Ricoh Aficio AP610 Maintenance Manual Download Page 2

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Replacing the Fusing Unit ........................................................................................ 53

Cautions to Take When Cleaning ....................................................................... 60
Cleaning the Friction Pad.................................................................................... 61
Cleaning the Paper Feed Roller.......................................................................... 63
Cleaning the Registration Roller ........................................................................ 67

Adjusting the Printer

Adjusting the Image Density............................................................................... 70
Adjusting Tray Registration................................................................................ 72

Troubleshooting

Error & Status Messages on the Control Panel ................................................ 75
Printer Does Not Print ......................................................................................... 83

Checking the port connection................................................................................... 84

Other Printing Problems ..................................................................................... 87
Additional Troubleshooting ................................................................................ 91

Removing Misfed Paper

Appendix

Moving and Transporting the Printer............................................................... 108

Moving the Printer .................................................................................................. 108

Consumables ..................................................................................................... 110

Toner Cartridge ...................................................................................................... 110
Maintenance Kit ..................................................................................................... 110

Specifications..................................................................................................... 112

Mainframe .............................................................................................................. 112
Options................................................................................................................... 115

Summary of Contents for Aficio AP610

Page 1: ...per and Other Media 10 Paper not supported by this printer 12 Print Area 13 Loading Paper 16 Loading Paper in Tray 1 and the optional paper feed unit 16 Loading Paper in the Bypass Tray 25 Loading Env...

Page 2: ...Panel 75 Printer Does Not Print 83 Checking the port connection 84 Other Printing Problems 87 Additional Troubleshooting 91 Removing Misfed Paper Removing Misfed Paper 93 When Remove Misfeed Paper Tra...

Page 3: ...dows operating systems are as follows Microsoft Windows 95 operating system Microsoft Windows 98 operating system Microsoft Windows Millennium Edition Windows Me The product names of Windows 2000 are...

Page 4: ...this sym bol Be sure to read the instructions all of which are described in the Safety In formation section The statements above are notes for your safety If this instruction is not followed paper mig...

Page 5: ...paper feed direction The direction is determined for each pa per size Input Paper Sizes Metric version In this manual On the display Paper feed direction K Feed direction A4 297 x 210 8 1 2 x 11 Short...

Page 6: ...s no dial on the tray See p 25 Loading Paper in the Bypass Tray See p 32 Loading Envelopes Letter LT 81 2 11 K 216 279 L 279 216 51 2 81 2 K 140 216 Executive Exec 71 4 101 2 K 184 276 L 276 184 Folio...

Page 7: ...32 mm in length Paper Feed Unit Tray 2 3 approximately 182 297 mm in width and 160 432 mm in length The size is not supported Input Paper Sizes Inch version Feed direction Size inch Bypass Tray Paper...

Page 8: ...2 Loading Envelopes The size is supported but it should be set as a custom size using the con trol panel The supported size may differ depending on the printer language you use Set as a custom size se...

Page 9: ...62 K DL Env 110 220 K Monarch Env 98 4 190 5 K Custom Size supported by approximately 182 to 297 mm in width and ap proximately 148 to 432 mm in length Inch version A5K A6K 51 2 81 2K Executive 71 4 1...

Page 10: ...r more information about recommended paper contact your sales or service representative Do not use paper that has already been printed onto by other printers Storing Paper Paper should always be store...

Page 11: ...ng the printer driver overrides that selected using the control panel Printer driver setup Click Thick in the Type list Enabled paper feeding tray Bypass Tray Number of sheets that can be set Make sur...

Page 12: ...Printer driver setup Click Thick in the Type list Enabled paper feeding tray Any input tray can be used Make sure paper is not stacked higher than the upper limit mark T inside the tray Make sure pap...

Page 13: ...or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples Envelopes in the following conditions damp excessively curled or twisted stuck together damaged in...

Page 14: ...ection C Approx 4 2 mm 0 18 inches D Approx 4 2 mm 0 18 inches The print area may vary depending on the paper size printer language and printer driver settings Envelope A Print area B Feed direction C...

Page 15: ...Paper and Other Media 15 The print area may vary depending on the paper size printer language and printer driver settings...

Page 16: ...stacked above the limit mark inside the tray Misfeeds might occur Do not put different types of paper in a single paper tray Up to 500 sheets of paper can be loaded in the paper feed unit This means...

Page 17: ...guide D Lift the front of the tray and then slide it carefully into the printer until it stops Do not slide the paper tray in with force If you do the front and side guides might move For more informa...

