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26

Troubleshooting Alarm Codes Cont.

Code

Description

Heater Function

What To Do

A200 High Water Temp! [ECO].

ECO Tripped. Heater 

 

disabled.

1. Disconnect power to unit. 

2. Refer to Use and Care Manual.

3. Call your installer/contractor. 

4. Call Tech Support at 1-800-995-0982.

T300 Water Leak Sensor Not Installed.

Water Leak Sensor Not 

Installed.

1. Install Water Leak Sensor

2. Refer to Use and Care Manual.

A900

Controller Fault.

Controller Malfuntion. 

Heater disabled.

Call Tech Support at 1-800-995-0982.

T901
A902

A903

A904
A905

Summary of Contents for HB Duct Ready Series

Page 1: ...u do not understand these instructions or any terms within it seek professional advice Any questions regarding the operation maintenance service or warranty of this water heater should be directed to...

Page 2: ...great deal of time and money over the life of your water heater You ll find many answers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips f...

Page 3: ...D A N G E R HOT Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly are at highest risk of being scalded See instruction manual before sett...

Page 4: ...ay call 916 445 8100 or ask a water heater dealer However applicable local codes shall govern installation For residential water heaters of a capacity greater than 52 gallons consult the local buildin...

Page 5: ...elements or checking controls The water heater and water lines should be protected from freezing temperatures DO NOT install the water heater in outdoor unprotected areas Make certain the floor under...

Page 6: ...ontrolling thermal expansion are also available Contact your installing contractor water supplier or plumbing inspector for additional information regarding this subject Water Supply Connections Refer...

Page 7: ...al parts or persons and to eliminate potential water damage Piping used should be of a type approved for hot water distribution The discharge line must be no smaller than the outlet of the valve and m...

Page 8: ...resulting in severe personal injury or death If the water heater has been subjected to fire flood or physical damage DO NOT operate the water heater again until it has been checked by a qualified ser...

Page 9: ...ational Appliance Energy Conservation Act standards with respect to insulation and standby loss requirements making an insulation blanket unnecessary The manufacturer s warranty does not cover any dam...

Page 10: ...r is supplied with a built in water sensing circuit The water sensor rope is shipped in the warranty bag for field installation Remove water sensor rope from thebagandattachtotheconnector located near...

Page 11: ...st is sufficiently away from structures to prevent condensation on surfaces Maximum heater performance is obtained by lowering the resistance to air flow regular filter maintenance is beneficial and p...

Page 12: ...Bends Each Maximum Allowed 5 8 5 6 5 4 5 2 8 inch UL Certified Termination for ducting outside Each 5 5 5 5 Reduced diameter UL Certified Termination for ducting outside Each N A 10 15 20 8 inch Regi...

Page 13: ...90 1 Kit should be purchased for this installation Ducting Example Flex Duct secured and sealed with Duct tie 2 places on Inlet 1 place on Outlet to secure Flex Duct to unit flange UL Certified termin...

Page 14: ...er Air purged from water heater and piping Water connections tight and free of leaks Flexible water connections HVAC approved ducting Calculated length of duct no greater than maximum allowed UL Certi...

Page 15: ...ing valves are recommended for reducing point of use water temperature by mixing hot and cold water in branch water lines It is recommended that a mixing valve complying with the Standard for Temperat...

Page 16: ...tton Navigating the Home Screen To turn the water heating On press the Mode button once Water heater ships in the default Energy Saver mode with a temperature setting of 120 F Recommended temperature...

Page 17: ...eriods This mode will result in maximum power consumption See Elec Heat Override Time in Settings Vacation This mode will allow duration setting between 1 and 28 days or set indefinitely with the Hold...

Page 18: ...potential for HOT water SCALDS Energy Saver Mode Status Settings warm hot very hot Service Mode 120 Arrows to adjust temperature Energy Saver Mod Status Settings warm hot very hot Service Mode 120 set...

Page 19: ...during service periods To Enabled Disabled the audible alarm press Enabled to highlight then press up down buttons to change to Enabled Disabled EcoNet Network Instance This number can be set between...

Page 20: ...roduct Model Number Product Serial Number Software Version Number WH HPW4 H2 00 81 Water Heater Test Off alarms status sensors wifi status Water Heater Mode Off ECO Trip Electric Heat Control Off Comp...

Page 21: ...ry month to clean the tank of these deposits Rapid closing of faucets or solenoid valves in automatic water using appliances can cause a banging noise heard in a water pipe Strategically located riser...

Page 22: ...before placing it in operation NOTICE Refer to the Hydrogen Gas Caution in the Operating Instructions Anode Rod This water heater is equipped with an anode rod designed to prolong the life of the glas...

Page 23: ...ff Confirm electric supply to water heater and see installation section of this manual The thermostat may be set too low See the Temperature regulation of the water heater section of this manual Leaki...

Page 24: ...rm codes More information is available by selecting alarm and then pressing more info Current Alarms Alarm History A101 Suction Temperature Sensor Failure T300 Water Leak Sensor Not Installed A200 Hig...

Page 25: ...unction Heater disabled A105 Evaporator Temp Sensor Failure Heatingsourcedefaultsto elementsduetoheatpump temperaturesensormalfunction A106 Discharge Temp Sensor Failure A107 Water Detected on Floor C...

Page 26: ...unit 2 Refer to Use and Care Manual 3 Call your installer contractor 4 Call Tech Support at 1 800 995 0982 T300 Water Leak Sensor Not Installed Water Leak Sensor Not Installed 1 Install Water Leak Sen...

Page 27: ...rating plate Part description as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring heating elements heat pump or electronic controls Refer rep...

Page 28: ...ss panel s and insulation Rotate the crossbar up and down until it breaks away from the remainder of the cavity insert See illustration to the left Discard the crossbar It cannot and need not be repla...

Page 29: ...E ECO EMERGENCY CUT OFF ET EVAPORATORTEMPERATURE EXV ELECTRONIC EXPANSIONVALVE FAN FAN GND NUT GROUND NUT ONTANK HPS HIGH PRESSURE SWITCH JCT BOX JUNCTION BOX LE LOWER ELEMENT LEAK LEAK SENSOR SOME MO...

Page 30: ...act the Manufacturer s National Service Department at the following address 1241 Carwood Court Montgomery Alabama 36117 Phone 1 800 995 0982 When contacting the manufacturer the following information...

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