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 LAZER BOILING WATER UNIT: FAULT FINDING GUIDE

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LAZER BOILING WATER UNIT 

INSTALLATION AND OWNERS GUIDE

 

 

 

 

 

 

 

 

 

 

 

**It is strongly recommended that any REMEDY be carried out by a qualified service person** 

SYMPTOMS 

 

 

POSSIBLE 

CAUSE

REMEDY

Thank you for choosing our Lazer 
Boiling Water Unit. Please take a few 
minutes to read this booklet because it 
contains important information about 
the correct installation and operation of 
your Lazer unit. 

C. MINIMUM CLEARANCES 

 

 

For ventilation reasons, all units require a 
minimum clearance of 50mm on all sides.

 

For ease of servicing (where there is 
sufficient space) we recommend 300mm 
clearance from the top of all units.

 

For 

element replacement reasons we 
recommend clearance of 150mm from the 
right hand side of 3 to 10 litre units and 
300mm from the left hand side of the 15 to 
40 litre units. 

 

 

There is no power supply 

Check the electrical supply. 

There is no water supply 

Check the water supply. 

The inlet strainer is 
blocked 

Check the Inlet Strainer, clean or 
replace. 

Electronic Controller 
failure 

Test the electronic controller. 

Solenoid Valve failure 

Check resistance of the solenoid, 
replace if broken. 

1.

The unit does not fill with 
water 

The Filter is blocked (If 
unit is supplied with an 
inlet water filter) 

Check the filter, replace if blocked 
(see section 5E for re setting the 
filter) 

1. 

 

WARNING:

 

This Lazer unit produces boiling water 
(third degree burns may occur) and care 
should be taken at all times when using 
it. This unit is not intended for use by 
infirm persons and young children 
should be supervised to ensure that 
they do not play with the unit.  

 

 

D. MOUNTING 

The Lazer when installed is suspended 
from mounting screws located into keyhole 
slots at the back of the unit 

 

(refer to the Mounting Dimension 
Specification on page 6). 

 
Thermal cut-out has 
tripped 

Reset the thermal cut-out. 

Heating element failure 

If the heating element is properly 
wired, then check its resistance. 
Replace if broken. 

Electronic Controller 
failure 

Test the electronic controller. 

2.

The unit fills water to low 
level and does not heat 

Thermistor failure 

Replace the thermistor. 

2. WATER QUALITY 

Caution is suggested if the Boiling 
Water Unit is to be connected to a water 
supply with a high content of silica or 
calcium. Water supplies of this nature 
may be detrimental to the unit’s 
operation and may cause the warranty 
to become void. For further information 
relating to the guidelines of water 
quality, contact your local Rheem office 
for advice. 

Be sure that the mounting screws are 
securely inserted into the keyhole slots. 
The screws MUST be anchored in such a 
way, that they will hold the weight of the 
unit when filled with water, (refer to the 
specification table on page 5). 

 

 

 

Low Air Pressure 

Recalibrate the unit (see section 5F 
sub section v) for how to recalibrate 
the unit 

Electronic Controller 
failure 

Test the electronic controller. 

3.

The unit boils 
continuously 

Thermistor failure 

Replace the thermistor. 

WARNING:

 

 

Before drilling into the wall make sure that 
the screw positions avoid any pipe-work or 
electrical cables. Allow 4 mm clearance 
between the screw head and  the  wall  for 
locating the unit. 

 

3. INSTALLATION 

 

 

Incoming water pressure 
is too high 

Reduce incoming water pressure. 

Solenoid valve failure 

Turn the unit off. If water still 
overflows, replace the solenoid valve. 
Clean the level probe 

4.

The unit overflows 

Level probe failure 

Replace the level probe 

This boiling water unit shall be installed 
by a qualified service person. The 
installation must comply with AS/NZS 
3500.4 and all relevant statutory and 
local body requirements of the state in 
which the Boiling Water Unit is installed. 

