12 Service and Support
Our worldwide service network provides an optimized and efficient support.
Our experts offer you advice and assistance should you have any queries. You
can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsible
for all your service-related queries for electric drive and controls.
Contact the Service Helpdesk & Hotline under:
Phone:
+49 9352 40 5060
Fax:
+49 9352 18 4941
E-mail:
Internet:
www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training
can be found on our internet sites.
Service worldwide
Outside Germany, please contact your local service office first. For hotline num-
bers, refer to the sales office addresses on the internet.
Preparing information
To be able to help you more quickly and efficiently, please have the following in-
formation ready:
●
Detailed description of malfunction and circumstances resulting in the mal-
function
●
Type plate name of the affected products, in particular type codes and serial
numbers
●
Your contact data (phone and fax number as well as your email address)
Bosch Rexroth AG
Service and Support
Brake Chopper
56/65
DOK-RCON03-EFC*BRAKE**-IT01-EN-P
