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Repotec Powerline 85M, User Manual

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Repotec Powerline 85M User Manual Download Page 55

4.5 Troubleshooting 

This section will introduce how to solve the connect problem for management remote Powerline devices. 

4.5.1 When the remote Powerline devices can not connect or access? 

When you find that the computer can not connect to another or the remote Powerline device can not found by 

Powerline utility, please follow up the steps to check the problem. 

Step 1:

 Open the utility to make sure you can or not access the device. You can check the 

Main

 tab for local or 

remote Powerline devices status. If you can not detect the remote Powerline devices, that’s mean you or 

somebody change the Powerline network ID. 

 

 

54

Summary of Contents for Powerline 85M

Page 1: ...User s Manual Powerline 85M Router ...

Page 2: ... 3 3 Configuring with Web Browser 10 3 3 1 DHCP Server 12 3 3 2 DHCP Client 13 3 3 3 UPnP Configuration 14 3 4 1 Dynamic IP 15 3 4 2 Static IP 16 3 4 3 PPPoE 17 3 4 4 Unnumbered PPPoE Setting 18 3 4 5 PPTP Setting 19 3 4 6 L2TP Setting 20 3 5 1 Access Control List 22 3 5 2 Domain Blocking 23 3 5 3 URL Filter Configuration 24 3 6 1 Virtual Server 25 3 6 2 Rate Policing Qos 26 3 6 3 Port Trigger 27 ...

Page 3: ...ion Utility Setup 44 4 1 1 Installation of the Utility 44 4 2 Windows Configuration Utility 45 4 3 User Interface 46 4 3 1 Main Screen 46 4 3 2 Privacy Screen 50 4 4 Diagnostics Screen 51 4 4 1 About Screen 53 4 4 2 Preferences 53 4 5 Troubleshooting 54 4 5 1 When the remote Powerline devices can not connect or access 54 Appendix A Glossary 56 Appendix B Cabling Connection 63 2 ...

Page 4: ... harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the pr...

Page 5: ... shielded interface cables be used with your modem If interference does occur we suggest the following measures be taken to rectify the problem 1 Move the receiving antenna 2 Move the modem away from the radio or TV 3 Plug the modem into a different electrical outlet 4 Discuss the problem with a qualified radio TV technician CAUTION Changes or modifications not expressly approved by the party resp...

Page 6: ...orked PCs to accept the IP Addresses the Router chooses to assign them And generally there are three different operating modes for your applications And you can know which mode is necessary for your system from ISP These three modes are PPPoE DHCP client and Static IP Actually all these are for IP address of WAN 1 2 Features z Router Mode PPP over Ethernet RFC 2516 DHCP Server and Client NAPT Netw...

Page 7: ... System log 1 3 System Requirements 1 Personal computer PC 2 Pentium II 233 MHz processor minimum 3 32 MB RAM minimum 4 20 MB of free disk space minimum 5 Ethernet Network Interface Controller NIC RJ45 Port 6 Internet Browser 6 ...

Page 8: ...ing box carefully to ensure that the contents include the items you ordered If any of the items are missing or damaged contact your local distributor The contents of your carton may vary depending on your service provider Contents description 1 Powerline Router for home office use 2 Powerline Router Installation and Operation Guide this publication 3 Power Cord 4 Ethernet cable Ethernet category 5...

Page 9: ... your network ON Showtime successful connection between ADSL modem and telephone company s network Flashing Handshaking modem is trying to establish a connection to telco s network Modem is powered OFF ADSL Carrier Detect if LED is flash WAN OFF No link 2 3 The Rear Ports Connector Description POWER Connect to power cord LAN 1 4 Router is successfully connected to a device through the correspondin...

Page 10: ...erline Router to your network Unlike a simple hub or switch the setup of the ADSL Router consists of more than simply plugging everything together Because the Router acts as a DHCP server you will have to set some values within the Router and also configure your networked PCs to accept the IP Addresses the Router chooses to assign them Generally there are several different operating modes for your...

Page 11: ... network To configure the router open your browser type http 192 168 6 1 into the address bar and click Go to get to the login page Save this address in your Favorites for future reference At the Password prompt the User name is admin and the password is admin You can change these later if you wish Click OK to login 10 ...

