not operating Staple jam Number of sheets in stack exceeds allowed...

Page 401: ...rned on Motor drive obstructed Stack feed motor harness loose broken Stack feed motor defective 750 B Tray lift motor error The tray lift motor in the 1000 sheet booklet finisher is not operating Moto...

Page 402: ...error The folder plate in the 1000 sheet booklet finisher moved but was not detected at the home position within the prescribed time The 1st detection failure issues a jam error and the 2nd failure is...

Page 403: ...he 1000 sheet booklet finisher is not operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Motor harness loose broken Motor drive obstructed Motor defective 7...

Page 404: ...connections to the shift motor and the shift motor HP sensor Defective shift motor or the shift motor HP sensor 791 B Bridge unit error The machine can communicate with the finisher but not the bridg...

Page 405: ...connection between the finisher and mainframe Finisher harness damaged or defective Finisher unit defective 798 1 B Upper limit switch error The upper limit switch is pushed due to tray lift error or...

Page 406: ...ulses The 1st failure issues an original jam message and the 2nd failure issues this SC code Jogger HP sensor disconnected defective Front fence motor disconnected defective Front fence motor overload...

Page 407: ...am message and the 2nd failure issues this SC code Rear jogger motor drive is obstructed jammed paper paper scraps etc The rear jogger fence motor harness loose or broken Rear jogger fence HP sensor d...

Page 408: ...turn off for a certain time after the stack feed out belt has moved from its home position The 1st detection failure causes a jam error and the 2nd failure causes this SC code Defective stack feed out...

Page 409: ...positioning roller HP sensor 1 Check or replace the harness 2 Check for blockages in the positioning roller arm mechanism 3 Replace the positioning roller arm motor 4 Replace the positioning roller H...

Page 410: ...t ON signal even the stapler moves from the OFF position for 5 5 seconds Motor overload Loose connection of the stapler home position sensor Loose connection of the stapler movement motor Defective st...

Page 411: ...B Stack pressure solenoid error The stack pressure solenoid in the finisher is not operating Solenoid harness loose broken Solenoid obstructed Stack height sensor dirty harness loose broke Solenoid d...

Page 412: ...the controller board 819 C Fatal kernel error Due to a control error a RAM overflow occurred during system processing Controller board defective Insufficient memory Expanded memory defective Note For...

Page 413: ...nd PCI I F Replace the controller board 0D05 Self diagnosis error ASIC The CPU checks if the ASIC timer works correctly compared with the CPU timer If the ASIC timer does not function in the specified...

Page 414: ...I F between the video bridge device and controller Replace the controller 822 B Self diagnostic error HDD Hard Disk Drive XXXX Detailed error code 3003 Timeout error 3004 Command error When the main...

Page 415: ...controller cannot be correctly recognized 6105 PHY IC loop back error An error occurred during the loop back test for the PHY IC on the controller Replace the controller 824 D Self diagnosis error Sta...

Page 416: ...the RTC device 15FF The RTC device is not detected Defective RTC device NVRAM without RTC installed Discharged backup battery Replace the NVRAM with another NVRAM with an RTC device 827 D Self diagno...

Page 417: ...ror Optional RAM XXXX Detailed error code 0301 Verification error Error detected during a write verify check for the optional RAM SDRAM DIMM Loose connection Defective SDRAM DIMM Defective controller...

Page 418: ...the device ID for the ASIC could not be checked Replace the IPU 0F41 ASIC Mandolin for system control could not be detected After the PCI configuration the device ID for the ASIC could not be checked...

Page 419: ...EE1284 connector error Centronic loopback connector defective Replace the controller board 1120 Centronic loopback connector is not connected for detailed self diagnostic test Centronic loopback conne...

Page 420: ...vice Call Conditions 839 B USB flash error This is a self diagnostic error The device ID of the on board USB flash ROM was not recognized Replace the controller board 851 D IEEE 1394 I F Abnormal IEEE...

Page 421: ...ot installed when the machine was turned on 854 D Wireless LAN board error 2 The board that holds the wireless LAN board can be accessed but the wireless LAN board 802 11b Bluetooth itself cannot be a...

Page 422: ...r can generate three types of errors RX CRC and STALL errors Only the STALL error can generate this SC code USB 2 0 disconnected Controller board defective 858 A Data encryption conversion error A ser...

Page 423: ...ow 860 B HDD error 1 The hard disk connection is not detected because it is defective or has not been formatted Cable between HDC and HDD loose or defective HDD power connector loose or defective HDD...

Page 424: ...ber error The number of bad sectors in the HDD image data area goes over 101 Defective HDD Format the HDD with SP5 832 002 Replace the HDD 863 B HDD error 3 Startup without HD data lead Data stored on...

Page 425: ...tion error The SD card in the slot contains illegal program data Use only SD cards that contain the correct data 867 D SD card error 2 SD card removed The SD card in the boot slot when the machine was...

Page 426: ...ither read nor written HDD sector corrupted Reformat with SP5832 007 If this does not repair the problem replace the HDD 873 B HDD mail TX data error An error was detected on the HDD immediately after...

Page 427: ...a at power on or during machine operation This can be caused if you turn the machine off while it is operating Software error Update the firmware NVRAM defective HDD defective 877 D Data Overwrite Sec...

Page 428: ...mething that is not a number NVRAM incorrect type NVRAM defective NVRAM data scrambled Unexpected error from external source 901 D Mechanical total counter error The counter was removed during standby...

Page 429: ...s SC occurs the file name address and data will be stored in NVRAM This information can be checked by using SP7 403 Note the above data and the situation in which this SC occurs Then report the data a...

Page 430: ...d for the application Make sure all devices are configured correctly If the problem is with the fax unit the nesting of the fax group may be too complicated 998 D Application start error No applicatio...

Page 431: ...specialist Please understand that it may take some time to get a reply on how to solve the problem because in some cases the design staff in Japan must analyze the data Symptom Possible Causes Action...

Page 432: ...APPENDIX SERVICE PROGRAM MODE TABLES APPENDIX 4 SERVICE PROGRAM MODES REVISION HISTORY Page Date Added Updated New 232 1 25 2011 Bit Switch 1001 006...

Page 433: ......

Page 434: ...tween and before entering the value The specification is 3 2 mm See Replacement and Adjustment Copy Adjustment for details 2 By pass 3 Duplex Side2 1002 Side to Side Registration 1 Tray 1 Adjusts the...

Page 435: ...p 2 Tray 2 3 4 By pass 3 Duplex Side 2 0 to 20 6 1 mm step 1007 By pass Paper Size Detection Controls paper size detection for the by pass feed table 1 Detection Timing 15 to 15 0 5 mm step 2 LG Detec...

Page 436: ...paper for the 2nd paper tray and for the bypass tray 0 to 30 15 1 C step 5 Thick Paper Roller Ends 6 After Warming up Center Adjusts the fusing temperature at the center of the hot roller after the m...

Page 437: ...nter Minus 11 Wait Temp Ends Minus 1106 Fusing Temperature Display 1 Roller Center Displays the fusing temperature for the center or both ends of the hot roller 2 Roller Ends 3 In the Machine at Power...

Page 438: ...ime that the paper stops in the fusing unit for measuring the nip 1159 Fusing Jam Detection Disables or enables the consecutive jam error for the fusing unit 0 to 1 0 1 Step When set to 1 on this SC c...

Page 439: ...pressure that the bottom plate exerts on the bottom of the stack that presses against the feed roller Adjust these SP codes if the machine is consistently double feeding or failing to feed a specific...

Page 440: ...settings for some settings are negative reverse run time others are positive forward run time Note Before doing any adjustments with these SP codes confirm that the correct paper size has been select...

Page 441: ...ndscape 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc Note Landscape means LEF Long Edge Feed 2 Size 2 A5 HLT Landscape 3 Size 3 A4 LT 4 Size 4 A4 LG 5 Size 5 A3 LT 1991 Max Fusing Lamp Duty DFU...

Page 442: ...019 D020 D084 D085 Appendix Service Program Mode 1996 Heater Forced Off DFU These are debugging tools 1 Starting Temperature Center 150 to 180 180 5 deg 2 Starting Temperature Side 3 Time Center 0 to...

Page 443: ...ed Note that if this value is changed the charge roller voltage will be corrected based on the new voltage 2100 to 1500 1700 1 V step 2 ID Sensor Pattern Adjusts the voltage applied to the charge roll...

Page 444: ...dp Vsg is greater than this value the charge roller voltage decreases by 50V e g from 550 to 500 The size of the decrease depends on SP2005 3 0 to 100 95 1 step 3 Charge Roller Bias Correction Adjusts...

Page 445: ...ee Replacement and Adjustment Copy Adjustment for details 0 0 to 9 0 2 0 0 1 mm step 6 Right Side Adjusts the right edge erase margin The specification is 2 2 5 1 5 mm See Replacement and Adjustment C...

Page 446: ...n is 2 2 5 1 5 mm See Replacement and Adjustment Copy Adjustment for details 0 0 to 9 0 0 3 0 1 mm step 10 Printer Rear Trailing Edge In printer mode adjusts the trailing edge erase margin on the reve...

Page 447: ...should not be used in the field because it affects ID sensor pattern density which affects toner supply 0 N 200V 1 H 240V 2 L 160V 3 HH 280V 4 LL 120V 2210 Bias Off Time 1 Charge Bias DFU Adjusts the...

Page 448: ...job Set to a shorter interval if thin white lines appear on printouts 0 to 999 100 1 sheet step 0 Never cleans during job 2213 Copies after Toner Near End Selects the number of copies that can be mad...

Page 449: ...f the user normally feeds thicker paper from the by pass tray 2nd tray special paper use a higher setting If waste toner is re attracted from the drum this can occur when using an OHP sheet use a high...

Page 450: ...d in accordance with this value 2801 Developer Initialization Initializes the developer and resets the TD and ID sensor outputs to their defaults Do this SP after you fill the PCU with developer at ma...

Page 451: ...agitator is rotated for 30 sec the machine creates the second ID sensor pattern and corrects the reference value of the TD sensor The corrected reference value for the TD sensor is recorded here 2 ID...

Page 452: ...rea of the paper on the front side If the copies have pawl marks in the image area increase this voltage 4000 to 1000 1800 1 V step 3 Rear Leading Edge Adjusts the voltage applied to the separation pl...

Page 453: ...ot 16 Grayscale Horizontal 4 Horizontal Line 2 dot 17 Grayscale Vertical 5 Grid Pattern 1 18 Grayscale Vertical Horizontal 6 Independent Pattern 1 dot 19 Grayscale Grid 7 Independent Pattern 2 dot 20...

Page 454: ...ill continue past the bottom of the table This SP prevents this problem 0 0 to 1 0 0 0 0 1 mm step 2 Interval Changes the interval for the image shift specified by SP2906 1 0 to 10 0 1 page step 2907...

Page 455: ...Short Edge Feed Adjusts the main scan magnification in copy mode when the machine feeds the paper in the short edge feed orientation 2 Printer Short Edge Feed Adjusts the main scan magnification in p...

Page 456: ...aten cover or document feeder This shortens the time to the first copy However with the default 10 s set the motor stops if the user does nothing for 10 s after doing one of the actions above and stop...

Page 457: ...ery from toner near end end This SP is effective only when SP2921 is 0 1 or 2 1 to 60 30 1 s step Note that toner recovery is done in a 3 second cycle So the input value should be a multiple of 3 e g...

Page 458: ...ound may occur after the machine has not been used for a long time 2928 Toner End Clear Clears the toner end condition Press Execute on the touch panel to clear the toner end condition without adding...

Page 459: ...evel 0 Normal 1 Dark 2 Light 3 Darker 4 Lighter Use this SP when you want to adjust the image density 2933 ID Sensor Control Correction Adjusts the ID sensor control coefficient DFU 0 5 to 3 1 0 1 ste...

Page 460: ...ries can be stored If a PCU with a new series code is set then the new code replaces the history of the previous PCU 3 Last 2 4 Last 3 5 Last 4 2990 Original Toner ID South Korea only Displays the ISS...

Page 461: ...f copies that can be made after a TD sensor error has been detected When the machine copies this amount an SC condition will occur If the optional fax unit is installed the SC condition occurs immedia...

Page 462: ...d on or after the machine returns to full operation from the energy saver or auto off mode 0 to 255 30 1 degree 2 Number of Pages The machine makes an ID sensor pattern after the specified number of p...

Page 463: ...appears on the reverse side of the first page of a copy job However the first copy time will be longer regardless of the SP2996 001 setting 0 No 1 Yes 2 Interval This SP sets the page interval for tr...

Page 464: ...he end of the job 2 Reverse Time Adjusts the drum reverse rotation time 0 to 99 60 1 This SP is adjusted in units of 60 ms 1 step 6 ms 2 steps 12 ms etc If 0 is selected the drum does not reverse at t...

Page 465: ...System SP Tables 3 D017 D018 D019 D020 D084 D085 4 32 SM Appendix 4 3 SYSTEM SP TABLES 3 4 3 1 SP3XXX There are no Group 3 SP codes for this machine...

Page 466: ...toggle 1 to 1 0 0 1 4010 Scanner Leading Edge Registration Adjusts the leading edge registration for scanning Press to toggle 2 to 2 0 0 1 mm As you enter a negative value the image moves toward the l...

Page 467: ...scanner unit 1 Book Leading Edge 0 to 3 0 1 0 0 1 mm step 2 Book Trailing Edge 0 to 3 0 0 0 0 1 mm step 3 Book Left 0 to 3 0 1 0 0 1 mm step 4 Book Right 0 to 3 0 0 0 0 1 mm step 5 ADF Leading Edge 7...

Page 468: ...rning 1 On Dust warning This warning does not stop the job Before switching this setting on clean the ADF scanning glass and the white plate above the scanning glass 2 Detect Level Adjusts the sensiti...

Page 469: ...he copier defaults to A5 SEF LEF if the APS sensor cannot detect the size of a small original 0 to 2 0 1 0 Not detected as A5 1 Detected as A5 SEF 2 Detected as A5 LEF 4305 Original Size Detection Sel...

Page 470: ...gram Mode 4400 Scanner Erase Margin These SPs set the area to be masked during platen book mode scanning 1 Book Leading Edge 0 to 3 0 0 0 0 1 mm step 2 Book Trailing Edge 3 Book Left 4 Book Right 5 AD...

Page 471: ...adation main scan C 18 Shading pattern 4 Gradation main scan D 19 Thin line pattern 5 Gradation sub scan 1 20 Scanned Grid pattern 6 Grid pattern 21 Scanned Grid scale 7 Slant grid pattern 22 Scanned...

Page 472: ...2 Scanner 3 Fax 4450 Scan Image Path Detection Determines the method of image path detection 1 Black Reduction ON OFF Switches black image path detection on off 2 SH ON OFf Switches shading image pat...

Page 473: ...255 0 1 step 5 8 YR Phase Option R G B 9 12 YG Phase Option R G B 13 16 GY Phase Option R G B 17 20 GC Phase Option R G B 21 24 CG Phase Option R G B 25 28 CB Phase Option R G B 29 32 BC Phase Option...

Page 474: ...th and spacing between black and white areas MTF corrects this problem and emphasizes image detail 6 Smoothing Selects the level of smoothing for originals that contain dithered images 0 to 7 4 0 step...

Page 475: ...ge detail 6 Smoothing Selects the level of smoothing for originals that contain dithered images 0 to 7 4 0 step 0 Default Off 7 Strongest 7 Brightness Sets the overall brightness of the image 1 to 255...

Page 476: ...s the AGC 1 HP Detection Enable 2 HP Detection Disable 4604 FGATE Open Close Opens or closes the FGATE signal This SP automatically returns to the default status close after exiting this SP 0 or 1 0 1...

Page 477: ...nting speed 0 to 255 128 1 digit step 2 Latest RO Color Displays the black offset value rough adjustment for the odd red signal in the CCD circuit board color printing speed 3 Latest RE Color Displays...

Page 478: ...d black and white printing speed 4624 Black Level Rough Adj Display Note GE Green Even signal GO Green Odd signal 1 Latest GE Color Displays the black offset value rough adjustment for the even green...

Page 479: ...circuit board black and white printing speed 8 Latest GO BW Displays the black offset value fine adjustment for the odd green signal in the CCD circuit board black and white printing speed 4625 Black...

Page 480: ...for the even blue signal in the SBU black and white printing speed 006 Latest BO B W 0 to 255 128 1 digit Displays the black offset value rough adjustment for the odd blue signal in the SBU black and...

Page 481: ...O Color 3 Latest RE BW 4 Latest RO BW 4629 Gain Adjustment Display Displays the gain value of the amplifiers on the controller for Green 1 Latest GE Color 0 to 255 0 1 digit step 2 Latest GO Color 3 L...

Page 482: ...B W 3 Loop Count 2nd Color 2nd adjustment 0 to 20 0 1 step 4 Loop Count 2nd B W 4641 SBU White Level Loop Displays the white level adjustment time for each mode 1 Loop Count Color 0 to 20 0 1 step 2...

Page 483: ...igit step 4 Previous RO Color Displays the previous black offset value fine adjustment for the odd red signal in the CCD circuit board color printing speed 5 Previous RE BW Displays the previous black...

Page 484: ...to 255 128 1 digit step 4 Previous GO Color Displays the previous black offset value fine adjustment for the odd green signal in the CCD circuit board color printing speed 5 Previous GE BW Displays t...

Page 485: ...igit step 4 Previous BO Color Displays the previous black offset value fine adjustment for the odd blue signal in the CCD circuit board color printing speed 5 Previous BE BW Displays the previous blac...

Page 486: ...s RO Color 3 Previous RE BW 4 Previous RO BW 4659 Gain Adjustment Display Displays the previous gain value of the amplifiers on the controller for Green 1 Previous GE Color 0 to 255 0 1 digit step 2 P...

Page 487: ...igit step 4 Previous RO Color Displays the previous 2nd black offset value fine adjustment for the odd red signal in the CCD circuit board color printing speed 5 Previous RE BW Displays the previous 2...

Page 488: ...to 255 128 1 digit step 4 Previous GO Color Displays the previous 2nd black offset value fine adjustment for the odd green signal in the CCD circuit board color printing speed 5 Previous GE BW Displa...

Page 489: ...igit step 4 Previous BO Color Displays the previous 2nd black offset value fine adjustment for the odd blue signal in the CCD circuit board color printing speed 5 Previous BE BW Displays the previous...

Page 490: ...tting RO Color Displays the factory setting values of the black level adjustment fine adjustment for the odd red signal in the CCD circuit board color printing speed 5 Factory Setting RE BW Displays t...

Page 491: ...r the odd green signal in the CCD circuit board color printing speed 3 Factory Setting GE Color Displays the factory setting values of the black level adjustment fine adjustment for the even green sig...

Page 492: ...printing speed 4675 Black Level 2 Rough Adjustment Display BE Blue Even signal BO Blue Odd signal 1 Factory Setting BE Color Displays the factory setting values of the black level adjustment rough adj...

Page 493: ...d white printing speed 7 Factory Setting BE BW Displays the factory setting values of the black level adjustment fine adjustment for the even blue signal in the CCD circuit board black and white print...

Page 494: ...BW 4679 Gain Adjustment Display Displays the factory setting values of the gain adjustment for Blue 1 Factory Setting BE Color 0 to 255 0 1 digit step 2 Factory Setting BO Color 3 Factory Setting BE...

Page 495: ...Adjusts the white shading parameter when scanning an image with the DF Adjusts the density level if the ID of outputs made in the DF and Platen mode is different 50 to 150 109 1 step 4690 White Peak L...

Page 496: ...el of the white level scanning 001 BE 0 to 1023 0 1 digit 002 BO 003 BE BK 004 BO BK 4693 Black Peak Level Displays the peak level of the black level scanning 001 RE 0 to 1023 0 1 digit 002 RO 003 RE...

Page 497: ...hading movement with the exposure lamp on or off The free run moves the scanning lamp a short distance and immediately returns it to its home position 1 Lamp ON Touch ON to start the free run Be sure...

Page 498: ...the machine power off on also returns the exposure lamp to its home position 4903 Filter Settings This SP code sets the threshold value for independent dot erase The 0 setting disables independent do...

Page 499: ...4908 Factory Setting Input DFU 1 Execution ON OFF 2 Execution Flag 4918 Manual Gamma Adjustment DFU 4991 IPU Image Pass Path Selection RGB Frame Memory DFU Selects the image path Enter the number to b...

Page 500: ...n 4993 Highlight Correction Selects the level of highlight correction 1 Sensitivity Selection Selects the Highlight correction level 0 to 9 4 1 step 0 weakest sensitivity 9 strongest sensitivity 2 Ran...

Page 501: ...45 Accounting Counter Selects whether the printer counter is displayed on the LCD 0 1 0 1 0 Displays the total counter only 1 Displays both total counter and printer counter 5047 Paper Display Determi...

Page 502: ...ner display icon on the LCD 0 to 1 0 1 0 Not display 1 Display 5104 A3 DLT Double Count SSP Specifies whether the counter is doubled for A3 DLT Yes counts except from the bypass tray When Yes is selec...

Page 503: ...ard Add 12 Exp Key Card Deduct 2 External Optional Counter Type Enables the SDK application This lets you select a number for the external device for user access control Note SDK refers to software on...

Page 504: ...de Clear Opt Counter Removal Do not change Japan Only 0 to 2 1 0 Yes Normal reset 1 Standby Resets before job start after completion 2 No Normally no reset 5121 Counter Up Timing Determines whether th...

Page 505: ...e Type Selection Selects the paper size type for both originals and copy paper 0 to 2 DIP SW setting 1 step 0 Japan 1 North America 2 Europe After changing the setting turn the copier off and on If th...

Page 506: ...justs the position of the first fold to decrease or increase the distance between the leading edge and the crease of the 2nd fold 1 A3T SEF 4 to 4 0 0 2 mm 2 B4T SEF 3 A4T SEF 4 DLTT SEF 5 LGT SEF 6 L...

Page 507: ...ss Size Error This SP determines whether a paper size error prompt appears when the machine detects the wrong paper size for the job and jams during feed from the bypass tray 0 to 1 0 1 0 Off 1 On 518...

Page 508: ...mm 0 is center minus is left is right 4 Duplex Printout High Low Position Vertically positions the page numbers printed on both sides during duplexing 10 to 10 1 mm 0 is center minus is down is up 530...

Page 509: ...he first digit of 0 cannot be input so the eight digit setting for 002 or 003 becomes a seven digit setting 3rd Day of the week 0 Sunday 1 Monday 4th The number of the week for the day selected at the...

