34-00048—03
2
General Process
1.
Homeowner Downloads App while Technician Gathers Furnace & AC Info (as applicable).
2.
Technician Guides Homeowner Through LifeWhere Device Scanning & Data Entry.
3.
Gateway Location is Selected and Homeowner Passes Configuration to Gateway via Mobile
App.
4.
Technician then completes installation of Sensor Hub(s) on Furnace and AC (as applicable)
Getting Started
1.
Ask the customer to download the LifeWhere Home app and create an account. The
LifeWhere Home app is available for download from the App Store and the Google Play Store.
2.
While the customer is doing that, find the furnace and oustide air conditioning unit. Write
down or take a photo of the following:
Furnace
Air Conditioner
Make (Goodman, Carrier, etc.)
Model (GM123B89, etc)
Serial #
Installation or Manufacturing Date
Technician Tools & Supplies Needed
•
Drill
•
Screwdriver
•
Zip Ties
Application diagram
M38448
LIFEWHERE
GATEWAY
INDOOR
SENSOR
HUB
CONNECTED
IN FURNACE
CONNECTED
IN AC UNIT
MOUNTED
ON HOME
EXTERIOR
IFC
HOME
FURNACE
SENSING
CT
R C
MOUNTED ON
FURNACE
WI-FI
ROUTER
CLOUD
OUTDOOR
SENSOR HUB
AIR
CONDITIONER
SENSING
CT
CHARGING
CT
Before you begin
Verify the customer:
•
is home
•
has his/her mobile device
•
has his/her Wi-Fi credentials
•
has access to his/her email
