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10. Troubleshooting

186

Summary of Contents for Aficio MP C6503SP

Page 1: ... Safety Information in Read This First before using the machine Information for This Machine Troubleshooting Adding Paper and Toner Web Image Monitor Document Server Scan Print Fax Copy Getting Started What You Can Do with This Machine User Guide ...

Page 2: ......

Page 3: ...thout Paper 19 Sending and Receiving Faxes via the Internet 21 Sending and Receiving Faxes by Using the Machine without Fax Unit Installed 22 Using the Facsimile and the Scanner in a Network Environment 23 Embedding Text Information in Scanned Files 23 Preventing Information Leakage Security Functions 24 Centrally Controlling Scan Conditions and Distribution 25 Monitoring and Setting the Machine U...

Page 4: ...isplayed 73 User Code Authentication Using the Control Panel 73 Logging In Using the Control Panel 73 Logging Out Using the Control Panel 74 Placing Originals 76 Placing Originals on the Exposure Glass 76 Placing Originals in the Auto Document Feeder 76 3 Copy Basic Procedure 79 Auto Reduce Enlarge 80 Duplex Copying 82 Specifying the Original and Copy Orientation 83 Combined Copying 85 One Sided C...

Page 5: ...rinter Driver Properties 106 Standard Printing 107 When Using the PCL 6 Printer Driver 107 Printing on Both Sides of Sheets 108 When Using the PCL 6 Printer Driver 108 Types of Two sided Printing 108 Combining Multiple Pages into Single Page 109 When Using the PCL 6 Printer Driver 109 Types of Combine Printing 109 Printing on Envelopes 111 Configuring Envelope Settings Using the Control Panel 111 ...

Page 6: ...Scan Settings 132 7 Document Server Storing Data 133 Printing Stored Documents 135 8 Web Image Monitor Displaying Top Page 137 9 Adding Paper and Toner Loading Paper 139 Precautions for Loading Paper 139 Loading Paper into Tray 1 141 Loading Paper into the A3 11 17 Tray Unit 142 Loading Paper into Trays 2 and 3 143 Loading Paper into the Bypass Tray 145 Printing from the Bypass Tray Using the Prin...

Page 7: ... Panel When You Use the Printer Function 211 Messages Printed on the Error Logs or Reports When You Use the Printer Function 214 Messages Displayed When You Use the Scanner Function 226 Messages Displayed on the Control Panel When You Use the Scanner Function 226 Messages Displayed on the Client Computer 236 When Other Messages Appear 243 When There Is a Problem Scanning or Storing Originals 244 W...

Page 8: ...ery and or Accumulator Symbol For EU countries only mainly Europe 255 Environmental Advice for Users mainly Europe 255 Notes to users in the state of California Notes to Users in USA mainly North America 256 INDEX 257 6 ...

Page 9: ...g user errors This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels mainly Europe and Asia mainly Europe or mainly Asia mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol ...

Page 10: ...the information under the symbol that corresponds to the region of your machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 27 29 220 240 V mainly North America If the label contains the following your machine is a region B model CODE XXXX 17 Type 1 120 127 V Type 2 208 240 V Dimensions in this manual are given in two units of measure metri...

Page 11: ...atures of the machine are referred to as follows Auto Document Feeder ADF LCIT RT4020 Large Capacity Tray LCT 81 2 14 PAPER SIZE TRAY TYPE M2 Extension unit LCIT RT4050 Wide Large Capacity Tray Wide LCT Multi Folding Unit FD4000 Multi folding unit 9 ...

Page 12: ...10 ...

Page 13: ...y See Duplex Copying Copy Document Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Copy Document Server See Combine Two Originals Fax Printing received faxes on both sides of sheets 2 Sided Print See Two Sided Printing Fax Converting received faxes to electronic formats Paperless Fax See Confirming Printing Deleting Received and Sto...

Page 14: ... the URL of the folder in which scan files are stored See Sending the URL by E mail Scan Storing scan files in a shared folder See Basic Procedure When Using Scan to Folder Scan Storing scan files on media See Basic Procedure for Saving Scan Files on a Memory Storage Device Scan Embedding text information in scanned files See Embedding Text Information in Scanned Data Scan Converting transmitted f...

Page 15: ...g Entered Destinations to the Address Book Fax See Procedure for registering a destination in the address book manually classic Scan Using Web Image Monitor to register destinations from a computer See Registering Internet Fax Destination Information Using Web Image Monitor Fax Downloading destinations registered in the machine to the LAN Fax driver destination list See Using the machine s Address...

Page 16: ...stering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying the Printing Preferences Dialog Box Print Adding shortcuts to frequently used programs or Web pages See Adding Icons to the Home Screen Convenient Functions Changing the order of the function and sh...

Page 17: ...creen The programs or Web pages can be recalled easily by pressing the shortcut icons You can display only the icons of functions and shortcuts that you use You can change the order of the function and shortcut icons For details about the features on the Home screen see How to Use the Home Screen Getting Started For details about how to customize the Home screen see Customizing the Home Screen Con...

Page 18: ... machine to detect the original size automatically Also it enables the machine to select an appropriate reproduction ratio based on the paper size you specify If the orientation of the original is different from that of the paper you are copying onto the machine rotates the original image by 90 degrees to match it with the copy paper See Reducing or Enlarging Originals Copy Document Server Copier ...

Page 19: ...Hard Disk Drive and Printing Them Print The finisher allows you to collate staple and punch holes in your prints For details about stapling see Staple Print For details about punching see Punch Print You can print files stored on a removable memory device and specify print conditions such as print quality and print size See Direct Printing from a Memory Storage Device Print Utilizing Stored Docume...

Page 20: ...er For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print For details about the Document Server in fax mode see Storing a Document Fax For details about the Document Server in scanner mode see Storing and Saving the Scanned Documents Scan Connecting Two Machines for Copying You can connect two machines together with copy connector When you set...

Page 21: ...cause of a paper jam the other machine can still continue to finish the job See Connect Copying Print Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine s hard disk without printing them CJQ604 What You Can Do with This Machine 19 ...

Page 22: ...this machine which then forwards the fax via its telephone connection LAN Fax CJQ605 To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify the destination You can also check the sent image data For details about the machine s settings see Network Settings Requirements Connecting the Machine System Settings For details about how to use ...

Page 23: ...a Internet Fax or from computers Internet Fax Reception and Mail to Print See Receiving E Mail by Internet Fax Mail to Print Fax Internet Fax compatible machines and computers that have e mail addresses can receive e mail messages via Internet Fax IP Fax The IP Fax function sends or receives documents between two facsimiles directly via a TCP IP network To send a document specify an IP address or ...

Page 24: ... To use the remote fax function install the fax connection unit on the main machine and sub machine The procedure for sending faxes is as same as that of for the machine with the fax unit When a job has finished confirm results displayed on sending history or printed on reports You can forward documents received by the main machine with the facsimile function to sub machines For details see Sendin...

Page 25: ...rview of Folder Transmission Function Fax See Basic Procedure When Using Scan to Folder Scan You can use Web Services on Devices WSD to send scan files to a client computer See Basic Operating Procedure of WSD Scanner Push Type Scan Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer If you scan a do...

Page 26: ...Scan Preventing Information Leakage Security Functions CJQ608 You can protect documents from unauthorized access and stop them from being copied without permission You can control the use of the machine as well as prevent machine settings from being changed without authorization By setting passwords you can prevent unauthorized access via the network You can erase or encrypt the data on the hard d...

Page 27: ...he machine s scanner functions Both delivered files and user information can be controlled A A CUL004 xxx xxx xxx 600 dpi xxx xxx xxx 600 dpi You must set up and configure a Windows server to use the distributed scan management system This system is supported by Windows Server 2008 R2 or later For details about how to deliver files using the distributed scan management system see Managing Scan Con...

Page 28: ...e the system settings manage jobs print the job history and configure the authentication settings See Using Web Image Monitor Connecting the Machine System Settings See Web Image Monitor Help Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying CUM003 1 What You Can Do with This Machine 26 ...

Page 29: ...e copy indicating that the copy is unauthorized Using the copier function or the printer driver you can embed text in the printed document for unauthorized copy prevention If the document is copied scanned or stored in a Document Server by a copier or multifunction printer the embedded text appears conspicuous in the copy discouraging such unauthorized copying For details see Security Guide For de...

Page 30: ...all applications on devices Update the application that has already been installed on the device Uninstall an application that is no longer necessary on the device For details see How to Use the Application Site Getting Started 1 What You Can Do with This Machine 28 ...

Page 31: ...C103 10 4 6 1 8 5 7 9 3 2 11 1 ADF Lower the ADF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one The ADF scans both sides of an original simultaneously 2 Exposure glass Place originals face down here 3 Control panel See page 43 Guide to the Names and Functions of the Machine s Control Panel 4 Front cov...

Page 32: ...le 8 Vents Prevent overheating 9 Copy tray Copied printed paper and fax messages are delivered here 10 Main power switch To operate the machine the main power switch must be on If it is off open the main power switch s cover and turn the switch on 11 Human detection sensor The machine detects whether or not a person is near it and then automatically activates the energy saving function For details...

Page 33: ...flush against the paper 3 Extender Pull this extender out when loading sheets larger than A4 81 2 11 in the bypass tray 4 Bypass tray Use to copy or print on adhesive labels translucent paper and paper that cannot be loaded in the paper trays 5 Upper right cover Open this cover when a paper jam occurs 6 Vents Prevent overheating Guide to Names and Functions of Components 31 ...

Page 34: ...heating 2 Anti humidity heater switch Prevents trays from absorbing moisture If humidity is high and temperature is low turn this switch on to have moisture from the paper trays absorbed and prevent the print quality from deteriorating 2 Getting Started 32 ...