Page 510: ...rtification Method 210 SDK2 Unique ID 211 SDK2 Certification Method 220 SDK3 Unique ID 221 SDK3 Certification Method 230 Certification Device 5404 User Code Count Clear Clears the counts for the user...

Page 511: ...On Off Determines whether the system waits the prescribed time for input of a correct user ID and password after an account lockout has occurred 0 to 1 0 1 0 Off no wait time lockout not cancelled 1...

Page 512: ...0 1 0 Off 1 On 2 Mitigation Time Sets the length of time for excluding continuous access for identical user IDs and passwords 0 to 60 15 1 min 5415 Password Attack 1 Permissible Number Sets the number...

Page 513: ...0 1 passwords 3 Monitor Interval Sets the processing time interval for referencing user ID and password information 1 to 10 3 1 sec 5417 Access Attack 1 Access Permissible Number Sets a limit on acces...

Page 514: ...r Authentication These settings should be done with the System Administrator Note These functions are enabled only after the user access feature has been enabled 1 Copy Determines whether certificatio...

Page 515: ...SDK1 0 or 1 0 1 0 ON 1 OFF Determines whether certification is required before a user can use the SDK application 61 SDK2 71 SDK3 5481 Authentication Error Code These SP codes determine how the authen...

Page 516: ...terval Sets the PM interval The value stored in this SP is used when the value of SP5501 2 is 1 0 to 255 0 1 k copies step 2 Original Count Alarm DFU Selects whether the PM alarm for the number of sca...

Page 517: ...he stapler installed in the finisher DFU 0 Off 1 On 0 No alarm 1 Alarm goes off for every 1K of staples used 3 Toner Supply Alarm 0 Off 1 On Switches the control call on off for the toner end DFU 0 Of...

Page 518: ...Sets the number of continuous paper jams required to initiate a call 02 to 10 1 13 Door Open Time Length Sets the length of time the remains opens to determine when to initiate a call 03 to 30 1 5515...

Page 519: ...Engine Initializes all registration settings for the engine and copy process settings 3 SCS Initializes default system settings SCS System Control Service settings operation display coordinates and RO...

Page 520: ...der software 11 NCS Initializes the system defaults and interface settings IP addresses also the SmartNetMonitor for Admin settings WebStatusMonitor settings and the TELNET settings NCS Network Contro...

Page 521: ...ch OFF to stop 1 A4 LEF F1 Free run for A4 size paper long edge feed from the upper tray 2 A3 F2 Free run for A3 size paper from the lower tray 3 A4 SEF F2 Free run for A4 size paper short edge feed f...

Page 522: ...terchange Unit Set 16 1 Bin Unit Set 17 1 Bin Unit Paper Set 18 Tray 1 Paper Feed Sensor 19 Tray 1 Paper End Sensor 20 Tray 2 Paper Lift Sensor 21 Tray 1 Paper Lift Sensor 22 Tray 3 Paper End Sensor 2...

Page 523: ...Bottle Lock Motor 39 Destination Code 40 SIU BW Color 42 Bridge Exit Sensor 43 Bridge Relay Sensor 44 Bridge Center Cover Open 45 Bridge Right Cover Open 46 Bridge Unit Set Detection 47 Bridge Motor...

Page 524: ...1 Platen Cover Sensor 5804 Output Check Turns on electrical components individually for test purposes 1 Main Motor Fwd Main motor forward 2 Main Motor Rev Main motor Reverse Do not use 3 Registration...

Page 525: ...r paper feed clutch Optional paper tray unit 24 Paper Bank Motor Tray motor Optional paper tray unit 25 3rd LCT Tray Up Upper Paper lift motor Up Optional paper tray unit or LCT 26 3rd LCT Tray Down U...

Page 526: ...nal mirror motor and laser diode 62 LD ON Laser diode Do not use 107 QL 108 PP Chrg PP means Power Pack PCBs 109 PP Development 110 PP Image Transfer 111 PP Separation Voltage 202 Scanner Lamp 5810 SC...

Page 527: ...ct telephone number to be displayed on the initial screen 5816 Remote Service 001 I F Setting Selects the remote service setting 0 to 2 2 1 step 0 Remote service off 1 CSS remote service on 2 Remote s...

Page 528: ...es the write timeout interval when calling the RCG 1 to 100 60 1 second step 010 RCG Read Timeout Specifies the read timeout interval when calling the RCG 1 to 100 60 1 second step 011 Port 80 Enable...

Page 529: ...FU Proximity of the expiration of the certification 062 Use Proxy This SP setting determines if the proxy server is used when the machine communicates with the service center 063 Proxy Host This SP se...

Page 530: ...n and is not printed in the SMC report 065 Proxy User Name This SP sets the HTTP proxy certification user name The length of the name is limited to 31 characters Any character beyond the 31st characte...

Page 531: ...nt to the GW URL 11 A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection 12 The rescue certification setting is completed an...

Page 532: ...e of the certification 0 Normal There is no request for certification update in progress 1 Request for certification update in progress The current certification has expired 2 An SSL error notificatio...

Page 533: ...n 087 CERT Macro Ver Displays the macro version of the Remote certification 088 CERT PAC Ver Displays the PAC version of the Remote certification 089 CERT ID2 Code Displays ID2 for the Remote certific...

Page 534: ...CERT Valid Start Displays the start time of the period for which the current Remote certification is enabled 094 CERT Valid End Displays the end time of the period for which the current Remote certifi...

Page 535: ...ng Not used 201 Regist Status Displays a number that indicates the status of the Remote service device 0 Neither the Remote device nor Embedded RCG Gate is set 1 The Embedded RCG Gate is being set Onl...

Page 536: ...ation executed with SP5816 203 0 Succeeded 1 Confirmation number error 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error proxy disabled 5 Proxy error Illegal user name or password 6...

Page 537: ...Displays a number that describes the error code that was issued when either SP5816 204 or SP5816 207 was executed Cause Code Meaning Illegal Modem Parameter 11001 Chat parameter error 11002 Chat execu...

Page 538: ...pted dial up overseas without the correct international prefix for the telephone number 2387 Not supported at the Service Center 2389 Database out of service 2390 Program out of service 2391 Two regis...

Page 539: ...e center 00000000htoFFFFFFFFh 1 5824 NVRAM Data Upload Uploads the NVRAM data to an SD card B140 Push Execute Note When uploading data in this SP mode the front door must be open 5825 NVRAM Data Downl...

Page 540: ...s 192 169 000 001 this is read 0C0A80001h 6 DHCP Ethernet IEEE 802 11 This SP code allows you confirm and change the setting that determines whether the IP address is used with DHCP on an Ethernet or...

Page 541: ...hine and a computer 0 to 1 1 0 Off 1 On 52 ECP Centro Disables and enables the ECP feature 1284 Mode for data transfer 0 to 1 1 0 Disabled 1 Enabled 65 Job Spooling Switches job spooling on and off 0...

Page 542: ...the IPv6 local address referenced on the Ethernet or wireless LAN 802 11 in the format Link Local address Prefix Length The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits...

Page 543: ...reference the IPV6 Link Local address Prefix Length The IPV6 address consists of 128 bits divided into 8 blocks of 16 bits aaaa bbbb cccc dddd eeee ffff gggg hhhh The prefix length is inserted at the...

Page 544: ...st null set before 340e is abbreviated as 161 IPv6 Stateless Auto Setting Enables disables the stateless automatic setting for Ethernet wireless LAN operation 0 to 1 1 1 1 Enable 0 Disable 236 Web Ite...

Page 545: ...ers 241 Web Link 1 Visible Determines whether the link for URL1 is displayed on the Websys top page 0 to 1 1 1 1 Display 0 No display 242 Web Link 2 Name Determines whether a name entered for URL2 is...

Page 546: ...ialize then press When the execution ends cycle the machine off and on 1 HDD Formatting All 2 HDD Formatting IMH 3 HDD Formatting Thumbnail 4 HDD Formatting Job Log 5 HDD Formatting Printer Fonts 6 HD...

Page 547: ...tial system screen 0 to 1 1 0 Disable 1 Enable The setting for SP5836 001 has priority 71 Reduction for Copy Color 0 to 3 1 0 1 1 1 2 2 1 3 3 1 4 DFU 72 Reduction for Copy B W Text 0 to 6 1 0 1 1 1 2...

Page 548: ...rinter Color 0 to 3 1 0 JFIF JPEG 1 TIFF MMR 2 TIFF MH 3 TIFF MR DFU 85 Format for Printer B W 0 to 3 1 0 JFIF JPEG 1 TIFF MMR 2 TIFF MH 3 TIFF MR 86 Format for Printer B W HQ 0 to 3 1 0 JFIF JPEG 1 T...

Page 549: ...5M Fix 0 x 10 48M Fix 0 x 0F 36M Fix 0 x 0E 18M Fix 0 x 0D 12M Fix 0 x 0B 9M Fix 0 x 0A 6M Fix 0 x 07 11M Fix 0 x 05 5 5M Fix 0 x 08 1M Fix 0 x 13 0 x FE reserved 0 x 12 72M reserved 0 x 09 22M reserv...

Page 550: ...s turned on or off 0 to 1 1 1 0 Off 1 On This SP is displayed only when the IEEE802 11 card is installed 44 11g Slot Time Selects the slot time for IEEE802 11 0 to 1 0 1 0 20 m 1 9 m This SP is displa...

Page 551: ...s appear when the user presses the Inquiry button on the User Tools screen 1 Toner Name Setting Black 7 Org Stamp 11 StapleStd1 12 StapleStd2 13 StapleStd3 Not Used 14 StapleStd4 21 StapleBnd1 22 Stap...

Page 552: ...Speed Auto Change 2 Vendor ID Sets the vendor ID Initial Setting 0x05A Ricoh Company 0x0000 to 0xFFFF 1 DFU 3 Product ID Sets the product ID 0x0000 to 0xFFFF 1 DFU 4 Device Release No Sets the device...

Page 553: ...message is shown when a test error occurs during document transfer with the NetFile application and an external device 0 to 999 1 8 IP Address Secondary Sets the IP address that is given to the comput...

Page 554: ...er and Sender exists Bit0 1 Sender specification required if set to 1 Bit6 is set to 0 11 Delivery Svr Capability Ext These settings are for future use They will let you increase the number of registe...

Page 555: ...the device to the delivery server is unstable After clearing the ID the ID will be established again automatically by cycling the machine off and on 3 Maximum Entries Changes the maximum number of en...

Page 556: ...ou must cycle the machine off and on after executing this SP Turn the machine off Install the HDD Insert the SD card with the address book data in SD card slot C3 Turn the machine on Do SP5846 040 Tur...

Page 557: ...2 Install the new HDD 3 Turn the machine on 4 The address book and its initial data are created on the HDD automatically However at this point the address book can be accessed by only the system admin...

Page 558: ...placing the HDD The operation may not succeed if the HDD is damaged 52 Restore All Addr Book Downloads all directory information from the SD card Upload the address book from the old HDD with SP5846 5...

Page 559: ...2 3 4 Not Used 5 Not Used 6 Not Used 7 Not Used 62 Complexity Option 1 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password e...

Page 560: ...y this SP limits the password entry to numbers and defines the length of the password 0 to 32 1 Note This SP does not normally require adjustment This SP is enabled only after the system administrator...

Page 561: ...uality of image files controlled by NetFile NetFile refers to jobs to be printed from the document server with a PC and the DeskTopBinder software 5847 2 Rate for Copy B W Text 0 to 6 1 0 1x 1 1 2x 2...

Page 562: ...itch settings 0000 No access control 0001 Denies access to Desk Top Binder Access and deliveries from Scan Router have no effect on capture 2 Acc Ctrl Repository only Lower 4 Bits 0000 No access contr...

Page 563: ...ormation is available at this time 211 Setting Log Type Job 2 No information is available at this time 212 Setting Log Type Access No information is available at this time 213 Setting Primary Srv No i...

Page 564: ...a G3 line Use this SP to switch all at once to G4 after adding a G4 line If the G4 line becomes unusable for some reason you can use this SP to switch easily back to G3 Just touch Replacement 5851 Bl...

Page 565: ...ot allowed 1 Allowed 5857 Save Debug Log 1 On Off 1 ON 0 OFF Switches on the debug log feature The debug log cannot be captured until this feature is switched on 0 to 1 1 0 OFF 1 ON 2 Target 2 HDD 3 S...

Page 566: ...pied to an SD Card 4 MB segments can be copied one by one to each SD Card This SP does not execute if there is no log on the HDD with no key specified 11 Erase HDD Debug Data Erases all debug logs on...

Page 567: ...5858 Debug Save When These SPs select the content of the debugging information to be saved to the destination selected by SP5857 002 SP5858 3 stores one SC specified by number 1 Engine SC Error 0 OFF...

Page 568: ...1 2 Key 2 3 Key 3 4 Key 4 5 Key 5 6 Key 6 7 Key 7 8 Key 8 9 Key 9 10 Key 10 5860 SMTP POP3 IMAP4 20 Partial Mail Receive Timeout 1 to 168 72 1 Sets the amount of time to wait before saving a mail tha...

Page 569: ...nabled for the SMTP server This can occur if the SMTP server does not meet RFC standards In such cases you can use this SP to set the SMTP certification method directly However this SP can be used onl...

Page 570: ...ons on One SD Card 1 Move Exec Executes the move from one SD card to another 2 Undo Exec This is an undo function It cancels the previous execution 5875 SC Auto Reboot This SP determines whether the m...

Page 571: ...is used to install the edit option card 5881 Fixed Phase Block Erasing DFU 5885 Set WIM Function 20 Doc Svr Acc Ctrl Close or disclose the functions of web image monitor 0 OFF 1 ON Bit 0 Forbid all d...

Page 572: ...cuments with WIM are encrypted when they are transmitted by an e mail 0 to 1 0 1 0 Not encrypted 1 Encryption 200 Detect Mem Leak 201 DocSvr Timeout 5886 Farm Firmware Update Procedure This SP determi...

Page 573: ...paper size for the LCT Use this SP after changing the paper size in the optional LCT i e after changing the side plate position for the LCT 0 to 1 1 1 North America 0 A4 1 LT 0 to 1 0 1 Other Areas E...

Page 574: ...auto off mode or an error occurs the machine stops the fan after this time runs out 30 to 120 30 s 1 s 1 Normal 2 Energy Saver 5967 Copy Server Set Function Enables and disables the document server Th...

Page 575: ...ects that a mechanical counter device is removed If it is detected SC610 occurs 0 OFF 1 ON 5990 SP Print Mode SMC Print In the SP mode press Copy Window to move to the copy screen select the paper siz...

Page 576: ...canner User Program 5995 Factory Mode DFU 5996 Machine State DFU 1 Destination Shows intended destination of the engine board 0 Japan 1 North America 2 Europe 3 Mainland China 4 Taiwan 2 SBCU ID Displ...

Page 577: ...he ARDF 5 0 to 5 0 0 0 1 mm step 5 Buckle Duplex Front Adjust the amount of paper buckle to correct original skew for the front and rear sides 5 0 to 5 0 0 0 1 mm step 6 Buckle Duplex Rear 7 Rear Edge...

Page 578: ...ction 11 Skew Correction Sensor 13 Registration Sensor 14 Exit Sensor 15 Top Cover Sensor 0 Cover closed 1 Cover open 16 Lift Sensor 0 ADF closed 1 ADF open 6008 ADF Output Check Switches on each elec...

Page 579: ...the sub scan direction in fax mode 5 0 to 5 0 0 1 mm step 6016 Original Size Detection Priority Specifies the original size for a size detected by the original sensor since original sensors cannot re...

Page 580: ...tables below 1 Group 1 2 Group 2 3 Group 3 Only 1000 Fin 4 Group 4 Only 1000 Fin Check the status of each item against the 8 digit bit display listed in the table below Number Bit Description Reading...

Page 581: ...taple Sensor Activated Deactivated 1 Staple Hammer HP Sensor Activated Deactivated 0 Stapler Tray Paper Sensor Activated Deactivated Number Bit Description Reading 0 1 Group 3 7 Not Used 6 Lower Tray...

Page 582: ...Paper Limit Sensor Activated Deactivated 2 Not Used 1 Not Used 0 Not Used 6118 Finisher Output Check Switches on each electrical component of the finisher for testing Press 1 to switch on or 0 to swi...

Page 583: ...Sol 12 Stack Feed Out Motor 13 Exit Guide Motor 14 Paddle Sol 15 Exit Unit Gear Sol 16 Stack Height Lever Sol 17 Transport Motor 6128 Punch Position Sub Scan Adjusts the punching position in the sub...

Page 584: ...direction 1 Domestic 2Hole 2 0 to 2 0 0 0 4 mm step 2 North America 3Hole 3 Europe 4Hole 4 North Europe 4Hole 5 North Europe 2Hole 6130 Skew Correction Buckle Adj Adjusts the paper buckle for each pap...

Page 585: ...skew correction control for each paper size These are only activated for B793 1 A3T SEF 0 to 2 1 1 step 0 No No skew correction 1 Roller Stop Skew Correction 2 Roller Reverse Skew Correction 2 B4T SE...

Page 586: ...0 1 step Value Increases distance between jogger fences and the sides of the stack Value Decreases the distance between the jogger fences and the sides of the stack 2 B4T SEF 3 A4T SEF 4 A4Y LEF 5 B5T...

Page 587: ...djust the stapling position of the booklet stapler when paper is stapled and folded in the Booklet Finisher B793 1 A3 SEF 3 0 to 3 0 0 0 2 mm step Value Shifts staple position toward the crease Value...

Page 588: ...isher B793 1 A3 SEF 3 0 to 3 0 0 0 2 mm step Value Shifts staple position toward the crease Value Shifts staple position away from the crease 2 B4 SEF 3 A4 SEF 4 B5 SEF 5 DLT T SEF 6 LG T SEF 7 LT T S...

Page 589: ...her B793 Note The names in parentheses are the names used in the service manuals Component 0 1 1 Interference Escape Sensor Stapler Safety Sensor Inactive Active 2 Staple Moving HP Sensor Staple Unit...

Page 590: ...Sensor Not HP At HP 13 Saddle Stitch Arrival Sensor Fold Unit Entrance Sensor No Paper Paper 14 Folder Cam HP Sensor Fold Plate Cam HP Sensor Not HP At HP 15 Staple Exit Sensor Stapler Tray Exit Senso...

Page 591: ...r Encoder 30 Staple Near End Staples Remain Staples N E 31 Self Priming Staples No Staples 32 Driver HP Sensor At HP Not HP 33 Punch Registration Detection HP Sensor Not HP At HP 34 Punch Moving HP Se...

Page 592: ...e Sensor Stapler Tray Entrance Sensor Paper No Paper 4 Staple Moving HP Sensor Stapler HP Sensor Not HP At HP 5 Jogger HP Sensor Jogger Fence HP Sensor Not HP At HP 6 Stack Feed out Belt HP Sensor At...

Page 593: ...u see on the screen and Component is the name used in the service manuals Display Component 1 Shift Motor Shift Tray Motor 2 Entrance Motor 3 Staple Relay Motor Stapler Unit Motor 4 Knock Solenoid 5 J...

Page 594: ...sition Sensor Slide Motor 22 Punch Motor 23 Punch Moving Motor Punch Movement Motor 6144 FIN KIN Output Check 1000 Sheet Finisher B408 Displays the signals received from sensors and switches of the bo...

Page 595: ...the signals received from sensors and switches of the finisher Note The names in parentheses below are the names used in the service manuals 0 means LOW 1 means HIGH Component 0 1 1 Entrance Sensor Pa...

Page 596: ...et Finisher D372 Displays the signals received from sensors and switches of the booklet finisher Note In the table below Display is what you see on the screen and Component is the name used in the ser...

Page 597: ...he time required for the drum to revolve to print 1 copy increases this data combined with the number of copies can be used to analyze problems and could be useful for future product development Displ...

Page 598: ...paper jams by location A Check in paper late error occurs when the paper fails to activate the sensor at the precise time Note Lag Jam occurs when the paper remains at the sensor for longer than the...

Page 599: ...22 Bridge Trans Sn Late 25 Junction Gate Sn Late 26 Jct Inv Sn Late 27 Duplex Ent Sn Late 51 Trans 1 Sn Lag 52 Trans 2 Sn Lag 53 Trans 3 Sn Lag 57 Registration Sn Lag 58 LCT Trans Sn Lag 60 Main Ex S...

Page 600: ...le Motor KIN 109 FIN Exit Motor KIN 130 FIN Entrance TIG 131 FIN Proof Tray Exit TIG 132 FIN Shift Tray TIG 133 FIN Staple Exit TIG 134 FIN Exit TIG 135 FIN Fold TIG 136 FIN Fold TIG 137 FIN Guide Gat...

Page 601: ...B 165 Rear Jogger Motor ELB 166 Exit Motor ELB 167 FIN Staple Shift Motor ELB 168 FIN Staple Motor ELB 169 FIN Tray Lift Motor ELB 170 FIN Stack Height SOL ELB 7505 Original Jam Location Displays the...

Page 602: ...Exit Sn Late 53 Skew Correction Sn Lag 54 Registration Sn Lag 55 Exit Sn Lag 7506 Jam Count by Paper Size 5 A4 LEF Displays the total number of copy jams by paper size 6 A5 LEF 14 B5 LEF 38 LT LEF 44...

Page 603: ...s the SP7504 number see above SIZE is the ASAP paper size code in hex TOTAL is the total jam error count SP7502 DATE is the date the jams occurred 7507 2 Latest 1 7507 3 Latest 2 7507 4 Latest 3 7507...

Page 604: ...000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7505 number see above SIZE is the ASAP paper size code in hex TOTAL is the total error count SP7503 DATE is the date the jams occurred 2 Last 1...

Page 605: ...eets 120K Part 4 Distance m 60 K 5 Distance m 120 6 Distance 60K 7 Distance 120K 7804 PM Counter Resets Resets the PM counter To reset press Execute on the touch panel 1 Paper 2 Sheets 60K 3 Sheets 12...

Page 606: ...occur if the device is installed but disconnected 7827 MF Error Counter Clear Japan Only Press Execute to reset to 0 the values of SP7826 Japan Only 7832 Self Diagnose Result Display Execute to open...

Page 607: ...occurrences Counting is done only if SP4020 1 ADF Scan Glass Dust Check is switched on 2 Dust Check Counter Clear Clears the count Memory All Clear SP5801 resets this counter to zero 7856 Zero Cross...

