General Information
Page 12 of 28
HELP ALERT Fob User Guide
0510-0543-B
LED Sequence
(over
10-15 sec)
Meaning
How to Respond
-----
P----
•
------------------
•
-----
Alarm is escalated to
MassNote triggered
The sequence was
started by user
holding both side
buttons for > 2
second during alarm
----
•
------------------
•
-----
Device is in alarm
No action required
----
•
------------------
•
-----
Device is in
MassNote alarm
No action required
----
•
------------------
•
-----
Device Alarm has
been acknowledged
No action required
----
•
------------------
•
-----
MassNote Alarm has
been acknowledged
No action required
-------------
--------------
or
-------------
--------------
Device is not
receiving updates
from system server
Attempt to move
within range of the
network
•••••••••••••••••••••••
Rapid red blinking –
Firmware is being
updated
Wait until finished
before use
•
•
•
•
•
•
•
•
Red-green-red
flashing – Device
configuration is being
updated
Wait until finished
before use
P•P•P•P•P• •
User has forced the
Device to check in
Sequence was
started by user
pressing button five
times
P•P•P•P•P•
Forced Device
check-in not reaching
system server
Attempt to move
within range of the
network, or retry
• • • • • • • • • • • • •
Device Blinking
Orange once a
second – Device was
reset to manufacturer
defaults
Exchange with
supervisor
Summary of Contents for HELP ALERT
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