Page 35: ...or longer in the bypass tray 3 Wide LCT Holds 2 200 sheets of paper Use to copy or print onto adhesive labels translucent paper and custom size paper 4 Extension unit Attached to the LCT and holds 2 500 sheets of B4 JIS A4 81 2 14 or 81 2 11 paper 5 Large capacity tray LCT Holds up to 4 400 sheets of paper 6 A3 11 17 tray unit You can load paper sizes up to A3 or 11 17 in Tray 1 using this unit Re...

Page 36: ...fold them into booklets Consists of the following paper trays Finisher upper tray Finisher shift tray Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher 13 Output jogger Jogs the sheets delivered to the finisher shift tray 14 Finisher SR4120 Sorts stacks and staples multiple sheets of paper Consists of the following paper trays Finisher upper tray F...

Page 37: ... from Finisher SR4120 or Booklet Finisher SR4130 during printing This section describes how to suspend a large copy or print job when using Finisher SR4120 or Booklet Finisher SR4130 with the cooling fan unit installed Depending on the image you are copying or printing prints might not stack properly If this happens suspend the job remove the prints and then restart the job 1 Press the Suspend Res...

Page 38: ... the output tray Removing prints from Finisher SR4110 during printing This section describes how to suspend a large copy or print job when using Finisher SR4110 Depending on the image you are copying or printing prints might not stack properly If this happens suspend the job remove the prints and then restart the job 1 Press the Suspend Resume key 1 1 CUV123 1 Suspend Resume key 2 Getting Started ...

Page 39: ... Multi folding unit To use the Z fold function you must attach the Z fold support tray Finisher SR4120 and Booklet Finisher SR4130 Finisher upper tray 1 Remove the output paper 2 Attach the Z fold support tray to the finisher upper tray Z fold support tray 1 When using paper whose size is other than A5 A6 B6 JIS or special paper attach the Z fold support tray 1 1 1 The back of the Z fold support t...

Page 40: ...30 1 If the finisher is installed with the cooling fan unit press the Suspend Resume key near the paper outlet port DRB286 1 1 1 Suspend Resume key If the finisher is not installed with the cooling fan unit proceed to Step 2 2 Remove the stack of paper from the finisher shift tray 3 Attach the Z fold support tray 3 3 3 The back of the Z fold support tray 3 is embossed with 3 2 Getting Started 38 ...

Page 41: ...ed to Step 4 4 Press the Suspend Resume key Multi folding unit 1 Open the front cover of the multi folding unit and take out the Z fold support tray for multi folding unit located at the bottom of the multi folding unit CVF025 2 Attach the Z fold support tray for multi folding unit in the slope of the folding unit tray so that it is flush against the end fence CVF026 Guide to Functions of the Mach...

Page 42: ...ction with Finisher SR4110 and Multi folding unit To use the Z fold function you must attach the Z fold support tray Finisher SR4110 Finisher upper tray 1 Remove the output paper 2 Attach the Z fold support tray to the finisher upper tray CNM023 Finisher shift tray 1 Press the Suspend Resume key 1 1 CUV123 1 Suspend Resume key 2 Remove the stack of paper from the finisher shift tray 3 Attach the Z...

Page 43: ...e front cover of the multi folding unit and take out the Z fold support tray for multi folding unit located at the bottom of the multi folding unit CVF025 2 Attach the Z fold support tray for multi folding unit in the slope of the folding unit tray so that it is flush against the end fence CVF026 3 Close the front cover of multi folding unit Guide to Functions of the Machine s Options 41 ...

Page 44: ...ay to its stowage hook Precautions for using Finisher SR4120 or Booklet Finisher SR4130 When moving the finisher do not hold the guide covers Otherwise the covers might be damaged DRB285 1 1 Guide covers Do not hit the finisher for instance do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly 2 Getting Started 42 ...

Page 45: ...in power indicator flashes slowly In Low Power mode or Fusing Unit Off mode the main power indicator is lit 3 Status indicator Indicates the status of the system Stays lit when an error occurs or the toner runs out 4 Data In indicator facsimile and printer mode Flashes when the machine is receiving print jobs or LAN Fax documents from a computer See Fax and Print 5 Fax indicator Indicates the stat...

Page 46: ...7 Media access lamp Lights up when an SD card is inserted in the media slot 2 Getting Started 44 ...

Page 47: ...language used on the display English is set as default 1 Press Home at the bottom of the screen in the center 2 Press the Change Langs Widget icon on the Home screen 3 Select the language you want to display 4 Press OK Changing the Display Language 45 ...

Page 48: ...Kilogram force 1 kgf 9 8N To switch between screens flick your finger to the right or left on the screen DRC952 5 6 13 1 3 4 7 8 9 10 12 11 2 1 Logged in user icon When user authentication is enabled an icon is displayed that indicates that users are logged in Press the icon to show the names of the users that are currently logged in 2 System message Displays messages from the machine system and a...

Page 49: ...abled or not in some applications For details about the settings see Screen Features Connecting the Machine System Settings 11 Media Information Press to remove the inserted SD card or USB flash memory device from the media slot For details see Removing an SD Card or Removing a USB Flash Memory Device Getting Started 12 Check Status Press to check the machine s system status operational status of ...

Page 50: ...cument Server Scanner Press to display the scanner function s screen For details about how to use the scanner function see Scan Fax Press to display the fax function s screen When the Remote Fax function is enabled on the machine the Remote Fax icon appears instead For details about how to use the fax function see Fax Quick Copy Allows you to make settings simply by following the order of the keys...

Page 51: ...y the manuals for the machine Address Book Management Press to display the Address Book For details about how to use the Address Book see Address Book Connecting the Machine System Settings Application Site Press to display the Application Site Allows you to download applications on your machine For details see How to Use Application Site Getting Started User Tools Press to display the screen for ...

Page 52: ...nger on the screen and then pinch the fingers together to zoom out the screen Double tapping can also be effective for this operation DNE103 Pinch out Place your thumb and forefinger on the screen and then spread the fingers apart to zoom in the screen Double tapping can also be effective for this operation DNE104 Flick Flick your finger to the right or left on the screen to switch between screens...

Page 53: ...r than any of Classic Application you may enter text for the operations explained above Depending on the application you are using some operations might be unavailable Adding Icons to the Home Screen Adding shortcuts to the Home screen You can add shortcuts to the machine s functions You can display the icons for the machine s functions and the embedded software applications after you delete them ...

Page 54: ... Home screen You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the Home screen 1 Press Home at the bottom of the screen in the center 2 Press 3 Press the Program tab 4 Press and hold down the Bookmark icon The image of where the shortcut is to be placed on the Home screen is displayed 5 Drag the icon to where you want to place it on the screen 6 Select...

Page 55: ...s in a Program Adding widgets to the Home screen You can add widgets to the Home screen to show the remaining amount of toner or change the display language 1 Press Home at the bottom of the screen in the center 2 Press 3 Press the Widget tab 4 Press and hold down the widget icon you want to add The image of where the widget is to be placed on the Home screen is displayed 5 Drag the icon to where ...

Page 56: ...assic Application Screen You can select advanced functions and detailed settings according to the functions and settings you use frequently For details about how to use this screen see Classic Application Screen Getting Started For details about keys that appear on the screen of each Classic Application see Keys that Appear on the Initial Settings Screen and Screens of Each Classic Application Get...

Page 57: ... a color mode 2 You can reduce or enlarge images 3 You can specify the paper tray containing the paper you want to copy to 4 You can specify the numbers of copies to be made Press a number to enter the number of copies using the keyboard You can also specify the number of copies by pressing or 5 Preview prints change according to the settings you make 6 You can check the copy settings before makin...

Page 58: ...age in a multi page original 10 You can staple each set of copies together 11 You can make punch holes in copies 12 You can select an original type that is suitable for your originals 13 Copies can be folded in various ways 14 You can divide an original that has many pages and scan it in smaller batches while copying it as a single document To do this place several pages of the original in the ADF...

Page 59: ...nation you can register it to the Address Book or remove it from the destinations By flicking up and down you can confirm the selected destinations 3 You can perform the following operations related to Fax Reception Check Stored Reception Files Operate Personal Box Print ID Required Print Files Manual Reception Print Memory Lock Check Reception File Settings How to Use Each Application 57 ...

Page 60: ...the destination list 5 You can perform the following operations related to Job Status Confirm Transmission Standby Files Check Transmission Results Check Reception Results Print Journals 6 Press to clear your current settings 7 Press to display the preview screen after scanning originals 8 You can check the settings in Settings 9 Press to open the settings screen For details see page 59 Settings s...

Page 61: ...aining Memory Information Settings screen You can switch the three screens described in this section by flicking the screen up or down DRC955 1 2 3 4 5 6 No Icon Description 1 You can switch to immediate transmission mode Unless immediate transmission is selected memory transmission mode is selected by default 2 You can select an original type that is suitable for your originals 3 Press to select ...

Page 62: ...5 Press to select the scanning size of the original 6 Press to select the sides of the original DRC956 11 10 7 8 9 No Icon Description 7 Press to select the orientation of the original 8 Press to specify the sender 9 Page Separation and Length Reduction 10 Specify the Internet Fax E Mail subject 11 Specify the Internet Fax E Mail Text 2 Getting Started 60 ...

Page 63: ...fied time 13 You can select a standard message to be printed 14 You can send files over a closed network 15 Requesting Reception Confirmation 16 Specifying Internet Fax E Mail Destinations as BCC Addresses 17 You can receive a transmission notification by e mail 18 Once memory transmission is complete you can have the result printed How to Use Each Application 61 ...

Page 64: ...to the Address Book or remove it from the destinations By flicking up and down you can confirm the selected destinations 3 The total number of the selected destinations appears Press to display a screen to confirm destinations In the screen to confirm destinations you can do the following Switch the To Cc and Bcc fields of the e mail destinations Register destinations to the Address Book Edit dest...