Page 608: ...20 refer to service life 1 Paper 2 Sheets 60K Part 3 Sheets 120K Part 4 Distance m 60 K 5 Distance m 120 6 Distance 60K 7 Distance 120K 7907 Before 2 PM Count Displays the PM count before the most rec...

Page 609: ...Paper 2 Sheets 60K Part 3 Sheets 120K Part 4 Distance m 60 K 5 Distance m 120 K 6 Distance 60K 7 Distance 120K 7909 PCU Counter Display Displays the value of the PCU counter number of copies since the...

Page 610: ...ns can be answered How is the document server actually being used What application is using the document server most frequently What data in the document server is being reused Most of the SPs in this...

Page 611: ...pplications external network applications for example Refers to network applications such as Web Image Monitor Utilities developed with the SDK Software Development Kit will also be counted with this...

Page 612: ...rinting on both sides Emul Emulation FC Full Color FIN Post print processing i e finishing punching stapling etc Full Bleed No Margins GenCopy Generation Copy Mode GPC Get Print Counter For jobs 10 pa...

Page 613: ...the printers on the network and allows files to moved around combined and converted to different formats PC Personal Computer PGS Pages A page is the total scanned surface of the original Duplex page...

Page 614: ...number of times the other applications are used to send a job to the document server plus the number of times a file already on the document server is used 8002 C Total Jobs 8003 F Total Jobs 8004 P T...

Page 615: ...ts When an original is both copied and stored on the document server the C and L counters both increment When a print job is stored on the document server only the L counter increments When the user p...

Page 616: ...t the operation panel 8022 C Pjob LS 8023 F Pjob LS 8024 P Pjob LS 8025 S Pjob LS 8026 L Pjob LS 8027 O Pjob LS When a copy job stored on the document server is printed with another application the C...

Page 617: ...he print job is started from a network application Desk Top Binder Web Image Monitor etc the L counter increments 8041 T TX Jobs LS These SPs count the applications that stored files on the document s...

Page 618: ...L TX Jobs DesApl 8057 O TX Jobs DesApl If the send is started from Desk Top Binder or Web Image Monitor for example then the O counter increments 8061 T FIN Jobs 0 to 9999999 0 1 These SPs total the...

Page 619: ...ethods for jobs executed by an external application over the network The finishing method is specified by the application 806x 1 Sort Number of jobs started in Sort mode When a stored copy job is set...

Page 620: ...job 8074 P Jobs PGS 0 to 9999999 0 1 These SPs count and calculate the number of print jobs by size based on the number of pages in the job 8075 S Jobs PGS 0 to 9999999 0 1 These SPs count and calcula...

Page 621: ...sher runs out of staples during a print and staple job then the job is counted at the time the error occurs For copy jobs SP 8072 and scan jobs SP 8075 the total is calculated by multiplying the numbe...

Page 622: ...I Fax counter 812x also increments The fax job is counted when the job is scanned for sending not when the job is sent 8121 T IFAX TX Jobs 0 to 9999999 0 1 These SPs count the total number of jobs co...

Page 623: ...ed on the document server after the job is stored it is determined to be color or black and white then counted If the job is cancelled during scanning or if the job is cancelled while the document is...

Page 624: ...r Selection The jobs are counted even though the arrival and reception of the jobs at the Scan Router server cannot be confirmed If even one color image is mixed with black and white images then the j...

Page 625: ...t counted If the job is cancelled while it is waiting to be sent the job is not counted If the job is cancelled during sending it may or may not be counted depending on what stage of the process had b...

Page 626: ...reading user stamp data or reading color charts to adjust color Previews done with a scanner driver are not counted A count is done only after all images of a job have been scanned Scans made in SP m...

Page 627: ...fax transmission are not counted Note These counters are displayed in the SMC Report and in the User Tools display 8203 F L Size Scan PGS 0 to 9999999 0 1 8205 S LSize Scan PGS 0 to 9999999 0 1 These...

Page 628: ...opy mode screen 8212 C Scan PGS LS 8213 F Scan PGS LS 8215 S Scan PGS LS 8216 L Scan PGS LS Reading user stamp data is not counted If a job is cancelled the pages output as far as the cancellation are...

Page 629: ...number of pages fed for duplex front side scanning The front side is determined by which side the user loads face up 8221 2 Back Number of rear sides fed for scanning With an ADF that can scan both si...

Page 630: ...standard size 5 Platen Book mode Raising the ADF and placing the original directly on the platen 6 Simplex Duplex Single side double side scanning If the scan mode is changed during the job for exampl...

Page 631: ...9 0 1 These SPs count the number of pages scanned by original type for Scan jobs 8246 L Scan PGS Org 0 to 9999999 0 1 These SPs count the number of pages scanned and stored from within the document se...

Page 632: ...56 L Scan PGS ImgEdt 8257 O Scan PGS ImgEdt The L counter counts the number of pages stored from within the document server mode screen at the operation panel and with the Store File button from withi...

Page 633: ...se SPs count by size the total number of pages scanned by the Fax application Use these totals to compare original page size scanning and output page size SP 8 443 8305 S Scan PGS Size 0 to 9999999 0...

Page 634: ...that can specify resolution settings 8315 S Scan PGS Rez 0 to 9999999 0 1 These SPs count by resolution setting the total number of pages scanned by applications that can specify resolution settings...

Page 635: ...ed as 2 When several documents are merged for a print job the number of pages stored are counted for the application that stored them These counters are used primarily to calculate charges on use of t...

Page 636: ...s done with Web Image Monitor and Desk Top Binder are added to the L count Fax jobs done with Web Image Monitor and Desk Top Binder are added to the F count 8411 Prints Duplex This SP counts the amoun...

Page 637: ...combine and n Up settings the number of pages processed for printing by the scanner application 8426 L PrtPGS Dup Comb 0 to 9999999 0 1 These SPs count by binding and combine and n Up settings the num...

Page 638: ...counts SP8421 to SP8427 are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially printed with t...

Page 639: ...application 8436 L PrtPGS ImgEdt 0 to 9999999 0 1 These SPs count the total number of pages output from within the document server mode window at the operation panel with the three features below 843...

Page 640: ...F PrtPGS Ppr Size 0 to 9999999 0 1 These SPs count by print paper size the number of pages printed by the fax application 8444 P PrtPGS Ppr Size 0 to 9999999 0 1 These SPs count by print paper size th...

Page 641: ...0 1 These SPs count by print paper size the number of pages printed by Other applications 844x 1 A3 844x 2 A4 844x 3 A5 844x 4 B4 844x 5 B5 844x 6 DLT 844x 7 LG 844x 8 LT 844x 9 HLT 844x 10 Full Blee...

Page 642: ...mber of sheets fed from each paper feed station 1 Bypass Bypass Tray 2 Tray 1 Copier 3 Tray 2 Copier 4 Tray 3 Paper Tray Unit Option 5 Tray 4 Paper Tray Unit Option 6 Tray 5 LCT Option 7 Tray 6 500 Sh...

Page 643: ...e based on output timing Blank sheets covers chapter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 8462 C...

Page 644: ...846x 7 OHP 846x 8 Other 8471 PrtPGS Mag 0 to 9999999 0 1 These SPs count by magnification rate the number of pages printed 1 to49 2 50 to99 3 100 4 101 to200 5 201 to Counts are done for magnificatio...

Page 645: ...Enlarge copying are counted The magnification rates of blank cover sheets slip sheets etc are automatically assigned a rate of 100 8481 T PrtPGS TonSave 8484 P PrtPGS TonSave These SPs count the numb...

Page 646: ...99999 0 1 These SPs count by printer emulation mode the total number of pages printed 8514 1 RPCS 8514 2 RPDL 8514 3 PS3 8514 4 R98 8514 5 R16 8514 6 GL GL2 8514 7 R55 8514 8 RTIFF 8514 9 PDF 8514 10...

Page 647: ...ing mode the total number of pages printed by the Copy application 8523 F PrtPGS FIN 0 to 9999999 0 1 These SPs count by finishing mode the total number of pages printed by the Fax application 8524 P...

Page 648: ...pages are still counted The counts for staple finishing are based on output to the staple tray so jam recoveries are counted 852x 1 Sort 852x 2 Stack 852x 3 Staple 852x 4 Booklet 852x 5 Z Fold 852x 6...

Page 649: ...e number 8633 F FAX TX PGS 0 to 9999999 0 1 These SPs count by color mode the number of pages sent by fax to a telephone number If a document has color and black and white pages mixed the pages are co...

Page 650: ...vided for the Fax application only so SP8641 and SP8643 are the same The counts include error pages If a document is sent to more than one destination with a Group transmission the count is done for e...

Page 651: ...y be divided and counted separately For example if a 10 page document is sent to 200 addresses the count is 10 for the first 100 destinations and the count is also 10 for the second 100 destinations f...

Page 652: ...8683 F PCFAX TXPGS This counts pages sent from a PC using a PC fax application from the PC through the copier to the destination When sending the same message to more than one place using broadcasting...

Page 653: ...number of pages sent to each destination 8701 TX PGS Port 0 to 9999999 0 1 These SPs count the number of pages sent by the physical port used to send them For example if a 3 page original is sent to 4...

Page 654: ...8715 4 Other 8741 RX PGS Port 0 to 9999999 0 1 These SPs count the number of pages received by the physical port used to receive them 8741 1 PSTN 1 8741 2 PSTN 2 8741 3 PSTN 3 8741 4 ISDN G3 G4 8741...

Page 655: ...o check the toner supply at any time Note This precise method of measuring remaining toner supply 1 steps is better than other machines in the market that can only measure in increments of 10 10 steps...

Page 656: ...this machine 3 C Cyan toner 4 Y Yellow toner 8871 Cover Cnt 21 30 0 to 9999999 These SPs count the percentage of dot coverage for black other color toners 1 K Black toner 2 M Magenta toner Do not dis...

Page 657: ...machine operation for improvement in their compliance with ISO Standards 1 Operation Time Engine operation time Does not include time while controller is saving data to HDD while engine is not operat...

Page 658: ...e machine is performing background printing Does not include time machine remains powered off with the power switches 6 SC Total down time due to SC errors 7 PrtJam Total down time due to paper jams d...

Page 659: ...ons 4 Group Group destination registrations 5 Transfer Request Fax relay destination registrations for relay TX 6 F Code F Code box registrations 7 Copy Program Copy application registrations with the...

Page 660: ...ter List 0 to 9999999 0 1 Displays the total coverage and total printout number for each color 1 Total 3 Copy BW 7 Printer BW 10 Fax Print BW 12 A3 DLT 13 Duplex 15 Coverage BW 101 Transmission Total...

Page 661: ...O Timeout 0 Disable 1 Enable Enable The MFP I O Timeout setting will have no effect I O Timeouts will never occur bit 4 SD Card Save Mode 0 Disable 1 Enable Enable Print jobs will be saved to an SD Ca...

Page 662: ...shift or normal will be applied to all jobs that do not already have a Collate Type configured If 5 0 is enabled this Bit Switch has no effect bit 3 PCL5e c PS PDL Auto Switching 0 Enable 1 Disable Di...

Page 663: ...it 1 DFU bit 2 PCL5e c Legacy HP compatibility 0 Disable 1 Enable Enable Uses the same left margin as older HP models such as HP4000 HP8000 In other words the left margin defined in the job usually ES...

Page 664: ...e function the settings will appear under User Tools Printer Features System bit 1 DFU bit 2 DFU bit 3 PS PS Criteria Pattern3 Pattern1 Change the number of PS criterion used by the PS interpreter to...

Page 665: ...uplex unit Disable Simplex pages or the last page of an odd paged duplex job are not routed through the duplex unit This could result in problems with letterhead pre printed pages Only affects pages s...

Page 666: ...py and then again at the end of the job 1 JOB END is sent by the device to the client after the last copy has finished printing This causes the page counter to be incremented at the end of each job 10...

Page 667: ...ut requiring User Code Disable Enable Enable BW jobs submitted without a user code will be printed even if usercode authentication is enabled Color jobs will not be printed without a valid user code b...

Page 668: ...ry Touch Execute to print the printer summary sheets 1005 Display Version Printer Application Version Displays the version of the controller firmware 1006 Sample Locked Print This SP disables enables...

Page 669: ...ompression type for binary picture processing 1 3 1 1 1 MH 2 MR 3 MMR 1005 Erase Margin Creates an erase margin for all edges of the scanned image If the machine has scanned the edge of the original c...

Page 670: ...ion ratio for the grayscale processing mode that can be selected with the notch settings on the operation panel Range 5 lowest ratio to 95 highest ratio 2021 1 Level 3 Middle I Qual 5 95 40 1 step 202...

Page 671: ...LARGE CAPACITY TRAY PS500 B391 LARGE CAPACITY TRAY PS500 REVISION HISTORY Page Date Added Updated New None...

Page 672: ......

Page 673: ...T 7 2 4 NEAR END END DETECTION 8 2 5 RIGHT TRAY SIDE FENCE 9 2 6 LEFT TRAY REAR FENCE 9 2 7 RIGHT TRAY PAPER END DETECTION 10 3 REPLACEMENT AND ADJUSTMENT 11 3 1 DETACHING THE TRAY FROM THE MAINFRAME...

Page 674: ......

Page 675: ...ze A4 sideways LT sideways Paper Weight 60 g m2 105 g m2 16 lb 28 lb Tray Capacity 2 000 sheets 80 g m2 20lb Remaining Paper Detection 5 steps 100 75 50 25 Near end Power Source 24 Vdc 5 Vdc from copi...

Page 676: ...MPONENT LAYOUT 1 Pick up Roller 2 Upper Limit Sensor 3 Paper Feed Roller 4 Relay Sensor 5 Relay Roller 6 Reverse Roller 7 Paper Height Sensors 1 2 3 8 Lower Limit Sensor 9 Left Paper End Sensor 10 Pap...

Page 677: ...8 Right Tray Paper End Sensor 9 Upper Limit Sensor 10 Relay Sensor 11 Side Fence Open Closed Sensors 12 Paper Height Sensors 1 2 3 13 Lower Limit Sensor 14 Side Fence Solenoid 15 Rear Fence Return Sen...

Page 678: ...Limit Detects when the tray is completely lowered to stop the LCT motor 13 S5 Paper Height 1 2 3 Detects the amount of paper remaining in the right side of the tray 12 S6 Paper Height 4 5 Detects the...

Page 679: ...PAPER FEED This products uses an FRR type paper feed mechanism The paper feed unit consists of the pickup roller A paper feed roller B reverse roller C and grip and transport rollers There is a torque...

Page 680: ...atically When the paper tray A is not inside the machine the reverse roller B is away from the paper feed roller C and the pick up roller D stays in the upper position When the paper tray is set into...

Page 681: ...the upper limit sensor the sensor turns off and the lift motor stops When paper in the tray is used up the pick up roller is gradually lowered and the actuator leaves the upper limit sensor turning th...

Page 682: ...m on the previous page When there is no paper in both trays paper end is detected The machine determines the amount of remaining paper based on the sensor outputs as shown in the following table Paper...

Page 683: ...ensor D detects when the side fence is closed When it is not closed the user is prompted at the operation panel to free the mechanism 2 6 LEFT TRAY REAR FENCE If the right tray paper end sensor detect...

Page 684: ...pushes up the paper end feeler B and causes the actuator to come between the LED and photo diode of the sensor When paper runs out the feeler drops and the actuator leaves the photointerruptor and the...

Page 685: ...he tray on the guide rail and carefully push the tray in making sure to keep the tray level 3 2 REAR FENCE HP SENSOR 1 Pull out the large capacity tray 2 Remove the left tray rear side fence A 2 screw...

Page 686: ...can then be changed with an SP mode NOTE When securing the right tray side fence fasten the screw after setting the paper in the right tray and adjusting the fence to the width of the paper 3 4 LEFT...

Page 687: ...R SM 13 B391 Large Capacity Tray B391 3 5 TRAY LIFT MOTOR 1 Remove the brackets 1 screw for each 2 Remove the rear cover A 2 screws 3 Remove the tray lift motor B 3 screws 1 connector B391R105 WMF B39...

Page 688: ...TRAY MOTOR B391 14 SM 3 6 TRAY MOTOR 1 Remove the rear cover 2 Remove bracket 1 A 2 screws 3 Remove bracket 2 B 2 screws 4 Remove the tray motor C 6 screws 1 connector B391R107 WMF A C B...

Page 689: ...LAY CLUTCH 1 Remove the rear cover 2 Remove bracket 1 A 2 screws 3 Remove bracket 2 B 2 screws 4 Remove all bushings 5 Remove the paper feed clutch C and relay clutch D 6 Replace the required clutch N...

Page 690: ...ch and relay clutch see Paper Feed Clutch and Relay Clutch Replacement 2 Remove pulleys A A B B and C C 3 Remove the paper feed harness from the main board 4 Open the vertical transport guide plate D...

Page 691: ...TRAY PAPER END AND RELAY SENSORS 1 Remove the paper feed unit see Paper Feed Unit Replacement 2 Replace the required sensor Upper limit A Relay B Right tray paper end C NOTE When replacing the upper l...

Page 692: ...screw This is in order to free the end fence D 5 Move the end fence to the right toward the center 6 Remove the end fence 1 screw 7 Remove the end fence bracket E 2 screws 8 Remove the bracket F 1 sc...

Page 693: ...Paper Tray Unit Replacement 2 Remove the snap ring 1 each for the paper feed and reverse rollers 3 Remove the pick up roller A 4 Replace each roller B C NOTE Install the paper feed rollers the correc...

Page 694: ......

Page 695: ...1000 SHEET FINISHER B408 1000 SHEET FINISHER SR790 REVISION HISTORY Page Date Added Updated New None...

Page 696: ......

Page 697: ...7 1 4 5 STACK FEED OUT MOTOR 7 2 TROUBLESHOOTING 8 2 1 JAM DETECTION 8 3 SERVICE TABLES 9 3 1 DIP SWITCH SETTINGS 9 4 DETAILED DESCRIPTIONS 10 4 1 GENERAL LAYOUT 10 4 2 ELECTRICAL COMPONENT LAYOUT 11...

Page 698: ......

Page 699: ...rn off the main power switch and unplug the machine before beginning any of the procedures in this section NOTE This manual uses the following symbols See or Refer to Screws Connector Clip ring E ring...

Page 700: ...t guide plate B 3 Upper side cover C x 2 4 Front cover support plate D x 1 5 Front cover E 6 Front inner cover F x 2 7 Harness G 8 Unhook the spring H 9 Turn the stapler unit I and take it out 10 Brac...

Page 701: ...00 Sheet Finisher B408 MOTORS SM 3 B408 1 3 MOTORS 1 3 1 SHIFT MOTOR 1 Rear cover 1 1 2 Shift motor A x 2 x 1 1 3 2 STAPLER MOTOR 1 Rear cover 1 1 2 Stapler motor A x 2 x 1 B408R123 WMF B408R124 WMF A...

Page 702: ...NSPORT MOTOR AND EXIT MOTOR 1 Rear cover 1 1 2 Motor assembly A x 4 x 2 3 Upper transport motor B x 4 4 Exit motor C x 4 1 3 4 LOWER TRANSPORT MOTOR 1 Main PCB 1 1 2 Lower transport motor A x 2 x 1 B4...

Page 703: ...AND SENSORS 1 4 1 PREPARATION 1 Front cover and inner cover 1 2 2 Upper side cover A x 2 3 Upper tray B x 1 4 Lower side cover C x 2 5 Loosen the 2 screws D 6 Lower the lower tray guide plate E 7 Guid...

Page 704: ...D SENSORS B408 6 SM 1 4 2 STACK HEIGHT SENSOR 1 Stack height sensor assembly A x 1 2 Stack height sensor B x 1 1 4 3 STAPLER TRAY PAPER SENSOR 1 Stapler tray paper sensor A x 1 B408R121 WMF B408R120 W...

Page 705: ...0 Sheet Finisher B408 MOTORS AND SENSORS SM 7 B408 1 4 4 LOWER TRAY LIFT MOTOR 1 Lower tray lift motor A x 2 x 1 1 4 5 STACK FEED OUT MOTOR 1 Stack feed out motor A x 2 x 1 B408R119 WMF B408R122 WMF A...

Page 706: ...off Tray exit sensor Off check The tray exit sensor does not turn off within the normal time after it turns on Stapler tray entrance sensor On check The stapler tray entrance sensor does not switch on...

Page 707: ...he table below SW100 1 2 Description 0 0 Normal operation mode Default 1 0 Packing mode Before packing the machine do the following Set switch 1 to 1 then back to zero The lower tray moves to the lowe...

Page 708: ...er Tray Exit Roller 3 Entrance Roller 4 Tray Junction Gate 5 Upper Transport Roller 6 Stapler Junction Gate 7 Lower Transport Rollers 8 Stapler 9 Stack Feed out Belt 10 Positioning Roller 11 Shift Rol...

Page 709: ...ght Sensor 8 Lower Tray Exit Sensor 9 Lower Tray Upper Limit Switch 10 Shift HP Sensor 11 Shift Motor 12 Jogger Fence HP Sensor 13 Positioning Roller Solenoid 14 Stapler HP Sensor 15 Stapler Tray Entr...

Page 710: ...ower Tray Lift Motor 24 Lower Tray Lower Limit Sensor 25 Stapler Motor 26 Jogger Fence Motor 27 Stack Feed out Motor 28 Main Board 29 Lower Transport Motor 30 Stapler Junction Gate Solenoid 31 Exit Mo...

Page 711: ...S3 Jogger Fence HP Detects when the jogger fence is at home position 12 S4 Shift HP Detects when the shift roller is at home position 10 S5 Stack Feed out Belt HP Detects when the stack feed out belt...

Page 712: ...ler 13 Switches SW1 Lower Tray Upper Limit Detects when the lower tray is at its upper limit position 9 SW2 Front Door Safety Cuts the dc power when the front door is opened 6 SW3 Upper Cover Cuts the...

Page 713: ...4 DRIVE LAYOUT 1 Exit Motor 2 Upper Transport Motor 3 Lower Transport Motor 4 Shift Motor 5 Exit Guide Plate Motor 6 Lower Tray Lift Motor 7 Stack Feed out Motor 8 Jogger Motor 9 Stapler Motor B408D1...

Page 714: ...e solenoid C and stapler junction gate solenoid D Upper Tray Mode The tray junction gate solenoid remains off The copies go up to the upper tray Sort Stack Mode The tray junction gate solenoid turns o...

Page 715: ...Sheet Finisher B408 UPPER TRAY SM 17 B408 4 6 UPPER TRAY When the paper limit sensor A switches on during feed out for each of three consecutive sheets of paper paper overflow is detected B408D109 WM...