 

E. WATER SUPPLY CONNECTION 

Cold mains pressure water (refer to 
specification table on page 5 for minimum 
water pressures) must be piped and 
connected to the ½” BSP inlet fitting 
located on the left hand side underneath 
the unit. An accessible isolating valve must 
be installed near the unit. 

 

 

 

The unit did not fill with 
enough water 

See 1. & 2. above. 

5.

There is no water from 
the tap 

The tap diaphragm is 
disconnected from its 
spindle 

Drain water out of the unit  
(see paragraph 6 on page 4). 
When unit is empty, disassemble and 
repair the tap. 

A. LOCATION 

This unit is designed for interior 
installation only.

 

B. OPENING THE UNIT 

This unit contains an inlet strainer on the 
water inlet connection (refer to figure 1). To 
ensure continuing satisfactory operation, it 
is suggested that the inlet strainer be 
serviced every six months by a qualified 
service person. Where poor water quality is 
present it is recommended to install an 
additional auxiliary filter. 

To remove the jacket from models 3, 5, 
7.5 & 10 L remove the 4 retaining 
screws at the top and bottom and pull 
the jacket forward. For models 15, 25 
and 40 L unscrew the lid at the top and 
service plate on the left hand side. 

 

 

 

 

10. 

3. 

 

Summary of Contents for 10 Litre

Page 1: ...Part No 316937A OWNERS GUIDE INSTALLATION INSTRUCTIONS CLASSIC SERIES POWDER COATED Models 3 5 7 5 10 15 25 40 Litre STAINLESS STEEL Models 7 5 10 15 25 40 Litre IMPORTANT PLEASE LEAVE WITH THE OWNER...

Page 2: ...ction 4 H Tap Outlet 5 J Electrical Requirements 5 4 OPERATION 5 MOUNTING DIMENSION SPECIFICATION FOR ALL MODELS drawing 6 DIMENSION SPECIFICATION FOR ALL MODELS drawing 7 5 FOR UNITS WITH A TIMER 8 A...

Page 3: ...ct your local Rheem office for advice Be sure that the mounting screws are securely inserted into the keyhole slots The screws MUST be anchored in such a way that they will hold the weight of the unit...

Page 4: ...n pipe must discharge to waste at a point where no scald injury nuisance nor inconvenience is caused to people in the immediate vicinity WARNINGS Ensure the overflow vent line remains open because the...

Page 5: ...mise the boiling wate delivery 220 240 Volts AC 50 Hz Single Phase 10 Amps on 3 5 7 5 10 15 litre models 15 Amps on 25 litre model 20 Amps on 40 litre model A flexible cord complete with a plug is sup...

Page 6: ...tre 10 Litre 15 Litre 25 Litre 40 Litre J mm 46 46 46 46 75 75 75 K mm 189 241 241 241 340 340 340 L mm 31 31 31 31 20 20 20 MOUNTING DIMENSION SPECIFICATION All models Figure 2 Overflow Vent Connecti...

Page 7: ...e 25 Litre 40 Litre A mm 283 334 334 334 490 490 490 B mm 143 176 176 176 180 235 325 C mm 400 430 515 615 615 615 615 D mm 234 267 267 267 271 326 416 E mm 15 15 15 15 8 8 8 F mm 50 50 50 50 32 32 32...

Page 8: ...hows STD Pressing the UP button alternates the STD AUTO icons STD operation means that the unit operates 24 hours a day Auto mode reverts the unit to operate at the pre set times on the timer Press th...

Page 9: ...XXX C Press the Cancel button to revert back to the main menu Display Shows Remaining Life XXXX litres iv For Calibration Reset mode Press the Cancel or Accept button to revert back to the main menu...

Page 10: ...ement is properly wired then check its resistance Replace if broken Electronic Controller failure Test the electronic controller 2 The unit fills water to low level and does not heat Thermistor failur...

Page 11: ...NOTES 11...

Page 12: ...re does not cover any plumbing or electrical parts supplied by the installer and not an integral part of the Boiling Water Unit e g pressure limiting valve stop cock electrical switches pumps or fuses...

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