Page 12: ...You can use Quick Setup to setup the router and choose the connect mode you prefer 11 ...

Page 13: ... Server The DHCP Server option enables you to configure the LAN port If you enable the DHCP server status the router will auto assign the IP address to the DHCP clients You can decide the IP Pool form 1 to 253 12 ...

Page 14: ...3 3 2 DHCP Client The DHCP client list allows you to see which clients are connected to the router via IP address and MAC address 13 ...

Page 15: ...ed on TCP IP and intended to allow terminals to be networked without the need for configuration In the Barricade router for example the correct ports are automatically opened for applications like Netmeeting online games etc You can choose to enable or disable the UPnP Service 14 ...

Page 16: ...3 4 1 Dynamic IP If you set the WAN as a Dynamic IP the router will get the WAN IP address automatically 15 ...

Page 17: ...3 4 2 Static IP You can set the router s WAN IP as static IP address You need to fill out the Subnet Mask Default Gateway and DSN too 16 ...

Page 18: ...on demand If checked router won t dial this session until received a LANWAN packet If unchecked router dials this session immediately after system powered up Silent timeout If specified a non zero value router disconnects this session after specified idle time Auto Reconnect If checked router redials this session if session previously terminated by ISP Dial Status Current status of this session Ma...

Page 19: ... address The unnumbered IP subnet address assigned by ISP Network Mask Network size of the unnumbered IP subnet NAPT for LAN hosts If checked the router enables hardware NAPT function for LAN PCs using configured LAN IP address ex 192 168 1 X If unchecked NAPT is disabled and only routes packets to and from LAN PCs using unnumbered IP addresses All other options are same as those of PPPoE Setting ...

Page 20: ...ss The IP address gateway uses to communicate with remote PPTP server Subnet Mask Network mask of gateway s IP address PPTP Server IP Address Remote PPTP server s IP address All other options are same as those of PPPoE Setting 19 ...

Page 21: ...e with remote L2TP server Subnet Mask Network mask of gateway s IP address L2TP Server IP Address Remote L2TP server s IP address All other options are same as those of PPPoE Setting in Section 3 4 3 Pressing the Save and Restart saves parameters and reboots the gateway 20 ...

Page 22: ...g Same as L2TP Setting but user only needs to specify Login ID and Password since routers IP address as L2TP client is obtained automatically using DHCP All other options are same as that of PPPoE Setting in Section 3 4 3 21 ...

Page 23: ...3 5 1 Access Control List You can define the policy to log or without log for ACL Access Control List 22 ...

Page 24: ...3 5 2 Domain Blocking Fill out the domain and IP address you want to block 23 ...

Page 25: ...3 5 3 URL Filter Configuration The URL Filter Configuration can filter any web access traffic ie Destined to any TCP port is inspected by hardware at wire speed 24 ...

Page 26: ...3 6 1 Virtual Server The Virtual Server using single port number is accelerated by hardware at wire speed 25 ...

Page 27: ... decreases entry s allocated token by one if pps based or by packet length in bytes if bps based If unfortunately the packet just run out of allocated tokens then it would be dropped directly or logged to software depends on the setting of Drop Log field To classify all TCP or UDP packets within same IP address mask regardless of port number as same rate policy set 0 to both Start Port and End Por...

Page 28: ...3 6 3 Port Trigger The router provides Port Trigger for user to define the other applications like Quick Time 4 27 ...

Page 29: ...3 6 4 DMZ Host To set the virtual DMZ host IP with general L4 protocol forwarding and ICMP forwarding functions 28 ...

Page 30: ...3 7 1 Dynamic DNS Dynamic DNS allows you to update your dynamic IP address with one or many dynamic DNS services So anyone can access your FTP or Web service on your computer using DNS like address 29 ...

Page 31: ...3 7 2 MAC Clone Some ISP will check the MAC address so the router supports user to set the new MAC address via MAC clone function 30 ...

Page 32: ...3 7 3 Remote Management You can set one IP to allow the user to remote manage the router 31 ...

Page 33: ...3 7 4 User Management You can change the user account and password here 32 ...

Page 34: ... 5 Time Zone Management If you need to set the router to check the time with the NTP server in internet you can fill out the domain here By the way you also can set the time zone of your country at here 33 ...