Page 716: ...removed the stack height sensor F turns off and the tray lifts up Then the tray stops when the sensor turns on again the tray pushes up the feeler If the stack height sensor fails the lower tray upper...

Page 717: ...r transport roller the shift motor turns on driving the shift gear disk and the link D After the paper is delivered to the lower tray E the shift roller moves to its home position which is detected by...

Page 718: ...oning roller C pushes the copy against the bottom of the stack stopper D For the horizontal paper alignment the jogger front fence E and the rear fence F move to the waiting position which is 18 mm aw...

Page 719: ...ate A is moved up to make a gap between the exit rollers This operation is done for all paper sizes but is only needed for the larger sizes The exit guide plate motor B and exit roller release cam C c...

Page 720: ...or no staples in the staple cartridge staple end is indicated on the operation panel The stapler sensor C detects this The stapler rotation HP sensor D checks whether the staple hammer mechanism retur...

Page 721: ...m its home position to the stapling position If two staple position mode is selected the stapler moves to the front stapling position first then moves to the rear stapling position However for the nex...

Page 722: ...to the shift roller The shift roller takes over stack feed out after the leading edge reaches this roller Just before the stapled stack passes through the lower tray exit sensor the stack feed out mot...

Page 723: ...BOOKLET FINISHER B793 BOOKLET FINISHER SR3000 REVISION HISTORY Page Date Added Updated New None...

Page 724: ......

Page 725: ...T SENSOR 7 1 2 6 STAPLE TRAY PAPER SENSOR 8 1 2 7 SHIFT TRAY MOTOR 8 1 2 8 ENTRANCE MOTOR 9 1 2 9 UPPER TRANSPORT MOTOR 9 1 2 10 LOWER TRANSPORT MOTOR 10 1 2 11 SHIFT MOTOR 11 1 3 FOLDER 12 1 3 1 STAP...

Page 726: ...BOOKLET STAPLING 49 2 9 1 OVERVIEW 49 2 9 2 8 5 X 14 LEGAL OR SHORTER 49 2 9 3 LONGER THAN 8 5 X 14 INCHES 50 2 10 MOVING THE STACK TO THE FOLDING POSITION 52 2 11 FOLDER 53 2 11 1 OVERVIEW 53 2 11 2...

Page 727: ...r switch and unplug the machine before beginning any of the replacement procedures in this manual When taking apart the bridge unit first take the unit out of the copier Symbols Used in this Manual Th...

Page 728: ......

Page 729: ...Covers SM 1 B793 Booklet Finisher B793 1 REPLACEMENT AND ADJUSTMENT 1 1 COVERS 1 1 1 FRONT INNER REAR COVERS 1 Remove the front cover A x 1 2 Remove the inner cover B x 2...

Page 730: ...Covers B793 2 SM 3 Remove the rear cover C x 2 1 1 2 UPPER COVERS 1 Remove the upper cover A x 1 2 Remove the proof tray B x 4...

Page 731: ...Covers SM 3 B793 Booklet Finisher B793 3 Remove the upper left cover C...

Page 732: ...Y 1 2 1 POSITIONING ROLLER 1 Open the front cover 2 Remove the positioning roller A x 1 1 2 2 SHIFT TRAY POSITION SENSOR UPPER LIMIT SWITCH 1 Remove the following items Front Cover Inner Cover Rear Co...

Page 733: ...he lower guide unit A x 4 x 2 3 Remove the shift tray position sensor B x 1 4 Remove the upper limit switch C x 2 Pull it out from the assembly 1 2 3 PROOF TRAY EXIT FULL SENSOR 1 Remove the front cov...

Page 734: ...e vertical transport guide A x 4 4 Remove the exit sensor B x 1 5 Remove the tray full sensor C x 1 1 2 4 FINISHER ENTRANCE SENSOR 1 Remove the finisher entrance sensor with bracket A x 1 2 Remove the...

Page 735: ...Main Body SM 7 B793 Booklet Finisher B793 1 2 5 SHIFT TRAY EXIT SENSOR 1 Remove the front cover and upper left cover 2 Remove the link A x 1 3 Remove the exit guide unit B 4 Remove the sensor C x 1...

Page 736: ...PLE TRAY PAPER SENSOR 1 Open the front cover 2 Pull out the staple fold unit 3 Remove the staple tray paper sensor A x 1 1 2 7 SHIFT TRAY MOTOR 1 Remove the rear cover 2 Open the front cover and then...

Page 737: ...B793 3 Remove the two gears A B 4 Remove the shift tray motor C x 2 x 1 1 2 8 ENTRANCE MOTOR 1 Remove the rear cover 2 Release the belt tension A 3 Remove the entrance motor B x 2 x 1 1 2 9 UPPER TRA...

Page 738: ...793 10 SM 2 Release the belt tension A 3 Remove the upper transport motor B x 2 x 1 1 2 10 LOWER TRANSPORT MOTOR 1 Remove the rear cover 2 Release the belt tension A 3 Remove the lower transport motor...

Page 739: ...Main Body SM 11 B793 Booklet Finisher B793 1 2 11 SHIFT MOTOR 1 Remove the rear cover 2 Remove the shift motor with bracket A x 1 x 4 3 Remove the shift motor B x 1...

Page 740: ...Folder B793 12 SM 1 3 FOLDER 1 3 1 STAPLE FOLDER UNIT 1 Remove the rear cover 2 Disconnect all connectors and release the harness A for the staple folder unit x 1 x 3 3 Open the front cover...

Page 741: ...93 Booklet Finisher B793 4 Pull out and remove the staple folder unit B x 2 1 3 2 FOLDER UNIT 1 Remove the staple folder unit 2 Remove the knobs A x 1 each 3 Disconnect the connectors 4 Remove the fol...

Page 742: ...der B793 14 SM 1 3 3 FOLDER UNIT EXIT SENSOR 1 Remove the folder unit 2 Remove the folder unit upper cover A x 1 3 Remove the lower clamp roller unit B x 4 4 Remove the folder unit exit sensor C x 1 x...

Page 743: ...ANCE SENSOR 1 Open the front cover 2 Pull out the staple folder unit 3 Remove the exit cover A x 2 4 Remove the entrance sensor B x 1 x 1 1 3 5 STAPLER UNIT 1 Remove the rear cover 2 Disconnect the co...

Page 744: ...Folder B793 16 SM 4 Open the front cover and pull out the staple folder unit 4 5 Disconnect the connectors and release the harness 4 connectors 5 1 clamp 6...

Page 745: ...Folder SM 17 B793 Booklet Finisher B793 6 Remove a connector 7 7 Remove 2 screws 8...

Page 746: ...Folder B793 18 SM 8 Remove the staple tray 9 9 Remove the guide 10 2 screws...

Page 747: ...Folder SM 19 B793 Booklet Finisher B793 10 Move the stapler unit until its screw come to the hole 11 on the stay 11 Remove the screw 12 that holds the front of the guide plate 13...

Page 748: ...Folder B793 20 SM 12 Remove the screw 14 that holds the rear of the guide plate Remove the rear side screw through the hole in the stay...

Page 749: ...Folder SM 21 B793 Booklet Finisher B793 13 Remove the guide plate 13 14 Remove the staple folding unit 15 3 screws 2 connectors...

Page 750: ...Folder B793 22 SM 15 Remove the staple cartridge 16 16 Remove the stapler unit cover 17 17 Remove the stapler drive unit 18...

Page 751: ...Folder SM 23 B793 Booklet Finisher B793 Reassembly 1 Mount the stapler drive unit 1 2 Mount the staple folder unit 2 Do not tighten the screws 3 at this time...

Page 752: ...Folder B793 24 SM 3 Set the special tool in the long hole 4 on both units 4 Secure the special tool 5 with the knob 6...

Page 753: ...Folder SM 25 B793 Booklet Finisher B793 5 Tighten the screws 7 for the stapler folder unit 6 Reassemble the machine...

Page 754: ...Others B793 26 SM 1 4 OTHERS 1 4 1 MAIN BOARD 1 Remove the rear cover 2 Remove the main board A x 5...

Page 755: ...tion No Function 1 ON 0 2 mm 2 ON 0 4 mm 3 ON 0 8 mm 4 Direction OFF Towards the trailing edge ON Towards the leading edge SW102 Move the tray position No Function 1 OFF ON OFF Turn the switch from of...

Page 756: ...MPONENT LAYOUT 1 Proof Tray 2 Shift Tray 3 Exit Guide Plate 4 Stack Feed Out Belt 5 Staple Unit 6 Booklet Tray 7 Proof Tray Exit Roller 8 Proof Tray Junction Gate 9 Punch Unit 10 Staple Tray Junction...

Page 757: ...Component Layout SM 29 B793 Booklet Finisher B793 Drive Layout 1 Upper Transport Motor 2 Entrance Motor 3 Lower Transport Motor 4 Fold Plate Motor 5 Fold Roller Motor 6 Stack Feed out Motor...

Page 758: ...xit Guide Plate Motor 3 Shift Tray Exit Sensor 4 Upper Limit Switch 5 Shift Tray Position Sensor 6 Rear Booklet Tray Full Sensor 7 Front Booklet Tray Full Sensor 8 Proof Tray Full Sensor 9 Exit Guide...

Page 759: ...y Gate Solenoid 14 Lower Transport Motor 15 Entrance Motor 16 Positioning Roller Solenoid 17 Main Board 18 Shift Tray Motor 19 Lower Limit Sensor 20 Upper Cover Sensor 21 Staple Tray Gate Solenoid 22...

Page 760: ...Exit Sensor 39 Lower Clamp Roller HP Sensor 40 Lower Retraction Motor 41 Fold Unit Entrance Sensor 42 Bottom Fence HP Sensor 43 Fold Cam HP Sensor 44 Fold Roller Motor 45 Fold Plate HP Sensor 46 Fold...

Page 761: ...48 Punch Motor 49 Punch Encoder Sensor 50 Punch HP Sensor 51 Punch Board 52 Paper Position Sensor Slide Motor 53 Paper Position Slide HP Sensor 54 Paper Position Sensor 55 Punch Movement HP Sensor 56...

Page 762: ...etermine when the booklet tray is full Front Booklet Tray Full Sensor 7 One of two sensors that the machine uses to determine when the booklet tray is full Proof Tray Full Sensor 8 Detects when the pr...

Page 763: ...feeds out correctly Lower Clamp Roller HP Sensor 39 Detects when the lower clamp roller is at home position Fold Unit Entrance Sensor 41 Detects 1 the leading edge of the stack during booklet staplin...

Page 764: ...e Plate Motor 2 Controls the exit guide plate mechanism Lower Transport Motor 14 Controls the positioning roller and other rollers in the finisher see Drive Layout for details Entrance Motor 15 Contro...

Page 765: ...the fold rollers Fold Roller Motor 44 Controls the rollers that fold the paper Fold Plate Motor 46 Controls the plate that makes the fold in the paper Bottom Fence Lift Motor 47 Raises the bottom fen...

Page 766: ...m No Purpose Front Door Safety Switch 11 Cuts dc power when the front door is opened Others Item No Purpose Staple Driver Unit 31 Pushes the staples into the paper Staple Folder Unit 32 Folds the ends...

Page 767: ...ES Two junction gates control the path of paper Each junction gate is controlled by a solenoid Junction gate operation is summarized in the following table Mode Proof Shift Staple Paper Path Proof Tra...

Page 768: ...ray Gate Solenoid Roller Drive Proof Tray Exit Roller B Proof Tray Transport Roller C Controlled by the Upper Transport Motor Entrance Roller D Transport Roller E Controlled by the Entrance Motor Jam...

Page 769: ...he tray moves up too far and cuts power to the shift tray motor The shift tray position sensor C checks when the tray or the top of the stack is at the correct height to receive paper Shift Mode This...

Page 770: ...The shift motor HP sensor C detects when the mechanism is at home position The upper transport motor rotates the shift roller When shift mode is used the shift motor turns on after each page is fed o...

Page 771: ...b stops until booklets are removed from the tray If the booklet tray is not installed this is detected if the front and rear sensors remain OFF the machine will not operate in the booklet staple and f...

Page 772: ...l sensors every feed out of a paper stack The machine checks a certain condition based on the size of the paper and the number of sheets in the booklet Two examples are shown below the table Tell the...

Page 773: ...or the Full 1 condition If the Full 1 condition occurs 15 times 15 Cnt in the table above the machine detects that the tray is full After the copier makes a booklet with 5 sheets of A4 LT paper the ma...

Page 774: ...r C onto the top of the sheet Then the lower transport motor turns on and the positioning roller rotates to push the sheet of paper against the stopper there are two stoppers stopper L or stopper S th...

Page 775: ...prevent the paper running into the exit roller during stacking The exit guide plate motor B drives the exit guide plate The exit guide plate HP sensor C detects when the guide plate is at home positi...

Page 776: ...he stapler moves to a starting position that depends on the paper size as follows 8 5 x 14 inches or shorter Rear side staple position Longer than 8 5 x 14 inches Center position When the stapler is a...

Page 777: ...8 5 x 14 inches Stopper L is used for paper that is longer than 8 5 x 14 inches In corner stapling mode the pawl on the stack feed out belt holds the stack of paper For booklet stapling this pawl sta...

Page 778: ...o this the upper clamp roller motor E rotates the upper clamp roller 2 9 3 LONGER THAN 8 5 X 14 INCHES At the start of the set the stapler moves to the center position At this position a bracket A on...

Page 779: ...Stapling SM 51 B793 Booklet Finisher B793 previous section When the stack is complete the stapler moves to the rear side position and stopper L moves away The machine feeds the stack to the correct p...

Page 780: ...he leading edge of the stack reaches the bottom fence B this fence consists of two pawls that catch the paper The bottom fence moves the stack to the folding position The fold roller motor C turns the...

Page 781: ...PLATE A Bottom Fence Stack Stoppers Catches the stack after it is released by the clamp rollers B Fold Plate Motor Drives the timing belt and gears that move the fold plate C Fold Plate Cam Controls...

Page 782: ...to feed out the folded stack This cycle can be repeated by changing the setting of SP6136 G Fold Rollers Driven by the fold roller motor this roller pair feeds out the stack at its fold reverses to fe...

Page 783: ...ate This buckles the paper against the finisher entrance roller to correct skew The finisher entrance roller starts to rotate again and feeds the sheet into the finisher These SP codes adjust the skew...

Page 784: ...he detected position of the paper edge to calculate the correct position for punching The upper transport motor switches on and rotates the feed rollers C the prescribed distance to put the paper unde...

Page 785: ...POSITION DETECTION The paper position sensor slide motor A extends and retracts the paper position slide that holds the paper position sensor B The paper position sensor detects the position of the p...

Page 786: ...cts the position when it retracts switches off the punch movement motor and stops the punch unit at its home position The punch drive motor C fires the punches that punch holes in the paper below 2 12...

Page 787: ...hole punching This is the 1 position in the diagrams the first diagram is for 2 hole punching and the second diagram is for 3 hole punching Then the punch drive motor turns counter clockwise to the 2...

Page 788: ...0 SM The punch hopper full sensor B does the following Signals that the hopper is full when it detects the top of the stack of punchouts that have collected in the hopper Detects when the punch hopper...

Page 789: ...1 PAPER TRAY UNIT PB3030 D331 PAPER TRAY UNIT PB3030 REVISION HISTORY Page Date Added Updated New None...

Page 790: ......

Page 791: ...VERTICAL TRANSPORT SENSOR 6 1 3 2 PAPER END SENSOR 7 1 3 3 PAPER SIZE SENSORS 7 1 3 4 TRAY MAIN BOARD 8 2 DETAILED SECTION DESCRIPTIONS 9 2 1 COMPONENT LAYOUT 9 2 1 1 MECHANICAL COMPONENT LAYOUT 9 2 1...

Page 792: ......

Page 793: ...cedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols...

Page 794: ......

Page 795: ...TMENT 1 1 COVERS AND ROLLER Turn off the main power switch and unplug the machine before beginning any of the procedures in this section 1 1 1 COVERS Rear Cover 1 Hold brackets A x 1 each 2 Rear cover...

Page 796: ...Covers and Roller D331 2 SM 1 1 2 FEED ROLLER 1 Pull out the tray A 2 Release the lock lever B 3 Feed roller C...

Page 797: ...in power switch and unplug the machine before beginning any of the procedures in this section 1 2 1 UPPER FEED CLUTCH 1 Rear cover Covers 2 Bracket A x 2 3 Hold bracket B x 1 bushing x 1 4 Upper feed...

Page 798: ...31 4 SM 1 2 3 RELAY CLUTCH 1 Rear cover Covers 2 Relay clutch A x 1 x 1 1 2 4 PAPER FEED MOTOR 1 Rear cover Covers 2 Tray main board Tray Main Board 3 Gear A x 1 4 Paper feed motor bracket B x 5 5 Pap...

Page 799: ...IFT MOTORS Upper Lift Motor 1 Rear cover Covers 2 Spring A snap ring x 1 spacer x 1 3 Lift motor bracket B x 3 x 1 4 Upper lift motor C x 3 Lower Lift Motor 1 Rear cover Covers 2 Spring snap ring x 1...

Page 800: ...ENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section 1 3 1 VERTICAL TRANSPORT SENSOR 1 Open the tray cover A 2 Guide plate B x 2 3 Sensor b...

Page 801: ...t PB3030 D331 1 3 2 PAPER END SENSOR 1 Pull out the tray A 2 Sensor bracket B x 1 x 1 3 Paper end sensor C hooks 1 3 3 PAPER SIZE SENSORS 1 Pull out the two trays 2 Sensor bracket cover A x 1 3 Sensor...

Page 802: ...Electrical Components D331 8 SM 1 3 4 TRAY MAIN BOARD 1 Rear cover Covers 2 Tray main board A x 4 all s...

Page 803: ...PB3030 D331 2 DETAILED SECTION DESCRIPTIONS 2 1 COMPONENT LAYOUT 2 1 1 MECHANICAL COMPONENT LAYOUT 1 Upper paper feed roller 2 Lower paper feed roller 3 Lower bottom plate 4 Optional tray heater 5 Lo...

Page 804: ...lay clutch 9 Tray cover switch 10 Lower paper feed clutch 11 Lower paper height 2 sensor 12 Lower paper height 1 sensor 13 Vertical transport sensor 14 Lower tray set switch 15 Lower paper end sensor...

Page 805: ...copier printer when the upper tray runs out of paper 16 S4 Lower Paper End Informs the copier printer when the lower tray runs out of paper 15 S5 Vertical Transport Detects misfeeds 13 S6 Upper Paper...

Page 806: ...ects whether the lower tray is opened or not 14 Magnetic Clutches MC1 Upper Paper Feed Starts paper feed from the upper tray 7 MC2 Lower Paper Feed Starts paper feed from the lower tray 10 MC3 Relay D...

Page 807: ...13 D331 Paper Tray Unit PB3030 D331 2 1 4 DRIVE LAYOUT 1 Paper feed motor 2 Drive belt 3 Upper paper feed clutch 4 Relay clutch 5 Lower paper feed clutch 6 Upper paper feed roller 7 Relay roller 8 Low...

Page 808: ...ATION MECHANISM The paper tray holds 500 sheets The paper feed roller A drives the top sheet of paper from the paper tray to the copier printer The friction pad B allows only one sheet to feed at a ti...

Page 809: ...plate pressure lever The lift motor turns on and turns clockwise as viewed on the diagram The main pressure spring H pulls the bottom plate pressure lever and this lifts the tray bottom plate When the...

Page 810: ...ft Mechanism D331 16 SM the bottom plate drops To make it easier to push the tray in the lift motor rotates backwards 1 7 seconds to return the bottom plate pressure lever coupling D to the original p...

Page 811: ...ack raises the paper end feeler A and the paper end sensor B is deactivated When the paper tray runs out of paper the paper end feeler drops into the cutout C in the tray bottom plate and the paper en...

Page 812: ...sensor signals is sent to the copier printer Amount of Paper Paper Height Sensor 1 Paper Height Sensor 2 Near End OFF ON 30 ON ON 70 ON OFF 100 OFF OFF When the tray contains paper of a small width t...

Page 813: ...ce C is adjusted for the installed paper To determine which size has been installed the CPU reads which paper size sensors the actuator has switched off Refer to the size detection lists as shown belo...

Page 814: ...T LEF 210 x 297 ON ON OFF A4 LEF A5 SEF HLT SEF B5 SEF 257 x 182 OFF OFF ON LT SEF 279 x 216 OFF OFF OFF A4 SEF 297 x 210 ON OFF OFF LG SEF 364 x 257 ON ON ON DLT SEF 420 x 297 OFF ON ON A3 SEF The CP...

Page 815: ...on to be incorrect To correct this each side fence has a stopper A attached to it Each side fence can be secured with a screw B for customers who do not want to change the paper size 2 7 2 END FENCE A...

Page 816: ......

Page 817: ...D361 D510 FAX OPTION TYPE 3350 3351 FAX OPTION TYPE 3350 3351 REVISION HISTORY Page Date Added Updated New 12 09 01 2009 Fax installation...

Page 818: ......

Page 819: ...MB MEMORY OPTION 16 1 1 4 HANDSET B433 16 2 REPLACEMENT AND ADJUSTMENT 18 2 1 FCU 18 3 TROUBLESHOOTING 19 3 1 ERROR CODES 19 3 2 IFAX TROUBLESHOOTING 43 3 3 IP FAX TROUBLESHOOTING 48 3 3 1 IP FAX TRA...

Page 820: ...WITCHES 2 94 4 4 1 I FAX SWITCHES 95 4 4 2 PRINTER SWITCHES 106 4 5 BIT SWITCHES 3 115 4 5 1 COMMUNICATION SWITCHES 115 4 6 BIT SWITCHES 4 129 4 6 1 G3 SWITCHES 129 4 7 BIT SWITCHES 5 144 4 7 1 G3 2 A...

Page 821: ...DOCUMENT SERVER 205 5 4 3 INTERNET MAIL COMMUNICATION 207 Mail Transmission 207 Mail Reception 209 Handling Mail Reception Errors 211 Secure Internet Reception 212 Transfer Request Request By Mail 21...

Page 822: ......

Page 823: ...be a remote risk of electric shock from lightning Do not use a telephone or cellular phone to report a gas leak in the vicinity of the leak Before installing the fax unit switch off the main switch a...

Page 824: ...nstallation D361 D510 6 SM Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols Symbol What it means Refer to section number Screw Connector E ring Clip ring Clam...