Page 65: ...after scanning originals 7 You can check the settings in Send Settings 8 Press to open the send settings screen For details see page 64 Send Settings screen 9 Press to scan originals and start sending 10 Press to switch the section of the Address Book 11 Shows the destinations in the Address Book If a password or protection code is specified to a folder destination enter the password or protection...

Page 66: ...tings screen You can switch the four screens described in this section by flicking the screen up or down DRC959 1 2 3 4 5 6 No Icon Description 1 Press to select the settings that are appropriate for the type of your original and color mode 2 Press to select a file type 3 Press to select the resolution to scan the original 4 Press to select the sides of the original to scan such as one side or bot...

Page 67: ...can the original You can also specify the density by touching the icon and dragging it right or left 8 Press to select the orientation of the original 9 Press to specify the sender 10 Press to enter the subject of the e mail 11 Press to enter the main text of the e mail DRC281 12 13 14 15 16 17 How to Use Each Application 65 ...

Page 68: ...er of originals in several batches and send them together as a single job You can place multi page originals in the ADF 15 Press to scan a large number of originals in several batches and send them together as a single job Place the originals in the ADF one by one 16 Press to divide a multi page original into parts of a specified number of pages each and then send the documents 17 Press to sign an...

Page 69: ... one side of the last page of a batch of two sided originals using the exposure glass press Change Setting and then press 1 Sided Original You can select this only if Batch or SADF is also selected 19 Press this to notify the sender that the e mail recipient has opened the e mail How to Use Each Application 67 ...

Page 70: ...ation Preview Settings Scanner Destination Preview Send Settings Quick Applications Quick Copy Color mode Paper Tray Quantity Reduce Enlarge 2 Sided Combine Staple Punch Density Original Orientation Quick Fax Destination Line Density Resolution Original Orientation Original Sides Scan Size Original Type Preview Quick Scanner Destination Original Type File Type Resolution Original Orientation Origi...

Page 71: ...racters Quick Scanner 40 characters When a specified program is registered as the default its values become the default settings which are displayed without recalling the program when modes are cleared or reset and after the machine is turned on See Changing the Default Functions of the Initial Screen Convenient Functions When the paper tray you specified in a program is empty and if there is more...

Page 72: ...ogram is deleted or overwritten You can use an image file that is 72 72 pixels as a program icon for Standard applications and Quick applications Programs can be registered to the Home screen and can be recalled easily For details see page 51 Adding Icons to the Home Screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen 2 Getting Started 70 ...

Page 73: ... be lost if you turn this switch off Use this switch only when necessary Confirm how much power the options draw and then plug them into an outlet that is nearby but separate from the outlet that the main machine is plugged into Turning On the Main Power 1 Make sure the power cord is firmly plugged into the wall outlet 2 Open the main power switch cover and push the main power switch The main powe...

Page 74: ...damage the hard disk or memory and cause malfunctions 1 Open the main power switch cover and push the main power switch The main power indicator goes out The main power turns off automatically when the machine shuts down If the screen on the control panel does not disappear contact your service representative 2 Getting Started 72 ...

Page 75: ...chine be sure to log out of it to prevent unauthorized usage Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Configuring User Authentication Security Guide User Code to enter on User Code Authentication is the numerical value registered in the Address Book as User Code User Code Authentication Using the Control Panel If User...

Page 76: ...e 6 Press Login Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication or LDAP Authentication is set To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press Logout on the top right on the screen 2 Getting Started 74 ...

Page 77: ...2 Press OK Logging In the Machine 75 ...

Page 78: ... 30 degrees Otherwise the size of the original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned 1 1 DRC151 1 Positioning mark 3 Lower the ADF Placing Originals in the Auto Document Feeder Be sure not to load the original untidily Doing so may cause the machine to displ...

Page 79: ...uide 1 Adjust the original guide to the original size 2 Place the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top 1 DRC159 1 Limit mark Placing Originals 77 ...

Page 80: ...2 Getting Started 78 ...

Page 81: ...e is on the top About placing the original on the exposure glass see Paper Specifications and Adding Paper for details About placing the original in the ADF see Paper Specifications and Adding Paper for details To copy onto paper other than plain paper specify the paper type in User Tools according to the weight of the paper you are using For details see Tray Paper Settings Connecting the Machine ...

Page 82: ...riginal image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce A3 11 17 originals to fit onto A4 81 2 11 paper select a paper tray containing A4 81 2 11 paper and then press Auto Reduce Enlarge The image is automatically rotated For details about Rotate Copy see Rotate Copy Copy Document Server The original sizes and orientations you can use with this function are as f...

Page 83: ...32 5 1 81 2 11 51 2 81 2 10 14 71 4 101 2 A3 A4 1 You can switch the initial setting to determine whether the machine detects either 81 2 14 or 81 2 132 5 When Using the Copy Application About how to use the application s screen see page 55 Copy Screen Auto Reduce Enlarge 81 ...

Page 84: ...ded page 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals or Original orientation and completed copies To copy on both sides of the paper select the original and copy orientation according to how you want the printout to appear Original Placing originals Original Orientation Orientation C...

Page 85: ...Application About how to use the application s screen see page 55 Copy Screen Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two sided or if you want to copy onto both sides of the paper Top to Top CKN011 Top to Bottom CKN012 Duplex Copying 83 ...

Page 86: ...When Using the Copy Application About how to use the application s screen see page 55 Copy Screen 3 Copy 84 ...

Page 87: ...mage by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined Portrait originals CKN015 Landscape originals CKN016 Placing originals originals placed in the ADF The default value for the copy order in the Combine function is From Left to Right To...

Page 88: ...ine 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals Combine 1 Side Copies eight 1 sided originals to one side of a sheet 2 Sided 2 Pages Combine 1 Side Copies one 2 sided original to one side of a sheet 3 Copy 86 ...

Page 89: ...of originals onto two sides of one sheet CKN074 There are six types of Two Sided Combine 1 Sided 4 Originals Combine 2 Sides Copies four 1 sided originals to one sheet with 2 pages per side 1 Sided 8 Originals Combine 2 Sides Copies eight 1 sided originals to one sheet with 4 pages per side 1 Sided 16 Originals Combine 2 Sides Copies 16 1 sided originals to one sheet with 8 pages per side 2 Sided ...

Page 90: ... originals to one sheet with 4 pages per side 2 Sided 16 Pages Combine 2 Sides Copies eight 2 sided originals to one sheet with 8 pages per side When Using the Copy Application About how to use the application s screen see page 55 Copy Screen 3 Copy 88 ...

Page 91: ... which options are installed When prints are delivered to the upper tray or the shift tray of Finisher SR4120 or Booklet Finisher SR4130 Horizontal length 139 7 487 7 mm 5 50 19 20 inches vertical length 90 0 330 2 mm 3 55 13 00 inches When prints are delivered to the upper tray of Finisher SR4110 Horizontal length 139 7 487 7 mm 5 50 19 20 inches vertical length 100 0 330 2 mm 3 94 13 00 inches W...

Page 92: ...velopes that can be used see Recommended Paper Sizes and Types Paper Specifications and Adding Paper About handling envelopes supported envelope types and how to load envelopes see Paper Specifications and Adding Paper for details The Duplex function cannot be used with envelopes If the Duplex function is specified press 1 sided 2 sided TtoT to cancel the setting To copy onto custom size envelopes...

Page 93: ...When Using the Copy Application About how to use the application s screen see page 55 Copy Screen Copying onto Envelopes 91 ...

Page 94: ...ies are assembled as sets in sequential order To use Shift Sort a finisher is required Each time the copies of one set or a job are delivered the next copy is shifted to separate each set or job CKN018 Rotate Sort Every other copy set is rotated by 90 degrees and delivered to the copy tray CKN019 To use the Rotate Sort function two paper trays loaded with paper of the same size and type but in dif...

Page 95: ...ee page 55 Copy Screen Changing the Number of Sets You can change the number of copy sets during copying This function can be used only when the Sort function is selected When Using the Copy Application About how to use the application s screen see page 55 Copy Screen Sort 93 ...

Page 96: ...ocument Server screen For details about the Document Server see page 133 Storing Data 1 Press Store File 2 Enter a user name file name or password if necessary 3 Specify a folder in which to store the document if necessary 4 Press OK 5 Place the originals 6 Make the scanning settings for the original 7 Press Start Stores scanned originals in memory and makes one set of copies If you want to store ...

Page 97: ...cuments If there is a power failure the main power switch is turned off or the machine is unplugged for about one hour all the documents stored in memory are deleted As soon as the main power switch is turned on the Power Failure Report is printed to help you check the list of deleted files See When an Error Is Notified via a Report or E Mail Troubleshooting You can also specify Cloud Fax destinat...

Page 98: ...CD EF GH IJK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 9 Press Fax Dest 10 Press Change under Fax Destination 11 Enter the fax number using the number keys and then press OK 12 Specify optional settings such as SUB Code SEP Code and International TX Mode 13 Press OK 14 Press User Tools on the top right of th...

Page 99: ... 3 Check that Program Change is selected 4 Select the name whose fax destination you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Fax Dest 6 Press Change under Fax Destination 7 Press Delete All and then press OK under Fax Destination 8 Press...

Page 100: ... fax or IP Fax destinations If you specify Internet Fax e mail folder destinations and group or multiple destinations the transmission mode is automatically switched to Memory Transmission It is recommended that you call the receivers and confirm with them when sending important documents When Using the Fax Application About how to use the application s screen see page 57 Fax Screen 4 Fax 98 ...

Page 101: ...t is being scanned If you cancel a transmission using the standard memory transmission function you need to follow a different procedure to cancel the transmission See page 99 Canceling a Transmission After the Original Is Scanned When Using the Fax Application About how to use the application s screen see page 57 Fax Screen Canceling a Transmission After the Original Is Scanned Use this procedure...

