Testing and Care
HELP ALERT Fob User Guide
Page 21 of 28
0510-0543-B
TESTING AND CARE
Device Testing
Prior to use, verify the device is ready to
use by checking the LED indicator.
The status LED should be blinking
green. This indicates that the device is
within range of the WiFi network and will
alarm in the software if the button is
pressed.
Periodic
Testing
1. Make sure before testing your
device that you have followed all the
protocols in place by your facility to
indicate you are performing a test.
2. In the Help Alert software, flag the
next alarm for your device (via MAC
ID) as a Test. To do this you need
Administrator credentials.
3. Push and hold the button on the
device you are trying to test.
4. When the alert is seen in the
software, follow the protocol in
place to acknowledge and clear the
alarm.
5. Your facility must keep the records
for test and device inspection.
Visual
Inspection
1. Visually inspect the device for
damage or loose parts.
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