Page 825: ...minor injuries Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine Always obey these guidelines to avoid serious pro...

Page 826: ......

Page 827: ...nd condition of the accessories against the following list No Description Qty 1 Handset Bracket NA only 1 2 Serial Number Label 1 3 FCC Label NA only 1 4 G3 Decal 1 5 Fax Keytops 2 Copy Keytops D361 o...

Page 828: ...ve A Application plastic cover x1 B Left cover plate x1 C Knockouts LINE 1 for Fax Unit If one G3 Unit will be installed remove the knockout for LINE 1 and LINE 2 If two G3 Units will be installed rem...

Page 829: ...e SC819 SC820 if the jumper is not set to ON correctly sometimes these SC codes are not issued 5 If the 32 MB Memory option will be installed do this now 32 MB Memory Option 6 If one or two G3 interfa...

Page 830: ...front of the machine 14 Connect the power cord to the machine 15 Make sure that the plug is grounded properly at the power source 16 Switch the machine on If you see a message that tells you the SRAM...

Page 831: ...351 1 1 2 G3 INTERFACE UNIT D361 Accessory Check Check the quantity and condition of the accessories against the following list No Description Qty 1 Telephone Cable NA 1 2 Screws M3 x 6 6 3 FFC Flat F...

Page 832: ...achine remove Application plastic cover x1 FCU x3 2 Separate the FCU A from its cover B x3 x1 One G3 Unit 3 Connect the G3 interface unit A and CCUIF B edge connector Fasten the connected G3 CCUIF to...

Page 833: ...telephone lines to the back of the machine at LINE 2 single port or LINE 2 and LINE 3 dual port 5 Plug in the machine Then turn the main switch on 6 Enter the Fax SP mode and set Bit 1 of Communicati...

Page 834: ...10 16 SM 1 1 3 32 MB MEMORY OPTION 1 Remove Application cover x1 FCU A x3 2 Attach the DIMM B to the FCU 1 1 4 HANDSET B433 The optional handset is available for the U S version only 1 Remove the scan...

Page 835: ...outside of the cover with a screwdriver 3 Reinstall the scanner left cover on the machine x 2 4 Install the handset bracket C x 2 on the scanner left cover 5 Attach the clamp to the location D 6 Set...

Page 836: ...remove the MBU board from the old FCU board and install it on the new FCU board 2 Set the correct date and time with the User Tools User Tools System Settings Timer Setting Set Date Time Do not turn o...

Page 837: ...ing Suggested Cause Action 0 00 DIS NSF not detected within 40 s of Start being pressed Check the line connection Check the NCU FCU connectors The machine at the other end may be incompatible Replace...

Page 838: ...ble equalizer G3 Switch 07 PSTN Dedicated Tx parameters Section 4 0 05 Unsuccessful after modem training at 2400 bps Check the line connection Check the NCU FCU connectors Try adjusting the tx level a...

Page 839: ...r end may be defective try sending to another machine 0 08 The other end sent RTN or PIN after receiving a page because there were too many errors Check the line connection Check the FCU NCU connector...

Page 840: ...ble of specific functions The other terminal is not capable of accepting the following functions or the other terminal s memory is full Confidential rx Transfer function SEP SUB PWD SID 0 16 CFR or FT...

Page 841: ...end not received within 5 s of the previous EOL signal Check the connections between the FCU NCU line Check for line noise or other line problems Replace the NCU or FCU The remote machine may be defec...

Page 842: ...e other terminal did not reply to NSS A in AI short protocol mode Check the line connection Check the FCU NCU connectors Try adjusting the tx level and or cable equalizer settings The other terminal m...

Page 843: ...ng rx was initiated from the calling terminal 0 74 The calling terminal fell back to T 30 mode because it could not detect ANSam after sending CI The calling terminal could not detect ANSam due to noi...

Page 844: ...ng The guard timer expired while starting these phases Serious noise narrow bandwidth or low signal level can cause these errors If these errors happen at the transmitting terminal Try making a call a...

Page 845: ...e error is frequent replace the FCU 0 86 The line was disconnected because the other terminal requested a data rate using MPh that was not available in the currently selected symbol rate The other ter...

Page 846: ...if the error is frequent 2 24 JBIG ASIC error Turn off the machine then turn it back on Replace the EXFUNC board if the error is frequent 2 25 JBIG data reconstruction error BIH error JBIG data error...

Page 847: ...and NCU Check for line problems Replace the FCU or the NCU 4 10 Communication failed because of an ID Code mismatch Closed Network or Tel No CSI mismatch Protection against Wrong Connections Get the I...

Page 848: ...ck for a bad line or defective remote terminal Replace the FCU or NCU 6 05 G3 ECM facsimile data frame not received within 18 s of CFR but there was no line fail Check the line connection Check connec...

Page 849: ...uring high speed modem communication The other terminal may be defective or incompatible 6 22 The machine resets the sequence because of an abnormal handshake in the V 34 control channel Check for lin...

Page 850: ...an 14 01 to 16 For example the mail address of the system administrator is not registered 14 01 SMTP Connection Failed Failed to connect to the SMTP server timeout because the server could not be foun...

Page 851: ...erver settings are correct Folder send destination is incorrect Contact the system administrator to determine that the SMTP server settings and path to the server are correct Device settings incorrect...

Page 852: ...e the target folder is located Insufficient free space on the HDD at the target destination for SMTP direct sending Contact the system administrator and check the amount of space remaining on the targ...

Page 853: ...sses exceeded the limit for the SMTP server 14 11 Buffer Full The send buffer is full so the transmission could not be completed Buffer is full due to using Scan to Email while the buffer is being use...

Page 854: ...red 14 34 Address designated in the domain for SMTP sending does not exist Operational error in normal mail sending or direct SMTP sending Check the address selected in the address book for SMTP sendi...

Page 855: ...S Mail Receive Error Error other than 15 11 to 15 18 15 11 Connection Error The DNS or POP3 IMAP4 server could not be found The IP address for DNS or POP3 IMAP4 server is not stored in the machine The...

Page 856: ...ormat of the final destination for the transfer request was incorrect 15 39 Send Delivery Destination Error The transmission cannot be delivered to the final destination Destination file format is inc...

Page 857: ...use the TIFF header is incorrect The TIFF file attachment is a type not supported The TIFF file attachment is corrupted Software error 15 64 TIFF Decompression Error The file received as an attachment...

Page 858: ...ption 15 91 Send Registration Error Could not receive the file for transfer to the final destination The format of the final destination or the transfer destination is incorrect Destinations are full...

Page 859: ...to another fax machine if the machine s printer is busy or out of order Add an optional SAF memory card or hard disk 22 02 Tx or rx job stalled due to line disconnection at the other end The job start...

Page 860: ...mages during store the image to SAF of FCU The LAN Fax transmission of a message was cancelled by the LAN Fax driver F0 xx V 34 modem error Replace the FCU F6 xx SG3 V34 modem error Update the SG3 V34...

Page 861: ...machine Check that the LEDs on the hub are lit 2 LAN activity Check that other devices connected to the LAN can communicate through the LAN Between IFAX and PC 1 Network settings on the PC Check the n...

Page 862: ...nform the administrator Between machine and e mail server 1 LAN settings in the machine Check the LAN parameters Check if there is an IP address conflict with other PCs Use the Network function in the...

Page 863: ...Remarks 3 E mail server Make sure that the client devices which have an account in the server can send receive e mail Ask the administrator to check Send a test e mail with the machine s own number as...

Page 864: ...the account and password stored in the server are the same as in the machine Ask the administrator to check 2 E mail server Make sure that the client devices which have an account in the server can s...

Page 865: ...aracters such as spaces 4 Router settings Use the ping command to contact the router Check that other devices connected to the router can sent data over the router Ask the administrator of the server...

Page 866: ...r method Fax Internet Fax 4 Transmission sent manually Manual sending not supported 5 IP address of local machine registered Register the IP address 6 Remote terminal port number setting other than 17...

Page 867: ...etwork bandwidth too narrow Request the network administrator to increase the bandwidth Raise the delay level IPFAX SW 01 Bit 0 to 3 IP Fax bandwidth is the same as the DCS speed Set IP Fax SW00 Bit 6...

Page 868: ...correct Check the IP address host name 6 Number of the specified fax correct Check the remote fax number 7 Firewall NAT is installed Cannot breach the firewall Send by using another method Fax Intern...

Page 869: ...ion Type 3350 3351 Check Point Action 14 Network bandwidth too narrow Request the network administrator to increase the bandwidth Raise the network delay level IPFAX SW 01 Bit 0 to 3 IP Fax bandwidth...

Page 870: ...installed correctly Contact the network administrator 6 Gatekeeper power switched on Contact the network administrator 7 IP address host name of Gatekeeper correct Check the IP address host name 8 DNS...

Page 871: ...8 terminal 14 Remote fax switched off or busy Contact the network administrator 15 Network bandwidth too narrow Request the system administrator to increase the bandwidth Raise the delay level IPFAX S...

Page 872: ...required Request the sender to specify the port number 5 Specified port number correct if required Request the sender to check the port number 6 DNS server registered when host name specified on send...

Page 873: ...ctly Contact the network administrator 4 VoIP Gateway power switched on Contact the network administrator 5 IP address host name of specified VoIP Gateway correct on sender s side Request the remote f...

Page 874: ...e if the sender fax is a Ricoh model 4 Power to Gatekeeper switched on Contact the network administrator Note The sender machine displays this error code if the sender fax is a Ricoh model 5 IP addres...

Page 875: ...IP address 9 Local fax Alias number registered Register the Alias number 10 Network bandwidth too narrow Request the system administrator to increase the bandwidth Lower the start modem reception bau...

Page 876: ...press the operation power switch to switch the power off wait for the power LED to go off and then switch the main power switch off The main power LED lights or flashes while the platen cover or ARDF...

Page 877: ...F Changes the bit switches for internet fax settings for the fax option See section 4 2 Bit Switches 103 Printer Switch 001 016 00 0F Changes the bit switches for printer settings for the fax option S...

Page 878: ...3 Switch 001 016 00 0F Changes the bit switches for the protocol settings of the optional G3 board See section 4 2 Bit Switches 108 G4 Internal Switch 001 032 00 1F Not used Do not change the bit swit...

Page 879: ...ory Dump 001 G3 1 Memory Dump Prints out RAM data for the fax board See section 4 5 Service RAM Addresses 002 G3 2 Memory Dump Prints out RAM data for the optional SG3 board 003 G3 3 Memory Dump Print...

Page 880: ...unction 104 G3 2 NCU Parameters 001 023 CC 01 22 NCU parameter settings for the optional G3 board See section 4 3 NCU Parameters 105 G3 3 NCU Parameters 001 023 CC 01 22 NCU parameter settings for the...

Page 881: ...line type 102 Serial Number 000 Enter the fax unit s serial number 103 PSTN 1 Port Settings 001 Select Line Select the line type setting for the G3 1 line If the machine is installed on a PABX line s...

Page 882: ...hange this SP to on 004 Transmission Disabled If you turn this SP on the machine does not send any fax messages on the G3 2 line 105 PSTN 3 Port Settings 001 Select Line Select the line setting for th...

Page 883: ...Select Line Not used Do not change the bit switches 002 PSTN Access Number 003 Memory Lock Disabled 106 004 Transmission Disabled 107 IPFAX Port Settings 001 H323 Port 002 SIP Port 003 RAS Port 004 G...

Page 884: ...or Codes Displays the latest 64 fax error codes 103 001 G3 1 ROM Version Displays the G3 1 modem version 104 001 G3 2 ROM Version Displays the G3 2 modem version 105 001 G3 3 ROM Version Displays the...

Page 885: ...stored in the SAF memory 103 Reset Bit Switches 000 Resets the bit switches and user parameters 104 Factory setting 000 Resets the bit switches and user parameters user data in the SRAM and files in t...

Page 886: ...l Communications Prints the protocol dump list of all communications for the G3 1 line 103 003 G3 1 1 Communication Prints the protocol dump list of the last communication for the G3 1 line 004 G3 2 A...

Page 887: ...105 All Files print out 000 Prints out all the user files in the SAF memory including confidential messages Note Do not use this function unless the customer is having trouble printing confidential m...

Page 888: ...SC TRAP Stored 004 Decompression 005 Scanner 006 JOB SAF 007 Reconstruction 008 JBIG 009 Fax Driver 010 G3CCU 011 Fax Job 012 CCU 013 Scanner Condition 108 IP Protocol Dump List 001 All Communication...

Page 889: ...MF Tests 103 Ringer Test 104 G3 1 V34 S2400baud 105 G3 1 V34 S2800baud 106 G3 1 V34 S3000baud 107 G3 1 V34 S3200baud 108 G3 1 V34 S3429baud 109 Recorded Message Test 110 G3 2 Modem Tests 111 G3 2 DTMF...

Page 890: ...used 126 IG3 1 V34 S2400baud Not used 127 IG3 1 V34 S2800baud Not used 128 IG3 1 V34 S3000baud Not used 129 IG3 1 V34 S3200baud Not used 130 IG3 1 V34 S3429baud Not used 131 IG3 2 Modem Tests Not use...

Page 891: ...Service Program Tables SM 73 D361 D510 D361 D510 Fax Option Type 3350 3351 4 2 8 SP9 XXX DESIGN SWITCH MODE 9 Mode No Function 702 Design Switch DFU...

Page 892: ...his manual Refer to the System Parameter List printed by the machine 4 3 1 SYSTEM SWITCHES System Switch 00 SP No 1 101 001 No Function Comments 0 Dedicated transmission parameter programming 0 Disabl...

Page 893: ...that occurred during non ECM reception EQM and rx level are fixed at FFFF in tx mode The seventh and eighth numbers are fixed at 00 for transmission records and ECM reception records Rx level calculat...

Page 894: ...ncels the CSI display for the user Be sure to reset this bit to 0 after testing 6 Protocol dump list output after each communication 0 Off 1 On This is only used for communication troubleshooting It s...

Page 895: ...ps 216 21600 bps 48 4800 bps 192 19200 bps 24 2400 bps Resolution S Standard 8 x 3 85 dots mm D Detail 8 x 7 7 dots mm F Fine 8 x 15 4 dots mm SF Superfine 16 x 15 4 dots mm 21 Standard 200 x 100 dpi...

Page 896: ...reduction A4 A4 8 3 no reduction B4 B4 10 1 no reduction A3 A3 11 7 no reduction I O rate 0 0 ms line 5 5 ms line 10 10 ms line 20 20 ms line 25 2 5 ms line 40 40 ms line 40 is displayed while receivi...

Page 897: ...o limit 1 A file that had a communication error will not be erased unless the communication is successful 5 Not used Do not change this setting 6 7 Memory read write by RDS 0 0 All RDS systems are alw...

Page 898: ...settings 3 Printing dedicated tx parameters on Quick Speed Dial Lists 0 Disabled 1 Enabled 1 Each Quick Speed dial number on the list is printed with the dedicated tx parameters 10 bytes each The fir...

Page 899: ...sage tx rx of the T 30 protocol are listed on the Journal 1 Communications that reached phase A call setup of T 30 protocol are listed on the Journal This will include telephone calls 2 Automatic erro...

Page 900: ...system switch 00 bit 6 is set to 1 1 Set this bit to 1 when you wish to print a protocol dump list only for communications with errors 7 Priority given to various types of remote terminal ID when prin...

Page 901: ...bled 0 Prevents dialing from the ten key pad while the external telephone is off hook Use this setting when the external telephone is not by the machine or if a wireless telephone is connected as an e...

Page 902: ...to 0 masks the direct sending function on the operation panel so it cannot be selected 3 Action when the external handset goes off hook 0 Manual tx and rx operation 1 Memory tx and rx operation the d...

Page 903: ...settings and communication parameter RAM addresses Cross reference NCU country code SP No 2 103 001 for G3 1 SP No 2 104 001 for G3 2 SP No 2 105 001 for G3 3 00 France 11 USA 01 Germany 12 Asia 02 U...

Page 904: ...the TTI overprints information that the customer considers to be important G3 transmissions 1 TSI G3 printing position 0 Superimposed on the page data 1 Printed before the data leading edge Change th...

Page 905: ...only This setting determines the print start position for the TTI from the left edge of the paper If the TTI is moved too far to the right it may overwrite the file number which is on the top right o...

Page 906: ...the Energy Saver mode 2 3 Not used Do not change these settings 4 5 Interval for preventing the machine from entering Energy Saver mode if there is a pending transmission file If there is a file wait...

Page 907: ...y using all available ports during broadcasting 1 Priority setting for the G3 line 0 PSTN 1 PSTN 2 or 3 1 PSTN 2 or 3 PSTN 1 This function allows the user to select the default G3 line type The option...

Page 908: ...MB 7 Special Original mode 0 Disabled 1 Enabled 1 If the customer frequently wishes to transmit a form or letterhead which has a colored or printed background change this bit to 1 Original 1 and Origi...

Page 909: ...rnal data storage area has become full 0 Impossible 1 Possible 0 When this switch is on and the journal history becomes full the next report prints If the journal history is not deleted the next trans...

Page 910: ...or CSI is displayed on the LCD while the machine is communicating in G3 non standard mode 3 File No printing 0 Enabled 1 Disabled 1 File numbers are not printed on any reports 4 Action when authorized...

Page 911: ...mory tx Transmission result report 2 Not used Do not change the settings 3 Received fax print start timing G3 reception 0 After receiving each page 1 After receiving all pages 0 The machine prints eac...

Page 912: ...ibed as Not used as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations Such bits are for use only in other areas such as Japan Default settin...

Page 913: ...xample if both Bit 2 and Bit 1 are set to 1 then the maximum size is A3 Bit 2 When mail is sent there is no negotiation with the receiving machine at the destination so the sending machine cannot make...

Page 914: ...riginal that the destination can receive 0 200x100 Standard 0 Not selected 1 Selected If more than one of these three bits is set to 1 the higher resolution has priority For example if both Bit 0 and...

Page 915: ...hich can negotiate between sender and receiver to determine the setting mail cannot negotiate between terminals the mm inch selection is determined by the sender fax When this switch is Off 0 Images s...

Page 916: ...s and Subject address are printed as header information When a mail with only binary data is received a TIFF F file for example this setting is ignored and no header is printed 1 Output from Attached...

Page 917: ...rn Receipt with displayed in the 2nd part Disposition Automatic action MDN send automatically displayed The displayed string is included in the Subject string 10 Reserved 11 Reserved A mail requesting...

Page 918: ...setting determines whether the original is output at the transfer station when it is received from the sender that initiated the transfer transmission This feature is the same as for G3 transfer tran...

Page 919: ...ailure report to the requestor that initiated the transfer There is no negotiation between the transfer initiator and the transfer station to determine whether the final destination addresses are corr...

Page 920: ...ormation in the Subject line that indicates where the transmission originated can be used to determine automatically the destination folder for each e mail 1 Subject corresponding to mail post databas...

Page 921: ...hat receive transmissions broadcasted using SMTP protocol are recorded in the Journal For example 1st destination Total number of destinations 9 in the Journal indicates a broadcast to 9 destinations...

Page 922: ...mail is then stored on the mail server 00 FF 0 to 1024 KB HEX The hexadecimal number you enter is multiplied by 4 KB to determine the amount of memory I fax Switch 09 SP No 1 102 010 No Function Comme...

Page 923: ...tocol are delivered or output immediately 0 Off Files received via SMTP are output immediately without delivery 1 On Files received via SMTP are delivered immediately to their destinations 1 Signature...

Page 924: ...it because the size of the paper is smaller than the size of the document received When A5 is used to print an A4 size document for example 1 Repetition of data when the received page is longer than t...

Page 925: ...ge the settings 7 Received message width restriction in the protocol signal to the sender 0 Disabled 1 Enabled 0 The machine informs the transmitting machine of the print width depending on the paper...

Page 926: ...nt fax messages and reports 1 The specified paper feed station will not be used for printing fax messages and reports Do not disable usage for a paper feed station which has been specified by User Par...

Page 927: ...Maximum reducible length Printer Switches 04 bits 0 to 4 1 3 Not used Do not change the settings 4 to 7 Page separation setting when sub scan compression is forbidden 00 0F 0 15 mm Hex Default 6 mm Pa...

Page 928: ...setting of bits 0 to 4 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 Setting 0 0 0 0 0 0 mm 0 0 0 0 1 5 mm 0 0 1 0 0 20 mm 1 1 1 1 1 155 mm For A5 sideways and B5 sideways paper Maximum reducible length Paper length...

Page 929: ...while a paper cassette is pulled out when the Just Size Printing feature is enabled 0 Printing will not start 1 Printing will start if another cassette has a suitable size of paper based on the paper...

Page 930: ...casting 0 All destinations 1 Only destinations where communication failure occurred 1 Only destinations where communication failure occurred are printed on the Communication Failure Report 5 7 Not use...

Page 931: ...has both A4 and 8 5 x 11 size paper 2 Page separation 0 Enabled 1 Disabled 1 If all paper sizes in the machine require page separation to print a received fax message the machine does not print the me...

Page 932: ...without reduction Printer Switch 0F SP No 1 103 016 No Function Comments 0 1 Smoothing feature 0 0 0 1 Disable smoothing if the machine receives halftone images from other manufacturers fax machines...

Page 933: ...eter List printed by the machine 4 5 1 COMMUNICATION SWITCHES Communication Switch 00 SP No 1 104 001 No Function Comments 0 1 Compression modes available in receive mode These bits determine the comp...

Page 934: ...hen communication problems occur using JBIG compression 6 JBIG compression method Transmission 0 Basic mode priority 1 Optional mode priority Change the setting when communication problems occur using...

Page 935: ...sending a fax message if the last 8 digits of the received CSI do not match the last 8 digits of the dialed telephone number This does not work when manually dialed 1 0 The same as above except that...

Page 936: ...Function Comments 6 7 Maximum printable page length available The setting determined by these bits is informed to the transmitting terminal in the pre message protocol exchange in the DIS NSF frames...

Page 937: ...Acceptable total error line ratio 0 5 1 10 If the error line ratio for a page exceeds the acceptable ratio RTN will be sent to the other end 2 Treatment of pages received with errors during G3 recept...

Page 938: ...ings Communication Switch 05 Not used do not change the settings Communication Switch 06 Not used do not change the settings Communication Switch 07 Not used do not change the settings Communication S...

Page 939: ...ns from the first page using normal memory transmission 1 7 Not used Do not change the settings Communication Switch 0B SP No 1 104 012 No Function Comments 0 3 Not used Do not change the settings 4 P...