Page 102: ...When Using the Fax Application About how to use the application s screen see page 57 Fax Screen 4 Fax 100 ...

Page 103: ...ed names such as FAX0001 or FAX0002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file information after storing files 1 Place the original and then specify the scan settings you require Specify the Original Orientation setting correctly If you do not the top bottom orientation of the o...

Page 104: ...ess OK Re enter the password for confirmation and then press OK 5 Press OK 6 If you have selected Send Store specify the receiver 7 Press Start Sending Stored Documents The machine sends documents stored with the facsimile function in the Document Server The documents stored in the Document Server can be sent again and again until they are deleted The stored documents are sent with the scan settin...

Page 105: ...umbnails key to switch the screen to thumbnail display 3 If you select a document with a password enter the password using the number keys and then press OK 4 When you want to add your originals to stored documents and send them all at once press Original Stored File or Stored file Original When Original Stored File is pressed the machine sends the originals and then stored files When Stored file ...

Page 106: ...er All Prints the results of communications in the order made Print per File No Prints only the results of communications specified by file number Print per User Prints the results of communications by individual senders When Using the Fax Application About how to use the application s screen see page 57 Fax Screen 4 Fax 104 ...

Page 107: ...p member 1 Click Quick Install on the installer screen 2 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next 3 Click Next 4 Select the machine model you want to use in the Select Printer dialog box 5 Click Install 6 When the port setting screen appears specify a port 7 Configure the user code defaul...

Page 108: ...equired to change the printer settings Log on as an Administrators group member You cannot change the machine default settings for individual users Settings made in the printer properties dialog box are applied to all users 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties 5 Print 106 ...

Page 109: ...In the Job Type list select Normal Print 6 In the Document Size list select the size of the original to be printed 7 In the Orientation area select Portrait or Landscape as the orientation of the original 8 In the Input Tray list select the paper tray that contains the paper you want to print onto If you select Auto Tray Select in the Input Tray list the paper tray is automatically selected accord...

Page 110: ...ng the PCL 6 Printer Driver 1 Click the menu button of the application you are using and then click Print 2 Select the printer you want to use 3 Click Preferences 4 Click the Frequently Used Settings tab You can also click the Detailed Settings tab and then click 2 Sided Layout Booklet in the Menu box 5 Select the method for binding the output pages in the 2 sided list 6 Change any other print set...

Page 111: ...ecify the method for combining pages in the Page Order list To draw a border line around each page select the Draw Frame Border check box in 2 Sided Layout Booklet in the Detailed Settings tab 6 Change any other print settings if necessary 7 Click OK 8 Start printing from the application s Print dialog box Types of Combine Printing This function allows you to print 2 4 6 9 or 16 pages at reduced s...

Page 112: ...Orientation From Left to Right Top to Bottom From Right to Left Top to Bottom Landscape 4 Pages per Sheet Right then Down Down then Right Left then Down Down then Left 5 Print 110 ...

Page 113: ... paper tray in which the envelopes are loaded 9 Press Envelope in the Paper Type area and then select the appropriate item in the Paper Thickness area 10 Press OK 11 Press User Tools on the top right of the screen 12 Press Home at the bottom of the screen in the center Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver 1 Click the menu button of the application you ...

Page 114: ...0 The total number of stored pages in the machine and the sent data has reached 15 000 It may be fewer depending on the print data The hard disk is full Data stored in the Document Server is specified to be deleted after three days 72 hours by the factory default We recommend you back up the data You can send data created on a client computer to the Document Server Storing Documents in Document Se...

Page 115: ...rint dialog box You can print the documents stored in the Document Server using the control panel For details see Printing Stored Documents Copy Document Server Managing Documents Stored in Document Server You can view or delete the documents stored in the machine s Document Server using Web Image Monitor from a client computer connected to the network Saving and Printing Using the Document Server...

Page 116: ...elease icon on the Home screen 3 Select the user as required 4 If necessary enter the password for the documents The list of both the documents that have not password specified and that matches the entered password is displayed 5 Select documents More than one document can be selected at one time You can perform the following operations on the selected documents Delete Deletes the selected documen...

Page 117: ...F format Printing a file in a memory storage device 1 Press Home at the bottom of the screen in the center 2 Press the Print Scan Memory Storage Device icon on the Home screen 3 Press Print from Storage Device 4 Insert a memory storage device in the media slot For details about how to insert a memory storage device see Inserting Removing a Memory Storage Device Getting Started 5 Press USB or SD Ca...

Page 118: ...al 8 If necessary press Scan Settings to change the settings such as the file type or scan resolution 9 To see the scanned image before saving it to a file press Preview 10 Press Start 11 When the confirmation screen appears press Finish Scan after scanning of the original has been completed If there are more originals to be scanned place the next original and then press Scan Next Original 12 When...

Page 119: ...hen you send 10 page original in PDF format at 15 30 15 5 on Dec 31 2020 the file name is 20201231153015500 pdf When you save scanned data to a memory storage device use characters which correspond to the ASCII codes for the file name If you use characters which is not correspond to the ASCII codes the machine may not read or save the documents Certain types of USB flash memory device and SD cards...

Page 120: ...5 Print 118 ...

Page 121: ...e 62 Scanner Screen Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information The following procedures explain how to create a shared folder on a computer running Windows and how to confirm the computer s information In these examples Windows 7 is the operating system and the computer is a member in a network domain Write down the confirmed information Step 1 Confi...

Page 122: ...sers Use the following procedure to remove Everyone and specify user access rights 1 Create a folder just as you would create a normal folder in a location of your choice on the computer 2 Right click the folder and then click Properties 3 On the Sharing tab click Advanced Sharing 4 Select the Share this folder check box 5 Click Permissions 6 In the Group or user names list select Everyone and the...

Page 123: ... the list of results select the groups and users you want to grant access to and then click OK 7 In the Select Users Computers Service Accounts or Groups window click OK 8 In the Groups or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Modify check box 9 Click OK Registering an SMB Folder 1 Press Home at the bottom of t...

Page 124: ... Next 10 Press Specify Other Auth Info on the right side of Folder Authentication When Do not Specify is selected the SMB User Name and SMB Password that you have specified in Default User Name Password Send of File Transfer settings are applied 11 Press Change under Login User Name 12 Enter the login user name of the destination computer and then press OK 13 Press Change under Login Password 14 E...

Page 125: ...Locating the SMB folder using Browse Network 19 Press Connection Test to check the path is set correctly 20 Press Exit If the connection test fails check the settings and then try again 21 Press OK 22 Press User Tools on the top right of the screen 23 Press Home at the bottom of the screen in the center Locating the SMB folder manually 1 Press Change under Path 2 Enter the path where the folder is...

Page 126: ...a message appears Press Exit and then enter the path again Locating the SMB folder using Browse Network 1 Press Browse Network The client computers sharing the same network as the machine appear Network display only lists client computers you are authorized to access 2 Select the group that contains the destination computer 3 Select the computer name of the destination computer Shared folders unde...

Page 127: ...earch by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Folder 6 Press the protocol which is not currently selected A confirmation message appears 7 Press Yes 8 Press OK 9 Press User Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center Entering the Path to the Destination Manually When Using the Scanner Appl...

Page 128: ... screen in the center 2 Press the Address Book Management icon on the Home screen 3 Check that Program Change is selected 4 Press New Program 5 Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press Next 8 Press the key for the classification you want to use under Select Title The keys you can select are as follows Frequent Added to the page that is displ...

Page 129: ...tered e mail addresses appear in both Internet fax address display and e mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax Destination Only is specified registered e mail addresses only appear in Internet fax display on the fax function screen 13 If you want to use Internet fax specify whether or not to use Send via SMTP Serve...

Page 130: ...umber using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Email 6 Press Change under Email Address 7 Press Delete All and then press OK 8 Press OK 9 Press User Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center Entering an E mail Address Manually When Using the Scanner Ap...

Page 131: ... no previous settings remain If a previous setting remains press Reset 4 Place originals 5 Press Store File 6 Press Store to HDD 7 If necessary specify the stored file s information such as User Name File Name Password and Select Folder User Name Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name ...

Page 132: ...plains how to preview a file selected from the list of stored files 1 Press Select Stored File 2 Specify the folder in which the file you want to check is stored 3 From the list of stored files select the file you want to check You can select more than one file For details about searching the stored document by user or document name see Searching by user name and Searching by file name Scan 4 Pres...

Page 133: ...file type when scanning multiple originals one file is created for each single page and the number of files sent is the same as the number of pages scanned Multi page TIFF PDF If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a single file Selectable file types differ depending on the scan settings and other conditions For details about file t...

Page 134: ...Specifying Scan Settings When Using the Scanner Application About how to use the application s screen see page 62 Scanner Screen 6 Scan 132 ...

Page 135: ... as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored the documents To assign it select the user name registered in the Address Book or enter the name directly Depending on the security setting Access Privileges may appear instead of User Name For details about t...

Page 136: ... Press Password 11 Enter a password with the number keys and then press OK You can use four to eight digits for the password 12 For double check enter the password again and then press OK 13 Place the original 14 Specify the original scanning conditions 15 Press Start The original is scanned The document is saved in the Document Server After scanning a list of folders will be displayed If the list...

Page 137: ...ded Print 2 Sided Top to Top 2 Sided Top to Bottom Specify Duplex Pages Booklet Magazine For details about each function see the each section 1 Select a folder 2 Select a document to be printed 3 When printing two or more documents at a time repeat Step 2 Up to 30 documents can be printed 4 When specifying printing conditions press To Printing Screen and then configure print settings 5 Enter the n...

Page 138: ...7 Document Server 136 ...

