Rice Lake RL-42TT, Operation Manual

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Table 4-2. Error messages
LED LIGHT
Ready Status
BEEP DESCRIPTION SOLUTION
Red 4 beeps twice • Print head is not firmly closed. • Re-open print head and make sure it closes tightly.
Red
(flash) Red
(Flash) None • Print head temperature is too
high.
• Wait for the print head temperature to drop to normal
range. The printer will go back to standby mode and the
LED light will stop flashing.
Red 3 beeps twice • Ribbon is not installed, and printer
shows error message
• Ribbon is used up or ribbon
supply shaft is not moving
• Make sure the printer is in the Direct Thermal mode.
• Replace with new ribbon roll.
Red 2 beeps twice • Unable to detect paper
• Paper is used up
• Make sure the movable sensor mark is at the correct
position. If the sensor is still unable to detect paper, repeat
auto-sensing.
• Replace with new label roll.
Red 2 beeps twice • Abnormal paper feed • Possible causes: card tags or paper fell into the gap
behind the platen roller; can’t find label gap/black mark;
black mark paper out. Please adjust according to actual
usage.
Red 2 beeps twice • Memory is full; printer will print
“memory full”
• Delete unnecessary data in the memory.
Red 2 beeps twice • Can’t find the file; printer will print
“Filename cannot be found.”
• Use “~X4” command to print out all the files, then check
whether the file exists and the names are correct.
Red 2 beeps twice • File name is repeated; printer will
print “Filename is repeated”
• Change the file name and download again.
Control Panel 21
4.8 Error Messages