SECTION 2
TROUBLESHOOTING
11
Feeding Problems (continued)
CONDITION
PROBLEM
SOLUTION
Failure to feed
Side Guides too close to media
ENTER
key not pressed
No power to Printer
Feed gap too tight
Feed gap too loose
Material is out of specification.
Motor ON, Feed Rollers
not turning
Clutch not engaging
Motor failure
No power
Readjust Side Guides.
Instruct user on proper operation.
Check power button is ON and
power cord is plugged in.
Adjust Separator to media thickness.
Adjust Separator to media thickness.
Maximum thickness:
0.020"
Press
ENTER
key, check for broken
Drive Belt and replace, check for
loose set screws on Drive Pulley or
Belt Drive Roller Pulley.
Replace Clutch.
Check or replace Motor.
See
Power Problems
in this Section.
Jams
Paper path obstruction
Paper not loaded properly
Feed Ramp not used properly
Separators improperly adjusted
Media curled or bent
Bad or dirty Sensor
Clear jam and remove pieces
remaining under Printhead.
Instruct operator in proper loading
of media.
Set Feed Ramp.
Adjust Separators to thickness
of media.
Uncurl media.
Clean or replace Sensor.
Worn Separator Tip
Conveyor tape (Transport Belt)
under Printhead broken
Replace Separator Tip.
Replace tape (Transport Belt).
Summary of Contents for AS-150
Page 1: ...AS 150 PRINTER SERVICE MANUAL Rev 10 14 15...
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Page 59: ...Copyright 2015 Neopost USA...