Page 139: ...age of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can enter it When setting SSL a protocol for encrypted communication under environment which server authentication is issued enter https machine s IP address or host name Web Image Monitor is divided into the following areas 5 4 3 2 1 DRC716 1 Menu area If you select a menu item its conten...

Page 140: ...e Help to view or download Help file contents 4 Basic Information area Display the basic information of the machine 5 Work area Display the contents of the item selected in the menu area 8 Web Image Monitor 138 ...

Page 141: ... remaining paper stack them with the new sheets of paper and then fan the entire stack before loading it into the tray Straighten curled or warped paper before loading For details about the paper sizes and types that can be used see page 164 Recommended Paper Sizes and Types You might at times hear a rustling noise from paper moving through the machine This noise does not indicate a malfunction Fa...

Page 142: ...osen the stack by riffling the sheets CVA068 2 Holding its shorter ends flex the stack back and forth to create space between the sheets Repeat this several times CVA069 CVA070 9 Adding Paper and Toner 140 ...

Page 143: ...rom Tray 1 contact your service representative When paper loaded in the right side of Tray 1 runs out paper on the left is automatically shifted to the right Do not pull out Tray 1 while the tray is moving paper wait until sounds stop coming from the tray For the right stack align the right edge of the paper with the right edge of the tray For the left stack align the left edge of the paper to the...

Page 144: ...y to pull out the left half of the tray while Tray 1 is in use Loading Paper into the A3 11 17 Tray Unit mainly Europe and Asia A3 11 17 tray unit can hold A3 paper only If you want to print on A4 B4 JIS 11 17 81 2 14 or 81 2 11 contact your service representative mainly North America A3 11 17 tray unit can hold 11 17 paper only If you want to print on A3 A4 B4 JIS 81 2 14 or 81 2 11 contact your ...

Page 145: ...ot stack paper over the limit mark CVA005 3 Carefully push the paper tray fully in Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way In the following example procedure paper is loaded into Tray 2 Check that the paper edges are aligned at the right side If a paper tray is pushed vigorously when putting it back into place the position of the tray s side fences may slip out o...

Page 146: ...re the paper and load it print side down Do not stack paper over the limit mark DRC161 3 Carefully push the paper tray fully in Various sizes of paper can be loaded in Trays 2 and 3 by adjusting the positions of side fences and end fence For details see Changing the Paper Size in Trays 2 and 3 Paper Specifications and Adding Paper You can load envelopes in Trays 2 and 3 When loading envelopes plac...

Page 147: ... DRC163 Loading Paper into the Bypass Tray Use the bypass tray to use adhesive labels translucent paper and paper that cannot be loaded in the paper trays The maximum number of sheets you can load at the same time depends on paper type Do not stack paper over the limit mark For the maximum number of sheets you can load see page 164 Recommended Paper Sizes and Types Loading Paper 145 ...

Page 148: ...ass tray again Pull the extender out when loading A4 81 2 11 or larger sheets in the bypass tray When loading thick paper thin paper or translucent paper specify the paper size and the paper type Letterhead paper must be loaded in a specific orientation For details see page 161 Loading Orientation fixed Paper or Two sided Paper You can load envelopes into the bypass tray Envelopes must be loaded i...

Page 149: ... load paper whose horizontal length is longer than 487 7 mm 19 20 inches the banner paper guide tray is needed For details about how to load paper into the banner paper guide tray see page 147 Loading paper into the banner paper guide tray Loading paper into the banner paper guide tray 1 Open the bypass tray DRB191 2 Pull out the banner paper guide tray DRB192 3 After pulling out banner paper guid...

Page 150: ...DRB193 1 1 Extender 4 Open the extender DRB194 5 Insert the paper print side up as far as it will go into the machine 6 Align the paper guides to the paper size DRB195 9 Adding Paper and Toner 148 ...

Page 151: ... extender and then fold it into the machine DRB196 2 Raise the banner paper guide tray towards the machine until it clicks and then tilt it to the opposite side DRB197 1 2 3 Push the banner paper guide tray into its original position DRB198 Loading Paper 149 ...

Page 152: ...ray under Tray Setting Priority in System of the Printer Features menu the settings made using the control panel have priority over the printer driver settings For details see System Print The default of Bypass Tray is Machine Setting s Any Type Settings remain valid until they are changed For details about setting printer drivers see Printing Documents Print The default of Printer Bypass Paper Si...

Page 153: ...e top right of the screen 8 Press Home at the bottom of the screen in the center Specifying a custom size paper using the control panel 1 Press Home at the bottom of the screen in the center 2 Press the User Tools icon on the Home screen 3 Press Tray Paper Settings 4 Press Printer Bypass Paper Size 5 Press Custom Size If a custom size is already specified press Change Size 6 Press Vertical 7 Enter...

Page 154: ...ypass Paper Size and then specify the paper size 5 Press OK 6 Press Next 7 Press Paper Type Bypass Tray 8 Select the proper items according to the paper type you want to specify To load thin or thick paper press Plain Hidden on the Paper Type area and then select the appropriate paper thickness in the Paper Thickness area 9 Press OK 10 Press User Tools on the top right of the screen 11 Press Home ...

Page 155: ... service representative The extension unit is required to load A4 B4 JIS 81 2 14 or 81 2 11 Check that the paper edges are aligned at the left side 1 Check that paper in the paper tray is not being used and then open the top cover of the LCT CVA061 2 Load paper into the paper tray with the print side up Do not stack paper over the limit mark CVA062 3 Press the Down key The key blinks while the bot...

Page 156: ...can be loaded in the wide LCT by adjusting the positions of side fences and end fence You can change paper sizes as shown below Check that the paper edges are aligned with the left side 1 Check that paper in the paper tray is not being used and then pull the tray carefully out until it stops DRC170 2 Remove paper if loaded 9 Adding Paper and Toner 154 ...

Page 157: ...ing the release button of the end fence slide the end fence outward DRC184 6 Load paper into the paper tray with print side up Load a stack of paper about 5 10 mm 0 2 0 4 inches high using the symbol at the bottom of the side fence as a guide Make sure that the paper rest on top of the supporting plates on both sides Set the paper flush against the left fence and align the paper edges Loading Pape...

Page 158: ... sure that there is no space between the paper and the side fences DRC186 Check that the positions of the scale numbers on the top of both of the side fences are almost the same When loading regular size paper align the screw holes on the side fences to the paper size mark DRC190 8 Hold the inner side fence and then tighten the screws to the inner side fence Fasten the front side fence in the same...

Page 159: ... fence align the end fence gently against the paper you loaded Make sure that there is no space between the paper and end fence DRC189 11 Carefully slide the paper tray fully in If you push the paper tray too forcefully when you put it back in place the position of the paper might change and print accuracy becomes lower Loading Paper 157 ...

Page 160: ...ails see page 177 Envelopes Loading Paper into the Interposer Do not place anything on top of or leave documents on the sensor This may lead to the paper size not being correctly scanned or paper jams When using the Z fold function the paper in the interposer must be of the same size as the prints after they have been folded If the paper in the interposer is larger than the Z folded sheets a misfe...

Page 161: ... or punch hole position will be on the left side of the paper when you are facing the machine To load the paper in the interposer align the orientation of originals in the ADF as shown below Interposer ADF Loading Paper into the Twin Interposer Do not place anything on top of or leave documents on the sensor This may lead to the paper size not being correctly scanned or paper jams Loading Paper 15...

Page 162: ...paper with its printed side up the front side Load paper in the twin interposer in the same orientation as paper in the paper tray The staple position or punch hole position will be on the left side of the paper when you are facing the machine When loading paper larger than A4 81 2 11 pull out the paper extender To load the paper in the twin interposer align the orientation of originals in the ADF...

Page 163: ... Document Server Features menu and then place the original and paper as shown below Printer mode Specify Auto Detect or On Always for Letterhead Setting in System under the Printer Features menu and then place the paper as shown below For details about the letterhead settings see Input Output Copy Document Server or System Print Original orientation and paper orientation The meanings of the icons ...

Page 164: ... Readable Direction 90 Degrees Counterclockwise Copy Scanner 180 degrees 90 Degrees Clockwise Copy Scanner Paper orientation Copier mode Copy side Tray 1 Trays 2 3 LCT Bypass tray or wide LCT One sided Two sided 9 Adding Paper and Toner 162 ...

Page 165: ...ype in the printer driver s settings If a print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensure all paper is output facing the same direction specify different input trays for one sided and two sided printing Note also that two sided printing must be disabled for the tray specif...

Page 166: ...Tray 1 Paper type and weight Paper size Paper capacity 52 3 256 0 g m2 14 0 lb Bond 141 0 lb Index Thin Paper Thick Paper 3 A4 81 2 11 1 250 sheets 2 52 3 256 0 g m2 14 0 lb Bond 141 0 lb Index Thin Paper Thick Paper 3 1 81 2 11 A4 1 250 sheets 2 1 To load paper any of the sizes specified above contact your service representative Tray 1 A3 11 17 tray unit Paper type and weight Paper size Paper cap...

Page 167: ...inches Horizontal 8 27 17 28 inches 1 000 sheets 1 To load paper any of the sizes specified above contact your service representative 2 For details about how to load custom size paper contact your service representative Trays 2 and 3 Paper type and weight Paper size Paper capacity 52 3 256 0 g m2 14 0 lb Bond 141 0 lb Index Thin Paper Thick Paper 3 Paper sizes that can be detected automatically A3...

Page 168: ...15 11 14 10 15 10 14 13 191 5 123 5 191 5 123 5 181 2 13 18 SRA4 81 2 132 5 A3 A4 A5 A6 B4 JIS B5 JIS B6 JIS 81 2 13 81 4 14 81 4 13 8 13 71 4 101 2 51 2 81 2 8K 16K 11 15 11 14 10 15 10 14 13 191 5 123 5 191 5 123 5 181 2 13 18 SRA3 SRA4 550 sheets 52 3 256 0 g m2 14 0 lb Bond 141 0 lb Index Thin Paper Thick Paper 3 Custom size Vertical 100 0 330 2 mm Horizontal 139 7 487 7 mm Vertical 3 94 13 00...

