10. Spareparts
You will find an overview of replacement parts and their order numbers below:
11. Troubleshooting & repair
The expected device lifetime is about 5 to 10 years (battery and accessories excluded).
The battery life is defined on 500 complete charge/discharge cycles until its capacity falls
under 80% of its original capacity.
Please check the following table when you are experiencing problems. This might help
you solve the issue.
i-Speak
15
Item
Description
Rehan part number
1
Li-ion battery.
3.6V
400-08-0049.
2
AC-DC power supply
100V to 240Vac 50/60Hz (0.5-0.25A).
Incl. 4 mains heads (EU, UK, AU and US (Japan).
400-08-0057.
3
Battery-cover.
700-27-0007.
4
Headphone.
400-08-0036.
5
Carrying case.
1004-01-0206.
6
Usermanual.
7
Quick reference guide.
Problem
Solutions
1 On-off blinking
blue.
Remove battery insulation tab.
Check battery installed correctly?
Reconnect power adapter. Replace battery.
2 CD reading
issue, CD not
starting, audio
stuttering,
sometimes CD
eject.
Check CD for scratches/warping.
Clean CD.
CD is loading data, please wait.
Place i-Speak on stable desk.
DAISY book incompatible.
Contact distributor or manufacturer.
3 CD eject
issue.
CD is loading data, please wait.
Exit menu before ejecting CD.
Hold the EJECT button while connecting the power adapter.
Use a paperclip to push emergency eject (
quick reference guide
).
4 Battery power
low,
Short play
duration.
Charge battery (at least 6 hours, i-Speak switched OFF).
Replace battery.
Cold environment
(<10°C). Try different
media.
5 CD navigation
problem.
Set navigation level.
Set navigation mode.