Service Call Conditions
SM 4-1
D017/D018/D019/D020
Tr
ouble
-
shooting
4. TROUBLESHOOTING
4.1 SERVICE CALL CONDITIONS
4.1.1 SUMMARY
There are 4 levels of service call conditions.
Level
Definition
Reset Procedure
A
To prevent damage to the machine, the main
machine cannot be operated until the SC has
been reset by a service representative (see
the note below).
Enter SP mode, go into
SP5810, press [Execute], turn
the main power switch off and
on.
B
SCs that disable only the features that use the
defective item. Although these SCs are not
shown to the user under normal conditions,
they are displayed on the operation panel only
when the defective feature is selected.
Turn the operation switch or
main switch off and on.
C
The SC history is updated. The machine can
be operated as usual.
The SC will not be displayed.
Only the SC history is
updated.
D
Turning the main switch off then on resets SCs
displayed on the operation panel. These are
re-displayed if the error occurs again.
Turn the operation switch off
and on.
When a Level “D” SC code occurs
When a Level D SC occurs, a screen opens on the operation panel to tell the operator:
An error occurred
The job in progress will be erased
The machine will reboot automatically after approximately 30 seconds.
The operator can wait until the machine reboots automatically or touch “Reset” on the
screen to reset the machine immediately and go back to the copy screen.
Summary of Contents for Aficio MP 2550B
Page 1: ...D017 D018 D019 D020 SERVICE MANUAL 003320MIU ...
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Page 3: ...D017 D018 D019 D020 SERVICE MANUAL ...
Page 4: ......
Page 5: ...D017 D018 D019 D020 SERVICE MANUAL 003320MIU ...
Page 6: ......
Page 8: ......
Page 10: ......
Page 12: ......
Page 32: ......
Page 33: ...INSTALLATION ...
Page 34: ......
Page 120: ......
Page 121: ...PREVENTIVE MAINTENANCE ...
Page 122: ......
Page 130: ......
Page 131: ...REPLACEMENT AND ADJUSTMENT ...
Page 132: ......
Page 201: ...TROUBLESHOOTING ...
Page 202: ......
Page 238: ...Self Diagnostic Mode D017 D018 D019 D020 4 36 SM Self Diagnostic Test Flow Chart ...
Page 246: ...Image Problems D017 D018 D019 D020 4 44 SM 4 5 2 CHECKING IMAGES WITH THE TRIMMING PATTERN ...
Page 262: ......
Page 263: ...SERVICE TABLES ...
Page 264: ......
Page 304: ...SP3xxx D017 D018 D019 D020 5 40 SM 5 4 SP3XXX There are no Group 3 SP codes for this machine ...
Page 488: ......
Page 489: ...DETAILED SECTION DESCRIPTIONS ...
Page 490: ......
Page 569: ...SPECIFICATIONS ...
Page 570: ......
Page 583: ...LARGE CAPACITY TRAY PS500 B391 ...
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Page 606: ......
Page 607: ...1000 SHEET FINISHER SR790 B408 ...
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Page 610: ......
Page 635: ...BOOKLET FINISHER SR3000 B793 ...
Page 636: ......
Page 640: ......
Page 643: ...Covers SM 3 B793 Booklet Finisher B793 3 Remove the upper left cover C ...
Page 657: ...Folder SM 17 B793 Booklet Finisher B793 6 Remove a connector 7 7 Remove 2 screws 8 ...
Page 658: ...Folder B793 18 SM 8 Remove the staple tray 9 9 Remove the guide 10 2 screws ...
Page 701: ...PAPER TRAY UNIT PB3030 D331 ...
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Page 728: ......
Page 729: ...FAX OPTION TYPE 3350 D361 ...
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Page 917: ...Fax Communication Features SM 183 D361 Fax Option Type 3350 D361 ...
Page 925: ...ARDF DF3030 D366 ...
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Page 930: ......
Page 956: ......
Page 957: ...1 BIN TRAY BN3030 D367 ...
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Page 966: ......
Page 967: ...BRIDGE UNIT BU3020 D368 ...
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Page 970: ......
Page 979: ...DUPLEX UNIT AD3000 D369 ...
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Page 994: ...Electrical Component D369 8 SM 4 Duplex transport motor B x 2 ...
Page 1003: ...BYPASS TRAY BY3000 D370 ...
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Page 1010: ...Tray D370 2 SM 2 Remove the pins A x 1 each 3 By pass tray B x 1 ...
Page 1015: ...Feed SM 7 D370 Bypass Tray BY3000 D370 6 Separation pad D spring x 1 ...
Page 1019: ...INTERCHANGE UNIT TYPE 3350 D371 ...
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Page 1031: ...500 SHEET FINISHER SR3050 D372 ...
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Page 1058: ...Overview D372 20 SM No What Happens sure that the stapler is at its home position ...
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Page 1103: ...PRINTER SCANNER OPTION D383 ...
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Page 1136: ...Scanner Service Tables D383 6 SM Compression Notch Assignment ...
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Page 1143: ...INTERNAL SHIFT TRAY SH3010 D385 ...
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