Page 940: ...maining memory is below this threshold the machine cannot receive any fax messages If this setting is kept at 0 the machine will detect ringing signals and go into receive mode even if there is no mem...

Page 941: ...aximum number of dialing attempts to the same destination 01 FE Hex times Communication Switch 11 Not used do not change the settings Communication Switch 12 SP No 1 104 019 No Function Comments 0 7 M...

Page 942: ...nverts the data into mm format 1 The machine converts the scanned data or stored data in the SAF memory to the format which was specified in the set up protocol DIS NSF before transmission 1 5 Not use...

Page 943: ...the settings 1 Optional G3 unit G3 2 0 Not installed 1 Installed Change this bit to 1 when installing the first optional G3 unit 2 Not used 3 Select PSTN connection 0 Off 1 On This switch enables the...

Page 944: ...e using the SUB Sub address signal is disabled 2 PWD reception 0 Disabled 1 Enabled 0 Disables features that require PWD Password signal reception 3 4 Not used Do not change the settings 5 PSTN dial i...

Page 945: ...in routing 0 Off 1 On Enables or disables the dial in routing for PSTN 3 connection Communication Switch 19 Not used do not change the settings Communication Switch 1A Not used do not change the setti...

Page 946: ...ample If 8 is the PSTN access code set bit 0 to 1 When the machine detects 8 as the first dialed number it automatically disables V 8 protocol If 9 is the PSTN access code use bit 1 2 7 Not used Do no...

Page 947: ...meter List printed by the machine 4 6 1 G3 SWITCHES G3 Switch 00 SP No 1 105 001 No Function Comments 0 1 Monitor speaker during communication tx and rx 0 0 The monitor speaker is disabled all through...

Page 948: ...sed Do not change the settings 1 3 Not used Do not change the settings 4 DIS frame length 0 10 bytes 1 4 bytes 1 The bytes in the DIS frame after the 4th byte will not be transmitted set to 1 if there...

Page 949: ...dard mode communication 1 4 Not used Do not change the settings 5 Use of modem rate history for transmission using Quick Speed Dials 0 Disabled 1 Enabled 0 Communications using Quick Speed Dials alway...

Page 950: ...wn the data rate to 14 4 kbps or lower 3 ECM frame size 0 256 bytes 1 64 bytes Keep this bit at 0 in most cases 4 CTC transmission conditions 0 After one PPR signal received 1 After four PPR signals r...

Page 951: ...6 Not used Do not change the settings 7 Select detection of reverse polarity in ringing 0 Off 1 On This switch is used to prevent reverse polarity in ringing on the phone line applied to PSTN G3 ringi...

Page 952: ...you need to change this for specific receivers If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V 8 protocol on off G3 switch 03 bit 2 Bit 3 Bit...

Page 953: ...o 1 105 006 No Function Comments 4 5 Initial modem type for 9 6 k or 7 2 kbps These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate is set at these speeds Bit 5 Bit 4 Se...

Page 954: ...s pose problems during reception If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V 8 protocol on off G3 switch 03 bit2 Bit 3 Bit 2 Bit 1 Bit 0...

Page 955: ...inform the transmitting terminal of the available modem type for the machine in receive mode If V 34 is not selected V 8 protocol must be disabled manually Cross reference V 8 protocol on off G3 swit...

Page 956: ...error Modem rate fallback occurs frequently This setting is not effective in V 34 communications Bit 1 Bit 0 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High 2 3 PSTN cable equalizer rx mode Internal Use...

Page 957: ...6 Parameter selection for the dial tone detection 0 Normal parameter 1 Specific parameter 0 This uses a fixed table in ROM for the dial tone detection 1 This uses a SRAM value that can be adjusted for...

Page 958: ...elect cancellation of high speed RX if carrier signal lost while receiving 0 Off 1 On This switch setting determines if high speed receiving ends if the carrier signal is lost when receiving during no...

Page 959: ...puter there may be a delay in receiving page data after the local machine accepts set up data and sends CFR This is outside the T 30 recommendation But if this delay occurs set this bit to 1 to give t...

Page 960: ...et CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3 second CNG interval High order bit 3000 2250ms 3000 50xNms 3000 50 x Nms 0F 3000 ms N FF 225...

Page 961: ...hange this bit to 1 1 Alarm when the handset is off hook at the end of communication 0 Disabled 1 Enabled If the customer wants to hear an alarm if the handset is off hook at the end of fax communicat...

Page 962: ...Japan Default settings for bit switches are not listed in this manual Refer to the System Parameter List printed by the machine 4 7 1 G3 2 AND G3 3 SWITCHES These switches require an optional G3 inte...

Page 963: ...No 1 111 001 No Function Comments 0 Not used Do not change this setting 1 IP Fax Transport 0 TCP 1 UDP Selects TCP or UDP protocol for IP Fax 2 IP Fax single port selection 0 OFF 1 ON enable Selects...

Page 964: ...ation 0 No confirmation 1 Confirmation When 0 is selected fax data is received without checking the telephone number When 1 is selected fax data is received only when confirming that the telephone num...

Page 965: ...evel Level 0 is the highest quality Default is 0000 level 0 Bit 3 Bit 2 Bit 1 Bit 0 0 0 0 0 Level 0 0 0 0 1 Level 1 0 0 1 0 Level 2 0 0 1 1 Level 3 4 7 IP Fax preamble wait time setting Selects the pr...

Page 966: ...he transmit speed for IP Fax communication 2 SIP transport setting 0 TCP 1 UDP This bit switch sets the transport that has priority for receiving IP Fax data This function is activated only when the s...

Page 967: ...communication setting 0 No limit for image compression 1 Limit for image compression 0 This does not limit the type of the image compression with ECM communication 1 When the other end machine is Cis...

Page 968: ...F 1 ON enable Enables disables the AI modem rate 3 ECM frame size selection at transmitting 0 256byte 1 64byte Selects the ECM frame size for sending 4 DIS detection times for echo prevention 0 1 time...

Page 969: ...510 D361 D510 Fax Option Type 3350 3351 IP Fax Switch 04 SP No 1 111 005 No Function Comments 0 3 TCF error threshold Sets the TCF error threshold level 00 to 0f The default is 1111 0fH 4 7 Not used D...

Page 970: ...etting for transmission kbps Sets the modem bit rate for transmission The default is 0110 14 4K bps Bit 3 Bit 2 Bit 1 Bit 0 kbps 0 0 0 1 2 4 0 0 1 1 4 8 0 0 1 1 7 2 0 1 0 0 9 6 0 1 0 1 12 0 0 1 1 0 14...

Page 971: ...Not used 6 7 Not used Do not change these settings IP Fax Switch 06 SP No 1 111 007 No Function Comments 0 3 Modem bit rate setting for reception Sets the modem bit rate for reception The default is 0...

Page 972: ...change this setting 3 Hang up setting at DIS reception disabled 0 No hang up 1 Hang up after transmitting DCN Sets whether the machine disconnects after DIS reception 4 Number of times for training 0...

Page 973: ...ent Adjust the T4 timer The default is 00 3 seconds Bit 3 Bit 2 0 0 3 s 0 1 3 5 s 1 0 4 s 1 1 5 s 4 5 T0 timer adjustment Adjusts the fail safe timer This timer sets the interval between setup data tr...

Page 974: ...tting as SIP server connection 1 Automatic setting 0 The I F setting for fax communication follows the setting for SIP server connection 1 The negotiation between the SIP server and the device decides...

Page 975: ...the Unit column The following addresses describe settings for the standard NCU Change the fourth digit from 5 to 6 e g 680500 to 680600 for the settings for the first optional G3 interface unit and fr...

Page 976: ...current is not detected if 680501 contains FF 680502 Line current wait time 680503 Line current drop detect time 680504 PSTN dial tone frequency upper limit high byte Hz BCD If both addresses contain...

Page 977: ...ck tone detected LOW 20 ms 680512 PSTN detection time for silent period after ring back tone detected HIGH 20 ms 680513 PSTN busy tone frequency upper limit high byte Hz BCD If both addresses contain...

Page 978: ...oth addresses contain FF H tone detection is disabled 680523 PABX ringback tone off detection time 20 ms 680524 PABX detection time for silent period after ringback tone detected LOW 20 ms If both add...

Page 979: ...continuous tone detection time 680533 Busy tone signal state time tolerance for all ranges and number of cycles required for detection a setting of 4 cycles means that ON OFF ON or OFF ON OFF must be...

Page 980: ...ternational dial tone reset time LOW 68053A International dial tone reset time HIGH 68053B International dial tone continuous tone time 68053C International dial tone permissible drop time 68053D Inte...

Page 981: ...al wait interval LOW 680549 Country dial wait interval HIGH 68054A Time between opening or closing the DO relay and opening the OHDI relay 1 ms See Notes 3 6 and 8 SP2 103 012 parameter 11 68054B Brea...

Page 982: ...ence between high frequency tone and low frequency tone in DTMF signals dBm x 0 5 SP2 103 021 parameter 20 The setting must be less than 5dBm and should not exceed the setting at 680552h above See Not...

Page 983: ...or a code of 100 68055B F1 68055C 00 68055C International dial access code Low 68055D PSTN access pause time 20 ms This time is waited for each pause input after the PSTN access code If this address c...

Page 984: ...680574 Acceptable ringing signal frequency range 2 upper limit SP2 103 005 parameter 04 680575 Acceptable ringing signal frequency range 2 lower limit SP2 103 006 parameter 05 680576 Number of rings...

Page 985: ...the Oh relay over to the external telephone when dialing from the operation panel in handset mode 20 ms Factory setting 500 ms 680582 Bits 0 and 1 Handset off hook detection time Bit 1 Bit 0 Setting...

Page 986: ...frequency lower limit low byte 6805A5 CED detection time 20 ms 20 ms Factory setting 200 ms 6805A6 Acceptable CNG detection frequency upper limit high byte BCD Hz If both addresses contain FF H tone d...

Page 987: ...rt protocol tone 800Hz detection frequency upper limit low byte 6805B1 Acceptable AI short protocol tone 800Hz detection frequency lower limit high byte Hz BCD If both addresses contain FF H tone dete...

Page 988: ...detection level 37 0 5N dBm 6805BE to 6805C6 Not used Do not change the settings 6805C7 Bits 0 to 3 Not used Bit 4 V 34 protocol dump 0 Simple 1 Detailed default Bits 5 to 7 Not used 6805C8 to 6805D9...

Page 989: ...ed line 0 Auto 1 Fixed V Do not change these settings Here is a summary of the fixed voltage settings 1 Fixed for an externally connected line Bit 7 Bit 6 Bit 5 Bit 4 0 0 0 0 Not used 0 0 0 1 2 75 V 0...

Page 990: ...ethod when fixed Bit 0 0 RT 0 Low If any setting is changed select a setting that is higher than the default setting 1 RT 1 High Bit 1 0 Use RDTP 1 Use RDTN Here is a summary of the voltages for the d...

Page 991: ...is used the machine automatically compensates 4 The first ring may not be detected until 1 to 2 5 wavelengths after the time specified by this parameter 5 The calculated level must be between 0 and 10...

Page 992: ...nt mode User Tools System Settings Key Operator Address Book Management 3 Select the address book that you want to program 4 For the fax parameter select Fax Dest for the E mail parameter select E mai...

Page 993: ...nd FEh Switch 01 No Function Function 0 to 4 Tx level If communication with a particular remote terminal often contains errors the signal level may be inappropriate Adjust the Tx level for communicati...

Page 994: ...tings other than listed on the left If the setting is Disabled the bit switch setting is used 0 0 1 Low 0 1 0 Medium 0 1 1 High 1 1 1 Disabled Switch 02 No Function Comments 0 to 3 Initial Tx modem ra...

Page 995: ...Type 3350 3351 Switch 02 No Function Comments 0 1 0 1 12 0 0 1 1 0 14 4 0 1 1 1 16 8 1 0 0 0 19 2 1 0 0 1 21 6 1 0 1 0 24 0 1 0 1 1 26 4 1 1 0 0 28 8 1 1 0 1 31 2 If all bits are at 1 the setting is D...

Page 996: ...3 DIS NSF detection method 0 1 Use this setting if echoes on the line are interfering with the set up protocol at the start of transmission The machine will then wait for the second DIS or NSF before...

Page 997: ...ECM is switched on but is not wanted when sending to a particular terminal use the 0 0 setting Note that V 8 V 34 protocol and JBIG compression are automatically disabled if ECM is disabled If the set...

Page 998: ...ode for e mail attachments 0 Off 1 On Switches HR compression on and off for files attached to e mails for sending 2 MMR Compression mode for e mail attachments 0 Off 1 On Switches MMR compression on...

Page 999: ...B4 0 Off 1 On Sets the original width of the e mail attachment as B4 2 Original width of e mail attachment A3 0 Off 1 On Sets the original width of the e mail attachment as A3 3 6 Not used Do not chan...

Page 1000: ...l attachment 200 x 400 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x 400 3 Not used Do not change these settings 4 Line resolution of e mail attachment 400 x 400 0 Off 1 On Set...

Page 1001: ...d do not change the settings Switch 04 Not used do not change the settings Switch 05 Not used do not change the settings Switch 06 Not used do not change the settings Switch 07 Not used do not change...

Page 1002: ...t switches 680090 to 68009F H G3 2 bit switches 6800A0 to 6800AF H G3 3 bit switches 6800D0 H User parameter switch 00 SWUER_00 Not used 6800D1 H User parameter switch 01 SWUSR_01 Not used 6800D2 H Us...

Page 1003: ...al 0 Off 1 On 6800D4 H User parameter switch 04 SWUSR_04 Automatic report printout Bit 0 Automatic confidential reception report output 0 Off 1 On Bit 1 Automatic communication failure report and tran...

Page 1004: ...switch 06 SWUSR_06 Bits 0 to 5 Not used Bit 6 Scan sequence in Book transmission 0 Left page then right page 1 Right page then left page Bit 7 Not used 6800D7 H User parameter switch 07 SWUSR_07 Bits...

Page 1005: ...eceived while acting as a forwarding station 0 Off 1 On Bit 7 Polling Standby duration 0 Once 1 No limit 6800DC H User parameter switch 12 SWUSR_0C Not used 6800DD H User parameter switch 13 SWUSR_0D...

Page 1006: ...r feed station 1 0 0 4th paper feed station 1 0 1 LCT Other settings Not used Bits 3 and 4 Not used Bit 5 Using the cassette specified by bits 0 1 and 2 above only 0 On 1 Off Bits 6 and 7 Not used 680...

Page 1007: ...stered both are selected The Group button reflects either email or fax input mode All registered members are released regardless of the entry mode If both email fax are registered both are released Bi...

Page 1008: ...h is not printed on the user parameter list 0 The machine will not print any received files until paper is added 1 The machine will use other cassettes to print received files that are not specified b...

Page 1009: ...tion notice request message 0 Disabled print only when error occurs 1 Enabled Bit 1 Respond to e mail reception acknowledgment request 0 Disabled 1 Enabled Bit 2 Not used Bit 3 File format for forward...

Page 1010: ...1 24 hours 1 0 File retention impossible 1 1 72 hours Bits 2 to 7 Not used 6800E9 H User parameter switch 25 SWUSR_19 Bit 0 and 1 Not used Bit 2 Not used Bit 3 Not used Bit 4 RDS operation 0 Not acce...

Page 1011: ...SP3 101 6801B0 to 6801B9 H Own fax PABX extension number 6801BA to 6801C3 H Own fax number PSTN 6801C4 to 6801D7 H Own fax number ISDN G4 Not used 6801D8 to 6801E3 H The first subscriber number ISDN G...

Page 1012: ...day and so on until 06 Sunday 680394 H Optional equipment Read only Do not change the settings Bit 0 Page Memory 0 Not installed 1 Installed Bit 1 SAF Memory 0 Not installed 1 Installed Bits 2 to 7 No...

Page 1013: ...Redirect server Main Max 128 characters ASCII 69EE84 H Redirect server Sub Max 128 characters ASCII 69EF04 H Registrar server Main Max 128 characters ASCII 69EF84 H Registrar server Sub Max 128 charac...

Page 1014: ...al tone detection frequency Lower Limit Low Defaults NA 60 EU 90 ASIA 90 6BEC02 H Dial tone detection waiting time 20 ms Defaults NA 64 EU 64 ASIA 64 6BEC03 to 6BEC04 Dial tone detection monitoring ti...

Page 1015: ...ller board The MBU contains the ROM and SRAM Also the FCU has an NCU circuit Fax Options Extra G3 Interface option This provides one more analog line interface This allows full dual access Two extra G...

Page 1016: ...cation Control Engine CPU Data compression and reconstruction DCR DMA control Clock generation DRAM backup control Modem FAME V 34 V33 V17 V 29 V 27ter V 21 and V 8 DRAM The 16 MB of DRAM is shared as...

Page 1017: ...er parameters are kept on the MBU board ROM 3MB flash ROMs for system software storage 2MB 16bit x 1MB 1MB 16bit x 512K SRAM The 256 KB SRAM for system and user parameter storage is backed up by a lit...

Page 1018: ...common SG 3 board This makes the total board structure smaller But the specifications of the SG3 board do not change NCCP New Communication Control Processor Controls the SG3 board CPU RU30 DPRAM Dua...

Page 1019: ...flash ROM for SG3 software storage and modem software storage SDRAM 4Mbyte DRAM shared between ECM buffer line buffer and working memory AFE Analog Front End Analog processing CODEC COder DECoder A D...

Page 1020: ...The base copier s scanner scans the original at the selected resolution in inch format The IPU processes the data and transfers it to the FCU When scanning a fax original the IPU uses the MTF independ...

Page 1021: ...g parameter settings programmed in the fax unit s scanner bit switches not the copier s SP modes Then the FCU stores the data in page memory and compresses the data for transmission The NCU transmits...

Page 1022: ...o the IPU If the optional G3 unit is installed the line that the message comes in on depends on the telephone number dialled by the other party the optional G3 unit has a different telephone number fr...

Page 1023: ...ce at the same time through the two or three lines at once Option Available Line Type Available protocol Combinations Standard only PSTN G3 Extra G3 Interface Unit single PSTN PSTN G3 G3 Extra G3 Inte...

Page 1024: ...sever can be used for the fax transmission in many times More than one document and the scanned document can be combined into one file and then the file can be transmitted When using the document ser...

Page 1025: ...between T 37 simple mode and full mode is as follows Function T 37 Simple Mode T 37 Full Mode Resolution 200 x 100 200 x 200 200 x100 200 x 200 200 x 400 400 x 400 if available RX Paper Width A4 A4 B...

Page 1026: ...d files image tiff Content Transfer Encoding Base 64 7 bit 8 bit Quoted Printable Message Body MIME converted TIFF F MIME standards specify how files are attached to e mail messages Direct SMTP Transm...

Page 1027: ...ing IFAX SW09 Maximum number of attempts to the same destination Secure Internet Transmission SMTP Authentication User Tools System Settings File Transfer SMTP Authentication POP Before SMTP User Tool...

Page 1028: ...he user wishes to limit this feature so that the machine will only deliver mail from designated senders the machine s Auth E mail RX feature must be set User Tools Facsimile Features E mail Settings S...

Page 1029: ...machine prints an error report and sends information about the error by e mail to the sender address specified in the From or Reply to field of the message If there is an incomplete received message i...

Page 1030: ...ecure Internet Reception To enable password encryption and higher level security User Tools System Settings File Transfer POP3 IMAP4 Settings Encryption set to On Transfer Request Request By Mail For...

Page 1031: ...efixed with an Urgent or High notation How the Subject Differs According to Mail Type Mail Type Item 1 Item 2 Item 3 Subject Entry Entry Condition Fax Message No File No No Subject Entry 1 CSI RTI 2 R...

Page 1032: ...ation Error Message No xxxx From CSI RTI Items 1 2 and 3 in the table above are in the Subject Subjects Displayed on the PC E mail Messages After entering the subject you can enter a message with Sub...

Page 1033: ...achine will not respond to the request unless the two conditions below are met The other party s machine must be set up to respond to the confirmation request The other party s machine must support MD...

Page 1034: ...eceipt reports an error the journal is annotated with an E in the Result column The arrival of the return receipt is not recorded in the journal as a separate communication Its arrival is only reporte...

Page 1035: ...Level Raise the level by selecting a higher setting if too many transmission errors are occurring on the network If TCP UDP is enabled on the network raise this setting on the T 30 machine Increasing...

Page 1036: ...RDF Face up Single sided document Length 128 1200 mm 5 0 47 2 ins Width 105 297 mm 4 1 11 7 inch Double sided document Length 128 432 mm 5 0 17 inch Width 105 297 mm 4 1 11 7 inch Scanning Method Flat...

Page 1037: ...th ECM Modulation V 34 V 33 V 17 TCM V 29 QAM V 27ter PHM V 8 V 21 FM Data Rate G3 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Automatic fallback I O Rate With...

Page 1038: ...e Unit is installed Item Standard Quick Dial 2000 Groups 100 Destination per Group 500 Destinations dialed from the ten key pad overall 500 Programs 100 Auto Document 6 Communication records for Journ...

Page 1039: ...ory With the Expansion Memory Memory Transmission files 400 400 Maximum number of pages for memory transmission 1000 1000 Memory capacity for memory transmission see the Note below 320 2240 Measured u...

Page 1040: ...n speed 10 Mbps Correspondent device E mail server Line conditions No terminal access Document Size Maximum message width is A4 LT Note To use B4 and A3 width IFAX SW00 Bit 1 B4 and or Bit 2 A3 must b...

Page 1041: ...memory required Original size Maximum A3 or 11 x 17 DLT Maximum scanning size Standard A3 297mm x 432mm Irregular 297mm x 1200mm Transmission protocol Recommended T 38 Annex protocol TCP UDP IP commun...

Page 1042: ...D361 D017 D018 D019 D020 D510 D084 D085 6 Included with fax unit MBU 7 Speaker 1 CCU I F Board D361 3 Included with optional G3 unit G3 Board 4 G3 Board D361 5 Included with optional G3 unit Expansio...

Page 1043: ...ARDF DF3030 D366 ARDF DF3030 REVISION HISTORY Page Date Added Updated New None...

Page 1044: ......

Page 1045: ...ORS AND TRAILING EDGE SENSOR 5 1 3 3 ORIGINAL SET SENSOR 6 1 3 4 ORIGINAL SIZE SENSORS AND SKEW CORRECTION SENSOR 6 1 3 5 STAMP SOLENOID AND ORIGINAL EXIT SENSOR 7 1 4 ORIGINAL FEED DRIVE 8 1 4 1 FEED...

