Warranty
The manufacturer warrants to the original consumer-purchaser only that this product shall be free from defects in
workmanship and material after correct assembly and under normal and reasonable home use for the period
indicated below beginning on the date of purchase. The manufacturer reserves the right to require photographic
evidence of damage, or that defective parts be returned, postage and/or freight pre-paid by the consumer, for
review and examination.
•
TUBE BURNERS: 10 year LIMITED warranty against perforation.
• COOKING GRIDS AND FLAME TAMERS: 5 year LIMITED warranty excluding dropping, chipping,
scratches, surface damage, discoloration or dents.
• ELECTRONIC IGNITER MODULE:
5 year LIMITED warranty excluding batteries, abuse or disassembly.
• STAINLESS STEEL PARTS:
2 year LIMITED warranty against perforation; does not cover cosmetic
issues like surface corrosion, scratches and discoloration.
• REGULATOR AND HOSE: 1 year LIMITED warranty excluding cuts, abrasions, serve twisting or bending.
• RICHMAN GRILL COVER AND ALL OTHER NON-EXTENDED WARRANTY PARTS: 1 year LIMITED
warranty against manufactured defects..
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ITM. / ART. 966690
RM20-2SS Traveler Grill
Ensure that the gas valve is open.
Check if sparks are produced
when igniting the grill.
Ensure that the burners are clean.
Check if the gas cylinder has fuel.
Check if the ventilation opening
on the pressure regulator is
plugged in.
Check if the ventilation openings are
covered up.
Check for the appearance of flames.
Check if there is too much or
too little air being supplied.
Check if the burner is not
misaligned.
The grill does not ignite
immediately.
Pressure regulator
makes noise.
The burner flame is not
blue.
Problem
Action
Solution
Clean the burners.
Reset the burner.
Open gas valve.
Adjust spark igniter.
Clean the burners.
Fill the gas cylinder at an
approved fuel provider.
Reset the burner.
Unplug the ventilation
opening and reset the
regulator flow valve.
08/2
8
/13
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