Page 35: ...3 7 6 Firmware Upgrade You can upgrade the new firmware here while you download the latest firmware via our website Click browser to choose the new firmware and press the Update button to start 34 ...

Page 36: ...3 7 7 Factory Reset If you want to return all the settings to the factory default you can press the Factory Default button If you want to restart the router you can press the System Restart button 35 ...

Page 37: ...3 8 1 System Log System log will log the router activities sometimes you can check the log to make sure what troubles happen 36 ...

Page 38: ... window as shown then click OK The IP Configuration window will appear displaying your Ethernet Adapter Information Select your adapter from the drop down menu If you do not see your adapter in the drop down menu your adapter is not properly installed After selecting your adapter it will display your IP Address subnet mask and default router Click OK to close the IP Configuration window 37 ...

Page 39: ... OK From the Command Prompt enter ipconfig It will return your IP Address subnet mask and default router Type exit to close the command prompt Make sure you take note of your computer s Default Router IP Address The Default Router is the IP Address of the router By default it should be 192 168 0 1 38 ...

Page 40: ...ck on the Network Neighborhood icon Win ME My Network Places and select Properties Highlight TCP IP and click the Properties button If you have more than 1 adapter then there will be a TCP IP Binding for each adapter Highlight TCP IP your network adapter and then click Properties 39 ...

Page 41: ...s on your router Example If the router s LAN IP Address is 192 168 0 1 make your IP Address 192 168 0 X where X is between 2 99 Make sure that the number you choose is not in use on the network Click on the Router tab Enter the LAN IP Address of your router here 192 168 0 1 Click Add when finished 40 ...

Page 42: ...e in a Host can be any word Under DNS server search order enter the LAN IP Address of your router 192 168 0 1 Click Add Click OK twice When prompted to reboot your computer click Yes After you reboot the computer will now have a static private IP Address 41 ...

Page 43: ...ddress in Windows 2000 Right click on My Network Places and select Properties Right click on the Local Area Connection which represents your network card and select Properties Highlight Internet Protocol TCP IP and click Properties 42 ...

Page 44: ...ess of your router 192 168 0 1 The Secondary DNS is not needed or enter a DNS server from your ISP Click OK twice You may be asked if you want to reboot your computer Click Yes 5 How can I assign a Static IP Address in Windows XP Click on Start Control Panel Network and Internet Connections Network connections See the steps for assigning a static IP address in Windows 2000 and continue from there ...

Page 45: ...cy performs diagnostics and secures Powerline networks 4 1 Configuration Utility Setup 4 1 1 Installation of the Utility Please verify that no other Powerline Management Utilities are installed before installing this product If other utilities are installed uninstall them and restart before installing this software To install insert the Windows OS Configuration Utility Setup utility CD ROM into th...

Page 46: ... utility icon Figure 2 shows the main screen of the configuration utility This screen shot shows a Powerline Ethernet device connected as a local device and other Powerline Ethernet devices as remote devices Figure 2 Main Screen with High Speed Powerline Ethernet device Local 45 ...

Page 47: ...here there are more than one device connected such as a USB and also an Ethernet device the user may click to select the one to manage through and then click the Connect button to its right The status area above the button indicates that your PC is connected to that same device Once connected to the chosen local device the utility will automatically scan the power line periodically for any other P...

Page 48: ...Figure 4 Multiple Local Device Connection 47 ...

Page 49: ...low speed and high speed devices 14Mbps and 85Mbps By default the icon is displayed with the name MAC Address column shows the device s MAC address Password column shows the user supplied device password initially left blank A user may enter the password by using the Set Password button To set the Password of the device required when creating a private network first select the device by clicking o...

Page 50: ...password was entered correctly and if the device was found If a device is not found the user will be notified and suggestions to resolve common problems will be presented Figure 6 Add Remote Device Note The device must be present on the power line plugged in in order for the password to be confirmed and added to the network If the device could not be located a warning message will be shown The Sca...

Page 51: ...network name which is normally HomePlug The Privacy dialog screen allows user to make the network private by changing the network name network password of devices The user can always reset a Powerline Ethernet network to the universal one public by entering HomePlug as the network name or by clicking on the Use Default button Note Changing the network name to any other name other than HomePlug wil...