Page 18: ...t stops Adjust the paper size dial to match the size and feed direction of paper in the paper tray If you want to use the paper size and feed direction that are not indicated on the paper size dial se...

Page 19: ...ches inwards to unlock the tray E Slide the tray until it stops F Return the catches to their original positions Confirm that the catches return to their original positions securely If they are not lo...

Page 20: ...guides when moving them H Load paper into the tray with the print side down Confirm that the top of the stack is not higher than the limit mark inside the tray Confirm that paper fits under the rear...

Page 21: ...two outer holes when attaching the paper tray cover as a cover for the standard tray Use the two inner holes when attaching the paper tray cover as a cover for an additional tray If you load a paper s...

Page 22: ...etes the setting change Specifying custom size paper for the optional paper feed unit When printing on custom size paper specify the paper size using the control panel or printer driver The custom siz...

Page 23: ...press the Enter key The paper tray selection menu appears D Press the U or T key to display the target paper tray and then press the Enter key The paper size selection menu appears E Press the U or T...

Page 24: ...ing the optimum paper type for the tray You can select from the following paper types Plain Paper Recycled Paper Special Paper Color Paper Letterhead A Press the Menu key The Menu screen appears on th...

Page 25: ...ss the Enter key After about two seconds the display returns to the menu F Press the Online key The initial screen appears The following paper types cannot be printed on both sides Special Paper Color...

Page 26: ...e loading the stack onto the tray so multiple sheets are not fed in together Set the size and direction of the loaded paper on the control panel or with the printer driver Make sure the settings do no...

Page 27: ...e guides Sheets of A4K or 81 2 x 11K length or longer must be loaded one at a time Support the paper by hand so it feeds in properly Additionally since paper feeding and image quality may differ depen...

Page 28: ...pass tray After about two seconds the display returns to the menu G Press the Online key The initial screen appears To load thick paper OHP transparencies or envelopes make settings for thick paper or...

Page 29: ...ver when using a printer driver other than RPCS you will need to change the settings on the control panel Applications that do not allow a custom paper size to be set cannot print on custom sized pape...

Page 30: ...t the printer driver see the printer driver Help Specifying a paper type for the Bypass Tray By selecting the paper type you want to load the printer performs better You can select from the following...

Page 31: ...n menu appears D Press the U or T key to display Bypass Tray and then press the Enter key The paper type selection menu appears E Press the U or T key to display the type of paper you have loaded and...

Page 32: ...ttaching Envelope Feeder Type 610 Setup Guide Loading envelopes onto the Bypass Tray With the bypass tray you can load up to 10 envelopes at the same time For more information about envelopes see p 12...

Page 33: ...pears E Check Bypass Size appears and then press the Enter key The paper size selection menu appears F Press the U or T key to select the envelope type you want to use For information about types of e...

Page 34: ...es The following explanation uses the example of installing the envelope feeder unit in Tray 2 A Slide the optional paper feed unit Tray 2 out until it stops Then lift it slightly and then slide it ou...

Page 35: ...and the flap on the left as shown in the illustration Confirm that the envelope flaps are securely folded down and that there is no air inside the envelopes Confirm that the top of the stack is not hi...

Page 36: ...ge of the enve lope stack G Pinch the rear guide and then slide it along the edge of the envelope stack H Lift the front of the tray and then slide it carefully into the printer until it stops Do not...

Page 37: ...pears L Press the U or T key to display the target paper tray and then press the Enter key The paper size selection menu appears M Press the U or T key to select the envelope type you want to use For...

Page 38: ...Tray Priority in the Paper Input menu A Press the Menu key The Menu screen appears on the display B Press the U or T key to display Paper Input and then press the Enter key The paper selection menu a...

Page 39: ...rs in a place with an open flame The toner might ignite and cause burns or a fire Keep toner used or unused and the toner cartridge out of reach of chil dren If toner or used toner is inhaled gargle w...

Page 40: ...m ber of pages printed at a time paper type and size and environmental condi tions such as temperature and humidity Toner quality degrades over time You may have to replace the toner cartridge prematu...

Page 41: ...holding the cartridge with one hand as shown in the illustration Be sure to remove the tape completely before installing the new toner car tridge otherwise the printer might be damaged Keep the toner...

Page 42: ...ps G Push down the toner cartridge to settle it in appropriate position H Close the front cover by pressing the left and right side indentations Do not close the front cover with force If you cannot c...

