Problem
Diagnose
Solution
No beer dispensing?
Is not adapter unplugged?
Plug power cord to adapter.
Is not the keg empty?
Switch to new keg.
Is not keg coupler connected properly?
Connect keg coupler to the keg.
Is not CO
2
gas valve closed?
Open CO
2
gas valve.
Is beer not dispensed when you press
cup-detecting sensor?
Contact the CSC for service.
Is not ReverseTap power turned on?
Turn on the ReverseTap power.
Is the inside of the chiller frozen
too much?
Contact the chiller manufacturer for service.
Are not the beverage lines bent too
much?
Straighten up the beverage lines.
Contact CSC if the lines are not fairly straighten
up.
Too much foam?
Is not chiller power turned on?
Turn on the chiller.
Is there enough water inside the chiller?
Supply enough water to the chiller until the
water comes out from the chiller’s Overflow gate.
Is the chiller operated for
fair amount of time?
You must fill the chiller with water and operate
24 hours prior to beer dispensing for regular
beer discharge.
If using kegerators,
are the kegs cooled enough?
It varies by the beer type, but you must cool the
keg down to around 4°C for at least 24 hours
before use.
Is not the inside of the chiller frozen
too much?
Contact the chiller manufacturer for service.
Has not it been quite a while since you
first opened and used the keg?
Old kegs which are opened for a long time do
cause a lot of foam. Please switch to a new keg.
( Recommended keg use after opening : 3 days )
Have you leaved CO
2
valve opened and
connected with keg for a long time?
Too much CO
2
injection in a keg causes a lot of
foam. Please switch to a new keg.
Is the CO
2
gas pressure within the
average range?
Adjust the pressure to an appropriate range.
( 250 ~ 300 kPa )
Is not CO
2
gas depleted?
Contact the CO
2
gas supplier.
Troubleshooting
21