Page 52: ...erward selecting this option The Set All Devices button is used to change the logical network of all devices that appear on the Main panel The user must have entered the device s Password in order to set it to the new logical network A notification message will appear to report the success of this operation 4 4 Diagnostics Screen The Diagnostics screen shows system information and a history of all...

Page 53: ...ics Screen The lower panel contains a history of all remote devices seen on the computer over time Devices are shown here regardless of whether or not they are on the same logical network Devices that are active on the current logical network will show a transfer rate in the Rate column devices on other networks or devices that may no longer exist are shown with an in the Rate column The following...

Page 54: ...iling to technical support of a manufacturer or printed for reference during a technical support call Devices no longer part of the network can be deleted using the delete button 4 4 1 About Screen The screen shows the software release date Figure 10 About dialog screen 4 4 2 Preferences The lower part of the panel may display options for user preferences such as turning the auto scan feature on o...

Page 55: ...he computer can not connect to another or the remote Powerline device can not found by Powerline utility please follow up the steps to check the problem Step 1 Open the utility to make sure you can or not access the device You can check the Main tab for local or remote Powerline devices status If you can not detect the remote Powerline devices that s mean you or somebody change the Powerline netwo...

Page 56: ...name with other Powerline device or just press the Use Default Public Network Please press the Set Local Device Only button for change the network name Please make sure the Private Network Name value must the same with the other Powerline device Step 3 Connect the PC to the previous Powerline device and you can find now the other Powerline device can be found at the Main tab 55 ...

Page 57: ...American Wire Gauge The measurement of thickness of a wire Bridge A device connects two or more physical networks and forwards packets between them Bridges can usually be made to filter packets that is to forward only certain traffic Related devices are repeaters which simply forward electrical signals from one cable to the other and full fledged routers which make routing decisions based on sever...

Page 58: ...cally assigned to a client station computer printer etc in a TCP IP network Dynamic IP addresses are typically assigned by a DHCP server which can be a computer on the network or another piece of hardware such as the Router A dynamic IP address may change every time your computer connects to the network Encapsulation The technique used by layered protocols in which a layer adds header information ...

Page 59: ...mbers to user organizations accessing the Internet These addresses are established by the United States Department of Defense s Network Information Center Duplicate addresses can cause major problems on the network but the NIC trusts organizations to use individual addresses responsibly Each address is a 32 bit address in the form of x x x x where x is an eight bit number from 0 to 255 There are t...

Page 60: ...ion host POTS Plain Old Telephone Service This is the term used to describe basic telephone service PPP Point to Point Protocol The successor to SLIP PPP provides router to router and host to network connections over both synchronous and asynchronous circuits PPPoE PPP over Ethernet is a protocol for connecting remote hosts to the Internet over an always on connection by simulating a dial up conne...

Page 61: ... Protocol The network management protocol of choice for TCP IP based Internet SOCKET 1 The Berkeley UNIX mechanism for creating a virtual connection between processes 2 IBM term for software interfaces that allow two UNIX application programs to talk via TCP IP protocols Spanning Tree Bridge Protocol STP Spanning Tree Bridge Protocol STP Part of an IEEE standard A mechanism for detecting and preve...

Page 62: ...s often used to boot diskless workstations and other network devices such as routers over a network typically a LAN Telnet The virtual terminal protocol in the Internet suite of protocols Allows users of one host to log into a remote host and act as normal terminal users of that host Transparent bridging So named because the intelligence necessary to make relaying decisions exists in the bridge it...

Page 63: ...ia the most appropriate route The sending and receiving devices do not have to be aware of the options and the route is chosen only when a message is sent There is no pre arrangement so each virtual connection exists only for the duration of that one transmission WAN Wide area network A data communications network that spans any distance and is usually provided by a public carrier such as a teleph...

Page 64: ... used type of network cable today Cat 5 cables are tipped with RJ 45 connectors which fit into RJ 45 port Straight through vs Crossover Cables Straight through Wire Becomes 1 1 2 2 3 3 6 6 Straight through Wire Becomes 1 1 2 2 3 3 6 6 LAN Connection To check LEDs light up when you finish connecting two pieces of hardware 63 ...

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