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Intera 3.2
Maintaining and Supporting Baxter
Exporting Log Files
Baxter logs its daily activity and saves it into files. When an unidentified problem occurs with the
robot, your technical support representative may ask you to export log files to a FAT 32 USB device,
download them to a PC, and upload the files to Rethink Robotics support. The files may help them
to troubleshoot and fix the problem.
To export a log file:
1. Touch one of the four navigator buttons on the robot to open the button bar.
2. Select
Setting
>
Advanced > Diagnostics
.
3. Insert a formatted FAT 32 USB device into Baxter. Make sure there is at least 2
GB of available space on the device.
4. Select
Export Logs to USB > Export
.
The log files copy to the USB device.
To retrieve the files from the USB device and email them to Rethink Robotics, insert the USB device
into a PC, copy the files from the device to the PC, then attach the files to an email message, and
send the message to the requester.
Enjoy!
This concludes the core content of the
Baxter User Guide
. Please refer regularly to our wiki, located
here:
On behalf of the entire team at Rethink Robotics, we wish you great success with your Baxter robot,
and hope you find it to be a valuable solution for your business.
Several appendices follow, with more detailed examples of information contained in this document.