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160-10-7 Low-Profile Digital Physician Scale Operation
6.0
Maintenance and Troubleshooting
6.1
Maintenance
The following section provides instructions for maintaining and cleaning the Rice Lake line of scales.
Do not immerse the scale in cleaning or other liquid solutions.
Do not use Isopropyl alcohol or other solutions to clean the indicator display surface.
6.1.1
Basic Maintenance
Before using the scale and after periods of non-use, check the scale for proper operation and function. If the scale does not
operate correctly, contact a qualified service personnel.
Basic maintenance includes:
• Check the overall appearance of the entire scale for any obvious signs of damage.
• Inspect the condition of the AC adapter cord for cracking, fraying or broken/bent prongs.
• Using an adapter that has been used elsewhere may cause issues with the scale.
• Change batteries on a regular interval. Leaving in for long periods of time can cause batteries to leak.
6.1.2
Cleaning
Proper care and cleaning is essential to ensure a long life of accurate and effective operation. Before beginning the cleaning
process, disconnect the scale from the AC power source.
• Clean all external surfaces with a clean, damp cloth or tissue.
• Mild soap and water solution may be used.
• Standing platform may be cleaned with Isopropyl alcohol
• Dry with a clean soft cloth.
6.2
Troubleshooting
Refer to
Table 6-1
to diagnose and correct failures prior contacting service personnel for assistance.
Symptom or Error
Possible Cause
Corrective Action
Scale does not turn on
Dead battery
Replace batteries or connect scale to a power source
Faulty electrical outlet
Use a different electrical outlet
Bad power supply
Replace AC adapter
Questionable weight or the
scale does not zero
External object interfering with scale
Remove the interfering object from the scale
Display did not show 0.0 before
weighing
Help the patient off the scale, zero the scale and begin the weighing process again
Scale is not level
Ensure the scale is level and begin the weighing process again
Scale is out of calibration
Check the weight with a known weight value
Displayed messages as detailed below.
STOP
The load on the scale exceeds the
capacity of the scale
Remove excess weight and use the scale according to the
manufacturer’s specifications
LO Bat
The batteries are low
Replace the batteries
SAT
Damaged load cell cable
Possible wrong port
Replace load cell cable
Check ports
E06
Identifier - ADC
AD too high
E07
AD too low
E10
Overload
Scale is overloaded; Remove load from scale
E4L
BAT
Battery low but still usable
—
1 bar left on the indicator display
E4U
Battery low and unstable
—
no bars left on the indicator display
E11
CAL
Calibration Error
—
recalibrate the scale again
Err 2
Low saturation state (low A/D)
The load cell is not connected properly; Check the cables and mechanical connec-
tions; If the problem persists, replace the set of load cells
Err 3
High saturation state (high A/D)
See Err 2
Table 6-1. Troubleshooting Table
IMPORTANT
Summary of Contents for 160-10-7
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