Page 1046: ...D366 ii SM 2 2 4 SKEW CORRECTION 21 2 2 5 ORIGINAL TRANSPORT AND EXIT 22 2 2 6 CONDITIONS FOR JAM DETECTION 23 3 SERVICE TABLES 25 3 1 DIP SWITCHES 25...

Page 1047: ...cedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols...

Page 1048: ......

Page 1049: ...RAY 1 1 1 REAR COVER 1 Open the left cover A 2 Open the original tray B 3 Rear cover C x 1 hook x 6 1 1 2 FRONT COVER AND ORIGINAL TRAY 1 Open the left cover 2 Rear cover Rear Cover 3 Front cover A x...

Page 1050: ...ents D366 2 SM 1 2 DOCUMENT FEED COMPONENTS 1 2 1 ORIGINAL FEED UNIT 1 Open the left cover 2 Original feed unit A 1 2 2 PICK UP ROLLER 1 Open the left cover 2 Original feed unit Original Feed Unit 3 P...

Page 1051: ...1 2 3 FEED BELT 1 Open the left cover 2 Original feed unit Original Feed Unit 3 Feed belt cover A spring x 1 When reassembling the feed belt cover make sure that the projection B of the feed belt cove...

Page 1052: ...Document Feed Components D366 4 SM 5 Feed belt E 1 2 4 SEPARATION ROLLER 1 Open the left cover 2 Separation roller cover A 3 Separation roller B x 1...

Page 1053: ...E BOARD AND DF POSITION SENSOR 1 Rear cover see Rear Cover 2 ARDF drive board A x 3 all s 3 DF position sensor with bracket B x 1 x 1 4 DF position sensor C hook x 2 1 3 2 ORIGINAL LENGTH SENSORS AND...

Page 1054: ...e Original Feed Unit 3 Original Tray see the Original Tray 4 Original feed in guide plate A x 3 5 Original set sensor bracket B x 1 6 Original set sensor C 1 3 4 ORIGINAL SIZE SENSORS AND SKEW CORRECT...

Page 1055: ...D366 x 1 x 1 1 3 5 STAMP SOLENOID AND ORIGINAL EXIT SENSOR 1 Open the ARDF 2 Remove the left edge of the platen sheet 3 Release the hook A 4 Open the original exit guide plate B 5 Stamp solenoid C x...

Page 1056: ...D366 8 SM 1 4 ORIGINAL FEED DRIVE 1 4 1 FEED MOTOR 1 Rear cover see Rear Cover 2 Feed motor with bracket A x 2 x 1 spring x 1 3 Feed motor B x 2 1 4 2 PICK UP SOLENOID 1 Rear cover see Rear Cover 2 Ha...

Page 1057: ...ed Drive SM 9 D366 ARDF DF3030 D366 3 Pick up solenoid B x 2 x 1 1 4 3 INVERTER SOLENOID 1 Rear cover see Rear Cover 2 Harness guide see Pick up Solenoid 3 Inverter solenoid A x 2 x 1 x 1 gear x 1 gea...

Page 1058: ...Original Feed Drive D366 10 SM 1 4 4 FEED CLUTCH 1 Rear cover see Rear Cover 2 Harness guide see Pick up Solenoid 3 Bracket A x 2 x 3 x 1 bushing x 1 spring x 1 4 Slide the bracket 5 Feed clutch B x 1...

Page 1059: ...366 ARDF DF3030 D366 1 4 5 TRANSPORT MOTOR 1 Rear cover see Rear Cover 2 Harness guide see Pick up Solenoid 3 Left cover sensor with bracket A x 1 x 1 4 Transport motor with bracket B x 2 x 1 spring x...

Page 1060: ...elt 3 Pick up Roller 4 Original Trailing Edge Sensor 5 Original Tray 6 Original Length Sensor 1 7 Original Length Sensor 2 8 Original Length Sensor 3 9 Inverter Roller 10 Junction Gate 11 Exit Roller...

Page 1061: ...030 D366 2 1 2 ELECTRICAL COMPONENT LAYOUT Sensors 1 Original Width Sensor 2 Skew Correction Sensor 3 Registration Sensor 4 Cover Sensor 5 Original Set Sensor 6 Exit Sensor 7 Original Sensor 8 Origina...

Page 1062: ...belt separation pick up and reverse table rollers 5 M2 Transport Drives the transport and exit rollers 1 Sensors S9 DF Position Detects whether the DF is lifted or not 9 S5 Skew Correction Detects th...

Page 1063: ...t Detects the leading edge of the original to turn on the junction gate solenoid and checks for original misfeeds Detects the trailing edge of the original to turn off the transport and feed motor and...

Page 1064: ...drive signals from the copier 6 2 1 3 DRIVE LAYOUT 1 Feed Motor 2 Pick up Roller 3 Separation Roller 4 Feed Belt 5 Skew Correction Roller 6 Feed Clutch 7 Transport Motor 8 Exit Roller 9 Registration R...

Page 1065: ...ensor M H Width Sensor L I Width Sensor LL and three original length sensors C Length Sensor S D Length Sensor M E Length Sensor L Based on the combined output of the length sensors and the width sens...

Page 1066: ...aper present LT North America A B Europe Asia For O mark which has superscripted number it is possible to change the original detection size with SP6 016 For example instead of LT O3 the machine can b...

Page 1067: ...ined before the image is scanned Auto Reduce Enlarge Centering Erase Center Border Booklet Image Repeat The originals follow this path 1 Length detection Scanning glass Inverter table 2 Inverter table...

Page 1068: ...unit A moves down At the same time the pick up solenoid is activated and the original table lifts until the original comes in contact with the pick up roller B The pick up roller then feeds the top s...

Page 1069: ...the leading edge of the paper gets to the skew correction roller skew in the original is removed A short time after the leading edge of the original turns on the skew correction sensor A the feed mot...

Page 1070: ...ginal exposure guide B and DF exposure glass C After scanning the original is fed out by the transport roller D and exit roller E Double Sided Originals After skew correction the feed and transport mo...

Page 1071: ...t tray G in the correct order Original Sensor During one to one copying copy paper is fed to the skew correction roller in advance while the original is still being scanned to increase the copy speed...

Page 1072: ...on too long The exit sensor does not turn off even if the original was fed by its length x 1 5 after the exit sensor turned on The skew correction sensor does not turn on even if the original was fed...

Page 1073: ...e run No original Two sided mode 100 speed 0 1 0 1 Free run With original One sided mode 32 speed 0 1 1 0 Free run With original Two sided mode 32 speed 0 1 1 1 Free run With original One sided mode 7...

Page 1074: ......

Page 1075: ...1 BIN TRAY BN3030 D367 1 BIN TRAY BN3030 REVISION HISTORY Page Date Added Updated New None...

Page 1076: ......

Page 1077: ...LL INFORMATION 1 1 1 SPECIFICATIONS 1 1 2 MECHANICAL COMPONENT LAYOUT 2 1 3 ELECTRICAL COMPONENT LAYOUT 3 1 4 ELECTRICAL COMPONENT DESCRIPTION 3 2 DETAILED SECTION DESCRIPTIONS 4 2 1 BASIC OPERATION 4...

Page 1078: ......

Page 1079: ...rd Size A5 Lengthwise to A3 HLT Lengthwise to DLT Non standard Size Paper Width 90 297 mm Paper Length 148 432 mm Paper Weight 60 105 g m 16 28 lbs Tray Capacity 125 sheets 80 g m 20 lbs Power Source...

Page 1080: ...COMPONENT LAYOUT D367 2 SM 1 2 MECHANICAL COMPONENT LAYOUT 1 Exit Rollers 2 Junction Gate Gear 3 Drive Gear 4 Paper Tray 5 Paper Sensor 6 Junction Gate Interchange Unit B413V500 WMF B413V501 WMF 1 2...

Page 1081: ...sor 2 1 bin Sorter Exit Tray LED located in the copier 1 4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No Sensors S1 Paper Detects when there is paper on the tray 1 LEDs LED1 1 Bin Exi...

Page 1082: ...h the junction gate to direct the paper to the tray C The junction gate solenoid turns off at the appropriate time after the paper is directed to the tray The main motor in the copier stops after the...

Page 1083: ...R REMOVAL SM 5 D367 1 Bin Tray BN3030 D367 3 REPLACEMENT AND ADJUSTMENT 3 1 PAPER SENSOR REMOVAL 1 Remove the 1 bin tray 2 Remove the 1 bin sorter unit A 3 Remove the paper sensor B 1 connector B413R1...

Page 1084: ......

Page 1085: ...BRIDGE UNIT BU3020 D368 BRIDGE UNIT BU3030 REVISION HISTORY Page Date Added Updated New None...

Page 1086: ......

Page 1087: ...HANICAL COMPONENT LAYOUT 2 1 3 ELECTRICAL COMPONENT LAYOUT 3 1 4 ELECTRICAL COMPONENT DESCRIPTION 4 1 5 DRIVE LAYOUT 5 2 DETAILED DESCRIPTION 6 2 1 JUNCTION GATE MECHANISM 6 3 REPLACEMENT AND ADJUSTME...

Page 1088: ......

Page 1089: ...SPECIFICATIONS Paper Size Standard sizes A6 lengthwise to A3 HLT to DLT Non standard sizes Width 100 to 305 mm Length 148 to 432 mm Paper Weight 52 g m2 135 g m2 16 lb 42 lb Power Source DC24 V 5 V fr...

Page 1090: ...HANICAL COMPONENT LAYOUT 1 Upper Exit Roller 2 Tray Exit Sensor 3 Junction Gate 4 Cooling Fan 5 1st Transport Roller 6 2nd Transport Roller 7 3rd Transport Roller 8 Left Exit Roller 9 Relay Sensor 10...

Page 1091: ...t BU3020 D368 1 3 ELECTRICAL COMPONENT LAYOUT 1 Left Guide Switch 2 Right Guide Switch 3 Junction Gate Solenoid 4 Tray Exit Sensor 5 Cooling Fan Motor 6 Relay Sensor 7 Bridge Unit Drive Motor 8 Bridge...

Page 1092: ...it 7 Sensors S1 Tray Exit Checks for misfeeds 4 S2 Relay Checks for misfeeds 6 Switches SW2 Right Guide Detects when the right guide is opened 2 SW3 Left Guide Detects when the left guide is opened 1...

Page 1093: ...T SM 5 D368 Bridge Unit BU3020 D368 1 5 DRIVE LAYOUT 1 Left Exit Roller 2 2nd Transport Roller 3 1st Transport Roller 4 Upper Exit Roller 5 3rd Transport Roller 6 Bridge Unit Drive Motor B417V502 WMF...

Page 1094: ...ge unit or to the finisher depending on which has been selected If the junction gate solenoid A has been activated the junction gate B points downward and directs the paper to the upper tray D dotted...

Page 1095: ...ng apart the bridge unit first take the unit out of the copier 3 1 BRIDGE UNIT DRIVE MOTOR REPLACEMENT 1 Remove the bridge unit from the copier See the Installation Procedure in the base copier manual...

Page 1096: ...2 screws See Bridge Unit Drive Motor Replacement 3 Remove the paper tray A 4 Remove the exit guide B 2 screws 5 Remove the tray exit sensor C 1 connector 3 3 RELAY SENSOR REPLACEMENT 1 Remove the brid...

Page 1097: ...DUPLEX UNIT AD3000 D369 DUPLEX UNIT AD3000 REVISION HISTORY Page Date Added Updated New None...

Page 1098: ......

Page 1099: ...COMPONENT 5 1 2 1 DUPLEX ENTRANCE SENSOR 5 1 2 2 DUPLEX EXIT SENSOR 6 1 2 3 DUPLEX TRANSPORT MOTOR 7 1 3 BY PASS UNIT 9 1 3 1 PAPER END SENSOR BYPASS 9 1 3 2 BY PASS FEED ROLLER 9 1 3 3 SEPARATION PAD...

Page 1100: ......

Page 1101: ...ted 6 The inside and the metal parts of the fusing unit become extremely hot while the printer is operating Be careful to avoid touching those components with your bare hands 7 To prevent a fire or ex...

Page 1102: ...ons and heat build up The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard used bat...

Page 1103: ...prevent damage to the machine This information provides tips and advice about how to best service the machine TRADEMARKS Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation...

Page 1104: ......

Page 1105: ...AND ADJUSTMENT 1 1 UNIT AND COVER 1 1 1 DUPLEX UNIT 1 Open the right door and right door of the optional paper tray unit or LCT 2 Connector cover A x 1 3 Disconnect the cable B 4 Release the rear link...

Page 1106: ...Unit and Cover D369 2 SM 1 1 2 BY PASS TRAY 1 Duplex unit Duplex Unit 2 Inner rear cover A x 3 3 Paper guide unit B tabs x 4...

Page 1107: ...Unit and Cover SM 3 D369 Duplex Unit AD3000 D369 4 Disconnect the by pass tray cable C x 1 5 Remove the front and rear pins D x 1 each...

Page 1108: ...Unit and Cover D369 4 SM 6 By pass tray E 1 1 3 RIGHT DOOR COVER 1 Duplex unit Duplex Unit 2 By pass tray By pass Tray 3 Right door cover x 4...

Page 1109: ...Electrical Component SM 5 D369 Duplex Unit AD3000 D369 1 2 ELECTRICAL COMPONENT 1 2 1 DUPLEX ENTRANCE SENSOR 1 Duplex unit Duplex Unit 2 Open the duplex inner guide unit A 3 Duplex outer guide B x 1...

Page 1110: ...omponent D369 6 SM 4 Duplex entrance sensor bracket C x 1 x 1 5 Duplex entrance sensor D hooks 1 2 2 DUPLEX EXIT SENSOR 1 Duplex unit Duplex Unit 2 Paper guide unit By pass Tray 3 Duplex exit sensor b...

Page 1111: ...Component SM 7 D369 Duplex Unit AD3000 D369 4 Duplex exit sensor B hooks 1 2 3 DUPLEX TRANSPORT MOTOR 1 Duplex unit Duplex Unit 2 Right door cover Right Door Cover 3 Duplex transport motor bracket A x...

Page 1112: ...Electrical Component D369 8 SM 4 Duplex transport motor B x 2...

Page 1113: ...t Duplex Unit 2 By pass Tray By pass Tray 3 Right door cover Right Door Cover 4 Release the hook A 5 Sensor base B x 1 6 Paper end sensor bypass C hooks 1 3 2 BY PASS FEED ROLLER 1 Duplex unit Duplex...

Page 1114: ...PAD 1 Duplex unit Duplex Unit 2 By pass Tray By pass Tray 3 Right door cover Right Door Cover 4 By pass feed roller By pass Feed Roller 5 By pass transport motor bracket By pass Transport Motor 6 By p...

Page 1115: ...By pass Unit SM 11 D369 Duplex Unit AD3000 D369 8 By pass tray bar C x 4 x 1 x 1 9 Paper guide D x 2 1 Separation pad E hook x 2 spring x 1...

Page 1116: ...Duplex transport roller 2 6 Duplex exit sensor 7 Duplex transport roller 3 8 Standard tray 9 Inverter tray To print on the second side the paper exit inverter roller inverts the paper from the fusing...

Page 1117: ...A drives the following Paper exit inverter roller B The duplex bypass motor C drives the following Duplex transport roller 1 D Duplex transport roller 2 E Duplex transport roller 3 F The duplex entra...

Page 1118: ...ck system for duplex printing The drawing above right shows the paper feed for duplex printing The junction gate solenoid which is in the interchange unit opens or closes the junction gate A If the du...

Page 1119: ...ATION Up to A4 LT 81 2 x 11 LEF There are three sheets of paper in the paper feed path at the same time The interleave method is used The drawing above shows the paper movement with the interleave met...

Page 1120: ...two sheets of paper in the paper feed path at the same time The interleave method is used For sheets longer than 400 mm there is no interleaving The drawing above shows the paper movement with the int...

Page 1121: ...BYPASS TRAY BY3000 D370 BYPASS TRAY D370 REVISION HISTORY Page Date Added Updated New None...

Page 1122: ......

Page 1123: ...1 2 ELECTRICAL COMPONENTS 3 1 2 1 PAPER SIZE SENSOR BYPASS 3 1 2 2 PAPER END SENSOR BYPASS 4 1 2 3 BY PASS TRAY MOTOR 5 1 3 FEED 6 1 3 1 BY PASS FEED ROLLER 6 1 3 2 SEPARATION PAD 6 2 DETAILED SECTIO...

Page 1124: ......

Page 1125: ...URE SAFETY Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols Se...

Page 1126: ......

Page 1127: ...4 x 2 Duplex Model 1 Remove the connector cover x 1 2 Disconnect the cable 3 Release the front and rear link x 1 4 Remove the duplex unit 5 Remove the inner rear cover x 2 6 Remove the paper guide uni...

Page 1128: ...Tray D370 2 SM 2 Remove the pins A x 1 each 3 By pass tray B x 1...

Page 1129: ...y BY3000 D370 1 2 ELECTRICAL COMPONENTS 1 2 1 PAPER SIZE SENSOR BYPASS 1 By pass tray unit By pass Tray Unit 2 By pass tray Paper Tray 3 Pin A x 1 4 Pin cover B 5 By pass tray top cover C 6 Paper size...

Page 1130: ...h faces the projection A of the left side fence bar 3 Reassemble the copier 4 Plug in and turn on the main power switch 5 Check this switch operation with SP5803 030 By pass paper size Input Check Dis...

Page 1131: ...y BY3000 D370 2 By pass feed unit A x 4 x 1 x 2 3 Sensor base B x 1 hooks 4 Paper end sensor bypass C hooks 1 2 3 BY PASS TRAY MOTOR 1 By pass tray unit By pass Tray Unit 2 By pass feed unit Paper End...

Page 1132: ...aper feed unit Paper End Sensor Bypass 3 Sensor base Paper End Sensor Bypass 4 By pass feed roller A 1 3 2 SEPARATION PAD 1 By pass tray unit By pass Tray Unit 2 By pass paper feed unit Paper End Sens...

Page 1133: ...Feed SM 7 D370 Bypass Tray BY3000 D370 6 Separation pad D spring x 1...

Page 1134: ...pass Tray Motor Drives the paper feed roller 2 Paper End Sensor Bypass Informs the copier printer when the by pass tray runs out of paper 3 By pass Feed Roller Feeds paper from the by pass tray 4 Pape...

Page 1135: ...er C via the gear The by pass tray has the separation pad system The spring D under the separation pad E pushes the paper against the feed roller As a result the by pass feed roller C and separation p...

Page 1136: ...per has been placed in the bypass tray by the signal output from the board However the copier cannot determine the paper length from the by pass tray hardware Display on the LCD Paper Size Display Pap...

Page 1137: ...INTERCHANGE UNIT TYPE 3350 D371 INTERCHANGE UNIT TYPE 3350 REVISION HISTORY Page Date Added Updated New None...

Page 1138: ......

Page 1139: ...1 REPLACEMENT AND ADJUSTMENT 1 1 1 ELECTRICAL COMPONENT 1 1 1 1 INTERCHANGE MOTOR 1 1 1 2 JUNCTION GATE JAM SENSOR 2 2 DETAILED SECTION DESCRIPTIONS 3 2 1 COMPONENT LAYOUT 3 2 1 1 MECHANICAL COMPONENT...

Page 1140: ......

Page 1141: ...URE SAFETY Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols Se...

Page 1142: ......

Page 1143: ...1 REPLACEMENT AND ADJUSTMENT 1 1 ELECTRICAL COMPONENT 1 1 1 INTERCHANGE MOTOR 1 Open the right cover A or right door if the duplex unit is installed 2 Right upper cover B x 3 3 Front right cover C hoo...

Page 1144: ...71 2 SM 5 Interchange motor bracket E x 3 gear x 1 timing belt x 1 6 Interchange motor F x 2 1 1 2 JUNCTION GATE JAM SENSOR 1 Interchange unit Interchange Motor 2 Sensor bracket A x 1 3 Junction gate...

Page 1145: ...Interchange Unit Type 3350 D371 2 DETAILED SECTION DESCRIPTIONS 2 1 COMPONENT LAYOUT 2 1 1 MECHANICAL COMPONENT LAYOUT 1 Junction Gate Solenoid 2 Paper Exit Inverter Roller 3 Junction Gate Jam Sensor...

Page 1146: ...Sensor The interchange motor drives the paper exit inverter roller and paper transport roller through the gears and timing belt This motor exits paper to the 1 bin tray if it is installed and 1 bin t...

Page 1147: ...Exit Tray or Bridge Unit The exit junction gate solenoid stays off and the paper is directed to the copier exit unit To the 1 bin Tray The junction gate solenoid turns on The paper is directed to the...

Page 1148: ......

Page 1149: ...500 SHEET FINISHER SR3050 D372 500 SHEET FINISHER SR3050 REVISION HISTORY Page Date Added Updated New None...

Page 1150: ......

Page 1151: ...R 8 1 3 2 TRANSPORT MOTOR 8 1 3 3 POSITIONING ROLLER ARM MOTOR 9 1 3 4 STAPLER MOVEMENT MOTOR 10 1 3 5 FRONT FENCE MOTOR 11 1 3 6 FEED OUT BELT MOTOR REAR FENCE MOTOR 11 1 4 BOARDS 13 1 4 1 MAIN BOARD...

Page 1152: ...ER MOVEMENT MOTOR INITIALIZATION 35 2 4 3 STAPLER ERRORS 36 2 5 PAPER OUTPUT 37 2 5 1 OVERVIEW 37 2 5 2 FEED OUT 40 2 5 3 FEED OUT BELT INITIALIZATION 41 2 5 4 FEED OUT BELT ERRORS 41 2 5 5 FEED OUT E...

Page 1153: ...ted 6 The inside and the metal parts of the fusing unit become extremely hot while the printer is operating Be careful to avoid touching those components with your bare hands 7 To prevent a fire or ex...

Page 1154: ...ons and heat build up The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard used bat...

Page 1155: ...prevent damage to the machine This information provides tips and advice about how to best service the machine Trademarks Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation...

Page 1156: ......

Page 1157: ...must be removed from the machine for these procedures The front and rear covers cannot be removed while the finisher is attached to the side of the machine 1 Disconnect the finisher I F cable A on the...

Page 1158: ...or A 2 Remove the front cover B x2 Release tab C after removing the screws then raise the bottom of the front cover to remove it 1 1 3 REAR COVER Preparation Disconnect the finisher Remove the finishe...