Page 169: ... Env C6 Env 25 sheets 1 The tab sheet holder is required Bypass tray Paper type and weight Paper size Paper capacity 52 3 300 0 g m2 14 0 lb Bond 165 0 lb Index Thin Paper Thick Paper 4 Paper sizes that can be detected automatically A3 A4 A5 A6 B4 JIS B5 JIS B6 JIS 13 19 SRA3 11 17 81 2 11 51 2 81 2 12 18 13 19 SRA3 100 sheets Thick Paper 1 40 sheets Thick Paper 2 Thick Paper 3 20 sheets Thick Pap...

Page 170: ...15 10 14 13 191 5 123 5 191 5 123 5 181 2 13 18 SRA4 81 2 132 5 100 sheets Thick Paper 1 40 sheets Thick Paper 2 Thick Paper 3 20 sheets Thick Paper 4 16 sheets 52 3 300 0 g m2 14 0 lb Bond 165 0 lb Index Thin Paper Thick Paper 4 Custom size 2 Vertical 90 0 330 2 mm Horizontal 139 7 487 7 mm 3 Vertical 3 55 13 00 inches Horizontal 5 50 19 20 inches 3 100 sheets 4 Thick Paper 1 40 sheets Thick Pape...

Page 171: ...the banner paper guide tray is installed available paper length is 139 7 1 260 0 mm 5 50 49 60 inches 4 You can load 1 sheet of paper that has a horizontal width of 487 8 1 260 mm 19 21 49 60 inches into the banner paper guide tray 5 Available paper sizes differ depending on the options that are installed For details about the available paper sizes for each option see the specifications of each op...

Page 172: ...A4 B4 JIS B5 JIS 81 2 14 81 2 11 2 500 sheets 1 To load paper any of the sizes specified above contact your service representative Wide LCT Paper type and weight Paper size Paper capacity 52 3 300 0 g m2 14 0 lb Bond 165 0 lb Index Thin Paper Thick Paper 4 Paper sizes that can be detected automatically A3 A4 A5 B4 JIS B5 JIS 11 17 81 2 11 8 13 51 2 81 2 SRA3 A3 A4 A5 B4 JIS B5 JIS 11 17 81 2 11 8 ...

Page 173: ... 19 123 5 191 5 123 5 181 2 13 18 SRA4 81 2 132 5 A4 A5 A6 1 B5 JIS B6 JIS 1 81 2 14 81 2 13 81 4 14 81 4 13 71 4 101 2 8K 16K 11 15 11 14 10 15 10 14 13 191 5 13 19 123 5 191 5 123 5 181 2 13 18 SRA3 SRA4 81 2 132 5 2 200 sheets 52 3 300 0 g m2 14 0 lb Bond 165 0 lb Index Thin Paper Thick Paper 4 Custom size Vertical 100 0 330 2 mm 1 Horizontal 139 7 487 7 mm Vertical 3 94 13 00 inches 1 Horizont...

Page 174: ...en 100 0 and 139 2 mm 3 94 and 5 48 inches 2 The tab sheet fence is required 3 Available paper sizes differ depending on the options that are installed For details about the available paper sizes for each option see the specifications of each option Interposer Paper type and weight Paper size Paper capacity 64 0 216 0 g m2 17 1 lb Bond 79 9 lb Cover Thin Paper Thick Paper 2 Paper sizes that can be...

Page 175: ...ant to make these sizes detectable contact your service representative Twin interposer Paper type and weight Paper size Paper capacity 64 0 216 0 g m2 17 1 lb Bond 79 9 lb Cover Thin Paper Thick Paper 2 Paper sizes that can be detected automatically A3 A4 A5 B4 JIS B5 JIS 11 17 81 2 11 8 13 51 2 81 2 SRA3 A3 A4 A5 B4 JIS B5 JIS 11 17 81 2 11 8 13 51 2 81 2 12 18 240 sheets 2 Recommended Paper 173 ...

Page 176: ... 10 15 10 14 13 191 5 13 19 123 5 191 5 123 5 181 2 13 18 SRA4 81 2 132 5 A4 A5 B5 JIS 81 2 14 81 2 13 81 4 14 81 4 13 71 4 101 2 8K 16K 11 15 11 14 10 15 10 14 13 191 5 13 19 123 5 191 5 123 5 181 2 13 18 SRA3 SRA4 81 2 132 5 240 sheets 2 64 0 216 0 g m2 17 1 lb Bond 79 9 lb Cover Thin Paper Thick Paper 2 Custom size Vertical 139 7 330 2 mm Horizontal 139 7 487 7 mm Vertical 5 50 13 00 inches Hor...

Page 177: ...em and print quality is unaffected The paper capacity described in the tables above is an example Actual paper capacity might be lower depending on the paper type When loading paper make sure the stack height does not exceed the limit mark of the paper tray If multiple sheet feeding occurs fan sheets thoroughly or load sheets one by one from the bypass tray Flatten out curled sheets before loading...

Page 178: ...ranslucent paper before loading Remove copied or printed sheets one by one When loading coated paper To print on coated paper press the User Tools icon press Tray Paper Settings and then for each tray s Paper Type be sure to specify Paper Type to Coated Matte or Coated Glossy and Paper Thickness to the appropriate paper thickness To print on high gloss coated paper press the User Tools icon press ...

Page 179: ... thick paper is loaded as described above normal operations and print quality might still not be possible depending on the paper type Prints might have prominent vertical creases Prints might be noticeably curled Flatten out prints if they are creased or curled Envelopes This section gives you various details about and recommendations concerning envelopes Do not use window envelopes Fan the envelo...

Page 180: ... Bottom side of envelopes toward the left of the machine Side to be scanned face down Flaps open Bottom side of envelopes toward the right of the machine Side to be printed face down Flaps open Bottom side of envelopes toward the left of the machine Side to be printed face up Side opening envelopes Flaps closed Bottom side of envelopes toward the front of the machine Side to be scanned face down F...

Page 181: ...e down Flaps closed Bottom side of envelopes toward the back of the machine Side to be printed face up When loading envelopes select Envelope as the paper types using both Tray Paper Settings and printer driver and specify the thickness of envelopes For details see page 111 Printing on Envelopes Rotate the print image by 180 degrees using the printer driver when printing on the following paper Env...

Page 182: ... of an envelope have differing thicknesses Print one or two envelopes to check print quality Flatten out prints if they are creased or curled Check the envelopes are not damp High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased Depending on the environment copying or printing on envelopes may wrinkle them even if they are recommended Certain ...

Page 183: ...tainers Doing so can cause toner spillage possibly resulting in dirtying of skin clothing and floor and accidental ingestion Store toner new or used toner containers and components that have been in contact with toner out of reach of children If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary If toner or used toner gets...

Page 184: ...dual toner may scatter Do not repeatedly install and remove toner cartridges This will result in toner leakage Follow the instruction on the screen regarding how to replace a toner cartridge If Toner Cartridge is almost empty appears on the system message widget the toner has almost run out Have a replacement toner cartridge at hand If appears when there is a lot of toner follow the toner replacem...

Page 185: ...nsmission operation The error message disappears Any reports are not printed Disposing of used toner This section describes what to do with used toner Toner cannot be re used Pack used toner containers in the container s box or a bag to prevent the toner from leaking out of the container when you dispose of it mainly Europe and Asia If you want to discard your used toner container please contact y...

Page 186: ...9 Adding Paper and Toner 184 ...

Page 187: ...Troubleshooting Load Paper icon Appears when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Add Toner icon Appears when toner runs out For details about adding toner see Adding Toner Maintenance and Specifications Add Staple icon Appears when staples run out For details about adding staples see Adding Staples Maintenance and Specifications Wa...

Page 188: ...eptacle is full For details about removing staple waste see Removing Staple Waste Troubleshooting Service Call icon Appears when the machine is malfunctioning or requires maintenance Open Cover icon Appears when one or more covers of the machine are open 10 Troubleshooting 186 ...

Page 189: ... on the function screen and take the appropriate action For details about how to resolve the problems described in error messages see When Messages Appear Troubleshooting 3 Messages Displays a message that indicates the status of the machine and each function 4 Status icons The status icons that can be displayed are described below The function is performing a job The machine cannot be used becaus...

Page 190: ...age and take the appropriate action For details about error messages and their solutions see When Messages Appear Troubleshooting You can use other functions normally The machine is unable to connect to the network A network error has occurred Check that the machine is correctly connected to the network and that the machine is correctly set For details about how to connect the network see Connecti...

Page 191: ...5 long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function the Facsimile function or the Scanner function 5 long beeps repeated four times Soft alert An original has been left on the exposure glass or paper tray is empty 5 short beeps repeated five times Strong alert The machine requires user attention because paper has jammed the toner nee...

Page 192: ... Saver is pressed Before you press Energy Saver check that Sleep mode can be enabled For details about enabling Sleep mode see Saving Energy Getting Started The display is turned off The machine is in Low Power mode Touch the display panel The display is turned off The machine is in Sleep mode Touch the display panel Nothing happens when the display panel is touched The power is turned off Make su...

Page 193: ... the reverse side of the paper You may have loaded the paper incorrectly Load the paper correctly For details about loading paper see Loading Paper Paper Specifications and Adding Paper Misfeeds occur frequently Using curled paper often causes misfeeds soiled paper edges or slipped positions while performing staple or stack printing Flatten the paper with your hands to straighten out the curl Load...