Page 43: ...ntenance Kit 43 Please cooperate with the toner cartridge recycling program whereby are collected used toner cartridges For details consult with the store where the printer was purchased or with a sal...

Page 44: ...ollowing items Friction Pad 3 See p 45 Replacing the Friction Pad Transfer Roller with gloves See p 47 Replacing the Transfer Roller Paper Feed Roller 3 See p 50 Replacing the Paper Feed Rollers Fusin...

Page 45: ...tray Tray 1 and the other are for the paper feed unit s Tray 2 3 The following procedure shows how to replacing friction pad of the paper tray Tray1 A Lift the paper tray slightly and then pull it ou...

Page 46: ...r the friction pad while releasing the catches The friction pad spring may come off Be careful not to lose the friction pad spring The catches that lock the friction pad are located at the very back E...

Page 47: ...til it clicks After pushing in the friction pad try pushing it several times to check it is prop erly installed If it jumps back into position due to the force of the spring it is properly installed G...

Page 48: ...ace the used cartridge on the level place C To avoid making your hands dirty with toner from the transfer roller wear the gloves included in the maintenance kit D Hold the lock levers parts and then p...

Page 49: ...t or the printer might be damaged Insert the metallic part of the roller on the socket If you insert the sponge part of the roller the roller might be damaged G Push down the green parts of both sides...

Page 50: ...it stops J Lower the toner cartridge when it touches the back K Close the front cover by pressing the left and right side indentations Replacing the Paper Feed Rollers Replace all feed rollers includi...

Page 51: ...you are installing A For the paper tray B For the paper feed unit A If the optional duplex unit is installed uninstall them from the printer B Move the printer to the edge of a sturdy and stable tabl...

Page 52: ...paper feed roller D While sliding the green lock lever to the left set the new roller Then return the green lock lever to its original position Check the green lock lever secures the roller correctly...

Page 53: ...l the optional duplex unit if it was removed See p 108 Moving and Transporting the Printer Appendix Replacing the Fusing Unit Replacing the fusing unit A Open the rear cover by pushing the two knobs T...

Page 54: ...Replacing Consumables and Maintenance Kit 54 B Remove the rear cover in a horizontal direction C Lift the lock levers of the fusing unit as shown in the illustration D Pull the fusing unit out...

Page 55: ...ing Consumables and Maintenance Kit 55 E Pull out the pins on both sides of the new fusing unit F Replace the new fusing unit into the printer G Push the lock levers of the fusing unit down until it c...

Page 56: ...ver to the inside grooves on both sides of the printer in a horizontal direction I Close the rear cover J Print a configuration page to confirm that the printer works properly For more information abo...

Page 57: ...placing the fusing unit with the duplex unit attached A Push down the lever on the right side of the duplex unit and then pull it out until it stops B Lift the lock levers of the fusing unit as shown...

Page 58: ...ing Consumables and Maintenance Kit 58 D Pull out the pins on both sides of the new fusing unit E Replace the new fusing unit into the printer F Push the lock levers of the fusing unit down until it c...

Page 59: ...of the duplex unit and then insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected H Print a configuration page to confirm that the printer wor...

Page 60: ...e plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Accu mulated dust and grime pose a fire hazard Do not remove any covers or s...

Page 61: ...ghtly and then pull it out until it stops Lift the front side of the tray and then pull it out of the printer B Place the tray on a flat surface When there is paper in the tray remove paper C Wipe the...

Page 62: ...l it stops Do not slide the paper tray in with force If you do the front and side guides might move If misfeeds or multi feeds of paper occur after cleaning the friction pad contact your sales or serv...

Page 63: ...ers from the one on the paper tray Confirm the type of paper feed roll er you are installing A For the paper tray B For the paper feed unit A Turn off the power B Pull out the plug from the socket Rem...

Page 64: ...nter D Move the printer to the edge of a stable table or desk Do not put the printer on an unstable or tilted surface If the printer is equipped with the optional paper feed unit do not move the print...

Page 65: ...e it with a dry cloth to remove the water Do not use chemical cleaner or organic solvent such as thinner or ben zene G While sliding the green lock lever to the left set the paper feed roller to its o...

Page 66: ...re it was placed Carefully slide the pa per tray into the printer until it stops Do not slide the paper tray in with force If you do the front and side guides might move Follow the same procedure to c...

Page 67: ...cable B Open the front cover by pushing the front cover release button C Pull the toner cartridge out of the printer by holding the grips of the car tridge Do not hold the toner cartridge upside down...

