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General Information  

HELP ALERT Fob User Guide 

Page 15 of 28 

0510-0543-B 

Alarm 

Activation 

 

Trigger an Alarm 

To activate the alarm, 

press and hold the button 

for at least one second.  

When activated, the 

device vibrates briefly 

and the red light flashes 

until the alarm is cleared. 
 

Trigger a Mass 

Notification 

Firmly press and hold the 

two side buttons until you 

feel the device vibrate (~2 

seconds) 
 

Device in 

Alarm 

 

The LED light shines 

RED

 for 10 seconds 

at a time to indicate that the device is in an 

alarm state 

Mass Notify 

in Alarm 

 

The light shines 

BLUE

 

for 10 seconds at a 

time to indicate that the device is in an 

alarm state 

NOTE:

  As the other devices in the system 

receive the mass notification signal, they 

will vibrate and enter the mass notification 

state as well. 

Summary of Contents for HELP ALERT

Page 1: ...HELP ALERT Fob User Guide...

Page 2: ...ions subject to change without notice All Rights Reserved No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies Inc and indicate...

Page 3: ...on Commission FCC Compliance 6 PREFACE 7 Overview 7 Intended Audience 7 Contact Information 7 Technical Support 7 Customer Care 8 Sales 8 Product Warranty 8 GENERAL INFORMATION 9 Introduction 9 Device...

Page 4: ...ication 17 Alarm Acknowlege 18 Alarm Clearing 18 TESTING AND CARE 21 Device Testing 21 Periodic Testing 21 Visual Inspection 21 Operation 22 Storage 22 Device Cleaning and Care 23 Approved Cleaners 24...

Page 5: ...ssories manufactured or recommended by RF Technologies Inc Parts and accessories not manufactured or recommended by RF Technologies Inc may not meet the requirements of the applicable safety and perfo...

Page 6: ...low the instructions for set up and use carefully as outlined in this manual and to use the components and supplies specified by RF Technologies Inc for set up and use Failure to use the components an...

Page 7: ...should use the system It is the responsibility of the facility to ensure all users have been trained Failure to adequately train employees may cause system failure due to user error In addition incor...

Page 8: ...he product serviced For more information see the section entitled Service and Return Federal Communication Commission FCC Compliance This device complies with Part 15 of the FCC Rules Operation is sub...

Page 9: ...res It is the responsibility of the facilities security team to maintain their best practices and operating procedure based upon HELP ALERT notifications Intended Audience This User Guide is intended...

Page 10: ...replacement or for ordering new parts contact the Customer Care Team at 800 669 9946 option 2 customercare rft com Sales For questions regarding system add ons contact your Sales Manager Product Warr...

Page 11: ...wireless signal to the HELP ALERT software and then silently provides location information to the HELP ALERT system so security staff can track the user s location if it changes Upon activation it ca...

Page 12: ...ndary alarm is activated by simultaneously pressing and holding both side buttons for 2 seconds Once activated the device will vibrate to let the user know the alarm has been sent NOTE If Mass Notific...

Page 13: ...nking Normal operation Battery status is low Change batteries immediately Cannot connect to AP Battery status is good Move to area within range of network and wait 5 min for blinking pattern to change...

Page 14: ...nowledged No action required or Device is not receiving updates from system server Attempt to move within range of the network Rapid red blinking Firmware is being updated Wait until finished before u...

Page 15: ...configured to customer specific enviroments To activate the device insert the batteries Batteries RF Technologies uses only Energizer Ultimate Lithium AAA batteries model LR92 These batteries provide...

Page 16: ...attery door 6 Lock the battery door either with the provided tool or by rotating the latch Alarms Watching for Active Alerts An active alert is triggered when an individual has pressed the Alert butto...

Page 17: ...a Mass Notification Firmly press and hold the two side buttons until you feel the device vibrate 2 seconds Device in Alarm The LED light shines RED for 10 seconds at a time to indicate that the devic...

Page 18: ...EN for 10 seconds at a time Alarm Tracking 1 If one or more alerts are active in the system a RED card will appear on the left side of the screen containing information about who triggered the alarm a...

Page 19: ...lways display first in the list and have a MASS ALERT indication on the card Initiating Mass Notification 1 If the notification needs to go out to all participants click the YELLOW MASS ALERT banner t...

Page 20: ...ntiate it from any new alarms that might appear in the system 4 If the alarm is a mass notification every device within the system will turn to ORANGE when it is acknowledged 5 Once a responder has Ac...

Page 21: ...8 0510 0543 B 2 The application requires the user to enter a brief explanation of the situation before the alert can be cleared You cannot clear individual devices when a mass notification alarm has b...

Page 22: ...General Information Page 20 of 28 HELP ALERT Fob User Guide 0510 0543 B This page intentionally left blank...

Page 23: ...ore testing your device that you have followed all the protocols in place by your facility to indicate you are performing a test 2 In the Help Alert software flag the next alarm for your device via MA...

Page 24: ...happens in the software 3 The two side buttons act as the Mass Notification trigger When both side buttons are held down simultaneously for the appropriate amount of time 2 seconds the device will vib...

Page 25: ...nd all warranties CAUTION Using an approved cleaner does not confirm the suitability of the cleaner to meet your infection control standard it only indicates that the device will not be harmed by the...

Page 26: ...uch as Isopropyl Alcohol will weaken or damage the device 3M Neutral Quat Hi Tor Plus Airx 109A Isopropyl Alcohol Cavicide Caviwipes Cavicide1 Caviwipes1 PDI Sani Cloth HB PDI Sani Cloth Plus PDI Supe...

Page 27: ...5 x 2 75 cm without bracket Weight 2 1 ounces Color Black Operating Temperature 32 140 Fahrenheit 95 non condensing relative humidity Storage Temperature 40 140 Fahrenheit Composition Latex Free ABS...

Page 28: ...Notification Latch Configured 1000 9165 Help Alert Fob w Mass Notification Lock Configured 1000 9170 Help Alert Fob Latch Configured 1000 9176 Help Alert Fob Lock Configured 0800 0582 Belt Clip for He...

Page 29: ...Revision History HELP ALERT Fob User Guide Page 27 of 28 0510 0543 B REVISION HISTORY Revision Change A Release B Updated Enhanced graphics Updated Added clarification to user instructions...

Page 30: ...Revision History Page 28 of 28 HELP ALERT Fob User Guide 0510 0543 B This page intentionally left blank...

Page 31: ......

Page 32: ...3125 North 126th Street Brookfield WI 53005 Phone 800 669 9946 fax 262 790 1784 www rft com 0510 0543 B Release Date 05 2018...

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