Page 194: ...ee Removing Jammed Paper Troubleshooting If you load a paper size that is not selected automatically you need to specify the paper size with the control panel For details about specifying paper size with the control panel see Changing to a Size That Is Not Automatically Detected Paper Specifications and Adding Paper Misfeeds occur frequently There is a foreign object on the finisher tray Remove th...

Page 195: ...s Book is changed from the display panel or Web Image Monitor The Address Book cannot be changed while you delete the multiple stored documents Wait a while and then retry the operation The Address Book cannot be changed from the display panel The Address Book cannot be changed while it is being backed up from Web Image Monitor or other tools running on the computer Wait until the Address Book bac...

Page 196: ...ing occurs when gate fold letter fold in or letter fold out is applied Wrinkling can occur if gate fold letter fold in or letter fold out is applied to B4 JIS A3 8 1 2 14 11 17 12 18 8K or larger sizes of paper When applying gate fold letter fold in or letter fold out to paper larger than A4 we recommend you enable image reduction and use paper no larger than A4 When you print Z folded paper the m...

Page 197: ...you want because of paper type paper size or paper capacity problems use the recommended paper For details about recommended paper see Recommended Paper Sizes and Types Paper Specifications and Adding Paper When Multiple Functions Cannot Be Executed Simultaneously If you cannot carry out your job it may be that the machine is being used by another function Wait until the current job is completed b...

Page 198: ...Security Guide Cannot detect original size The original placed on the exposure glass is a non standard size Place the original on the exposure glass again Face the original down If the machine cannot detect the size of the original specify the size manually do not use Auto Paper Select mode or the Auto Reduce Enlarge function For details about specifying the settings see Sizes Detectable with Auto...

Page 199: ...isher SR4130 Maintenance and Specifications Check paper size An irregular paper size is set If you press Start the copy will start using the selected paper Duplex is not available with this paper size A paper size not available in Duplex mode has been selected Select a proper paper size For details about paper see Specifications for the Main Unit Maintenance and Specifications Exceeded the maximum...

Page 200: ...cument Server Features For details about Max Copy Quantity see General Features Copy Document Server Memory is full nn originals have been scanned Press Print to copy scanned originals Do not remove remaining originals n is replaced by a variable The number of scanned originals exceed the number of pages that can be stored in memory Press Print to copy scanned originals and cancel the scanning dat...

Page 201: ...originals In this case the resulting sorted pages will not be sequential For details about Memory Full Auto Scan Restart see Input Output Copy Document Server When Using the Connect Copy Function Message Causes Solutions Cannot connect to the sub machine Check the status of the sub machine The icon is lit The hard disk of the sub machine is malfunctioning Press Exit on the main machine and follow ...

Page 202: ... Make the same settings on both machines Sub machine is in Interrupt mode The sub machine is in Interrupt mode Press Interrupt on the sub machine to cancel Interrupt mode Sub machine paper settings must be the same to use this tray Paper tray settings on the two machines do not match Make the same settings on both machines The Cover Sheet setting s of the sub machine is different from the main mac...

Page 203: ...to resume receiving the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume receiving the Internet Fax For details about receiving the Internet Fax contact your administrator Functional problems with facsimile Data will be initialized There is a problem with the fax Record the code number shown on the screen and then contact yo...

Page 204: ... usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax When Network Setting Problems Occur Message Cause Solution Check whether there are any network problems 13 10 The alias telephone number you entered is already registered on the gatekeeper by another device Check that the correct ...

Page 205: ...ck whether there are any network problems 13 24 The password registered for the SIP server is not the same as the password registered for this machine For details about network problems contact your administrator Check whether there are any network problems 13 25 In Effective Protocol the IP address is not enabled or an incorrect IP address has been registered Check that IPv4 in Effective Protocol...

Page 206: ...nsfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found Check that the following settings in System Settings are listed correctly DNS server Server name and IP address for the SMTP Server For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the folder for transfer is corre...

Page 207: ...ID and password for the computer with the folder for forwarding are correctly specified Check that the folder for forwarding is correctly specified Confirm that the computer with the folder for forwarding is properly working For details about network problems contact your administrator Check whether there are any network problems 14 33 E mail addresses for the machine and the administrator are not...

Page 208: ...log in to the POP3 IMAP4 server Check that the correct User Name and Password are listed in Fax Email Account of System Settings For details about Fax Email Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are any network problems 15 03 No machine e mail address is specified Check that the correct mac...

Page 209: ...chine System Settings Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Check whether there are any network problems 15 12 Cannot log in to the POP3 IMAP4 server Check that the following settings in System Settings are listed correctly the user name and password for Fax Email Account the user name and password for POP befor...

Page 210: ...ails about how to do this see Parameter Settings Fax If Check whether there are any network problems appears the machine is not correctly connected to the network or the settings of the machine are not correct If you do not need to connect to a network you can specify the setting so this message is not displayed and then Check Status no longer lights up For details about how to do this see Paramet...

Page 211: ...stem Settings For details about these settings contact your administrator Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Connection with the remote machine has failed Check the remote machine status The main machine s power is off Turn on the main machine s power Connection with the remote machine has failed Check the re...

Page 212: ...istrator Transfer error has occured Check the status of the remote machine A network error occurred during transfer Check that the correct IP address or host name is set for the main machine in System Settings For details about these settings contact your administrator Check that the main machine is working correctly Check that the LAN cable is correctly connected to the machine For details about ...

Page 213: ...e Problem HDD An error has occurred in the hard disk Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem USB An error has occurred in the USB interface Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem Wireless Card A wireless LAN board is referred to as...

Page 214: ...per size and type can also be changed in User Tools The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Speci...

Page 215: ...set the job Be sure the tray you select for slip sheets is not providing paper for other pages When using direct print from a memory storage device Message Cause Solution Exceeded the limit value for total data size of the selected files Cannot select more files The size of the selected file exceeds 1 GB The total size of the selected files exceeds 1 GB Files or groups of files larger than 1 GB ca...

Page 216: ...ancel function due to a command error Check that the data is valid A function which cannot be used with Fold mode was set The job has been cancelled A print job was canceled because a function s not available with Fold was selected Cancel the function s not available with Fold For details about the functions not available with Fold see Fold Print A job via the network that was not printed exists b...

Page 217: ...tion job Job cancelled In Administrator Tools under System Settings priority was specified to be given to Unauthorized Copy Prevention Printing set on this machine Cancel Unauthorized Copy Prevention Printing for the printer driver For details about how to cancel the settings see the printer driver Help Collate Cancelled Collate was canceled Turn off the power and then back on again If the message...

Page 218: ...er Features Check the number of sheets that are to be stapled together and try printing again For details about the number of sheets that can be stapled together see Specifications for Finisher SR4110 Specifications for Finisher SR4120 or Specifications for Booklet Finisher SR4130 in Maintenance and Specifications Error occurred while printing job with Background Numbering Job has been cancelled U...

Page 219: ...ze other than Auto Detect When there is a problem with the print settings Message Cause Solution Booklet Half Fold Error The job was canceled because you specified invalid settings for saddle stitching or half fold Check the settings for saddle stitching or half fold Classification Code is incorrect The classification code has not been entered or the classification code has been entered incorrectl...

Page 220: ...f pages to print Exceeded the maximum number of multi sheet fold Half Fold The maximum number of multi sheet folds Half Fold was exceeded For details about the maximum number of multi sheet folds Half Fold see Fold Print Output Tray Changed The output tray was changed because the paper size of the specified output tray is limited Specify the proper output tray Print Overrun Images were discarded w...

Page 221: ...cument Server function contact your administrator For details about how to set permissions see Limiting Available Functions Security Guide Exceeded max capacity of document server Cannot store The hard disk became full after a file was stored Delete some of the files stored in the Document Server or reduce the size that you want to send Exceeded max number of files of document server Cannot store ...

Page 222: ...because capture file could not be stored Exceeded max files The maximum file capacity of the Document Server was exceeded Delete the files stored in the Document Server Job cancelled because capture file could not be stored Exceeded max pages per file The maximum page capacity of the Document Server was exceeded Delete some of the files stored in the Document Server or reduce the number of pages t...

Page 223: ...eeded files stored on the machine Alternatively reduce the data size of the Temporary Print file and or the Stored Print file When there is not enough memory Message Cause Solution 84 Error There is no work area available for image processing Decrease the number of files sent to the machine 92 Error Printing was canceled because Job Reset or Stop was selected on the machine s control panel Perform...

Page 224: ...to use this function This job has been cancelled The logged in user is not allowed to use the selected function For details about how to set permissions see Configuring User Authentication Security Guide You do not have a privilege to use this function This operation has been cancelled The logged in user does not have the privileges to register programs or change the paper tray settings For detail...

Page 225: ...ently contact your service representative 99 Error This data cannot be printed The specified data is either corrupt or it cannot be printed from a memory storage device using the Direct printing function Check that the data is valid For details about the kinds of data that can be printed from a memory storage device using the Direct printing function see Direct Printing from a Memory Storage Devic...

Page 226: ...m file capacity was exceeded Delete unneeded files stored on the machine Exceeded Max Stored Pages While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum page capacity was exceeded Delete unneeded files stored on the machine Reduce the number of pages to print Failed to obtain file system PDF direct printing could not be performed because the file system could not b...

Page 227: ...tor Raster list In some cases it will take a long time to complete a print job Memory Retrieval Error A memory allocation error occurred Turn off the power and then back on again If the message appears again replace the RAM For details about replacing the RAM contact your service representative If printing does not start contact your service representative The contents of errors may be printed on ...

Page 228: ...tivirus program or a firewall is preventing the machine from connecting to your computer Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using antivirus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the antivirus software Help To preve...

Page 229: ...nts were stored by the OCR function Up to 100 jobs can be placed on standby by the OCR function Scan the next document after the current jobs have finished being stored File types have been automatically set for some files because multiple files were selected If there are selected stored documents which cannot be converted to a specified file format those documents are automatically converted to a...