Page 68: ...around the metallic registration roller by turning with a soft damp cloth Do not use chemical cleaner or organic solvent such as thinner or ben zene E Hold the grips of the toner cartridge and then i...

Page 69: ...e front cover by pressing the left and right side indentations Carefully close the front cover If you cannot close the cover easily pull the toner cartridge out of the printer and insert it again Afte...

Page 70: ...ears on the display B Press the U or T key to display Maintenance and then press the Enter key The maintenance menu appears C Check Image Density is displayed and then press the Enter key D Press the...

Page 71: ...Adjusting the Printer 71 Return to the maintenance menu F Press the Online key The initial screen appears...

Page 72: ...reen appears on the display B Press the U or T key to display Maintenance and then press the Enter key The maintenance menu appears C Press the U or T key to display Registration and then press the En...

Page 73: ...e U or T key to set the registration value mm I Press the U or T key to set the digit of the registration value mm Increase the value to shift the print area in the positive direction and decrease to...

Page 74: ...sting the Printer 74 The display returns to the print area Adjustment menu L Print the test sheet to confirm the adjustment result M Press the Online key The initial screen appears Registration Adjust...

Page 75: ...rom that of actual paper size and type in the tray tray number Load paper of the selected size in the tray and then change the paper size setting with the control panel Or press Form Feed and then sel...

Page 76: ...Problem HDD An error has occurred in the op tional Hard Disk Drive Turn the power off and then on If the message appears again call your sales or service representative Turn off the power Replace the...

Page 77: ...led Printer Drivers and Utilities UTILITY 1394 For details about using the utility tool for IEEE 1394 see the RE ADME file in the same directory in the CD ROM If the message ap pears again contact you...

Page 78: ...nterface card or the Bluetooth interface card was removed after the power was turned on An error was detected in the IEEE 802 11b interface card or the Bluetooth interface card Turn the power off and...

Page 79: ...d paper into the tray indicated then press the Enter key to resume printing Or press Form Feed and se lect the tray that holds a different type of paper To cancel printing press Job Reset Then Press t...

Page 80: ...ay Appears Remove Paper Standard Tray The standard tray is full and the print job is suspended Remove paper from the standard tray and the print job will be resumed auto matically Replace Maintenance...

Page 81: ...If the message appears again contact your sales or service representative Supply order failed Supply order has failed The use is required to reset the job SD authenticatn failed Authentication for th...

Page 82: ...Troubleshooting 82 Warming up The printer is warming up or toner is being supplied Wait until the panel display change the Ready Messages Second messages Description Solution...

Page 83: ...you use Be sure to use the correct one If the cable is damaged or worn replace it with a new one Is the Data In indicator blinking or lit after starting the print job If not blinking or lit the data...

Page 84: ...e sure Bluetooth Serial Client COMx appears under Cli ent Ports in the 3Com Bluetooth Connection Manager C Restart computer this printer and the other devices D Make sure no IEEE 802 11b wireless LAN...

Page 85: ...Click the Port tab D Check the Print to the following port box to confirm that the correct port is selected Windows XP Professional Windows Server 2003 A Select the Printers and Faxes window from Star...

Page 86: ...at the correct port is selected Windows NT 4 0 A Click Start point to Settings and then click Printers B Click to select the icon of the printer After that on the File menu click Properties C Click th...

Page 87: ...the optional paper feed unit The size and feed direction of paper in the Bypass Tray may not match the control panel settings Check the control panel settings so they match the size and feed direction...

Page 88: ...aper misfeeds occur fre quently Check the paper size settings The size set with the paper size dial might be different from the actual paper size Make the correct dial setting See p 16 Loading Paper U...

Page 89: ...e image is printed in the wrong orientation Set the correct orientation under the PCL Menu with the control panel See Making Printer Settings Using the Control Panel Soft ware Guide Confirm that the s...

Page 90: ...dicating a paper size appears either place the indicated size in the paper tray or perform Form Feed Also if Sub Paper Size in the System Menu is set to On printing is performed assuming letter size a...

Page 91: ...he settings of the SMTP server in E mail For details about the settings see Web Image Monitor Help When the power is turned off before the e mail is transmitted the e mail will not be received Check t...

Page 92: ...d e mail stopped ar riving If an Alert notification e mail set with the earlier notification level arrives later e mail will not be sent even if the notifica tion level is changed after When no date i...

Page 93: ...d Misfed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made after removing misfed paper may be loose inadequate ly fused Make a few test prints unt...

