Installation Guide RN5000US
53
8 Troubleshooting
8.1 General
Our quality control program assures that each inverter is manufactured to exact
specifications and is thoroughly verified prior to leaving the factory.
In the unlikely
event difficulty is encountered with the operation of the inverter, follow the steps below
to correct the problem.
1. Check & record the exact
“Mode” and/or “Fault” messages on the LCD display.
2. Check the DC and AC voltages at terminals inside the inverter.
Be sure to
observe all of the safety precautions listed throughout this manual when doing so,
or hire a qualified professional.
3. If the system problem persists, contact
RENOVO POWER technical support at:
810-923-2643
In order to better assist you when contacting RENOVO POWER, please provide the
following information:
Required Information for Digiwatts unit Service:
Serial number
Model Number
Short description of the problem
Display message
What error code is indicated?
AC line voltage
DC line voltage
Can you reproduce the failure? If yes, how?
Has this problem occurred in the past?
What were the ambient conditions when the problem occurred?