Page 230: ...racters The file name cannot start or end with a period The program is recalled Cannot recall the destination s for which access privileges are required The currently logged in user does not have permission to view the destination that was registered in the program For details about how to set permissions see Limiting Available Functions Security Guide The program is recalled Cannot recall the des...

Page 231: ...city Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner function see Relationship between Resolution and Scan Size Scan Exceeded max data capacity Check the scanning resolution then reset n original s n in the message represents a variable The scanned original exceeded maximum ...

Page 232: ...ry to scan the original again If displaying the entire image is not necessary press Start to start scanning with the current scaling factor Not all of the image will be scanned Check the ratio and then press the Start key again Using Specify Reproduction Ratio to scale down a large document may cause part of the image to be lost Specify a large size in Specify Size and then scan the original again...

Page 233: ...les For details about how to delete stored files see Deleting a Stored File Scan Memory is full Do you want to store scanned file Because there is not enough free hard disk space in the machine for storing in the Document Server only some of the pages could be scanned Specify whether or not to use the data Memory is full Scanning has been cancelled Press Send to send the scanned data or press Canc...

Page 234: ...settings see Send Settings Scan Sending the data has failed The data will be resent later A network error has occurred and a file was not sent correctly Wait until sending is retried automatically after the preset interval If sending fails again contact your administrator Transmission has failed Insufficient memory in the destination hard disk To check the current status press Scanned Files Status...

Page 235: ...mitted Waiting status displayed Cancel transmission Waiting status cleared and then delete the file When data cannot be sent because there are too many documents or pages Message Cause Solution Exceeded max number of pages per file Do you want to store the scanned pages as 1 file The file being stored has exceeded the maximum number of pages for one file Specify whether to store the data or not Sc...

Page 236: ...unication was failed Scan Profile is not set on the client computer Set Scan Profile For details about how to do this see Creating a New Scan Profile Scan Cannot start scanning because communication was failed The Take no action setting has been selected on the client computer forcing the client computer to remain inactive when it receives scan data Open scanner properties click the Events tab and...

Page 237: ...rite on the memory storage device because remaining free space is insufficient The memory storage device is full and scan data cannot be saved Even if the memory storage device appears to have sufficient free space data might not be saved if the maximum number of files that can be saved is exceeded Replace the memory storage device If the document is scanned as single page or divided into multiple...

Page 238: ...e completed because the maximum number of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device Reduce the number of documents to be written to the memory storage device and then try again Memory is full Press Write to write the current scanned data to the memory storage device or press Cancel to delete The scan could not be complet...

Page 239: ...r of modes that can be stored is 100 Delete unneeded modes Cannot detect the paper size of the original Specify the scanning size The set original was misaligned Place the original correctly Specify the scan size When placing an original directly on the exposure glass the lifting lowering action of the ADF triggers the automatic original size detection process Lift the ADF by 30 degrees or more Ca...

Page 240: ...can conditions have exceeded the setting range of the machine Check whether the scanning settings made with the application exceed the setting range of the machine Fatal error has occurred in the scanner An unrecoverable machine error has occurred An unrecoverable machine error has occurred Contact your service representative Insufficient memory Close all other applications then restart scanning M...

Page 241: ...ht not scan an original Remove the misfeed and then scan the original again Invalid Winsock version Please use version 1 1 or higher You are using an invalid version of Winsock Install the operating system of the computer or copy Winsock from the operating system CD ROM No response from the scanner The machine or client computer is not connected to the network correctly Check whether the machine o...

Page 242: ...heck the scanner and the options The ADF cover is open Check whether the ADF cover is closed The name is already in use Check the registered names You tried to register a name that is already in use Use another name When there is a problem connecting to the scanner Message Cause Solution Cannot connect to the scanner Check the network Access Mask settings in User Tools An access mask is set For de...

Page 243: ... Communication error has occurred on the network A communication error has occurred on the network Check whether the client computer can use the TCP IP protocol Scanner is not available Check the scanner connection status The machine s power is off Turn on the power Scanner is not available Check the scanner connection status The machine is not connected to the network correctly Check whether the ...

Page 244: ...P address could not be obtained from the host name If only IPv6 is set to Active the IPv6 address might not be obtained Check whether the machine s host name is specified in the Network Connection Tool For the WIA driver check the Network Connection tab in the properties Use Web Image Monitor to set LLMNR of IPv6 to Active 10 Troubleshooting 242 ...

Page 245: ... turned on The wireless LAN board was pulled out after the machine was turned on The settings are not updated although the unit is detected Turn off the power and then check the wireless LAN board is inserted correctly After this turn on the power again If the message appears again contact your service representative Failed to read the PDF file There is a possibility that the PDF version is not su...

Page 246: ...age adjustment operations The machine may perform periodic maintenance during operations The frequency and duration of maintenance depends on the humidity temperature and printing factors such as number of prints paper size and paper type Wait for the machine to resume operation When There Is a Problem Scanning or Storing Originals Message Cause Solution Cannot detect original size Select scan siz...

Page 247: ...n that is running When the Address Book Is Updated Message Cause Solution Updating the destination list has failed Try again A network error has occurred Check whether the server is connected Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using antivirus software add the program to the exclusion list in the application settin...

Page 248: ... was cleared when the destination list in the delivery server was updated Specify the destination or sender s name again When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution Some invalid destination s contained Do you want to select only valid destination s The specified group contains fax destinations e mail destinations and or folder destinations that is not supp...

Page 249: ...ificate is not currently valid The user certificate destination certificate has expired A new user certificate must be installed For details about the user certificate destination certificate see Configuring S MIME Security Guide XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action The device certificate S MIME h...

Page 250: ...ertificate PDF with digital signature or PDF A with digital signature must be installed For details about how to install a device certificate PDF with digital signature or PDF A with digital signature see Configuring PDFs with Electronic Signatures Security Guide If a fax or an e mail cannot be sent and a message appears which states that there is a problem with the device certificate or user cert...

Page 251: ... A network error has occurred and connection has failed Try the operation again If the message is still displayed the network may be busy Check the settings for LDAP server in System Settings For details about settings for LDAP server see Programming the LDAP Server Connecting the Machine System Settings Exceeded time limit for LDAP server search Check the server status A network error has occurre...

Page 252: ...10 Troubleshooting 250 ...

Page 253: ...nt computers and other office equipment The program backs the development and dissemination of products that feature energy saving functions It is an open program in which manufacturers participate voluntarily Targeted products are computers monitors printers facsimiles copiers scanners and multi function devices Energy Star standards and logos are internationally uniform For details about the def...

Page 254: ...er mode 15 minutes 15 minutes Time of switch out from Low Power mode 1 9 7 seconds 9 5 seconds Reduced electrical consumption in Sleep mode 1 0 89 W 0 89 W Time of switch into Sleep mode 60 minutes 60 minutes Time of switch out from Sleep mode 1 38 2 seconds 38 2 seconds Duplex Function 2 Standard Standard 1 The time it takes to switch out from energy saving functions and electrical consumption ma...

Page 255: ... option mainly North America Type 1 Type 2 Reduced electrical consumption in Low Power mode 1 174 W 181 W Time of switch into Low Power mode 15 minutes 15 minutes Time of switch out from Low Power mode 1 9 3 seconds 9 5 seconds Reduced electrical consumption in Sleep mode 1 0 76 W 0 89 W Time of switch into Sleep mode 60 minutes 60 minutes Time of switch out from Sleep mode 1 43 1 seconds 38 2 sec...

Page 256: ...nts and are designed to facilitate recycling Our products or product packaging are marked with the symbol below The symbol indicates that the product must not be treated as municipal waste It must be disposed of separately via the appropriate return and collection systems available By following these instructions you ensure that this product is treated correctly and help to reduce potential impact...

Page 257: ...d Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281 2002 or DIN 19309 For products using EP printing technology the machine can print on 64 g m2 paper which contains less raw materials and represents a significant resource reduction Duplex...

Page 258: ...ice switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode than from Ready mode For maximum energy savings we recommend that the default setting for power management is used Products that comply with the Energy Star requirement are always energy efficient Notes to users in...

Page 259: ...86 Combine 2 Sides 87 Combine printing 109 Computer 236 Control panel 29 43 Copier 196 Copy 55 79 Copy connector 34 Copy orientation 83 Copy tray 30 33 Creating a shared folder 119 Custom size paper 89 D Data In indicator 43 Data security for copying 26 Destination 246 Display panel 43 Distributed scan management 25 Document Server 12 17 94 112 113 133 135 196 219 Drag 51 Drawer 30 DSM 25 Duplex 1...

Page 260: ...231 Memory Storage Device 115 Memory Transmission 95 Message 190 196 201 202 208 211 213 214 217 219 220 221 222 223 226 229 231 232 233 234 235 236 240 243 244 245 246 247 248 249 Model Specific information 8 Multi folding unit 34 37 40 N Names of Major Features 9 Network setting 202 O OCR unit 23 One Sided combine 86 Options 33 Orientation fixed paper 161 Original orientation 83 Output jogger 34...

Page 261: ...dicator 43 Stored documents 17 102 135 Stored Print 17 Storing a document 101 Storing data 94 133 Storing documents 112 Storing received documents 19 Storing scan files 12 129 Symbols 7 T Thick paper 176 Toner 181 183 Translucent paper 164 Tray 30 Tray 1 141 164 Tray 2 143 165 Tray 3 143 165 Turning off the power 71 Turning on the power 71 Twin interposer 34 159 173 Two Sided combine 87 Two sided ...

Page 262: ...MEMO 260 EN GB EN US EN AU D257 7012B ...

Page 263: ... 2016 2017 ...

Page 264: ...D257 7012B AU EN US EN GB EN ...

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