General Information
Page 18 of 28
HELP ALERT Fob User Guide
0510-0543-B
Alarm
Acknowlege
1. Address the alert(s) according to
priority by clicking the alert’s
information card on the left-hand side
of the screen
2. Click the
Acknowledge
button to
indicate that the alert has been seen
NOTE
: If this is a mass notification,
click the
Acknowledge
button on the
original Mass Alert notification
3. The card will turn
ORANGE
to
differentiate it from any new alarms
that might appear in the system
4. If the alarm is a mass notification,
every device within the system will turn
to
ORANGE
when it is acknowledged
5. Once a responder has Acknowledged
an alert in the system, the light on the
alarming device will turn
GREEN
to
indicate to the user that assistance is
on the way
Alarm
Clearing
1. Once an alert situation has been
Acknowledged and addressed
according to your facility’s protocols,
click the
Clear
button
NOTE
: If this is a mass notification,
click the
Clear
button on the original
Mass Alert notification and all devices
within the system will be cleared
Summary of Contents for HELP ALERT
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