Page 1159: ...Procedures SM 3 D372 500 Sheet Finisher D372 1 1 4 TRANSPORT UNIT Preparation Remove Front cover Rear cover 1 Remove the paper output tray A x2 2 Remove the left top cover A x2 3 Remove the tray suppo...

Page 1160: ...Common Procedures D372 4 SM 4 Remove the screws of the end fence A x3 5 Release tabs B and C 6 Remove the end fence 7 Remove the main board A x 14 x4...

Page 1161: ...Common Procedures SM 5 D372 500 Sheet Finisher D372 8 Remove the positioning roller arm motor bracket A x2 9 Remove the transport unit A x3 Rear x2 Front...

Page 1162: ...ENTRANCE SENSOR Preparation Disconnect the finisher Remove the finisher from the side of the machine 1 Remove the sensor bracket A x1 2 Disconnect the entrance sensor B Pawls x4 x1 1 2 2 PAPER SENSOR...

Page 1163: ...Sensors SM 7 D372 500 Sheet Finisher D372 Remove the finisher from the side of the machine Remove the transport unit 1 Disconnect the sensor A x1 Pawls x3 x1...

Page 1164: ...Disconnect the finisher Remove the finisher from the side of the machine Remove the front cover 1 Remove the tray lift motor A x2 x1 1 3 2 TRANSPORT MOTOR Preparation Disconnect the finisher Remove th...

Page 1165: ...ing belt is set correctly Rotate the motor drive gear by hand and confirm that these rollers are turning 1 entrance roller 2 positioning roller and 3 return rollers The return rollers are the two smal...

Page 1166: ...ER MOVEMENT MOTOR Preparation Disconnect the finisher Remove the finisher from the side of the machine Remove the rear cover 1 Remove the main board A x 14 x4 2 Remove the stapler movement motor A x2...

Page 1167: ...finisher from the side of the machine Remove the transport unit 1 Remove the front fence motor A x1 x2 x1 1 3 6 FEED OUT BELT MOTOR REAR FENCE MOTOR Preparation Disconnect the finisher Remove the fini...

Page 1168: ...Motors D372 12 SM B 1st bracket x2 C 2nd bracket x2 D 3rd bracket 3 Remove the rear fence motor E x2 x1...

Page 1169: ...s SM 13 D372 500 Sheet Finisher D372 1 4 BOARDS 1 4 1 MAIN BOARD Preparation Disconnect the finisher Remove the finisher from the side of the machine Remove the rear cover 1 Remove the main board A x1...

Page 1170: ...5 OTHERS 1 5 1 STAPLER Preparation Remove the front cover 1 Remove the stapler A x1 x2 1 5 2 POSITIONING ROLLER Preparation Disconnect the finisher Remove the finisher from the side of the machine Rem...

Page 1171: ...eet Finisher D372 Remove the rear cover 1 Remove the left top cover A x2 2 Rotate drive gear B of the positioning roller arm motor to raise the positioning roller to its highest position 3 Remove the...

Page 1172: ...2 10 Bottom Fences 2 Tray Upper Limit Switch 11 Feed out Belt 3 Positioning Roller 12 Feed out Belt Pawls x2 4 Exit Roller 13 Tray Lift Motor 5 Return Roller 14 End Fence 6 Entrance Roller 15 Paper Se...

Page 1173: ...s see the other sections of this manual First the operator pulls out the tray extension 1 and selects the paper size and operation mode for the job Normal Shift or Stapling Paper Transport The entranc...

Page 1174: ...edge depressor solenoid 12 switches on and retracts the edge depressors just before the feed out belt pawls push the stack out The two stack edge depressors 13 lightly push down on the trailing edge...

Page 1175: ...racts the edge depressors and then switches off to allow the depressors to lower 3 The tray lift motor switches on lowers the tray slightly raises it to the start position and switches off 4 The front...

Page 1176: ...Overview D372 20 SM No What Happens sure that the stapler is at its home position...

Page 1177: ...Edge Depressors 9 Entrance Sensor 2 Positioning Roller 10 Mobile Fence 3 Exit Roller 11 Bottom Fences x2 4 Return Rollers 12 Feed Out Belts x2 5 Entrance Roller 13 Feed Out Belt Pawls x2 6 Bridge Unit...

Page 1178: ...rollers in the unit The entrance rollers 2 take the paper from the copier and feed it to the exit rollers 3 where the paper drops onto the jogging and stapling tray The return rollers 4 rotate in the...

Page 1179: ...ed The transport motor slows down to match the speed of the main machine s exit roller At the same time the positioning roller motor accelerates briefly lowers the positioning roller arm and then stop...

Page 1180: ...transport motor speed accelerates to 600 mm s after the leading edge of the sheet passes the entrance sensor and feeds 21 5 mm After the trailing edge goes 96 mm past the entrance sensor the transport...

Page 1181: ...on and rotates the positioning roller to home position The positioning roller arm motor switches on lowers the positioning roller arm raises the positioning roller to the up position and then stops wh...

Page 1182: ...backward The diagram above shows the positions of the side fences 1 When the copier exit sensor signals that that a sheet of paper has been sent from the copier to the finisher both fence motors swit...

Page 1183: ...ode the stack is output regardless of whether the document has finished printing or not In stapling mode the side fence that jogs the side of the stack stops and waits for stapling to end After stapli...

Page 1184: ...ob At the end of the job every set is stacked on the output tray neatly offset by 30 mm making them easy to separate Normal Non Shift Mode The diagram above illustrates the operation of the side fence...

Page 1185: ...on the type of stapling selected for the job One staple front oblique front straight rear oblique rear straight Two staples at two positions Staple Mode 1 Staple In the One Staple Mode one side fence...

Page 1186: ...tialization is not executed if the paper sensor on the stapling tray detects paper present Fence HP Sensor OFF The fence motor switches on until the HP sensor goes ON advances 0 25 mm then switches OF...

Page 1187: ...top cover or the stapler door triggers the initial check and restores normal operation if no problems are detected At the second occurrence after an SC code is issued cycling the main machine off on m...

Page 1188: ...stment mm ON ON OFF OFF 2 0 ON OFF ON ON 1 5 ON OFF ON OFF 1 0 ON OFF OFF ON 0 5 ON OFF OFF OFF 0 0 OFF ON ON ON 3 5 OFF ON ON OFF 3 0 OFF ON OFF ON 2 5 OFF ON OFF OFF 2 0 OFF OFF ON ON 1 5 OFF OFF ON...

Page 1189: ...Rail 6 Trip Plate Center 3 Driver Gear Timing Belt 7 Trip Plate Front 4 Stapler Movement Motor 8 Stapler HP Sensor The illustration below shows how the stapler moves during each stapling mode When the...

Page 1190: ...Stapling D372 34 SM Staple Positions Front Oblique Stapling 1 Staple Front Straight Stapling 1 Staple Rear Straight Stapling 1 Staple 2 Staples Rear then Front...

Page 1191: ...feed the staples to the clincher 2 that performs the stapling The pressure of the plunger 11 feeds the next staple for firing A staple supply pawl below the staple sheet moves to the front and back to...

Page 1192: ...e position the stapler HP sensor does not go ON even after the stapler movement motor has been on long enough to move the stapler into the home position Stapler is out of staples At power on if staple...

Page 1193: ...lts 3 and 4 The rear pawl 5 and front pawl 6 attached to the rear and front belts push the stack out of the finisher after stapling The feed out belt motor also drives the timing belt and shaft 7 that...

Page 1194: ...dge of each sheet against these fences When the stack is ready to be moved to the output tray the mobile fence 6 pushes the stack to the right The rear pawl 4 and front pawl 5 mounted on the rear and...

Page 1195: ...e front and rear pawls 5 and 6 behind the stack so they can push the stack out of the finisher In the right illustration after stack output The mobile fence driven by its cam follower and lever below...

Page 1196: ...ready to be output The output belt pawls are at their home positions A The mobile fence B is at its home position between the front and rear bottom fences C The mobile fence pushes the stack to the ri...

Page 1197: ...ter clockwise until the HP goes ON and then stops This is the home position 2 5 4 FEED OUT BELT ERRORS A feed out belt error can occur in two cases The feed out belt HP sensor does not go OFF even aft...

Page 1198: ...railing edges of the stacks are catching on the end fence and not falling straight down onto the tray When the feed out belt pawls A push a stack of paper B onto the tray C a bend D forms at the trail...

Page 1199: ...y 6 mm the distance that the pawls must push the trailing edge of the stack The extra 6 mm forces the edge of the stack to bend more so it will snap down with more force and not catch on the end fence...

Page 1200: ...s and lowers the output tray 2 The edge depressors 3 lightly press down on the trailing edges of stacks already on the tray to keep them down against the end fence When the actuator on the bottom of t...

Page 1201: ...e tray lift motor switches on 300 ms for shift mode 500 ms for stapling mode lowers the output tray stops then waits to receive the stack Just before a stack falls onto the output tray the edge depres...

Page 1202: ...ecessary to move the tray up or down After 200 ms if the paper height sensor is ON the tray lift motor switches ON and raises the tray If the paper height sensor is OFF the tray lift motor lowers the...

Page 1203: ...ay and edge depressors operate together Stack Output to Tray The feed out motor switches on and starts to move the feed out belts and pawls pushing the stack toward the output tray The tray motor swit...

Page 1204: ...pawls move to their home positions and stop The sequence starts again with the next finished stack 2 6 3 TRAY INITIALIZATION The following sequence occurs at power on depending on the states of the p...

Page 1205: ...ay lift motor if the tray full sensor or paper height sensors fail The table below shows how the state of the two sensors and one switch signal an error Tray Upper Limit SW Tray Full Sn Paper Hgt Sn W...

Page 1206: ...ft Motor Error is issued To recover from an error At the first occurrence of the error after a paper jam error opening and closing either the top cover or the stapler door triggers the initial check a...

Page 1207: ...r 4 Stapler Movement Motor 17 Feed Out Belt Motor 5 Entrance Sensor 18 Output Tray Full Sensor 6 Stapling Tray Paper Sensor 19 Rear Fence Motor 7 Front Fence HP Sensor 20 Positioning Roller HP Sensor...

Page 1208: ...6 Transport Motor Drives all the rollers in the finisher entrance roller positioning roller return rollers exit roller M7 Tray Lift Motor Raises and lowers the output tray M8 Stapler Motor The motor i...

Page 1209: ...ls the tray lift motor to lower the tray S5 Positioning Roller HP Sensor Detects the HP of the positioning roller when it is up S6 Rear Fence HP Sensor Detects the HP of the rear fence at the back of...

Page 1210: ...ened or closed SW3 Tray Upper Limit Switch If the tray becomes full the top of the stack will push up a plate that activates this switch and switches off the finisher This is a backup feature that wil...

Page 1211: ...Electrical Components SM 55 D372 500 Sheet Finisher D372 2 7 3 TIMING CHARTS The first flowchart below is the operational timing chart for shift mode the second chart is for stapling mode Shift Mode...

Page 1212: ...2 Remove jammed paper or staple 3 Close the top cover or stapler door 1st Occurrence Jam Error 1 Open top cover or stapler door 2 Remove jammed paper or staple 3 Close the top cover or stapler door 2n...

Page 1213: ...times the length of the paper size signaled by the main machine Solution 3 Paper in paper path Problem Occurs at power on or after the top cover or stapler door has been closed After the top or staple...

Page 1214: ...de fence motor remained on for 50 pulses to move the fence toward the rear The front side fence HP sensor did not switch from OFF to ON after the front side fence motor remained on for 420 pulses Solu...

Page 1215: ...after the stapler movement motor ran for 5600 pulses Solution 10 Stapler motor error Problem Occurs during staple supply to the stapler The stapler operation stapling did not end after 600 ms A staple...

Page 1216: ...op cover 16 Stapler cover open Problem The stapler cover remained open longer than 2 ms Solution Close the stapler cover 17 Tray upper limit switch is ON Problem The tray upper limit switch remained o...

Page 1217: ...Electrical Components SM 61 D372 500 Sheet Finisher D372 No Error Problem Solution Solution DFU 20 Abnormal data transfer Problem A problem has been detected at ASAP during data transmission Solution...

Page 1218: ...Up to 253 g m2 220K without shift Stapling Stack Height for Stapling 50 sheets A4 LT and smaller 30 sheets B4 LG and larger Size A3 SEF to B5 SEF can be mixed if same width Stack Thickness 64g m2 45...

Page 1219: ...Sheets 25 to 8 A4 B5 LT SEF 2 to 9 Sheets 55 to 27 10 to 30 Sheets 25 to 8 A3 B4 DLT LG Stacking Non Stapling Mode Vertical 15 mm or less Horizontal 15 mm or less Jogging Precision 2 to 30 Sheets 2 m...

Page 1220: ......

Page 1221: ...PRINTER SCANNER OPTION D383 PRINTER SCANNER OPTION REVISION HISTORY Page Date Added Updated New 3 05 28 2008 Controller Board Slots...

Page 1222: ......

Page 1223: ...ROLLER OPTIONS 14 1 3 1 IEEE 1284 INTERFACE BOARD B679 14 1 3 2 IEEE 802 11A G D377 15 1 3 3 BLUETOOTH UNIT B826 19 1 3 4 POSTSCRIPT 3 UNIT D383 20 1 3 5 GIGABIT ETHERNET G831 1 1 4 CHECK ALL CONNECTI...

Page 1224: ......

Page 1225: ...inside and the metal parts of the fusing unit become extremely hot while the machine is operating Be careful to avoid touching those components with your bare hands 7 To prevent a fire or explosion ke...

Page 1226: ...and heat build up The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or an equivalent type recommended by the manufacturer Discard used batteri...

Page 1227: ...injury or damage to the machine or other property Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine This informat...

Page 1228: ...Other product names used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rights involved with those marks...

Page 1229: ...Scanner Unit on the D018 D020 Printer Scanner Unit 256 MB memory These items are available as options for the Monochrome Scanner Unit D017 D019 1 1 1 INTERFACE BOARD SD CARD SLOTS The machine controll...

Page 1230: ...h the exception of the HDD Encryption unit or VM SD card should be installed in Slot 1 If more than one application is to be used move the applications to the same SD card with SP5873 SD Card Slot 2 F...

Page 1231: ...SD card slots are available The VM application SD card and HDD Encryption Unit SD Card must be installed in Slot 2 lower Other applications should be installed in Slot 1 upper If more than one applic...

Page 1232: ...ller Board Slots D383 4 SM No SD Card Appliacations D383 Printer Unit Type 3350 D383 D383 Printer Scanner Unit Type 3350 D383 D383 RPCS Printer Unit Type 3350 D383 D383 Scanner Enhance Option Type 335...

Page 1233: ...Unit Type 3350 For customers who require only basic copying and printing and the RPCS printer language The HDD is not required but the 256 MB memory must be installed Printer Unit Type 3350 For custom...

Page 1234: ...or the Printer Scanner Unit Enhance Options There are two enhance options Printer Enhance Option Type 3350 Updates the RPCS unit by adding PCL Scanner Enhance Option Type 3350 Updates the RPCS unit o...

Page 1235: ...vided in the kits However one memory unit is required for the installation of every print unit 2 The HDD can be installed anytime as a separate option If an HDD unit has already been installed it does...

Page 1236: ...383 8 SM 1 2 3 PRINTER PRINTER SCANNER UNIT INSTALLATION Turn off the main power switch and disconnect the power supply cord 1 Remove the application cover A x1 2 Remove the controller board B x3 3 In...

Page 1237: ...Insert the SD card A in SD card Slot 1 upper 7 Cycle the machine power off on 8 Format the HDD with SP5832 1 9 Do SP5853 to copy the preset stamp data from the firmware to the hard disk 10 Do SP5846 0...

Page 1238: ...ection 15 Connect the USB cable to the USB connection 16 Remove the 1st 2nd 4th and 5th blank key tops The 3rd blank keytop from the top is reserved for the Fax keytop Do not remove it at this time 17...

Page 1239: ...ne that previously had no HDD The first time the machine power is turned on with the new HDD installed the system automatically takes the address book from the NVRAM and writes it on the new HDD Howev...

Page 1240: ...rinter Unit SD card is in SD card the upper slot 3 Put the empty SD card Printer Enhance Option or Scanner Enhance Option D383 in the lower slot 4 Turn the main switch on 5 Go into the SP mode and do...

Page 1241: ...destination card should have the largest amount of space available so it can hold as many other applications as possible The VM Card can be neither merged nor moved to another SD card This card must b...

Page 1242: ...the main power switch and disconnect the power supply cord 1 Remove the application cover x1 2 Remove the cover A of the board slot x1 3 Install the interface board B x2 knob screws Use a screwdriver...

Page 1243: ...Interface Board 1 2 Antenna Cables 2 3 Antenna Clamps 8 Installation Turn off the main power switch and disconnect the power supply cord 1 Remove the plastic application cover x1 2 Remove the cover A...

Page 1244: ...ssure reliable data sending and receiving Antenna 1 must be installed on the front left corner of the machine 2 Remove the seals from of the cable clamps and attach them to the left side of the machin...

Page 1245: ...el You need this setting when Ad Hoc Mode is selected Range 1 to 14 default 11 The allowed range for the channel settings may vary for different countries 8 Do the WEP Encryption Setting The WEP Wired...

Page 1246: ...AN The following SP commands and UP modes can be set for IEEE 802 11b SP No Name Function 5840 006 Channel MAX Sets the maximum range of the channel settings for the country 5840 007 Channel MIN Sets...

Page 1247: ...rn off the main power switch and disconnect the power supply cord 1 Remove the plastic application cover x1 2 Remove the cover A of board slot x1 3 Attach the interface board B to the controller board...

Page 1248: ...st No Description Quantity 1 PostScript 3 Emulation SD Card D383 1 2 Decal 1 Installation Turn off the main power switch and disconnect the power supply cord 1 Remove the plastic application cover A x...

Page 1249: ...Ethernet G381 1 2 Ferrite Core 1 Installation 1 Switch the machine off 2 Remove the plastic application cover x1 3 Remove the board cover A x 2 4 Insert the Gigabit Ethernet Board B into the slot and...

Page 1250: ...cord and turn on the main switch 2 Go into the printer user mode and print the configuration page User Tools Printer Settings List Test Print Config Page The same data can also be printed with printe...

Page 1251: ...0H 007 Bit SW 7 00H 1001 008 Bit SW 8 00H Adjusts the bit switch settings Note These bit switches are currently not used SP Number Name Function Setting Clear setting 001 Initialize Printer System Ini...

Page 1252: ...156 PDF 162 PS 151 RTIFF 157 BMLinks 163 RPDL 152 PCL 156 PICTBRIDGE 164 R98 153 PCLXL 159 FONT 180 R16 154 MSIS 160 FONT1 181 RPGL 155 MSIS OPT 161 FONT2 182 7910 FONT3 183 7911 PDL Version Informat...

Page 1253: ...sing TWAIN Sets the system not to use the network TWAIN scanner driver 0 Not forbidden can use TWAIN 1 Forbid using TWAIN driver SP Number Name Function Setting Compression level grayscale 2021 These...

Page 1254: ...Scanner Service Tables D383 6 SM Compression Notch Assignment...

Page 1255: ...ent Fonts PCL TrueType 10 Intellifont 35 International 13 Bitmap 1 PS3 Option fonts PS3 Connectivity Std RJ 45 network port 100BASE TX 10BASE T USB 2 0 Option IEEE802 11a g g Wireless LAN Bluetooth IE...

Page 1256: ...Standard applied IEEE802 11a g g Speed Distance 11 Mbps 140 m 153 yd 5 5 Mbps 200 m 219 yd 2 Mbps 270 m 295 yd Data transmission rates 1 Mbps 400 m 437 yd Network protocols TCP IP Apple Talk NetBEUI I...

Page 1257: ...Delivery Scanner A4 LEF Text 200 dpi MH Compression Available scanning Resolution Range 100 to 1200 dpi when used as a Network TWAIN scanner 100 200 300 400 600 dpi when used as a network delivery sc...

Page 1258: ...IPS platforms The PS3 drivers are all genuine AdobePS drivers except for Windows 2000 XP Server 2003 Vista which uses Microsoft PS A PPD file for each operating system is provided with the driver Util...

Page 1259: ...and LAN Fax Cover Sheet Editor PS Utility for Mac This software provides several convenient functions for printing from Macintosh clients Acrobat Reader A utility that allows reading PDF files Scanne...

Page 1260: ......

Page 1261: ...INTERNAL SHIFT TRAY SH3010 D385 INTERNAL SHIFT TRAY SH3010 REVISION HISTORY Page Date Added Updated New None...

Page 1262: ......

Page 1263: ...ION DESCRIPTIONS 3 2 1 BASIC OPERATION 3 2 2 PRIMARY MECHANISMS 4 2 2 1 TRAY SHIFT 4 2 2 2 HALF TURN DETECTION 5 3 REPLACEMENT AND ADJUSTMENT 6 3 1 TRAY COVER REPLACEMENT 6 3 1 1 TRAY COVER REMOVAL 6...

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Page 1265: ...wise to A3 HLT lengthwise to DLT Non standard Size Paper Width 90 297 mm Paper Length 148 432 mm Paper Weight 60 105 g m 16 28 lbs Tray Capacity 125 sheets 80 g m 20 lbs B4 or larger 250 sheets 80 g m...

Page 1266: ...COMPONENT LAYOUT D385 2 SM 1 2 COMPONENT LAYOUT 1 Half Turn Sensor 2 Tray Cover 3 Slip Disc 4 Tray Motor 5 Driver PCB B459D101 WMF B459D102 WMF 1 2 3 4 1 4 5...

Page 1267: ...LED SECTION DESCRIPTIONS 2 1 BASIC OPERATION The shift tray allows copies to be sorted into separate piles on one tray From the left right movement of the tray cover A the piles of copies are offset i...

Page 1268: ...otational center of the disc However there is an off centered white square attached to the top surface of the disc When the tray cover is attached to the unit this square fits into a groove D approxim...

Page 1269: ...edge of the disc opposite the tray motor The sensor is positioned so that the rim of the disc passes between the LED and photo diode when the disc turns While the motor B is rotating the disc and movi...

Page 1270: ...TRAY COVER ATTACHMENT NOTE The right side of the tray cover should be attached first 1 Fit the pawls C just below the cover fin around the thin bar D on the shift tray 2 Align the square E so that it...

Page 1271: ...H3010 D385 3 2 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT 3 2 1 REPLACING THE TRAY MOTOR 1 Remove the slip disc A 2 Remove the tray motor B from the motor holder 1 connector 3 2 2 REPLACING THE HALF...

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