Page 94: ...ve scraps of paper in the printer This might cause a misfeed and damage the printer A Lift the paper tray slightly Pull it out until it stops and then remove the misfed paper B Carefully slide the pap...

Page 95: ...the front cover release button and then close it to reset the misfeed condition You can apply this procedure for both the paper tray and the optional paper feed unit To reset the misfeed condition ope...

Page 96: ...paper in the printer This might cause a misfeed and damage the printer A Open the front cover by pushing the front cover release button B Lift the front side of the toner cartridge and then pull it ou...

Page 97: ...r by holding both sides of paper Be careful not to get toner dust on your hands or clothes D Hold the grips of the toner cartridge and then insert it into the printer until it stops E Push down the to...

Page 98: ...Paper 98 F Close the front cover by pressing the left and right side indentations If paper is fed from the bypass tray be sure to remove all the paper from the bypass tray and close it before opening...

Page 99: ...the printer Removing misfed paper from the exit cover A Open the paper exit cover B Remove the misfed paper When removing misfed paper do not touch the fusing section because it becomes very hot The f...

Page 100: ...ing Misfed Paper 100 C Close the paper exit cover until it clicks Removing misfed paper from the fusing unit A Open the rear cover by pushing the two knobs B Remove the rear cover in a horizontal dire...

Page 101: ...lock levers of the fusing unit as shown in the illustration D Pull the fusing unit out E Hold the tab and then remove the misfed paper Do not touch the metal part of the fusing unit It becomes very ho...

Page 102: ...Paper 102 F Insert the fusing unit until it stops G Push the lock levers of the fusing unit down until it clicks H Insert the rear cover to the inside grooves on both sides of the printer in a horizo...

Page 103: ...Removing Misfed Paper 103 I Close the rear cover...

Page 104: ...paper to tear and leave scraps of paper in the duplex unit This might cause a misfeed and damage the print er Removing the misfed paper inside the cover A Open the rear cover of the duplex unit B Rem...

Page 105: ...Removing Misfed Paper 105 C Close the rear cover of the duplex unit D Lift the lever and then open the cover of the duplex unit E Remove the misfed paper...

Page 106: ...er of the duplex unit Removing misfed paper inside the duplex unit A Push down the lever on the right side of the duplex unit and then pull it out until it stops B Lift the guide board inside the dupl...

Page 107: ...e with the groove of the left slide of the duplex unit and then insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected If the error message appe...

Page 108: ...options are installed remove them See Setup Guide and follow the steps backwards for removing options C Be sure to close the Bypass Tray and the front cover When lifting the machine use the inset gri...

Page 109: ...uld break or cause injury if dropped Be sure to move the printer horizontally Moving the printer facing up on down may cause the toner to scatter If the optional paper feed unit s is installed detach...

Page 110: ...f use Toner cartridge consumable is not covered by warranty However if there is problem contact the store where they were purchased When you first use this printer use the toner cartridge packaged wit...

Page 111: ...ns such as temperature and humidity Maintenance kit consumables are not covered by warranty However if there is problem contact the store where they were purchased It is required to change the mainten...

Page 112: ...a width of 230 mm or smaller may de crease the printing speed depending on the temperature control of the fus ing unit Interface Standard 36 pin printer cable and a parallel port on the host computer...

Page 113: ...Sound Power Level Sound Pressure level 2 1 The following measurements are actual values made in accordance with ISO7779 2 Measured at the position of a bystander Dimensions 1 Maximum 920 W or less Ene...

Page 114: ...Capacity 250 sheets 80 g m2 20 lb Memory Standard 128 MB up to 256 MB with the optional memory unit Network Topology Ethernet 10BaseT 100BaseTX Protocol TCP IP NetBEUI IPX SPX AppleTalk Optional Equip...

Page 115: ...This Printer Envelope Feeder Type 610 Dimensions W D H 468 410 130 mm 18 4 16 1 5 1 inches Paper Weight 72 90 g m2 19 24 lb Paper Size See p 5 Paper and Other Media Supported by This Printer Duplex U...

Page 116: ...ins 1394 Interface Unit Type 4510 Transmission Spec IEEE 1394 Device Class SCSI print IP over 1394 Interface Connector IEEE 1394 6 pins 2 Required cable 1394 interface cable 6 pins x 4 pins 6 pins x 6...

Page 117: ...1 1 These figures are a guideline for outdoor use In general the transmittable dis tance indoors is 10 100 m depending on the environment Transmission Mode ad hoc mode and infrastructure mode Bluetoot...

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Ricoh Aficio AP610, Maintenance Manual

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